President’s Cabinet Reports

North Idaho College Development Department Major Areas of Accomplishment for 2007-2008

Submitted by Rayelle Anderson Development Department Mission: The Development Department strives to integrate NIC’s development efforts via the NIC Foundation, Grants, Alumni Relations, and the NIC Alumni Association. Our role is to facilitate coordinated fundraising and development efforts on behalf of North Idaho College; to secure the additional financial resources and community support necessary to advance the College’s mission, vision, and priorities; and to appropriately manage the resources and foster positive relationships on behalf of NIC. To that end, the Key Focus Areas submitted by the Director of Development & Foundation Executive Director for 2007-08 are listed below along with a brief summary of corresponding outcomes. The items listed below are just some of the highlights of the year. Development Department staff have been and continue to be involved in being informed about college needs and actively seeking volunteers and supporters to help meet those needs.

• Development and implement a more comprehensive annual giving campaign to expand resources for priority needs

o Created and supported the Foundation with the newly formed Excellence and Opportunity Annual Campaign

o Gift Societies have been established to encourage fiscal support annually for the greatest needs

o A series of events has been created to provide “direct connections” for NIC and the NIC Foundation between donors, alumni and friends

• Provide appropriate support for future College expansion and special initiatives

o The Longhouse project and fundraising feasibility studies have been completed o The DeArmond Mill Acquisition has been and continues to be a priority o Alumni Relations was instrumental in supporting the development of the History

Book o Development Department staff have been and continue to be actively engaged in

supporting the Diamond Jubilee efforts o Foundation focus on Trades & Industry scholarships and specifically building the

relationship with members of the North Idaho Manufacturing Consortium has been productive and ongoing

• Support the Foundation Board, committees, and volunteers to accomplish strategic

outcomes o More opportunities for communication between BOT & NIC Foundation has been

implemented o Annual Campaign Committee revitalized and successful roll out of Annual

Campaign o Communication and collaboration between College leadership and Foundation

regarding NIC’s priority needs (legislative requests and special projects, initiatives) is providing clear direction for helping to meet those needs.

• Create and implement a plan to address the perception of value of NIC to the

community o A new marketing and communication strategy has been developed and

implemented that is a collaboration between Development, Alumni Relations, and the NIC Foundation. Materials are targeted and cross communicated to alumni, donors, volunteers, and friends, including pieces such as a general information brochure, Annual Report, semi-annual newsletter to alumni, e-communications, and other targeted materials such as planned giving marketing and support

o Planned giving marketing program reinstated in 2007

• Facilitate an integrated fund-raising plan utilizing NIC Foundation, Alumni Relations, and Grants Development functions

o Expanded communications with NIC leadership, management team, and employees has led to increased communication and awareness of College needs and the priority of those needs, which has provided more focused opportunities to secure outside resources to assist in meeting those needs via private and/or grant support

o In collaboration with the Vice President for Student Services, scholarship dollars provided through the NIC Foundation are more equitably distributed to a greater number of students. A record number and total dollar amount of scholarships were distributed in 2007-08 (537 totaling $472,747)

Department of Intercollegiate Athletics North Idaho College

Annual Departmental Report for 2007-08

Presented by Al Williams, Athletics Director

July 2008

Athletics Department Annual Report Fiscal Year 2007-08 Page 2 of 2

Department of Intercollegiate Athletics Annual Departmental Report for 2007-08

On an annual basis, the Athletics Department of North Idaho College (NIC) prepares a summary report from the Athletics Director for presentation to the President of NIC. The purpose of the document is to provide a summary of events, accomplishments, departmental goals and staff issues. The scope of the report encompasses developments from the nine intercollegiate programs, cheerleading program, athletic training, facilities management, administrative staff, and booster club activities. Executive Summary The athletics department has raised the level expectations for all of its programs on a conference, regional and national basis. The Department’s motto “Building on a Tradition of Excellence” has proven to be more than a fleeting slogan. Following national top four finishes at the NJCAA national tournament for softball, wrestling, and volleyball in 2007, and a top 25 finish in the Pepsi Cup National Challenge, a drop-off was presumed to be inevitable. While this year’s national tournament performance did not match 2007, the department still earned three academic all American teams, three regional champions, two region runner-ups, and a 12th place national finish in wrestling. Another outstanding year by most standards, but still a year that leaves our department wanting more! The bar has been raised, and this document is a compilation of outstanding achievements and accomplishments of this department and student-athletes. The biggest challenge facing the athletics department is related to operating budgets and the increasing costs of travel nationwide. Staggering increases in gas prices have affected both air and ground transportation prices. The average price of gas has nearly doubled since 2004, and the school maintenance and operations budgets have not been increased at all in two years. Three programs, softball, womens soccer and mens soccer, received increases in 2005 due to either changes in league affiliation or the addition of conference members. However, four programs, men and womens basketball, volleyball and wrestling, have not had an M&O increase in five years. This places a continual increasing burden on Booster Club fundraising efforts in light of the slowing economy, and discussions of a possible recession. The athletics department continues to work as close as possible to the operating budget within the existing operating parameters, keeping senior management abreast of any potential over-runs. The Booster Club and combined fundraising efforts from the athletics department resulted in revenue of over $247,000 for the fiscal year for the department. This represents an increase of approximately $6,000 from fiscal year 2006-07. Earning comparable revenue in 2008-09 will be a challenge for the department that we look forward to addressing.

Athletics Department Annual Report Fiscal Year 2007-08 Page 3 of 3 The Athletics Department has taken a proactive approach in marketing the college to the Coeur d’Alene community and the Northwest region. The Coeur d’Alene Holiday Classic high school basketball tournament has been established with the inaugural event planned for the upcoming fiscal year. The boys and girls tournament will bring in 12 teams to the NIC campus, including teams from Coeur d’Alene, Post Falls, Lewiston, Walla Walla, Hermiston Oregon, and the Seattle area. This event is in addition to the Tri-State Wrestling tournament, now in its 30th year, which attracts over 60 high schools from Washington, Idaho, Montana and Oregon. Also, the 5th annual statewide high school All-Star basketball games were held this past season, and the media coverage provides tremendous exposure locally and for high schools in southern Idaho. On a national basis, the NJCAA championship events committee awarded NIC the rights to host the Wrestling national tournament in 2011. This was our second attempt to secure a bid for the tournament after a failed attempt in 2004. The NJCAA acknowledged the attractive bid submitted, the experience of our tournament committee, and the exceptional championship tradition of our wrestling program as the reasons for awarding the event to NIC this time. The Spokane Regional Sports Commission will partner with NIC in promoting and coordinating the event, which should provide over $100,000 in economic impact to the Coeur d’Alene metropolitan area. NIC athletics teams closed the season with winning records posted for all of the intercollegiate teams, with the exclusion of the newly created golf teams which are not yet part of a conference. Team and individual awards included three regional championships, two regional runner-up finishes, a district co-champion, a 12th place NJCAA national finish, and three All-America honorees and two conference Most Outstanding Player awards. (Refer to Appendix A for a 5 year summary of Athletic team accomplishments.) The men’s golf team was changed from club status to intercollegiate status to match the women’s level. Academically, three teams earned a team GPA of 3.0 or better to attain NJCAA Academic All-American status, and the department narrowly missed a fourth. Every intercollegiate athletics program, except men’s basketball had a cumulative team GPA of 2.6 or better. The combined department cumulative GPA of 2.8 compares favorably with the overall school cumulative average GPA of 2.6. This is the fourth consecutive year that the Athletics department overall cumulative GPA for student-athletes exceeded the school average. Additionally, academic advising procedures, specifically geared towards student-athletes, were developed this spring with assistance from NIC staff in the administration, advising, athletics and the registrars department. The program is designated as the Multi-tier Student-Athlete Advising Model (See Appendix B). Implementation of these procedures developed for usage by all coaches should significantly improve academic performance even further in the upcoming school year, and help attain the department graduation rate goal of 75% for all student-athletes attending NIC for four semesters or more.

Athletics Department Annual Report Fiscal Year 2007-08 Page 4 of 4 The Athletics department continues to expand efforts to reach out to the athletic alumni of the college, and individuals that have strongly supported athletics over the years. Annually the department acknowledges teams that earn a minimum 3.0 GPA by awarding the Ace Walden Academic award as our standard of excellence. We have also established an annual tradition as part of the Faculty-Staff Appreciation Night to honor a faculty and staff person that display exemplary support for our programs. The honorees are selected by the student-athletes and coaching staff, and this year we named the awards after two individuals that gave a lifetime of support to NIC athletics. The Staff Appreciation award is named after Floyd “Rosy” Roselund, who continues to be a valued employee of the athletics department for over 35 years. The Faculty Appreciation award is named after Warren “Squirt” Keating, a former faculty member that also coached golf, basketball and baseball at NIC. This year’s recipients were business department staff member Doug Halliday and retiring English department faculty member Jeanne Emerson. In addition, the Booster Club recognized retired insurance executive Robert Cliff as the Booster Club Member of the Year! In another tribute to a legendary department person, the court at Christianson Gymnasium was dedicated to NJCAA Hall-of-Fame basketball coach Rolly Williams. Williams coached NIC for 35 years and still remains in the NJCAA top ten career coaching victories with over 700. The dedication weekend included a men’s basketball all-class reunion reception, an alumni game against the current men’s team and a dedication ceremony attended by family, friends, former players and supporters. The department will continue to honor former coaches and athletes as part of the college’s 75th Anniversary Celebration in the upcoming school year. An Athletics Hall-of-Fame will be established for the first time in school history, culminating with an awards ceremony dinner in April 2009. A selection committee has been created to ensure all programs are properly represented from all eras and sports of NIC athletics to select honorees. In an effort to assist the college in meeting their financial budget, the athletics department was requested to reduce its Grant-in-Aid Allocation from $609,500 to $502,265. Due to a renewed emphasis within the department, the coaching staff recruited more local athletes which reduced the out of state tuition costs and allowed us to operate within the revised grant-in-aid allocation budget. However, implementation of procedures in the Multi-tier Student-Athlete Advising Model encourages summer school to help the athletes graduate on schedule. The department informed the VP of Student Services that the reduction in grant-in-aid allocation conflicts with the department graduation goals. We were advised to operate as close as possible to the recommended revised allocation, with the understanding the department had previously committed grant-in-aid in excess of this amount with NJCAA Letters of Intent offered to student-athletes.

