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CASE STUDIES INCASE STUDIES IN

Human Resource Management Human Resource Management

CASE STUDIES INCASE STUDIES IN

Human Resource Management Human Resource Management

I.K. International Pvt. Ltd.NEW DELHI

EditorsDr. Sanjeev Bansal

DirectorAmity Business School

Dr. Jaya YadavAssociate Professor

Department of Human ResourcesAmity Business SchoolHargovind Kakkar

Assistant ProfessorDepartment of Human Resources

Amity Business School

Published byI.K. International Pvt. Ltd.S-25, Green Park ExtensionUphaar Cinema MarketNew Delhi–110 016 (India)E-mail:info@ikinternational.comWebsite: www.ikbooks.com

ISBN: 978-93-84588-85-4© 2015 I.K. International Pvt. Ltd.

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or any means: electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission from the publisher.

Published by Krishan Makhijani for I.K. International Pvt. Ltd., S-25, Green Park Extension, Uphaar Cinema Market, New Delhi–110 016 and Printed by Rekha Printers Pvt. Ltd., Okhla Industrial Area, Phase II, New Delhi–110 020.

DisclaimerThe Case Studies are written solely for the purpose of class discussion and the contributors and editors do not intend to disclose any factual information or indulge in any managerial decision making.

Preface

Amity has always exhibited the pace of academic excellence. The Amity Group has been in the forefront in research and innovation. Under the leadership of the great visionary – Dr. Ashok K. Chauhan – Founder President of Amity, it has nurtured talent and contributed to academia and research in numerous ways. One such attempt is this book, which is a compendium of Case Studies showcasing various functions of Human Resource Management. Talent is strength, Talent is an asset, Talent is the differentiator and Talent can bring sustainable competitive advantage. Be it a High Technology company investing in latest products and adopting measures to drive innovation or be it a Low Technology company relying on material and competing with prices, Talent matters. Talent is therefore the most vital resource for an organization. In the words of Fitz-enz, Human Resources are the key to deliver meaningful outputs to customers. Managing them is the biggest challenge to protect the organization’s existence. As a function, HR is evolving and it is strategic to organizational success. This work is an attempt to address the needs of the rapid changing environment by discussing the contemporary HR practices. Decision making for the future can be wisely done by refl ecting on the past events, thus Case Studies serve as an effective method of teaching. Text books in the area provide examples and discussion questions along with short cases thus a need for a supplementary book on Case Studies to update students with practical realities was felt. Case Studies ignite discussions; provide detailed valuable information, develop problem solving skills and bring the readers closer to the working of actual world. The objective of the book is to present a compilation of Human Resource Management case studies highlighting

vivi Preface Preface

some of the contemporary issues and practices in the major processes Human Resource Function. These case studies will offer insights into real scenarios in people management be it in Talent Acquisition, Investment in Talent or Talent Engagement. In all, 22 case studies under three major themes have been presented: I. The Basis of the Function – HR Policy and Talent

Acquisition. This section covers cases in the area of Human Resource Policies and Acquisition of Talent. Readers will be oriented towards present-day HR Policies, Ethical Issues in implementing policies, Market Mapping in recruitment, Implementation of advanced systems in hiring process and Challenges in On-Boarding.

II. Skill Building and Developing Competency – Investment in Talent. This section focuses upon various facets of Training and Development Function of Human Resource. Cases here encompass Training Need Identifi cation, Training Effectiveness, and Impact of Training on Job Satisfaction. Also, relevance of Competency Mapping and Corporate Mentoring as noted areas of Talent Development are introduced.

III. Pay, Reward and Welfare – Talent Engagement. The signifi cance of Well-being and Prosperity is mentioned in this section. Cases concerning monetary and non-monetary compensation, Employee Welfare and reward practices leading to engagement are part of this section. Issues such as retention, satisfaction and Personal Effectiveness are discussed.

We hope that this book prompts dialogue in class room teaching and takes the readers to explore new insights into management scenarios.

