Upload
private-sector-qatar
View
231
Download
3
Tags:
Embed Size (px)
DESCRIPTION
Private Sector Qatar - October 2012 | English
Citation preview
OC
TOBER 2012
ww
w.privatesectorqatar.com
/en
qatar.smetoolkit.org/qatar/enPUBL
ICAT
ION
LICEN
SED
BY IM
PZ, D
UBAI
TECH
NOLO
GY A
ND M
EDIA
FREE
ZONE
AUT
HORI
TY
corporate planning women in business
entrepreneurs success stories technology
finance
CHOOSE YOUR OWN FLAVOURWith six new boutique hotels and nine new residences, Souq Waqif Boutique Hotels brings, exciting, creative, innovative five star luxury to Doha’s most precioustourist destination, Souq Waqif. The authentic souq, for many years the centre of merchant trading, now has a collection of uniquely different sanctuaries and retreats. From 14 rooms to 37 rooms, from traditionally Qatari to fashionably contemporary and modern, the six hotels will inspire and tailor make a wonderful memory for all guests, whether they be staying at leisure or on business.
swbh.com | [email protected] | T: +974 44336666 | Doha | Qatar
ـــــاب ــــرقـ ـ ـ ـ ـ ـــ ـ المـ ــــلةالشقــــق الفندقيــــــــة ـ ــــــــــــ ـ ـ ـ ـ ـ ـ ـ ـ ـ ـ ــــــسرة مشــــــــــــــــــــــــــيرب ارميـ ـ ـ ـ ـ ـ ـ ـ ـ ـ ــــــادةالجــــــ ـ ـ ـــــــ ــــ ــــــ ـ النجـA L M I R Q A B A L N A J A D A R E S I D E N C E SA L J A S R A M U S H E I R E B A R U M A I L A
ـــالة ـ ـ ـ ـ ـ ـــــهتك لألصـ ـ ـ ـ ـ ـ وجـتحقق سلسلة فنادق البوتيك في سوق واقف، من خالل فنادق البوتيك الستة و الشقق الفندقيــة
الجديدة، نقلة فارقة في الصناعة الفندقية الفخمة في المنطقة التاريخية و األثرية من الدوحة التي تمثل ٔاحد ٔابرز معالم العاصمة السياحية. اذ يحتضن سوق واقف الذي شكل منذ زمن بعيد محور و مرتكز الحركة التجارية في العاصمة القطرية، ويتراوح عدد غرف الفنادق الستة الجديدة بين ١٤ و٣٧ غرفة فندقية، تتميز
بهندستها المعمارية الفريدة أجوائها الرحبة، بينما تتمايز عن بعضها البعض بتصميماتها المستلهمة من األصالة القطرية ٔاو الحداثة الفخمة، وهي مصممة لتوفر للنزالء، سواء من رجال األعمال ٔاو السائحين ٔاو
المقيمين في قطر، ضيافة ورحابة تخلد في ذاكرتهم.
[email protected] | swbh.com | هاتف: ٤٤٣٣٦٦٦٦ ٩٧٤+ | الدوحة | قطر
CHOOSE YOUR OWN FLAVOURWith six new boutique hotels and nine new residences, Souq Waqif Boutique Hotels brings, exciting, creative, innovative five star luxury to Doha’s most precioustourist destination, Souq Waqif. The authentic souq, for many years the centre of merchant trading, now has a collection of uniquely different sanctuaries and retreats. From 14 rooms to 37 rooms, from traditionally Qatari to fashionably contemporary and modern, the six hotels will inspire and tailor make a wonderful memory for all guests, whether they be staying at leisure or on business.
swbh.com | [email protected] | T: +974 44336666 | Doha | Qatar
ـــــاب ــــرقـ ـ ـ ـ ـ ـــ ـ المـ ــــلةالشقــــق الفندقيــــــــة ـ ــــــــــــ ـ ـ ـ ـ ـ ـ ـ ـ ـ ـ ــــــسرة مشــــــــــــــــــــــــــيرب ارميـ ـ ـ ـ ـ ـ ـ ـ ـ ـ ــــــادةالجــــــ ـ ـ ـــــــ ــــ ــــــ ـ النجـA L M I R Q A B A L N A J A D A R E S I D E N C E SA L J A S R A M U S H E I R E B A R U M A I L A
ـــالة ـ ـ ـ ـ ـ ـــــهتك لألصـ ـ ـ ـ ـ ـ وجـتحقق سلسلة فنادق البوتيك في سوق واقف، من خالل فنادق البوتيك الستة و الشقق الفندقيــة
الجديدة، نقلة فارقة في الصناعة الفندقية الفخمة في المنطقة التاريخية و األثرية من الدوحة التي تمثل ٔاحد ٔابرز معالم العاصمة السياحية. اذ يحتضن سوق واقف الذي شكل منذ زمن بعيد محور و مرتكز الحركة التجارية في العاصمة القطرية، ويتراوح عدد غرف الفنادق الستة الجديدة بين ١٤ و٣٧ غرفة فندقية، تتميز
بهندستها المعمارية الفريدة أجوائها الرحبة، بينما تتمايز عن بعضها البعض بتصميماتها المستلهمة من األصالة القطرية ٔاو الحداثة الفخمة، وهي مصممة لتوفر للنزالء، سواء من رجال األعمال ٔاو السائحين ٔاو
المقيمين في قطر، ضيافة ورحابة تخلد في ذاكرتهم.
[email protected] | swbh.com | هاتف: ٤٤٣٣٦٦٦٦ ٩٧٤+ | الدوحة | قطر
CHOOSE YOUR OWN FLAVOURWith six new boutique hotels and nine new residences, Souq Waqif Boutique Hotels brings, exciting, creative, innovative five star luxury to Doha’s most precioustourist destination, Souq Waqif. The authentic souq, for many years the centre of merchant trading, now has a collection of uniquely different sanctuaries and retreats. From 14 rooms to 37 rooms, from traditionally Qatari to fashionably contemporary and modern, the six hotels will inspire and tailor make a wonderful memory for all guests, whether they be staying at leisure or on business.
swbh.com | [email protected] | T: +974 44336666 | Doha | Qatar
ـــــاب ــــرقـ ـ ـ ـ ـ ـــ ـ المـ ــــلةالشقــــق الفندقيــــــــة ـ ــــــــــــ ـ ـ ـ ـ ـ ـ ـ ـ ـ ـ ــــــسرة مشــــــــــــــــــــــــــيرب ارميـ ـ ـ ـ ـ ـ ـ ـ ـ ـ ــــــادةالجــــــ ـ ـ ـــــــ ــــ ــــــ ـ النجـA L M I R Q A B A L N A J A D A R E S I D E N C E SA L J A S R A M U S H E I R E B A R U M A I L A
ـــالة ـ ـ ـ ـ ـ ـــــهتك لألصـ ـ ـ ـ ـ ـ وجـتحقق سلسلة فنادق البوتيك في سوق واقف، من خالل فنادق البوتيك الستة و الشقق الفندقيــة
الجديدة، نقلة فارقة في الصناعة الفندقية الفخمة في المنطقة التاريخية و األثرية من الدوحة التي تمثل ٔاحد ٔابرز معالم العاصمة السياحية. اذ يحتضن سوق واقف الذي شكل منذ زمن بعيد محور و مرتكز الحركة التجارية في العاصمة القطرية، ويتراوح عدد غرف الفنادق الستة الجديدة بين ١٤ و٣٧ غرفة فندقية، تتميز
بهندستها المعمارية الفريدة أجوائها الرحبة، بينما تتمايز عن بعضها البعض بتصميماتها المستلهمة من األصالة القطرية ٔاو الحداثة الفخمة، وهي مصممة لتوفر للنزالء، سواء من رجال األعمال ٔاو السائحين ٔاو
المقيمين في قطر، ضيافة ورحابة تخلد في ذاكرتهم.
[email protected] | swbh.com | هاتف: ٤٤٣٣٦٦٦٦ ٩٧٤+ | الدوحة | قطر
News10 UPDATESGet to know about the latest events and happenings in Qatar that will have an impact on SMEs and large enterprises.
32 BALANCE AMBITION WITH REALISMTamara Pupic got talking to Steve Troop, CEO, Barwa Bank, who gave some insightful tips on how SMEs can contribute to the transforma-tional period in the history of Qatar.
Finance
34 BE yOUR OWN gUARANTORAparna Shivpuri Arya asked Shareefa Fadhel, Co-Founder and Managing Director, Roudha Center for Entrepreneurship and Innovation, about challenges faced by the Qatari women interested in developing their own businesses.
Entrepreneur
36 FASHION FOR BUILDINgSNasser Al Maadeed, President and Industrial MD, Qatar SAT, explained to Tamara Pupic about how they not only developed a successful business out of constructing tensile membrane structures, but also made it a fashion.
SMEs
40 WEALTHy AND WISEQatari women are increasingly educating themselves on investment and business opportunities. For that reason, insights of Elsbeth Blekkenhorst and Danielle Duttenhofer, Co-Founders and Directors, Global Women Qatar, ensure better understanding of how this money can be invested.
Women in business
Private Sector Forum on Business and Finance
contentsOctober 2012
14
36
34
Private Sector Forum14 OVERVIEWThe Private Sector Forum on Business and Finance, organised by CPI and presented by QDB, highlighted the most important issues for SMEs and entrepreneurs – finance. It provided an interactive platform for discussions and solutions. We bring you the exclusive coverage.
15 DISCUSSIONSGet to know what the speakers had to say about the opportunities and challenges faced by SMEs and the entrepreneurs in the region, when it comes to finance.
30 THE UNSUNg HEROES Meet the team behind the scene, the unsung heroes who made the forum a huge success.
22 SAy CHEESEWe bring you snapshots from the forum, held at the St.Regis, Doha.
5246
42
40
Legal46 HOW TO CLOSE? Emma Higham, Senior Associate, Clyde &Co, provides an overview of the members’ voluntary winding up provisions under the QFC Insolvency Regulations (Regulations No. 5 of 2005, Insolvency Regulations).
Technology50 THINK OUTSIDE THE BUILDINg! Co-locating is stressful for a company’s staff, but even more for its IT managers. Robert Campbell, Managing Director, Ecommnet Limited, advises us on how to implement and manage secured access within this period.
Management52 WEAR THE STRATEgy HAT! Planning ahead is vital in today’s business world. Nada Al Mahmeed, Corporate Planning Officer, QDB, advises on how to plan the growth of your business.
Business advice42 ENTREPRENEURIAL MINDSET: FAIL OR SUCCEED!Salwa Atiyyah, Senior Career Guidance Manager, Silatech, tells us where is that thin line which marks a new entrepreneurial endeavour a success or a failure.
qatar.smetoolkit.org/qatar/en
In September we celebrated the first anniversary of the Arabic version of Private Sector Qatar. And we shared the celebration with 150 plus people who attended our Private Sector Forum on Business and Finance on the 25th of September. If you were unable to attend or would like a recap, turn the pages, as we have all the details – presentations, discussions, pictures, from the event in this issue.
As I mentioned during the event, our interactions with the various private sector stakeholders over this last year, made us realise that the one recurring issue, which was a cause of concern for all was – finance.
So we thought that there could be no better time to provide a platform for discussions on this issue. And we did witness some interesting discussions!
With speakers ranging from entrepreneurs, lawyers, bankers and international experts, there was no dearth of information to soak in. We have uploaded all the presentations on our Website for you to take a look. You’ll also get to see the team behind the magazine and the event, who have toiled hard to exceed everyone’s expectations.
The event also provided us with the opportunity to meet a lot of interesting people, who we hope to cover in our magazine in the coming issues.
Besides the event coverage, as always, we bring you stories of Qatar’s entrepreneurial brigade. So don’t forget to read about the Roudha Centre for Entrepreneurship for Women and Qatar SAT and get to know about their journey. Also, in this issue, you’ll get some useful tips about the importance of corporate planning.
As we step into our second year, we believe that the teething issues are behind us and we will only go from strength to strength.
Thank you so much for all your support and encouragement. We look forward to hearing from you.
Till then..
eDitorial
Marking a milestone
Aparna Shivpuri Arya, Senior Editor, Private Sector Qatar
Talk to us:E-mail: [email protected] Twitter: @PrivateSectorQA Facebook: www.facebook.com/PrivateSectorQatarLinkedIn group: Private Sector Qatar
qatar.smetoolkit.org/qatar/en
PublisherDominic De Sousa
Group COONadeem Hood
Managing DirectorRichard Judd
[email protected] +971 4 440 9126
EDITORIAL
Senior EditorAparna Shivpuri Arya
[email protected] +971 440 9133
Assistant Editor - EnglishTamara Pupic
[email protected] +971 440 9130
Contributing EditorsMike Byrne
[email protected] +971 440 9105
ADVERTISING
Commercial DirectorChris Stevenson
[email protected] +971 4 440 9138
CIRCULATION
Database and Circulation ManagerRajeesh M
[email protected] +971 4 440 9147
OPERATIONS AND DESIGN
Production ManagerJames P Tharian
[email protected] +971 4 440 9146
Head of DesignFahed Sabbagh
[email protected] +971 4 440 9148
PhotographerJay Colina
[email protected] +971 4 440 9108
DIGITAL SERVICESwww.smeadvisor.com
Digital Services ManagerTristan Troy Maagma
Web DevelopersJerus King Bation
Erik BrionesJefferson de Joya
Louie Alma
[email protected] +971 4 440 9100
Published by
1013 Centre Road, New Castle County,Wilmington, Delaware, USA
Branch OfficePO Box 13700
Dubai, UAE
Tel: +971 4 440 9100Fax: +971 4 447 2409
Printed byAl Warq Printing Press, Qatar
Distributed byDar Al Sharq Distribution
© Copyright 2012 CPIAll rights reserved
While the publishers have made every effort to ensure the accuracy of all information in this
magazine, they will not be held responsible for any errors therein.
QDB BriDgeD the gap to starting my own Business through aL Dhameen.
Do you have a promising business or new business idea? But do you also have trouble finding the funding that you need? Ask us about Al Dhameen Indirect Lending Program from QDB. We will guarantee up to 85% of your business loan*, leaving you free to focus on developing your business. Click on www.qdb.qa or visit one of our partners listed below.
* Guarantees of up to 85% are for new businesses. Exiting businesses can get guarantees of up to 75%. Terms and Conditions apply.
QDB_Al_Dhameen_Bridge_270x207mm.indd 1 24.01.12 16:29
For more information, please visit www.privatesectorqatar.com/en
Abdulaziz N. Al-Khalifa
Mr. Al-Khalifa is the Executive Director, Strategic Planning and Control at Qatar Development Bank (QDB).
Raed Al-Emadi
Mr. Al-Emadi is the Deputy CEO, Silatech.
Rashid Nasser Sraiya Al Kaabi Mr. Al Kaabi is the Chairman of the Board of Energy City Qatar Holding (ECQH).
George M. White, Ph.D.
Dr. White is Associate Teaching Professor of Entrepreneurship at Carnegie Mellon University-Qatar.
Hamad Mohammed Al-Kuwari
Hamad AL-Kuwari is the Managing Director of Qatar Science & Technology Park.
Ms. Amal Al-Mannai
Ms. Al-Mannai is the Executive Director of the Social Development Center (SDC).
Hamad Al Abdan Al-Marri
Eng. Hamad Mohamed Al Abdan is the Chief Business Operation Officer at Enterprise Qatar.
Professor Nitham M. Hindi
Professor Nitham M. Hindi, is the Dean of College of Business and Economics at the Qatar University.
Gail Gosse
Gail Gosse, is the Dean of the School of Business at College of North Atlantic-Qatar.
adviSory Board
Get your FrEE* copy of Private Sector every month!
subscribe to private sector for valuable business advice that will help develop your business. maximise your opportunities and growth through our initiatives spanning magazine, events, website and social media.
Be part of a community of forward-looking businesses. Subscribe to Private Sector today!
* business decision makers in Qatar are eligible for the complimentary subscription. international and bulk subscriptions will be charged nominally. please send the details to [email protected]. our distribution team will be in touch with you.
for more information about advertising and other partnership opportunities, please visit www.privatesectorqatar.com/enfor marketing ideas and opportunities, please contact [email protected]
full name:company: Job title:aDDress:country:city:p.o.box number:phone number:mobile phone number:fax number:e-mail:website:subscribe to: english arabic
The Qatar International Businesswomen Forum
(QIBF) has announced its return for a third
successive year in October 2012, following the
huge successes of 2010 and 2011. The event will
be held on the 15th and 16th October 2012, at the
St. Regis Hotel Doha.