Athletics Department Annual Report Fiscal Year 2007-08 Page 5 of 5 Significant administrative changes related to operating procedures, academic monitoring, staff development, fundraising techniques, and facilities management should dramatically improve performance and results in these respective areas. Additionally, a concerted departmental effort to increase community relations and exposure should also prove beneficial in maintaining the athletics department’s positive image within the community and improve the program’s image on our own campus.

Athletics Department Annual Report Fiscal Year 2007-08 Page 6 of 6 The YEAR in REVIEW On an annual basis, the Athletics Department of North Idaho College (NIC) prepares a summary report from the Athletics Director for presentation to the President of NIC. The purpose of the document is to provide a summary of events, accomplishments, departmental goals and staff issues. As of July 30, 2008, the NIC Athletics Department reports the following information: Personnel The following personnel changes have occurred since the beginning of the 2007-08 fiscal year:

• Head volleyball coach Bret Taylor resigned at the end of the volleyball season. Taylor plans a career change in the private sector after leading the team to its fourth consecutive 20 win season and two national tournament appearances during this period.

• Assistant volleyball coach Chris Kosty was promoted to head volleyball coach on an interim basis due to the resignation of Coach Taylor. After a 3 month interim term and an internal search, Kosty was retained as full-time coach for the upcoming season.

• Head Cheerleading advisor Kristi LaCroix resigned after 8 years of leading the program.

• Dawn Smith, former head cheer coach at Post Falls HS, was hired to replace LaCroix. She will be assisted by former NIC cheerleader Lindsay Young, who was a member of the Morehead State University nationally recognized cheer program while earning her bachelors degree.

• Women’s assistant basketball coach Aubrey Johnson joined the staff for the 2007-08 season, but resigned at season-end to pursue a professional career in Seattle and get married.

• Chris Harris was hired to complete the wrestling staff after the departure of assistant coach Martin Mitchell. Harris will serve as a graduate assistant after completing his career of competition at NIC this past season. Harris, 26, was a NJCAA All-American in 2004, before taking time off for marriage. He will complete his Associates degree requirements this fall.

• Assistant softball coach Stephanie James was hired to complete the softball staff after the program operated with one coach short, due to the in-season resignation of former assistant Ingrid Lochelt. James was a former NIC softball player and completed her bachelor’s degree at Idaho State University.

• Marsell Colbert, men’s assistant basketball coach, was re-assigned during the season by mutual consent of the coaching staff. His position has not been filled yet for the upcoming basis.

• Dan Hogan, women’s head soccer coach, was assigned the duties as website liaison for the athletics department. This position was created with funds

Athletics Department Annual Report Fiscal Year 2007-08 Page 7 of 7

transferred from the College Relations budget, previously reserved for sports related statistical updates and website management.

Booster Club The NIC Booster Club has maintained stability under the leadership of President Jon Parson, and the combined efforts of the booster club and the athletics department raised over $247,000. Parson replaced Linda Davis, who took a new, more time-consuming job at Copper Basin Construction and regretfully resigned after two years at the helm. Davis’ outgoing personality accounted for numerous new contacts for the Booster Club. Parson is more behind the scenes as a President. As a result it requires the Athletics Director to be more assertive in cultivating new sponsors and allegiances. The Athletics Director meets with the President of the Booster Club weekly, barring scheduling conflicts. Meetings focus on the retention of the Booster Club Board and methodologies to expand Booster Club membership and interest. Highlights of the Booster Club meetings and activities are as follows: Fundraisers: The athletics department sponsors several fundraising efforts throughout the fiscal year in addition to booster club projects, including team camps, 50-50 raffles, reunion/alumni events and individual team sponsor solicitation. Fundraising highlights from the year include the following:

• Nearly 200 teams competed in the annual Coeur d’Alene Shootout, a 3-on-3 basketball tournament hosted by the NIC Booster Club in conjunction with the NIC Athletics Department. Proceeds from the event netted approximately $14,400. Teams were down from a five year high of 288 in 2006. The event was moved up a week earlier than usual to avoid a conflict with the North Idaho Fair which is also operated with volunteer personnel from the athletics department and Booster Club members.

• The Booster Club hosted the Beer Garden tent at the North Idaho Fair, with net proceeds of $10,300 raised for the NIC Booster Club. A second Beer Garden location has been negotiated with the State Fair administration staff which should increase the proceeds of beer sales and revenue for the athletics department. The second beer garden will be opened in August 2008.

• The Athletics Department added a second golf tournament this past year, adding the first annual Rolly Williams Golf Classic at Prairie Falls Golf Course in the fall. The event was sponsored by Idaho Independent Bank and earned approximately $3,500 after expenses.

• The Scott Hague Memorial Cardinal Classic, hosted by Harris-Dean Insurance, Century 21- Beutler and Associates, and Outback Steakhouse was again held at Avondale Golf Course and raised approximately $6,200. The event entries were down 20% primarily due to an exceptionally wet spring. The tournament will be

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moved back a week next year to hopefully avoid in-climate weather and graduation conflicts.

• The annual awards banquet and auction, held at the Shriners Club in Hayden, raised nearly $12,000. The $1,300 positive variance resulted from an emphasis on higher valued auction items and the return to a format featuring a guest speaker to generate more interest in the event. This year’s guest speaker was Rob Akey, head football coach at the University of Idaho.

• The Booster Club sponsored the fifth annual Idaho statewide high school basketball game for senior boys and girls from all classifications. The event, co-sponsored by the CDA Resort and Century 21- Beutler and Associates, featured teams from the north versus the south, and generated a profit of approximately $2,000.

• The Booster Club and Athletics Department hosted the fourth annual “Friendraiser Jazz Cruise”, sponsored by the CDA Resort. This two hour jazz cruise denotes the official kick off of the athletic seasons and provides an opportunity for boosters, sponsors and the community to network and meet the student athletes.

• The Athletics Department assumed supervisory responsibility as the college liaison for the CDA Marathon. Hosting the event generated $2,500 for the department.

• The Athletics Department contracted with Funtastics to bring a prestigious gymnastic event to the NIC campus. The athletics department hosted the Great Northwest Gymfest, attracting over 2,000 gymnastic athletes and guests to the campus over a three day weekend. The event generated billed revenue of over $8,000 for the Athletics department and NIC Auxiliary.

• The Booster Club sponsored the first (and last) Polar Bear Plunge! The event titled “Freezin for a Reason!” raised approximately $6,000 through pledges to support Athletics Director Al Williams’ plunge into freezing water on New Year’s Day. The event was co-sponsored by Richard Shutts, owner of Crown Media Printing in Post Falls, Id.

Administration: The athletics department staff and booster club board have committed to developing an outreach program to expand membership and develop a higher level of appreciation of sponsors. To achieve the desire results we performed the following:

• Booster Club Board meetings are held monthly to instruct coaches and booster board members on exchanging information for solicitation of booster club membership and potential sponsorship of the intercollegiate programs.

• Negotiations are underway with ZolMedia to develop a supplementary website specifically for athletics under a commercial domain address. This enhancement will allow the Athletics department to market corporate sponsors on the website and potentially generate more revenue.

• Dick Haugen, a radio personality from the region, was hired on a temporary basis to generate more interest in the program and identify new sponsors. A mid-year

Athletics Department Annual Report Fiscal Year 2007-08 Page 9 of 9

membership drive mailing was initiated for active or former booster club members for the last three fiscal years, consisting of approximately 400 mail pieces.

• A nine minute promotional video featuring all intercollegiate athletic programs, the booster club president, and the athletics director was professionally produced by Comcast network and aired on public television for 2 months. The video can also be seen on the NIC athletics website and at the Ironwood Athletic Club.

• The Border Clash, a rivalry game between NIC men’s basketball and Community Colleges of Spokane, was held for the second year. The crowd drew an estimated 3,400 fans to the event held at Gonzaga University’s MacCarthey Arena in Spokane. Next year the event will include a second game between the women’s basketball teams from both schools.

• Agreed to pay for an adjunct professor to assist student-athletes as needed in Math in the evening study hall periods. Professional fees were paid for by the Booster Club.

• Jon Parson transitioned into the position of Booster Club President effective July 1, 2007, replacing Linda Davis

Meetings • A long standing tradition of weekly Booster Club luncheons was altered to only

host meetings twice a month. The meetings are now held on the second and last Tuesday of each month, at the Outback Steakhouse and the CDA Resort respectively. To generate interest in the Booster Club and within the community, the Booster Club weekly luncheons now feature speakers from the business community as well as speakers with athletic backgrounds. This new format has proven to be successful, and speakers from varied backgrounds have attracted new visitors to our programs. Average attendance has grown from 35 attendees before the switch to approximately 65 per outing presently. This format will be continued for the next school year.

