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14-1-1 AP Tyrewise Stakeholder Engagement & Consultation Plan V2 Page 1 of 27 Produced by 3R Group Ltd, Project Managers, PO Box 1216, Hastings 4156, New Zealand. Phone 0508 374 768 Product Stewardship for End of Life Tyres (Project Phase) Industry Stakeholder Consultation Plan Reproduction, adaption, or issuing of this publication for educational or other non-commercial purposes is authorized without prior permission of the copyright holders(s). Reproduction, adaption or issuing of this publication for resale or other commercial purposes is prohibited without the prior permission of the copyright holders(s).

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Page 1: Product Stewardship for End of Life Tyres · project and has three industry representatives who will review the programme of works and financial statements. They may attend some or

14-1-1 AP – Tyrewise Stakeholder Engagement & Consultation Plan V2 Page 1 of 27

Produced by 3R Group Ltd, Project Managers, PO Box 1216, Hastings 4156, New Zealand. Phone 0508 374 768

Product Stewardship for End of

Life Tyres

(Project Phase)

Industry Stakeholder

Consultation Plan

Reproduction, adaption, or issuing of this publication for educational or other non-commercial purposes is authorized without prior permission of the copyright holders(s). Reproduction, adaption or issuing of this publication for resale or other commercial purposes is prohibited without the prior permission of the copyright holders(s).

Page 2: Product Stewardship for End of Life Tyres · project and has three industry representatives who will review the programme of works and financial statements. They may attend some or

14-1-1 AP – Tyrewise Stakeholder Engagement & Consultation Plan V2 Page 2 of 27

Produced by 3R Group Ltd, Project Managers, PO Box 1216, Hastings 4156, New Zealand. Phone 0508 374 768

Document Control and Sign Off

Date Version Document Author

20/03/12 V1 Product Stewardship for End of Life

Tyres - Stakeholder Consultation

Plan

3R Group Ltd

Tyrewise Project

Managers

03/04/12 Final -

incorporating

feedback from

stakeholders

Product Stewardship for End of Life

Tyres - Stakeholder Consultation

Plan

3R Group Ltd

Tyrewise Project

Managers

25/09/12 Final – including

updated

Working Group

members

Product Stewardship for End of Life

Tyres - Stakeholder Consultation

Plan

3R Group Ltd

Tyrewise Project

Managers

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14-1-1 AP – Tyrewise Stakeholder Engagement & Consultation Plan V2 Page 3 of 27

Produced by 3R Group Ltd, Project Managers, PO Box 1216, Hastings 4156, New Zealand. Phone 0508 374 768

Contents Page

1.0 Engagement and Consultation Objectives 4

2.0 Principles of Stakeholder Engagement 4

3.0 Our Key Messages 4

4.0 Governance 5

5.0 Why an Industry Stakeholder Working Group? 6

6.0 Working Group Participants 7

7.0 Industry Stakeholders 9

8.0 International Best Practice 9

9.0 Who are the Project Managers? 10

10.0 How are we going to communicate? 13

10.1 Stakeholder Consultation Plan 13

10.2 Website 13

10.3 Working Group Meetings 13

10.4 Schedule of Meetings 13

10.5 Process for Information Gathering & Sharing 14

10.6 What if the Working Group can’t agree? 15

10.7 Reports 15

10.8 Public Consultation Meetings 16

10.9 Newsletters 17

10.10 Media 17

10.11 Directing Enquiries 18

11.0 How will we record feedback? 18

12.0 How will we measure our success? 18

13.0 Appendix

13.1 Tyrewise Website Home Page 19

13.2 Feedback Register 20

13.3 Milestones 21-24

13.4 Reporting Template 25-27

The Product Stewardship Foundation acknowledges that financial support has been received from “The Waste Minimisation Fund, which is administered by the Ministry for the Environment”. The Ministry for the Environment does not necessarily endorse or support the content of the publication in any way.

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14-1-1 AP – Tyrewise Stakeholder Engagement & Consultation Plan V2 Page 4 of 27

Produced by 3R Group Ltd, Project Managers, PO Box 1216, Hastings 4156, New Zealand. Phone 0508 374 768

1. Engagement and Consultation Objectives

Communication and consultation are essential components for the successful development of a robust

industry supported and environmentally sustainable product stewardship programme for end of life

tyres.

