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Rev.1 1 | P a g e
Prime1 & Prime3
Monitoring and Configuration Manual
Rev Date Author/s Checked Date
1 11/9/2020 Jack Wright Smith JA 11/9/2020
Rev.1 2 | P a g e
Table of Contents 1. Introduction .......................................................................................................................................................................... 3
1.1 About this Manual ................................................................................................................................................................ 3
2. Setting up a Selectronic account ...................................................................................................................................... 4
2.1 Setting up your Selectronic account ................................................................................................................................. 4
2.1.1 Go to select.live/login in your internet browser. ...................................................................................................... 4
2.1.2 Click “Not Registered Yet?” ....................................................................................................................................... 4
2.1.3 Fill out the registration form with your preferred email address, and sign up. ...................................................... 5
2.1.4 An Activation code will be sent to your email. ........................................................................................................ 6
2.2 Logging into select.live ........................................................................................................................................................ 6
2.2.1 Go to select.live/login in your internet browser. ...................................................................................................... 6
2.2.2 Enter your email and password for your select.live account ................................................................................. 7
3. Monitoring your Prime System with SP LINK Monitor ....................................................................................................... 12
4. Configuring your Prime System with SP LINK (Installer Only) .......................................................................................... 22
5. OPTIONAL – Advanced Installer Monitoring for the Prime System with the SwitchDin portal .................................... 38
5.1 Setting up your SwitchDin account .................................................................................................................................. 38
5.2 Logging into the SwitchDin portal .................................................................................................................................... 39
5.3 Using the SwitchDin portal................................................................................................................................................. 41
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1. Introduction
1.1 About this Manual
This Manual provides the System Owner & Installer instructions to access their Prime System’s monitoring & configuration
features.
Please note that the registration of the monitoring MUST be set up for the Installer and the System Owner.
The registration process is the same for both the Installer and the System Owner, but this manual must be completed by
both the Installer and System Owner individually with their own email addresses.
EVO Power strongly recommend that the System Owner and Installer complete the registration process 1-7 days before
the Prime Installation.
All Prime Systems require an internet connection to comply with EVO Power’s warranty conditions.
To provide Internet access to your Prime System, you will need a hardwired LAN connection into the IsoBox OR the
System Owner purchases a 4G SIM Data Plan for the Prime System.
Note: the 4G SIM is preinstalled into the Prime System and EVO Power share the IMEI number for simple activation.
Due to privacy reasons, EVO Power requires the System Owner & Installer of the Prime System use their own email to
access the Selectronic monitoring software: select.live & SP LINK.
Foreword note:
If any of the following issues occur during the initial setup and connection to the Prime system, or during any other future
connection to the Prime system:
• No internet to select.live, SGD, IsoBox or Prime
• No power to select.live or SGD
• Unable to connect to SP PRO via SP LINK select.live connection
Then EVO Power recommend a direct USB cable connection to the SP PRO for troubleshooting.
EVO Power have provided a USB-A to USB-B cable with the Prime system to connect directly to the SP PRO.
Connect this USB cable to connect your computer via the USB-A port, and the other end to the SP PRO via the USB-B
port at the bottom of the SP PRO.
Continue through this manual to section 3.2.3, but select the “USB” connection type instead of the “select.live” option:
Press the “Connect” button and proceed through the monitoring & configuration steps in this manual as per normal.
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2. Setting up a Selectronic Monitoring account
A Selectronic account is required to access the Prime’s configuration, monitoring and fault log software.
If you DO NOT have an existing Selectronic Monitoring account, go to step 2.1
If you DO have a Selectronic Monitoring account, go to step 2.2
2.1 Setting up your Selectronic account
2.1.1 Go to select.live/login in your internet browser.
2.1.2 Click “Not Registered Yet?”
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2.1.3 Fill out the registration form with your preferred email address, and sign up.
This email will be used to login to your Prime configuration software.
This email will also receive notifications for any potential faults produced by your Prime System.
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2.1.4 An Activation code will be sent to your email.
Check your email inbox for an activation code from Selectronic.
Put this code into the activation code form and activate your account via the green activate button.
Note: This activation code may take a few minutes to be received.
After activating your account, your Selectronic / select.live account setup is complete.
Note: Write down and save your Email & Password for this account, as you will need to use these login details every time
you want to access your Selectronic SP PRO configuration, monitoring and fault log.