In 2011, under the patronage of HH Sheikha
Moza Bint Nasser, the event attracted nearly
800 delegates from the GCC, Europe and the
Americas. Hugely successful and influential in its
scope, the decision to reconvene for a third time
in 2012 was an automatic one, with the goal of
attracting and engaging more delegates from a
larger number of countries also.
The forum, which has gained recognition
as one of the most successful events in the
region focusing on issues of Arab women in
business and economic life generally, will again
be organised by the Qatari Businesswomen
Association (QBWA) in collaboration with
Interactive Business Network.
The political upheavals taking place in the
Arab world since the beginning of 2011 will
continue to impact the course of economic and
social developments in the region for many
years to come, and one of the key questions
is whether this process of change underway
will boost the political and economic role of
women in the region. The forum will thus look
at the personal freedoms to promote greater
empowerment of the Arab women and to
help them achieve their causes. In addition, it
will assess whether the Arab businesswomen
will be able to strengthen their leadership
and executive positions in an environment of
change and uncertainty, and what, in fact, are
the new economic and business challenges
that they should expect to face in this
prevailing environment.
Aisah Al Fardan, Vice Chairwoman, QBWA,
explained, “The Qatar Businesswomen
Association, and the forum itself, were born
out of the recognition that women’s issues are
growing in importance and gaining support
in the Arab World. This third annual forum
will reinforce its reputation as one of the
leading and most relevant women’s events,
and will discuss important topics and hopefully
come up with practical solutions that can be
implemented.”
Some of the topics which will be examined
at the forum include – perspectives on the
post-revolution Arab economies, challenges
facing Arab businesswomen in this transitional
economic period, investment and asset
management strategies during conditions of
uncertainty and risk/reward scenarios for Arab
women entrepreneurs within prevailing cultural
constraints, among others. There will also be
workshops on corporate governance in Arab
companies, branding and other topics.
“In 2011 the forum has witnessed a superb
participation and the State of Qatar is dedicated to
the empowerment of women, which is represented
in the National Strategy 2011-2016. This strategy
includes various initiatives to support women in
education, professional training, employment
in the private sector and establishment of small
businesses,” explained Sheikha Al Anood Bint
Khalifah Bin Hamad Al Thani, President, Qatari
Businesswomen Association.
In 2011 the forum attracted an array of
influential delegates and VIPs among them was
HE Abdulla Bin Hamad Al-Attiyah, Deputy Prime
Minister of Qatar and the Head of Emiri Diwan, HE
Dr Ibrahim Al Ibrahim, Secretary General - General
Secretariat for Development Planning in Qatar,
Lebanese MP HE Bahia Al Hariri, Jordanian Senator
HE Suhair al Ali, Dr Sabah Abdel Rasoul Al Tamimi,
President of the Iraqi Businesswomen Association,
Reem Badran, Jordanian MP, Fatma Al Jaber, COO
of the UAE’s Al Jaber Group, German television
anchor Astrid Frohlof, and many others.
news
Third Qatar International Businesswomen Forum
10 october 2012
news
Compete with Qatar’s economy
Opportunities for all
Qatar has retained its title as the region’s
most competitive economy in the Global
Competitiveness Report 2012-2013, released
in the beginning of September 2012 by the
World Economic Forum.
In 2012 Qatar ranks 11th in the world, up
three places from 2011. Switzerland tops
the rankings for the fourth year running.
Elsewhere in the Gulf region, Saudi Arabia
also has a place in the top 20, ranking 18th.
The UAE is also up three places at 24th, but
Kuwait ranks as the least competitive country
in the GCC, at 37th in the world, down three
places on 2011.
“Qatar has maintained its position
by improvements in its macroeconomic
environment, the efficiency of its markets
for goods and services, and its institutional
framework,” officials from the Qatar
Businessmen Association (QBA) and Qatar
University have said.
However, the report points to difficulty in
obtaining finance, inflation, restrictive labour
regulations and an inadequately educated
workforce as the main barriers to doing business.
Qatar Chamber, the host of the ICC WCF 8th
World Chambers Congress, announced the
opening of the registration to attend the four-
day event that will take place in Doha from
22nd till 25th April 2013 at the Qatar National
Convention Center.
Chamber representatives and businesses in
Qatar and worldwide are encouraged to register
now at www.worldchamberscongress.com to
receive a 20-40% early bird discount.
Being held in the Middle East for the first
time and organised by the International
Chamber of Commerce (ICC) and the World
Chambers Federation (WCF), the 8th World
Chambers Congress will welcome chamber and
business leaders from more than 100 countries
to develop and strengthen partnerships,
exchange best practice, and network with
members. Chamber leaders will also be joined
by a peer from each of the world’s 48 least
developed countries, as part of the corporate
social responsibility (CSR) efforts of Qatar
Chamber.
Under the theme “Opportunities for All”,
the unique platform will feature dynamic
plenary sessions and interactive working
sessions on topics at the heart of a chamber’s
local and international agenda. These include
SMEs and the world economy, education and
unemployment, women in business, and youth
entrepreneurship.
The Congress will also feature the ICC
Business World Trade Agenda Summit, to
take place on 22nd April 2013. All delegates
are invited to attend the summit, which
aims to make recommendations on business
priorities for a 21st century agenda for world
trade.
11october 2012
news
Save the date!date Event Location17 september - 19 october gulf-european partnership forum under the patronage of he prime minister Qatar chamber
30 september - 04 october investment management forum Doha
october - December Job shadowing programme bedaya centre
1 - 3 october 3rd annual global petrochemicals technology conference Doha
2 - 3 october its and road safety forum Qatar 2012 renaissance Doha city center hotel
5 october made in italy 2012 Qatar chamber
7 - 10 october tower tech 2012 Doha exibition center
8 - 10 october hse forum in energy Doha
13 - 27 october build your business plan workshop bedaya centre
15 - 16 october cfo congress Qatar Doha
15 - 16 october 3rd Qatar international businesswomen forum st. regis hotel Doha
16 - 18 october Diyafa exhibition Doha exhibitions center
16 october Doha transport and rail exibition Doha exhibitions center
17 - 18 october 2nd annual lng technology global summit Doha
21 - 24 october ground support mena congress Doha
22 - 24 october career Development Qatar Doha
6 november energy Qatar 2012 Doha exhibitions center
6 november exporta's middle east capital markets conference Doha
11 - 13 november 5th annual bridges middle east the ritz-carlton hotel
11 - 17 november global entrepreneurship week Doha
12 - 15 november iconip2012 Doha
13 - 15 november eco-Q Doha exhibitions center
13 - 15 november world innovation summit for education (wise) Qatar chamber
14 - 17 november Q-money 2012 Doha exhibitions center
20 - 22 november 16th arabal grand hyatt Doha
25 november - 8 December united nations framework convention on climate change Doha
1 - 6 December Qatar health 2012 Doha
9 -12 December mena gas processing summit 2012 oryx rotana hotel
10 - 11 December hse in construction Qatar crowne plaza Doha-the business park Doha
ocToBEr – dEcEMBEr 2012
12 october 2012
Partnership opportunitiesPrivate Sector (al Kitaa al Khass) is an arabic and english magazine, presented and supported by Qatar Development bank (QDb) and published by cpi. it is aimed at business owners and senior executives in the private sector in Qatar. armed with practical advice, it highlights key issues for the business community.
The driving force for regional economies is the private sector – a catalyst for growth, development and job creation. with the world’s spotlight on Qatar’s development activities and the buzz being created around 2022, this sector is going to grow by leaps and bounds. that’s great news if you’re targeting the private sector, which spans across almost all industry verticals, but the problem you face is identifying the most dynamic and competitive companies amongst a sea of competitors.
a key answer for the past half decade has been cpi’s uae-based magazine SME Advisor Middle East, which has delivered valuable business information to leading smes across the region, helping them develop their businesses, putting them in touch with valued partners and fuelling growth even in a stalled global economy.
for more information about advertising and other partnership opportunities, please visit www.privatesectorqatar.com/enfor marketing ideas and opportunities, please contact [email protected]
now, with the support of QDb as our presenting partner, we have launched the same business values, tailor-made for Qatar in the form of the brand Private Sector. this will encompass magazine, events, online and several other initiatives to drive Qatari entrepreneurship and the private sector.
This is your chance!this is a market you cannot afford to miss. this is a market that you can reach in an intelligent, focused way, working with the expert team that brought you SME Advisor Middle East and has now launched Private Sector magazine in Qatar.
14 october 2012
PRIVATE SECTOR FORUM
Paving the way forward
In September 2012, the Arabic version
of our magazine celebrated its first
anniversary and, in just a few months,
the English version will also reach its first
milestone. Throughout this time we have
been listening to and writing the stories
of many Qatari entrepreneurs, SMEs and
large corporations. Some of them were kind
enough to share with us their success stories
and advise others on how to overcome
difficult periods. Others were honest to
describe the tough trials their businesses
were going through. But, all of them were
unified in appreciating the support given by
the government of Qatar for the fulfilment
of the Qatar National Vision 2030 goals.
Although each business path is different
and majority of business problems turn out to
have several solutions, our team worked hard
to present both the successes and the obstacles
hoping that each of the stories will find its way
to our readers and help them to further develop
their businesses. In this way, we tried to give our
humble contribution to the attainment of the
QNV 2030 with the aim of being recognised as a
facilitator of the private sector in Qatar.
The Private Sector Forum on Business and Finance was organised on 25th September 2012 at the St. Regis Doha in order to provide a platform for all stakeholder to dicuss a very important issue - access to and management of finance. The forum also marked the first anniversary of the magazine. It attracted an array of more than 150 prominent attendees from the government, foreign diplomatic missions, business community, academia, and the NGO sector in Qatar. We bring you the highlights from what proved to be a very important business event in Qatar.
The event was opened by Richard Judd,
Managing Director, CPI Business. In his welcome
speech, Richard took us back in time and said,
“Private Sector Qatar is now officially one year
old. A year ago, I was looking at the first issue
just before it went to press. It has evolved
quickly into a leading magazine in Qatar
that offers business advice and, with these
events, we continue to grow. The objective of
today’s event is to help business owners and
aspiring entrepreneurs to understand business
and finance better and, hopefully, help your
businesses to flourish in a competitive local and
global market.”
In line with the experience gained throughout
last year, we decided to focus on SMEs since
it is them and the entrepreneurs that fuel the
innovation and growth within the private sector.
For that reason, the agenda followed a step by
step approach to the topic of financing in order
to highlight all the important issues for SMEs
and entrepreneurs by providing an interactive
platform for discussions and solutions.
Regarding this, Aparna Shivpuri Arya,
Senior Editor, Private Sector Qatar, pointed
out, “When we decided to organise this
forum, we were debating on what our focus
would be. And then we realised that during
our discussions and meetings with a number of
companies, startups and entrepreneurs in Qatar
over the last one year, the one recurring issue
that was a cause of concern to everyone was
– access to and management of finance. So,
we decided that this is a good time to put forth
a platform for discussion on this important
issue and bring together all the stakeholders.
The forum will highlight step by step the
process related to accessing finance and then
managing it.”
The six sessions invoked much participation
from the audience. Distinguished international
and local subject matter experts gave their
thoughts and tips on opportunities and
challenges regarding the financing of SMEs
and entrepreneurs. Attendee reactions were
very positive and constructive discussions within
small groups continued even during the lunch
organised upon official closure of the event.
Tamara Pupic, Assistant Editor, Private Sector
Qatar, brings you synopsis of the discussions.
14 OCTOBER 2012
PRIVATE SECTOR FORUM
SMEs lead the growth
William James Gohary is
the Regional Manager
of Financial Market & PE
Funds within the International Finance
Corporation (IFC) and is responsible for
leading IFC’s financial markets activities
in MENA. Gohary has over 20 years of
experience in acquiring, integrating and
growing banks and non-bank financial
institutions. Prior to joining the IFC in
2008, he worked at the GE Capital where
he held a number of senior leadership
positions. He last served as the Vice
President Finance for the consumer
finance business, based in Stamford,
Connecticut.
James started the presentation by giving us
an overview of the global economic scenario.
According to him, growth expectations in
developed countries for 2013 are finally
being adjusted downwards as has been
anticipated. Contrary to the previous
forecasts which expected a pick-up in 2013,
updated consensus figures have diminished
growth expectations for all regions. Growth
momentum in the US economy is diminishing.
In Europe only a few countries are doing well
and they cannot be considered to be drivers
of the economy. The same applies for some
emerging economies in Asia.
With an attempt to generate more understanding around the
topic of financing of SMEs and entrepreneurs, the flow of our
topics followed a step by step approach. Thus, we began by
checking why SMEs and entrepreneurs matter to the economy
and how much support they need from it. William James
Gohary, Regional Manager, IFC, assured the audience that their
importance for the economy is bigger than the help they seek for.
Within this short overview of the world’s
economy, James posed a question where the
growth was in today’s world? He went on to
explain that in such a situation the growth and
job creation will have to follow bottom-up
approach and to start at home! That makes
the best moment to check what the role of
SMEs should be for the GDP growth and
employment as James added, “We cannot
rely on the global economy to help our local
economy anymore.”
Statistics show that formal SMEs contribute
up to 39% of GDP and up to 55% of
employment in developing economies while
the ratios are even higher when taking the
informal SMEs into account. Talking specifically
about characteristic of SMEs in the GCC region,
James pointed out, “GCC region has a relatively
smaller portion of the informal sector than in the
other markets. That is one characteristic of SMEs
as they typically operate outside the formal
sector. But, in most of the GCC countries, the
largest number of registered companies is
actually SMEs.” He further provided an example
that in Qatar the share of SMEs in the registered
businesses is at high 75%. However, these
SMEs contribute less than 20% of employment
in Qatar which is a very small portion when
compared with other markets, like 40% in Saudi
and 43% in Oman.
Focusing on Qatar, he expressed a concern
that the banks’ lending proportion to SMEs is
low across the region with Qatar ranked at the
very bottom (0.5% when compared to GCC
average of 2%) and stated, “Financing of the
banks is going to large corporations since the
banks are afraid of the lack of transparency
among SMEs. So, there is obviously a big
gap there. One of the reasons why banks
don’t want to lend to SMEs is that they don’t
find it profitable. Sometimes it’s the banks’
fault – they don’t know how to lend to SMEs!
It requires entirely different methodology
to lend to SMEs when compared to large
corporations.”
In conclusion, he recommended some
important steps in order to develop an
enabling environment for promotion of the
growth within the SME sector. Firstly, it relates
to creation of a proper regulatory framework
which should include simplifying registration
processes, creating a registry of movable
inventory and building up information systems.
Secondly, awareness of the importance
of alternative options such as guarantee
programmes and venture capital funds, and
of private equity funds for growing businesses
should be raised. Lastly, James highlighted that
the banks need to understand that lending to
the SMEs can be profitable for them.
15OCTOBER 2012
15october 2012
PRIVATE SECTOR FORUM
Paving the way forward
In September 2012, the Arabic version
of our magazine celebrated its first
anniversary and, in just a few months,
the English version will also reach its first
milestone. Throughout this time we have
been listening to and writing the stories
of many Qatari entrepreneurs, SMEs and
large corporations. Some of them were kind
enough to share with us their success stories
and advise others on how to overcome
difficult periods. Others were honest to
describe the tough trials their businesses
were going through. But, all of them were
unified in appreciating the support given by
the government of Qatar for the fulfilment
of the Qatar National Vision 2030 goals.
Although each business path is different
and majority of business problems turn out to
have several solutions, our team worked hard
to present both the successes and the obstacles
hoping that each of the stories will find its way
to our readers and help them to further develop
their businesses. In this way, we tried to give our
humble contribution to the attainment of the
QNV 2030 with the aim of being recognised as a
facilitator of the private sector in Qatar.
The Private Sector Forum on Business and Finance was organised on 25th September 2012 at the St. Regis Doha in order to provide a platform for all stakeholder to dicuss a very important issue - access to and management of finance. The forum also marked the first anniversary of the magazine. It attracted an array of more than 150 prominent attendees from the government, foreign diplomatic missions, business community, academia, and the NGO sector in Qatar. We bring you the highlights from what proved to be a very important business event in Qatar.
The event was opened by Richard Judd,
Managing Director, CPI Business. In his welcome
speech, Richard took us back in time and said,
“Private Sector Qatar is now officially one year
old. A year ago, I was looking at the first issue
just before it went to press. It has evolved
quickly into a leading magazine in Qatar
that offers business advice and, with these
events, we continue to grow. The objective of
today’s event is to help business owners and
aspiring entrepreneurs to understand business
and finance better and, hopefully, help your
businesses to flourish in a competitive local and
global market.”
In line with the experience gained throughout
last year, we decided to focus on SMEs since
it is them and the entrepreneurs that fuel the
innovation and growth within the private sector.
