Embed Size (px)
Citation preview
iompost.com/parcels
Price guideOayllys-priosPrices effective from 25th October 2021
Local, UK andInternational Parcels
UK ServicesChoose from one of our three delivery speeds:
express10 - for guaranteed* deliverynext working day by 10am
express24 - for guaranteed* deliverynext working day by close of business
express48 - for guaranteed*delivery within 2 working days by close of business
Saturday delivery is available for an extra £14.40†
All of our UK services include:
• Full tracking on iompost.com
• Signature on delivery
• Free collection for account customers
• Dedicated aircraft ensuring securedespatch same working day
• No fuel surcharges
• Up to £200 cover for loss or damage included in express10 service.
• Up to £100 for loss or damageincluded in express24 and up to £50for express48
For items under 4Kg, we recommendusing our Special Delivery service.
* Guarantee definition: whole or proportionate refund of consignment charges in the event of late delivery in line with our terms and conditions.
Weight and size
Maximum weight is 30Kg and maximum size is 1.5 metre length or a maximum combined length/width of 3 metres. Weight and size limits may vary by destination.
Local and UK
local♦
express10∧
express24∧
express48♦
Weigh
t(K
g)
4 £14.19 £22.28 £47.18 £8.14
6 £15.29 £23.59 £48.50 £8.14
8 £16.38 £24.90 £49.81 £8.14
10 £17.47 £26.21 £51.12 £8.14
12 £21.85 £31.46 £56.36 £13.81
14 £22.94 £32.76 £57.68 £13.81
20 £24.03 £34.07 £58.99 £13.81
21 £27.31 £38.01 £62.92 £13.81
22 £29.49 £40.62 £65.55 £13.81
23 £31.67 £43.26 £68.16 £13.81
24 £33.86 £45.88 £70.80 £13.81
25 £36.05 £48.50 £73.41 £13.81
26 £38.23 £51.12 £76.03 £13.81
27 £40.42 £53.75 £78.65 £13.81
28 £42.60 £56.36 £81.28 £13.81
29 £44.78 £59.00 £83.90 £13.81
30 £46.97 £61.61 £86.52 £13.81∧These prices include VAT at the standard rate♦These prices are VAT exempt
International ServicesThe world delivered with Parcelforce Worldwide through your local Post Office. Our wide range of International parcel services include: • Free collection for account customers• Alternatively, you can go to one of our Post Offices• Dedicated aircraft ensuring secure despatch same working day from the Island• No fuel surcharges - the price you see is the price you pay• No volumetric pricing - the weight is the basis of our pricing, not the size• Maximum weight is 30Kg and maximum size is 3m length/width combined. This may
vary by destination.
Our fastest international time guaranteed service with delivery from 2 working days.
The economical international service for non-urgent items with delivery from 4 working days.
Services Tracking online Signature on delivery
Guaranteed delivery
Inclusive compensation
globalexpress Yes Yes Yes* £200
globalvalue No No Yes* £50
Compensation rates for loss, damage or delay
Services Max Inclusive Compensation
Additional Compensation Available
Max Total Cover
Refund if not delivered on or before the stated delivery day or later than the stated delivery time
express10 £200 £1.20 for the first additional £100 cover.
£5.40 for every subsequent £100 cover.
£2,500 100%
express24 £100 £2,500 50%
express48 £50 £1.00 for the first additional £100 cover.
£4.50 for every subsequent
£100 cover.
£2,450 25%
globalexpress £200 £2,500 100%
globalvalue £50 £450 N/A
* Guarantee definition: whole or proportionate refund of consignment charges in the event of late delivery in line with our terms and conditions. express10 and express24 services are subject to VAT at standard rate.express48 and globalvalue services are VAT exemptglobalexpress services are Zero Rated for VAT.
See pages 4-6 for rates.
