PROFESSIONAL DIGITAL TWO-WAY RADIO MOTOTRBO™ · 2019. 8. 14. · PROFESSIONAL DIGITAL TWO-WAY RADIO MOTOTRBO™ USER GUIDE JULY 2017 © 2017 Motorola Solutions, Inc. All rights

PROFESSIONAL DIGITAL TWO-WAY RADIO

MOTOTRBO™

USER GUIDE

JULY 2017© 2017 Motorola Solutions, Inc. All rights reserved.

68012003060-GF@68012003060@

en-USde-DEes-ESfr-FRit-ITpl-PL

ru-RU tr-TRar-EG

DM4400/DM4400e, DM4401/DM4401eNUMERIC DISPLAY MOBILE RADIO

ContentsImportant Safety Information........................................ 13Software Version.......................................................... 15Copyrights.................................................................... 17Computer Software Copyrights.................................... 19Handling Precautions................................................... 21Chapter 1: Basic Operations........................................ 23

Powering Up the Radio......................................23Powering Off the Radio..................................... 23Adjusting the Volume.........................................23

Chapter 2: Radio Controls............................................25Volume/Channel Knob.......................................25

Part I: Capacity Max Operations.................................. 27Push-To-Talk (PTT) Button............................... 27Programmable Buttons......................................27Assignable Radio Functions.............................. 27Assignable Settings or Utility Functions............ 29Status Indicators................................................29

LED Indicator.......................................... 29Tones......................................................30

Audio Tones.................................31Indicator Tones............................ 31

Registration....................................................... 31Zone and Channel Selections........................... 32

Selecting Zones...................................... 32Selecting a Call Type..............................33Selecting a Site.......................................33Roam Request........................................33Site Lock On/Off..................................... 34Site Restriction........................................34Site Trunking ..........................................34

Calls...................................................................35Group Calls.............................................35

Making Group Calls..................... 35Responding to Group Calls..........36

Broadcast Call........................................ 37Making Broadcast Calls............... 37Receiving Broadcast Calls........... 37

Private Call............................................. 38Making Private Calls.................... 38Making a Private Call with aOne Touch Call Button.................39

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Responding to Private Calls.........40All Calls...................................................40

Making All Calls........................... 41Receiving All Calls....................... 41

Phone Calls............................................ 41Making Phone Calls..................... 42Responding to Phone Calls asGroup Calls.................................. 42Responding to Phone Calls asAll Calls........................................ 43Responding to Phone Calls asPrivate Calls.................................43

Call Preemption...................................... 44Voice Interrupt........................................ 44

Enabling Voice Interrupt...............44Advanced Features........................................... 45

Call Queue..............................................45Talkgroup Scan.......................................45

Turning Talkgroup Scan On orOff................................................ 46

Receive Group List................................. 46Priority Monitor........................................46

Multi-Talkgroup Affiliation....................... 47Talkback................................................. 47Bluetooth.................................................48

Connecting to BluetoothDevices........................................ 48Disconnecting from BluetoothDevices........................................ 49Switching Audio Route betweenInternal Radio Speaker andBluetooth Device..........................49

Multi-Site Controls.................................. 49Starting Manual Site Search........ 49Site Lock On/Off...........................50

Home Channel Reminder....................... 50Muting the Home ChannelReminder..................................... 51Setting New Home Channels.......51

Remote Monitor...................................... 51Initiating Remote Monitor............. 51

Call Indicator Settings.............................51Escalating Alarm Tone Volume....52

Call Alert Operation................................ 52

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Making Call Alerts........................ 52Responding to Call Alerts............ 52

Mute Mode..............................................53Turning On Mute Mode................ 53Exiting Mute Mode....................... 53

Emergency Operation.............................54Sending Emergency Alarms........ 55Sending Emergency Alarms withCall...............................................56Sending Emergency Alarms withVoice to Follow.............................57Receiving Emergency Alarms......59Responding to EmergencyAlarms with Call........................... 59

Status Message...................................... 60Sending Status Messages........... 60

Text Messaging...................................... 60Quick Text Messages ................. 61

Sending Quick TextMessages .........................61

Privacy.................................................... 61Turning Privacy On or Off............ 62

Response Inhibit..................................... 62Turning Response Inhibit On orOff................................................ 62

Stun/Revive............................................ 62Radio Kill.................................................63Lone Worker........................................... 63Password Lock Features........................ 64

Accessing Radios by UsingPasswords................................... 64Unlocking Radios in LockedState.............................................64

Over-the-Air Programming .....................65Wi-Fi Operation.......................................65

Turning Wi-Fi On or Off................65Connecting to a Network AccessPoint.............................................65

Utilities............................................................... 66Power Levels.......................................... 66

Setting Power Levels................... 66Turning Radio Tones/Alerts On or Off.... 67Turning Horns/Lights On or Off...............67

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Turning Public Address System On orOff........................................................... 67Turning External Public AddressSystem On or Off.................................... 68Turning Voice Announcement On orOff........................................................... 68Turning Option Board On or Off..............68Text-to-Speech....................................... 68

Setting Text-to-Speech................ 69Turning Intelligent Audio On or Off......... 69Turning the Acoustic FeedbackSuppressor Feature On or Off................ 69Turning Trill Enhancement On or Off......69Turning Global Navigation SatelliteSystem On or Off.................................... 70

Part II: Connect Plus Operations..................................71Additional Radio Controls in Connect PlusMode..................................................................71

Push-To-Talk (PTT) Button.....................71Programmable Buttons........................... 71

Assignable Radio Functions........ 72Assignable Settings or UtilityFunctions..................................... 73

Identifying Status Indicators in ConnectPlus Mode...............................................73

LED Indicator............................... 73Indicator Tones............................ 74Alert Tones...................................75

Switching Between Connect Plus andNon-Connect Plus Modes.......................75

Making and Receiving Calls in Connect PlusMode..................................................................75

Selecting a Site.......................................75Roam Request............................. 76Site Lock On/Off...........................76

Selecting a Zone.....................................76Using Multiple Networks......................... 77Selecting a Call Type..............................77Receiving and Responding to a RadioCall..........................................................77

Receiving and Responding to aGroup Call....................................78Receiving and Responding to aPrivate Call...................................78Receiving a Site All Call...............79

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Receiving an Inbound PrivatePhone Call................................... 79Receiving an Inbound PhoneTalkgroup Call..............................79Inbound Phone Multi-Group Call..80

Making a Radio Call................................80Making a Call .............................. 80

Making a Group Call......... 80Making a Private Call........ 81Making a Site All Call........ 81Making a Multi-group Call.......................................... 82

Making a Private Call with aOne Touch Call Button.................82

Advanced Features in Connect Plus Mode....... 83Home Channel Reminder....................... 83Auto Fallback.......................................... 83

Indications of Auto FallbackMode............................................ 84Making/Receiving Calls inFallback Mode..............................84Returning to Normal Operation.... 85

Scan........................................................85

Starting and Stopping Scan......... 85Responding to a TransmissionDuring a Scan.............................. 86

Turning Scan On or Off...........................86Understanding Scan Operation.............. 86Scan Talkback........................................ 87Editing Priority for a Talkgroup............... 87Call Indicator Settings.............................88

Escalating Alarm Tone Volume....88Call Alert Operation................................ 88

Responding to Call Alerts............ 88Making a Call Alert with the OneTouch Access Button................... 88

Mute Mode..............................................89Turning On Mute Mode................ 89Exiting Mute Mode....................... 89

Emergency Operation.............................90Responding to an EmergencyCall...............................................91Ignore Emergency Revert Call.....91Initiating an Emergency Call........ 92

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Initiating an Emergency Callwith Voice to Follow..................... 92Initiating an Emergency Alert....... 93Exiting Emergency Mode............. 93

Text Messaging...................................... 94Sending a Quick Text Messagewith the One Touch AccessButton...........................................94

Privacy.................................................... 95Making a Privacy-Enabled(Scrambled) Call.......................... 95

Password Lock Features........................ 96Accessing the Radio fromPassword..................................... 96Unlocking the Radio fromLocked State................................ 96

Bluetooth Operation................................97Finding and Connecting to aBluetooth Device..........................97Disconnecting from a BluetoothDevice.......................................... 98

Switching Audio Route betweenInternal Radio Speaker andBluetooth Device..........................98