For that reason, the agenda followed a step by
step approach to the topic of financing in order
to highlight all the important issues for SMEs
and entrepreneurs by providing an interactive
platform for discussions and solutions.
Regarding this, Aparna Shivpuri Arya,
Senior Editor, Private Sector Qatar, pointed
out, “When we decided to organise this
forum, we were debating on what our focus
would be. And then we realised that during
our discussions and meetings with a number of
companies, startups and entrepreneurs in Qatar
over the last one year, the one recurring issue
that was a cause of concern to everyone was
– access to and management of finance. So,
we decided that this is a good time to put forth
a platform for discussion on this important
issue and bring together all the stakeholders.
The forum will highlight step by step the
process related to accessing finance and then
managing it.”
The six sessions invoked much participation
from the audience. Distinguished international
and local subject matter experts gave their
thoughts and tips on opportunities and
challenges regarding the financing of SMEs
and entrepreneurs. Attendee reactions were
very positive and constructive discussions within
small groups continued even during the lunch
organised upon official closure of the event.
Tamara Pupic, Assistant Editor, Private Sector
Qatar, brings you synopsis of the discussions.
14 OCTOBER 2012
PRIVATE SECTOR FORUM
SMEs lead the growth
William James Gohary is
the Regional Manager
of Financial Market & PE
Funds within the International Finance
Corporation (IFC) and is responsible for
leading IFC’s financial markets activities
in MENA. Gohary has over 20 years of
experience in acquiring, integrating and
growing banks and non-bank financial
institutions. Prior to joining the IFC in
2008, he worked at the GE Capital where
he held a number of senior leadership
positions. He last served as the Vice
President Finance for the consumer
finance business, based in Stamford,
Connecticut.
James started the presentation by giving us
an overview of the global economic scenario.
According to him, growth expectations in
developed countries for 2013 are finally
being adjusted downwards as has been
anticipated. Contrary to the previous
forecasts which expected a pick-up in 2013,
updated consensus figures have diminished
growth expectations for all regions. Growth
momentum in the US economy is diminishing.
In Europe only a few countries are doing well
and they cannot be considered to be drivers
of the economy. The same applies for some
emerging economies in Asia.
With an attempt to generate more understanding around the
topic of financing of SMEs and entrepreneurs, the flow of our
topics followed a step by step approach. Thus, we began by
checking why SMEs and entrepreneurs matter to the economy
and how much support they need from it. William James
Gohary, Regional Manager, IFC, assured the audience that their
importance for the economy is bigger than the help they seek for.
Within this short overview of the world’s
economy, James posed a question where the
growth was in today’s world? He went on to
explain that in such a situation the growth and
job creation will have to follow bottom-up
approach and to start at home! That makes
the best moment to check what the role of
SMEs should be for the GDP growth and
employment as James added, “We cannot
rely on the global economy to help our local
economy anymore.”
Statistics show that formal SMEs contribute
up to 39% of GDP and up to 55% of
employment in developing economies while
the ratios are even higher when taking the
informal SMEs into account. Talking specifically
about characteristic of SMEs in the GCC region,
James pointed out, “GCC region has a relatively
smaller portion of the informal sector than in the
other markets. That is one characteristic of SMEs
as they typically operate outside the formal
sector. But, in most of the GCC countries, the
largest number of registered companies is
actually SMEs.” He further provided an example
that in Qatar the share of SMEs in the registered
businesses is at high 75%. However, these
SMEs contribute less than 20% of employment
in Qatar which is a very small portion when
compared with other markets, like 40% in Saudi
and 43% in Oman.
Focusing on Qatar, he expressed a concern
that the banks’ lending proportion to SMEs is
low across the region with Qatar ranked at the
very bottom (0.5% when compared to GCC
average of 2%) and stated, “Financing of the
banks is going to large corporations since the
banks are afraid of the lack of transparency
among SMEs. So, there is obviously a big
gap there. One of the reasons why banks
don’t want to lend to SMEs is that they don’t
find it profitable. Sometimes it’s the banks’
fault – they don’t know how to lend to SMEs!
It requires entirely different methodology
to lend to SMEs when compared to large
corporations.”
In conclusion, he recommended some
important steps in order to develop an
enabling environment for promotion of the
growth within the SME sector. Firstly, it relates
to creation of a proper regulatory framework
which should include simplifying registration
processes, creating a registry of movable
inventory and building up information systems.
Secondly, awareness of the importance
of alternative options such as guarantee
programmes and venture capital funds, and
of private equity funds for growing businesses
should be raised. Lastly, James highlighted that
the banks need to understand that lending to
the SMEs can be profitable for them.
15OCTOBER 2012
16 october 2012
PRIVATE SECTOR FORUM
Where is the challenge?
Shams Hasan is a Middle-East based
technology leader and entrepreneur
with global experience. Currently,
he is the Board Member & Co-founder
of the CarSemsar.com serving in an
advisory capacity as the gadgets,
technical solutions, and strategy guru
for the team. He is also the Director
of IT at Carnegie Mellon University.
Shams is also engaged as an advisor to
many international businesses, inside
and outside the region, on business
strategy, ICT strategy, technical
infrastructure and operations and
Middle East business development.
The statistics, according to him, represent
the brighter side of doing business in Qatar and
is relevant in order to better understand what
are the challenges, “The top and down are
definitely engaged – the youth is inspired by
the vision of the leadership. So, the challenge is
somewhere in the middle.”
According to the “Global Competitiveness
Report 2012-2013” by the World Economic
Forum, Qatar is evaluated as the most
competitive economy in the region which
constantly improves its provision of services
At the beginning of what proved to be an entertaining and
informative discussion, Shams Hasan, Board Member & Co-founder,
CarSemsar.com, presented statistics which proves that entrepreneurial
spirit is present among 33% of the Qatari youth. He also added that
the leadership and public sector in Qatar are really engaged in creating
and supporting business opportunities. At the end of the session, he
discussed with the audience where the challenge lies, if the wise and
the young already share the same ideas.
to help businesses boost their economic
performance. However, Shams was quick to
point out that the results of the World Bank
Doing Business Report states that the ease of
doing business in Qatar is not that high since
Qatar obtained only 36 out of a maximum
183 points, behind Bahrain (38), Oman (49)
and Kuwait (67). Going further on this, Shams
explained that the bigger problem comes up
when these figures are broken down to a
subject that is important for startups and SMEs
– starting a business. Coming to this point
Shams said, “We have created an environment
which is very healthy to do business, but in
which is also extremely difficult to start a
business. That is the problem.”
Shams made an interesting approach to the
topic regarding ease of starting a business by
analysing whether it really could be done out
of the garage, “The nature of the business
today is that it is very dispersed – it’s mostly
conducted online, outsourced to a great
extent, and we don’t need an office anymore
in order to start a business. But, in Qatar for
starting a business you need QR 200 000 and a
real estate property. So, we can’t do it from the
garage. With this I want to say that although
we have all these programmes, like the ones
offered by QDB or EQ, we need to build better
awareness on what entrepreneurship really
is. For me, it is filling a gap, a niche, in an
innovative way.”
With an aim to address need for change in
people’s mindset regarding entrepreneurship,
Shams explained that Qatar, which is
developed enough to be focused on niche
elements, is in the top among the GCC
countries in attracting particular talents. But,
the challenge again is in raising the awareness
among the youth that the private sector is
more interesting than the public sector. On
this Shams shared his personal experience in
recruiting local talents, “For growing a business
you need talented people. I want to employ
local people. But, how to do that when local
talent is stirring their careers towards the public
sector?”
He concluded by putting to rest the belief
that all the responsibility is on the government,
“We need to build a different culture which
would accept failure as a part of the learning
process. In addition, we need to avoid starting
a company in our spare time since it will not
turn out to be a success story. Lastly, people
need to aspire to be more innovative.”
16 OCTOBER 2012
PRIVATE SECTOR FORUM
Where to start?
Dr. Salvatore Zecchini is the
Chairman of the OECD
Working Group on SMEs and
Entrepreneurship. He has held various
prestigious positions within international
organisations such as Executive Director
of IMF (1984-1989), Deputy Secretary
General of the OECD, Director of the
OECD Centre for Cooperation with
Economies in Transition, and many
others. In addition to his engagement as
a consultant on SMEs, entrepreneurship
and finance in several economic sectors
and foreign countries, since 1997, he
is also professor of the international
economic policy at the University of Rome
“Tor Vergata”.
Dr. Zecchini started his presentation by
highlighting that the smaller and more
innovative the enterprise is, the harder it is
for the entrepreneur to find the necessary
financing. In the MENA region, SMEs receive a
lower share of the total lending than in other
areas, due to the lack of transparency on
SMEs conditions, poor protection of lenders’
rights and higher SME risk perception,
together with the lack of reliable collateral.
Dr. Zecchini presented that the actual SME
Entrepreneurship is the result of skills and experience which can
be built upon. This holds even more true for the entrepreneurs
and SMEs in the MENA region. For that reason, make sure you
implement the advice offered by our distinguished international
economic expert – Dr. Salvatore Zecchini, Chairman, OECD
Working Group on SMEs and Entrepreneurship.
lending in the GCC region is much lower than
expected with the average of 2.02% and 33
banks with the SME lending programmes.
Within the region, Morocco and Lebanon
are the most active in SME lending, with
23.79% and 16.14% respectivelly, while
Qatar (0.49%), Bahrain (1.14%) and Saudi
Arabia (1.70%) are surprisingly at the bottom
of the list.
Within the region, among the selection
criteria used for targeting SMEs, the
banks value the most existence of SME’s
clients (76%), growth prospects of the
specific SME sector (73%) while the export
orientation is the least-valued criteria with
only 16%. He went on to explain that the
GCC banks require higher collateral (78%)
from SMEs than from large corporations
when compared to the non-GCC banks due
to their assumed lack of stability (51%),
less competent management (53%) and
difficiluties in their evalutaion (64%). For
that reason, statistics show that the GCC
SMEs mostly rely on financing from family
and friends (255%) and internal funds
(32%), and underutilise other financing
sources like trade credit (-50%) or local
commercial banks’ loans (-51%).
Talking specifically about conditions for
doing business in the region, Dr. Zecchini
admitted that access to financing and
restrictive labour regulations are the most
problematic factors. In order to ensure that
the audience understood, he listed the main
SMEs’ weaknesses – the lack of business track
record, poor management capabilities, and
information assymetry vis-a-vis the lenders
because of which they are marked with higher
financing risk.
SMEs would greatly benefit by taking Dr.
Zecchini’s advice on how best to overcome
these weaknesses. Firstly, invest time and
skills in analysing potential market demand
and prepare a thorough business plan with
a horizon of three to six years and a capital
budgeting plan. Secondly, try to enhance
credit worthiness by participating in a supply
chain, an innovation chain and/or mutual
credit guarantee schemes. This approach
should ensure fulfillment of the banks’
main requirements from SMEs within the
loan application, such as existence of the
proper business plan, cash flow, equity base,
management capabilities, and customer
base, in addition to favourable market trends,
financial guarantees or collaterals.
17OCTOBER 2012
17october 2012
PRIVATE SECTOR FORUM
Where is the challenge?
Shams Hasan is a Middle-East based
technology leader and entrepreneur
with global experience. Currently,
he is the Board Member & Co-founder
of the CarSemsar.com serving in an
advisory capacity as the gadgets,
technical solutions, and strategy guru
for the team. He is also the Director
of IT at Carnegie Mellon University.
Shams is also engaged as an advisor to
many international businesses, inside
and outside the region, on business
strategy, ICT strategy, technical
infrastructure and operations and
Middle East business development.
The statistics, according to him, represent
the brighter side of doing business in Qatar and
is relevant in order to better understand what
are the challenges, “The top and down are
definitely engaged – the youth is inspired by
the vision of the leadership. So, the challenge is
somewhere in the middle.”
According to the “Global Competitiveness
Report 2012-2013” by the World Economic
Forum, Qatar is evaluated as the most
competitive economy in the region which
constantly improves its provision of services
At the beginning of what proved to be an entertaining and
informative discussion, Shams Hasan, Board Member & Co-founder,
CarSemsar.com, presented statistics which proves that entrepreneurial
spirit is present among 33% of the Qatari youth. He also added that
the leadership and public sector in Qatar are really engaged in creating
and supporting business opportunities. At the end of the session, he
discussed with the audience where the challenge lies, if the wise and
the young already share the same ideas.
to help businesses boost their economic
performance. However, Shams was quick to
point out that the results of the World Bank
Doing Business Report states that the ease of
doing business in Qatar is not that high since
Qatar obtained only 36 out of a maximum
183 points, behind Bahrain (38), Oman (49)
and Kuwait (67). Going further on this, Shams
explained that the bigger problem comes up
when these figures are broken down to a
subject that is important for startups and SMEs
– starting a business. Coming to this point
Shams said, “We have created an environment
which is very healthy to do business, but in
which is also extremely difficult to start a
business. That is the problem.”
Shams made an interesting approach to the
topic regarding ease of starting a business by
analysing whether it really could be done out
of the garage, “The nature of the business
today is that it is very dispersed – it’s mostly
conducted online, outsourced to a great
extent, and we don’t need an office anymore
in order to start a business. But, in Qatar for
starting a business you need QR 200 000 and a
real estate property. So, we can’t do it from the
garage. With this I want to say that although
we have all these programmes, like the ones
offered by QDB or EQ, we need to build better
awareness on what entrepreneurship really
is. For me, it is filling a gap, a niche, in an
innovative way.”
With an aim to address need for change in
people’s mindset regarding entrepreneurship,
Shams explained that Qatar, which is
developed enough to be focused on niche
elements, is in the top among the GCC
countries in attracting particular talents. But,
the challenge again is in raising the awareness
among the youth that the private sector is
more interesting than the public sector. On
this Shams shared his personal experience in
recruiting local talents, “For growing a business
you need talented people. I want to employ
local people. But, how to do that when local
talent is stirring their careers towards the public
sector?”
He concluded by putting to rest the belief
that all the responsibility is on the government,
“We need to build a different culture which
would accept failure as a part of the learning
process. In addition, we need to avoid starting
a company in our spare time since it will not
turn out to be a success story. Lastly, people
need to aspire to be more innovative.”
16 OCTOBER 2012
PRIVATE SECTOR FORUM
Where to start?
Dr. Salvatore Zecchini is the
Chairman of the OECD
Working Group on SMEs and
Entrepreneurship. He has held various
prestigious positions within international
organisations such as Executive Director
of IMF (1984-1989), Deputy Secretary
General of the OECD, Director of the
OECD Centre for Cooperation with
Economies in Transition, and many
others. In addition to his engagement as
a consultant on SMEs, entrepreneurship
and finance in several economic sectors
and foreign countries, since 1997, he
is also professor of the international
economic policy at the University of Rome
“Tor Vergata”.
Dr. Zecchini started his presentation by
highlighting that the smaller and more
innovative the enterprise is, the harder it is
for the entrepreneur to find the necessary
financing. In the MENA region, SMEs receive a
lower share of the total lending than in other
areas, due to the lack of transparency on
SMEs conditions, poor protection of lenders’
rights and higher SME risk perception,
together with the lack of reliable collateral.
Dr. Zecchini presented that the actual SME
Entrepreneurship is the result of skills and experience which can
be built upon. This holds even more true for the entrepreneurs
and SMEs in the MENA region. For that reason, make sure you
implement the advice offered by our distinguished international
economic expert – Dr. Salvatore Zecchini, Chairman, OECD
Working Group on SMEs and Entrepreneurship.
lending in the GCC region is much lower than
expected with the average of 2.02% and 33
banks with the SME lending programmes.
Within the region, Morocco and Lebanon
are the most active in SME lending, with
23.79% and 16.14% respectivelly, while
Qatar (0.49%), Bahrain (1.14%) and Saudi
Arabia (1.70%) are surprisingly at the bottom
of the list.
Within the region, among the selection
criteria used for targeting SMEs, the
banks value the most existence of SME’s
clients (76%), growth prospects of the
specific SME sector (73%) while the export
orientation is the least-valued criteria with
only 16%. He went on to explain that the
GCC banks require higher collateral (78%)
from SMEs than from large corporations
when compared to the non-GCC banks due
to their assumed lack of stability (51%),
less competent management (53%) and
difficiluties in their evalutaion (64%). For
that reason, statistics show that the GCC
SMEs mostly rely on financing from family
and friends (255%) and internal funds
(32%), and underutilise other financing
sources like trade credit (-50%) or local
commercial banks’ loans (-51%).
Talking specifically about conditions for
doing business in the region, Dr. Zecchini
admitted that access to financing and
restrictive labour regulations are the most
problematic factors. In order to ensure that
the audience understood, he listed the main
SMEs’ weaknesses – the lack of business track
record, poor management capabilities, and
information assymetry vis-a-vis the lenders
because of which they are marked with higher
financing risk.