Sanjeev BansalJaya Yadav

Hargovind Kakkar

Contributors

Case 1Ms. Mary Thomas is a student of MBA (HR) at Amity Business School and Dr. R Sujatha is an Associate Professor at Amity Business School.

Case 2Ms. Sofi a Malhotra is a student of MBA (HR) at Amity Business School and Dr. Chandranshu Sinha is an Associate Professor at Amity Business School.

Case 3Ms. Pragya Maini is a student of MBA (HR) at Amity Business School and Dr. R Sujatha is an Associate Professor at Amity Business School.

Case 4Ms. Arohi Nepalia is a student of MBA (HR) at Amity Business School and Dr. Jaya Yadav is an Associate Professor at Amity Business School.

Case 5Mr. Swarna Pavan Kumar is a student of MBA (HR) at Amity Business School and Ms. Shinu Vig is an Assistant Professor at Amity Business School.

Case 6Ms. Neha Jejurikar is a student of MBA (HR) at Amity Business School and Dr. Smrita Sinha is an Assistant Professor at Amity Business School.

Case 7Ms. Himani Sharma is a student of MBA (HR) at Amity Business School and Dr. Shikha Mishra is an Assistant Professor at Amity Business School.

viiiviii Contributors Contributors

Case 8Ms. Radhika Kapoor is a student of MBA (HR) at Amity Business School and Dr. Jaideep Kaur is an Assistant Professor at Amity Business School.

Case 9Ms. Naimisha Mahoon is a student of MBA (HR) at Amity Business School and Dr. Shikha Mishra is an Assistant Professor at Amity Business School.

Case 10Ms. Nikita Goel is a student of MBA (HR) at Amity Business School and Dr. Smrita Sinha is an Assistant Professor at Amity Business School

Case 11Ms. Koshika Varshney is a student of MBA (HR) at Amity Business School and Dr. R Sujatha is an Associate Professor at Amity Business School.

Case 12Ms. Jyoti is a student of MBA (HR) at Amity Business School and Dr. Shikha Mishra is an Assistant Professor at Amity Business School.

Case 13Ms. Bhanvi Solanki is a student of MBA (HR) at Amity Business School and Mr. Hargovind Kakkar is an Assistant Professor at Amity Business School.

Case 14Ms. Ekta Johar is a student of MBA (HR) at Amity Business School and Dr. Chandranshu Sinha is an Associate Professor at Amity Business School.

Case 15Ms. Ganika Narang is a student of MBA (HR) at Amity Business School and Dr. R Sujatha is an Associate Professor at Amity Business School.

Contributors Contributors ixix

Case 16Ms. Shikha Dawar is a student of MBA (HR) at Amity Business School and Dr. Taranjeet Duggal is a Professor at Amity Business School.

Case 17 Ms. Prachi Tyagi is a student of MBA (HR) at Amity Business School and Dr. Smrita Sinha is an Assistant Professor at Amity Business School.

Case 18Ms. Anisha Yadav is a student of MBA (HR) at Amity Business School and Dr. Jaya Yadav is an Associate Professor at Amity Business School.

Case 19Ms. Rivanjali Mithal is a student of MBA (HR) at Amity Business School and Dr. Harminder Kaur Gujral is an Associate Professor at Amity Business School.

Case 20Ms. Ashina Makhijani is a student of MBA (HR) at Amity Business School and Mr. Hargovind Kakkar is an Assistant Professor at Amity Business School.

Case 21Ms. N. Mahathi is a student of MBA (HR) at Amity Business School and Ms. Mansi Paul is an Assistant Professor at Amity Business School.

Case 22Ms. Shruti Rana is a student of MBA (HR) at Amity Business School and Dr. Taranjeet Duggal is a Professor at Amity Business School.

Case Studies in Human ResourceManagement

Publisher : IK International ISBN : 9789384588854Author : Sanjeev Bansal,Jaya Yadav And HargovindKakkar

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