• Featured luncheon speakers for this past year included the following guests: 1. Ray Giacolletti, Gonzaga University Assistant Basketball Coach 2. Tom Addis, Owner Tom Addis Automotive Group 3. John Beutler, Realtor and Owner, Century 21- Beutler and Associates 4. Marshall Chesrown, Real Estate Developer- Black Rock 5. Dr. Dene Thomas, President- Lewis-Clark State College 6. Charlie Nipp, Real Estate Developer 7. Mike Patrick, Managing Editor- Coeur d’Alene Press 8. John Stone, Developer, SRM Management and Development Group 9. Rann Haight, Architect- HST Group, 10. Paul D’Allesandro, Restaurant Owner- Tony’s on the Lake 11. Dr. Paul Olscamp, former President, Bowling Green University and Western

Washington University 12. Mark DuVall, Owner- Centennial Distributing 13. Brenda Smith, Atty, - former NIC Human Resources Director and Consultant

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14. Steve Griffitts, President- Jobs Plus 15. Dr. C. Robert Bennett, Executive Director- Human Rights Education Institute 16. Rolly Williams, former NIC Head Basketball Coach 17. Art Elliott- President/ CEO- Shelter Associates 18. Dave Campbell, ESPN Sports Broadcaster 19. John Owen, former NIC Head Wrestling Coach 20. Rob Akey, UI Head Football Coach (Awards Banquet Guest Speaker)

Host Family Program The Host Family program is a group of local families, volunteering to sponsor NIC students arriving from homes outside of the Coeur d’Alene metropolitan area. The host families provide comfort and non-financial assistance to students by providing an occasional meal and rides to the airport, housing for visiting family members, and serving as a parental figure if needed. The host family program originally began as a support group for the mens basketball team, but has been expanded to include other team sports as well as other out-of-state NIC students. The host parent program now sponsors athletes for both basketball teams, wrestling, softball and some soccer student-athletes. During the course of the fiscal year, the Host Family Program participants met with the athletics director to obtain a better understanding of the NJCAA rules pertaining to financial aid and assistance. Additionally roles of the host family program were further clarified and documented to attract more families, and currently a website link is being established to promote the program. Staff Development and Training The athletics department coaching staff meets on a weekly basis every Wednesday. The purpose of the meetings is to discuss staff issues, scheduling concerns, provide training, and improve communication. Highlights of the meetings included the following:

• A Student-Athlete Orientation seminar was hosted by the athletic department and Student Services in the fall, with all head coaches, intercollegiate athletes, cheerleading staff, and athletic administration in attendance. Guest speakers included the Athletics Director, Academic Advisor, College Relations Director, ASNIC Student Body President, Athletic Training, and Health Services. Attendees also include the Vice President of Administration and Finance, and the VP of Student Services.

• Procedures related to the Grant-in-Aid process were discussed and explained to all of the coaching staff. Victor Cazun, Director of Finance, provided a flowchart, summary procedure documents and sample handouts to all staff in attendance.

• A Degree Audit Training class was held for all athletics department staff to assist coaches advising student athletes establishing their education plans.

• Representatives from the Writing Skills Center discussed the benefits of the program and the process for student usage.

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• Student Support Services staff conducted a training session to educate the athletics department on the benefits and guidelines of TRIO program, a federally funded academic assistance program with the goal of helping participating students stay in school and successfully graduate. The services are free to eligible students; therefore coaches were encouraged to become familiar with the guidelines of the program.

• A year end staff retreat was held off-site to discuss staff goals, department goals, fundraising goal, and improve performance and communication within the department. The staff retreat has become an annual event.

Student Academic Monitoring The Athletics Department has set a goal of a 2.75 GPA or better per team, striving for a 3.0 GPA to achieve recognition for the Ace Walden Award. In comparison with the overall school average cumulative GPA of 2.6 for the fiscal year, the student-athletes average cumulative GPA of 2.81 is more than competitive, but still requires improvement on a team by team basis, as three teams did not meet department standards. The average cumulative team GPAs at the end of the spring semester were as follows: Women’s Basketball 2.98, Softball 2.71, Wrestling 2.67, Men’s Soccer 2.65, Women’s Soccer 2.73, Volleyball 3.12, Men’s Basketball 2.48, Men’s Golf 3.11 and Women’s Golf 2.91. The coach of the Men’s basketball program has been strongly advised of the need to bring his team’s GPA to 2.75. The department has taken the following measures to improve academic performance of the student-athletes:

• Established an Academic Advisory Committee with members selected from Admissions, Advising, and the Athletics departments respectively. The purpose of the meetings were to establish procedures to assist the coaching staff in advising student athletes for a structured education plan. The recommendations included establishing a check list for academic assistance to students based upon their Compass scores or other entry test scores (see Appendix B). The program will be implemented in Fall 2008 and will be monitored by the department Academic Advisor Don Don Williams.

• Emphasized mandatory study hall for all incoming freshman and other student-athletes with a GPA below 3.0. Study hall sessions are monitored by the athletics department coaching staff.

• Hired an adjunct professor to tutor math twice a week during study hall sessions. • Standardized progress report forms were developed for use for the entire

department. The reports allow on-line status updates to coaches as needed for student-athletes. Coaches request progress reports from faculty twice a semester in addition to standard mid-term progress reports.

Athletics Department Annual Report Fiscal Year 2007-08 Page 12 of 12 Facilities Management The athletics department received permission to assume some of the office space at Post Hall, vacated by the nursing program with the construction of the Meyer Health and Science building. Available space was split with the Physical Education Department. The Athletics Director, Athletics Coordinator, and coaching staffs for the outdoor intercollegiate programs softball and soccer were relocated to the new building. This move helped the program alleviate a glaring deficiency: shortage of office space for staff. Christianson Gymnasium is approaching 60 years in age, with over-extended usage. The NIC maintenance staff does a good job of maintaining the building for cleanliness and presentation, essential for the most visited building on campus by the outside community. The following provisions/changes were performed to improve conditions for the athletics department:

• Purchased an audio amplifier for the gymnasium sound system. The old system was at least 15 years old and was the primary sound system for all gymnasium functions.

• Purchased a portable wrestling scoreboard to replace the 15 year old wrestling scoreboard currently being used. Replacement parts for the old scoreboard were no longer available.

• Requested renovation of the lockers in Christianson Gymnasium. Lockers will be repainted, with minor revisions of lighting, bathroom doors, flooring for the sauna in the wrestling locker room.

• Purchased a new upgraded printer to serve staff at new location in Post Hall. Old printer was retained at Christianson gym to serve coaches’ offices remaining coaches at this location.

• A Foundation Grant proposal was developed in conjunction with the PE department to obtain video equipment for use in PE classes for motor skill studies, and during intercollegiate athletic contests for creating game films. The grant request for $2,400 was not selected for funding.

Intercollegiate Athletics NIC athletics teams closed the season with winning records posted for all of the intercollegiate teams, with the exclusion of the newly created golf teams which are not yet part of a conference. Team and individual awards included three regional championships, two regional runner-up finishes, a district co-champion, a 12th place NJCAA national finish, and three All-America honorees and two conference Most Outstanding Player awards. ● The men’s basketball team ended the season 20-11 overall and 5-10 in the highly

competitive Scenic West Athletic Conference (SWAC). The team won a regional tournament game for the second consecutive year after breaking a ten year

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tournament losing streak last season. The team began the year 14-1 and earned their highest ranking in the NJCAA polls at 14th prior to the start of conference play.

● The women’s basketball team earned their fourth consecutive 20 win season and finished third (9-6) in the SWAC behind two nationally ranked teams. The team upset nationally ranked Salt Lake CC in the regional semi-finals and played in the regional championship for the second time in three seasons. The Lady Cardinals lost to nationally ranked arch rival Southern Idaho in the region championship.

● The Cardinal volleyball team also recorded their fourth consecutive 20 win season, and also finished third in the SWAC behind two nationally ranked teams. The volleyball team defeated 4 nationally ranked teams in non-conference prior to conference play. The team played in its fourth consecutive regional championship match, losing to arch rival CSI. Eight of the teams nine loses came to nationally ranked opponents, confirming the Lady Cardinals played one of the toughest schedules in the country.

● The women’s softball team ended the conference season 27-13, and finished in a virtual tie for second place in the SWAC, only percentage points behind, due to an unbalanced number of games played. The team finished 36-21 overall a finished 2-2 at the SWAC regional championship to reach the conference semi-finals.

● The Cardinal wrestling team won the Region 18 championship for the nineteenth time in the last twenty seasons, however the team could not carry the momentum forward in the NJCAA national tournament. The team finished 12th in the nation at nationals, which is disappointing only when compared to our program’s usual standard of excellence. The team finished the season 11-6 in dual meets, and sophomore Cardinal wrestler Dino May received All-America recognition at season end.

● The women’s soccer team finished the season as regular season champions of the SWAC and won their first ever Regional 18 Tournament Championship. They earned the title of District Co-Champion after losing in a post game shoot-out to decide the NJCAA tournament representative. Head coach Dan Hogan was selected SWAC Coach of the Year and sophomore Jillian McAndrews was voted SWAC Player of the Year and selected second team All-American.

• The men’s soccer team won their third consecutive Region Tournament Championship and SWAC Regular Season Championship. The team lost to the eventual NJCAA national champion in District championship (Yavapai, AZ). Head coach Scott Moorcroft was selected SWAC Coach of the Year and sophomore Mark Pacold was voted SWAC Player of the Year and selected Honorable Mention All-American.

• This was the first season that NIC fielded both a men and women’s intercollegiate golf team. Both programs showed significant improvement and the men’s team won their first ever dual meet in the regular season (2). Sophomore Matt Kilbourne earned Academic All-American recognition, and the men’s team was also an Academic All-American Team (3.3 team GPA).

Community Relations

Athletics Department Annual Report Fiscal Year 2007-08 Page 14 of 14 The Athletics Department staff is strongly encouraged to increase their visibility in the community, personally and as program coaches. Accordingly, the coaches and department staff have joined several community boards and accepted numerous speaking engagements throughout the CDA area. Some highlights of the department’s participation include the following: • The wrestling team continues the growth of the Shirley Parker Reading Program,

utilizing wrestling team members to read to first graders at most area elementary schools. The wrestlers distributed their 5000th book this past season.

• NIC athletes and Athletics Director Al Williams joined forces with the Human Rights Education Institute to host the first ever student summit titled “It’s About Time!- Equality through Athletics!” The summit attracted professional, collegiate All-Americans, and Olympic caliber athletes and coaches as speakers to discuss the impact that athletics have had on providing opportunities for athletes worldwide. This summit also addressed the impact of racial and gender barriers broken or minimized through athletics. This student summit was held at three local high schools.

• The men’s basketball team helped the Boys and Girls Club in their fundraising efforts by conducting a scrimmage game against Lewis Clark State College with donations going to the program.