The objectives of this plan are to outline who we have identified as stakeholders, how we plan to

consult and engage with them, what methods we will use, how often, and how we will record their

feedback. It also describes how we will measure our success in effectively communicating with our

stakeholders.

2. Principles of Stakeholder Engagement

The following guiding principles will underpin our engagement with all stakeholders through the

development of the end of life tyres product stewardship programme:

Communication: Open and effective communication means listening and talking. We will

listen to what others have to say and allow reasonable time for consideration, requesting

further information and responses.

Transparency: clear and agreed information and feedback processes. Sufficient information

will be provided to enable effective participation.

Collaboration: work to seek mutually beneficial outcomes where feasible

Inclusiveness: recognise, understand and involve stakeholders in the process

Integrity: conduct our engagement in a manner that fosters mutual respect and trust

3. Our Key Messages

Work is underway

You can have your say

Industry approach, Government supported

Clear, fair and environmentally sound end of life tyre product stewardship programme

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14-1-1 AP – Tyrewise Stakeholder Engagement & Consultation Plan V2 Page 5 of 27

Produced by 3R Group Ltd, Project Managers, PO Box 1216, Hastings 4156, New Zealand. Phone 0508 374 768

4. Governance

The Product Stewardship Foundation provides governance during the development phase of the

project and has three industry representatives who will review the programme of works and financial

statements.

They may attend some or all of the Working Group meetings.

Those trustees are:

Contact Person Capability

Robert Brodnax (Chair)

Regional Manager - Regional Partnership &

Planning - Waikato/BOP

New Zealand Transport Agency (NZTA)

Robert is currently Regional Manager - Regional

Partnerships and Planning for the Waikato/Bay of Plenty

region of the New Zealand Transport Agency (NZTA).

Previous roles include Group Manager - Policy and

Strategy for Environment Waikato and Trustee

representing local government for the Agrecovery

Foundation. Robert was also part of the Development

Group for the Agrecovery product stewardship

programme.

Dougal Morrison (trustee)

Advocacy & Training General Manager

Motor Trade Association (MTA)

Dougal works as the Advocacy and Training General

Manager for the Motor Trade Association (MTA). He has

extensive experience in sustainable resource

management, particularly in the primary industry areas

in New Zealand and Australia, in both central and local

government. He is a practising farmer and forester. A

key part of his role at MTA has been the introduction of

environmental standards for members.

Mark Gilbert (trustee)

Managing Director

BMW Group NZ Ltd

Mark is the Managing Director of BMW Group New

Zealand. He has 25 years industry experience,

commencing with Volvo in 1985 before joining BMW in

1988. Prior to this he worked for Shell and Sanyo.

Mark has represented BMW on the Executive

Committee of the NZ Business Council for Sustainable

Development since 2008, is President of the NZ Motor

Industry Association, and is an active participant of the

Hugo Group. BMW is a member of the WBCSD, and

has strong credentials in recycling and emissions

reductions

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Produced by 3R Group Ltd, Project Managers, PO Box 1216, Hastings 4156, New Zealand. Phone 0508 374 768

5. Why an Industry Stakeholder Working Group?

Over twelve months ago a group of industry members came together to form the basis of a group

motivated to develop an industry led, government support product stewardship programme for end of

life tyres, and in conjunction with the project manager, made an approach to the Minister for the

Environment and outlined their intentions to develop an ELT programme.

It was recognised that from the broader industry sector, this was the group that had the most

influence and opportunity within the ELT process to bring about effective change and to ensure that a

structure for ELT within in NZ was robust. It was recognised that this top level structure had to be

right before we could close the loop on the collection and delivery of ELT to those that processors

who are involved downstream of a tyre once it is no longer roadworthy.

The following entities below are those that have initially written letters of support of the ELT project

and will form the industry stakeholder Working Group. We recognise that there are other tyre

importers and distributors who are not listed below, and work will be undertaken to bring as many of

those into the Working Group as possible.

The individual Working Group participants have signed a mandate to represent their sector. One of

their key tasks is to ensure that the wider industry stakeholder group (inclusive of ELT tyre

collectors, processors and end users) know how to have their say.

Their tasks are to:

Review and shape the work programme;

Attend face to face working group meetings, at least one per milestone;

Give expert direction to the parties contracted to manage and deliver on the work

programme;

Review the documents that are produced as a result of the work programme and give their

input to these documents;

Provide feedback to and from broader industry stakeholders as appropriate;

Provide recommendations at various stages of the process;

Ensure regular (monthly) reporting to broader industry stakeholders and working group

member companies against agreed deliverables.

