Presentation of Dr. Al-Hammad'sAuditing Paper1 (1)

7/30/2019 Presentation of Dr. Al-Hammad'sAuditing Paper1 (1)

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FACTORS AFFECTING FACILITY MAINTENANCE

MANAGEMENT AUDTING

IN SAUDI ARABIA

BY

Al-Hammad,A. and AL-Zahrani A.,

College of Environmental Design,King Fahd University of Petroleum & Minerals,

Dhahran, Saudi Arabia


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CONTENTS

INTRODUCTION

OBJECTIVES

RESEARCH METHODOLOGY

FACTORS AFFECTING FACILITY MAINTENANCE

STUDY SURVEY

ANALYSIS OF THE DATA

RESULTS OF THE STUDY

CONCLUSIONS


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INTRODUCTION 1/

Nowadays, many facilities owners in Saudi Arabia

as well as in other countries visualize theimportance of maintenance auditing for their

facilities.

Through auditing, facility owners needs to know

the status of their maintenance managementsystems:

whether they are organized in the right way to

achieve their objectives or

whether some actions should be taken to

improve their maintenance management

approaches.


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INTRODUCTION 2

Such auditing will help facilities owners measure

and improve the effectiveness of their maintenance

management systems.

However, facility owners often differ in theirapproach to making maintenance auditing for their

facilities.

To unify the approach for such auditing, this paperaims at assessing the auditing factors, which are

used by facility owners.


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OBJECTIVES OF THE STUDY

To assess, from the view points of the facility

owners in government and private sectors , the

maintenance management auditing factors, which

are needed to audit their facilities.


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RESEARCH METHODOLOGY

The study was carried out in two phases:

The first phase include a literature search and interviews.* The identification of six groups of main

categories and a total of 37 specific

factors

In the second phase

* A survey was conducted to assess therelative importance of these factors.

* The survey was filled out by 25 professional

maintenance managers from the governmental

sector and 22 professional maintenance

managers from the private sector in

Saudi Arabia

The data gathered from the survey was analyzed statistically .


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FACTORS AFFECTING FACILITY MAINTENANCE 1

Factors Affecting facility maintenance management

are classified into six main categories :

Firs t: ORGANIZATION & HUMAN

RESOURCES

Second: WORK LOAD IDENTIFICATION &PERFORMANCE

MEASURES

Third: WORK PLANNING &

SCHEDULING

Fou rth : WORK ACCOMPL ISHMENT

Fifth : INFORMATION TECHNOLOGY &

APPRAISAL


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Firs t: ORGANIZATION & HUMAN

RESOURCES

1. Organ izat ion s truc tu re

2. Po lic ies , ru les and serv ices

3. Wo rk contro l cen tral fu nct io ns , s taff in g

4. Shop organ izat ion

5. Sh op su perv is io n an d p lan ning fu nc t io ns

6. Firs t line superv is or s & their responsib il it ies

7. Train ing

8. Mo tivat ion


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FACTORS AFFECTING FACILITY MAINTENANCE 3/

Second : WORK LOAD IDENTIFICATION &

PERFORMANCE MEASURES

1. Fac il i ty cond it ion inspec tion

2. Work reques t procedure

3. Relat ionsh ips betw een s ect ions

4. Prev en tiv e main ten an ce (Equipmen t)

5. Serv ice work

6. Rou tine, recu rr ing work

7. Work requ iremen ts documen tat ion


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Third : WORK PLANNING & SCHEDULING

1. Prio r ity sys tem

2. Work class if icat ion and week ly schedu le

3. A lterat io ns and imp ro vemen t wo rk

4. Budget requ iremen ts f or main tenance &

repairs

5. B udg et execu tio n p lan

6. B ack log of funded w ork

7. Emergency wo rk & shutdown schedulin g


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Fou rth : WORK ACCOMPL ISHMENT

1. Sh op sch ed ul in g & plann in g pro ced ures

2. Craft and mater ial av ailab il i ty

3. Main ten an ce p ro ces s re-engin eerin g

4. Sh op, Sp ace, To ols an d Equipment

5. Transportat ion

6. Superv iso ry prac t ices

7. Use o f con trac ts


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Fifth : INFORMATION TECHNOLOGY &

APPRAISAL

1. Manag emen t In fo rmatio n Sys tem (MIS)

2. Measurem en t o f perfo rm ance

3. Produc tiv ity Measurem en t

4. In fo rmation sys tems & his to r ical records

5. Variance rev iew


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Sixth : MATERIAL MANAGEMENT

1. Part and mater ial avai lab i l i ty

2. Sto re room operat ion

3. Inven to ry func t ions and cos ts


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STUDY SURVEY 1/2

Considering the above mentioned factors,

a survey of a randomly selected sample of 25

professional maintenance managers from the

governmental sector and 22 professional

maintenance managers from the private sector inSaudi Arabia was carried out.

