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Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD

Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD

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Page 1: Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD

Principles of Supply Chain Management: A Balanced Approach

Prepared by Daniel A. Glaser-Segura, PhD

Page 2: Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD

Introduction

Purchasing- Obtaining merchandise, capital equipment; raw materials, services, or maintenance, repair, and operating (MRO) supplies in exchange for money or its equivalent.

Merchant Buyers-wholesalers and retailers who purchase for resale.

Industrial Buyers-

purchase raw materials for conversion, services, capital equipment, & MRO supplies.

Principles of Supply Chain Management: A Balanced Approach by Wisner, Leong, and Tan.

© 2005 Thomson Business and Professional Publishing 2

Page 3: Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD

The Role of Purchasing in an OrganizationThe primary goals of purchasing are:

1. Ensure uninterrupted flows of raw materials at the lowest total cost,

2. Improve quality of the finished goods produced, and 3. Optimize customer satisfaction.

Purchasing contributes to these objectives by: Actively seeking better materials and reliable suppliers, Work closely with strategic suppliers to improve quality

materials, and Involving suppliers and purchasing personnel in new product

design and development efforts.Principles of Supply Chain Management: A Balanced Approach by Wisner, Leong, and

Tan.

© 2005 Thomson Business and Professional Publishing 3

Page 4: Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD

The Purchasing Process

Manual Purchasing-Older system, prone to duplication of effort and error

Step 1-Material Requisition/Purchase Requisition- stating product, quantity, and delivery due date are clearly.

Step 2- The Request for Quotation (RFQ)- Buyer identifies suppliers & issues a request for quotation (RFQ). Step 3- The Purchase Order (PO)- The purchase order is the buyer’s offer & becomes a binding contract when accepted by supplier.

Principles of Supply Chain Management: A Balanced Approach by Wisner, Leong, and Tan.

© 2005 Thomson Business and Professional Publishing 4

Page 5: Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD

The Purchasing Process- Cont.

Principles of Supply Chain Management: A Balanced Approach by Wisner, Leong, and Tan.

© 2005 Thomson Business and Professional Publishing 5

Page 6: Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD

The Purchasing Process- Cont.Electronic Procurement (e-Procurement)

Step 1- Material user inputs a materials requisition- relevant information such as quantity and date needed.

Step 2- Materials requisition submitted to buyer- at purchasing department (hardcopy or electronically).

Step 3- Buyer assigns qualified suppliers to bid- Product description, closing date, & conditions are given.

Step 4- Buyer reviews closed bids & selects a supplierPrinciples of Supply Chain Management: A Balanced Approach by Wisner, Leong, and

Tan.

© 2005 Thomson Business and Professional Publishing 6

Page 7: Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD

The Purchasing Process- Cont.Advantages for the e-Procurement System

Time savings Cost savings Accuracy Real time Mobility Trackability Management Benefits to the suppliers

Principles of Supply Chain Management: A Balanced Approach by Wisner, Leong, and Tan.

© 2005 Thomson Business and Professional Publishing 7

Page 8: Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD

Small Value Purchase Orders

Processing costs can be substantial. Small value purchases should be minimized through: Procurement Credit Card/Corporate Purchasing CardBlank Check Purchase OrdersBlanket or Open-End Purchase OrdersStockless Buying or System ContractingPetty CashStandardization & Simplification of Matls & ComponentsAccumulating Small Orders to Create a Large OrderUsing a Fixed Order Interval

Principles of Supply Chain Management: A Balanced Approach by Wisner, Leong, and Tan.

© 2005 Thomson Business and Professional Publishing 8

Page 9: Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD

Sourcing Decisions: The Make-or-Buy Decision Outsourcing -buying materials and components

from suppliers instead of making them in-house. The trend has moved toward outsourcing.

Backward integration refers to acquiring sources of supply

Forward integration refers to acquiring customer’s operations.

The Make or Buy decision is a strategic decision.

Principles of Supply Chain Management: A Balanced Approach by Wisner, Leong, and Tan.

© 2005 Thomson Business and Professional Publishing 9

Page 10: Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD

Sourcing Decisions: The Make-or-Buy Decision- Cont.

Reasons for Buying or Outsourcing  Cost advantage: Especially for components that are non-

vital to the organization’s operations.

Insufficient capacity: A firm may be at or near capacity.

