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Professional Conduct & Conventions
ISUGA
What are our basic objectives?
the achievement of happiness: family, home, BMW,status, financial independence, power of decision …
maximize potential get a good job
impress your companyusing your ISUGA training …
progress in your career
become more experienced ,competent and thus marketable
increase your options
travel, make friends
Professional Conduct & Conventions
ISUGA
OK, then
HOW?
Professional Conduct & Conventions
ISUGA
No secret …..
and underlying all the above is your approach to …
"professionalism"
learn the appropriate knowledge
learn to apply this knowledge
develop personal skills and competence
acquire the ability to impress people with all the above
Professional Conduct & Conventions
ISUGA
So, what is
"professionalism"
???????
Professional Conduct & Conventions
ISUGA
PERSONALconsideration for others – EMPATHY
maintaining high personal standards: dress, fitness
understanding different national cultures
understanding company culture
developing sensitivity to group dynamics
listening to and executing instructions
contribution to the common good – TEAMWORK
being ambitious
refusing to waste time = being productive
but analysing what you are doing = being more productive
being pro-active
keeping promises (and not making unrealistic promises)
Professional Conduct & Conventions
ISUGA
IN CLASS
being prepared (pre-reading, materials, mobile phones)
taking notes
asking questions
making contributions
playing a full part in groupwork
concentration and language control: knowing when to talk and when to keep quiet
using a laptop properly
EMPATHIZING with fellow students – AND teachers
Professional Conduct & Conventions
ISUGA
ACADEMIC
doing original work
presenting work properly
doing the necessary research (iceberg)
using a variety of sources, including ….………BOOKS!
acknowledging sources
respecting deadlines
pulling your weight in a group
Professional Conduct & Conventions
ISUGA
IN GENERAL
playing a full part in school life: academically, socially & organisationally
attending non-graded classes & meetings
complying promptly with requests
responding promptly to requests
complying with school rules & regulations
learning how to communicate & negotiate
empathy: anticipating others' needs & problems
reading out of class
building up a professional network
Professional Conduct & Conventions
ISUGA
PRESENTATION OF ACADEMIC WORK
everything we do is some sort of marketing
a very bad image is conveyed by poorly-presented work
when you give in a piece of work you are marketing yourself. You show your understanding of the concept of quality, but MORE ……
you reveal your capacity to EMPATHIZE and give CONSIDERATION to your "client" (the teacher); e.g.
… giving in a number of unstapled sheets reveals a lack of consideration for the recipient
ditto for presenting work in a plastic sleeve
major reports should be spirally bound
Professional Conduct & Conventions
ISUGA
Students must make quite clear:
what is their personal, original work
what work has been done with a partner or partners
what has been taken direct from another source
ACADEMIC CONVENTIONS:
No credit will be given for any work simply copied off the internet unless this is appropriate for the task in hand and the source is fully and clearly shown.
Credit will be given especially for original work showing evidence of research and analysis. (this is in fact what counts ……)
Where there is clear evidence of collusion in work which should be done
individually, no grade will be awarded.
Acknowledgements must be made in conventional academic format for all non original work presented.
Professional Conduct & Conventions
ISUGA
You must show where your information comes from. This is mostly done in two ways:
A Putting direct quotes in "" and citing a book and page number:
Example: “Macroeconomics is the study and analysis of the behaviours of markets in aggregate as well as the behaviour of governments that affect international and domestic economies." (Curry 48).
The text in italics (Curry 48) refers to the book by Curry that you have quoted in your acknowledgements at the end of your report.
B Again putting the quotation in "", this time using a superscript and footnote:
Example: “The Royal Family cost Britons £36.7m last year, equivalent to 61p per taxpayer, figures show. ."1
1 BBC Website (http://www.bbc.co.uk), June 26, 2005
ACADEMIC CONVENTIONS – quoting sources:
Professional Conduct & Conventions
ISUGA
PRESENTATION OF ACADEMIC WORK
all major assignments must be typewritten
multiple sheets must be stapled or bound together
work should NOT be presented in a plastic sleeve
it must be set out properly with clear, consistent
paragraphing and use of appropriate headings
SEE HERE for general rules on layout
SEE HERE for an example and HERE for another ….
Professional Conduct & Conventions
ISUGA
PRESENTATION OF ACADEMIC WORK
your FULL name (NOT your nickname)
your PASSPORT photo
the full name of the COURSE concerned
the title of the individual assignment
the full name of the TEACHER involved
the date the work was set
the date it is handed in
AND for the first page of ALL written reports:
GROUP
COURSE
TITLE
TEACHER
YOUR PHOTO
DATESET
DATE DUE
PRESENTATION OF WORKStudents are shown how written
assignments should be presented.Work given in which does not conform should be rejected.
Professional Conduct & Conventions
ISUGA
Your bibliography and/or list of references must be included at the end of your report.
It must provide full details of each work cited.
It must be laid out in alphabetical order in the following way:
PADDING OUT – Don't do it!