• The athletics director accepted requests for speaking engagements at the Pachyderm (Republican) Club, CDA Downtown Rotary Club, Sunshine Rotary, Coeur d’Alene Tribal Community, Hayden Rotary, Panhandle Kiwanis Club, Post Falls Chamber of Commerce, CDA High School, Post Falls Lions Club and various NIC Faculty and Staff Assembly meetings.

• The athletics director was selected or continues to serve on the board of directors of the following organizations: North Idaho Boys and Girls Club, Human Rights Task Force Board, Human Rights Education Foundation, CDA Library Foundation, NJCAA Regional Director for Men Intercollegiate Athletics (Region 18), University of Idaho College of Business and Economics Advisory Board, and the Panhandle Kiwanis Club. His term on the North Idaho Habitat for Humanity Board ended during the school year.

• Men’s basketball conducted a free basketball clinic at the Family Worship Center in Hayden, and hosted a seminar for Special Olympics and special education students at Canfield Middle School

• Women’s basketball staff established and coached the North Idaho Elite traveling squad, helping develop girls youth basketball in the area.

• The athletics department continued their internship programs with the sports management program of Gonzaga University, Eastern Washington University, and other four-year colleges. This year the department employed four student-athletes during the course of the year from the undergraduate and graduate level programs, including a student from Dowling University in New York. This is the fifth year of the internship program.

• NIC student-athletes assisted with the United-Way fund drive by assisting and guiding runners along the event trail.

Athletics Department Annual Report Fiscal Year 2007-08 Page 15 of 15 • Soccer teams volunteered their time to read at local elementary schools as part of the

Dr. Seuss anniversary celebration. • Women basketball and softball players participated in the “Race for the Cure” helping

bringing awareness to cancer victims, their families and the need for a better cancer research.

• The women’s basketball team sponsored a community clean up program as part of the ‘Adopt a Highway” plan.

• Several student-athletes spoke at local high school promoting Idaho Drug Free Youth Seminars.

• The department hosted “Pack the House” events to raise food and solicit used eyeglasses for needy families (Volleyball & Wrestling)

• The Cardinal Canine Club, benefiting the Kootenai Humane Society, was featured on regional television. NIC student-athletes volunteered their time to walk dogs to help the animals adjust to humans and increase their chance of adoption.

• The wrestling program hosted the 30th Annual Tri-State Wrestling Championships tournament bringing in athletes from over 60 northwest high schools.

Department Goals submitted for 2007-08 The NIC Athletics Department establishes goals for the department which are submitted to the college in support of the Strategic Plan. The department goals and our related actions are as follows.

1. Maintain GPA’s of student-athletes to consistently exceed the GPA of the overall student body of NIC, for all athletic programs.

2. Increase financial support of athletic programs through external resources, by

identifying new resources for fundraising efforts and activities.

3. Enhance the positive image of the athletics department amongst faculty, on the campus, and in the community.

4. Finish in the upper division of the Scenic West Athletic conference in all sports

and compete nationally for at least three of our seven intercollegiate sports.

5. Develop an aeronautical flight simulator program on campus to begin in spring of fiscal year 2007-08.

All of the goals, with the exception of number five, and Men’s Basketball lower division finish, were successfully achieved in 2007-08. Goal number five was contingent upon a grant program being awarded out of Illinois, and the program was suspended prior to funding being awarded. We will follow-up on the aeronautical program for possible inclusion at another time, but the goal will not be repeated in 2008-09.

2003-04 2004-05 2005-06 2006-07 2007-08SWAC Region Natl SWAC Region Natl SWAC Region Natl SWAC Region Natl SWAC Region

Mens Basketball 5 n/a n/a 5 n/a n/a 1 semi n/a 5 semi n/a 5 n/a

Womens Basketball 6 n/a n/a 3 semi n/a 1 runner-up n/a 2 semi n/a 3 champ

Volleyball 2 champion 10 2 runner-up n/a 2 runner-up n/a 1 champion 4th 3 runner-up

Wrestling 1 champion 4 1 champion 2 2 champion 4 1 champ 3rd 1 champion

Mens Soccer 3 runner-up not elig 3 qualifier not elig 1 champion districts 1 champion districts 1 champion

Womens Soccer 2 champion not elig 5 n/a not elig 1 runner-up n/a 1 runner-up not elig 1 champ

Softball 3 semi n/a 4 semi n/a 4 semi n/a 3 champion 2nd 3 semi

Mens Golf ----- ------ ----- ----- ------ ----- ----- ------ ----- n/a club team ----- n/a varsity

Womens Golf ----- ------ ----- ----- ------ ----- n/a club team ----- n/a varsity ----- n/a varsity

Golf programs were established in 2005-06 for the women's team, and 2006-07 for the men. Both teams performed at club level status for the 1st year.

Both NIC soccer teams competed in the NWAACC until 2005-06. Womens Soccer was NWAACC champ in 2003-04. Mens Soccer was NWAACC conference runner-up in the 2003-04 season. Soccer teams are required to compete in District playoffs before advancing to the NJCAA national tournament.

Natln/a

n/a

n/a

12th

districts

districts

n/a

1 qualifier

-----

COMMUNITY RELATIONS List of Accomplishments, 2007-08

Marketing Continued to progress on more centralized, better coordinated marketing efforts. Marketing Committee focused greater attention/resources on electronic media, less on print. Incorporated resources of Professional-Technical Education program into departmental marketing initiative, making maximum use of financial resources and better coordinating message and placement. Completed an analysis of marketing efforts, provided by the marketing professionals at Blue 541 agency; incorporated many of the suggestions into the 2008-09 marketing plan. Government Relations State: Led institutional Legislative Committee initiative throughout the year. Developed, drafted, revised and sought Board approval of 2008 Legislative Agenda; monitored legislative developments throughout the session. Evaluated NIC Legislative Agenda at the completion of the legislative session to determine successes. Hosted institutional “Legislative Sendoff” in December; coordinated annual Legislative Reception in Boise (held in collaboration with College of Southern Idaho); helped draft and develop President’s annual presentation to Joint Finance and Appropriations Committee; maintained contact as needed with North Idaho legislators during session. Federal: Worked with campus Grants Coordinator and others to draft, develop and submit two federal funding (earmark) requests. Worked with both local and Washington, D.C. staffs of Idaho congressional delegation to promote funding requests, and to monitor other issues of relevance on the federal level. While these funding requests were not successful, NIC made a significant step forward by establishing and working this process. Coordinated visits of NIC President to the Washington, D.C. offices of Idaho congressional members. Media Relations Maintained highly effective, comprehensive news bureau. Effectively promoted on campus events, services, and departmental and individual accomplishments via news media. Maintained strong working relations with regional news media. Established and continued President’s “Your Community College” column in the Coeur d’Alene Press newspaper. Served effectively as a primary spokesman for the college on controversial issues. Community Relations Continued to attend, participate in and represent college at numerous events and activities hosted/sponsored by various local organizations. Remained active in Coeur d’Alene and Post Falls Chambers of Commerce; served on CdA Chamber’s Public Policy Committee (chair in 2006-07), Executive Committee, and Board of Directors, and as Vice Chair of CdA Chamber. Served on First Judicial District CASA (Court Appointed Special Advocates) board, and on City of Coeur d’Alene Channel 19 (government access channel) advisory board. Produced first NIC Annual Report in several years.

Other NIC website was given a complete overhaul. Served on, coordinated budget for, NIC “Diamond Jubilee” planning committee. Served on “Partners in Education” committee. Attended numerous Education Corridor steering committee meetings; planned, coordinated, promoted and managed two Ed Corridor public sessions. Attended several Kootenai County Professional Technical Committee meetings, volunteered to serve on its publicity/public relations committee. Worked on transition of NICHE, and on its redrafted Memorandums of Agreement and Understanding. Served on President’s Cabinet. Coordinated Legislature’s Joint Finance & Appropriations Committee (JFAC) tour of NIC in June. Submitted by Kent Propst August 2008

Office of the Vice President for Instruction

End of Year Report

• Preparation Date: August 2008 • Prepared by: Jay A. Lee

Vice President for Instruction

OVERVIEW This document attempts to (1) evaluate Instruction’s progress made in reaching 2007-2008 goals; (2) summarize the changes and accomplishments experienced by the different components of the Instruction department during the 2007-2008 academic year; and (3) outline the 2008-2009 academic year goals for the Instruction department. TABLE of CONTENTS

I. 2007-2008 Goals for Instruction at NIC II. Instruction Department Changes and Accomplishments

A. Professional, Technical and Workforce Education B. General Studies C. eLearning and Outreach D. Institutional Effectiveness E. Learning Resources Management Team F. Instructional Computing G. Student Learning Outcomes

III. 2008-2009 Instruction Goals and Initiatives IV. Vice President for Instruction Priorities

8/25/2008 1

8/25/2008 2

I. 2007-2008 GOALS for INSTRUCTION at NIC

Overview Goals for Instructional staff took several forms during the 2007-2008 school year. There were mandates from the State of Idaho and the Department of Professional, Technical Education, Eight Year Plans coordinated through the Council on Academic Affairs and Programs (CAAP), Program Reviews required by the college, three year educational plans required of each academic division, and department goals established in preparation of the college’s strategic plan. This report will attempt to summarize the goals established through the various programs or initiatives.

One of the reasons that goals appear in several forms is the turnover that has occurred within Instruction at North Idaho College. The college and the instructional staff have worked with three different Vice Presidents over the last three years (2005-2006-2007), and now begin with a fourth new Vice President for Instruction in Jay Lee (2008). Under the changing leadership, the instructional staff has endured changing philosophies and new requirements. With each new leader came new goals and demands. This document will attempt to summarize the goals that were most actively pursued over the previous year. If the document lacks specificity, it is due to the author not being present as the goals were established and satisfied. 2007-2008 Goals and Measures of Attainment

Increase enrollment through additional offerings It appears that Fall 2008 will see an increase in enrollment for the college (at or in excess of the projected 2% increase). Several programs have experienced increased enrollment, including Certified Nursing Assistant, Registered Nursing, Welding, and Diesel Technology. The Dual Credit program continues to show enrollment increases with each year of operation at the college.

Expand summer school program

The summer offerings remained largely the same, but enrollment grew in large part due to the increase in on-line options available in the summer schedule.