2.2 Logging into select.live
2.2.1 Go to select.live/login in your internet browser.
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2.2.2 Enter your email and password for your select.live account
2.2.3 Find the “Add a System” button
After logging into select.live with your select.live account, you will be redirected to select.live/systems
On the Right-Hand-Side you will see the “Add a System” button, click it.
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2.2.4 Adding a new System to your profile
Here you will need to enter the Device ID and Serial number for your Prime System to add your Prime System to your
profile.
EVO Power have provided you your Device ID & Serial Number via the System Programming Form:
For example:
Device ID: 12AB3456
Serial number: 234567
Insert your “Device ID” and “Serial” details into their input fields.
Select “Installer” in the Access Required section.
Note: EVO Power require both the System Owner & Installer of the Prime systems to register as “Installer” during this setup
step.
Note: If you do not have access to your device ID & serial number, your select.live LCD display shows your device ID &
serial number.
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2.2.5 Viewing your System
You have now registered your Prime System to your Selectronic account.
You will be automatically redirected to select.live/systems where you can see your Prime System(s) and the device ID
and serial number have already been setup by EVO Power .
Click on your System Name to access your Prime System dashboard, seen highlighted in red below:
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2.2.5 Viewing your System Dashboard
When clicking on your system name, you will be automatically redirected to your system dashboard.
Your System Dashboard displays the power flow and operation of your system.
2.2.6 Viewing your System Events and Faults
At the top left of the website, click “Events”
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This will send you to your Prime System’s Event page.
In the Events section, you will be able to see all the details regarding your potential fault, including:
• Fault Description
• Time of Fault / Fault Created
• Fault Cleared
You will also receive email notifications for any potential faults for your Prime System, and these emails will be sent to
your select.live login email address.
EVO Power will be regularly monitoring all Prime Systems, as we also receive email notifications for any potential Prime
System faults.
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3. Monitoring your Prime System with SP LINK Monitor
SP LINK Monitor is the software used by System Owners to monitor & control their Prime System. This is often used by
System Owners that may want to see more detailed data on the system and turn the Inverters and Generators on and
off remotely.
EVO Power recommend that the System Owner only uses SP LINK Monitor to monitor their system, not the full SP LINK
version that allows configuration.
Make sure your Prime System has an internet connection.
This can be checked by looking at your select.live LCD screen, and seeing that “Cloud: OK” is displayed.
If the Installer would like to re-configure the Prime System via SP LINK, please refer to section 4. “Configuring your Prime
System with SP LINK.”
Failure to refer to section 4. “Configuring your Prime System with SP LINK.” before re-configuring the system may affect
your Prime System warranty as there is important battery related settings that should not be changed.
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3.1 Installing SP LINK Monitor to the System Owner’s Computer
SP LINK Monitor must be installed on a Windows PC.
Go to http://www.selectronic.com.au/sppro/splink.htm, click the SP LINK Monitor link and save the installation file.
After downloading the installation file, open it to start the SP LINK Monitor installation.
Click through the SP LINK Monitor installation process.
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Close the installer when complete.
3.2 Opening and accessing SP LINK Monitor with your Prime System
3.2.1 Open SP LINK Monitor
Go to your desktop and open SP LINK Monitor
3.2.2 Close the Help window
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3.2.3 Open your site file
EVO Power have sent your Installer the Prime System SP LINK Site and Configuration files for both the Installer and the
System Owner configuration. This is provided via email with a link to your site file.
To open your site file in SP LINK Monitor, click: File → Site Information → Open...
Locate your Prime System SP LINK site file in your Prime System Folder, and open the site file.
Note: The Site File will have an SP LINK icon, and will have a .SPLS file extension.
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3.2.3 Connect to your Prime System
After you have opened your SP LINK site file, click the “Connection Settings” at the bottom left of the screen.
Under Connection Type, select: Select.live.
Then enter your select.live Email and Password you have saved from section of this manual:
“2: Setting up your Selectronic Account”
After entering your Email and Password, click the “Connect” button.
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Note: For System Owners or Installers that have multiple SP PROs online connected to the same account, you may be
prompted to select the serial number of the Prime System that you would like to connect to.
Select the Serial of the Prime system that you would like to connect to.
You are now connected to your Prime System SP LINK Monitoring.
3.3 SP LINK Monitor Data
From this SP LINK Monitor connection, you can see all the data for your Prime System.
To view additional information about any of the data in SP LINK Monitor, simply right-click on any of the data labels and
SP LINK Monitor will automatically open up the additional information of this data label for you.
Examples of this will be shown later on.
Note: You will need Adobe Acrobat or Adobe Reader version 7 or higher to access the additional SP LINK Monitor
information.