SMEs would greatly benefit by taking Dr.
Zecchini’s advice on how best to overcome
these weaknesses. Firstly, invest time and
skills in analysing potential market demand
and prepare a thorough business plan with
a horizon of three to six years and a capital
budgeting plan. Secondly, try to enhance
credit worthiness by participating in a supply
chain, an innovation chain and/or mutual
credit guarantee schemes. This approach
should ensure fulfillment of the banks’
main requirements from SMEs within the
loan application, such as existence of the
proper business plan, cash flow, equity base,
management capabilities, and customer
base, in addition to favourable market trends,
financial guarantees or collaterals.
17OCTOBER 2012
18 october 2012
For more than a century, Carnegie Mellon University has been inspiring innovations that change the world. Consistently top ranked, Carnegie Mellon has more than 11,000 students, 90,000 alumni and 5,000 faculty and staff globally.
In 2004, Qatar Foundation invited Carnegie Mellon to join Education City, a groundbreaking center for scholarship and research. Students from 39 different countries enroll at our world-class facilities in Education City.
Carnegie Mellon Qatar offers undergraduate programs in biological sciences, business administration, computational biology, computer science and information systems. Carnegie Mellon is firmly committed to Qatar’s National Vision 2030 by developing people, society, the economy and the environment.
Learn more at www.qatar.cmu.edu
Excellence. At Carnegie Mellon.PRIVATE SECTOR FORUM
Sustainability as a business model
Dr. R. Seetharaman is the Group
CEO of Doha Bank Group,
Chairman of Doha Brokerage and
Financial Services Limited and the CEO
of Doha Bank Assurance Company. He
is a chartered accountant and also holds
certificates in IT systems and corporate
management. Prior to joining Doha Bank
in 2002, Dr. Seetharaman held senior
management positions in three banks in
Oman. He started his professional career at
PriceWaterhouseCoopers before moving to
the banking sector.
“We are living in an interconnected world. To
ensure the success of your business operations
you need to understand not only the economics
of your local market, but also the regional and
overall global economic conditions,” stated
Dr. Seetharaman.
With these introductory words, Dr. Seetharaman
drew attention of the attendees to the state of
play of today’s business world and added, “Look
at the challenges happening in the world today.
Political, social and economic stability are integral
in real terms and countries are setting disciplines
In order to advance professionalism, local businessmen need
to learn how to gain sustainability and to develop the ability to
take calculated risks. Dr. R. Seetharaman, Group CEO, Doha Bank
Group, shared with the attendees many useful insights on how to
upgrade local business standards with the latest benchmarks of
global businesses.
for trading opportunities of SMEs. That is the big
change we are witnessing in the world today –
focus is not on the large corporations anymore,
but on SMEs.”
In the period after financial crisis, the
liquidity, or lack of it, is affecting the supply
chain. Therefore, in order to follow the pace,
business owners need to think long-term and
plan strategically. Dr. Seetharaman advised that
a successful businessman needs to prepare a
business plan that is aligned with these global
economic dynamics and to adopt sustainability as
a credible and viable business model.
Shifting the focus of the discussion on Qatar,
Dr. Seetharaman pointed out that the goal of
sustainability is already integrated in the Qatar
National Vision 2030 and that the business
community in Qatar has the responsibility to
execute it.
Since Qatar has a stable and functional
financial market and many plans and projects to
be developed, the question Dr. Seetharaman put
in front of the audience was how to exploit all
these opportunities in order to convert a business
model in a substantive journey? He said, “If you
start with a short-term objective, you will fail for
sure. But, if you have a medium- or long-term
vision and run with a discipline, you can seize
more opportunities in Qatar than anywhere else
in the world at this moment.”
The businessmen need to ask themselves how
they can recognise the right opportunity and
cash it. To achieve this, Dr. Seetharaman advised
them to prove their sustainability. Furthermore,
he added that proper understanding of what
sustainability is and how to ensure it is crucial for
the development of a successful business. Doha
bank considers that the sustainability of their
client’s business exists if the business is structured
in a disciplined form and substance. In order to
demonstrate the success of this approach, Dr.
Seetharaman provided an example of one of the
bank’s clients. By being disciplined, an optician,
who started his business with QR 700 000 and
six outlets, has achieved sustainability of his
business which grew to 23 outlets and reached
annual turnover of QR 23 millions. In the closing
words, he explained, “We educate and discipline
our clients to understand the dynamics of proper
business making.”
18 OCTOBER 2012
For more than a century, Carnegie Mellon University has been inspiring innovations that change the world. Consistently top ranked, Carnegie Mellon has more than 11,000 students, 90,000 alumni and 5,000 faculty and staff globally.
In 2004, Qatar Foundation invited Carnegie Mellon to join Education City, a groundbreaking center for scholarship and research. Students from 39 different countries enroll at our world-class facilities in Education City.
Carnegie Mellon Qatar offers undergraduate programs in biological sciences, business administration, computational biology, computer science and information systems. Carnegie Mellon is firmly committed to Qatar’s National Vision 2030 by developing people, society, the economy and the environment.
Learn more at www.qatar.cmu.edu
Excellence. At Carnegie Mellon.
19october 2012
For more than a century, Carnegie Mellon University has been inspiring innovations that change the world. Consistently top ranked, Carnegie Mellon has more than 11,000 students, 90,000 alumni and 5,000 faculty and staff globally.
In 2004, Qatar Foundation invited Carnegie Mellon to join Education City, a groundbreaking center for scholarship and research. Students from 39 different countries enroll at our world-class facilities in Education City.
Carnegie Mellon Qatar offers undergraduate programs in biological sciences, business administration, computational biology, computer science and information systems. Carnegie Mellon is firmly committed to Qatar’s National Vision 2030 by developing people, society, the economy and the environment.
Learn more at www.qatar.cmu.edu
Excellence. At Carnegie Mellon.PRIVATE SECTOR FORUM
Sustainability as a business model
Dr. R. Seetharaman is the Group
CEO of Doha Bank Group,
Chairman of Doha Brokerage and
Financial Services Limited and the CEO
of Doha Bank Assurance Company. He
is a chartered accountant and also holds
certificates in IT systems and corporate
management. Prior to joining Doha Bank
in 2002, Dr. Seetharaman held senior
management positions in three banks in
Oman. He started his professional career at
PriceWaterhouseCoopers before moving to
the banking sector.
“We are living in an interconnected world. To
ensure the success of your business operations
you need to understand not only the economics
of your local market, but also the regional and
overall global economic conditions,” stated
Dr. Seetharaman.
With these introductory words, Dr. Seetharaman
drew attention of the attendees to the state of
play of today’s business world and added, “Look
at the challenges happening in the world today.
Political, social and economic stability are integral
in real terms and countries are setting disciplines
In order to advance professionalism, local businessmen need
to learn how to gain sustainability and to develop the ability to
take calculated risks. Dr. R. Seetharaman, Group CEO, Doha Bank
Group, shared with the attendees many useful insights on how to
upgrade local business standards with the latest benchmarks of
global businesses.
for trading opportunities of SMEs. That is the big
change we are witnessing in the world today –
focus is not on the large corporations anymore,
but on SMEs.”
In the period after financial crisis, the
liquidity, or lack of it, is affecting the supply
chain. Therefore, in order to follow the pace,
business owners need to think long-term and
plan strategically. Dr. Seetharaman advised that
a successful businessman needs to prepare a
business plan that is aligned with these global
economic dynamics and to adopt sustainability as
a credible and viable business model.
Shifting the focus of the discussion on Qatar,
Dr. Seetharaman pointed out that the goal of
sustainability is already integrated in the Qatar
National Vision 2030 and that the business
community in Qatar has the responsibility to
execute it.
Since Qatar has a stable and functional
financial market and many plans and projects to
be developed, the question Dr. Seetharaman put
in front of the audience was how to exploit all
these opportunities in order to convert a business
model in a substantive journey? He said, “If you
start with a short-term objective, you will fail for
sure. But, if you have a medium- or long-term
vision and run with a discipline, you can seize
more opportunities in Qatar than anywhere else
in the world at this moment.”
The businessmen need to ask themselves how
they can recognise the right opportunity and
cash it. To achieve this, Dr. Seetharaman advised
them to prove their sustainability. Furthermore,
he added that proper understanding of what
sustainability is and how to ensure it is crucial for
the development of a successful business. Doha
bank considers that the sustainability of their
client’s business exists if the business is structured
in a disciplined form and substance. In order to
demonstrate the success of this approach, Dr.
Seetharaman provided an example of one of the
bank’s clients. By being disciplined, an optician,
who started his business with QR 700 000 and
six outlets, has achieved sustainability of his
business which grew to 23 outlets and reached
annual turnover of QR 23 millions. In the closing
words, he explained, “We educate and discipline
our clients to understand the dynamics of proper
business making.”
18 OCTOBER 2012
For more than a century, Carnegie Mellon University has been inspiring innovations that change the world. Consistently top ranked, Carnegie Mellon has more than 11,000 students, 90,000 alumni and 5,000 faculty and staff globally.
In 2004, Qatar Foundation invited Carnegie Mellon to join Education City, a groundbreaking center for scholarship and research. Students from 39 different countries enroll at our world-class facilities in Education City.
Carnegie Mellon Qatar offers undergraduate programs in biological sciences, business administration, computational biology, computer science and information systems. Carnegie Mellon is firmly committed to Qatar’s National Vision 2030 by developing people, society, the economy and the environment.
Learn more at www.qatar.cmu.edu
Excellence. At Carnegie Mellon.
20 october 2012
PRIVATE SECTOR FORUM
A good legal advice
Mohammed Khodeir is the
Partner and Head of Al Tamimi
& Company’s Qatar office
with a diversified practice in advising
and representing corporate, institutional
and government GCC and international
clients on different areas of law. He has
been extensively involved in major M&A
and IPO deals in the UAE, which are
currently his principal areas of practice
along with corporate governance and
family businesses. Mohamed has been
consecutively selected in the Asia Law
Leading Lawyers Survey (in 2008, 2009,
and 2010) as one of the leading lawyers
in the area of general corporate practice.
What businesses in Qatar need to know
from a legal point of view in order to properly
structure their operations? What types of
legal establishments are envisaged by its
legal system? What kinds of documents are
needed within the life-cycle of a business?
How to secure enforcement of payments?
These are all the questions Mohammed
addressed during his session in order to advise
participants on the easiest way to comply with
business requirements of Qatar’s legal system.
Whatever kind of business you are in, familiarity with the legal
system is crucial for its development. Closer to the end of the
forum’s learning curve, especially designed for SMEs, Mohammed
Khodeir, Partner and Head, Al Tamimi & Company’s Qatar office,
gave valuable advice on the legal system in Qatar.
Qatar is a civil code system, but it has
also undertaken a novel step in applying a
common law based regime in the financial
sector – the Qatar Financial Centre (QFC). The
QFC allows certain transactions and activities
relating to financial sector to be regulated
on a precedent basis. This is important to
distinguish since in many instances different
kind of documents will be required depending
on the regime in place.
Mohammed then turned to explain in more
details available options for establishing a
legal entity which include contracting, setting
up a limited liability corporation (LLC) or a
branch. The LLC is the most common type
for establishment of an SME and it includes
signing of shareholders’ agreement and quite
extensive set of application documents. In both
cases, Mohammed highlighted the importance
of structuring these documents with a
long-term business perspective in mind, “A
company should be considered as a life-time
story since it is important to understand what
kind of documents will be needed within its
life-cycle. In terms of compliance, it all helps an
SME to secure its current and future position –
as a setup or as a growing business.”
Speaking about the aspect of
enforceability, Mohammed gave insightful
tips on how to avoid a key default for the
provider of goods or services –
non-payment. It is crucial that all contracts
and other business related documents
envisage mechanism for enforcement
which will pressure other party in the event
of a default. He further advised business
owners to constantly check whether all
relevant documents are signed, especially
when in some later stage they decide
to expand the scope of their services.
Therefore, make sure that each business
expansion is covered by legal documents.
Closely connected to the enforceability
is the issue of the courts’ jurisdiction. Local
courts are organised through the Court of
First Instance, Court of Appeal and Court of
Cassation, while the QFC has established a
new regime. With this Mohammed wrapped
up his session, “In choosing the legal regime
which will be applied in case of a dispute,
make sure you know your options and are
secured in terms of enforceability. Believe me,
when I say that you don’t want to receive a
judgment you cannot enforce.”
20 OCTOBER 2012
PRIVATE SECTOR FORUM
Partners for growth
Jawaher Humaied Al-Naimi is the Al
Dhameen Programme Manager at QDB.
She has a ten years’ long experience
in the retail banking and customer service
sector. From 2003 she has held some of
the supervisory and managerial positions
in the Commercial Bank of Qatar and
the International Bank of Qatar. In 2011,
she joined QDB in order to enlarge her
experience in corporate banking.
Faisal Khalifa Al Muraikhi is the Senior
Relationship Manager, Business Finance
Department at QDB, with eight years’ of
experience in the banking sector. Before joining
QDB in 2011, he worked in the National Bank of
Umm Al Qaiwain, Abu Dhabi Br, and the Qatar
Islamic Bank.
Established in 1997, Qatar Industrial
Development Bank was fully funded by the State
of Qatar to shift the focus from the hydrocarbon
industry by creating a robust and diversified
private sector that would stimulate economic
growth. From 2007, when it was renamed to
Qatar Development Bank (QDB), the bank was
constantly increasing the portfolio of its services.
You are now ready for financing! But, which option is the best
for your business? Jawaher Al-Naimi, Programme Manager, Al
Dhameen, and Faisal Khalifa Al Muraikhi, Senior Relationship
Manager, Business Finance Department, QDB, presented the most
sought after financing options in Qatar – programmes of the
Qatar Development Bank (QDB).
Faisal spoke to the attendees about the
range of services offered by the bank, stating
that QDB provides financial aid to startups
and existing companies by offering highly
competitive interest rates and terms that include
lengthy repayment periods. The loans, facilities
and guarantees are intended mainly to meet
the costs of key production equipment, import
of raw materials, innovation and invention,
selected tangible fixed assets and similar. In
addition, he explained that the bank has also
covered other than industrial sectors which are
healthcare, education, tourism, agriculture &
livestock, and fisheries.
Since 2011, QDB has implemented many
valuable initiatives – launch of the Al Dhameen
programme and the Qatar Export Development
Agency “TASDEER”, as well as the introduction
of the Bedaya Center, Qatar Business Incubator,
Private Sector Magazine, and many others. Faisal
finished his presentation by saying that 2012 was
marked by the launch of the SME Toolkit, but
that many new plans are yet to be announced.
Al Dhameen is an indirect lending initiative
launched by QDB to assist SME’s that are not
able to borrow money from banks due to the
lack of collateral. Jawaher began by explaining
that only an SME with a complete feasibility
study can approach a partner financial
institution which will further process the
request and seek the guarantee for the project
from QDB. Upon analysing the request, QDB
decides and issues the guarantee to the partner
bank. In the last stage, the partner bank
disburses the fund to the client. Nevertheless,
Jawaher pointed out that their work with the
client does not end at that point since QDB had
established regular follow-up meetings with
their clients.
Jawaher provided historical overview of
the programme stating that it started in 2010
in cooperation with QNB, while other banks
started to partner since January of 2011. The
success of the programme was recognised by
the Banker Middle East Product Awards 2012
when it received the award as the best SME
finance scheme in the Middle East. Nevertheless,
she assured attendees that the potential of the
programme is being proven on a daily basis
through the growth and development of their
clients’ businesses.
21OCTOBER 2012
PRIVATE SECTOR FORUM
A good legal advice
Mohammed Khodeir is the
Partner and Head of Al Tamimi
& Company’s Qatar office
with a diversified practice in advising
and representing corporate, institutional
and government GCC and international
clients on different areas of law. He has
been extensively involved in major M&A
and IPO deals in the UAE, which are
currently his principal areas of practice
along with corporate governance and
family businesses. Mohamed has been
consecutively selected in the Asia Law
Leading Lawyers Survey (in 2008, 2009,
and 2010) as one of the leading lawyers
in the area of general corporate practice.
What businesses in Qatar need to know
from a legal point of view in order to properly
structure their operations? What types of
legal establishments are envisaged by its
legal system? What kinds of documents are
needed within the life-cycle of a business?
How to secure enforcement of payments?
These are all the questions Mohammed
addressed during his session in order to advise
participants on the easiest way to comply with
business requirements of Qatar’s legal system.
