PRODUCT DEVELOPMENT IN LIFE INSURANCE BUSINESS

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  • 8/7/2019 PRODUCT DEVELOPMENT IN LIFE INSURANCE BUSINESS

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    Chanchala MBA/1001/09

    Sona Raaj MBA/1018/09

    Sipra Kamal MBA/1066/09

    Karthika V.NAIR MBA/1095/09

    Sonia Kalia MBA/1104/09

    Puja Shree MBA/1107/09

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    pledges payment of an amount to the person

    assured/nominee upon the occurrence of the

    insured individuals death or other event,

    major categories of life-based contract:-

    Protection policies

    Investment policies

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    Term Assurance

    Whole of Life Assurance

    Endowment Assurance

    Annuities-

    Non Traditional Covers

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    LIFE INSURANCE PRODUCTS:-

    Health insurance

    Death cover insurance

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    insurance against the risk of incurring medical

    expenses

    renewable annually, monthly or be lifelong

    type and amount of health care costs that will be

    covered by the health insurance company are

    specified in advance, in a member contract or

    "Evidence of Coverage" booklet

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    a policy that pays benefits to the beneficiary if

    the cause of death is due to an accident

    pays benefits in addition to any life insurance

    held.

    traffic accidents, exposure, homicide, falls, heavy

    equipment accidents, and drowning

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    Phase 2-

    develop

    Phase 1-

    Ideation

    Phase 4-

    fund

    Phase 3-

    refine

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    Form Diverse Teams

    Project focus: specific topic (channel, product,

    market processes or technology)Brainstorming

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    Evaluate ideas and select the Strongest

    StrategicBusinessSkills Development

    Develop FullBusiness Plan

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    Present ideas to Executive Management Team

    And Management Advisory council

    Refine

    Business Plan based on feedback and

    management buy-in

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    Present at Venture Fair

    Executive Management team selects Winning

    Plan(s) for fundingWinning plans move into BusinessUnit for

    implementation.

    Awards

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    Primary data &Secondary data.

    Research design: Descriptive and Exploratory

    Sample size: 50

    -10agents- 10 customers through agents

    - 30 customers(randomly)

    Instruments: Questionnaire, Focus groupinterview & PI(agents).

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    Do you have a life insurance policy?

    84

    15

    YES

    NO

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    Does it provides for health insurance

    coverage?

    75

    25

    YE

    S

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    Are you satisfied with the health

    insurance service?

    68

    32

    YES

    NO

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    Where does the health insurance policy

    lacks?

    REMARKS

    ..

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    Does your life insurance provides death

    insurance coverage?

    87

    13

    YES

    NO

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    Are you satisfied with the death

    insurance service?

    66YES

    NO

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    Where does the death insurance policy

    lacks?

    REMARKS

    .

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    HEALTH INSURANCE DEATH COVER INSURANCE

    SHORTCOMINGS

    No hassle free andCashless service.

    Lack of Propercoverage.For ex. Policy not

    covering theanesthesiologist andother specialist billsusually not covered.

    SHORTCOMINGS

    Death by

    illness, suicide, or

    natural causes not

    covered.

    accidental death

    caused from war or

    terrorism

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    The insurance industry is turning more of its

    attention to product development

    Product development is still driven primarily by

    the process people

    Product Innovation is best brought about by:

    Promoting a continuous cycle of exploration and

    learningLeveraging Diversity

    Working across the organization will allow you to

    avoid the usual excuses

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    From the Findings:

    HEALTH INSURANCE

    should provide a hassle free cash service.

    should provide room for reimbursement ofbills associated to problems mentioned in the

    contract.

    o DEATH INSURANCE

    should provide coverage for accidents resultingfrom wars or any other environmental mishap.

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