This letter is in response to your request for a Letter of
Promise for Alexa Forster. I have had the pleasure of working with
Alexa over the past three years in my role as Facilities Manager
for Residence Halls with the department of Housing & Food
Services (HFS) at the University of Washington. During this time, I
have witnessed Alexa transition from a paraprofessional student
staff member to a confident, mature young professional.
Alexa is independent and a self-starter by nature. She is a
creative and solution-oriented person who is frequently able to
come up with innovative solutions when needing to solve complex
problems. Alexa is able to weave her excellent written and verbal
communication skills with her aptitude for technology (i.e. use of
Sharepoint, Google Drive, Excel) to produce timely, effective and
comprehensive solutions. A most recent example of Alexas ability to
blend her communication skills with technology was her creation of
a much-needed live-in professional database. Alexa created a tool
to allow Facilities, Residential Life, Student Services and Desk
Services Units to be aware of live-in professionals apartment and
office moves throughout the year. The coordination and tracking of
live-in professional staff moves from community to community allows
the units mentioned above to provide the highest level of customer
service to our live-in professional staff; apartments and offices
can be cleaned and maintained at a higher level, keys and access
cards can be prepared in advance and not during a last-minute hurry
and occupancy of an apartment can be recorded faster. With 15
live-in professionals to track, the creation of this database is a
huge process improvement for our department.
Alexa is an outstanding team leader, but can also be a
supportive, effective team member under the direction of other team
leaders. Alexa works well in a team environment and has positive
working relationships with several staff members across different
departmental units. Alexas academic background allows her to think
critically and analyze ideas objectively to provide positive and
constructive feedback when working in cross-functional teams or
groups. Additionally, Alexas academic and professional backgrounds
have enhanced her ability to work with students, staff and faculty
from diverse backgrounds. And, Alexas knowledge and execution of
soft skills (leadership, management of people, personality specific
communication) sets her apart from her peers.
I am confident that Alexa will contribute positively to the
field of Student Affairs. Student Affairs is gaining a polished
young professional determined to provide good work for and with
others. In addition to all of her quantifiable accomplishments,
with Alexa, the field of Student Affairs is also gaining a person
with a warm heart, willingness to serve, willingness to get the job
done well and enthusiasm for creating positive change. It is a
pleasure to work with Alexa and to write of her promise to serve
the field
of Student Affairs well. If you have any further questions,
please feel free to contact me at [email protected] or 206-221-5426.
Sincerely,
Lauren B. Adams
Facilities Manger Residence Hall Maintenance and Operations
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