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3.3.1 SP LINK Monitor Quick View
Click the “Quick View” tab at the top left of the screen to view the Quick View data of your Prime System.
Quick View displays the general information about the status of your Prime System.
As previously mentioned, simply right-click on any of the data labels and SP LINK Monitor will automatically open the
additional information of this data label for you.
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3.3.2 SP LINK Monitor Data View
Click the “Data View” tab at the top left of the screen to view the Data View section of your Prime System.
The Data View tab contains much more detailed information about the operation of your Prime System.
Feel free to click through the different tabs of data below the Data View tab.
As previously mentioned, simply right-click on any of the data labels and SP LINK Monitor will automatically open up the
additional information of this data label for you.
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Note: With SP LINK Monitor, the Prime System configuration settings can NOT be modified.
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4. Configuring your Prime System with SP LINK (Installer Only)
SP LINK is the software used to configure technical settings and monitor your Prime System in detail.
Make sure your Prime System has an internet connection.
This can be checked by looking at your select.live LCD screen, and seeing that “Cloud: OK” is displayed
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4.1 Installing SP LINK
Go to http://www.selectronic.com.au/sppro/splink.htm and click the SP LINK link and save the installation file.
After downloading the installation file, open it to start the SP LINK installation.
Click through the SP LINK Monitor installation process.
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Close the installer when complete.
4.2 Opening and accessing SP LINK with your Prime System
4.2.1 Open SP LINK
Go to your desktop and open SP LINK
4.2.2 Close the Help window
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4.2.3 Close the Easy Start Guide
4.2.4 Open your site file
EVO Power have sent both the Consumer and Installer their Prime System SP LINK Site and Configuration files in the Prime
System Folder.
To open your site file in SP LINK, click File -> Site information -> Open...
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Locate your Prime System SP LINK site file in your Prime System Folder, and open the site file.
Note: The Site File will have an SP LINK icon, and will have a .SPLS file extension.
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4.2.5 Connect to your Prime System
After you have opened your SP LINK site file, click the “Connection Settings” at the bottom left of the screen.
Under Connection Type, select: Select.live
Then enter your Installer select.live Email and Password you have saved from section of this manual: “2: Setting up your
Selectronic Account”.
After entering your Email and Password, click the “Connect” button.
Note: For System Owners or Installers that have multiple SP PROs online connected to the same account, you may be
prompted to select the serial number of the Prime System that you would like to connect to.
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Select the Serial of the Prime system that you would like to connect to.
You are now connected to your Prime System SP LINK Monitoring.
4.3 SP LINK Data
From this SP LINK connection, you can see all the data for your Prime System.
To view additional information about any of the data in SP LINK, simply right-click on any of the data labels and SP LINK
will automatically open a help window that displays the additional information of this data label for you.
Examples of this will be shown later in this manual.
Note: You will need Adobe Acrobat or Adobe Reader version 7 or higher to access the additional SP LINK Monitor
information.
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4.3.1 SP LINK Quick View
Click the “Quick View” tab at the top left of the screen to view the Quick View data of your Prime System.
As previously mentioned, simply right-click on any of the data labels and SP LINK will automatically open a help window
that displays the additional information of this data label for you.
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4.3.2 SP LINK Data View
Click the “Data View” tab at the top left of the screen to view the Data View section of your Prime System.
The Data View tab contains much more detailed information about the operation of your Prime System.
Feel free to click through the different tabs of data below the Data View tab.
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4.4 SP LINK Configuration
From your SP LINK connection, you will also be able to configure your Prime System.
4.4.1 Get the SP PRO’s Configuration
EVO Power have already pre-configured the SP PRO and Prime System to function as per the consumer’s initial request.
EVO Power require the installer to save and utilise the original pre-configured Prime System configuration to your system,
and then making allowed modifications from there.
To save the configuration that is already on the SP PRO, press the “Get SP PRO’s Configuration” button.
4.4.2 Reverting back to original pre-configured settings
If configuration setting modifications have been made, but want to be reverted back to EVO Power’s original pre-
configuration settings, complete this step.
The pre-configuration files have been sent to the consumer and installer of the Prime System in the Prime System Folder.
To open your configuration file in SP LINK, click File -> Configuration Settings -> Open...
Locate the correct original Prime System SP LINK configuration file in your Prime System Folder, and open the site file.
Note: The configuration File will have a .SPLC file extension.
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Then select the “Configure SP PRO” button at the top-right of SP LINK.
