Business Communications

Session Magician

Willie Johnson, DTM & PS

www.williejay.com

Communication is the l i feblood of any organization.

Everything f lows from it and is nourished by

it .

Key to Your Success!Key to Your Company’s

Success!

Benefits of Being a Good Communicator

� Be invited to sit at the decision-making table

� Gain respect of your peers, fol lowers, and leaders.

� Have a forum for your ideas.

� Rise in your career

� Win supporters� Earn right to be a leader

Taming Fear & Nervousness

There are no tricks to gett ing over the fear of speaking in public.

“5 Ways to Reduce Fear”

1. Focus Energy and Preparation

2. Pause for Power

3. Practice

4. Posit ive Mindset

5. RELAX!!

The Essentials

Be Thoroughly Prepared! � Know your subject and material *Remember: If It Is Worth Doing – It Is Worth Doing

Right!

� Know Your Audience

� Organization

Organizing Your Material ** Be Logical !!**

You Are The Salesperson of Your Material

� Introduction� Body� Close

If it is worth doing, It is worth doing right!

Remember Your Outl ine!!

Putting It All Together

Delivery With Impact!!

The Essentials:The Communication Process

� Voice / Tone � Clear – Firm – Feeling

� Don’t talk too fast� Keep Body Language

up-beat� Use Effective

Gestures� Listening

� Be in the moment

The Essentials: “Mistakes to Avoid”

� Poor f irst impression� Objectives not communicate

� Poor facial expression� No enthusiasm / conviction

� No group involvement� Weak close / no action items

Putting It All Together

Meetings: To Be or Not To Be!

Impromptu Speaking

Top 7 Ways Ducks Hold Meetings

� No one pays attention

� Lengthy Monologues

� No one in control� Lack of organization

� More than 1 duck quacks at a t ime

� Ducks come and go� No minutes

Meeting Magic:M+A+G+I+C= Success

1. Meet or Not Deciding that a meeting

is, or isn’t , the best tool for the job

2. Agenda? With the end in mind,

prepare carefully and get what you want.

3. Guidelines? Conducting the meeting

with confidence.

Meeting MagicM+A+G+I+C= Success

4. Involvement? The most common reason

for meeting

5. Clarity? Communication throughout leads to success

Impromptu Speaking

� Listen (seek understanding)� Pause (allows time to organize)

� Confirm (helps prepare response)

� Tell (express your thoughts)

� End! (emphasize main points)� Stop talking!

Putting It All Together

Business Presentations

Business Presentation - Defined

Productive Results

Relevant Content

Preparation Designed To Meet Your Needs and Your Audience’s Needs

Transit ions Time Management

The “Prepared” Presentation(6 Steps to Success)

� Define Objectives� Design Close� Create Opening� Outline Body

� Add Spice� Visual Aids

� Tailor To Audience

� Practice

Delivering with Impact

� I t ’s not what you say, it ’s how you say it.

� I t ’s not what you do, it ’s how you do it .

� I t ’s how you look, when you say it and do it

Session Conclusion

Be Yourself!� Communication is

the KEY to your success!

� Communication is the KEY to your

company’s success!