PRICING

TRAINING INFORMATION

NSS

• Deals that are loaded under the ‘By Tariff’:

• Monthly subscription of the specific deal will be equal to the

• monthly subscription of the tariff. • Example: Samsung S5 on a Smart

Red VIP: TMC @ R1999• Smart Red VIP tariff monthly

subscription: @ R1999• This deal will be available under

By Tariff

• Deals that are loaded under the ‘By Discounted Tariff’:

• Monthly subscription of the specific deal will be more than the

• monthly subscription of the tariff. • Example: Samsung S5 on a Smart

S: TMC @ R489• Smart S tariff monthly

subscription: @ R199• This deal will be available under

By Discounted Tariff

RSS

• Deals that are loaded under the ‘Standard Pricelist’:

• Monthly subscription of the specific deal will be equal to the

• monthly subscription of the tariff. • Example: Samsung S5 on a Smart

Red VIP: TMC @ R1999• Smart Red VIP tariff monthly

subscription: @ R1999• This deal will be available under

Standard Pricelist

• Deals that are loaded under the ‘Reduced Subscription Offer’:

• Monthly subscription of the specific deal will be more than the• monthly subscription of the tariff. • Example: Samsung S5 on a Smart S: TMC @ R489• Smart S tariff monthly subscription: @ R199• This deal will be available under Reduced Subscription Offer

RECENTLY LAUNCHED TARIFFS:

• My MTN Choice Tariffs:

• All the My MTN Choice catalogue deals are loaded with additional

• VAS, i.e. 100SMS and 100MB for example:

• The cost seen on NSS/RSS is the telephony cost and it doesn’t

• include the cost of the VAS. The consultant needs to view the

• specific deal in order to see the Total Monthly Cost (TMC). Please

• See example below:

• Samsung S5 on a My MTN Choice 100 @ TMC R529

• Telephony on My MTN Choice @ R484pm• 100SMS @ R15pm• 100MB @ R30pm

• This means TMC R529 = R484 + R15 + R30

• The consultant sees the R484 and assumes the deal Is not loaded.

• What they see on NSS:

• Samsung G900 Galaxy S 5 Black(Micro Sim) 32Gb free R 484.00x 24

• months with CATM 72 August 2014 + 100SMS + 100MB @ TMC R529

• (Backorder)

• What they see on RSS:

• If the consultant views the offer he/she will be able to see that the TMC

• equals R529

SERVICE DESK - TIPS• Provide the correct information: – If a deal is to be created on a specific dealer code, please provide the correct dealer code; - For a retention, please provide the number/s in question; - Matching a competitors deal, always attach proof of the deal to be matched; - When requesting a deal on a handset which comes in a number of colours, please provide the colour of the device you would like loaded. - Complete all mandatory fields with the CORRECT information.

• Check all TABS before logging a query: - Consultants must check under all TABS on either NSS or RSS before sending a task stating that a deal is not loaded. Please refer to earlier slides for assistance. - My MTNChoice packages. Refer to slide above on how to find a catalogue deal on the new My MTNChoice packages. If unsure, select the deal and press “View Offer” where the full description will be available.

THANK YOU