Develop evening and weekend programs

Little progress has been made in the area of adding evening and weekend programs. Reviews of previous attempts to offer weekend programs or classes revealed little or no success. The discussion of evening and weekend programs has transformed into a larger discussing about reducing student travel and alternate scheduling.

Complete remodel of Ponderay Outreach Center

The remodel of the Ponderay Outreach Center will be complete prior to the start of classes on the first day of the Fall 2008 semester.

Fully utilize Outreach Centers

The Outreach Centers continue to look for ways to meet the needs of their communities/region. Although the number of offerings available has increased, more can

8/25/2008 3

be done at the centers. Significant improvements have been made in the facilities, the information technology, and advising at the centers.

Prepare five year accreditation report

The five year accreditation report was completed and it resulted in very favorable results for the college. NIC was commended for its community involvement, fundraising and development, campus climate, learning resources, student success and governance system. Areas of opportunity include planning and assessment, educational assessment, and financial planning. Instruction continues to make educational assessment a priority and additional steps will be taken to assure that improvements are made in this area.

Provide leadership for college-wide strategic planning

Interim Vice President for Instruction Kathy Christie worked closely with Vice President for Student Services Eric Murray to complete the college’s strategic plan. The plan has been published and is on-line for public review.

Seek outside funding sources (grants, federal funding, partnerships) Additional funding sources were not found in 2007-2008. Several partnerships were initiated and existing partnerships were nurtured, but the college and instruction did not experience growth in funding opportunities. Instruction is actively involved in the preliminary processes related to a Title IIIA grant application in the interest of furthering our partnership with the Coeur d’Alene Tribe and distance education. Additionally, instruction will pursue and National Science Foundation grant in 2008-2009.

Continue development of Dual Credit Program

The Dual Credit Program continues to grow and find additional successes. Enrollment has increased in the each of the years the program has existed. Director of Dual Credit, Steve Casey, has established even better connections with area high schools. NIC offered its first Dual Credit on-campus orientation to a packed house of students and parents in the week prior to the start of classes.

Develop and expand course offerings for Senior Citizens

Instruction continues to look for further opportunities for Seniors. Existing classes have had adequate enrollment to allow them to be offered, but the enrollment has to this point not justified additional courses.

Expand capacity in Professional Technical Programs (specifically Diesel and Welding

programs) Instruction has shown significant success in this area. Diesel and Welding programs have shown significant increases in enrollment due to changes in scheduling, additional sections and dual credit opportunities

Add new programs to the Professional Technical program inventory

Two new programs, Medical Assistant and Emergency Medical Technician, have been added and will begin in January 2009. A new Automotive Maintenance Technician Technical Certificate was also added within the program curriculum ladder.

8/25/2008 4

Add new Workforce Training offerings for business community as identified Customized Training acquired 31 training contracts and offered 46 classes to 471 students. Workforce Development saw a 5.8 per cent increase in enrollment through 531 classes serving 4,496 students. A new partnership was created with the Coeur d’Alene Fire Department and new classes were offered to facilitate attainment of the Coast Guard Captain’s license. Improving availability of classes by improving Interactive Video Conferencing (IVC) services Improvements have been made in IVC rooms on campus and in the Outreach Centers. Changes in the organizational structure were made to better connect the IVC operation to eLearning and the Centers. Additional funding are updating of equipment remain a concern.

Develop an eight year plan of program development coordinated throughout the state

Working with the Council on Academic Affairs and Programs (CAAP), NIC completed an eight year plan identifying several new program possibilities.

Improve classroom technology/Increase number of rooms with “standard” level technology Through the efforts of the Tech Fit Committee and Donna Patterson, the college has established a complete needs inventory of campus classrooms. In addition, a needs assessment model was created to help prioritize and identify the classrooms that are the deserving of technology improvements. Approximately 40 per cent of NIC classrooms (campus, Outreach Centers and Workforce Center) are completely updated to the highest standards. Additional funding was allocated to bring more classrooms to standard.

Increase the opportunities available in web based and web enhanced instruction

Instruction was successful in increasing the number of on-line and hybrid classes. The college is one science lab-based class away from being able to offer our entire AA degree on-line.

Increase the number of Student Learning Outcome Assessment projects and measures

As mentioned in the entry on accreditation, the college must continue to improve and add to its efforts of assessing learning outcomes. NIC was commended for identifying general education outcomes, but the college must do a better of documenting the assessment activities that are occurring on campus.

Further collaboration with Lewis-Clark State College and University of Idaho

Instruction continues to seek opportunities for collaboration with LCSC and UI. NIC Science faculty recently spent a day on the UI campus touring science labs and aligning curriculum. NIC will host an LCSC day in October 2008. Collaboration on an integrated interdisciplinary degree combining NIC and UI credits continues to move forward.

Remodel of Winton Hall

The remodel project is near completion and Winton Hall now provides better learning spaces for NIC students. Instruction will investigate further remodeling of Winton Hall to possibly create another locker room facility for the campus.

8/25/2008 5

Create flexible scheduling options to better utilize classroom and lab spaces Efforts to create flexible scheduling options were very successful in 2007-2008. “Flip scheduling,” was developed to take full advantage classroom and lab facilities in the Diesel Technology program. (Flip scheduling involves two groups of students moving from classroom and labs so that both spaces are continually being used and more students are being served). The Computer Applications and Office Technology Program has developed and will implement in the 2008-2009 school year a “flex center” which allows students to complete degree requirements in a largely independent and self paced manner.

Find space or facilities for new professional technical programs and current program expansion

Efforts to find space or additional facilities for professional technical programs were not successful. The lack of space will continue to big a major obstacle to development of additional professional technical programs. Existing spaces are being fully utilized through the advances in scheduling options, but additional spaces or facilities will be needed to advance the college’s efforts to match community and employer needs.

Develop new reporting strategy for DataMart system capabilities Director of Institutional Effectiveness Ann Lewis (a new title) has successfully implemented new reporting strategies and internal campus partnerships to create more reporting possibilities and resources. Additional reports are available and more readily attained by faculty and staff across the entire campus.

Incorporate the ABE/GED operation within the Professional, Technical and Workforce Education department

A change in the organizational structure moved the ABE/GED operation under the leadership of the Dean of Professional, Technical and Workforce Education. The move has been seen as successful and especially productive for the ABE/GED staff.

8/25/2008 6

II. INSTRUCTION DEPARTMENT CHANGES AND ACCOMPLISHMENTS

Instruction was successful in reaching many of goals established for 2007-2008. The Instructional team also achieved success and recognition for actions above and beyond the stated goals.

A. Professional, Technical and Workforce Education

1. Health Professions and Nursing • Twenty additional seats each semester added to CNA program • CAN offered in Silver Valley • Radiography Technology Program receives initial accreditation (three

years) • Twenty additional seats added within RN program • New Medical Assisting Program begins January 2009 • New Emergency Medical Technician begins January 2009

2. Physical Education and Resort/Recreation Management

• New courses in Sports Officiating and Wilderness First Responder • Additional sections of Yoga, Kenpo Karate and Tai Chi added • New machines added to Winton Hall fitness room • Winton Hall remodeled

3. Business and Professional Programs

• Coordinated the first University of Idaho sponsored visit of prospective NIC business majors

• Reorganized two disciplines into one common program known as CAOT (Computer Applications and Office Technology)

• Major technology upgrades in classrooms and labs • New flex center available and operating Fall 2008 for open

entry/open exit CAOT students

4. Trade and Industry • New Automotive Maintenance Technician Certificate implemented • Another Carpentry house raffle coordinated by the Foundation Office • Equipment upgrades (computer controlled alignment rack) made in

collision repair Technology lab • Flip scheduling allows doubling of enrollment in Diesel Technology

and Welding • Two technical certificates created and offered in Diesel Hydraulic

Systems and Basic Diesel Electrical Systems • New CNC machine added to Machining lab • Basic Welding certificate offered evenings in Spring 2008 semester • Additional seats added to expand capacity in Welding program

5. ABE/GED

• NIC programs surpass all other state offices for student completion rates

8/25/2008 7

• New center opened in Priest River • 1,324 students served, 663 students received 12 or more hours of

ABE instruction • 606 students successful completed GED exams • New class: Success Strategies started to assist students in transition

to college studies

6. Customized Training • 471 students served in 46 different classes offered via 31 training

contracts • Structured On-The-Job Training Program initiated and offered to

several organizations • Web based chat support system implemented • E-mail marketing campaign initiated

7. Apprenticeship and Workforce Development

• Enrollment grew 5.8 per cent from 2006-07 to 2007-2008 • 4,496 students served through 531 classes • 154 students completed CNA classes • First Aid, CPR and EMT classes offered through new contract with

CDA Fire Department • On-line enrollment grew by 24 per cent • New courses created and offered in Coast Guard Captain’s License,

Microsoft Office, communication management, time management, and continuing education for electricians

8. Community Education

• Two per cent increase in enrollment • 1,935 students attended 164 different classes

9. Small Business Development

• Coaching assistance provided to 236 clients in 1,892 hours of instruction

• 621 clients attended 66 different training events • Assisted clients in creation of 163 new jobs • Aided clients in increasing revenue by 8.9 million

B. General Studies

1. Social and Behavioral Sciences • Two new full-time instructors hired (Political Science and American

Indian Studies

2. College Skills • New advising/college transitions model established for NIC college

athletes

8/25/2008 8

3. Natural Sciences • Department visited UI to tour facilities and further advance credit

transfer • On-line lab class added to schedule • Advanced Placement enrollment increasing dramatically

4. Mathematics, Computer Sciences and Engineering • New division established • Five new full-time faculty hired

5. Dual Credit • Significant increases in enrollment for two consecutive years • Dual credit CNA offered in Bonners Ferry

6. Tech Prep • New data management system initiated • Electronic articulation of agreements initiated

C. eLearning and Outreach

1. eLearning • New organization structure established (IMS reorganized

and reassigned) • New web management design system being selected

2. Outreach Centers

• Remodeling complete in Bonners Ferry and Ponderay

D. Institutional Effectiveness • New department name established • New director identified – Ann Lewis • DataMarts expanded and managed to increase reporting capabilities

E. Learning Resources Management Team

• Brochure created to define services available and sources of the services

• E-reserves system established in the Library • Book reviews being done in pod-casts and available on-line •

F. Instructional Computing • Help Desk personnel changes • Student e-mail system established • Datatel hardware updated • HP to IBM transition being completed • Web Portal rollout has begun • IMS department reorganized and moved into other departments • Classroom standardization and prioritization policy established

G. Student Learning Outcomes

• Combined General Education and Outcome Assessment Committees

NIC Information Technology Projects Final Report for Academic Year 2007‐2008 (Fiscal Year 2008) 

  

Project FY08‐01 ‐ Datatel Degree Audit Completed.  Capability to produce degree audits for students to aid them with advice for degree completion was accomplished in fall of 2007.  Datatel consulting via the FSP was used for this project.  Registrar’s Office staff was essential and was assisted by Analysis & Programming.   

