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Company Confidential
Privacy Challenges
in a Mobile Environment
Dr. Tobias Bräutigam Senior Legal Counsel, Nokia
14 November 2012
1
Company Confidential
© Nokia 2012 Mobile Industry Privacy Challenge
Agenda
1. Privacy Challenges
A. The usual suspects
B. Multinationals
C. Mobile industry
2. Location based services privacy challenges
A. What are the challenges?
B. Challenge per type
3. An example of Privacy by Design
Company Confidential
Mobile is different
3
Company Confidential
“Usual Suspects of Privacy“
4
Security and technical and organisational
measures
Third party management
and outsourcing
Notifications and user choice
Company Confidential
Additional challenges as a multinational
5
Authority Requests
Educating your staff
world wide
Laws are different Localisation and updates drive costs
Company Confidential
Additional challenges for mobile industry
6 © Nokia 2012 Mobile Industry Privacy Challenge
Screen size
limited
Multitude of parties - Who is
the controller?
Multitude of sensors
– new rules
needed?
Company Confidential
Who is the controller?
7 © Nokia 2012 Mobile Industry Privacy Challenge
NEW REGULATION PROPOSAL
Article 24
Joint controllers
Where a controller determines the purposes,
conditions and means of the processing of personal
data jointly with others, the joint controllers shall
determine their respective responsibilities for
compliance with the obligations under this
Regulation, in particular as regards the procedures
and mechanisms for exercising the rights of the data
subject, by means of an arrangement between them
Company Confidential
Company Confidential
8 © 2009 Nokia Presentation name/Project owner/DD-MM-YYYY
Addressing location-based
services privacy challenges
© Nokia 2012 Mobile Industry Privacy Challenge 8
Company Confidential
9 © Nokia 2012 Mobile Industry Privacy Challenge
LBS Privacy Challenges
Street View Imaginery
Positioning = Identification?
Contextual Services
Company Confidential
Street-level imagery
10
© Nokia 2012 Mobile Industry Privacy Challenge
Face
s
Company Confidential
It is possible to position
without identifying
© Nokia 2012 Mobile Industry Privacy Challenge
Company Confidential
Company Confidential
Example use case
© Nokia 2012 Mobile Industry Privacy Challenge 13
Company Confidential
Employee location service
Indoor positioning system in Nokia office campus areas
• For locating assets e.g.meeting rooms and see real-time
booking status of meeting room
• To locate employee permanent seats
By signing up to service employee can
• see his/her own location the map
• see location of selected/consented colleagues on the map
Company Confidential
Privacy by Design
• Informing the employees • Employee consent is required when signing up to service
• Works councils • Privacy Supplements
• Granular choices • Whom to share with • How accurately
• Geofencing: User location is visible to the others only while in Nokia campus area
• Log data: No user specific location logs are stored in system
• In private areas like health center or restroom the system is arbitrating the location and not sharing the exact location with the others
Company Confidential
Locate use case
© Nokia 2012 Mobile Industry Privacy Challenge
Thank you