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Root Cause Analysis Presented by Ken Elsea Conger-Elsea, Inc. 2000 Riveredge Parkway, Suite 740 Atlanta, GA 30328 800-875-8709 phone 770-926-8305 fax www.conger-elsea.com [email protected] 2004 Operations Conference of the Western Energy Institute North Las Vegas, Nevada 1 Copyright 2014 Conger-Elsea, Inc.

Presented by Ken Elsea Conger-Elsea, Inc. 2000 Riveredge Parkway, Suite 740 Atlanta, GA 30328 800-875-8709 phone 770-926-8305 fax

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Page 1: Presented by Ken Elsea Conger-Elsea, Inc. 2000 Riveredge Parkway, Suite 740 Atlanta, GA 30328 800-875-8709 phone 770-926-8305 fax

Root Cause Analysis

Presented by Ken ElseaConger-Elsea, Inc.

2000 Riveredge Parkway, Suite 740Atlanta, GA 30328

800-875-8709 phone770-926-8305 fax

[email protected]

2004 Operations Conference of the Western Energy InstituteNorth Las Vegas, Nevada

1Copyright 2014 Conger-Elsea, Inc.

Page 2: Presented by Ken Elsea Conger-Elsea, Inc. 2000 Riveredge Parkway, Suite 740 Atlanta, GA 30328 800-875-8709 phone 770-926-8305 fax

Root Cause Analysisby

Ken ElseaConger-Elsea, Inc.

Introduction

Ken Elsea Former college professor; former divisional VP of EG&G Inc, a Fortune

500 company; in nuclear power and electric utilities since 1980, in oil and gas since 1994; teaches about 400 seminar participants annually; leads/supports 4-6 large scale investigations annually.

Conger-Elsea, Inc. Offers training, consulting and software support in risk analysis,

incident investigation, root cause analysis, and safety improvements.

Copyright 2014 Conger-Elsea, Inc. 2

Page 3: Presented by Ken Elsea Conger-Elsea, Inc. 2000 Riveredge Parkway, Suite 740 Atlanta, GA 30328 800-875-8709 phone 770-926-8305 fax

Root Cause Analysis is the process by which systematic analytical methods are used to search for the fundamental

reasons of an incident or situation.

Copyright 2014 Conger-Elsea, Inc.

Definition

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Page 4: Presented by Ken Elsea Conger-Elsea, Inc. 2000 Riveredge Parkway, Suite 740 Atlanta, GA 30328 800-875-8709 phone 770-926-8305 fax

1. It is better to learn lessons sooner rather than later.

2. When BIG things go wrong BIG things are wrong.

3. Root CauseS rarely appear alone.

Copyright 2014 Conger-Elsea, Inc.

Principles

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Page 5: Presented by Ken Elsea Conger-Elsea, Inc. 2000 Riveredge Parkway, Suite 740 Atlanta, GA 30328 800-875-8709 phone 770-926-8305 fax

1. Management Support Protocol Training Learning culture

2. Use of Analytical Methods More than 100 known Multiple methods are encouraged for large events Events & Causal Factors Analysis Change Analysis Hazard-Barrier-Target Analysis Fault Trees Analysis Management Oversight & Risk Tree Analysis

Copyright 2014 Conger-Elsea, Inc.

Essential Elements

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Page 6: Presented by Ken Elsea Conger-Elsea, Inc. 2000 Riveredge Parkway, Suite 740 Atlanta, GA 30328 800-875-8709 phone 770-926-8305 fax

Events & CausalFactors Analysis

(Storyline)

Copyright 2014 Conger-Elsea, Inc. 6

Page 7: Presented by Ken Elsea Conger-Elsea, Inc. 2000 Riveredge Parkway, Suite 740 Atlanta, GA 30328 800-875-8709 phone 770-926-8305 fax

Copyright 2014 Conger-Elsea, Inc.