Whatever kind of business you are in, familiarity with the legal
system is crucial for its development. Closer to the end of the
forum’s learning curve, especially designed for SMEs, Mohammed
Khodeir, Partner and Head, Al Tamimi & Company’s Qatar office,
gave valuable advice on the legal system in Qatar.
Qatar is a civil code system, but it has
also undertaken a novel step in applying a
common law based regime in the financial
sector – the Qatar Financial Centre (QFC). The
QFC allows certain transactions and activities
relating to financial sector to be regulated
on a precedent basis. This is important to
distinguish since in many instances different
kind of documents will be required depending
on the regime in place.
Mohammed then turned to explain in more
details available options for establishing a
legal entity which include contracting, setting
up a limited liability corporation (LLC) or a
branch. The LLC is the most common type
for establishment of an SME and it includes
signing of shareholders’ agreement and quite
extensive set of application documents. In both
cases, Mohammed highlighted the importance
of structuring these documents with a
long-term business perspective in mind, “A
company should be considered as a life-time
story since it is important to understand what
kind of documents will be needed within its
life-cycle. In terms of compliance, it all helps an
SME to secure its current and future position –
as a setup or as a growing business.”
Speaking about the aspect of
enforceability, Mohammed gave insightful
tips on how to avoid a key default for the
provider of goods or services –
non-payment. It is crucial that all contracts
and other business related documents
envisage mechanism for enforcement
which will pressure other party in the event
of a default. He further advised business
owners to constantly check whether all
relevant documents are signed, especially
when in some later stage they decide
to expand the scope of their services.
Therefore, make sure that each business
expansion is covered by legal documents.
Closely connected to the enforceability
is the issue of the courts’ jurisdiction. Local
courts are organised through the Court of
First Instance, Court of Appeal and Court of
Cassation, while the QFC has established a
new regime. With this Mohammed wrapped
up his session, “In choosing the legal regime
which will be applied in case of a dispute,
make sure you know your options and are
secured in terms of enforceability. Believe me,
when I say that you don’t want to receive a
judgment you cannot enforce.”
20 OCTOBER 2012
PRIVATE SECTOR FORUM
Partners for growth
Jawaher Humaied Al-Naimi is the Al
Dhameen Programme Manager at QDB.
She has a ten years’ long experience
in the retail banking and customer service
sector. From 2003 she has held some of
the supervisory and managerial positions
in the Commercial Bank of Qatar and
the International Bank of Qatar. In 2011,
she joined QDB in order to enlarge her
experience in corporate banking.
Faisal Khalifa Al Muraikhi is the Senior
Relationship Manager, Business Finance
Department at QDB, with eight years’ of
experience in the banking sector. Before joining
QDB in 2011, he worked in the National Bank of
Umm Al Qaiwain, Abu Dhabi Br, and the Qatar
Islamic Bank.
Established in 1997, Qatar Industrial
Development Bank was fully funded by the State
of Qatar to shift the focus from the hydrocarbon
industry by creating a robust and diversified
private sector that would stimulate economic
growth. From 2007, when it was renamed to
Qatar Development Bank (QDB), the bank was
constantly increasing the portfolio of its services.
You are now ready for financing! But, which option is the best
for your business? Jawaher Al-Naimi, Programme Manager, Al
Dhameen, and Faisal Khalifa Al Muraikhi, Senior Relationship
Manager, Business Finance Department, QDB, presented the most
sought after financing options in Qatar – programmes of the
Qatar Development Bank (QDB).
Faisal spoke to the attendees about the
range of services offered by the bank, stating
that QDB provides financial aid to startups
and existing companies by offering highly
competitive interest rates and terms that include
lengthy repayment periods. The loans, facilities
and guarantees are intended mainly to meet
the costs of key production equipment, import
of raw materials, innovation and invention,
selected tangible fixed assets and similar. In
addition, he explained that the bank has also
covered other than industrial sectors which are
healthcare, education, tourism, agriculture &
livestock, and fisheries.
Since 2011, QDB has implemented many
valuable initiatives – launch of the Al Dhameen
programme and the Qatar Export Development
Agency “TASDEER”, as well as the introduction
of the Bedaya Center, Qatar Business Incubator,
Private Sector Magazine, and many others. Faisal
finished his presentation by saying that 2012 was
marked by the launch of the SME Toolkit, but
that many new plans are yet to be announced.
Al Dhameen is an indirect lending initiative
launched by QDB to assist SME’s that are not
able to borrow money from banks due to the
lack of collateral. Jawaher began by explaining
that only an SME with a complete feasibility
study can approach a partner financial
institution which will further process the
request and seek the guarantee for the project
from QDB. Upon analysing the request, QDB
decides and issues the guarantee to the partner
bank. In the last stage, the partner bank
disburses the fund to the client. Nevertheless,
Jawaher pointed out that their work with the
client does not end at that point since QDB had
established regular follow-up meetings with
their clients.
Jawaher provided historical overview of
the programme stating that it started in 2010
in cooperation with QNB, while other banks
started to partner since January of 2011. The
success of the programme was recognised by
the Banker Middle East Product Awards 2012
when it received the award as the best SME
finance scheme in the Middle East. Nevertheless,
she assured attendees that the potential of the
programme is being proven on a daily basis
through the growth and development of their
clients’ businesses.
21OCTOBER 2012
snapshots
We bring you the exclusive coverage of the event – the presentations, discussions and interactions.
22 october 2012
http://www.PrivateSectorQatar.com/en
valuable business advice that will help develop your business.
Be part of a community spanning magazine, events, Website and social media.
snapshots
24 october 2012
snapshots
25october 2012
snapshots
26 october 2012
snapshots
27october 2012
snapshots
28 october 2012
Submit yourNominations Now
Nomination DeadlineTuesday, October 23
SPONSORSHIP OPPORTUNITIESAVAILABLE
COMMERCIAL DIRECTOR | Michael Stansfield +971 4 440 9128 | [email protected]
NOMINATION ENQUIRIES
EDITORIAL | Melanie Mingas +971 4 440 9117 | [email protected]
MARKETING MANAGER | Carole McCarthy +971 4 440 9157 | [email protected]
TABLE BOOKING AND FURTHER INFORMATION
TUESDAY, DEcEmbEr 4ArmAni Hotel DubAi, burj KHAlifA
Gold Sponsor
Endorsed by: Organised by:
TO SUMBIT YOUR NOMINATIONS AND FOR MORE INFORMATION VISIT
Recognising Industry Excellence at the Big Project ME Awards 2012
PUBLISHING DIRECTOR | Raz Islam +971 4 440 9129 | [email protected]
SPONSORSHIP OPPORTUNITIES
ConstruCtion Categories• Outstanding Development of the Year• Iconic Structure of the Year• Joint Venture Project of the Year• Consultant of the Year• Contractor of the Year• Developer of the Year• MEP Contractor of the Year• Quantity Surveyor of the Year
Behind the ProjeCt• Architect of the Year• Project Manager of the Year• Young Engineer of the Year sustainaBility• Best Water Conservation Project• Energy Efficiency Project of the Year• Green Building Project of the Year• Sustainable Solution of the Year editor’s ChoiCe Category• Infrastructure Project of the Year
Category Sponsor
private sector team
Tamara PupicTamara joined CPI in April 2012 as the
Assistant Editor (English) of Private Sector
Qatar. She moved to Dubai from Belgrade,
Serbia, and brings with her eight years of
experience in matters relating to international
trade law and policy.
Fahed SabbaghFahed joined CPI in September 2011 as the Head
of Arabic Design. Apart from the design element,
he is a self professed geek and can be found
tweeting regularly on anything from comic books
to technology (@MrNerdyFace). Fahed also has a
passion for typography and blogging.
Abey MascreenAbey is the Web Developer for the Business
Department at CPI since May 2012. Apart
from building websites, He’s also a guitarist
and a technology enthusiast. Follow him on
twitter @abeymac or abeymascreen.com
Together we can do it all! That has been our mantra through all the good and the bad times we have gone through. Therefore, I am more than proud to present each and every member of the team without whose efforts this success would not have been achieved.
Senior Editor - Aparna Shivpuri Arya
30 october 2012
private sector team
Amy LinneyAmy is our events and marketing manager
since 2010 when she joined CPI. She is in
charge of implementing over 40 events for
the business and technology division with
Siobhan and Shweta. Amy is from London
with eight years of experience in events,
ambient media and publishing.
Siobhan JensenSiobhan is the events and marketing
coordinator at CPI. She works with Amy and
assists with all of our events. Siobhan arrived
in Dubai in June 2011 and has been with CPI
since November 2011. She has four years of
experience in hospitality management and is
from Christchurch, New Zealand.
Shweta SantoshShweta is the operations manager and is
engaged in organising events together with Amy
and Siobhan. Shweta has lived in Dubai for over
18 years and has been with CPI since November
2010. She has four years of experience in
publishing and a year long experience in financial
management. She hails from Mumbai, India.
Jay ColinaJay Colina is the main photographer and
social media coordinator for CPI’s Technology
and Business Group magazines. He loves
photography which has been his work for
the last seven years. Jay is from Cebu City,
Philippines, and came to Dubai in June 2011.
Rajeesh M Rajeesh joined CPI in 2008, after working with
Macmillan Publishing Company in Bangalore,
India. He is our Manager for circulation,
distribution, database and branding services.
Rajeesh is originally from the south Indian
State of Kerala.
Marilyn Naingue BiduyaMarilyn was born and raised in Mandaluyong
City (The Tiger City), Philippines. She joined
CPI in 2005 and has been working as
company administrator, assisting everyone in
the office with a smile.
31october 2012
Qatar offers an extremely dynamic business environment with a great deal of potential and opportunities. Tamara Pupic got talking to Steve Troop, CEO, Barwa Bank, on how they intend to help and facilitate SMEs as well as major corporations to contribute to this.
economies and rapid growth, people are now much more
prosperous. Wealth brings with it a new set of challenges and
opportunities.
Another key aspect is the inexorable and ever
accelerating rise of technology, its progressive affordability
and almost universal adoption. A good example would be
mobile telephony. Twenty years ago, cell phones were very
expensive and limited in their functionality with ownership
as a mark of sophistication. Now everyone has a mobile.
Indeed, not having one is unusual. As a consequence,
banks are now working very hard on mobile banking and
payment systems via cell phones. Thus, that is the latest
technology-led new frontier.
Since Barwa Bank is the newest Islamic bank in
Qatar, please explain to us the concept of a modern
Shari’ah compliance which you have conceived.
As a central part of our mission, we see upholding to the
traditional values whilst, at the same time, embracing
progressive ideas and technologies as a modern, forward-
looking financial institution. Let me put it in a different
way, we believe that our service standards and customer
propositions should be both equally good as anything
available at conventional banks and consistent with Shari’ah.
Shari’ah, of course, underlines all our values including
our commitment to long-lasting partnerships with our
customers through a relationship driven approach. Within
that we keep constant focus on their success, create a
32 september 2012
finance
Please tell us more about Barwa Bank’s operations in
the Middle East and, particularly, in Qatar.
At present, we are focussed on Qatar and have no
operations overseas. However, part of our medium-term
strategy does involve selective regional and international
expansion. I am sure that we will do so in the future once
we identify the right opportunity.
Here, in our core market, we aspire to become the most
recommended Islamic bank group, acknowledged for its
progressive ethos, excellent service, outstanding results
and contribution to the society. We are selectively active
across a number of different business areas - corporate,
SME and retail banking, leasing, consumer finance, asset
management and investment banking.
How has the banking sector changed in the past few
decades in the Middle East?
The sector has changed very dramatically indeed over the
last 30 years. As, of course, has also the whole region and
especially Qatar.
From our perspective, our customers are far
more sophisticated than they used to be. With that
sophistication comes far higher expectation of a service,
product range and executional capability. Banks now have
to work much harder to meet those expectations.
Equally important is the fact that the customers’ underlying
needs are changing. As a consequence of booming
Balance
ambition with realism
32 october 2012
long-term value for our shareholders through
the growth of profitable and sustainable
businesses and provide full contribution to the
development of the society and the economic
well-being of its residents.
Which Shari’ah compliant products you
offer to SMEs and entrepreneurs?
All our products are Shari’ah compliant. Services
and products most appropriate for SMEs
include deposits and savings accounts, all forms
of customer financing including term loans,
leasing, trade finance (to support both imports
and exports), asset-finance, as well as the full
range of deposits, and account-related services
including Internet banking.
We were also among the first Shari’ah
compliant banks to join Qatar Development
Bank’s Al Dhameen indirect lending programme
for startups, aimed to guarantee commercial
bank loans to the private sector. The programme
is particularly useful for new businesses with
a limited credit history or lack on collateral to
obtain access to finance for starting or growing
their businesses.
Entrepreneurs require banking solutions that
offer a great deal of convenience as they often
have particularly busy schedules, trying to get
their fledgling businesses off the ground.
What would be your advice for an SME or
an entrepreneur in this regard?
Firstly, we would always encourage SMEs and
entrepreneurs to balance ambition with realism.
Entrepreneurs are, by their nature, upbeat and
optimistic, but are not always patient. There are
very few examples of commercial “overnight
success” stories while the vast majority of the
world’s high-profile businessmen have been
at their trade for many years, improving and
refining their ideas through experimentation and
progressive improvement.
Secondly, to listen to advice. Some of us are
“professionally miserable” and spend our time
in risk assessment, looking for what might go
wrong. We are, thankfully, not always right
but, at the very least, entrepreneurs should
understand the potential downside of their plans.
Thirdly, get a good “numbers man” (or a
woman!). Banks want to see the numbers
before they lend money. An entrepreneur, and
his team, that can speak professionally about
their numbers inspires trust and confidence.
Once credit is granted, a failure to provide
regular financial statements on a timely basis is
equally powerful in eroding confidence between
banks and entrepreneurs
According to you, what are the
opportunities and challenges in the
banking sector in Qatar?
The opportunity in Qatar is self-evident - to play
a role in what is a transformational period in the
history of the nation as we now embark on the
massive infrastructure and development projects
laid out in the National Vision 2030. It includes
the development of rail and road transport, the
construction of stadiums and related services
following Qatar’s successful bid to host the 2022
Football World Cup.
The principal challenge is the same one -
making sure that the institution remains suitably
positioned, resourced, equipped and with the right
people to carve out a niche for itself during that
period and make the most of the opportunity.
What is your opinion on investment
opportunities in Qatar?
At present, Qatar is one of the world’s largest
and most conspicuous exporters of capital as
the nation’s sovereign wealth-fund seeks, very
wisely, to invest that money for the benefit
of future generations. Qatari corporates and
individuals are also interested in overseas
33september 2012
finance
investment and with some quality assets,
particularly in the mature markets, they can
offer a real value in historic terms. Thus, one can
understand their desire to do so.
Closer to home, across the region and
domestically, local equity markets remain
relatively buoyant. Nevertheless, the valuations
have been affected, somewhat inevitably, by
global sentiment – whether or not this is “fair”
is neither here nor there.
It is worth remembering, perhaps, that Qatar’s
future economic growth is not all about large,
publicly-listed corporations. Equity investment
in smaller and unlisted companies (“private
equity”) is not easy to find, but is often worth
looking at if the opportunity presents itself,
sometime via specific investment or opportunity
funds offered by the banks.
If equity holds no appeal, companies
and individuals can invest in debt, either
conventional bonds or their Shari’ah compliant
equivalent, sukuks, which are issued by the
region’s largest banks and corporations.
Debt capital markets in the region are
expanding rapidly and Barwa Bank has been
part of that growth story with lead management
roles for a number of recent sukuk issues, not
least the spectacularly successful State of Qatar
2018/23 issue. They are, however, still away
from maturity as market depth and liquidity are
not what they are in other parts of the world – it
may not always be easy to exit a regional bond
or sukuk quickly and at a sensible price.
The opportunity in Qatar is self-evident - to play a role in what is a transformational period in the history of the nation as we now embark on the massive infrastructure and development projects laid out in the National Vision 2030.
Steve Troop is Chief Executive Officer of Barwa Bank since September 2010. On graduation from Cambridge University in 1979, Steve first joined HSBC and has worked extensively in the Asia-Pacific region, most of the GCC countries, South America and Europe. In 2007 he was appointed Chief Operating Officer at Saudi Hollandi Bank. Steve has spent more than three decades in leadership roles in the financial services industry and has far-reaching international experience in retail and branch banking, corporate lending and relationship management, investment banking, insurance, operations and support services.
About
33october 2012
Be yourown
Guarantor
entrepreneur
How did you come up with the idea of
setting up the Roudha Centre?
The idea of the center came to life after an
18 month long research conducted by Renna
Al-Yassini, Aysha AlMudhakei and Shareefa
Fadhel which was supported by the Tepper
School of Business in Carnegie Mellon University.