Wi-Fi Operation.......................................98Turning Wi-Fi On or Off................99Connecting to a Network AccessPoint.............................................99

Utilities.................................................... 99Turning the Radio Tones/AlertsOn or Off.................................... 100Setting the Power Level............. 100Voice Announcement.................100Turning Horns/Lights On or Off..101Intelligent Audio......................... 101Turning the Acoustic FeedbackSuppressor Feature On or Off... 101Turning GNSS On or Off............101

Part III: Other Systems............................................... 103Push-To-Talk (PTT) Button............................. 103Programmable Buttons....................................103

Assignable Radio Functions................. 103Assignable Settings or Utility Functions106

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Status Indicators..............................................106LED Indicators...................................... 106Tones....................................................107

Indicator Tones.......................... 107Audio Tones...............................107

Conventional Analog and Digital Modes..........108Icon Information...............................................108IP Site Connect .......................................... 109Capacity Plus–Single-Site .......................... 109Capacity Plus–Multi-Site ............................ 110Zone and Channel Selections......................... 111

Selecting Zones.................................... 111Selecting Channels...............................111

Calls.................................................................111Group Calls...........................................112

Making Group Calls................... 112Responding to Group Calls........112

Private Calls .................................... 113Making Private Calls ............. 113Responding to Private Calls . 114

All Calls.................................................115

Receiving All Calls..................... 115Making All Calls......................... 115

Selective Calls .................................116Making Selective Calls...............116

Responding to Selective Calls ................................................... 116

Phone Calls ..................................... 117Making Phone Calls ..............117Responding to Phone Calls asGroup Calls ...........................118Responding to Phone Calls asAll Calls .................................118Responding to Phone Calls asPrivate Calls ..........................119

Stopping Radio Calls ....................... 119Talkaround............................................120

Toggling Between Repeater andTalkaround Modes..................... 120

Advanced Features......................................... 120Home Channel Reminder..................... 121

Muting the Home ChannelReminder................................... 121

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Setting New Home Channels.....121Remote Monitor.................................... 121

Initiating Remote Monitor........... 122Scan Lists............................................. 122Scan......................................................122

Turning Scan On or Off..............123Responding to TransmissionsDuring Scanning........................ 123Deleting Nuisance Channels......123Restoring Nuisance Channels... 124

Vote Scan ........................................124Call Indicator Settings...........................124

Escalating Alarm Tone Volume..124Call Alert Operation.............................. 125

Making Call Alerts...................... 125Responding to Call Alerts.......... 125

Mute Mode............................................125Turning On Mute Mode.............. 126Exiting Mute Mode..................... 126

Emergency Operation...........................126Receiving Emergency Alarms....127

Exiting Emergency Mode AfterReceiving the Emergency Alarm128Sending Emergency Alarms ..... 128Sending Emergency Alarms withCall ............................................129Sending Emergency Alarms withVoice to Follow ..................... 130Reinitiating Emergency Mode.... 131Exiting Emergency Mode AfterSending the Emergency Alarm.. 131

Text Messaging.................................... 132Quick Text Messages ........... 132

Sending Quick TextMessages ...................132

Privacy .............................................132Turning Privacy On or Off ..... 133

Response Inhibit................................... 133Turning Response Inhibit On orOff.............................................. 134

Multi-Site Controls................................ 134Starting Manual Site Search...... 134Site Lock On/Off.........................135

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Lone Worker......................................... 135Bluetooth...............................................135

Connecting to BluetoothDevices...................................... 136Disconnecting from BluetoothDevices...................................... 136Switching Audio Route betweenInternal Radio Speaker andBluetooth Device........................137

Indoor Location..................................... 137Turning Indoor Location On orOff.............................................. 137

Auto-Range Transponder System ...138Over-the-Air Programming .............. 138Transmit Inhibit..................................... 138

Enabling Transmit Inhibit........... 139Disabling Transmit Inhibit...........139

Password Lock Features...................... 139Accessing Radios by UsingPasswords................................. 139Unlocking Radios in LockedState...........................................140

Wi-Fi Operation.....................................140

Turning Wi-Fi On or Off..............140Connecting to a Network AccessPoint...........................................141

Utilities............................................................. 141Squelch Levels..................................... 141

Setting Squelch Levels.............. 141Power Levels........................................ 142

Setting Power Levels................. 142Turning Radio Tones/Alerts On or Off.. 142Turning Horns/Lights On or Off.............143Turning Public Address System On orOff......................................................... 143Turning External Public AddressSystem On or Off.................................. 143Voice Operating Transmission..............144

Turning Voice OperatingTransmission On or Off..............144

Turning Voice Announcement On orOff......................................................... 144Turning Option Board On or Off............145Text-to-Speech..................................... 145

Setting Text-to-Speech.............. 145

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Turning Intelligent Audio On or Off....... 145Turning the Acoustic FeedbackSuppressor Feature On or Off.............. 146Turning Trill Enhancement On or Off....146Turning Global Navigation SatelliteSystem On or Off.................................. 146

Limited Warranty........................................................ 149MOTOROLA SOLUTIONSCOMMUNICATION PRODUCTS.................... 149I. WHAT THIS WARRANTY COVERS ANDFOR HOW LONG:........................................... 149II. GENERAL PROVISIONS............................ 150III. STATE LAW RIGHTS:................................150IV. HOW TO GET WARRANTY SERVICE......150V. WHAT THIS WARRANTY DOES NOTCOVER............................................................150VI. PATENT AND SOFTWARE PROVISIONS151VII. GOVERNING LAW................................... 152

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Important Safety InformationRF Energy Exposure and Product SafetyGuide for Mobile Two-Way Radios

ATTENTION!This radio is restricted to Occupational use only. Beforeusing the radio, read the RF Energy Exposure and ProductSafety Guide for Mobile Two-Way Radios which containsimportant operating instructions for safe usage and RFenergy awareness and control for Compliance withapplicable standards and Regulations.

For a list of Motorola Solutions-approved antennas andother accessories, visit the following website:

http://www.motorolasolutions.com

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Software VersionAll the features described in the following sections aresupported by the software version R02.08.00.0000 or later.Check with your dealer or system administrator for moreinformation.

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CopyrightsThe Motorola Solutions products described in thisdocument may include copyrighted Motorola Solutionscomputer programs. Laws in the United States and othercountries preserve for Motorola Solutions certain exclusiverights for copyrighted computer programs. Accordingly, anycopyrighted Motorola Solutions computer programscontained in the Motorola Solutions products described inthis document may not be copied or reproduced in anymanner without the express written permission of MotorolaSolutions.© 2017 Motorola Solutions, Inc. All Rights Reserved

No part of this document may be reproduced, transmitted,stored in a retrieval system, or translated into any languageor computer language, in any form or by any means,without the prior written permission of Motorola Solutions,Inc.

Furthermore, the purchase of Motorola Solutions productsshall not be deemed to grant either directly or byimplication, estoppel or otherwise, any license under thecopyrights, patents or patent applications of MotorolaSolutions, except for the normal non-exclusive, royalty-freelicense to use that arises by operation of law in the sale ofa product.

DisclaimerPlease note that certain features, facilities, and capabilitiesdescribed in this document may not be applicable to orlicensed for use on a specific system, or may be dependentupon the characteristics of a specific mobile subscriber unitor configuration of certain parameters. Please refer to yourMotorola Solutions contact for further information.

TrademarksMOTOROLA, MOTO, MOTOROLA SOLUTIONS, and theStylized M Logo are trademarks or registered trademarks ofMotorola Trademark Holdings, LLC and are used underlicense. All other trademarks are the property of theirrespective owners.

European Union (EU) Waste of Electrical andElectronic Equipment (WEEE) directive

The European Union's WEEE directive requires thatproducts sold into EU countries must have the crossed outtrash bin label on the product (or the package in somecases).

As defined by the WEEE directive, this cross-out trash binlabel means that customers and end-users in EU countries

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should not dispose of electronic and electrical equipment oraccessories in household waste.

Customers or end-users in EU countries should contacttheir local equipment supplier representative or servicecentre for information about the waste collection system intheir country.