Project FY08‐02 ‐ Datatel eAdvising Continuing.  After the completion of Degree Audit the Student Ed Plan and Student Course plan modules were loaded and tested.  Lead Faculty Advisors (LFAs) will test the capability in production with a pilot group of students this fall.  Goals are direct advising services (including progress monitoring) for students and a documented record of all contacts with advisors.  Advising Services and Analysis & Programming continue to work on the project.   

Project FY08‐03 ‐ Account Management at HelpDesk Continuing.  Security and efficiency of service are simultaneous goals of this project.   Systems Administrators carefully distributed account creation and maintenance for the following services to HelpDesk personnel during FY08:  

• Network logins (Active directory) for file, print and applications access • Electronic mail and voicemail services  • Telephone user accounts 

The completion of the directory services project (FY08‐15 below) required new workflows due to automated Active Directory account creation.  Ongoing goals are to enable services that will be further coordinated, documented and automated where possible.   The email management console will be added to the HelpDesk in the fall.    

Project FY08‐04 – NIC Bonners Ferry Completion Completed.  Three rooms ‐ an IVC room, computer testing room and general classroom were added to the existing presentation classroom and computer lab.   The Center was attached to the college’s wide‐area network with a redundant circuit to the Internet.  Voice, data and video services were then provided in Bonners Ferry.   IT, Facilities, DE and IMS departments all worked to create these improvements.   

Project FY08‐05 ‐ WebCT Vista 3 to Vista 4 Upgrade Continuing.   After many discussions with the WebCT supplier (Blackboard), the decision was made to delay an inevitable move one more year.   The retirement of the Distance Ed Director and other staffing changes at NIC contributed to this decision.  The project will be done in FY09 with new funding.   Vista 4 is no longer the planned version and the probable transition will be to Blackboard Learning System 8 or Angel after eLearning staff and faculty review these options.  

 

Project FY08‐06 ‐ Microsoft Vista Desktop Planning Continuing.  Technical planning was completed during the year.  Many organizations have slowed their adoption of the Vista operating system.  At NIC, the impact on computer users is deemed too great to do the upgrade at this time. Training impact at rollout will be significant.  

The companion Office 2007 suite planning is complete and it will be installed over the summer and fall. This is helpful for Vista migration to reduce training impacts.  Further quarterly purchases will increase the number of PCs with Vista’s memory and processor requirements.  

Currently, one computer lab at the Workforce Training Center has Vista.  Also, one PTE lab is planning to move and one of the Molstead labs will be moved this coming year.   

Project FY08‐07 ‐ Circuit Rider Services Completed.  Increased enrollments allowed the creation of an Outreach Technology Specialist as well as an Outreach Advising Specialist.  The IT position has been hired (Holly Moore) trained, and is providing service to the off campus sites.   The project will close and services to those using the centers coordinated from the HelpDesk on an ongoing basis.   

Project FY08‐08 ‐ Business Continuity/Backup Improvement Completed.  Capabilities were established and verified to backup and restore both operating servers and the data they contain “over the wire” to a secure facility in Liberty Lake.  Datatel Colleague information and electronic mail system records are updated nightly.  This is now an operational capability and other key systems backup will be added as needed.  A second internet circuit from Time Warner was added to increase bandwidth and allow for redundancy in the event of an outage.  Current manual switchover will be automated in the fall.   

Project FY08‐09 ‐ Slot‐Based Institutional Purchasing Completed.  A process was defined by faculty and staff representatives (S. Smith, B. Vogeler, D. Clark, R. Graves) and presented to the VP for Admin. Services.  Management Team was informed in October 2007 and quarterly purchases occurred in November, February and May.  Equipment purchases of approximately $250,000 in the three slots saved the college $ 30,000 to $ 35,000.   

The resulting institutional process is still voluntary and the choice of what equipment to replace up to many individual managers. Mandatory participation would increase the savings and a defined cycle would ensure needs based replacement of equipment. 

Project FY08‐10 ‐ Siebert Communication Room Improvements Completed.  Survivability from electrical failure was increased by additions to the UPS battery systems.  Racking and power have been added to accommodate new servers (email, portal, Colleague).  Remodeling took place to form a “network operations center” to improve monitoring of systems.  The addition of a dedicated generator system was not completed due to limits of DPW to fund at the level needed and will be added when DPW funding is available. 

Project FY08‐11 ‐ Instructional Council Technology Projects Completed.  After purchase of an IVC system for Bonners Ferry, $28,000 remained for prioritized Instructional Council technology projects.   LKH 205 and BOS 142 classrooms were updated with new presentation equipment.   Seven faculty members were outfitted with mobile computing technology from the November quarterly purchases.  This is an annual project.   

Project FY08‐12 ‐ Institutional Reporting Improvements Continuing.  Trainings for Information Center (IC) designees on the use of MS SQL reporting services against the initial set of data marts was accomplished through the year.   Late in the year, Data Orchestrator as replaced Data Conveyor as the tool to extract information from the Colleague database to the college’s data marts.  Project will continue for an additional year to transition reporting services from view development to routine support and define roles.   Institutional Research and Analysis & Programming continue to make progress together.   

Project FY08‐13 ‐ Wireless Network Access Rollout – Phase II Delayed.  As the year ended, NIC, AEI and DPW were reviewing the final draft of an RFP for a system to cover the CdA campus.  It was expected that DPW would finalize funding the project and provide approval to release the final RFP and documents.  However, in July 2008, DPW notified NIC that its funding cannot be used for a wireless network.  This is now being appealed.   

Project FY08‐14 ‐ GroupWise to Exchange Migration Completed.  A major  project underway in fall with a 9‐part plan covering  Communications, Technical Design, Cutover, Data Migration, Delivery Philosophies, Client Configuration, Post Cut Roles, User Analysis, and Training.   Considerable data storage was added.  Processor speed was increased.   SPAM control was improved.   Voicemail was unified with email for an improvement toward unified communications. Data was migrated and users cutover in April 2008.  A $ 23,000 annual site license with Novell is discontinued.  Mailbox quotas will be implemented in the fall.   

Project FY08‐15 ‐ Directory Services Project Completed.  The Active Directory (AD) system became a true enterprise directory service and functions as the college’s LDAP source for authenticating users to applications.  The username standard was migrated.  The source data about students and employees from Colleague was used to create the AD entries.  Further workflow (see Project FY08‐03 above) definition and changes are in progress throughout IT departments.   

Project FY08‐16 ‐ One Card ‐ ID Card Issuance Move Continuing.  Progress was made during meetings with ITS staff and Auxiliary Services.  A visit to LCSC was made in the spring.  General agreement has been reached that Auxiliary Services will conduct ID card issuance when Datatel / CBord integration is achieved. Existing systems can handle such a move. Floor space in the Student Union has been identified as a potential location after suitable remodeling.  A batch data interface from the Data Mart Report Services to CBord is underway by Analysis & Programming. 

  

Project FY08‐17 ‐ Mediacasting and Services Delayed.  This project was suspended early in the fiscal year due to the instructional support reorganization.  Mediacasting services to faculty are now the responsibility of the new eLearning unit.   Instructional Technology Services and Network & Systems departments will assist with hardware consultation where needed for media capture, storage and accessibility.   

Project FY08‐18 ‐ Testing Center Improvements Completed.  The facility was converted to a wired facility to improve reliability, manageability and speed. New computers were also purchased (over 2 fiscal years) and installed in the summer of 2007. Open hours were established for students due to the purchase of the computers from student fees (Computer Lab budget).   

Project FY08‐19 ‐ Hedlund Building Re‐cabling Delayed.  The funding and associated project details were combined with Project FY08‐13 and incorporated into the NIC Wireless Project RFP. This project will be completed as originally requested during FY09 either in tandem with or separately from the wireless project depending on that appeal.   

Project FY08‐20 ‐ Datatel Action Planning Continuing.  Initial analysis was conducted by Tami Hunt from Datatel in July 2007.  A report of possible improvements was compiled.   Charley Cahill presented the DSMG group with an updated list of the status of each item of the plan in the spring.  Some items are completed.  Items with significant benefit to college operations will be prioritized and completed in FY09.   

Project FY08‐21 ‐ Security Infrastructure and Management Delayed.   Project was delayed due to an unbudgeted expense to maintain aging HP server hardware.  The network intrusion detection/prevention system will be purchased and the project completed during FY09.   

Project FY08‐22 ‐ Active Directory File Services Migration Completed.  In the fall of 07, the college's file and print services were converted from a Novell platform to a Windows service. The Novell client was removed and all Computers were joined to the Windows domain. This was accomplished via a login script. All data was moved from the Novell server to the Windows server.   