The research focused on the question of how
to increase the number of Qatari women
entrepreneurs. It concluded in the creation of the
“One Stop Shop” for women, which is envisaged
to provide them with all the essential soft and
hard skills required for opening a business.
What programmes are available for women?
Our programmes vary from the very basic to the
more advanced ones. Thus, the topics spread
from the ones related to how to chose and
evaluate an idea to those related to how to grow
your existing business.
How do these programmes help an
individual to prepare to be an entrepreneur?
The programmes we offer help women
understand their own personal potential as well
as the potential of their business idea. This is
achieved through consultations with professional
experts and through various trainings and
workshops.
What has been the response in Qatar?
We have been overwhelmed with the response
from local Qatari women. Though our initial
intention was to target all women in Qatar, we
found our workshops and events occupied by
not less than 80% of Qatari women. We believe
this is the real success. Furthermore, we received
a lot of support and encouragement to continue
Paving the way to entrepreneurial success for Qatari women,
Roudha Center for Entrepreneurship and Innovation is a must-stop-
and-check place for all women interested in creating and developing
their own businesses in Qatar. Aparna Shivpuri Arya got talking to
Shareefa Fadhel, Co-Founder and Managing Director, Roudha Center
for Entrepreneurship and Innovation, on challenges and changes
faced by the Qatari women on this path.
Finances are an important aspect of
starting and sustaining a business.
What advice would you give and
what support does the Roudha Centre
provide?
We do not offer funding to individuals, but
we provide financial consultations and advice.
In addition, we organise specific workshops
on financing, such as book–keeping, balance
sheet, auditing, and similar.
Please share with us some success stories
that can be an inspiration to our readers.
Our biggest success is our OWN! We started as
three young local women believing in an idea
and, thus, faced most of the challenges that
women entrepreneurs face today. Yet, we have
achieved so much in such a short period of
only one year.
I would highlight the first ever exclusive
Qatari women exhibition held last February
through which women have presented the
progress and growth of their businesses.
Through our business consultations, we
have advised a number of local businesses,
whether they were startups or already existing
ones. Both have grown and developed in
different ways.
Do’sFollow your
dream and don’t give up. Take
advice and just do it.
Don’tsDon’t share
your idea with everyone and
don’t let others put you down!
on our path as it touched an area that was
previously left void.
What, according to you, are the challenges
that women face in Qatar, if they want to be
an entrepreneur?
The challenges of being an entrepreneur
are faced equally by both men and women.
However, in the conservative culture of Qatar,
women face the challenge of breaking the
barriers and allowing themselves to feel
comfortable in doing things on their own
without the help of their families. Last but not
the least, finance and support is always the
biggest struggle for all, let alone for women. For
that reason, they additionally have to face the
question – “Who is your guarantor?”
If a young individual wants to start her
business, what advice would you give to
her? Are there any dos and don’ts?
Start with a business that you have a passion for
and which is close to your heart, because that’s
what will make you go on.
Today with the Qatar National Vision 2030
and FIFA World Cup 2022, Qatar offers a lot of
opportunities that can be siezed by potential
entrepreneurs. The question they should ask
themselves is – “What can I offer?”
34 october 2012
Please tell us more about your company
and its operations in Qatar?
Qatar SAT is a company for design and
structural engineering of tensile structures.
Tensile membrane structures, which represent
a construction of elements carrying only
tension, are most often used as roofs as they
can economically and attractively span large
distances.
The company was established in 1990
and focused only on regular construction
activities. Since we build outstanding
structures, in 1999 we shifted to designing
and aerodynamic engineering in order to,
later on, transfer to industrial modelling. I like
to say that we create fashion for buildings.
For that reason, our projects include a lot of
art work. Consequently, we consider that our
customers mostly have an eye for beauty.
In the beginning, creation of these
kinds of structures was done manually,
but now IT developments have brought
many improvements. Also with time we
have expanded our manufacturing to three
different factories that we now have within
our company.
What kind of services do you provide to
your clients?
The idea of our business is derived from our
environment and its heat. It was realised that
something for cooling the buildings, except
from energy, was needed. We were studying
various areas and countries and developed
for buildings
smes
our knowledge first with German software.
Nevertheless, not one software package is
fully accepted since we create tailor made
solutions for our clients.
How did you set up your business?
Qatar SAT has a smart team of people who
are well-trained for the construction of
structural steel and installation of fabrics as
membranes for tensile structures.
Our work starts with the design. Our
design team has in-house capabilities for
2D drawings, 3D drawings, 3D studio movie
presentations and full size mock-ups. Further
process includes analysing calculations for
tensile structures. For that our engineering
department uses the latest software
Tensile membrane engineered structures are a cost-effective, flexible, and practical solution for warm
climates. In addition to manufacturing them, Qatar SAT has created a fashion out of this process. Tamara
Pupic got talking to Nasser Al Maadeed, President and Industrial MD, Qatar SAT, on how they succeeded
in catching the beauty in the eyes of their customers.
36 october 2012
smes
developed within the tensile structures
industry. Engineering process may include
conceptual design, survey and marking
the site, physical and computer modelling,
and similar. In the last stage, upon client’s
approval, we turn to manufacturing of the
tensile structure while the surface treatment
is done according to project specification and
SSSP standards.
We are very proud of our projects for Qatar
Petroleum, Hamad Medical Corporation,
Doha Golf Club, Qatar Foundation and many
others.
Upon introduction of automation machines
and software designing we have substantially
decreased number of employees. Previously,
we had only drawing software which was just
a tool for manual drawing. But, automation
software is smarter and, thus, requires fewer
employees. For that reason, number of
our employees now varies from 70 to 80,
depending on the project.
We do not work with mass production
items, since all our orders are on case by
case basis. Within each of the projects, our
work is highly creative and includes a lot of
brainstorming during our staff meetings.
Thus, I’m just one of the employees.
During these meetings, we set targets and
determine execution time for each of the
phases. In the following process, we stick to
the timing and monitor planning, scheduling
and production.
Because of the specific nature of
each of our projects, we are extensively
engaged in R&D. To sum up, I would say
that our business is set up of gathering,
brainstorming and R&D. In line with that,
people still are and will remain crucial in our
industry, since only they can communicate
and develop ideas.
Access to finance is difficult in the first
years of business development, how did
you gain access to finance?
For financing businesses in Qatar, QDB offers
the best conditions since other available
options are only from commercial banks. QDB
offers two possibilities of support – to finance
either 60% of the total project or 80% for
the machinery.
We took both options. In the beginning,
we accepted financing of 80% for the
new machinery since, at that time, only
machinery fund was available. A year later,
new management immediately accepted to
support us in our aim to construct a new
factory. As a result, the facility was built in
only ten months.
How did you develop your business
within the Qatari market? What are your
future growth plans?
In the period from 1999 to 2004, around
80% of our customers were individual
businesses, while government projects took
only about 20%.
From 2005 till 2007,
50% of our activities were for government
projects and that percentage has increased
up to 94% from 2008 onwards.
Nevertheless, our growth plans include
engagement on many new projects. For now,
we are not working abroad. We are focused
I agree that FIFA World Cup 2022 will bring new and big projects, but for now all launched projects are not directly related to that, but to normal and usual city growth. I consider that 2022 is still far for everybody and, especially, for our business.
on the Qatari market since it indeed offers
a lot of opportunities. For that reason, we
have nearly finished construction of our new
factory. With this expansion of our production
we intend to cover future demand.
What differentiates you from the
competition within the Qatari market?
Qatar SAT is the biggest factory in the Middle
East in terms of machinery and spacing,
because textile roofs require big spacing for
big machines and similar. But, within this line
of business, we cannot call other companies
as competitors because each one of them has
its own style and offers specific solutions. Our Nasser Al Maadeed
37october 2012
Nasser Al Maadeed is President and Managing Director of the Qatar SAT. He completed engineering management training programmes at the Technical University (TU) in Berlin , Barcelona and Brussels. Nasser has more than 25 years of professional experience in designing, engineering and manufacturing management. For more information, please visit www.qatar-sat.com
About
report
customers check our solutions in advance
and decide whether they feel comfortable
with our idea.
In line with that, we cannot be precise
about the percentage of demand that we
cover, because various companies work
with different materials to cater different
types of demand. Thus, our market share
for each of the materials that we use is
different.
What is your opinion on the
opportunities FIFA World Cup 2022 will
bring?
I agree that the FIFA World Cup 2022 will
bring new and big projects, but for now all
launched projects are not directly related to
that, but to normal and usual city growth. I
consider that 2022 is still far for everybody
and, especially, for our business. The reason
is that nobody can predict which new
materials will come to usage within the
following few years and cause change in our
production. In addition, the building that is
currently new will be old by 2022 and we
will have to work on it again.
I think that the normal period for start and
execution of FIFA World Cup 2022 projects
should not be earlier than 2016/2017.
Nevertheless, in last eight months, many
big size projects were announced, and not
launched up to now.
To conclude, I think that FIFA World Cup
2022 will bring a lot of opportunities, but
need to highlight that businessmen are often
impatient. From one side, we need to be
more patient. From the other side, a lot of
companies in Qatar wait for FIFA World Cup
2022 projects and keeping them on hold is
dangerous.
What is your opinion on challenges
within your sector in Qatar?
Challenges are derived from the manner in
which our market functions.
All the business in the GCC region
comes from real estate development.
For the real estate sector is usual to be
composed of SMEs and large companies,
while in the GCC region we have SMEs and
huge real estate companies. It is specific
for GCC region and not present anywhere
else in the world.
I think it’s not healthy to have two or three
huge companies as it is now. So, if they are
huge and we, as those who provide services
to them, are small there is no balance. In
order to work for huge real estate company,
you need to be huge as well. Let me explain
in more details, if they chose roofing from
me, the whole market will be covered by my
services since the client is a huge company.
Consequently, other companies within my
line of business will not have any business
within the market for a certain period of
time.
For that reason, I think we should
introduce limitation on the size of each of
the companies to small and medium sized
ones. It will allow us to survive with them.
That will also bring more energy to the
market, since many different companies will
have their own style and different demand
for our solutions.
In real life, we need the middle sector
that invests and provides regular business
opportunities for us. It would also ensure
proper business development since
circulation of money within economy is
currently lacking.
What do you see as the existing
obstacles in doing business within your
sector in Qatar?
The most difficult is to track changes in
the legal system. In the last decade, we
had a lot of amendments to the laws and
regulations. I consider it as a good thing,
but at the same time it is quite demanding
in terms of time and efforts needed for
becoming familiar with it.
But, the main obstacles will actually
come as a consequence of many projects
lined up in Qatar. Official projects that
are at the moment launched for tenders
are bigger than anyone’s capacity. For
that reason, they are being delayed. At
the same time, new projects are coming. I
think it will all create a chaos with regards
to the quality of project execution and its
time of delivery.
In relation to tender procedures, policies
change over time. In 2007-2009, the timely
execution of the project was important,
after that the price was important. Qatar
SAT has only one single policy which we
cannot change – quality is important!
All the business in the GCC region comes from real estate development. For real estate sector is usual to be composed of SMEs and large companies, while in the GCC region we have SMEs and huge real estate companies. It is specific for GCC region and not present anywhere else in the world.
38 october 2012
Under the patronage ofH.E. Sheikh Hamad Bin Jassim Bin Jabr Al -Thani
Prime Minister and Minister of Foreign Affairs of Qatar
Oct 15 & 16, 2012 - St. Regis Hotel - Doha, Qatar
Women Counted:Challenges
BecomeOpportunities
+974 44877442 I 44881525 I 44880627Fax: +974 4483196
Organized by
P.O. Box: 96494 I Doha - Qatarwww.qibwf.org
October 15-16, 2012 - St. Regis Hotel, Doha Qatar
Bronze Sponsor EducationalSponsor
Gold Sponsors
Silver Sponsors Online MediaSolutions Sponsor
Diamond Sponsor Platinum Sponsor
Official CarrierLanyard Media Partners Media Webpartner
In the US, women now own half of
all US private wealth, which means
they control or influence at least
USD 16 trillion in assets. In addition,
about a third of all US households are
headed by women.
In the Arab region women are estimated to
control 22%, or about USD 500 billion, of the
region’s investments, growing at 8% a year,
according to a recent BCG Global Wealth report.
Given those statistics, you can see why
women now represent the greatest potential
market, as well as a great recruiting opportunity
for the financial services industry.
Change in generationsThe majorities of these ultra-wealthy women live
in the oil-and-gas-rich nations surrounding the
Arabian Gulf and include countries like Saudi
Arabia, Kuwait, Qatar, Bahrain, Oman and the
UAE. In those countries women hold more than
USD 40 billion in personal wealth.
Last year’s GCC (Gulf Cooperation Council)
Federal Report showed that Saudi women alone
held USD 15 billion, mostly in cash accounts and
trust units, while women in the less populated
countries of Kuwait, Qatar and the UAE had
amassed a total of USD 18 billion.
Wealth in the Gulf countries only came into
being, and for women in particular, about 20
to 25 years ago when women started inheriting
cash and real estate from their families. Not all
of them were very well educated or very well
informed. They didn’t understand inflation or that
their money was actually devaluing in the bank.
Within the “older generations” the men were
taught all about finance and business while
the women didn’t have those expectations and
education.
The story nowToday, though domestic life is still steeped in
traditional family values that see men dominate
politics and religious life, women are using their
newfound inheritance and education to find
their own way.
Unlike their mothers, these women
speak openly about money, investment and
financial opportunities and the need to secure
their financial future. Topics that were once
considered immensely private are now discussed
freely over coffee.
They are very successful entrepreneurs, they
hold very high positions in government and
private companies and they are taking over
control of the wealth in family companies.
Today’s women are taking control of their financial future by investing or starting a commercial business
they believe in. Among them are also Qatari women who are increasingly educating themselves on
investment and business opportunities. Elsbeth Blekkenhorst and Danielle Duttenhofer, Co-Founders and
Directors, Global Women Qatar, give tips for better understanding of how their money is being invested.
women & investment
Wealthy and wise
40 october 2012
women & investment
Qatar’s acceptance of women’s equality The Qatari government is investing significant
resources to training women and supporting
their rise in business, recognising the significant
input they will have to the region’s economy.
The financial industry sees the opportunity
to attract local and expat women to invest.
Not only Qatar Exchange has held a special
introductory meeting for Qatari Business
Women Association (QBWA) as part of a
strategy to unleash the potential of women in
the investment sector, but international banks
have started to add women funds to their
portfolios as well.
Qatar Ladies Investment Company, the first
of its kind in the whole region, was established
in 1998. It is equally shared by a group of
Qatari ladies and Qatar National Bank.
Qatar’s first lady, Her Highness Sheikha
Mozah Bint Nasser al Missned is looking
at women’s contribution to the long-term
economic and social development of this
nation by creating organisations, such as the
Qatar Business Women Forum, and drafting
policies to pave the way for more widespread
social acceptance of women’s equality.
In November 2000, the Business Women
Forum was set up after securing the approval
of the Qatar Chamber of Commerce and
Industry, which had decided that the Forum
would serve as one of the Chamber’s
committees. By doing that, the Chamber
tried to provide an encouraging social
atmosphere for women to play their role
in the development process, increase their
contribution in small trades and industrial
projects and enhance their potential to take
economic decisions.
Women’s way of investingConventional wisdom has it that men are
interested in investment performance, while
women are more concerned about security
and having enough so as not to become a
“shopping bag lady” in their older age.
A lot of what we read says that women are
not as concerned about performance as men,
since they are more concerned about feeling
secure. Women tend to be more diligent than
men, as men are quicker to make a decision
and just trust that it’s going to work. Not that
they’re afraid to do their own due diligence,
but women want to know that they made the
right decision to begin with. They are also less
apt than men to want to make changes in their
portfolio at the drop of a hat.
A Barclays Wealth survey in the Middle
East states that women prefer to make their
investments close to home and look for an
advisor who can help them make empowered
decisions. Women investors typically study
the product more thoroughly before investing
and go into details of the product and seek
clarifications. Women like to take a balanced
portfolio of different types of stocks and
diversify their investment options. They prefer
investing in reputable financial institutions and
banks or firms with whom they have developed
a trustful and faithful relationship.
Women also want to feel special. They like to
come into a room that is calm and nice and they
don’t like to enter a room that is too crowded.
They like to have a personal relationship with
their managers, so that they can sit down and
discuss very deeply their financial situation and
how they want to go about it. It’s not always
easy for women, especially the older women, to
share this kind of information. It takes a lot of
relationship building.
Surveys show women now expect more and
genuinely want to understand and have input into
how their money is being invested. They attend
regular seminars in order to educate themselves on
investment and business opportunities. Financial
institutions hire women relationship managers to
target and meet their growing needs.