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Computer SoftwareCopyrightsThe Motorola Solutions products described in this manualmay include copyrighted Motorola Solutions computerprograms stored in semiconductor memories or othermedia. Laws in the United States and other countriespreserve for Motorola Solutions certain exclusive rights forcopyrighted computer programs including, but not limitedto, the exclusive right to copy or reproduce in any form thecopyrighted computer program. Accordingly, anycopyrighted Motorola Solutions computer programscontained in the Motorola Solutions products described inthis manual may not be copied, reproduced, modified,reverse-engineered, or distributed in any manner withoutthe express written permission of Motorola Solutions.Furthermore, the purchase of Motorola Solutions productsshall not be deemed to grant either directly or byimplication, estoppel, or otherwise, any license under thecopyrights, patents or patent applications of MotorolaSolutions, except for the normal non-exclusive license touse that arises by operation of law in the sale of a product.

The AMBE+2™ voice coding Technology embodied in thisproduct is protected by intellectual property rights including

patent rights, copyrights and trade secrets of Digital VoiceSystems, Inc.

This voice coding Technology is licensed solely for usewithin this Communications Equipment. The user of thisTechnology is explicitly prohibited from attempting todecompile, reverse engineer, or disassemble the ObjectCode, or in any other way convert the Object Code into ahuman-readable form.

U.S. Pat. Nos. #5,870,405, #5,826,222, #5,754,974,#5,701,390, #5,715,365, #5,649,050, #5,630,011,#5,581,656, #5,517,511, #5,491,772, #5,247,579,#5,226,084 and #5,195,166.

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Handling PrecautionsThe MOTOTRBO Series Digital Portable radio meets IP67specifications, allowing the radio to withstand adverse fieldconditions such as being submersed in water. This sectiondescribes some basic handling precautions.

CAUTION:Do not disassemble the radio. This could damageradio seals and result in leak paths into the radio.Radio maintenance should only be done in servicedepot that is equipped to test and replace the sealon the radio.

• If the radio has been submersed in water, shake theradio well to remove any water that may be trappedinside the speaker grille and microphone port. Trappedwater could cause decreased audio performance.

• If the radio’s battery contact area has been exposed towater, clean and dry battery contacts on both the radioand the battery before attaching the battery to the radio.The residual water could short-circuit the radio.

• If the radio has been submersed in a corrosivesubstance (e.g. saltwater), rinse the radio and battery infresh water then dry the radio and battery.

• To clean the exterior surfaces of the radio, use a dilutedsolution of mild dishwashing detergent and fresh water(i.e. one teaspoon of detergent to one gallon of water).

• Never poke the vent (hole) located on the radio chassisbelow the battery contact. This vent allows for pressureequalization in the radio. Doing so may create a leakpath into the radio and the radio’s submersibility may belost.

• Never obstruct or cover the vent, even with a label.

• Ensure that no oily substances come in contact with thevent.

• The radio with antenna attached properly is designed tobe submersible to a maximum depth of 1 meter (3.28feet) and a maximum submersion time of 30 minutes.Exceeding either maximum limit or use without antennamay result in damage to the radio.

• When cleaning the radio, do not use a high pressure jetspray on the radio as this will exceed the 1 meter depthpressure and may cause water to leak into the radio.

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Basic OperationsThis chapter explains the operations to get you started onusing the radio.

Powering Up the RadioFollow the procedure to power up your radio.

Press the On/Off button.

If successful:

• A tone sounds.

• The green LED lights up.

• The display screen lights up.

If the Tones/Alerts function is disabled, there is no toneupon powering up.

Check your battery if your radio does not power up. Makesure that it is charged and properly attached. Contact yourdealer if your radio still does not power up.

Powering Off the RadioFollow the procedure to power off your radio.

Press and hold the On/Off button.The radio may take up to seven seconds tocompletely turn off.

Adjusting the VolumeFollow the procedure to change the volume level of yourradio.

Do one of the following:

• Turn the On/Off/Volume Control Knobclockwise to increase the volume.

• Turn the On/Off/Volume Control Knobcounterclockwise to decrease the volume.

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NOTICE:Your radio can be programmed to have aminimum volume offset where the volumelevel cannot be lowered past theprogrammed minimum volume. Check withyour dealer or system administrator for moreinformation.

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Radio ControlsThis chapter explains the buttons and functions to controlthe radio.

1 2 3

67 45

1 On/Off/Information Button2 Volume/Channel Knob3 Display4 Speaker5 Front Programmable Buttons6 Accessory Connector

7 LED Indicators

Volume/Channel KnobThe Volume/Channel Knob can be programmed for dualvolume and channel control, or for volume control only.

To adjust the volume, see Adjusting the Volume on page23.

To change the channels, press and hold the Volume/Channel Knob until the display blinks to enter the channelselection state. Turn the Volume/Channel Knob to selectthe channel. The display continues blinking until you exitthe channel selection state. Do one of the following:

• Press the Volume/Channel Knob.• Wait for the menu timer to expire.

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Capacity Max OperationsCapacity Max is a control channel-based trunked radiosystem. Features that are available to the radio usersunder this system are available in this chapter.

Push-To-Talk (PTT) ButtonThe PTT button serves two basic purposes.• While a call is in progress, the PTT button allows the

radio to transmit to other radios in the call. Themicrophone is activated when the PTT button ispressed.

• While a call is not in progress, the PTT button is used tomake a new call.

Press and hold the PTT button to talk. Release the PTTbutton to listen.

If the Talk Permit Tone or the PTT Sidetone is enabled,wait until the short alert tone ends before talking.

If the Channel Free Indication feature is enabled on yourradio (programmed by your dealer), you will hear a shortalert tone the moment the target radio (the radio that isreceiving your call) releases the PTT button, indicating thechannel is free for you to respond.

You hear a continuous Talk Prohibit Tone if your call isinterrupted, for example when the radio receives anEmergency call. You should release the PTT button.

Programmable ButtonsDepending on the duration of a button press, your dealercan program the programmable buttons as shortcuts toradio functions.

Short pressPressing and releasing rapidly.

Long pressPressing and holding for the programmed duration.

NOTICE:See Emergency Operation on page 126 for moreinformation on the programmed duration of theEmergency button.

Assignable Radio FunctionsThe following radio functions can be assigned to theprogrammable buttons by your dealer or systemadministrator.

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Bluetooth® Audio SwitchToggles audio routing between internal radio speakerand external Bluetooth-enabled accessory.

Bluetooth ConnectInitiates a Bluetooth find-and-connect operation.

Bluetooth DisconnectTerminates all existing Bluetooth connections betweenyour radio and any Bluetooth-enabled devices.

Bluetooth DiscoverableEnables your radio to enter Bluetooth DiscoverableMode.

CancelAllows users to end selected calls.

EmergencyDepending on the programming, initiates or cancels anemergency.

Ext Public Address (PA)Toggles audio routing between the connected PAloudspeaker amplifier and the internal PA system of theradio.

Manual Site RoamStarts the manual site search.

Mic AGCToggles the internal microphone automatic gain control(AGC) on or off.

One Touch AccessDirectly initiates a predefined Broadcast, Private, Phoneor Group Call, a Call Alert or a Quick Text message.

Option Board FeatureToggles option board feature(s) on or off for optionboard-enabled channels.

Phone ExitEnds a Phone Call.

PrivacyToggles privacy on or off.

Public Address (PA)Toggles the internal PA system of the radio on or off.

Reset Home ChannelSets a new home channel.

Silence Home Channel ReminderMutes the Home Channel Reminder.

Site InfoPlays site announcement voice messages for thecurrent site when Voice Announcement is enabled.

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Site LockWhen toggled on, the radio searches the current siteonly. When toggled off, the radio searches other sites inaddition to the current site.

StatusSelects the status list menu.

Telemetry ControlControls the Output Pin on a local or remote radio.

Trill EnhancementToggles trill enhancement on or off.

Voice Announcement On/OffToggles voice announcement on or off.

Voice Announcement for ChannelPlays zone and channel announcement voicemessages for the current channel. This function isunavailable when Voice Announcement is disabled.

Wi-FiToggles Wi-Fi on or off.

Zone ToggleAllows radio user to toggle between Zone 1 and Zone 2.

Assignable Settings or UtilityFunctionsThe following radio settings or utility functions can beassigned to the programmable buttons.

Tones/AlertsToggles all tones and alerts on or off.