ACADEMIC CONVENTIONS – quoting sources:
CURRY J.E., "A short course in International Economics", World Trade Press(2000)
ENGLISH L. & LYNN S, "Business Across Cultures", Addison-Wesley (1995)
KOTLER P. et al, "Principles of Marketing" (3rd European edition), Prentice Hall (2001)
NOTA BENE …..
Professional Conduct & Conventions
ISUGA
Attendance at programmed courses is essential not only for individual students but for the work of the class and project groups.
If you are absent, it does not affect only you.
Attendance at timetabled lessons – including official meetings - is thus compulsory unless specific exemption is given.
Students wishing to be exempted from parts of the course (usually because they have "done" the topic before) must get the agreement of the DOS.
For example, BTS students who have studied "Logistics" may be exempted from the ISUGA Logistics course. They must still take our "Logistics" exam, however.
Absence from lessons is recorded and students with repeated unauthorized absences will be required to attend a disciplinary hearing.
ATTENDANCE IN CLASS
Professional Conduct & Conventions
ISUGA
ATTENDANCE IN CLASS
student signs 10.30
student signs 14.00
teacher checks 11.30
teacher checks 15.40
Official Attendance Sheet
Professional Conduct & Conventions
ISUGA
An absence will be judged to be unauthorised if:
no medical certificate is received for the appropriate day OR
special permission has not been given in advance by the DOS OR
an exceptional and specific excuse has not been accepted in retrospect by the DOS
ATTENDANCE IN CLASS
ALL absences for whatever reason must be officially notified to the school on the appropriate form.
Attendance statistics will be published regularly inside the school so that all students are clearly informed of their record and may take appropriate action.
The statistics will also be sent to partner universities with groups at the school.
They may also be supplied to parents of individual students where there is cause for concern.
ALL TEACHERS are asked to include ATTENDANCE in their calculation of grades.
Professional Conduct & Conventions
ISUGA
Statistics are provided in two formats – one for a
group:
Professional Conduct & Conventions
ISUGA
another for an individual …
Professional Conduct & Conventions
ISUGA
Teachers are asked to include attendance in their calculation of grades.
The system employed is as follows:
ATTENDANCE & GRADING
% OF ABSENCE FROM A COURSE 10 to 25 26 to 50 51 to 75 >75
PENALTY POINTS 1 2 3 4
So, you could have a grade calculation like this:
Class Performance
HomeworkReport
Exam Course Length Presence%
ABSENCEFINAL
GRADE
15 17 143 days
(12 sessions)3
sessions 75 12,3
Professional Conduct & Conventions
ISUGA
In a course where assessment is by CLASSROOM PERFORMANCE ONLY,you could of course finish with a grade like this:
ATTENDANCE & GRADING
Class Performance
HomeworkReport
Exam Course Length Presence%
ABSENCEFINAL
GRADE
0 n/a n/a3 days
(12 sessions) 0 100 0,0
Professional Conduct & Conventions
ISUGA
Students must be in the classroom at the time the class is scheduled to start.
If late, they may be refused entry and must report to the school office and join the class at the next break.
Anyone may be late for a valid reason from time to time, including a teacher. What is unacceptable is habitual and casual unpunctuality, including returning late from breaks.
REMINDER: A student with a class at 10.20 is NOT ALLOWED to be in the computing rooms at that time
Ample time is allowed for breaks.
Lateness will be recorded and an adjustment to final grades may be made.
unprofessional
inconsiderate to classmates
PUNCTUALITY
disruptive to lessons
disrespectful to the teacher
Being late is:
NB – "breaks" are for a "break", not for 20 minutes intensive computing.You need FRESH AIR and to COMMUNICATE with people ……
Professional Conduct & Conventions
ISUGA
OTHER KEY POINTS
pre-course reading: you must complete any pre-course reading tasks given
mobile phones: must be switched off before entry to a class
seating plan: apart from group work and special situations, you must sit in the same place for each session of a particular course - preferably in a multi-national format: teachers may ask you to move to create a good nationality seating mix
talking in class: teachers should not have to ask or wait for silence when they are speaking - there is plenty of opportunity for discussion during
groupwork - where something is unclear, ask the teacher directly
language: students are expected to use English for all communication in all classes which are given in English (except for occasional translations
for the purposes of comprehension) - you should also have an English dictionary.
asking questions: a good class is a two-way process: you must be prepared - and will be expected - to ask questions - asking questions greatly enhances memory retention
Professional Conduct & Conventions
ISUGA
most courses involve a considerable amount of groupwork
in most (but not all) cases, students are given the same grade for work done collectively
all group members are expected to participate fully in the assumption and execution of allotted tasks; all members of the group are
collectively responsible for the proper completion of work
in some cases, teachers may conduct peer-group evaluation
GROUPWORK
keeping fit
setting realistic short, medium and long-term goals
communicating efficiently
listening to instructions; not needing to be told something twice
being pro-active
knowing how to negotiate; socially and in a business context
nurturing a personal network
Personal aspects of being professional
ISUGA
What differentiates the serious business professionals from the tourists?