Major Accomplishments (not in order of priority) Remodeled and added to Ponderay Ed. Center. Finished Bonners Ferry Ed. Center. Assisted bringing new President and V.P for Instruction “on board” and “up to speed”. Participated in Strategic Planning. Assisted with development of Ed. Corridor, prairie option/purchase, and development of

a joint facility with school districts and Manufacturers Consortium. Assisted with completion of the economic analysis and master plan of Ed. Corridor. Acquired land and built a new Head Start Center in Bonners Ferry. Requested and was funded for a Inland Northwest Community Foundation grant for the

Area Agency on Aging to expand volunteer programming. Completed two additional levels of emergency notification:

1. WEB Page 2. Reverse 911 3. E-Campus (text messages)—NIC Alerts 4. Radio & T.V. 5. NIC E-mail

Completed 3 “desk top” emergency training exercises with Pres. Cabinet. Re-designed the emergency manual into an easier to read document for campus use. (will be distributed at the all-employee meetings) Completed an RFP for banking. Issued new revenue bonds for the student union refinancing. Remodeled the cashiering area in Lee Hall for better efficiency. See Steve Ruppel’s list---I’ll take credit for any of those I can. Maintenance and Repair List thru DPW---Again, I will take appropriate credit for any of

those I can. File name: FY 08 Accomplishments

Office of the Vice President for Student Services

End of Year Report

• Preparation Date: May 2008 • Prepared by: Eric W. Murray, Ph.D.

Vice President for Student Services

OVERVIEW The following document reports on the major accomplishments of the departments within Student Services and evaluates progress made in the Vice President for Student Services office towards the division’s objectives. As well, initiatives for the VPSS office are outlined for the 08-09 academic year. TABLE of CONTENTS

I. Goals for Student Services at NIC II. Departmental Accomplishments

A. Enrollment Services 1. Admissions 2. Advising, Counseling & Testing 3. Financial Aid 4. Registrar 5. TRIO / Student Support Services

B. Student Services 1. Center for Educational Access (Disability Services) 2. Health &Wellness Services 3. Native Students 4. Student Activities

C. Auxiliary Services 1. Conference & Events 2. Schuler Performing Arts Center 3. Mica Peak Exchange (Bookstore) 4. Dining Services 5. Residence Life 6. Student Union

III. Evaluation of VPSS Initiatives for 07-08 IV. VPSS Initiatives for 08-09

I. GOALS for STUDENT SERVICES at NIC

The Division of Student Services at NIC has been guided since 2006 by the following goals. These Goals provided the foundation for the strategies developed by each individual department within Student Services. For 2008-2009, there are three official Student Services Goals as prioritized by the NIC 2008-2013 Strategic Plan. These priorities are outlined with accompanying action plans in section IV of this report. Goals 3 & 4 below are not readily apparent in the new organization outlined in the Strategic Plan. However, they continue to be a part of the operating philosophy of Student Services and each individual manager is responsible for implementing activities that increase a student’s engagement and improves their service.

1. Student Services will design and implement initiatives that increase the number

of students who attend NIC. • This goal will be re-titled starting next year to align with the 2008-

2013 Strategic Plan Goal #1: Improve Student Access 2. Student Services will design and implement initiatives that increase the likelihood

of students meeting their academic goals. • This goal will be re-titled starting next year to align with the 2008-

2013 Strategic Plan Goal #2: Implement Initiatives to Increase Student Success

3. Student Services will design and implement initiatives that increase a student's

engagement in NIC departmental and extra-curricular opportunities.

4. Student Services will maintain quality and responsive services to students based upon their satisfaction and industry best practices.

II. DEPARTMENTAL ACCOMPLISHMENTS

It’s helpful for me to divide student services into 3 categories: Enrollment Services, Student Services, and Auxiliary Services. The organizational chart in Appendix 1 is helpful as a one page glimpse of this organization and gives the most current representation of the managerial staff.

A. Enrollment Services

1. Admissions (Maxine Gish, Director) • Admissions had success in meeting their goals. In particular, the

High School Liaisons program will continue after a year of success. Five high schools participated in the pilot program, which proved to be successful in three of the schools. The other two felt connected with NIC already, and the HS liaisons were not needed. The program will expand to seven schools next year, all of whom volunteered for the extra attention.

2. Advising, Counseling & Testing (Gary Coffman, Director)

The reorganization of this department last year was fully tested this year and worked smoothly. Advising initiatives received more attention and staff were excited about the new directions that were taken by the department this year. Also:

• E-Advising. The development of our advising technology led to a decision by Instructional Council to begin offering “Programs of Study”. As the Program of Study curricula is developed, e-Advising will come on-line and reflect a student’s designated choice of program.

• Lead Faculty Advisors. This program was highly successful in involving Faculty with Student Services. Faculty were more aware of advising initiatives, students were better served, and fewer errors were reported in the advising of students.

• Outreach Advisor. Our Outreach Advisor was successfully trained and began visiting Outreach Centers in January. She has been somewhat overwhelmed with the amount of attention required by the students at each Center. It is very apparent that the Center Coordinators needed the Student Services Support.

3. Financial Aid (Victor Cazun, Director)

• Financial Aid struggled this past year, but with the hire of a new Director in May (Victor), the department seems to be back on track.

4. Registrar (Tami Haft, Registrar)

There were no problems with the Registrar’s Office this year. It runs effectively. An opportunity for next year will be to continue to develop the relationship with Instruction via Jay Lee. Highlights of the year include:

• Degree Audit was successfully implemented and is in use this year.

• On-line Schedule. We now are completely on-line and we have received positive feedback regarding this change.

• Probation and CSC. We implemented an intervention program through the Enrollment Management Committee to assist students with increasing academic success if they were on probation. Evaluation determined that the program was not successful, so EMC will revisit the topic next year.

5. TRIO / Student Support Services (Sally Hinders, Director)

TRIO’s previous director, Barb Lundberg, accepted a new position in Wisconsin last year allowing us to hire Sally Hinders after a national search. She is a great addition to the staff, coming to NIC with years of experience and a Ph.D. in higher education. This year there were two other transitions, in that long time administrative assistant Ava Pederson and advisor Lisa Dobson resigned to either retire or take a new position, respectively. Highlights of the year include:

• The program met grant numbers this year. • The new director is learning, identifying problems, and preparing

for our 4-year grant re-write this fall.

B. Student Services

1. Center for Educational Access (Sharon Daniels, Director) CEA ran smoothly this year. Although our Assistive Technology advisor left for a promotion at Cal State Northridge, and we have had to replace two admin assistants, the program is stable and continues to serve approximately 250 students each semester. As well…

• Sharon and I implemented an ADA Self-Study of the campus this year following a model used in Montana. Each department manager across campus was required to meet with an interviewer to determine compliance with ADA. From these interviews, 20 recommendations were created and shared with President’s Cabinet. PC endorsed the recommendations, of which 17 out of the 20 have been completed or are in progress.

• Sharon completed several goals, including assisting our cache of interpreters in understanding on-going certification needs, and developing a system for teaching students about assistive technology.

2. Health & Counseling Services (Linda Michal, Director)

Health & Counseling Services was reorganized last year and ran effectively this year. They were especially challenged with the Fall Semester suicide, but performed well. There are other significant issues that happen weekly that never reach PC or the President’s desk, but the competency of the staff makes it unnecessary.

• H&C improved their website this year, as well as investigated means of communicating better with students. Email has confidentiality issues, and so the staff has had to create ways to assure confidentiality in communication.

3. Native Students (Evanlene Melting Tallow, Advisor)

Darrel Tso was replaced this year with Evanlene Melting Tallow. She has been a great addition to the staff and has completely revitalized our support for Native Students.

• Evanlene implemented a Native American Awareness Week. This program was successful and well-received.

• The American Indian Student Alliance was revived and is active. • Evanlene’s office is a gathering place for students and she has

redesigned it to make it welcoming and friendly. She also employs work study students to assist other students when she has to be out of the office.

• Evanlene is not only a tireless advisor, but also recruiter. She balances these two activities well.

4. Student Activities (Dean Bennett, Director)

Student Activities and its various components (Outdoor Pursuits, Recreational Sports, Student Events, ASNIC, and Orientation) worked well this year. Highlights included:

• Increased involvement and coordination for OARS. This was done at my request so that I could spend more time on projects such as the Strategic Plan.

• Assessment. All of the Student Activities departments now regularly assess their programming for interest and effectiveness in reaching their learning outcomes.

• Ropes Course. The new Ropes Course has been installed and use has started. This is a self-sustaining function, and the staff will work hard this coming year to meet their funding goals.

C. Auxiliary Services

1. Conference & Events (Jim Headley, Director) Conference & Events has taken several steps this year in developing its identity and scope of responsibility.

• We completed a market analysis of our services and determined market-comparable pricing.

• The Web was updated with prices, policies, and procedures. • A Waiver Committee was established to review requests to alter

our pricing. It has met several times. • Justin Van Eaton was reclassed into a new position to better

serve NIC. He is now a direct report to the VPSS.

2. Schuler PAC (Justin Van Eaton, Director) Justin’s position was reclassified this month to reflect his responsibilities for not only the SPAC, but also all campus technical services. This reclass will allow Justin to have the authority and responsibility for providing technical services outside of the PAC. Justin has done this work, uncompensated, for a long time. His new position, his budget & supervisory responsibilities, and his cross-division interactions made it clear that he needed to be a direct report.

3. General Auxiliary Services including the Bookstore, Food Services,

Residence Life, & the Student Union (Lanny Stein) The services under Lanny’s supervision continue to operate in a fiscally sound manner, and provide good service to students. They are consistently soliciting feedback, and modifying operations based on that feedback.

III. EVALUATION of VPSS INITIATIVES for 07-08

A. The following initiatives were designed to help with INSTITUTIONAL effectiveness during my second year at NIC. 1. 9-Points Agreement

Goals were set by each of the 9-Point Group Leaders and each group had success at meeting most of their goals. Work continues in the summer, and the next 9-Point meeting in September 2008 will set goals for 08-09. See Appendix A for the 9-Points Summary Document.

2. NICHE After a year of struggling with the concept of NICHE, the Local Oversight Committee disbanded the organization in name, but not in spirit. Money was reallocated to meet various needs of the partnerships with UI and LC, and a new agreement was officially reached that outlines how are collaboration will function in the future.

3. Strategic Planning It took 9 months, but it’s done.

4. Accreditation Review While Kathy did most of the work, I had responsibility for writing 4 of the 9 standards. The report was finished in a timely fashion, and the review went well.

