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TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3 rd September 2015 - Lena Detel -

Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

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Page 1: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

Presentation of TransCSR

Final Conference

Brussels, 3rd September 2015

- Lena Detel -

Page 2: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

1. Background

2. Project description

3. Results

4. Conclusions

Agenda

Page 3: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

Agenda

1. Background

2. Project description

3. Results

4. Conclusions

Page 4: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

Why is this project necessary?

CSR as growing area of concern

in society

Shortage of staff with CSR skills

Lack of transparency of CSR skills

1. Background

Page 5: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

CSR as growing area of concern in society

• CSR = Corporate Social Responsibility

• The European Commission defines CSR as 'the responsibility ofenterprises for their impacts on society' (EU COM 2011: 6)

• National and European strategies on CSR

• CSR as quality feature

1. Background

Page 6: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

Shortage of staff with CSR skills

• Need of qualified employees to lead the change

• Pressure on large companies and SME

• Increase of enquiries for consultancy

• Need of empowering employees

1. Background

Page 7: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

Lack of transparency of CSR skills

Results of LdV project Train-to-Change:

• Broad variety of CSR training exists

• No transparency of practically gained skills

• No identification of qualified staff

1. Background

Page 8: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

Project idea

= Transparency of CSR skills through ECVET in European Tourism

1. Background

CSR as growing area of concern

in society

Shortage of staff with CSR skills

Lack of transparency of CSR skills

Page 9: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

ECVET= European Credit system for Vocational Education and Training

Tools and methodology:

• Description of a qualificationin terms of units of learning outcomes

• Transfer and accumulation process• Complementary documents:

learning agreements, personal transcripts, user guides, etc.

technical framework for transfer, recognition and accumulation of skills andknowledge

1. Background

Page 10: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

ECVET= European Credit system for Vocational Education and Training

Aims and objectives:

• Support of mobility• Facilitation of lifelong learning• Provision of greater transparency• Improvement of compatibility between different VET

1. Background

Page 11: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

Agenda

1. Background

2. Project description

3. Results

4. Conclusions

Page 12: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

Overall goal

Acknowledgment and transparency of CSR skills on the European labour market

Specific aims

• transfer of results of the LdV-project Train to Change • Implementation of ECVET tools

2. Project description

Page 13: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

Project partners

2. Project description

Page 14: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

Definition of a CSR qualification in

tourism

Analysis of keycompetences

Analysis of ECVET tools

Skills pass

ECVET credits

Memorandum ofUnderstanding

Learning Agreement

Self-assessment toolfor CSR-skilled persons

skills knowledge competences

Learning outcome matrix

Evaluation and quality monitoring of the methodology (pilot test with 200 test users)

Dissemination and exploitation

1.

2.

3.

6.

5.

4.

2. Project description

Page 15: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

Agenda

1. Background

2. Project description

3. Results

4. Conclusions

Page 16: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

Learning Outcome Matrix (LOM)

Focus: Tourism Industry, VET, EQF levels 3-5

3. Results - LOM

CSR BasicsCSR

ManagementCorporate

GovernanceEconomic

Responsibility

EcologicalResponsibility

ResponsibleSupply Chain Management

Soft-/Change Skills

Community

Consumer Issues

CSR in theWorkplace

Page 17: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

3. Results - LOM

CSR-qualification: Knowledge, skills and competence profile

EQF level 3 4 5

Exemplary

occupation

Travel agency

assistant

Tour operator Travel agency

manager

Role in context of

CSR

CSR-Assistant Operational CSR Specialist/

CSR-Manager

Description in

context of CSR

Assisting

activities

Operational

activities with own

responsibilities for

certain tasks

Responsibility for

CSR-implementation

and development

Page 18: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

3. Results - LOM

EQF level Knowledge Skills Competences

3

Assisting activities

CSR-Basics:

CSR, sustainable tourism

CSR and own my work,

personal responsibilities

CSR- Awareness:

Distinguish good and bad

practices of CSR

Recognize areas of conflict

in own work

Report on conflicts

CSR-ability in own work:

Carry out tasks in the field of

CSR-implementation

Respect CSR-principles in day-

to- day work

Respect CSR-principles in new

situations

Adapt own behavior under

CSR-principles

4

Operational activities

with own responsibilities

for certain tasks

Familiarity with concepts

and tools in all CSR-fields

Use of CSR-tools and

concepts for own field of

responsibility / work

Improve sustainability of

products

Reduce negative impact of

products

Convince team members

5

Responsibility for CSR-

implementation and

development

Familiarity with concepts,

tools in all CSR-fields and

state of the art discussion

Identify and choose CSR-

tools according to their

relevance and usefulness

for company

Drive organizational change

towards more CSR and

sustainability

Advise on CSR-strategy, ethical

issues and governance

structures

Adapt tools based on state of

the art CSR-discussion and

trends

Ensure implementation of CSR-

strategy and tools

Page 19: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

3. Results – Self-assessment tool

www.csr-pass.eu

Page 20: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

3. Results – Self-assessment tool

www.csr-pass.eu

Page 21: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

3. Results – Self-assessment tool

Page 22: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

3. Results – Self-assessment tool

www.csr-pass.eu

Page 23: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

3. Results – Self-assessment tool

Skills Pass

Page 24: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

Agenda

1. Background

2. Project description

3. Results

4. Conclusions

Page 25: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

The CSR-Pass

offers a self assessment tool to evaluate skills gained during professional life

offers a skills pass for the European Skills Passport indicating the knowledge, skills and competences of CSR professionals in tourism

offers an overview of areas and topics of state of the art CSR skills and competences

valorises professional CSR qualifications on the European labour market through ECVET credits

4. Conclusions

Page 26: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659

Recommendations

• Development of CSR-related VET in tourism

• Dissemination of learning outcome matrix

• Development of a common understanding of CSR in tourism

4. Conclusions

Page 27: Presentation of TransCSR...TransCSR DE/13/LLP-LdV/TOI/147659 Presentation of TransCSR Final Conference Brussels, 3rd September 2015 - Lena Detel -

TransCSR

DE/13/LLP-LdV/TOI/147659