Isle of Man Post Office - Europe Parcel RatesZone 4Channel Islands
globalexpress
globalvalue
Weigh
t(K
g)
0.5 £10.22 £54.65
1 £11.36 £57.30
1.5 £12.49 £59.95
2 £13.62 £62.60
2.5 £14.76 £65.25
3 £15.48 £67.74
3.5 £16.44 £69.93
4 £17.40 £72.14
4.5 £18.36 £74.36
5 £19.01 £76.56
5.5 £19.38 £79.27
6 £19.74 £81.96
6.5 £20.12 £84.66
7 £20.51 £87.37
7.5 £20.84 £90.06
8 £21.22 £92.77
8.5 £21.59 £95.47
9 £21.96 £98.16
9.5 £22.33 £100.87
10 £22.69 £103.56
10.5 £23.06 £105.65
11 £23.43 £107.74
11.5 £23.80 £109.83
12 £24.17 £111.91
12.5 £24.54 £114.00
13 £24.90 £116.08
13.5 £25.27 £118.16
14 £25.63 £120.26
14.5 £26.01 £122.34
15 £26.37 £124.43
Zone 5Republic of Ireland
globalexpress
globalvalue
Weigh
t(K
g)
0.5 £12.51 £47.94
1 £15.33 £50.46
1.5 £18.15 £52.98
2 £20.97 £55.50
2.5 £23.79 £59.22
3 £25.77 £62.09
3.5 £27.72 £64.78
4 £29.69 £67.48
4.5 £31.65 £70.18
5 £33.62 £72.88
5.5 £34.84 £74.48
6 £36.07 £76.09
6.5 £37.30 £77.68
7 £38.52 £79.30
7.5 £39.75 £80.87
8 £40.98 £82.47
8.5 £42.21 £84.05
9 £43.43 £85.65
9.5 £44.66 £87.24
10 £45.88 £88.84
10.5 £46.62 £91.05
11 £47.36 £93.26
11.5 £48.09 £95.46
12 £48.84 £97.68
12.5 £49.57 £99.89
13 £50.32 £102.10
13.5 £51.04 £104.30
14 £51.79 £106.52
14.5 £52.51 £108.73
15 £53.25 £110.93
Zone 6Belgium, Netherlands, Luxembourg
globalexpress
globalvalue
Weigh
t(Kg)
0.5 £23.86 £43.50
1 £26.13 £47.58
1.5 £28.40 £51.66
2 £30.67 £55.74
2.5 £32.94 £59.10
3 £34.64 £62.45
3.5 £36.36 £64.67
4 £38.58 £66.87
4.5 £40.80 £69.08
5 £43.02 £71.30
5.5 £44.04 £73.13
6 £45.06 £74.97
6.5 £46.08 £76.82
7 £47.10 £78.66
7.5 £48.12 £80.51
8 £49.14 £82.33
8.5 £49.93 £84.18
9 £50.67 £86.01
9.5 £51.41 £87.86
10 £52.14 £89.69
10.5 £52.76 £91.67
11 £53.36 £93.63
11.5 £53.98 £95.60
12 £54.59 £97.54
12.5 £55.22 £99.51
13 £55.84 £101.48
13.5 £56.44 £103.44
14 £57.06 £105.40
14.5 £57.67 £107.37
15 £58.29 £109.33
Zone 7France, Germany, Denmark
globalexpress
globalvalue
Weigh
t(K
g)
0.5 £24.99 £44.76
1 £27.26 £48.36
1.5 £29.53 £51.96
2 £31.80 £55.56
2.5 £34.07 £59.76
3 £35.78 £63.32
3.5 £37.49 £66.13
4 £39.20 £68.96
4.5 £40.90 £71.78
5 £42.60 £74.60
5.5 £43.51 £77.18
6 £44.42 £79.76
6.5 £45.33 £82.33
7 £46.23 £84.92
7.5 £48.24 £87.49
8 £50.28 £90.06
8.5 £52.32 £92.65
9 £53.87 £95.22
9.5 £54.85 £97.79
10 £55.84 £100.38
10.5 £56.26 £102.47
11 £56.69 £104.54
11.5 £57.12 £106.64
12 £57.54 £108.72
12.5 £57.97 £110.81
13 £58.40 £112.90
13.5 £58.83 £114.98
14 £59.27 £117.07
14.5 £59.69 £119.15
15 £60.12 £121.24
For prices over 15Kg, please see our website iompost.com/parcels
Zone 8Italy, Spain, Portugal, Greece
globalexpress
globalvalue
Weigh
t(K
g)
0.5 £27.26 £56.17
1 £29.53 £59.98
1.5 £31.80 £63.80
2 £34.07 £67.62
2.5 £36.35 £71.44
3 £37.60 £74.85
3.5 £39.06 £78.26
4 £41.10 £81.67
4.5 £43.14 £85.08
5 £45.18 £88.48
5.5 £46.80 £92.75
6 £48.42 £95.58
6.5 £50.04 £99.13
7 £51.41 £102.67
7.5 £52.76 £106.21
8 £54.11 £109.75