Events & Causal FactorsChart Symbols

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Page 8: Presented by Ken Elsea Conger-Elsea, Inc. 2000 Riveredge Parkway, Suite 740 Atlanta, GA 30328 800-875-8709 phone 770-926-8305 fax

Copyright 2014 Conger-Elsea, Inc. 8

Operator had been working 13 hours

Operator was fatigued

Lights in work area burned out

Operator had been working 13 hours

Operator pulled fuse 12A7B 0531 12/3/03

Diesel generator started 05/31

Diesel generator circuitry de-energized 0531

Page 9: Presented by Ken Elsea Conger-Elsea, Inc. 2000 Riveredge Parkway, Suite 740 Atlanta, GA 30328 800-875-8709 phone 770-926-8305 fax

Change Analysis(Comparison)

Copyright 2014 Conger-Elsea, Inc. 9

Page 10: Presented by Ken Elsea Conger-Elsea, Inc. 2000 Riveredge Parkway, Suite 740 Atlanta, GA 30328 800-875-8709 phone 770-926-8305 fax

Copyright 2014 Conger-Elsea, Inc.

Change Analysis:Condensed Worksheet

A B CHANGES (∆) IMPACT

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Page 11: Presented by Ken Elsea Conger-Elsea, Inc. 2000 Riveredge Parkway, Suite 740 Atlanta, GA 30328 800-875-8709 phone 770-926-8305 fax

Hazard-Barrier-TargetAnalysis(Protection)

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Page 12: Presented by Ken Elsea Conger-Elsea, Inc. 2000 Riveredge Parkway, Suite 740 Atlanta, GA 30328 800-875-8709 phone 770-926-8305 fax

Copyright 2014 Conger-Elsea, Inc. 12

Barrier

TargetHazard

Page 13: Presented by Ken Elsea Conger-Elsea, Inc. 2000 Riveredge Parkway, Suite 740 Atlanta, GA 30328 800-875-8709 phone 770-926-8305 fax

Fault Tree Analysis(Logical)

Copyright 2014 Conger-Elsea, Inc. 13

Page 14: Presented by Ken Elsea Conger-Elsea, Inc. 2000 Riveredge Parkway, Suite 740 Atlanta, GA 30328 800-875-8709 phone 770-926-8305 fax

Copyright 2014 Conger-Elsea, Inc.

Analytical Trees

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Page 15: Presented by Ken Elsea Conger-Elsea, Inc. 2000 Riveredge Parkway, Suite 740 Atlanta, GA 30328 800-875-8709 phone 770-926-8305 fax

Management Oversight and Risk Tree (MORT) Analysis

(Comprehensive)

Copyright 2014 Conger-Elsea, Inc. 15

Page 16: Presented by Ken Elsea Conger-Elsea, Inc. 2000 Riveredge Parkway, Suite 740 Atlanta, GA 30328 800-875-8709 phone 770-926-8305 fax

1. H-B-T2. Information Systems3. Readiness4. Maintenance5. Inspection6. Supervision7. Personnel Error8. Services9. Emergency Response

Copyright 2014 Conger-Elsea, Inc.

MORT AnalysisSpecific Control Factors

(Working Level)

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Page 17: Presented by Ken Elsea Conger-Elsea, Inc. 2000 Riveredge Parkway, Suite 740 Atlanta, GA 30328 800-875-8709 phone 770-926-8305 fax

1. Management Overview2. Safety Evaluation3. Program Review4. Procedures5. Design Review6. Human Factors7. Services8. Information Systems

Copyright 2014 Conger-Elsea, Inc.

MORT AnalysisManagement System Factors

(Planning Level)

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Page 18: Presented by Ken Elsea Conger-Elsea, Inc. 2000 Riveredge Parkway, Suite 740 Atlanta, GA 30328 800-875-8709 phone 770-926-8305 fax

Other Questions

Copyright 2014 Conger-Elsea, Inc. 18