Channel Up/DownDepending on the programming, changes channel toprevious or next channel.

Power LevelToggles transmit power level between high and low.

Status IndicatorsThis chapter explains the status indicators and audio tonesused in the radio.

LED IndicatorThe LED indicator shows the operational status of yourradio.

Blinking RedRadio has failed the self-test upon powering up.

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Radio is receiving or sending an emergencytransmission.

Radio is transmitting in low battery state.

Radio has moved out of range if Auto-RangeTransponder System is configured.

Mute Mode is enabled.

Solid GreenRadio is powering up.

Radio is transmitting.

Radio is sending a Call Alert or an emergencytransmission.

Blinking GreenRadio is powering up.

Radio is receiving a call or data.

Radio is retrieving Over-the-Air Programmingtransmissions over the air.

Radio is detecting activity over the air.

NOTICE:This activity may or may not affect theprogrammed channel of the radio due to thenature of the digital protocol.

Double Blinking GreenRadio is receiving a privacy-enabled call or data.

Solid YellowRadio is in Bluetooth Discoverable Mode.

Blinking YellowRadio is receiving a Call Alert.

Double Blinking YellowRadio has Auto Roaming enabled.

Radio is actively searching for a new site.

Radio has yet to respond to a Group Call Alert.

Radio is locked.

Radio is not connected to the system.

TonesThe following are the tones that sound through on the radiospeaker.

High Pitched Tone

Low Pitched Tone

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Audio TonesAudio tones provide you with audible indications of thestatus, or response to data received on the radio.

Continuous ToneA monotone sound. Sounds continuously untiltermination.

Periodic ToneSounds periodically depending on the duration set bythe radio. Tone starts, stops, and repeats itself.

Repetitive ToneA single tone that repeats itself until it is terminated bythe user.

Momentary ToneSounds once for a short duration set by the radio.

Indicator TonesIndicator tones provide you with audible indications of thestatus after an action to perform a task is taken.

Positive Indicator Tone

Negative Indicator Tone

RegistrationThere are a number of registration-related messages thatyou may receive.

RegisteringTypically, registration is sent to the system during power-up, Talkgroup change, or during site roaming. If a radiofails registration on a site, the radio automatically attemptsto roam to another site. The radio temporarily removes thesite where registration was attempted from the roaming list.

The indication means that the radio is busy searching for asite to roam, or that the radio has found a site successfullybut is waiting for a response to the registration messagesfrom the radio.

When a radio is registering, a tone sounds and the yellowLED double flashes to indicate a site search.

If the indications persist, the user should change locationsor if allowed, manually roam to another site.

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Out of RangeA radio is deemed to be out of range when the radio isunable to detect a signal from the system or from thecurrent site. Typically, this indication means that the radiois outside of the geographic outbound radio frequency (RF)coverage range.

When a radio is out of range, a repetitive tone sounds andthe red LED flashes.

Contact your dealer or system administrator if the radio stillreceives out of range indications while being in an areawith good RF coverage.

Talkgroup Affiliation FailedA radio tries to affiliate to the Talkgroup specified in thechannels or Unified Knob Position (UKP) duringregistration.

A radio that is in affiliation fail state is unable to make orreceive calls from the Talkgroup that the radio is trying toaffiliate to.

Contact your dealer or system administrator if the radioreceives affiliation failure indications.

Register DeniedRegistration denied indicators are received when theregistration with the system is not accepted.

The radio does not indicate to the radio user the specificreason the registration was denied. Normally, a registrationis denied when the system operator has disabled theaccess of the radio to the system.

When a radio is denied registration, the yellow LED doubleflashes to indicate a site search.

Zone and ChannelSelectionsThis chapter explains the operations to select a zone orchannel on your radio.

The radio can be programmed with a maximum of 250Capacity Max Zones with a maximum of 160 Channels perzone. Each Capacity Max zone contains a maximum of 16assignable positions.

Selecting ZonesFollow the procedure to select the required zone on yourradio.

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Press the programmed Zone Toggle button.One of the following tone sounds:Positive Indicator Tone

Radio is in Zone 2.

Negative Indicator ToneRadio is in Zone 1.

Selecting a Call TypeUse the Channel Selector Knob to select a call type. Thiscan be a Group Call, Broadcast Call, All Call, or PrivateCall, depending on how your radio is programmed. If youchange the Channel Selector Knob to a different position(that has a call type assigned to it), this causes the radio tore-register with the Capacity Max System. The radioregisters with the Talkgroup ID that has been programmedfor the new Channel Selector Knob position call type.

Your radio does not operate when selected to anunprogrammed channel, use the Channel Selector Knob toselect a programmed channel instead.

Once the required zone is set (if you have multiplezones in your radio), turn the programmed ChannelSelector Knob to select the call type.

Selecting a SiteA site provides coverage for a specific area. In a multi-sitenetwork, the Capacity Max radio will automatically searchfor a new site when the signal level from the current sitedrops to an unacceptable level.

The Capacity Max system can support up to 250 sites.

Roam RequestA Roam Request tells the radio to search for a differentsite, even if the signal from the current site is acceptable.

If there are no sites available:

• The radio continues to search through the list of sites.

• The radio will return to the previous site, if the previoussite is still available.

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NOTICE:This is programmed by your dealer.

Press the programmed Manual Site Roam button.You hear a tone, indicating the radio has switched toa new site.

Site Lock On/OffWhen toggled on, the radio searches the current site only.When toggled off, the radio searches other sites in additionto the current site.

Press the programmed Site Lock button.If the Site Lock function is toggled on:• You hear a positive indicator tone, indicating the

radio has locked to the current site.

If the Site Lock function is toggled off:• You hear a negative indicator tone, indicating the

radio is unlocked.

Site RestrictionIn Capacity Max system, your radio administrator has theability to decide which network sites your radio is and is notallowed to use.

The radio does not have to be reprogrammed to changethe list of allowed and disallowed sites. If your radioattempts to register at a disallowed site, your radio receivesindication that the site is denied. The radio then searchesfor a different network site.

When experiencing site restrictions, the yellow LED doubleflashes to indicate a site search.

Site Trunking A site must be able to communicate with the TrunkController to be considered as System Trunking.

If the site cannot communicate with the Trunk Controller inthe system, a radio enters Site Trunking mode. While inSite Trunking, the radio provides a periodic audible andvisual indication to the user to inform the user of theirlimited functionality.

When a radio is in Site Trunking, a repetitive tone sounds.

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The radios in Site Trunking are still able to make group andindividual voice calls as well as send text messages toother radios within the same site. Voice consoles, loggingrecorders, phone gateways, and data applications cannotcommunicate to the radios at the site.

Once in Site Trunking, a radio that is involved in callsacross multiple sites will only be able to communicate withother radios within the same site. Communication to andfrom other sites would be lost.

NOTICE:If there are multiple sites that cover the currentlocation of the radio and one of the sites enters SiteTrunking, the radio roams to another site if withincoverage.

CallsThis chapter explains the operations to receive, respond to,make, and stop calls.

You can select a subscriber alias or ID, or group alias or IDafter you have selected a channel by using one of thesefeatures:Programmed One Touch Access Button

This method is used for Group, Private, and PhoneCalls only.

You can only have one ID assigned to a One TouchAccess button with a short or long programmablebutton press.

Programmable ButtonThis method is used for Phone Calls only.

Volume/Channel Selector KnobThis method manually selects a subscriber alias or ID,or group alias or ID.

Group CallsYour radio must be configured as part of a group to receivea call from or make a call to the group of users.

Making Group CallsFollow the procedure to make Group Calls on your radio.

1 Do one of the following:• Select a channel with the active group alias or ID.

See Selecting a Call Type on page 33.

• Press the programmed One Touch Accessbutton.

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2 Press the PTT button to make the call.The green LED lights up.

3 Do one of the following:• Wait for the Talk Permit Tone to end and speak

clearly into the microphone if enabled.

• Wait for the PTT Sidetone to end and speakclearly into the microphone if enabled.

4 Release the PTT button to listen.The green LED lights up when the target radioresponds.

5 If the Channel Free Indication feature is enabled,you hear a short alert tone the moment thetransmitting radio releases the PTT button, indicatingthe channel is free for you to respond. Press the PTTbutton to respond to the call.