8.5 £55.46 £113.30
9 £56.81 £116.85
9.5 £58.16 £120.39
10 £59.51 £123.94
10.5 £59.99 £127.08
11 £60.49 £130.22
11.5 £60.98 £133.35
12 £61.47 £136.48
12.5 £61.96 £139.63
13 £62.45 £142.76
13.5 £62.94 £145.89
14 £63.43 £149.03
14.5 £63.93 £152.17
15 £64.41 £155.30
Zone 9Rest of Europe
globalexpress
globalvalue
Weigh
t(K
g)
0.5 £28.40 £52.50
1 £31.80 £57.18
1.5 £35.21 £61.86
2 £38.63 £66.54
2.5 £42.03 £73.13
3 £43.85 £77.54
3.5 £45.67 £81.96
4 £47.82 £86.39
4.5 £50.52 £90.81
5 £53.22 £95.22
5.5 £55.50 £99.14
6 £57.78 £103.08
6.5 £60.06 £107.01
7 £62.34 £110.94
7.5 £64.41 £114.86
8 £66.26 £118.78
8.5 £68.09 £122.71
9 £69.93 £126.63
9.5 £71.79 £130.57
10 £73.62 £134.49
10.5 £74.96 £137.81
11 £76.32 £141.11
11.5 £77.67 £144.44
12 £79.01 £147.74
12.5 £80.37 £151.06
13 £81.72 £154.38
13.5 £83.07 £157.68
14 £84.42 £161.01
14.5 £85.77 £164.31
15 £87.12 £167.63
Isle of Man Post Office - Europe Parcel Rates
Zone 11Far East & Australasia
globalexpress
globalvalueW
eigh
t(K
g)
0.5 £36.35 £66.25
1 £43.17 £73.10
1.5 £49.98 £79.95
2 £56.81 £86.80
2.5 £63.62 £92.80
3 £69.31 £98.80
3.5 £74.98 £104.80
4 £80.67 £110.68
4.5 £86.35 £116.33
5 £92.03 £121.98
5.5 £95.44 £126.63
6 £99.00 £131.30
6.5 £103.55 £135.97
7 £108.10 £140.64
7.5 £112.65 £145.29
8 £117.20 £149.96
8.5 £121.75 £154.62
9 £126.30 £159.28
9.5 £130.85 £163.94
10 £135.40 £168.61
10.5 £138.75 £173.52
11 £142.10 £178.43
11.5 £145.41 £183.33
12 £148.49 £188.25
12.5 £151.56 £193.16
13 £154.62 £198.06
13.5 £157.68 £202.98
14 £160.75 £207.88
14.5 £163.83 £212.79
15 £166.89 £217.71
Zone 12Rest of the World
globalexpress
globalvalue
Weigh
t(K
g)
0.5 £37.49 £75.65
1 £44.87 £84.75
1.5 £52.26 £93.85
2 £59.64 £102.95
2.5 £67.04 £111.35
3 £73.85 £119.75
3.5 £80.67 £128.15
4 £87.48 £136.55
4.5 £94.31 £144.95
5 £101.12 £153.35
5.5 £106.80 £159.95
6 £113.10 £166.55
6.5 £119.60 £173.15
7 £126.10 £179.75
7.5 £132.60 £186.35
8 £139.10 £192.95
8.5 £145.60 £199.55
9 £152.10 £206.15
9.5 £158.60 £212.75
10 £165.10 £219.35
10.5 £169.55 £226.20
11 £174.00 £233.05
11.5 £178.45 £239.90
12 £182.90 £246.75
12.5 £187.35 £253.60
13 £191.80 £260.45
13.5 £196.25 £267.30
14 £200.70 £274.15
14.5 £205.15 £281.00
15 £209.60 £287.85
Isle of Man Post Office - International Parcel RatesZone 10USA & Canada
globalexpress
globalvalue
Weigh
t(K
g)
0.5 £29.53 £54.65
1 £35.21 £59.85
1.5 £40.90 £65.05
2 £46.58 £70.25
2.5 £52.26 £74.40
3 £57.37 £78.55
3.5 £62.48 £82.70
4 £67.60 £86.85
4.5 £72.71 £91.00
5 £77.82 £95.15
5.5 £80.67 £99.55
6 £83.51 £103.95
6.5 £86.35 £108.35
7 £89.19 £112.75
7.5 £92.55 £117.15
8 £96.25 £121.55
8.5 £99.95 £125.95
9 £103.65 £130.35
9.5 £107.35 £134.75
10 £111.05 £139.15
10.5 £113.45 £142.47
11 £115.85 £145.78
11.5 £118.25 £149.10
12 £120.65 £152.41
12.5 £123.05 £155.71
13 £125.45 £159.04
13.5 £127.85 £162.35
14 £130.25 £165.67
14.5 £132.65 £168.98
15 £135.05 £172.29