5. Policy Review Seven of eight policies within the Student Services section of the NIC policy handbook were successfully revised this year in collaboration with the College Senate and attorney.

6. On-line Orientation As of Fall 2008, the Student Services staff will have created and implemented an On-line orientation program to serve the students who cannot make it to campus during the summer and winter OARS sessions.

7. Degree/Graduation Audit Staff in the Student Services division successfully brought up these on-line tools to assist students and staff in evaluating academic progress. There are still kinks to work out, and training to be done, but the bulk of the work has been completed.

B. The following initiatives were designed to help with RECRUITMENT. 1. Xplor NIC

This program was probably the single biggest under-taking of the year, in competition with the Strategic Planning process. The program was successfully implemented and involved 2700 school-aged students from north Idaho. Positive feedback has been received from internal and external constituents and we will continue the program next year.

2. HS Liaison Also a new program, and piloted with 5 schools. 3 of the 5 schools benefitted from the program and were excited to have the increased contact with and exposure to NIC. We will be looking at Fall enrollment rates from those schools to see if there was an enrollment boost. The program will continue, if for no other reason, because of the positive response we

received from counselors. The two schools that didn’t benefit already had close ties to NIC for various reasons. The program will expand to other schools next year who have a desire for a liaison.

3. Outreach Center Advisor Keri Hynes was hired in October to fill this position and has done well. The Outreach Centers are much more content by having her present. The support for students has increased, advising has increased, and the centers feel more a part of the CDA Campus.

4. Seasonal Lay-Off Marketing We developed a team, led by Robert Ketchum, to respond to lay-offs. There was not much marketing necessary because the team got some good press as they responded to the Stimson Mill closing. This team is now in place and deploys when needs arise.

5. History & Tradition Website Finished early in the year and is now available for viewing on the Web. This was a personal project because I felt that the institution needed to share its history. We have received numerous positive comments on the look and feel of our web.

6. Career Services as a Recruitment Tool Career Services staff researched and wrote a recommendation for utilizing their office more in recruiting. With 2 staff, it is difficult to keep up with the current student need, let alone recruitment. It was determined that we could expand our efforts with more staff, but this priority was not funded. Their plans are being kept for future potential use.

7. Enrollment Management Ideas from 06-07 EM ideas from 06-07 were reviewed this year to determine if they were actively being implemented. Six of the ten ideas were being implemented. Two are on hold because they relate to Instruction and the need for Jay Lee to be in place. One idea was dropped from consideration because of a lack of available resources and the final initiative has been adopted into the Strategic Plan. Overall, the work from last year has made an impact on our work and EM direction.

C. The following initiatives were designed to help with RETENTION.

1. e-Advising

This Datatel tool is designed to increase advising effectiveness and a student’s ability to review and determine their academic progress. There will be some delay with this project. While the technology is ready to go, Instructional Council made the decision in May to go to a “Program of Study” model which will cause us to rewrite the curriculum, and likewise the technology programming, this year.

2. Lead Faculty Advisors Program This program was met with positive responses from the academic divisions. Information was better disseminated, the relationship between faculty and student services improved, and faculty advising improved. This program will continue and expand for next year.

3. Probation Intervention

Beginning Fall semester, students on probation will be required to attend a College Skills Course to help them with deficits that placed them into jeopardy. This has involved some planning and organization, as well as the “donation” of 5 student services staff members to act as additional instructors. The program was analyzed and determined to be ineffective. It will not continue for next year.

4. Enrollment Management 07-08 The committee worked this year on retention issues, with the committee’s work summarized in Appendix B.

5. New Student Connection Events These four events were successfully organized and implemented by the Orientation leaders. The goal was to help students become more engaged in campus. Given that we had high attendance at these events, we determined that the initiative was successful.

D. Overview of Year

1. Crisis Management / Las Vegas Conference The fall semester contained more serious crises than I have ever had to deal with in one semester. While none of the issues were new to my experience, having to work through a suicide in the ResHall, several assaults, a falsely reported rape, a suicide attempt, weapons issues, and a student who claimed to have killed two others while in the KKK…it was a rough semester. The current semester has seen no major crises. Our Crises Response Team AND Crises Recovery Unit did excellent jobs this year. Our training has paid off. I attended several “Professional Development” experiences this year including the Las Vegas conference on campus security, and visiting with David Coon in San Jose. The Las Vegas conference led me to bring back some meaningful ideas (which we have implemented). My time with David was good and I’m glad to have the contact.

2. SCC Position, Strategic Plan, Xplor Two months of this year was spent having my head in my current job as a VP, and projecting what I would need to do if I was hired as the president of SCC. Those were a tiring two months, given that I was also trying to lead the Strategic Plan initiative and Xplor NIC.

3. Employee Opinion Survey After Wade completed the EOS, I used the comments to direct focus groups in Student Services. Focus groups were broken down by departments with a staff member chosen to lead the discussion. No managers were present at these discussions. The discussion guide is Attachment C. These focus groups have returned a tremendous amount of feedback about how to rectify concerns and promote a positive work climate. The managers and I met to discuss how to implement the ideas and are designing those methods this summer.

HUMAN RESOURCES EVALUATION – FY08

EVALUATION – FY08 Over the past fiscal year (2008), the Human Resources Department has undergone a significant change in it practices and the way it does business. Those working in HR believe that the changes are positive and that there are still several more changes to come in the current fiscal year. The following is a report of the achievements over the past year by HR. Established Goals for FY08 - Report • Establish new performance management program, metrics and tools for all

employees. Completed and still in progress. Changes were made for FY08 to revise the form itself; however, additional improvements are slated for FY09 to improve the performance management tools to align with the strategic plan.

• Develop and implement a comprehensive supervisor training course and employee

development program. Partially completed. The planning and development of the courses were started at the end of FY08, but will not be fully implemented until September 2009. An “Essentials of Management” course was offered in 2008.

• Review and revise the recruitment and hiring processes to improve effectiveness of

new hires, streamline the hiring process, and ensure legal compliance in hiring practices. Completed and in progress. A full evaluation and review was made that led to the implementation of the online Applicant Tracking Program (all applications are online now). Additional changes and training will be implemented in early FY09 to improve consistency and effectiveness in hiring strategies.

• Review and revise employment related policies, procedures and practices to ensure

legal compliance and operational effectiveness. Not completed. Now that the policy on policies is completed, HR will push forward with a full revision during Q1 and Q2 of FY09 in conjunction with NIC’s legal counsel.

• Develop employee handbook to communicate policies, practices and procedures in

an easy-to-understand format. Not completed. This depends on the outcome of the previous goal. Once the policies are revised, the handbook will be drafted by Q2.

• Enhance the HRIS function to install and implement the HR functions within Datatel

for more effective employee management. Completed and in progress. Comprehensive consulting in Summer 2007 identified key areas in need of enhancement. The integration of Datamart and the Portal in FY09 will enhance the capability to further use the data management tools. Additional assessment with the restructuring of the HRIS position will also move this goal forward in FY09.

• Create online “Management Portal” through which managers can obtain tools and

resources to improve overall performance and effectiveness. Not completed. Will be implemented in FY09 with the implementation of the Datatel Portal tools.

• Develop and implement a comprehensive diversity program involving and affecting

employees. Partially completed. Work was done with the diversity committee to integrate diversity into the organization’s priorities as seen in the Strategic Plan.

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Additional efforts will be made in FY09 to enhance the role of diversity in the organization.

• Review the college’s compensation program for staff positions to ensure

effectiveness in pay strategies. Completed. Comprehensive adjustments were made late in FY07, and maintenance steps were provided in FY08. Additional review and evaluation will take place for both staff and faculty salaries in FY09.

• Develop and implement a comprehensive wellness program with programs and

incentives to change individual behavior and positively affect consumerism and wellbeing in employee health related programs. Completed. Through the wellness program last year and the creation of the CDHC health insurance program, this goal is met. Additional enhancements will be made during FY09 to continue to enhance the program and residual benefits to employee health and organizational cost.

• Actively take part and contribute to the college’s strategic planning process.

Completed. Looking forward to further implementing the plan and aligning the organization with the plan through performance measures and training.

Additional Accomplishments – FY08 In addition to the progress made within the established goals, the following are additional accomplishments achieved during the past fiscal year: • Online application process. Plans were begun in 2007 to move to an online

application process. This was implemented in July 2008. It has demonstrated an ability to expand the number of applicants and widen the pool of qualified candidates. As an environmental plus, we are saving reams of paper by going paperless.

• Greater access to applicants. In conjunction with the online application process, the

Foundation granted HR $3,500 to establish two workstations in the hallway in the Sherman Administration Building to provide greater access to the online application system.

• Wellness. The wellness program that was introduced in FY08 was an incredible

success which ultimately resulted in hundreds of employees engaged in the promotion of healthy habits. Specific results included bringing Weight Watchers to NIC where 42 employees participated.

• North Idaho Weight Loss Challenge. In conjunction with others in the community,

NIC received recognition for its efforts in the ongoing Weight Loss Challenge which expanded our wellness focus from just the employees out to the community. Over 500 participants joined the challenge, and it continues through October 2008.

• Online benefits enrollment. In an effort to streamline processes, reduce paper, and

improve efficiency, HR rolled out the online benefits enrollment program during May 2008 for the open enrollment process for benefits.

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• Employee opinion survey. A major project and accomplishment was the employee opinion survey administered in January 2008. This provided an open, anonymous forum wherein employees could share information regarding their work and the organization. Significant information in both quantity and quality were obtained during the survey process which was used as the basis for a large portion of the new strategic plan.

• Turnover identification. Efforts were made to identify turnover throughout the

organization. The results of this information resulted in the implementation of the Employee Opinion Survey. Additional information will be sought in FY09 to determine continuing concerns surrounding turnover in the organization.

These are only a summary of the achievements for the past year, and do not reflect several achievements at the individual levels that have advanced the agenda and objectives of the department. Additional information regarding HR’s accomplishments over the past year is available by request.