The call ends when there is no voice activity for apredetermined period.The call initiator can press the programmed Cancelbutton to end a Group Call.

Responding to Group CallsFollow the procedure to respond to Group Calls on yourradio.

When you receive a Group Call:

• The green LED blinks.

• Your radio unmutes and the incoming call soundsthrough the speaker.

1 Do one of the following:• If the Channel Free Indication feature is enabled,

you hear a short alert tone the moment thetransmitting radio releases the PTT button,indicating the channel is free for you to respond.Press the PTT button to respond to the call.

• If the Voice Interrupt feature is enabled, press thePTT button to interrupt the audio from thetransmitting radio and free the channel for you torespond.

The green LED lights up.

2 Do one of the following:

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• Wait for the Talk Permit Tone to end and speakclearly into the microphone if enabled.


3 Release the PTT button to listen.The call ends when there is no voice activity for apredetermined period.

Broadcast CallA Broadcast Call is a one-way voice call from any user toan entire talkgroup.

The Broadcast Call feature allows only the call initiatinguser to transmit to the talkgroup, while the recipients of thecall cannot respond.

The broadcast initiator can also end the broadcast call. Toreceive a call from a group of users, or to call a group ofusers, the radio must be configured as part of a group.

Making Broadcast CallsFollow the procedure to make Broadcast Calls on yourradio.

1 Do one of the following:• Select a channel with the active group alias or ID.

See Selecting a Call Type on page 33.






The call initiator can press the programmed Cancelbutton to end the Broadcast Call.

Receiving Broadcast CallsFollow the procedure to receive a Broadcast Call on yourradio.

When you receive a Broadcast Call:

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NOTICE:Recipient users are not allowed to Talkback duringa Broadcast Call. The Talkback Prohibit Tone willsound momentarily if the PTT button is pressedduring a Broadcast Call.

Private CallA Private Call is a call from an individual radio to anotherindividual radio.

There are two ways to set up a Private Call.

• The first call type is called Off Air Call Set-Up (OACSU).OACSU sets up the call after performing a radiopresence check and completes the call automatically.

• The second type is called Full Off Air Call Set-Up(FOACSU). FOACSU also sets up the call afterperforming a radio presence check. However, FOACSUcalls require user acknowledgement to complete the calland allows the user to either Accept or Decline the call.

The type of call is configured by the system administrator.

NOTICE:Both the call initiator and recipient are able toterminate an on-going Private Call by pressing theprogrammed Cancel button.

Making Private CallsYour radio must be programmed for you to initiate a PrivateCall. If this feature is not enabled, you hear a negativeindicator tone when you initiate the call. Follow theprocedure to make Private Calls on your radio. If the targetradio is not available, a short tone sounds.

1 Do one of the following:• Select a channel with the active subscriber alias

or ID. See Selecting a Call Type on page 33.



3 Wait for the Talk Permit Tone to end and speakclearly into the microphone if enabled.

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4 Release the PTT button to listen.The green LED lights up when the target radioresponds.

5 The call ends when there is no voice activity for apredetermined period. You will hear a short tone.

Both the call initiator and recipient are able toterminate an on-going Private Call by pressing theprogrammed Cancel button.

Making a Private Call with a One TouchCall ButtonThe One Touch Call feature allows you to easily make aPrivate Call to a pre-defined Private Call alias or ID. Thisfeature can be assigned to a short or long programmablebutton press.

You can only have one alias or ID assigned to a OneTouch Call button. Your radio can have multiple One TouchCall buttons programmed.

1 Press the programmed One Touch Call button tomake a Private Call to the pre-defined Private Callalias or ID.

2 Press the PTT button to make the call.The LED lights up solid green.

3 Wait for the Talk Permit Tone to finish (if enabled)and speak clearly into the microphone.

4 Release the PTT button to listen.When the target radio responds, the LED blinksgreen.

If there is no voice activity for a predeterminedperiod of time, the call ends.

Both the call initiator and recipient are able toterminate an on-going Private Call by pressing theprogrammed Cancel button.

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Responding to Private CallsWhen you receive a Private Call:



NOTICE:Depending on how your radio is configured, eitherOACSU or FOACSU, responding to Private Callsmay or may not require user acknowledgement.

For the OACSU configuration, your radio unmutesand the call connects automatically.

The following are methods on how to respond to PrivateCalls configured as FOACSU.

• To decline a Private Call, perform the followingaction:

- Press the programmed Cancel button.• To accept a Private Call, perform the following

action:

- Press the PTT button on any entry.• The green LED lights up.

• Wait for the Talk Permit Tone to end and speakclearly into the microphone if enabled.

• Release the PTT button to listen.The call ends when there is no voice activity for apredetermined period. A tone sounds.

NOTICE:Both the call initiator and recipient are able toterminate an on-going Private Call bypressing the programmed Cancel button.

All CallsAn All Call is a call from an individual radio to every radioon the site or every radio at a group of sites, depending onsystem configuration.

An All Call is used to make important announcements,requiring full attention from the user. The users on thesystem cannot respond to an All Call.

Capacity Max supports Site All Call and Multi-site All Call.The system administrator may configure one or both ofthese in your radio.

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NOTICE:Subscribers can support System-Wide All Calls butMotorola Solutions infrastructure does not supportSystem-Wide All Calls.

Making All CallsYour radio must be programmed for you to make an AllCall. Follow the procedure to make All Calls on your radio.

1 Select a channel with the active All Call group aliasor ID. See Selecting a Call Type on page 33.





Users on the channel cannot respond to an All Call.The call initiator can press the programmed Cancelbutton to end the All Call.

Receiving All CallsWhen you receive an All Call, the following occur:

• A tone sounds.



If the Channel Free Indication feature is enabled, you heara short alert tone when the transmitting radio releases thePTT button, indicating the channel is free for you to use.You cannot respond to an All Call.

NOTICE:The radio stops receiving the All Call if you switch toa different channel while receiving the call. You arenot able to continue with any menu navigation orediting until the call ends during an All Call.

Phone CallsA Phone Call is a call from an individual radio to atelephone.

In Capacity Max, your radio is able to receive calls andtalkback even if the Phone Call capability is disabled.

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The Phone Call capability can be enabled by assigning andsetting up phone numbers on the system. Check with yoursystem administrator to determine how your radio has beenprogrammed.

Making Phone CallsFollow the procedure to make Phone Calls on your radio.

When you attempt to make or end a Phone Call without theaccess and deaccess codes preconfigured, the attemptfails and a negative indicator tone sounds.

1 Press the programmed One Touch Access buttonto the predefined alias or ID.

If the entry for the One Touch Access button isempty, a negative indicator tone sounds.

If successful:

• The DMTF Tone sounds.

• You hear the dialing tone of the telephone user.

If unsuccessful:

• A negative indicator tone sounds.

• The phone call fails. Repeat this step.

2 Press the PTT button to respond to the call.

3 Release the PTT button to listen.

4 Press the programmed Phone Exit button to end thecall.

If end-call-setup is successful:

• A tone sounds.

If end-call-setup is unsuccessful:


• Repeat this step, or wait for the telephone user toend the call.

Responding to Phone Calls as GroupCallsFollow the procedure to respond to Phone Calls as GroupCalls on your radio.

When you receive a Phone Call as a Group Call:


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3 If there is no voice activity for a predeterminedperiod of time, the call ends.

You hear a short tone.

NOTICE:If Phone Call capability is not enabled in yourradio, the radio is not able to terminate aphone call as a group call. The telephoneuser must end the call. The recipient user isonly allowed to talkback during the call.

Responding to Phone Calls as All CallsWhen you receive a Phone Call as an All Call, the receivingradio is unable to talkback or respond. The recipient user isalso not allowed to end the All Call.

When you receive a Phone Call as an All Call:



Responding to Phone Calls as PrivateCallsFollow the procedure to respond to Phone Calls as PrivateCalls on your radio.

When you receive a Phone Call as a Private Call:





3 If there is no voice activity for a predeterminedperiod of time, the call ends.

You hear a short tone.

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NOTICE:If Phone Call capability is not enabled in yourradio, the radio is not able to terminate aphone call as a private call. The telephoneuser must end the call. The recipient user isonly allowed to talkback during the call.

Call PreemptionCall Preemption allows a radio to stop any in-progressvoice transmission and initiate a priority transmission.