For prices over 15Kg, please see our website iompost.com/parcels
Afghanistan 12Albania 9Algeria 12Andorra 9Angola 12Anguilla 12Antigua & Barbuda 12Argentina 12Armenia 9Aruba 12Ascension 12Australia 11Austria 9Azerbaijan 12Azores 8Bahamas 12Bahrain 12Balearic Isles 8Bangladesh 12Barbados 12Belarus 9Belgium 6Belize 12Benin 12Bermuda 12Bhutan 12Bolivia 12Bosnia-Herzogovina 9Botswana 12Brazil 12British Virgin Islands 12Brunei Darussalam 11Bulgaria 9Burkino Faso 12Burundi 12Cambodia 11Cameroon 12Canada 10Canary Islands 9Cape Verde Islands 9Cayman Islands 12Central African Republic
12
Chad 12Chile 12China (Peoples Republic of)
11
Christmas Island (Indian Ocean)
11
Cocos (Keeling) Island 11Colombia 12Comoros 12Congo (Republic of) 12Corsica 7Costa Rica 12Croatia 9Cuba 12Cuba (Via U.S.A) 12Cyprus 9Czech Republic 9Denmark 7Djibouti 12Dominica 12Dominican Republic 12
Liberia 12Libya 12Liechtenstein 9Lithuania 9Luxembourg 6Macao 11Macedonia (The ‘Former Yugoslav Republic of’)
9
Madagascar 12Madeira 8Malawi 12Malaysia 11Maldives (Republic of) 12Mali 12Malta 9Mariana Islands (Northern)
11
Marshall Islands 11Martinique 12Mauritania 12Mauritius 12Mexico 12Micronesia (Federal State of)
11
Moldova 9Monaco 7Mongolia 11Montserrat 12Morocco 12Mozambique 12Myanmar (Union of) 11Namibia 12Nauru 11Nepal 12Netherlands 6Netherlands Antilles 12New Caledonia 11New Zealand 11New Zealand Island Territories
11
Nicaragua 12Niger 12Nigeria 12Norfolk Island 11Norway 9Oman 12Pakistan 12Panama 12Papua New Guinea 11Paraguay 12Peru 12Philippines 11Pitcairn Islands 11Poland 9Portugal 8Puerto Rico 12Qatar (State of) 12Reunion 12Romania 9Russia 9Rwanda 12St Helena 12St Christopher (St Kitts) & Nevis
12
St Lucia 12
St Pierre & Miquelon 12St Vincent and The Grenadines
12
Samoa (Territory of America)
11
San Marino 9Säo Tomé & Principe 12Sardinia 8Saudi Arabia 12Senegal 12Seychelles 12Sicily 8Sierra Leone 12Singapore 11Slovakia 9Slovenia 9Solomon Islands 11Somalia (Democratic Republic of)
12
South Africa 12Spain 8Spanish Territory of North Africa (Ceuta Charafinas Jadu & Melilla)
12
Spitzbergen 9Sri Lanka 12Sudan 12Surinam 12Swaziland 12Sweden 9Switzerland 9Syria 12Taiwan 11Tajikstan 12Tanzania 12Thailand 11Togo (Republic) 12Tonga 11Trinidad & Tobago 12Tristan Da Cunha 12Tunisia 12Turkey 9Turkmenistan 12Turks & Caicos Islands 12Tuvalu 11Uganda 12Ukraine 9United Arab Emirates 12Uruguay 12U.S.A. 10Uzbekistan 12Vanuatu 11Vatican City State 9Venezuela 12Vietnam 11Virgin Islands of U.S.A. 12Wake Island 11Wallis & Futuna Islands 11Western Samoa 11Yemen (Republic of) 12Yugoslavia 9Zambia 12Zimbabwe 12
Destination zone key
BFPO/HM ForcesBFPO Parcels up to 30Kg can be sent via the BFPO service. Items under 2Kg can currently be sent free of charge (please check with our Customer Services Team that this is still the case before you send your item).