a professional person keeps fit, looks fit, is active, awake and alert
fitness depends on what we intake and what we ask the body to do
Keeping fit
Why keep fit? Because keeping fit means:
you are more attractive
you will learn better, and so get better grades than you would otherwise
you are more likely to succeed in an interview against someone with the same qualifications
you will feel better and so be happier
Personal aspects of being professional
ISUGA
… is one of most harmful things you can do to your body
… reduces life expectancy; one in two lifetime smokers die from smoking, many in middle age; male smokers are ten times more likely to die of lung-cancer than non-smokers
… may negatively effect sexual performance and fertility
… destroys the lungs: leads to breathlessness, emphysema (very nasty), angina & lung cancer
… constricts the arteries; reduces blood flow; increases risk of strokes
… can lead to macular degeneration in middle-age (= blindness)
… makes you smell, makes your clothes smell, causes fires
… harms other people, including your family, babies and teachers ……
…. equivalates to burning banknotes
SMOKING …
Nicotine is more addictive than heroin ….
On cigarette packets is marked: "Fumer tue" (smoking kills)
Professional Conduct & Conventions
ISUGA
Students who don’t take notes are:
not serious
misguided and self-delusional (they think they can learn without
doing what all good students have to do)
pretentious (they think they are somehow better than "normal"
students)
arrogant (ditto)
impolite (it’s as if you say to the teacher: "what you’re telling us
is so useless we don’t need to take notes."
ERGO -> YOU MUST TAKE NOTES ………
TAKING NOTES
Professional Conduct & Conventions
ISUGA
Taking notes is fundamental
• you CANNOT remember what was said without notes
• you CANNOT rely on the teacher's handouts; there may not be any
• the very act of writing your OWN notes helps you remember things
• taking notes CLARIFIES your thinking; organizes your thoughts
• good notes will greatly improve your exam results
• teachers will INSIST you take notes
• they may CHECK YOUR NOTES
• I may check your notes ….
Professional Conduct & Conventions
ISUGA
speakers normally give an outline of the talk; copy the headings to
provide a structure for your own notes
use sheets, preferably in the "Cornell" format
keep your notes tidily in a dedicated folder; scrappy bits of paper are a
total waste of time
identify each note you make according to whether it is: a main point,
an example, an opinion or conclusion
sort out your notes after the class; read them through in the evening
read them a week later, then TWO weeks later – add anything that
occurs to you
get a friend to "test" you on them …
Hints & Tips
Professional Conduct & Conventions
ISUGA
arrive late
sit near friends (distractions)
use scraps of paper
wait for something "important" (record everything)
listen for facts only (identify themes, too)
doodle ……
play on your laptop
natter to neighbours
waste anyone’s time, including yours
DON’T DO THESE THINGS:
Professional Conduct & Conventions
ISUGA
check previous notes before class (continuity) go to ALL classes in a course (continuity) be on time, fit, alert, prepared sit up straight – AT THE FRONT use A4 sheets for notes (scraps of paper are USELESS) write on ONE side only use a DEDICATED FOLDER take notes from beginning (don’t wait for inspiration) write clearly, in short, sentences – omit unnecessary words note teacher’s examples; use teacher’s words identify which are YOUR thoughts and which the teacher’s use abbreviations: ie - eg - nb - QED identify an organizational pattern; use space & visuals to enhance links use mind-maps ……..
DO THESE THINGS:
Professional Conduct & Conventions
ISUGA
main points on right, parallel summaries on left, a full summary at the bottom.
doing the full summary forces you to consider the overall context and meaning …..
main points
YOUR OWN GLOBAL SUMMARY
para
llel s
um
mari
es
date, course, teacher
the famous "Cornell Method"of taking notes ……
Professional Conduct & Conventions
ISUGA
Here is an example of note-taking "à la Cornell".
This system makes revision much easier.
It also helps you to REMEMBER better
at all stages …..
Professional Conduct & Conventions
ISUGA
The standard ‘telegraph’ style …
Professional Conduct & Conventions
ISUGA
The standard ‘telegraph’ style …
Professional Conduct & Conventions
ISUGA
MIND MAPS
visual layout – non-linear
Professional Conduct & Conventions
ISUGA
MIND MAPS
Professional Conduct & Conventions
ISUGA
MIND MAPS
Professional Conduct & Conventions
ISUGA
MIND MAPS
Professional Conduct & Conventions
ISUGA
MIND MAPS
Professional Conduct & Conventions
ISUGA
MIND MAPS
Professional Conduct & Conventions
ISUGA
How do you spell .....?How do you pronounce ....?What (exactly) does ‘X’ mean?How far is it true to say that .....?
I didn't quite understand/follow what you meant by .....I'm not quite sure what you meant by .....?Could you explain more fully what you meant by .....?Could you give us a few more details about .....?I wonder if you could go back over .....?
T/S Communication
follow-up questions:
asking for confirmation:Is it true to say that .....?Am I right in thinking that .....?Would you agree that .....?
asking for an opinion: To what extent do you think that ….?How far do you think that …??What do you feel about …?How would you compare X to Y?How far is X relevant to Y?
miscellaneous:
Professional Conduct & Conventions
ISUGA
ACADEMIC NOTES •General Principles
•Plagiarism
•Presentations
•Written Reports