Seek and secure broader industry funding for the balance of the project costs (approx

$30,000), not covered by the funding from the Waste Minimisation fund (which funds a

maximum of 79% of the project costs).

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14-1-1 AP – Tyrewise Stakeholder Engagement & Consultation Plan V2 Page 7 of 27

Produced by 3R Group Ltd, Project Managers, PO Box 1216, Hastings 4156, New Zealand. Phone 0508 374 768

6. Working Group Participants

Representing Company / Association Mandated Representative Role in this project

Lead Industry

Stakeholder

Motor Trade Association

(MTA)

Liezel Jahnke (Confirmed)

Environmental & Fuel Services

Liezel will be representing MTA, an association of over

4000 automotive businesses as well as playing a lead

role in the Working Group.

As Environmental and Fuel Services Manager at MTA

Liezel works on behalf of the service station and auto

air conditioning sectors of the MTA memberships as

well as on environmental projects and topics related

to the motor industry.

She has previous experience in local government and

logistics management.

Local Government NZ Hastings District Council

Dave Beresford (Confirmed)

Solid Waste Engineer

Conduit to Regional and Territorial Authorities

Industry Group Bridgestone/ Firestone Heath Barclay (Confirmed)

General Manager Consumer Business & Marketing

Significant distributor of Tyres

Parent company is a member of WBCSD and co-chairs

the WBCSD Tire Working Group

Industry Group Goodyear / Dunlop Tyres

Bill Prebble (Confirmed)

Head of Product, Aviation, Development & Field Engineering

Significant distributor of Tyres

Parent company member of WBCSD and co-chairs the

WBCSD Tire Working Group

Business Group Automobile Association

(AA)

Stella Stocks (Confirmed)

General Manager

Technical Services

Representing 1.3 million members

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Produced by 3R Group Ltd, Project Managers, PO Box 1216, Hastings 4156, New Zealand. Phone 0508 374 768

Representing Company / Association Contact Person Role in this project

Imported New Cars Motor Industry Association

(MIA)

Perry Kerr (Confirmed)

Chief Executive Officer

Membership organisation representing conduit for

new tyres on new vehicles

Imported Used Cars Imported Motor Vehicle Industry Association

(IMVIA)

David Vinsen (Confirmed)

Chief Executive Officer

Membership organisation representing conduit for

used tyres on used vehicles

Fleet Manager Fleetsmart

(Cardlink)

Alan Roberts (Confirmed)

General Manager Fleet Management

Managers of government and government agencies

vehicles

Central Government Ministry for the Environment

(MfE)

Dana Peterson (Confirmed)

Senior Analyst, Waste & Resources

Observer on Working Group and functional link to

Treasury, MED, MOT and NZ Customs (Point of first

entry for all vehicles and tyres to NZ.)

Industry Group Value Tyres Billie Watmuff (Confirmed)

General Manager

Significant distributor of Tyres

Industry Group New Zealand Tyre Recyclers and Collectors Association

(NZTRACA)

Jo Knight (confirmed)

Facilitator

Jim Laughton (confirmed)

Director of J & J Laughton Shredding Services Ltd NZTRACA Member

Membership organisation representing conduit for tyre

recyclers and collectors.

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14-1-1 AP – Tyrewise Stakeholder Engagement & Consultation Plan V2 Page 9 of 27

Produced by 3R Group Ltd, Project Managers, PO Box 1216, Hastings 4156, New Zealand. Phone 0508 374 768

7. Industry Stakeholders

The industry stakeholders will be engaged with via various means throughout the development of the ELT

project and will have multiple channels through which to have their say.

This group consists more broadly of:

New Tyre Importers not represented in the Working Group

Used Tyre Importers not represented in the Working Group

Independent Tyre Retail Outlets

Scrap Metal Recyclers Association Vehicle Repairers Service Stations

End Life Tyre Collectors End Life Tyre Processors End Users

Fleet Managers Large Corporate Entities Influencers (e.g.

Investors)

Opportunities for engagement include:

Direct Contact

Communications Database

Attendance at public workshops and events

Relationship with members of the Working Group

8. International Best Practice

This project will see a stewardship programme designed that ensures benchmarking against world best

practice standards. Major international tyre companies (more than 80% of world production) are members

of the World Business Council for Sustainable Development (WBCSD) and in turn have a Tire (sic) Working

Group (TWG) which has a framework for ELT management worldwide and is currently considered world

best practice.