up to 4Kg £7.51
up to 6Kg £8.15
up to 8Kg £9.29
up to 10Kg £9.99
up to 30Kg £11.66
East Timor 11Ecuador 12Egypt 12El Salvador 12Equatorial Guinea 12Eritrea 12Estonia 9Ethiopia 12Falkland Islands 12Faroe Islands 9Fiji 11Finland 9France 7French Guiana 12French Polynesia 11Gabon 12The Gambia 12Gaza & Khan Yunis 12Georgia 9Germany 7Ghana 12Gibraltar 9Greece 8Greenland 9Grenada 12Guadeloupe 12Guam 11Guatemala 12Guinea 12Guinea-Bissau 12Guyana 12Haiti 12Honduras 12Hong Kong 11Hungary 9Iceland 9India 12Indonesia 11Iran 12Iraq 12Israel 12Italy 8Ivory Coast (Cote D’Ivoire)
12
Jamaica 12Japan 11Jordan 12Kazakhstan 12Kenya 12Kirghizstan 12Kiribati 11Korea (Republic of) 11Kuwait 12Laos 11Latvia 9Lebanon 12Lesotho 12
iompost.com/parcels
For further information please contact:Isle of Man Post OfficeCustomer Services DepartmentPostal HeadquartersDouglasISLE OF MANIM2 1AA
Tel: +44 (0)1624 664664Fax: +44 (0)1624 698464
Email: [email protected]
All information and prices correct at time of going to press. October 2021
Terms and Conditions Isle of Man Post Office provides these services as an agent for ParcelForce WorldwideProhibitions and restrictions can be found at iompost.com. For a full list of Terms and Conditions, please visit our website www.iompost.com. Isle of Man Post Office Customer Services will be pleased to assist you with any queries or additional information you may have regarding any of our products and services.Compensation Should you need to make a compensation claim for an item for loss, damage or delay of an item sent by Isle of Man Post Office, please complete all of the claim form. A form can be downloaded from our website, calling our Customer Services team on (01624) 664664 or calling into your local Post Office Counter. Once you have completed your form, you can send it to:Isle of Man Post Office, Customer Services, Freepost 1167, Douglas, ISLE OF MAN, IM87 6DLThis form must be accompanied by the original Certificate of Posting (available free of charge at the time of posting) or the receipt for the specialised service offering higher levels of compensation. Written evidence of market value or cost of the lost or damaged contents will also be required.Isle of Man Post Office will make any enquiries it deems necessary to satisfy the validity of a claim. All UK claims must be received within 30 days of despatch. International claims must be made within the following timescales: 15 days of despatch for globalexpress and 120 days of despatch for globalvalue and BFPO. Appeals against decisions on claim settlements must be made within 30 days of receipt of claim settlement letter, in writing, to the address shown on the claim settlement letter.Collectable items, which have appreciated in value either due to their rarity or due to being out of production, are not excluded from cover, but the level of compensation for loss or damage is limited to the actual price paid for the collectable and shall not exceed the limit of compensation available from Isle of Man Post Office. Compensation may be payable subject to the customer providing satisfactory written or printed evidence.Exclusions Isle of Man Post Office will not provide compensation for loss or delay if:• the claim is not made by the sender of the item,• the correct postage was not paid,• the item was not correctly or clearly addressed,• the loss or delay was due to an omission by the sender or recipient,• delivery was attempted but no-one was available to receive it,• the delay was due to alternative delivery arrangements which had been put
in place, including PO Boxes, or Post Restante,• the item was held up in Customs for formal entry clearance,• the item was sent by another carrier or Postal Operator,• the item was forwarded from the stated delivery address by a third party or
redirection service,• the item contained prohibited or undeclared restricted items,• accessing the address was extremely difficult or it put the health and safety of
staff at risk,• caused by a failure or malfunction of a computer system as a result of
computer viruses of any kind,• caused by industrial action by employees of a partner company,• the item was addressed to a PO Box in a country which is not acceptable,In addition to the circumstances already listed, the following goods are also excluded from compensation if sent by Parcelforce, (Compensation for loss but not damage/deterioration may be available for those marked ** )• Antiques (objects over 100 years old).• Articles made wholly of gold, silver or other precious metals.• Ceramics such as ornaments and decorative china, resin and porcelain**.• Diamonds and other precious stones.• Glassware**.• Jewellery (except imitation).• Money- current bank note, currency note or coins, uncrossed postal orders
which do not state to whom they are to be paid, cheques or dividend warrants which are uncrossed and made payable to the bearer. Bearer securities, including share warrants, scrips or subscription certificates, bonds or relative coupons; un-cancelled revenue or postage stamps; airline tickets, coupons, vouchers, tokens, stamps or similar documents which can be exchanged by themselves or with any other document for money, goods or services, national insurance stamps or bankers drafts.
