Private Cloud: Manage Data Center Services

Business Priorities Presentation

AgendaAgenda

Business Drivers / Challenges

Business Capabilities

Summary and Next Steps

Demonstration

IT RealitiesBusiness Context

Management BurdenManaging IT is expensive, complex, and labor-intensive

Business AgilityIT is not aligned with changing business needs

Incre

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expensiv

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ineffi

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s cost

Scala

bilit

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creasi

ng IT c

apaci

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cap

ital-

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ime-i

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Inside Pressure on IT

Organization

IT Budgets

Innovation Maintenance/Operations

Inflexibility Dependency on IT

Lack of Scalability

Lack of Agility

IT RealitiesBusiness Context

Organizations want to increase operational efficiency by consolidating virtualized zones.

Internal use of private cloud appears to be a logical next step in the evolution of IT.

Savvy enterprises opt for lower-cost, mature, and outsourced private cloud providers.

Most enterprises prefer a hybrid model that uses private and public cloud services.

Shared private clouds can reduce costs and increase benefits.

The outsourced private cloud business is emerging at a significant pace.

Service providers must differentiate platform capability offerings and service levels.

Journey to the CloudBusiness Context

Application Transformation

Adopt a responsive, flexible, and interoperable

application platform

Manage Data Center Services

Improve data center reliability and responsiveness and

reduce costs

Data Center Transformation

Transform IT delivery model to align with business needs

Business Driver

Improve data centerreliability and responsiveness and reduce costs

Business

Meeting growing regulatory compliance demands

Identifying performance issues before they cause major business impacts

Adding new services, which requires capital expenditure and prolonged deployment time

Safeguarding critical data

Challenges

Challenges

Managing redundant identities across multiple systems

Meeting IT customers’ expectations for quality and consistency of services

Ensuring system availability

Enabling flexible management of physical and virtual resources

ITChallenges

A solution should help… …by providing the ability to

IMPROVE DATA CENTER RELIABILITY AND RESPONSIVENESS AND REDUCE COSTS

Unify physical and virtual environments across customer premises and the cloud to achieve efficiencies in heterogeneous environments by managing resources across physical and virtual platforms to ensure proactive service-level monitoring of availability, performance, and configuration

Reduce IT burden, enhance existing services, and offer new services, with access to near-infinite scalability on demand by dynamically allocating pooled internal IT resources and by providing consistency in operating system images deployed in the organization—to enable the ability to scale up or down as required to meet business needs (for example, easy provisioning) and to reduce power consumption and carbon footprint for a more environmentally sustainable, more efficient data center

Maintain business continuity after an outage, failure, data loss, or data corruption in the data center

Provide secure access to systems, and report on and respond to security-related events in the data center while ensuring broad access to information

Simplify identity and access management across multiple systems, applications, and users

Satisfy internal and external risks and compliance requirements for the data center environment

Provide consistent quality in services by focusing on the relationship with the IT customer to drive down costs and improve customer service through support of compliance standard models like the Information Technology Infrastructure Library (ITIL), and enable controls and enforcement to protect critical systems and to ensure regulatory compliance

Solution Support

AgendaAgenda

Business Drivers / Challenges

Business Capabilities

Summary and Next Steps

Demonstration

[ Insert Demo Title ]Demo

AgendaAgenda

Business Drivers / Challenges

Business Capabilities

Summary and Next Steps

Demonstration

Solution’s Business DriversIMPROVE DATA CENTER RELIABILITY AND RESPONSIVENESS AND REDUCE

COSTS

Sophistication of the Solution

Phase 1

Provides basic support for the most critical elements of the business driver

Phase 2

Provides adequate, typical support for critical and priority elements of the business driver

Phase 3

Provides thorough, streamlined support for the business driver that enables differentiated levels of performance

IMPROVE DATA CENTER RELIABILITY AND RESPONSIVENESS AND REDUCE

COSTS

Range of Business CapabilitiesBusiness Driver: Improve data center reliability and responsiveness

and reduce costsPhase 1 Phase 2 Phase 3

Centrally monitor the operations of essential data center services for availability and performance across platforms and physical and virtual environmentsMake server, networking, and storage more efficient to provide maximum scalability and cost-effectivenessEnsure consistency and ease deployment of well-defined configurationsProvide visibility into hardware and software assets and the identity and location of people who use themBack up server data that supports critical services in accordance with standard IT practices and help ensure recovery from damaged or lost data, hardware failure, and disaster

Centrally monitor and manage the operation of critical server infrastructure, end-user systems, and services over multiple physical and virtual environments to adhere to service-level agreements (SLAs)Enable easy deployment and maintenance of managed images and configuration files based on well-defined configurationsProvide the ability to repurpose a defined and consistent set of services, software, and hardware in response to new workload requirementsSupport changing workload requirements and deploy application and security updates for third-party and custom line-of-business applicationsProvide ongoing protection of data in the data center and ensure rapid data recovery to a near-current point in time that is acceptable to IT service ownersProvide support to accommodate planned downtime and reduce unplanned downtime without affecting availabilityRealize high availability of data, increased performance, and greater protection in the data center to improve service delivery

Deliver integration, efficiency, and business alignment of data center IT services by enabling informed and cost-effective decision making and proactive preventative maintenanceUse tools and automation to help optimize infrastructure to meet demand according to service-level agreements (SLAs)Ensure continual backup and archiving of data to enable recovery of any service to nearly any point in time, and enable rapid restoration of the data center environmentEnable geographical diversification by providing high availability, disaster recovery options, and increased service uptime

Range of Business CapabilitiesBusiness Driver: Improve data center reliability and responsiveness

and reduce costs (Continued…)

Phase 1 Phase 2 Phase 3Secure the IT infrastructure from attacks while preserving access to corporate resources across the enterprise, including endpoints, server applications, and the networkHelp enable secure remote access to information from virtually anywhere, wherever the business requires itManage credentials to allow only legitimate users access to devices, applications, and dataProvide IT administrators with an integrated view of the configuration status of servers and with detailed, location-specific views of potential issues to identify, assess, and mitigate risksEnsure alignment with business governance requirementsProvide a nimble IT services delivery engine that supports business needs as they arise and drives down costs

Provide remote access to information that is more secure, while enabling IT administrators to centrally manage network access and to control and monitor health policiesEasily and automatically provision and de-provision users' rights to access services in accordance with defined policiesHelp improve security and compliance and centrally monitor and track changes to system configuration, to identify and audit security breaches and compliance failuresEnforce security measures and monitor key security events for all servers and networking components in the data center to identify, assess, and mitigate compliance risksEnable faster and more consistent support for new business initiatives while maintaining security, privacy, and complianceProvide consistent IT services delivery across the entire organization

Secure and manage users' internal and external access across systems, from virtually any location and any deviceEnable organizations to share digital identities with trusted partners, customers, and vendors to provide seamless access to applicationsImplement strong, multi-factor, trusted authentication of users' credentials that is enforced through policiesTighten risk management by ensuring automatic identification of security and compliance threats and by automating mitigation of all deviations from security policyEnable IT to focus on governance by enabling the outsourcing of most IT service management processes to a cloud vendor

AgendaAgenda

Business Drivers / Challenges

Business Capabilities

Summary and Next Steps

Demonstration

Potential Business Benefits

Decreasing cost and lead time to deploy and scale systems

Mitigating disaster recovery risks

Consistently managing regulatory compliance demands

Next Steps

Discuss your priorities with ITMap to systems requirements

Understand what can be leveraged

Develop a high-level road map for deploying integrated capabilities

Translate back into business capabilities enabled/supported

Review the proposed business capability road map

© 2012 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing

market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.