The international TWG is a member of NZ’s ELT project.

Representing Contact Person Role in this project

TWG of World Business

Council for Sustainable

Development

(WBCSD)

Lucie Ielpo-Garnier

Project Officer of WBCSD Tire Working Group

which includes all major tyre companies

selling their products in NZ. Note: Goodyear,

Bridgestone and Michelin are “co-chairs” of

this group.

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14-1-1 AP – Tyrewise Stakeholder Engagement & Consultation Plan V2 Page 10 of 27

Produced by 3R Group Ltd, Project Managers, PO Box 1216, Hastings 4156, New Zealand. Phone 0508 374 768

9. Who are the project managers?

3R Group located in Hastings are the contracted project managers. 3R successfully implemented and continue to operate the nationwide Resene PaintWise, Dulux

Paint & Packaging Take Back programme and the Agrecovery Rural Recycling programmes. Both Resene and Agrecovery programmes are accredited product

stewardship programmes under the Waste Minimisation Act. 3R’s mandate is to work with industry and community stakeholders to clearly identify effective and

preferred product stewardship option(s) for end of life tyres in New Zealand.

3R Group Contact Capability Role in this project

Graeme Norton

Executive Director

Deputy Chair of Sustainable Business Council (formerly

NZBCSD) and chair of the Vision 2050 project;

Appointed representative to the World Business Council for

Sustainable Development (WBCSD)

Experienced at helping New Zealand businesses to grow and

perform better particularly within the resource recovery

industry focusing on giving strategic advice, financial

management and project and contract management

Responsible for leading the ELT Working Group to achieve the

tasks outlined in the milestones;

Be the functional link between the WBCSD Tire (sic) Working

Group (Lucie Ielpo-Garnier) and the NZ Working Group;

Functional link between international tyre recycling programmes

and the NZ Working Group.

Adele Rose

General Manager

Practical experience over the past four years in the

development and ongoing management and delivery of

nationwide product stewardship programmes;

Extensive project management experience including a

background in the delivery of significant renewable energy

projects both here and in Australia;

Developed, implemented and managed ISO 9000 and ISO

14001 quality management systems for two companies.

Project Manager;

Produce the work programme with input from the working group

and submit it for approval;

Reporting against milestones and financial accountability;

Ensuring communication with the industry stakeholders against

this Stakeholder Engagement and Consultation Plan is followed.

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Produced by 3R Group Ltd, Project Managers, PO Box 1216, Hastings 4156, New Zealand. Phone 0508 374 768

Contact Capability Specific Roles in this project

Gareth Mentzer

Business Development

Manager

Background in distribution and logistics and manager of the

operations team for four years and responsible for Agrecovery

and PaintWise’s collection, processing and disposal service, with

a team of 8 staff and 4 trucks;

Skilled at apply practical thinking to barriers and options and

involving a team in problem solving activities to come up with

unique solutions for our customers;

Recently accepted our Business Development role which sees

him have a particular focus on the Tyrewise project as it

develops.

Involved in meeting with the industry stakeholders to and

working with them to understand what works and doesn’t work;

Participating at workshops and events and compiling feedback to

be reported back to the Working Group;

Involved in data aggregation and gap analysis;

Research and reporting.

Michelle Duncan

Project Support

Involved with Agrecovery since its launch six years ago so has

built up significant practical experience developing projects of

this scale;

Recently responsible for the product stewardship accreditation

of PaintWise and Agrecovery;

Over 15 years’ experience in project management and business

analysis roles;

Recently completed the training for an accredited Green

Building Council auditor.

Involved in cost benefit analysis to ensure that optimal

economic, social and environmental outcomes of any proposed

scheme designs are understood by the Working Group;

Preparing reports and providing project administrator support to

the project (minutes, updated Gantt Charts etc);

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Produced by 3R Group Ltd, Project Managers, PO Box 1216, Hastings 4156, New Zealand. Phone 0508 374 768

Contact Capability Specific Roles in this project

Duncan Scotland & Toni Bye

Sales, Communication & Marketing Team

Duncan has a retail category and sales management

background in the agricultural, automotive and grocery sectors,

most recently working at Farmlands Trading Society but prior to

that with Unilever and Repco;

Toni has considerable marketing and account management

experience in the engineering, tourism and horticulture

industries;

Both Duncan and Toni are involved in the ongoing development

of the existing product stewardship programmes managed by

3R.