At last, six tips for well-considered
investments:
• Diversify.
• Do your research.
• Run the “stars” and sell the “dogs”.
• Reinvest dividends.
• Be contrarian.
• Take the long view.
Global Women Qatar was established in January 2012 as Qatar’s first employment agency to focus exclusively on the recruitment of women who already reside in Qatar. They are a very dynamic, rapidly growing employment agency with both local and expatriate women in our database. Their candidates come from different educational backgrounds with a variety of qualifications and skills. For more information please contact Elsbeth Blekkenhorst or Danielle Duttenhofer at [email protected].
About
Elsbeth Blekkenhorst and Danielle Duttenhofer
Qatar’s first lady, Her Highness Sheikha Mozah Bint Nasser al Missned is looking at women’s contribution to the long-term economic and social development of this nation by creating organisations such as the Qatar Business Women Forum and drafting policies to pave the way for more widespread social acceptance of women’s equality.
41october 2012
business aDvice
The word entrepreneur was
originally used to describe
“someone who takes risks
between buyers and sellers or someone
that starts a new business venture”.
However, there are many myths behind
this word that have been passed from
one generation to the other. Some of
them are so far removed from the field
of entrepreneurship since they destroy
the dreams and ambitions of young
entrepreneurs before they even start
their endeavor. Such misleading myths
include:
Entrepreneurs are born with innate qualities and cannot be madeMany studies have shown that every person
has the potential to become an entrepreneur.
Becoming an entrepreneur is, in fact, influenced
by environmental factors and is not a genetic
endowment. Therefore, one can learn to
become an entrepreneur by acquiring certain
skills, knowledge and personality traits that he or
she was not born with but through the amount
of effort and hard work put into improving
oneself. Entrepreneurs think differently, which
is a trait that is acquired over a period of time
through experiences.
ENTrEPrENEuriaL MiNdSET: FaiL or SuccEEd!
Every year, many people opt to set up their own businesses. Some succeed, but there are also those
that fail within the first three years. Salwa Atiyyah, Senior Career Guidance Manager, Silatech,
answers where is that thin line between success and failure.
You need to be a risk taker to succeed as an entrepreneurThe truth is that most entrepreneurs are
moderate risk takers. One does not need to risk
everything to be a successful entrepreneur. Some
of the most renowned entrepreneurs today
succeeded by following well-organised plans
from the outset, while others simply followed
their hearts and did what they enjoyed doing
and were good at it.
In order to succeed as an entrepreneur, you need to start at an early ageResearch shows that successful entrepreneurs
42 october 2012
business aDvice
do not start straight away, but rather after years
of work experience and upon acquiring a lot of
skills through working for others. Many opt to
start their own businesses because they are tired
of working for others.
You can only be an entrepreneur if you are highly educatedIn fact, many successful entrepreneurs have
fewer educational qualifications than you
might think. There is a logical explanation for
this correlation. Without formal qualifications,
one has to search for other ways to succeed.
Successful entrepreneurs can also be highly
intelligent people who possess non-academic
types of skills.
Entrepreneurs are always coming up with great business ideasActually, great ideas are not unique to
entrepreneurs – they’re all around us! The
difference between an entrepreneur and the
rest of us is that the entrepreneur can look at
something and see an opportunity in it. The rest
of us don’t notice the opportunity and end up
asking ourselves, “Why didn’t I think of that?”
Some entrepreneurs simply create something that
they really need in their lives, while others decide
to turn their hobbies into a business. Still, others
simply adopt what they have already seen working
successfully somewhere else in the world.
The right mindset While we don’t expect everyone to be as
successful as Bill Gates, anyone has the potential
to become an entrepreneur. The good news is
that there are no rules to become a successful
entrepreneur.
An entrepreneur is an ordinary person,
young or old, male or female, rich with business
ideas or focused only on one idea, who makes
mistakes just like the rest of us. Entrepreneurship
is more and more becoming a career option that
appeals to those who want to be their own boss
and believe in what they are doing. They are also
positive thinkers and have the right attitude. It is
all about creating the right mindset, which can
be learned.
Simply put, they believe in themselves and have
enthusiasm for what they do. They might not be
the most skilled, or the most knowledgeable, but
they have passion.
The ultimate achievers do not get where
they are because they are chasing money. They
achieve success by pursing their passion. They
are more performance-oriented and processes-
oriented and perceive the finished work as a
mean to a goal, not an end in itself. They set no
boundaries to their job roles and their position
within it. They work more closely with others
who might impact their work and focus their
attention not on their responsibilities, but rather
on their interconnected responsibilities.
If you are thinking of becoming an
entrepreneur, take into consideration the
following:
Entrepreneurship is not about intelligence. It is
about mastering the entrepreneurial mindset and
taking full responsibility for results. It is a passion,
a commitment to results, and a willingness to
give your all to achieve what you’re seeking
to achieve. It is not about what you do that
determines your success and your market
leadership, it is about how you do it.
Of course, keeping the right mindset can be
a real challenge sometimes. The most important
thing to remember is that you need to focus
your attention on what you think about daily.
Remember, “If other people have done it, then I
can do it as well.”
If you can do it differently, then you can do
it better, thus, building a unique identity for
yourself. You might question why some people
in your industry succeed in spite of themselves.
Passion and attitudePassion and a good attitude are absolutely
essential. If you believe in what you want
to achieve, you will enjoy doing it. Once the
passion is there, it will be followed by self-
confidence and the belief that you will succeed.
It will motivate you to learn what is needed
to succeed. Irrespective of the problems you
might face, you’ll persist and find the right
solution to them. Your absolute passion will
make you stand apart.
Curiosity and motivationCuriosity will drive you into exploring new
options, and not be blinded by your belief in
one fixed idea. Exploring new possibilities
will make your business grow better while
openness to new information will help you
shape an entrepreneurial mindset. Curiosity
goes beyond asking about facts and figures. It
An entrepreneur is an ordinary person, young or old, male or female, rich with business ideas or focused only on one idea, who makes mistakes just like the rest of us. Entrepreneurship is more and more becoming a career option that appeals to those who want to be their own boss and believe in what they are doing.
It is not about what you do that determines your success and your market leadership, it is about how you do it.
43october 2012
Salwa Atiyyah
Salwa Atiyyah graduated with a master degree in Educational Psychology, Guidance and Counselling from the American University of Beirut. She has worked for many years as a counsellor and for six years as a career counselling consultant at the Higher Education Institute – Qatar. Salwa currently holds the position of Senior Career Guidance Manager at Silatech. In addition to her career in trainings for counsellors, she has numerous publications in this field on topics such as a guide for career counsellors, how to make an informed career decision, job hunting strategies, career portfolio and much more. Salwa Atiyyah can be contacted at [email protected].
About
business aDvice
The ultimate achievers do not get where they are because they are chasing money. They achieve success by pursing their passion. They are more performance-oriented and processes-oriented and perceive the finished work as a mean to a goal, not an end in itself.
involves thinking outside the box and always
asking “What if?” What really motivates
entrepreneurs is not the financial side, but rather
the satisfaction they get from following their
passion, growing and exploring, and proving to
others that they are capable of achieving great
things. To them, money is a smaller part of the
overall story.
Positive thinking and problem solvingEntrepreneurs are positive thinkers
and they need to be optimistic.
This does not mean that an
entrepreneur is a dreamy person,
and not “down to
earth.” It rather means
that they are always
looking for solutions
to different problems.
Their main emphasis is
on possibilities, options
and outcomes. No matter what obstacles come
their way, entrepreneurs truly believe that their
goal is attainable. In fact, often a “relentless
optimism” can help to transform what might
seem impossible to some into reality. The first
step to changing something is just envisioning it
strongly.
While entrepreneurs are usually relentless
optimists who imagine the “impossible” and
then make it happen, that doesn’t mean that
they’re out of touch with reality. They routinely
assess their situation objectively, get honest
feedback about what works and what doesn’t,
and make course corrections to ensure they stay
on track to meeting goals. By keeping their eyes
fixed on the goal and constantly adjusting to
meet new challenges as they arise, they keep
moving forward until they succeed! They are
never afraid of failure and perceive it as a lesson
to be learned.
MentorsAnother great way to shorten the “learning
curve” is to find a mentor who will help you
learn and grow by sharing his/her knowledge
and wisdom with you. Mentors are usually
positive people who can help you through
tough times and will show you how to find an
opportunity in any difficulty you might face.
A good mentor really cares about you and is
willing to devote some time to helping you learn.
Learning from the experiences and the lessons of
someone else will often help you avoid some of
the mistakes they may have made, and can give
you an edge that might help you succeed in your
new career.
The mentor will help you in setting your goals,
and will monitor your progress toward achieving
them. You can also benefit hugely from their
experience, and their knowledge will help you to
avoid some of their mistakes as well.
So, while you don’t need to have an advanced
education, a lot of experience, or even a
constant stream of great business ideas, if you
have the right mindset, meaning a passion for
what you do, curiosity to explore and learn, and
a focused but optimistic attitude, then you have
what it takes to be an entrepreneur!
We as individuals need to change the way
in which we think and start thinking about
things that we do want in our life, so that we
can attract them to us. If you think this might
describe you, then what are you waiting for?
Get out there and start your new career as an
entrepreneur!
44 october 2012
45october 2012
How toclose The Qatar Financial Centre Law, Law No. 7 of 2005, established the Qatar Financial Centre as
an international business centre for financial service providers. Emma Higham, Senior Associate,
Clyde &Co, provides an overview of the members’ voluntary winding up provisions under the QFC
Insolvency Regulations (Regulations No. 5 of 2005, Insolvency Regulations)as well as a discussion
of certain issues relating to insolvency practice.
legal
46 october 2012
legal
The Qatar Financial Centre (QFC)
attracts international financial
institutions and multinational
corporations to establish businesses in
investment banking, financial services,
insurance, corporate head office functions
and related services.
The QFC is organised into two authorities,
a commercial authority – the QFC Authority
(QFCA), and a regulator – the QFC Regulatory
Authority (QFCRA). Both the bodies are
independent of each other and from the
Government of Qatar.
The QFCRA permits regulated activities
primarily related to financial, insurance, brokerage
and fund management services. In addition
to licensing entities which provide regulated
activities, the QFCA licences unregulated activities
such as ship broking, professional services, and
classification services.
The entities registered within the QFC may
operate and trade without a local sponsor or
service agent, thus allowed for 100% of non-
Qatari ownership. They are governed by the
QFC rules and regulations, including tax and
employment regulations.
The insolvency regulationsA company established in the QFC may be
wound up voluntarily or compulsorily, by order
of the QFC Tribunal, under the Article 56 of the
Insolvency Regulation.
In all cases, once the relevant authority or
decision is made to wind up a company, one
or more liquidators are appointed to attend
to the winding up. Article 57 refers the reader
to Schedule 1 of the Insolvency Regulations
which sets out the powers of a liquidator.
This Article also provides that an officer of a
company commits a contravention and is liable
to a financial penalty if the officer broadly fails
to assist or comply with a reasonable request
of the liquidator, or hinders or obstructs the
liquidator.
Voluntary winding upArticle 58 envisages that a company can
undertake a voluntary winding up:
a) in accordance with its articles of association,
b) if the company resolves to do so, or
c) if the company resolves that it cannot by
reason of its liabilities continue its business and
that it is advisable to be wound up.
The procedure for a voluntary winding up is
broadly similar to the procedure under English
law and other common law jurisdictions. There
are two types of voluntary winding up namely,
members’ voluntary winding up and creditors’
voluntary winding up. This article only discusses
the key features of the former, leaving the topic
of creditors’ voluntary winding to be considered
at a separate time.
Members’ voluntary winding upThe key provisions are set out in Section 2 of Part
3 of the Insolvency Regulations.
Directors’ declaration of solvency – To initiate
a members’ voluntary winding up, the directors
of the company must, at a properly convened
directors’ meeting, make what is commonly
termed a solvency declaration. This requires
the directors to make a full inquiry into the
company’s affairs and that, having done so, they
form the opinion that the company will be able
to pay its debts in full within such a period (not
exceeding 12 months from commencement
of the winding up) as may be specified in the
declaration.
Because of the consequences relating to the
making of a false or inaccurate declaration, it is
advisable for directors to declare that the company
would be able to pay its debts within 12 months to
deal with any unforeseen events. This declaration
can be made up to five weeks before the passing
of the company’s resolution to wind up the
company, or immediately before that happens. In
the absence of a solvency declaration, the winding
up would be a creditors’ voluntary winding up and
further requirements, including the convening of
creditors’ meetings, apply.
Article 63 relates to the declaration of solvency
and importantly provides that directors must
make reasonable enquiries of the company to
have reasonable grounds to form the requisite
opinion. The making of a declaration without
reasonable grounds by a director gives rise to
a contravention of the Insolvency Regulations
and liability to a financial liability. Practically, each
director should have the most up to date financial
reports to support the making of the declaration.
This is especially important because if the
company’s debts are not paid in full within the
period specified in the declaration, each director
will be considered, at first instance, not to have
had reasonable grounds for forming his opinion.
Resolution to wind up and appointment of one or more liquidatorsTo undertake a winding up, the company must
generally pass a special resolution which should be
approved by more than 75% of its shareholders.
However, as most QFC companies are wholly
owned subsidiaries of foreign companies or are
otherwise closely held, it is expected that the
company’s immediate parent company or other
entity approve would approve a written resolution
to wind up the company and to appoint one or
more liquidators to wind up the company’s affairs
and distribute its assets which are surplus to its
liabilities. Once passed, the company must notify
the QFC’s Companies Registration Office (CRO)
and, if required by the appointed liquidator, place
an advertisement in one or more local newspapers
(Article 59). Although the passing of the resolution
marks the commencement of the voluntary
winding up and the company is taken to cease
to carry on its business, its corporate status and
powers continue until it is dissolved (Article 61).
Consequences of liquidator appointmentAfter the appointment of one or more
liquidators, all of the powers of the company’s
directors cease, except to the extent that they are
preserved by its shareholders in general meeting
or otherwise permitted by the liquidator (Article
There are two types of voluntary winding up namely, members' voluntary winding up and creditors' voluntary winding up.
47october 2012
legal
65(2)). In addition, all transfers of shares are void
from the commencement of the winding up
(Article 62).
QFC authorised insolvency practitionersPresently, there are only two insolvency
practitioners registered with the QFC who may be
appointed as liquidators by a company. Namely,
Joanne Kim Rolls and Steven John Parker of
RSM Tenon, both based in the United Kingdom.
It will be watched with interest whether the
number of authorised insolvency practitioners will
increase, possibly from the relevant departments
of the “Big 4” global accounting firms. As part
of preparatory steps, companies should contact
these individuals or the firm to obtain a quote
for winding up. It is accepted practice in some
jurisdictions for two liquidators from the same
firm to be appointed jointly to each company to
deal with any unforeseen events happening to
either of them.
Meetings during the winding up processOnce the company’s affairs are fully wound up,
the liquidators must account for their activities
and present that account at a general meeting
of the company (Article 67). If the winding up
lasts for more than one year, the liquidator must
convene a general meeting within three months
of the end of the first year, as well as within each
succeeding ones, to provide an account of the
liquidators’ winding up activities (Article 66).
Insolvency and conversion to a creditors’ voluntary winding upIf the liquidators consider that the company will
be unable to pay its debts within the period
stated in the directors’ declaration of solvency,
the liquidators must convene a meeting of the
company’s creditors within 21 days of forming
that opinion, providing not less than 14 days
notice (Article 68). Once held, the winding up
would become a creditors’ voluntary winding
up and certain deeming provisions apply for the
winding up to proceed in that manner.
Other issues in practiceDistribution of company property and priority of
payments
Article 91(2) provides that in a winding up, the
priority of payments is as follows:
a) secured creditors to the extent of their security,
b) costs and expenses, including the liquidator’s
remuneration, properly incurred by the
liquidator in the exercise of its functions, and
c) ‘preferential creditors’ which are defined in
Article 148 as:
i) a person who is or has been an
employee of the company who is owed
remuneration by the company, including
any notice period not exceeding three
months, of up to USD 50,000,
ii) a person who is or has been employee of
the company who is owed by the company
reasonable accrued holiday
remuneration and
reasonable contributions
to occupation pension
scheme, and
d) the State, the QFCA,
the QFCRA and the
CRO (presumably in
that order of priority)
in respect of taxes,
financial penalties
and fees owed by
the company, then
e) unsecured
creditors.
Notification requirementsWhen a company is being wound up, every
document issued by or on behalf of the company
or the liquidator on which the company name
appears must contain a statement to the effect
that the company is being wound up. Practically,
the words “in liquidation” should suffice. The
type of documents this would apply to include
a business letter, written order for goods or
services, invoice receipt, written demand for
payment and similar documentation.