Lack of expertise: Firm may not have the necessary technology and expertise.

Quality: Suppliers have better technology, process, skilled labor, and the advantage of economy of scale.

Principles of Supply Chain Management: A Balanced Approach by Wisner, Leong, and Tan.

© 2005 Thomson Business and Professional Publishing 10

Page 11: Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD

Sourcing Decisions: The Make-or-Buy Decision- Cont. Reasons for Making

Protect proprietary technology No competent supplier Better quality control Use existing idle capacity Control of logistics- lead-time

transportation, and warehousing cost Lower cost

Principles of Supply Chain Management: A Balanced Approach by Wisner, Leong, and Tan.

© 2005 Thomson Business and Professional Publishing 11

Page 12: Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD

Sourcing Decisions: The Make-or-Buy Decision- Cont.

The Make-or-Buy Break-Even Analysis

Principles of Supply Chain Management: A Balanced Approach by Wisner, Leong, and Tan.

© 2005 Thomson Business and Professional Publishing 12

Page 13: Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD

Roles of Supply Base

Supply Base- suppliers that a firm uses to acquire its materials, services, supplies, and equipment.

Firms emphasize long-term strategic supplier alliances consolidating volume into one or fewer suppliers, resulting in a smaller supply base.

Preferred suppliers provide: Early supplier involvement- Information on the latest trends in

materials, processes, or designs Information on the supply market Capacity for meeting unexpected demand Cost efficiency due to economies of scale

Principles of Supply Chain Management: A Balanced Approach by Wisner, Leong, and Tan.

© 2005 Thomson Business and Professional Publishing 13

Page 14: Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD

Supplier Selection

Product and process technologies

Willingness to share technologies and information

Quality Cost Reliability

Order System and cycle time

Capacity Communication

capability Location Service

Principles of Supply Chain Management: A Balanced Approach by Wisner, Leong, and Tan.

© 2005 Thomson Business and Professional Publishing 14

The process of selecting suppliers, is complex and should be based on multiple criteria:

Page 15: Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD

How Many Suppliers to Use 

Reasons Favoring a Single Supplier

To establish a good relationship

Less quality variability Lower cost Transportation economies Proprietary product or

process Volume too small to split

Reasons Favoring More than One Supplier

Need capacity Spread risk of supply

interruption Create competition Information Dealing with special kinds

of businessPrinciples of Supply Chain Management: A Balanced Approach by Wisner, Leong, and

Tan.

© 2005 Thomson Business and Professional Publishing 15

Single-sourcing- a risky proposition. Although trends favor fewer sources, avoid single source.

Page 16: Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD

Purchasing: Centralized vs. Decentralized  Purchasing Organization dependent on many factors, such as market conditions & types of materials required.

Centralized Purchasing- purchasing department located at the firm’s corporate office makes all the purchasing decisions.

Decentralized Purchasing-

individual, local purchasing departments, such as plant level, make their own purchasing decisions.

Principles of Supply Chain Management: A Balanced Approach by Wisner, Leong, and Tan.

© 2005 Thomson Business and Professional Publishing 16

Page 17: Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD

Purchasing: Centralized vs. Decentralized   Advantages- Centralization

Concentrated volume- leveraging purchase volume

Avoid duplication Specialization Lower transportation costs No competition within units Common supply base

 

Advantages- Decentralization

Closer knowledge of requirements

Local sourcing Less bureaucracy

Principles of Supply Chain Management: A Balanced Approach by Wisner, Leong, and Tan.

© 2005 Thomson Business and Professional Publishing 17

A hybrid purchasing organization- both decentralized at the corporate level and centralized at the business unit level may be warranted.

Page 18: Principles of Supply Chain Management: A Balanced Approach Prepared by Daniel A. Glaser-Segura, PhD

International Purchasing/Global SourcingGlobal sourcing-

Opportunity to improve quality, cost, and delivery performance.

Requires additional skills and knowledge to deal with international suppliers, logistics, communication, political environment, and other issues. 

Import broker or sales agent- performs service for a fee. Import merchant- buys and takes title to the goods. Trading company- imports & carries wide variety of goods.

Principles of Supply Chain Management: A Balanced Approach by Wisner, Leong, and Tan.

© 2005 Thomson Business and Professional Publishing 18