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Priyanka Kumari
#RBS Residency, #324/C 2nd main Mobile No: 7829773268Shiva Theatre Road Email : [email protected] 8th Block, Bangalore-5600095
Expertise Summary
1.8 years Overall experience Network Operation Engineer
Implementing and Troubleshooting Cisco Routers and Switches.
Sound knowledge in Routing and Switching.
Experience Profile
Network Operation Engineer in Accenture, Bangalore. From Aug 2014 to Till Date.
Main component-
CISCO ROUTERS-887VA,2900, 3720 CISCO SWITCH -2960, 3750, 4507R, 6509 CISCO WLC: 2504, 5508, 4402 CISCO AP: 1700, 2700, 3700
IT SKILL SET
Good understanding of OSI Model TCP/IP Suite. Good understanding of Layer 2 Network technology and protocols (VTP, STP, RSTP, PVSTP etc.) Good understanding of Layer 3 Network technology and protocols (RIP, EIGRP, OSPF, BGP etc. Good understanding on First hops redundancy protocols like HSRP, VRRP, and GLBP. Very Good working experience on CISCO Routers (series – 800VA, 887VA, 2900, 2901 etc) and
Switches (Cisco 2960, 4507). Very Good Experience on Cisco Wireless Controller (2504, 5508, 4402) Good understanding on IP address Management and experience in Infoblox Good understanding Knowledge on IPsec Site to Site VPN, Frame relay etc. Knowledge on Load Balancers (F5)
KEY RESPONSIBILITIES
Providing L1 support for Networking for Clients Configured automatic Voice failover configuration, Upgrading IOS image, SNMP, ACL & VPN
tunnels for small office network setup. Configure IT LAN/WAN features Configure WLAN for seamless wireless connectivity in Enterprise Network Provided second level support; assisting & resolving users who have network problems Perform high level troubleshooting, diagnostics for networking problems Deliver support for Remote Access VPN and troubleshooting when necessary Support and provide solutions for network failures, making recommendations for possible
fixes for Voice & Data related issues Construct protocols for port-security to prevent any unauthorized access to the network Coordinate with team members to reduce technical complication and collaborate on
projects Enabling port fast, uplink fast, and backbone fast for fast convergence. Created Escalation trackers for fault procedures for the re-occurring issues and fault issues
logged with ISP. Managed & maintained the order request for processing and replacement of faulty
hardware equipment’s. Helped updating CMDB for all the Network related inventories. Previously worked with Service Desk and progressed to work as Network Engineer in the
same project
Engaging CISCO TAC for hardware/feature related defects.
Resolving User incidents
EDUCATION
Bachelor of Engineering in E&C from JSS Academy of Technical Education, Bangalore.
DECLARATION:
I hereby declare that the above mentioned details of mine are true to the best of my knowledge and belief.
Regards, Priyanka Kumari