Responsible for development and maintenance of the Tyrewise

Website and communications related to the project;

Responsible for material to be made available at public

consultation events and workshops;

Responding to media enquiries related to Tyrewise.

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Produced by 3R Group Ltd, Project Managers, PO Box 1216, Hastings 4156, New Zealand. Phone 0508 374 768

10. How are we going to communicate?

10.1. Stakeholder Consultation Plan

This Stakeholder Consultation plan details the consultation process and parties involved. It has been

provided to the Working Group participants for review and feedback.

Once the plan is signed off by the working group the plan will as sent to the Ministry for the Environment on 5th April 2012 and then made available for public viewing from the website detailed below.

10.2. Website www.tyrewise.co.nz

An information based website www.tyrewise.co.nz has been launched. A screen shot of the website home page is included in the Appendix.

The website has a secure area where draft reports, completed reports and meeting minutes are posted for members of the working group to view and download.

On the home page of the website there is a link to provide feedback, which generates an email to [email protected]. This is available for anyone to use to provide feedback about the programme development.

10.3. Working Group Meetings

An initial face to face meeting for Working Group participants is planned for 24th April 2012. Following on

from this the working group will meet in person at least once per milestone, with the purpose of coming together to provide input to and feedback on the deliverable reports.

The Project Managers will consult with individual stakeholders if not possible in person, via telephone and email to obtain information and their input for each report. The draft reports and meeting agenda will be

provided to Working Group participants via the website at seven days prior to the face to face meeting.

Following the meeting, minutes will be provided to the group via the website.

10.4. Schedule of Working Group Meetings

Milestone Agenda items Scheduled Meeting Date

1 Demonstrate information portal website

Agree dates for working group meetings

Agree process if working group can’t reach agreement to sign off

Discuss funding options for balance of project

24th April 2012

Auckland

signed off plan due 5/04/12

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Produced by 3R Group Ltd, Project Managers, PO Box 1216, Hastings 4156, New Zealand. Phone 0508 374 768

2 Review Scoping report 1 – Critique of existing systems and ranking

Thu 24th May 2012

Wellington

(signed off report due 30/05/12)

3 Review Scoping report 2 – Alternative uses in NZ/Internationally

Tue 10th July 2012

Auckland

(signed off report due 30/07/12)

4 Review Scoping report 3 – Identify options and costs

Tue 7th Aug 2012

Wellington

(signed off by 30/08/12)

5 Review Scoping report 4 – Guiding principles for NZ ELT Product Stewardship scheme

Tue 11th Sept 2012

Auckland

(Signed off report due 30/09/12)

6 Review Scoping report 5 – Review feedback from WasteMINZ sessions (17-19 Oct) and options to address concerns

Tue 6th Nov 2012

Wellington

(signed off by 30/11/12)

7 Review Business Plan and materials for programme

launch

Tue 12th Feb 2013

Auckland

(signed off report due 15/3/2013)

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Produced by 3R Group Ltd, Project Managers, PO Box 1216, Hastings 4156, New Zealand. Phone 0508 374 768

10.5. Information Gathering and Sharing

The process for gathering information and input from all industry stakeholders is described below

Project Manager

requests input

from working

group

Working Group

Members

Individual

interviews, phone

calls, emails

Draft report V1

available

Face to face

Meeting

Report updated

V2

External Research

Final Report V3

Report to MfE &

available on

website for public

Aggregate data,

research, compile

draft report

1. The Tyrewise Project Manager requests information and input from working group relating to a milestone and associated scoping report. Data to be provided electronically where possible.

2. Individual conference calls or interviews between Tyrewise Project Manager and Working Group participants to follow up, clarify information provided, answer questions and seek further input.

3. Tyrewise Project Manager undertakes external research where required including public consultation workshops and events.

4. Tyrewise Project Manager aggregates input from all stakeholders along with external research into draft scoping report.

5. Draft scoping report made available on secure area of website for working group to review.

6. Stakeholders provide feedback electronically on draft report.

7. Face to face working group meeting to discuss feedback and review.

8. Minutes from working group meeting made available on website

9. Updated report made available for further review and sign off. This will be an iterative process where required.

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10. Copy of final report sent to MfE along with Milestone and Financial report.