• Negotiable documents.
• Perishable goods**• Sim-cards• Stamps.• Watches and Clocks, including watch movements and other parts.Any items that by their inherent nature are particularly susceptible to damage are excluded from compensation in the event of damage on all services. This includes but is not limited to the below:• Automotive vehicle parts and body work for example but not limited to
doors, bumpers, headlights and other large body parts or panels• Cakes of all types• Cases (including suitcases and musical instrument cases) when used as
external packaging• Ceramics or composites wholly or partially made of china and/or porcelain• Collectable toys and action figures, where the original packaging contributes
to the item’s value• Computer monitors – including laptop screens, all-in-one desktops and iMacs• Furniture – both flat packed and ready built e.g. tables, chairs, shelves,
cupboards and similar items• Lighting – fluorescent tubes, neon lighting, X-ray tubes, light bulbs etc. or any
other inherently fragile lighting items• Models, for example completed kit or scratch build models, dolls houses and
architectural models• Televisions – including CRT, LCD, LED and Plasma screensItems made wholly or partially of the following materials or similar materials:• Ceramics e.g. china and porcelain• Composites e.g. concrete and fragranite• Glass – Items wholly or partially made from or containing glass, e.g. picture
frames and clocks containing glass or crystal items. Damage to other items in the parcel caused by broken glass will not be covered
• Plaster items – including plaster of paris, fibre clay• Resin items – including amorphite, amber and composites• Rock, stone and mineral items – including granite, marble, fossils, geodes,
gem stones, crystals or similar items• Packaging (external) – e.g. if items are sent in a suitcase, musical instrument
case or in the manufacturer or retailer’s original packaging without adequate external packaging, Parcelforce Worldwide will not be liable for damage to the suitcase, musical instrument case or manufacturer or retailer’s packaging.
Damaged GoodsThe level of compensation is limited to the cost of repair or the actual price paid for the goods whichever is the lesser and shall not exceed the limit of compensation available from Isle of Man Post Office.Force MajeureIsle of Man Post Office shall not be liable for any breach of its obligations or for compensation or refund for loss or delay resulting from an Event of Force Majeure. Such events, which are outside Isle of Man Post Office’s control include, but are not restricted to, adverse weather conditions, fire, flood, explosions, accidents, traffic congestion, mechanical breakdown, obstruction of any public or private highway, acts of terrorism, vandalism, government act, riot, war, act of God or industrial dispute.Isle of Man Post Office will endeavour to make its customers aware of an Event of Force Majeure, giving details of the circumstances and as much notice as possible together with a reasonable estimate of when it is likely to cease.If an Event of Force Majeure continues for more than 30 days, then Isle of Man Post Office shall be entitled to terminate any agreements and shall not have any liability in respect of the termination caused by the Event.Consequential lossIsle of Man Post Office does not offer compensation for consequential loss on any of its services. Isle of Man Post Office is not liable for any loss of profits, business revenue, goodwill or anticipated savings whether direct, indirect, foreseeable or unforeseeable arising out of delay or failure in conveyance or delivery by either an employee of Isle of Man Post Office or one of its partners.