The SP PRO has now been reverted back to EVO Power’s original pre-configuration settings.
4.4.3 Modifying the configuration settings
If the Installer is experienced with SP LINK, they may modify some of the Prime System configuration settings.
Please note, there are some settings which strictly cannot be modified to stay within the battery specifications &
warranty conditions.
Please refer to Section 4.4.4 that shows the settings which MUST NOT be modified.
The password to confirm allowed modification of the configuration settings is “74”.
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4.4.4 Configuration settings that MUST NOT be changed
Changing the following configuration settings to be outside of the EVO Power configured ranges may affect the Prime
System warranty and is not allowed without written confirmation from EVO Power:
• Battery Type: BMS – LG Chem
• Operating Voltage Range: 47.8VDC - 57.8VDC
• You CAN NOT change the Shutdown SoC BELOW 3%, but may increase it above 3%
• SoC Control: Enabled
• Leave the highlighted in red Battery values as EVO Power have configured:
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• Leave the highlighted in red Charger values as EVO Power have configured:
• For Inverter control, EVO recommend the below values but is up to the battery system designer to decide:
o 20% SoC Support Limit for On-Grid
o 40% SoC Support Limit for Off-Grid
This value may be modified, but EVO Power suggest not going below the default pre-configured values above
to allow for backup power if the grid failure or if there is generator related issues.
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• For Charger Control, do not exceed the SP PRO’s maximum rated power.
• Leave the highlighted in red System values as EVO Power have configured:
• Do not enable any Inputs / Outputs for Low Batt Shut Down Override Input
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• Do not enable any Battery Inputs / Outputs
• Do not modify service settings.
If the service settings need to be modified, contact EVO Power.
Then EVO Power will remotely modify the system.
If you wish to make any modifications to the unchangeable configurations settings, discuss and get approval in writing
from EVO Power first.
After the modifications have been made to the system, press the “Configure SP PRO” button.
The Prime system is now re-configured with your custom configuration settings.
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5. OPTIONAL – Advanced Installer Monitoring for the Prime System
with the SwitchDin portal
The Prime Systems are connected to an online monitoring portal hosted by SwitchDin.
This SwitchDin portal is not designed for the end customer, but is utilised as a technical support advanced battery
monitoring tool.
It provides more advanced live & historical detailed data of the complete system compared to select.live.
If VPP functionality is required, contact EVO Power for further details.
A SwitchDin account is required to access the Prime’s monitoring portal and to enable VPP functionality.
If you DO NOT have a SwitchDin account, go to step 5.1
If you DO have a SwitchDin account, go to step 5.2
5.1 Setting up your SwitchDin account
If you do not have a SwitchDin account, EVO Power have sent a SwitchDin account setup link to your provided email
address with your name.
After setting up your account, you will be automatically linked to the Prime System SwitchDin portal.
EVO Power have invited you to access the SwitchDin portal for the Prime System that is being installed.
A link has been sent to your provided email address, and the account is already in your name.
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Click the “visit this link”, and you will be redirected to the sign up page.
Sign up with the same email address that you received the invitation email and link from.
You are now registered and logged into the SwitchDin portal.
Go to step 5.3 Using the SwitchDin portal to learn about the SwitchDin portal.
Note: Write down and save your Email & Password for this account, as you will need to use these login details every time
you want to access your SwitchDin portal.
5.2 Logging into the SwitchDin portal
If you do have a SwitchDin account, EVO Power have sent an invitation link to your provided email address.
After signing in to the SwitchDin portal, you will be automatically linked to the Prime System SwitchDin portal.
You will receive and email stating that you have been granted access to the Prime System’s SwitchDin portal.
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Click the “visit this link”, and you will be redirected to the sign up page.
You can also go to https://app.switchdin.com/accounts/sign-in in your internet browser.
Login with your SwitchDin account Email and Password.
Then press the “Sign In” button.
As EVO Power have already linked your SwitchDin account to the Prime System, go to
https://app.switchdin.com/portfolios/ to access the SwitchDin monitoring for the Prime System.
You now have access to your SwitchDin portal for your Prime System.
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5.3 Using the SwitchDin portal
The SwitchDin portal displays many graphs and values for your Prime System.
The Overview tab displays the General overview of the Prime System.
The Performance tab displays graphs of the different measurements of your Prime System.
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The Live tab displays your live raw data for your Prime System.
Devices displays the SwitchDin SGD that is connected to your Prime System.
If you have any questions in relation to the setup or the monitoring portals please email [email protected] or
call our service team on +61 (3) 8799 2977