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Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

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Page 1: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing
Page 2: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Presentation Outline

• Synthesis Team

• Survey & Competitive Intelligence

• Collection Management Team

• Physical Design Team

• Budget & Staffing Team

• Marketing & Evaluation Team

• Conclusion: SWOT Analysis

Page 3: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Vision Statement

The Gazan Center for Learning is dedicated to maximizing the potential of

future LIS leaders by providing a dynamic, inviting and flexible space for collaborative learning and the

development of professional skills

Page 4: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Mission Statement(Abridged)

The Gazan Center for Learning serves as an information commons where program participants of

diverse backgrounds can gather and exchange ideas. In the spirit of fellowship and collegiality, students are given the resources they need for

achieving success in academia and beyond

Page 5: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Goals

• Provide a space for and access to academic resources

• Create an inviting and convenient space for student and faculty use

• Remain aware of the constantly changing needs of all users

Page 6: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Survey & Competitive Intelligence

What services and facilities would create value for LIS Program

students and faculty?

Page 7: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Survey & Competitive Intelligence

• External sources of information

Other institutions

• Internal sources of information

Input from Students LIS Program Statistics

Input from Faculty

Page 8: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

What Are Other Institutions Doing?

LIS Program Libraries at other Universities• University of Wisconsin Madison SLIS Library• University of Illinois Champaign-Urbana LIS Library

Innovative “Collaborative Learning” Spaces• Emory University, Computing Center at Cox Hall• Purdue University, “Collaboratory”• Kansas State University, “Humanities Commons”

Page 9: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Student Input

“The more intangible the value appears, the more

important it is to recognize that value is defined by customers,

one person at a time.”

-- Magretta

Page 10: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Student Input

• Focus Group brainstorming session

• Development of a Student Questionnaire– Incorporate ideas from focus group – Incorporate the needs of other teams

• Analysis of results (15 surveys)

• Distribution of results to committees

Page 11: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Survey Results: Physical Space

Students want a flexible space!• Holding LIS functions in the GLC (93%)• Partitioned space: quiet & group work (87%)• Flex space with modular furniture (80%)

Students want technological capabilities!• Computer stations for group projects (87%)• Wireless internet ability (80%)• Projector and Screen (73%)

Page 12: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Survey Results: Staffing & Hours

• Students most likely to visit the GLC on weekday & weekend afternoons.

• Students are least interested in using the GLC during the “Graveyard” shift.

• Students are willing to volunteer their time!

Page 13: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Survey Results: Collections

• LIS-related A/V materials (73%)

• Textbooks & student sample papers (67%)

• Collection should be reference only (60%)

• Length of loan period: results inconclusive

Page 14: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Survey & C.I.: Next Steps

Additional Surveys– LIS Faculty Survey– Neighbor Islands LIS Student Survey– Review combined results

Competitive Intelligence– Compare GLC plan with other institutions– Research and conduct site visits of new centers

Page 15: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Collection Management

What is the GLC Collection

Management Policy?

What items will be available at the GLC?

Page 16: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Collection Policy Outline

• Mission Statement• Overview

• Details of Selected Areas• Formats Collected

• Deselection• Circulation Policy

Page 17: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Collection: Selected Items

• Textbooks

• Recommended Textbooks

• LIS Student Sample Papers

• Books and articles written by UHM LIS faculty

Page 18: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Collection: Sample Items

LIS-related Popular Literature

– A Gentle Madness– Doublefold– Every book its reader

LIS-related movies– The Librarian: Quest for the Spear

(2004)– Last Life in the Universe (2003)

Page 19: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

The Collection

• Reference: Textbooks

• Circulating: Duplicate textbooks LIS-related literature & A/V materials Books & articles written by faculty LIS student sample papers

• Required Textbooks: 2 copies A copy for reference A circulating copy

Page 20: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Developing the Collection

• Surveyed students

• Discovered the top 40 “Z” books

• Campaign to have students and faculty donate their used/extra books

• Bi-yearly questionnaire for requests to meet the needs of students and faculty

Page 21: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Physical Design

Page 22: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Physical DesignSpace Planning Strategy

• Purpose: Create a visual interpretation of The Gazan Center for Learning

• Goal: Design a stimulating and unifying environment which enables social interaction, scholarship, and community-building

• Scope: Create to scale a layout of the space by defining specific functions and areas.

Page 23: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Physical Design: Objectives

Purpose of the room: 2 basic uses• Socialization /relaxation space• Work space: Individual or Group

Long-term functionality and flexibility • Seating in clusters with modular furniture which

can be rearranged• Enclosed workrooms placed on the periphery

Page 24: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

GLC Design: Main View

Page 25: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

GLC Design: Conference Room

Page 26: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

GLC Design: Presentation Room

Page 27: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Budget & Staffing

Page 28: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Budget & Staffing

• The GLC will use a lump-sum budget

approach

• Allocation of resources will be

managed day-to-day

Page 29: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

General Budget

Current & Future Money • Prior budget: $1200

• Current: $1600• Projected: $2000

Tuition increase proposal: • $10 per LIS student

• Could increase budget to $5000 (~150 students / semester)

Page 30: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Budget: ExpensesMaterials• Textbooks: Reference, Course materials• Periodicals• Media: VHS, DVDs, Etc.• Works by Faculty

Other• Supplies: pens, staples, paper, printer ink• Maintenance: books, furniture, repairs• Promotional: flyers, food & drinks for events

Page 31: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Staffing: General Info

• LIS student volunteers

• LIS 610 & 650 Coursework Requirement

Completion of LIS 601, 605

• Work roster created every semester

• Faculty encouraged to participate

Page 32: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Staffing: Responsibilities

• Phone / Email Reference

• Inventory for Lending Library

• Group Work Sign-in

• Maintain Supplies

• Contact Maintenance

• Miscellaneous

Page 33: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Marketing & Evaluation

• Branding: Why Taro?

Who is Rich Gazan?

• GLC Website

• Evaluation

Page 34: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Why Taro?

Page 35: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Rich Gazan

• Assistant Professor @ DU, LIS Department

• PhD, UCLA • MLIS, University of Hawaii • BA, University of California - Berkeley

• Some Research Interests: Knowledge integration, information system design and evaluation, knowledge management

• Center will have future access to his vast fortune

Page 36: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Marketing & Evaluation

Want to know more about The Gazan Center for Learning?

http://LIS605.googlepages.com

Page 37: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

Marketing & Evaluation

How do we measure success?

• Time-and Motions studies• Surveys

• What are our weaknesses? • Off Island Students

Page 38: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

SWOT Analysis: Strengths

• The flood created a deeper bond among students and faculty

• Plenty of LIS students are willing and available for staffing & volunteering

• Unique layout from other LIS spaces: facilitates teamwork and socialization

Page 39: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

SWOT Analysis: Weaknesses

• Funding will always be a challenge and may not keep up with user needs

• Some space areas are similar to areas in the LIS Ground Floor draft

• Potential for lack of student, faculty and university buy-in

Page 40: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

SWOT Analysis: Opportunities

• Give students the chance to manage and run a user-centered library

• Create a space that facilitates collaboration and builds community

• Enable the LIS program to keep up with the growth of the LIS program

Page 41: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing

SWOT Analysis: Threats The faculty vision for the center could

conflict with the student vision

GLC is a new concept and may be seen as competing with other similar spaces

Lack of tuition increase or failed fundraising

Basement location = disaster preparation

Page 42: Presentation Outline Synthesis Team Survey & Competitive Intelligence Collection Management Team Physical Design Team Budget & Staffing Team Marketing