The data gathered from the survey was analyzed

statically by using the importance index and the

Spearman correlation formula.


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STUDY SURVEY 2/2

The importance index is used to measure therelative importance of each auditing factor

The Spearman correlation formula is used to find

out whether the government and private managersparties agree or not for the assessment of the

auditing factors


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No. categories

Govt.

Organizations

Ranks

Private

Organizati

ons Ranks

Index Rank Index Rank

First Organization & Human Resources 71.24 1 82.18 1

Second Work Load Identification & Performance Measures 68.61 5 77.82 5

Third Work Planning & Scheduling 67.81 6 78.02 2

Fourth Work Accomplishment 70.84 2 77.75 6

Fifth Information Technology & Appraisal 69.08 4 75.87 3

Sixth Material Management 70.63 3 78.46 4

Table 1

Result of the survey for the categories

RESULTS OF THE SURVEY 1/7


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No. Factor

Govt.

Organizatio

ns Ranks

Private

Organizati

ons Ranks


First Component : Organization & Human Resources 71.24 1 82.18 1

1 Organization Structure 78.00 2 85.25 6

2 Policies, Rules and Services 75.00 6 83.75 10

3 Work Control Center Functions, Staffing 78.00 3 86.50 4

4 Shop Organizations 74.25 8 78.75 25

5 Shop Supervision & Planning Function 67.00 29 75.50 30

6 Fist Line Supervision & Responsibilities 73.25 12 82.25 13

7 Training 71.50 12 82.25 13

8 Motivation 68.00 19 81.00 17

Table 2

Result of the survey for the auditing factors 1/6



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No. Factor

Govt.

Organizatio

ns Ranks

Private

Organi

zations

Ranks

Index Rank Index Ra

nk

Second Factors :

Work Load Identification & Performance Measures

68.61 5 77.82 5

9 Facility Condition Inspection 75.25 5 81.75 14

10 Work Request Procedure 79.25 1 89.75 1

11 Relationship Between Sections 75.00 7 83.75 9

12 Preventive Maintenance (Equipment) 73.75 11 81.50 15

13 Service Work 54.00 37 62.00 37

14 Routine, Recurring Work 56.75 36 66.00 36

15 Work Requirements Documentation 66.25 31 80.00 31

Table 2




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No. Factor

Govt.

Organizatio

ns Ranks

Private

Organizat

ions

Ranks


Third Factor : Work Planning & Scheduling 67.81 6 78.02 2

16 Priority System 72.00 17 71.50 33

17 Work Classification and Weekly Schedule 62.50 33 76.52 27

18 Alterations and Improvement Work 66.25 30 76.89 26

19 Budget Requirements for Maintenance and Repairs 74.00 10 87.00 3

20 Budget Execution Plan 71.00 20 84.75 8

21 Backlog of Funded Works 58.00 35 80.00 20

22 Emergency Work & Shutdown Scheduling 70.25 22 86.25 5

Table 2Result of the survey for the auditing factors 3/6



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No. Factor

Govt.

Organizatio

ns Ranks

Private

Organizat

ions

Ranks


Fourth Factor : Work Accomplishment 70.84 2 77.75 6

23 Shop Scheduling & Planning Procedure 65.25 32 75.50 29

24 Craft and Material Availability 74.25 9 81.00 16

25 Maintenance Process Re-Engineering 68.50 24 72.75 32

26 Shop, Space, Tools & Equipment 70.00 23 76.25 28

27 Transportation 72.75 15 72.75 31

Table 2


RESULTS OF THE SURVEY 5/


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No. Factor

Govt.

Organizatio

ns Ranks

Private

Organizat

ions

Ranks


Fifth Factor : Information Technology & Appraisal 69.08 4 75.87 3

30 Management Information System (MIS) 68.25 25 79.50 22

31 Measurement of Performance 68.00 26 80.50 19

32 Productivity Measurement 70.50 21 78.75 24

33 Information System & Historical Records 71.75 18 83.25 11

34 Variance Review 66.75 29 70.00 34




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No. Factor

Govt.

Organizatio

ns Ranks

Private

Organizat

ions

Ranks


Sixth Factor : Material Management 70.63 3 78.46 4

35 Parts & Material Management 77.00 4 87.00 2

36 Storeroom Operation 73.00 13 80.75 18

37 Inventory Functions and Costs 61.25 34 67.00 35




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CONCLUSIONS

Based on the results of this study and as shown in Tables

1 and 2, the following can be concluded:Both governmental and private sectors rated all factors

as moderately important to extremely important.

With 95% confidence, it can be concluded that the

government and private sectors generally agree onranking of all factors affecting facility maintenance

management auditing.

Both sectors ranked work request procedure factor as the

highest while they ranked service work factor as the

lowest.

Thus, all the listed factors can be used to audit the

maintenance management department.


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THANK YOU

Documents

Presentation of Dr. Al-Hammad'sAuditing Paper1 (1)