11. Final version of the scoping report available for public view on website.

12. Tyrewise Project Manager will be available by email at [email protected] or by telephone on 0800 897 394 (0800 TYREWISE)

10.6. What if the Working Group can’t agree?

If the working group cannot reach consensus the relevant scoping report will describe which stakeholders prefer which option. We will only be able progress to the next stage of the work programme if we have

agreement between:

Three quarters of the Working Group participants plus

Graeme Norton or Adele Rose, Project Managers 3R Group

10.7. Reports

Detailed monthly reports will be provided to the Waste Minimisation Fund’s team administered by the Ministry for the Environment, reporting on budget and any variances. The report will also include progress

against milestones, issues, summary of feedback register and summary of communications activity. An example of the type of reporting is included in the Appendix.

10.8. Consultation Meetings

As part of the development for Tyrewise a series of consultation meetings will be held to ensure all industry

stakeholders are fully informed and have a chance to have their views heard.

The two WasteMINZ conferences (May 2012 and October 2012) will be resourced by the Project Manager’s staff working on the project and any other members of the Working Group who may be available at the

time. They will present programme developments and undertake a public consultation and feedback process. Conference participants will have the opportunity to provide feedback verbally and in writing. All

feedback will be recorded, summarized and reviewed to see what (if any) action needs to be taken.

Further meetings will take place at industry events over the next 12-15 months as follows:

Stakeholder Consultation meetings

Sustainable Business Council

(SBC)

Business NZ Quarterly EXCO meetings of SBC

Regular updates given to World Business Council for Sustainable Development (WBCSD) Tire Working Group

Motor Trade Association

(MTA)

National council meetings June and November 2012

Annual convention 5-6 October 2012 in Queenstown

Motor Industry Association

(MIA)

Various technical advisory group meetings based in Auckland

Imported Motor Vehicle Industry Association Incorporated (IMVIA)

AGMs North & South Island (TBC)

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Produced by 3R Group Ltd, Project Managers, PO Box 1216, Hastings 4156, New Zealand. Phone 0508 374 768

Automobile Association

(AA)

National Council covering all districts which meets quarterly

Local Government NZ Annual conference 15-17 July 2012 in Queenstown

(Also via local government waste forum at WasteMinz conference Oct 2012)

Scrap Metal Recyclers Association AGM and Convention 19-21 July 2012 in Auckland

Tyre collectors, processors, recycling industry, Local and Central government

WasteMINZ Round Up 3-4 May 2012 Hastings

WasteMINZ Annual conference 17-19 October, Hamilton

We will continue to build this list as we identify other opportunities within the industry. Please email us on [email protected] if you would like us to present to your group or at an event or meeting.

10.9. Newsletters

Regular newsletters will be sent electronically to all interested parties. We will use the Project Manager’s ACT! Customer Relationship Management Database and Northwinds Software which are already in place to

enable direct marketing and tracking of those communicated with.

10.10. Media

The Tyrewise project will be required to adhere to media guidelines as supplied by the Ministry of the

Environment. To ensure these are met we request that any media announcements from members of the

Working Group that concern Tyrewise are sent to the Project Manager to ensure their compliance.

Alternatively any media enquiries relating to Tyrewise can be directed to the Project Manager’s

Communications Manager, Toni Bye ([email protected]).

A Tyrewise Brand Guide will be made available giving guidelines on how to use the Tyrewise logo and the

specific wording relating to the financial support received from the Waste Minimisation Fund.

There will be regular project updates placed in motor industry magazines. There will also be regular media

releases to promote the WasteMINZ conference and other project milestones.

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Produced by 3R Group Ltd, Project Managers, PO Box 1216, Hastings 4156, New Zealand. Phone 0508 374 768

10.11. Directing Enquiries

To ensure a consistent message is delivered, enquiries should be directed in the following manner:

Step 1 Refer to Website Step 2 Direct to Adele Rose, Tyrewise Project Manager

Step 3 Or direct to relevant member of the Working Group who is most suited to answer

query

A database of interested parties including key information about their relevance to the product stewardship programme will be built up over the term of the project to ensure all parties are engaged with appropriately.

A copy of this database will be stored in the secure section of the website and will be updated regularly.