With the Call Preemption feature, the system interrupts andpreempts ongoing calls in instances where trunkedchannels are unavailable.

Higher priority calls such as an Emergency Call or an AllCall preempt the transmitting radio to accommodate thehigher priority call. If no other Radio Frequency (RF)channels are available, an Emergency Call preempts an AllCall as well.

Voice InterruptVoice Interrupt allows the user to shut down an in-progressvoice transmission.

This feature uses reverse channel signaling to stop the in-progress voice transmission of a radio, if the interruptingradio is configured to Voice Interrupt, and the transmittingradio is configured to be Voice Call Interruptible. Theinterrupting radio is then allowed to make a voicetransmission to the participant in the stopped call.

The Voice Interrupt feature significantly improves theprobability of successfully delivering a new transmission tothe intended parties when a call is in progress.

Voice Interrupt is accessible to the user only if this featurehas been set up in the radio. Check with your dealer orsystem administrator for more information.

Enabling Voice InterruptFollow the procedure to initiate Voice Interrupt on yourradio.

Your radio must be programmed to allow you to use thisfeature. Check with your dealer or system administrator formore information.

1 To interrupt the transmission during an on-going call,press the PTT button.

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The radio sounds a negative indicator tone until thePTT button is released.

2 Wait for acknowledgement.If successful:

• A positive indicator tone sounds.

If unsuccessful:





Advanced FeaturesThis chapter explains the operations of the featuresavailable in your radio.

Your dealer or system administrator may have customizedyour radio for your specific needs. Check with your dealeror system administrator for more information.

Call QueueWhen there are no resources available to process a call,Call Queue enables the call request to be placed in thesystem queue for the next available resources.

You hear a Call Queue Tone after pressing the PTT buttonindicating that the radio has entered Call Queue State. ThePTT button may be released once the Call Queue Tone isheard.

If the call setup is successful, the following occur:


• If enabled, the Talk Permit Tone sounds.

• The radio user has up to 4 seconds to press the PTTbutton to begin voice transmission.

If the call setup is unsuccessful, the following occur:

• If enabled, the Reject Tone sounds.

• The call is terminated and the radio exits the call setup.

Talkgroup ScanThis feature allows your radio to monitor and join calls forgroups defined by a Receive Group List.

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When scan is enabled, the scan icon appears on the statusbar and the LED blinks yellow. Your radio unmutes to anymember in its Receive Group List.

When scan is disabled, your radio does not receivetransmission from any members of the Receive Group List,except for All Call and the selected Talkgroup.

NOTICE:Talkgroup Scan can be configured by using CPS.Check with your system administrator to determinehow your radio has been programmed.

Turning Talkgroup Scan On or OffFollow the procedure to turn Talkgroup Scan on or off onyour radio.

Press the programmed Scan button.

If scan is enabled:

• The yellow LED blinks.


If scan is disabled:

• The LED turns off.


Receive Group ListReceive Group List is a feature that allows you to createand assign members on the talkgroup scan list.

This list is created when your radio is programmed and itdetermines which groups can be scanned. Your radio cansupport a maximum of 16 members in this list.

NOTICE:Receive Group List is programmed by the systemadministrator. Check with your dealer or systemadministrator for more information.

Priority MonitorThe Priority Monitor feature allows the radio toautomatically receive transmission from talkgroups withhigher priority even when radio is in a talkgroup call.

Radio leaves lower priority talkgroup call for higher prioritytalkgroup call.

NOTICE:This feature can only be accessed when TalkgroupScan feature is enabled.

Priority Monitor feature applies only to members in theReceive Group List. There are two Priority Talkgroups:

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Priority 1 (P1) and Priority 2 (P2). P1 has higher prioritythan P2. In Capacity Max system, the radio receivestransmission according to the priority order below:

1 Emergency Call for P1 Talkgroup2 Emergency Call for P2 Talkgroup3 Emergency Call for non-priority Talkgroups in the

Receive Group List

4 All Call5 P1 Talkgroup Call6 P2 Talkgroup Call7 Non-priority Talkgroups in the Receive Group List

NOTICE:This feature is programmed by the systemadministrator. Check with your dealer or systemadministrator for more information.

Multi-Talkgroup AffiliationIn a Capacity Max system, your radio can be configured forup to seven talkgroups at a site.

Of the 16 talkgroups in the Receive Group List, up to seventalkgroups can be assigned as affiliation talkgroups. The

selected talkgroup and the priority talkgroups areautomatically affiliated.

NOTICE:This feature is programmed by the systemadministrator. Check with your dealer or systemadministrator for more information.

TalkbackThe Talkback feature allows you to respond to atransmission while scanning.

If your radio scans into a call from the selectable groupscan list, and if the PTT button is pressed during thescanned call, the operation of the radio depends onwhether Talkback was enabled or disabled during radioprogramming. Check with your dealer or systemadministrator for more information.

Talkback DisabledThe radio leaves the scanned call and attempts totransmit on the contact for the currently selectedchannel position. After the Call Hang Time on thecurrently selected contact expires, the radio returns tothe home channel and starts the Scan Hang TimeTimer. The radio resumes group scan after its ScanHang Time Timer expires.

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Talkback EnabledIf the PTT button is pressed during the Group HangTime of the scanned call, the radio attempts to transmitto the scanned group.

NOTICE:If you scan into a call for a group that is notassigned to a channel position in the currentlyselected zone and the call ends, switch to theproper zone and then select the channel position ofthe group to talk back to that group.

BluetoothThis feature allows you to use your radio with a Bluetooth-enabled device (accessory) through a Bluetoothconnection. Your radio supports both Motorola Solutionsand Commercially available Off-The-Shelf (COTS)Bluetooth-enabled devices.

Bluetooth operates within a range of 10 meters (32 feet)line of sight. This is an unobstructed path between yourradio and your Bluetooth-enabled device. For high degreeof reliability, Motorola Solutions recommends to notseparate the radio and the accessory.

At the fringe areas of reception, both voice and tone qualitywill start to sound "garbled" or "broken". To correct this

problem, simply position your radio and Bluetooth-enableddevice closer to each other (within the 10 meter definedrange) to re-establish clear audio reception. The Bluetoothfunction of your radio has maximum power of 2.5 mW (4dBm) at the 10 meter range.

Your radio can support up to three simultaneous Bluetoothconnections with Bluetooth-enabled devices of uniquetypes. For example, a headset, a scanner, and a PTT-OnlyDevice (POD). Multiple connections with Bluetooth-enableddevices of the same type are not supported.

Refer to the user manual of your respective Bluetooth-enabled device for more details on the full capabilities ofyour Bluetooth-enabled device.

NOTICE:If disabled through CPS, all Bluetooth-relatedfeatures are disabled and the Bluetooth devicedatabase is erased.

Connecting to Bluetooth DevicesFollow the procedure to connect to Bluetooth devices.

Turn on your Bluetooth-enabled device and place it inpairing mode.

Press the programmed Bluetooth Connect button.

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Your Bluetooth-enabled device may requireadditional steps to complete the pairing. Refer to theuser manual of your Bluetooth-enabled device.

• A tone sounds.


Wait for acknowledgment.If successful:


If unsuccessful:


Disconnecting from Bluetooth DevicesFollow the procedure to disconnect from Bluetooth devices.

Press the programmed Bluetooth Disconnectbutton.

A positive indicator tone sounds when the devicehas been disconnected.

Switching Audio Route betweenInternal Radio Speaker and BluetoothDeviceFollow the procedure to toggle audio routing betweeninternal radio speaker and external Bluetooth device.

Press the programmed Bluetooth Audio Switchbutton.

A tone sounds when the audio route has switched.

Multi-Site ControlsThese features are applicable when your current radiochannel is configured to a Capacity Max system.

Starting Manual Site SearchFollow the procedure to start manual site search when thereceived signal strength is poor in order to attempt to find asite with better signal.

Press the programmed Manual Site Roam button.• A tone sounds.

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If the radio finds a new site:



If the radio fails to find a new site:



Site Lock On/OffWhen toggled on, the radio searches the current site only.When toggled off, the radio searches other sites in additionto the current site.

Press the programmed Site Lock button.If the Site Lock function is toggled on:• You hear a positive indicator tone, indicating the

radio has locked to the current site.