Mutual credit and set offArticle 107 of the insolvency Regulations broadly
provides for a statutory set off of mutual credits,
mutual debts or other mutual dealings between
the company and any creditor of the company.
As a result, only the net amount, if any, is payable
or receivable by the liquidator of the company.
This is commonly used by insolvency practitioners
to minimise the cost of winding up a company
and preserve the amount of distributable
property.
Emma Higham is a corporate and commercial lawyer with over nine year’s experience. Having been based in Qatar for nearly seven years, Emma incorporates her extensive knowledge of the local law when advising both local and international clients. Emma joined Clyde & Co in October 2007, having previously worked for another international law firm for six years, both in London and Qatar. Prior to that Emma worked for Price Waterhouse for eight years in both audit and corporate recovery. Emma can be contacted at [email protected]
About
Presently, there are only two insolvency practitioners registered with the QFC who may be appointed as liquidators by a company.
48 october 2012
In case you are thinking of co-locating your staff under one roof, be aware that it might cause
logistical nightmare for the IT team aiming to secure adequate data access and protection. Robert
Campbell, Managing Director, Ecommnet Limited, talks about implementing and managing secured
access in a period of rapid change.
technology
It is no secret that the UK Government
is still running at a significant loss. It is
therefore no surprise that organisations
have to cut costs, and for the public
sector, this has fast become its mantra.
The NHS, children’s services, housing and
regeneration, local government, the police
force - everywhere you turn there is a
generic call to introduce changes that will
save money.
One popular initiative has seen many local
councils consolidate their operations by co-
locating their staff. NHS, education, council
employees and others are all congregating
together in one central location in an effort to
reduce property costs. While on the surface this
seems a practical solution, for the IT team it’s a
logistical nightmare.
Physical connectivityImagine if you will, each department existing in
its own locale. Part of the infrastructure would
typically include a physical IT network. Just like
a building has walls protecting the contents
inside, the network too would have barriers, or
gateways, to prevent external access.
As organisations come together, under one
roof, so do the networks on which they function
and this is where the complexity begins.
Sticking with the physical building analogy,
if you give someone a key to the front door,
without a thought to the security within the
building, then that person is free to roam all
the floors, corridors, offices and potentially rifle
through the unlocked drawers and filing cabinets
within. Similarly, a physical network is made
up of several layers and it’s reliant on someone
physically locking all the areas, or compartments,
to prevent unauthorised access.
It is imperative that a company controls
which individual has access to which services,
applications and information and from where.
They also need to ensure that each individual is
actually who they claim to be. While this sounds
pretty straight forward, it can be very complex to
manage without the right tools.
Before I continue its worth clarifying that
inadequate data protection will get you into a
whole heap of trouble. If you’re in any doubt
a quick Internet search of “public sector data
breaches” will bring up a long list of organisations
that stand testament to the size of the problem,
and the penalties they’ve incurred as a result.
Networkless connectivityInstead of building separate physical or rigidly
constructed networks for each organisation, one
method that is gaining popularity is to create one
network, and to control access to the services and
data it houses at the point of entry.
Networkless connectivity removes the
dependency on how the network is physically
constructed and is instead dependent on an
individual’s role within the organisation. Using
access control technology, such as Cryptzone’s
AppGate Security Server, the services and
information each individual is granted access to
will be determined at the point that they attempt
to connect to the network. Returning again to the
building analogy, it is akin to each person having
50 october 2012
technology
their own unique key to the building that, when
they unlock the front door, automatically opens
all the doors within the building that they can
legitimately enter, but also seals all the doors that
they should not.
Access can be further controlled by what type
of device is being used to connect and where
people authenticate themselves. For example, if
a user connects to the network from a PC within
the organisation’s premises then they can access
all files and information needed to perform
their duties. However, if they connect from a
laptop from home, they may be restricted to just
calendar information or basic applications. Taking
it a step further, access can be further controlled
by the day of the week and/or time of day that
the person is accessing the network to determine
what they can do and see.
While this might all sound extremely complex,
fundamentally networkless connectivity is far
more flexible, with the underlying infrastructure
easier to build and manage.
Secure authenticationA key security consideration is proving that the
user is who they claim to be. Historically, many
access gateways required an individual to enter
their username and password combination to
authenticate themselves. While this may have
been adequate for one organisation functioning
from one location, as soon as you start co-
locating, or even allowing remote access, single
factor authentication is woefully inadequate and
easily circumvented.
For this reason the introduction of two factor
authentication (2FA) is increasingly being driven by
legislation and/or the need to be more secure. 2FA
fundamentally is the combination of two of three
elements:
• Something you know – a username or
password,
• Something you have – an authentication device
such as a SmartCard,
• Something you are – referred to as biometrics it
involves retina or fingerprint scanners.
Just so we’re all straight, a username and
password combination is not 2FA as it is two
variations of one element – two things you know.
Now that we’ve established what 2FA is, it’s time
to look at what the options are. Fundamentally
there are two main forms of authentication
device:
• A physical token or SmartCard,
• A virtual token – a mobile phone used to
receive a passcode via SMS message or
generate the code via an app.
While physical tokens have been used for
numerous years, many would argue that they’re
an outdated technology. In addition to the
administrative nightmare of configuring each
token, and the logistical headache of distributing
them to users, they also have a shelf-life, typically
two to three years. In contrast, virtual tokens
on SmartPhones are far cheaper to manage,
Robert Campbell
Networkless connectivity removes the dependency on how the network is physically constructed and is instead dependent on an individual’s role within the organisation.
practically every pocket houses a device, and
people are comfortable with their handset so user
acceptance is easily overcome.
Networkless connectivity combined with
strong 2FA allows straightforward user access,
without constraints, to deliver a completely
dynamic set up at the time of connection. So,
whether you’re merging, re-merging, de-
merging or just looking to introduce a more
flexible working practice, securely, make sure
its future proof and cost-effective. Instead of
getting physical, it’s time to start thinking outside
the box, and even the building.
Robert Campbell, Founder and Managing Director, Ecommnet Limited, qualified as an engineer at the Newcastle University and spent the first 12 years of his career working in production engineering in the manufacturing and automotive industry. In November 1998 Robert established Ecommnet, as a specialist IT security and mobile application development company. For more information, please visit www.ecommnet.co.uk.
About
51october 2012
management
Wear the
strategy
hat!
Corporate planning is a systematic approach which
sets long term corporate objectives. It establishes
strategic decision-making and progress-checking
procedures towards meeting those objectives.
Basically, organisations employ three, five or ten year planning
horizon depending on the nature of the industry. But today, due
to trends in technology, emerging competition and changes in
government policies and regulations, planning has to be more
realistic in terms of time and alertness to incidence happening in
the market place.
Planning is neither a feasibility study nor a business plan, since
it covers the functioning of the organisation as a whole. It cannot
be limited to its various parts or be considered as an aggregate
of various functional plans like product plan, marketing plan,
purchase plan or HR plan. Hence, it’s a comprehensive approach
to analysing what are the organisation’s long term goals with an
aim to develop a road map for achieving them.
Within QDB, corporate planning is used for monitoring the
performance of the entire bank as the entity. We do not keep
track to solely keep people responsible for their performance, but
in order to find out areas of possible improvements. In that way
we can assess the market better and contribute to the society
through realising what is lacking, what do people need and what
can we do better.
Importance of long term business goals Organisations, and especially SMEs, should have a long term
vision. It means moving from point A to point B which is a
destination to be reached in a given time frame. So, once an
entrepreneur is clear about the vision of his organisation, he can
set his goals as outcomes of what he expects his business to
achieve. Those could be goals which relate to becoming a highest
profit performer or a technology leader or a market share leader
in the industry. Setting such an outcome-based vision with a
timeline is the starting point for developing business goals.
Business goals can also be set in terms of return on share
capital or anticipated market share, level of customer satisfaction
and many others. In a sum, business goals are the critical
outcomes which determine the viability and sustainability of the
organisation.
Business goals or corporate objectives need to be SMART
(specific, measurable, achievable, realistic and time scaled). They
represent fixed development objectives with suitable targets.
Today we are talking about linking corporate plan with
budgeting and with monthly or quarterly performance review
systems. Review systems include preparation of monthly
performance reports against corporate plan targets. Tools like
Balanced Scorecard facilitate such performance reviews and
enable us to test and adapt the strategy on a periodic basis.
Corporate planning is a holistic approach to formulating growth for the entire organisation.
Nada Al Mahmeed, Corporate Planning Officer, QDB, advises entrepreneurs and SMEs on how
proper planning can lead to growth of their business.
52 october 2012
management
Theory recognises two ways of planning:
top-down and bottom-up planning. For SMEs, a
hybrid version would be more suitable, since it is
more helpful in evolving a realistic plan.
Once a corporate plan is prepared, it needs to
be cascaded to all the business units or divisions.
Targets need to be set at each of these levels,
so that attainment of the objectives of business
units will lead to attainment of objectives of the
organisation. The next challenge is to determine
what is the best way to apply it and which tools
and techniques to use. This relates to the state-
of-the-art application of tools and techniques like
industry structure analysis, SWOT, value chain
analysis, simulations, scenario planning and similar.
To achieve this, the organisation needs
to apply tools and techniques to complex
business situations and, more importantly, to
posses skills needed to apply them. Experts are
normally not available in SMEs due to incorrect
belief that corporate planning is reserved for
large and diversified businesses. Today even
smaller organisations need to have a culture of
corporate planning. They do not need to have
a big corporate planning department, but CEO
with outsourced consultants can do the plan
themselves. The most important thing is to
give priority to planning and to have the ability
to foresee the trends which take place in the
market. Next step is to synthesise them with
respect to long term objectives and vision of the
organisation. In that manner, the organisation will
be able to evolve its plan.
For that reason, SMEs should be careful
not to prepare a plan and leave it on a shelf
because it needs to be implemented.
Planning ahead: How it’s done?Planning ahead is vital in today’s business world
– technology has been advancing progressively,
government regulations have been changing
very fast, competition is making new trends in
determining new factors on which success is
evaluated.
QNV 2030 is the prime, leading light
to show entrepreneurs of Qatar which
direction they should take when they plan
their entrepreneurial endeavours. Economic
development is one of the pillars of QNV
2030 and the entrepreneurs have to fulfil the
national dream of creating a truly broad-based
economy, not solely dependent on oil and gas
exports.
In line with that, the entrepreneurs
and SMEs can exlpore potential growth
opportunities in areas such as infrastructure
projects and resource-based industries.
SMEs have a tendency to look at short-term
performance results like sales, receivables, order
back log, day-to-day production schedules and
similar. By being focused on the short-term
trends, they miss to realise potential paradigm
shift in the business. For example, in order to
increase volume of production, a company
may plan to upgrade its plant and machinery
instead of noticing a change in consumers’
perception. This change might require them only
to introduce a new product and not to build
a whole new plant. For that reason, decisions
which have long-term impact have to be taken
care of in planning ahead.
ChallengesSMEs are focused on day-to-day operations,
managing funds and getting the right people.
In such situations, the tendency is to look at
short-term problems and to ignore long-term
problematic trends. This is the starting point
of a cycle in which they get trapped in dealing
with everyday issues.
SMEs think that having a budget plan
equals to having a business plan. This is not
correct since budgeting is only for a short
term period and, thus, does not take into
account long term trends and overall impact
of various parameters which have bearing on
the performance of the organisation.
Another tendency is to think that a few
separate individual plans sum up to having
a corporate plan. That is not so, because
corporate plan is concerned with changes
and overall shape of a company rather than
individually looking at departmental plans.
Some entrepreneurs are doing well without
a plan, but for some entrepreneurs it is vital
The most difficult thing for a planner is to plan his resources which are always limited. The organisation must look for a way to make the best out of the available resources in order to compete successfully in the market place.
to have a plan, especially when it comes to
technology.
For example, few years ago a startup for
mobiles’ applications, would enter the market
only with the iPhone, which was a major player,
and ignore the other brands. So, when people
started shifting to Samsung or other products,
those startups were in trouble.
On the other side, technology advancements
do not necessarily require from an entrepreneur
to adapt immediately. For example, when
SmartPhones were invented, the market share Nada Al Mahmeed
53october 2012
of the previous major player, Nokia, went down.
But, if Nokia decided to downsize and just
keep producing the basic phones, it would not
necessarily go bankrupt since there was still a
need for cell phones. Thus, an entrepreneur needs
to choose a target group and adapt technology to
its needs. It’s really about deciding what you want
to do and not necessarily just following the flow
of technology advancements.
In any case, advice for entrepreneurs and SMEs
would be to keep in mind that whatever plan
they have set they need to ensure that it’s actually
applicable.
Always have a plan BOnce long-term objectives are set, the
organisation must think in terms of strategies and
initiatives that need to be implemented. Initiatives
include determining what types of financial,
marketing, IT or HR resources are needed and
implementing them within the determined time
period. The initiatives will have reflection on the
performance of the objectives and successful
achievement of the goals of the corporate plan.
The most difficult thing for a planner is to
plan his resources, which are always limited. The
organisation must look for a way to make the
best out of the available resources in order to
compete successfully in the market place.
Mobilising resources (IT, human, financial,
and so on) which may have an impact on the
performance of the organisation is crucial for
success. Today, organisations are leveraging IT
resources to effectively reach the customers and
meet their needs. Online marketing has become
a very successful tool and small organisations may
find that this is a necessity. But, since most of the
SMEs have limited resources and might not be
in position to explore online marketing properly,
they could consider additional options – plan
B. For example, if you plan to do newspaper
advertisement and find out that it’s beyond
your budget, plan B would be to go for online
resources (Twitter, Facebook and other social and
digital media options) since it’s cheaper and will
reach more people.
The advice for SMEs would be to know what
resources are required to meet the changing
consumer trends and competition dynamics.
Don’t blindly stick to the planA corporate plan is normally prepared with a long
term perspective in mind. However, a periodic
review of a strategy and its performance needs to
take place if there is a major shift or an emerging
new trend within the market. It is done by
comparing actual market situation with the goals,
vision and plan of the organisation and realising
existence of some of the triggers which require
revisiting the corporate plan to make changes if
needed.
It is crucial to be open to changes happening
in the market. For example, Kodak and Xerox at
some point failed because they didn’t consider
market changes – market entry of the digital
cameras and computers which forced Xerox to
downsize. The advice for SMEs would be not to
completely change their business, but to check
how emergence of new market conditions can
affect it and act and plan accordingly.
Dos and dont’sDos
• Try to wear the strategy hat! The entrepreneurs
should have faith that planning is essential for
growth in today’s competitive environment
• Rely on budget
• Look for the major changes that can happen in
your market place
Dont’s
• Planning is not only for large enterprises – it’s
the first, fundamental belief that is required.
Planning is as essential for SMEs as for large
enterprises.
• Planning is not budgeting – that’s the second
mistake everybody makes. Planning is looking
at overall shape of a company.
• Don’t start a business just to be called an
entrepreneur! Start a business to fill a gap and
because you think it will add value.
• Don’t hesitate to reach out for help if you find
yourself in a problematic position. Seek advice
from companies and entities which are willing
to guide SMEs and entrepreneurs – Enterprise
Qatar, Silatech, Bedaya centre, QDB and similar.
• Don’t feel that if you reach out for help you
are a failure – you’re not! Even if you fail, you’ll
learn from it and do better.
Planning is neither a feasibility study nor a business plan, since it covers the functioning of the organisation as a whole.
Nada Al-Mahmeed is a Corporate Planning Officer in Qatar Development Bank (QDB) and is responsible for developing the corporate plan for QDB and implementing the Balanced Scorecard for corporate performance management which contributes towards improving the productivity and performance of the bank as a whole. Nada graduated from Carnegie Mellon University in Qatar with a Bachelor of Science degree in Business Administration and a minor in English Studies. Nada can be contacted at [email protected].
About
management
54 october 2012
The SME Toolkit is a joint project between Qatar Development Bank and International Finance Corporation (IFC), a member of World Bank Group.By bringing together the global expertise of IFC and the local knowledge ofQDB, the SME Toolkit Qatar provides small businesses in Qatar with the toolsand resources that allow them to function to international standards.
• Step by step guidelines for business start up and management• Downloadable software tools like Business Plan Maker, Website Builder etc.• Online library with information on topics like Finance Marketing, Technology and International Business• Business Directory Listing and Legal Updates
qatar.smetoolkit.org
START YOUR BUSINESSSTART YOUR BUSINESSSTART YOUR BUSINESS
GROW YOUR BUSINESS
RUN YOUR BUSINESS
Introducing the SME Toolkit Qatar: An Online Platform to Support the Private Sector