11. How we will record feedback?

We will record all feedback and issues on a register which will capture data including:

Name and contact details of person providing feedback

date feedback received

the stakeholder group the person belongs to

details of feedback

which milestone or area of the programme development it relates to

who is assigned to follow up

date it is reviewed

what actions are taken

The register will capture all feedback, positive and negative, obtained from various sources including

Working Group participants, stakeholder surveys, WasteMINZ sessions, public consultation and feedback

received via the website form. The monthly reporting will include a summary of the register including

metrics on the number of feedback received, actions taken etc.

12. How will we measure our success?

Working Group participants will be given the opportunity to provide feedback on the delivery of the process

itself. Following the completion of each milestone we will send each member of the Working Group a short

online survey to allow them to give feedback on the delivery of the consultation process and any suggestions

for improvement through-out the programme development. We will review all feedback and determine if

changes need to be made to the process for future milestones.

We will also deliver a review of the overall project at the completion of Milestone 7. This will include

reviewing industry stakeholder engagement and making any recommendations for the future.

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13. Appendices

7.1 Website www.tyrewise.co.nz

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7.2 Feedback Register

IDDate of

FeedbackName Organisation Position

Stakeholder

Group

How

receivedIn ACT?

Contact Details

Email

Contact

Phone

Contact

Postal

Address

Details of FeedbackMilestone

Related toAssigned to?

Investigation &

Actions taken

Date

ReviewedOutcome Importance

TW0001 7/03/2012 Michelle Duncan 3R Group Project Support Working Group Email Yes 1 MD 8/03/2012

TW0002

TW0003

TW0004

TW0005

TW0006

TW0007

TW0008

TW0009

TW0010

TW0011

TW0012

TW0013

TW0014

TW0015

TW0016

TW0017

TW0018

TW0019

TW0020

TW0021

TW0022

TW0023

TW0024

TW0025

TW0026

TW0027

TW0028

TW0029

Feedback Register

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7.3 Top Level Project Milestones

Milestone

Tasks

Deliverables

Due date

Due date of 1 Launch project

1. Ensure mandate supplied from each partner organisation. Prepare and gather back mandates from each partner that clearly documents their responsibility and authority to act on behalf of the entity they represent. This mandated group will go forward as the working party through the length of this project and may form the governance group in future.

2. Seek additional funding for the project from industry stakeholders to cover funding shortfall

3. Develop and launch information portal website to ensure optimal

communication with stakeholder group and interested parties.

4. Prepare Stakeholder Consultation Plan, obtain signoff from working party, present to the Ministry for the Environment, publish on project website.

Commence: 05/03/2012 Complete: 5/04/2012 Estimated Hours: 80

Letters of mandate from each ELT Working Group member

Link to project website

Website link to Stakeholder Consultation Plan (signed off by working group)

Milestone Report

Milestone Claim Form

Tax invoice for claimed amount

Documents to support actual expenditure (e.g. invoices, receipts)

05/04/2012

2 Critique existing systems

1. Investigate NZ and international situation regarding used tyres and their collection/disposal. Identify what does and doesn’t work, market failures, barriers and options to solve problems. Existing data from stakeholders aggregated & gap analysis undertaken. Research undertaken to inform gaps: history, methods and costs; critique of existing systems based on cost and tyre recovery effectiveness; case studies (International examples).

2. Complete 1

st Scoping Report, obtain signoff by the working group and

present to the Ministry for the Environment.

3. Share report with stakeholders. Publish 1st

Scoping Report on project website. Hold session at WasteMINZ Roundup in Hawkes Bay in May 2012 to describe findings and receive feedback.

Commence: 05/03/2012 Complete: 30/05/2012 Estimated Hours: 310

1st

Scoping Report (signed off by the working group)

Link to published 1st

Scoping Report on project website

Report from session held at WasteMINZ Round-up

Milestone Report

Milestone Claim Form

Tax invoice for claimed amount

Documents to support actual expenditure (e.g. invoices, receipts)

30/05/2012

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3 Investigate alternative uses

1. Investigate alternative uses for collected tyres (NZ and International) and then show a ranking by cost-efficiency and resource recovery effectiveness of what is possible in New Zealand now and in the future given current levels of investment and appetite for future investment. The key evaluation criteria will be optimum resource value from ELT generated in NZ. Consider minimum feedstock volumes and collected ELT market value required for viability.

2. Complete 2nd

Scoping Report, obtain signoff by the working group and present to the Ministry for the Environment.

3. Share report with stakeholders. Publish 2nd

scoping report on project website.