If the Site Lock function is toggled off:

• You hear a negative indicator tone, indicating theradio is unlocked.

Home Channel ReminderThis feature provides a reminder when the radio is not setto the home channel for a period of time.

If this feature is enabled when your radio is not set to thehome channel for a period of time, the following occursperiodically:

• The Home Channel Reminder tone and announcementsound.

You can respond to the reminder by performing one of thefollowing actions:

• Return to the home channel.

• Mute the reminder temporarily by using theprogrammable button.

• Set a new home channel by using the programmablebutton.

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Muting the Home Channel ReminderWhen the Home Channel Reminder sounds, you cantemporarily mute the reminder.

Press the Silence Home Channel Reminderprogrammable button.

Setting New Home ChannelsWhen the Home Channel Reminder occurs, you can set anew home channel.

Press the Reset Home Channel programmablebutton to set the current channel as the new HomeChannel.

Remote MonitorYou can use this feature to remotely monitor any audibleactivity surrounding the target radio.

Both your radio and the target radio must be programmedto allow you to use this feature.

This feature automatically stops after a programmedduration or when there is any user operation on the targetradio.

Initiating Remote MonitorFollow the procedure to initiate Remote Monitor on yourradio.

1 Press the programmed Remote Monitor button.

2 Wait for acknowledgment.If successful:


If unsuccessful:


Call Indicator SettingsThis feature allows the radio users to configure call or textmessage ringing tones.

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Escalating Alarm Tone VolumeThe radio can be programmed to continually alert, when aradio call remains unanswered. This is done byautomatically increasing the alarm tone volume over time.This feature is known as Escalert.

Call Alert OperationCall Alert paging enables you to alert a specific radio userto call you back when they are able to do so.

This feature is accessible by using a programmed OneTouch Access button.In Capacity Max, the Call Alert feature allows a radio useror a dispatcher to send an alert to another radio userrequesting the radio user to call back the initiating radiouser when available. Voice communication is not involvedin this feature.

The Call Alert Operation can be configured by the dealer orthe system administrator to allow the user to press the PTTbutton to respond directly to the call initiator by making aPrivate Call.

An Off Air Call Set-Up (OACSU) private call allows the userto respond immediately while a Full Off Air Call Set-Up

(FOACSU) private call requires user acknowledgement forthe call. OACSU type calls are therefore, recommendedbeing used for the call alert feature. See Private Call onpage 38.

Making Call AlertsFollow the procedure to make Call Alerts on your radio.

1 Press the programmed One Touch Access button.The green LED lights up.

2 Wait for acknowledgment.If the Call Alert acknowledgment is received, apositive indicator tone sounds.

If the Call Alert acknowledgment is not received, anegative indicator tone sounds.

Responding to Call AlertsFollow the procedure to respond to Call Alerts on yourradio.

When you receive a Call Alert:

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• A repetitive tone sounds.


Press the PTT button within four seconds ofreceiving a Call Alert page to respond with a PrivateCall.

Mute ModeMute Mode provides an option to the user to silence allaudio indicators of the radio.

Once Mute Mode feature is initiated, all audio indicators aremuted except higher priority features such as Emergencyoperations.

When Mute Mode is exited, the radio resumes playingongoing tones and audio transmissions.

NOTICE:This is a purchasable feature. Check with yourdealer or system administrator for more information.

Turning On Mute ModeFollow the procedure to turn on Mute Mode.

Access this feature by using the programmed MuteMode button.

The following occurs when Mute mode is enabled:

• Positive Indicator Tone sounds.

• The red LED light starts blinking and remains blinkinguntil Mute Mode is exited.

• Radio is muted.

• Mute Mode Timer begins counting down the durationthat is configured.

Exiting Mute ModeThis feature can be exited automatically once the MuteMode Timer expires.

Do one of the following to exit Mute mode manually:

• Press the programmed Mute Mode button.• Press the PTT button on any entry.

The following occurs when Mute mode is disabled:

• Negative Indicator Tone sounds.

• The blinking red LED turns off.

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• Your radio unmutes and speaker state is restored.

• If the timer has not expired, Mute mode timer isstopped.

NOTICE:Mute Mode is also exited if the user transmits voiceor switches to an unprogrammed channel.

Emergency OperationAn Emergency Alarm is used to indicate a critical situation.You are able to initiate an Emergency at any time evenwhen there is activity on the current channel.

In Capacity Max, the receiving radio can only support asingle Emergency Alarm at a time. If initiated, a secondEmergency Alarm will override the first alarm.

When an Emergency Alarm is received, the recipient maychoose to either delete the alarm and exit the Alarm List, orrespond to the Emergency Alarm by pressing the PTTbutton and transmitting non-emergency voice.

Your dealer or system administrator can set the duration ofa button press for the programmed Emergency button,except for long press, which is similar with all other buttons:

Short PressDuration between 0.05 seconds and 0.75 seconds.

Long PressDuration between 1.00 second and 3.75 seconds.

The Emergency button is assigned with the EmergencyOn/Off feature. Check with your dealer for the assignedoperation of the Emergency button.

NOTICE:If short press the Emergency button is assigned toturn on the Emergency mode, then long press theEmergency button is assigned to exit theEmergency mode.

If long press the Emergency button is assigned toturn on the Emergency mode, then short press theEmergency button is assigned to exit theEmergency mode.

Your radio supports three Emergency Alarms:

• Emergency Alarm

• Emergency Alarm with Call

• Emergency Alarm with Voice to Follow

In addition, each alarm has the following types:

RegularRadio transmits an alarm signal and shows audioand/or visual indicators.

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SilentRadio transmits an alarm signal without any audio orvisual indicators. Radio receives calls without anysound through the speaker, until the programmed hotmic transmission period is over and/or you press thePTT button.

Silent with VoiceRadio transmits an alarm signal without any audio orvisual indicators, but allow incoming calls to soundthrough the speaker.

NOTICE:Only one of the Emergency Alarms above can beassigned to the programmed Emergency button orthe Emergency footswitch.

Sending Emergency AlarmsThis feature allows you to send an Emergency Alarm, anon-voice signal, which triggers an alert indication on agroup of radios. Follow the procedure to send EmergencyAlarms on your radio.

Your radio does not display any audio or visual indicatorsduring Emergency mode when it is set to Silent.

1 Press the programmed Emergency On button.The green LED lights up.

NOTICE:If programmed, the Emergency Search tonesounds. This tone is muted when the radiotransmits or receives voice, and stops whenthe radio exits Emergency mode. TheEmergency Search tone can be programmedby the dealer or system administrator.


• The Emergency tone sounds.


If unsuccessful after all retries have been exhausted:

• A low-pitched tone sounds.

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The radio exits the Emergency Alarm mode.

NOTICE:When configured for Emergency Alarm only, theemergency process consists only of the EmergencyAlarm delivery. The emergency ends when anacknowledgment is received from the system, orwhen channel access attempts have beenexhausted.

No voice call is associated with the sending of anEmergency Alarm when operating as EmergencyAlarm Only.

Sending Emergency Alarms with CallThis feature allows you to send an Emergency Alarm withCall to a group of radios or a dispatcher. Uponacknowledgement by the infrastructure within the group, agroup of radios can communicate over a programmedEmergency channel. Follow the procedure to sendEmergency Alarms with call on your radio.

The radio must be configured for Emergency Alarm andCall to perform an emergency call after the alarm process.

1 Press the programmed Emergency On button. Yousee the following:


NOTICE:If programmed, the Emergency Search tonesounds. This tone is muted when the radiotransmits or receives voice, and stops whenthe radio exits Emergency mode.

If an Emergency Alarm acknowledgment issuccessful received:

• The Emergency tone sounds.


If an Emergency Alarm acknowledgment is notsuccessfully received:

• All retries are exhausted.

• A low-pitched tone sounds.

• The radio exits the Emergency Alarm mode.

2 Press the PTT button to initiate a voice transmission.The green LED lights up.

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6 Press the Emergency Off button to exit theEmergency mode.

NOTICE:Depending on how your radio isprogrammed, you may or may not hear aTalk Permit tone. Your radio dealer or systemadministrator can provide more informationon how your radio has been programmed forEmergency.

The Emergency Call initiator may press theprogrammed Cancel button to end an on-going emergency call. The radio returns to acall idle state.