Commence: 05/03/2012 Complete: 31/07/2012 Estimated Hours: 310

2nd

Scoping Report (signed off by the working group)

Link to published 2nd

Scoping Report on the project website

Milestone Report

Milestone Claim Form

Tax invoice for claimed amount

Documents to support actual expenditure (e.g. invoices, receipts)

31/07/2012

4 Identify options

1. Identify a range of feasible product stewardship options and investigate their likely costs and benefits (economic, environmental and social). For options that would require a new regulatory framework in order to be viable, also report on the nature of a regulatory framework required, likely compliance costs, and likely incidence (who would bear costs and benefits).

2. Complete 3rd

Scoping Report, obtain sign off by the working group and present to the Ministry for the Environment.

3. Share report with stakeholders. Publish 3rd

Scoping Report on project website.

Commence: 05/03/2012 Complete: 30/08/2012 Estimated Hours: 180

3rd

Scoping Report (signed off by the working group)

Link to published 3rd

Scoping Report on the project website

Milestone Report

Milestone Claim Form

Tax invoice for claimed amount

Documents to support actual expenditure (e.g. invoices, receipts)

30/08/2012

5 Identify preferred option

1. Develop set of guiding principles for the ELT product stewardship programme. Outline governance of the proposed programme whilst in development, scheme coverage and limits, any regulatory framework required for viability, and propose indicative timelines. From knowledge gained above, in conjunction with partner working group develop set of guiding principles for the ELT product stewardship programme which will ensure a scheme that will address the optimal economic, social and environmental outcomes and propose scheme design options which will meet these principles. This document will also provide an outline of the governance of the proposed programme whilst in development, scheme coverage and limits, any regulatory framework required for viability, and propose indicative timelines.

4th

Scoping Report (signed off by the working group)

Link to published 4th

Scoping Report on the project website

Milestone Report

Milestone Claim Form

Tax invoice for claimed amount

Documents to support actual expenditure (e.g. invoices, receipts)

30/09/2012

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2. Complete 4

th Scoping report, obtain sign off by the working group and present

to the Ministry for the Environment. 3. Share report with stakeholders. Publish 4

th Scoping Report on project website.

Commence: 05/03/2012 Complete: 30/09/2012 Estimated Hours: 250

6 Consult with WasteMINZ stakeholders

1. Run Session at WasteMINZ Annual Conference in October 2012. Prepare display material and opportunity for stakeholders to have individual discussions, provide opportunity for verbal and written feedback from WasteMINZ stakeholders, and record and report on feedback. In the report-back, consider how any significant concerns can be addressed in proposed product stewardship programme design.

2. Complete WasteMINZ feedback report, obtain sign off by the working group for proposed options to address any significant concerns from feedback, and present to the Ministry for the Environment.

3. Share report with stakeholders. Publish on the project website.

Commence: 01/10/2012 Complete: 30/11/2012 Estimated Hours: 70

Summary of WasteMINZ session and feedback received

5th

Report (signed off by the working group)

Link to published 5th

Report on the project website

Milestone Report

Milestone Claim Form

Tax invoice for claimed amount

Documents to support actual expenditure (e.g. invoices, receipts)

30/11/2012

7 Scheme launch preparation

1. Prepare for accreditation application. Develop and complete Business Plan. Include: financial and economic modelling; funding issues; governance for on-going management of programme including benchmarking against ISO 14001 Environmental Management principles and demonstrating transparency between funder/governance/manager/contractors; monitoring, evaluation and review procedures; and a public education programme to ensure public and business community understanding and support of the scheme.

2. Prepare for programme launch Complete all works required to be undertaken to achieve launch of PS programme.

3. Prepare for accreditation application Prepare documentation to support application to the Minister for the Environment for Product Stewardship Accreditation of the End Life Tyres Product Stewardship Programme.

4. Summarise project events and findings, and recommend future actions for

Business Plan (signed off by the working group)

Evidence that launch events substantially ready to proceed

Final draft of accreditation documentation.

Summary report of project including recommendations for future action (signed off by the working group).

Milestone Report

Milestone Claim Form

Tax invoice for claimed amount Documents to support actual expenditure (e.g. invoices, receipts)

29/03/13

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stakeholders including government.

5. Complete final project report, obtain sign off by the working group and present to the Ministry for the Environment.

Commence: 01/11/2012 Complete: 04/03/2013 Estimated Hours: 470

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7.4 Reporting Template

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