Sending Emergency Alarms with Voiceto FollowThis feature allows you to send an Emergency Alarm withVoice to Follow to a group of radios. Your radio microphoneis automatically activated, allowing you to communicatewith the group of radios without pressing the PTT button.This activated microphone state is also known as hot mic.

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NOTICE:Your radio cannot detect a non-IMPRESmicrophone that is attached to the rear accessoryconnector.When no microphone is detected at the specifiedprogrammed connector, your radio checks thealternative connector. Here, your radio gives priorityto the detected microphone.

If your radio has Emergency Cycle Mode enabled,repetitions of hot mic and receiving period are made for aprogrammed duration. During Emergency Cycle Mode,received calls sound through the speaker.

If you press the PTT button during the programmedreceiving period, you hear a prohibit tone, indicating thatyou should release the PTT button. The radio ignores thePTT button press and remains in Emergency mode.If you press the PTT button during hot mic, and continue topress it after the hot mic duration expires, the radiocontinues to transmit until you release the PTT button.If the Emergency Alarm request fails, the radio does notretry to send the request, and enters the hot mic statedirectly.

NOTICE:Some accessories may not support hot mic. Checkwith your dealer or system administrator for moreinformation.

Follow the procedure to send Emergency Alarms with voiceto follow on your radio.

1 Press the programmed Emergency On button or theEmergency footswitch.The green LED lights up.

2 Once the Emergency tone sounds, speak clearly intothe microphone.

The radio automatically stops transmitting when:

• The cycling duration between hot mic andreceiving calls expires, if Emergency Cycle Modeis enabled.

• The hot mic duration expires, if Emergency CycleMode is disabled.

The red LED blinks. The radio remains inEmergency mode.

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Receiving Emergency AlarmsThe receiving radio can only support a single EmergencyAlarm at a time. If initiated, a second Emergency Alarm willoverride the first alarm. Follow the procedure to receiveand view Emergency Alarms on your radio.

When you receive an Emergency Alarm:

• A tone sounds.

• The red LED blinks.

NOTICE:Your radio automatically acknowledges theEmergency Alarm (if enabled).

You can silence the tone. Do one of the following:

• Press the PTT button to call the group of radios whichreceived the Emergency Alarm.

• Press any programmable button.

• Exit Emergency mode.

Responding to Emergency Alarms withCallFollow the procedure to respond to Emergency Alarms withCall on your radio.

When you receive an Emergency Call:

• The Emergency Call Tone sounds if the Emergency CallIndication and Emergency Call Decode Tone is enabled.The Emergency Call Tone will not sound if only theEmergency Call Indication is enabled.




2 Wait for the Talk Permit Tone to end and speakclearly into the microphone if enabled.

3 Release the PTT button to listen.When the emergency initiating radio responds:

• The red LED blinks.

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Status MessageThis feature allows the user to send status messages toother radios.

The Quick Status list is configured by using CPS-RM andcomprises up to a maximum of 99 statuses.

The maximum length for each status message is 16characters.

The Text-to-Speech feature if enabled, allows the radio toaudibly indicate the status messages that are received.

NOTICE:Text-to-Speech is configured using CPS. Checkwith your dealer or system administrator todetermine how your radio has been programmed.

Sending Status MessagesFollow the procedure below to send a status message.

Press the programmed One Touch Access button.

If successful:



If unsuccessful:



Text MessagingYour radio is able to receive data, for example a textmessage, from another radio or a text message application.

There are two types of text messages, Digital Mobile Radio(DMR) Short Text Message and text message. Themaximum length of a DMR Short Text Message is 23characters. The maximum length of a text message is 280characters, including the subject line. The subject line onlyappears when you receive messages from e-mailapplications.

NOTICE:The maximum character length is only applicable formodels with the latest software and hardware. Forradio models with older software and hardware, themaximum length of a text message is 140characters. Check with your dealer or systemadministrator for more information.

For the Arabic language, the text entry orientation isfrom right to left.

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60 Send Feedback

Quick Text Messages Your radio supports Quick Text messages as programmedby your dealer.

Sending Quick Text Messages Follow the procedure to send predefined Quick Textmessages on your radio to a predefined alias.

1 Press the programmed One Touch Access button.


• The green LED lights up.


If unsuccessful:


PrivacyThis feature helps to prevent eavesdropping byunauthorized users on a channel by the use of a software-

based scrambling solution. The signaling and useridentification portions of a transmission are not scrambled.

Your radio must have privacy enabled on the channel tosend a privacy-enabled transmission, although this is not anecessary requirement for receiving a transmission. Whileon a privacy-enabled channel, the radio is still able toreceive clear or unscrambled transmissions.

Your radio only supports Enhanced Privacy. To unscramblea privacy-enabled call or data transmission, your radiomust be programmed to have the same Key Value and KeyID for Enhanced Privacy as the transmitting radio.

If your radio receives a scrambled call that is of a differentKey Value and Key ID, you will hear nothing at all forEnhanced Privacy.

On a privacy-enabled channel, your radio is able to receiveclear or unscrambled calls, depending on how your radio isprogrammed. In addition, your radio may play a warningtone or not, depending on how it is programmed.

NOTICE:This feature is not applicable in Citizens Bandchannels that are in the same frequency.

The green LED lights up when the radio is transmitting, andblinks rapidly when the radio is receiving an ongoingprivacy-enabled transmission.

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NOTICE:Some radio models may not offer this Privacyfeature, or may have a different configuration.Check with your dealer or system administrator formore information.

Turning Privacy On or OffFollow the procedure to turn privacy on or off on your radio.

Press the programmed Privacy button.

Response InhibitThis feature helps prevent your radio from responding toany incoming transmissions.

NOTICE:This is a purchasable feature. Check with yourdealer or system administrator to determine howyour radio has been programmed.

If enabled, your radio does not generate any outgoingtransmissions in respond to incoming transmissions, suchas Radio Check, Call Alert, Radio Disable, Remote Monitor,Automatic Registration Service (ARS), Responding toPrivate Messages, and Sending GNSS location reports.

Your radio cannot receive Confirmed Private Calls whenthis feature is enabled. However, your radio is able tomanually send transmission.

Turning Response Inhibit On or OffFollow the procedure to enable or disable Response Inhibiton your radio.

Press the programmed Response Inhibit button.

If successful:


If unsuccessful:


Stun/ReviveThis feature allows you to enable or disable any radio in thesystem. For example, the dealer or system administratormay want to disable a stolen radio to prevent unauthorizedusers from using it, and enable the radio when it isrecovered.

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62 Send Feedback

A radio can be disabled (stunned) or enabled (revived)either through the console or through a command initiatedby another radio.

Once a radio is disabled, the radio sounds a negativeindicator tone.

When a radio is stunned, the radio cannot request norreceive any user initiated services on the system thatperformed the Stun procedure. However, the radio canswitch to another system. The radio continues to sendGNSS location reports and can be monitored remotelywhen it was stunned.

NOTICE:The dealer or system administrator maypermanently disable a radio. See Radio Kill on page63 for more information.

Radio KillThis feature is an enhanced security measure to restrictunauthorized access to a radio.

Radio Kill causes a radio to be rendered inoperable. Forexample, the dealer or system administrator may want tokill a stolen or misplaced radio to prevent unauthorizedusage.

NOTICE:A killed radio can only be revived at a MotorolaSolutions service depot. Check with your dealer orsystem administrator for more information.

Lone WorkerThis feature prompts an emergency to be raised if there isno user activity, such as any radio button press oractivation of the channel selector, for a predefined time.

Following no user activity for a programmed duration, theradio pre-warns you using an audio indicator once theinactivity timer expires.

If there is still no acknowledgment by you before thepredefined reminder timer expires, the radio initiates anemergency condition as programmed by the dealer orsystem administrator.

See Emergency Operation on page 54 for moreinformation.

NOTICE:Check with your dealer or system administrator formore information.

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Password Lock FeaturesThis fea

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PROFESSIONAL DIGITAL TWO-WAY RADIO MOTOTRBO™ · 2019. 8. 14. · PROFESSIONAL DIGITAL TWO-WAY RADIO MOTOTRBO™ USER GUIDE JULY 2017 © 2017 Motorola Solutions, Inc. All rights