Presentation

Accenture Overview September 2012

Copyright © 2011 Accenture All rights reserved.

About Us

2


What We Do

• We help organizations assess how to maximize their performance and work with them to achieve their vision

• We develop and implement technology to improve our clients’ productivity and efficiency – and may run parts of their business

• Ultimately, we enable our clients to become high-performance businesses and government agencies

3

Accenture is a global management consulting, technology services and outsourcing company


Accenture Business Strategy

4

• We have the right strategy organized around five building blocks:

− Trusted relationships with the world’s leading companies and governments

− Industry differentiation

− Technology leadership

− Geographic expansion

− Operational excellence


Key Differentiators

• Enduring collaborative client relationships at the C-suite level with many of the world’s leading companies

• Global breadth and depth across more than 40 industries and hundreds of offerings addressing key business and technology issues

• World’s largest independent technology services provider, with proven track record for complex, end-to-end transformational projects

• Global Delivery Network provides clients with high-quality solutions, lower costs and quicker results

• The best people in our industry, functionally specialized in particular industries and/or technological skills

• Powerful culture of innovation, collaboration and teaming

5


An Enviable Client Roster

• Over 4,000 clients in more than 120 countries

• We serve 92 of the Fortune Global 100 and more than three-quarters of the Fortune Global 500

• 99 of our top 100 clients have been clients for at least five years

• 92 of our top 100 clients have been clients for at least 10 years

6


Expertise in 40+ Industries, Across 19 Industry Groups

7

• Banking

• Capital Markets

• Insurance

• Communications

• Electronics & High Tech

• Media & Entertainment

• Health

• Public Service

• Air, Freight & Travel Services

• Automotive

• Consumer Goods & Services

• Industrial Equipment

• Infrastructure & Transportation Services

• Life Sciences

• Retail

• Chemicals

• Energy

• Natural Resources

• Utilities

Communications, Media & Technology

Financial Services

Health & Public Service Products Resources


A Privileged Position in the Technology Ecosystem

• We have strategic relationships with leading technology providers including Microsoft, SAP, Oracle, Cisco, EMC, Salesforce and others

• Accenture is the No. 1 systems integration partner for both Oracle and SAP

• We are agnostic about technology but have very clear viewpoints about what is most appropriate for a client’s particular challenge

• Because we know our partners and their technology inside-out, we can rapidly tailor solutions to each client’s specific needs

• Our ecosystem of working relationships magnifies our capabilities, cuts project risk, and speeds procurement and vendor evaluation

• We share best practices and collaborate on development with technology providers to help clients innovate and enhance performance

8


Unmatched Breadth and Depth of Services

9

Communications, Media & Technology

Financial Services

Health & Public Service Products Resources

Management Consulting

Business Process Outsourcing

Technology


Management Consulting

10

Resources Communications, Media & Tech

Financial Services

Health & Public Service

Products

Function-based Services Representative Scope

Analytics Enterprise Analytics; Organizational Effectiveness for Analytics; Functional and Industry Analytics; Information Management

Customer Relationship Management Marketing Transformation; Sales Transformation; Service Transformation

Finance & Enterprise Performance Corporate Finance; Finance Operations; Enterprise Performance Management

Operations Operations & Process Transformation; Sourcing & Procurement; Innovation & Product Development; Manufacturing; Service; Planning & Fulfilment

Risk Management Strategy & Governance; Process Excellence & Integration; Regulatory Reform; Performance Insight & Execution

Strategy Corporate Strategy and Operating Model Strategy; Mergers and Acquisitions

Sustainability Sustainability Strategy; Operational Excellence; Emissions Management; Intelligent Infrastructure

Talent & Organization Human Capital & Organization Effectiveness; HR & Talent Management; Learning & Collaboration; Change Management


Technology

11

Resources Communications, Media & Tech

Financial Services


Products

IT Strategy IT Strategy • Enterprise Architecture • IT Transformation

Applications

Infrastructure Data Center • Workplace Enablement • Network • Service Excellence • Infrastructure Outsourcing

Information Security

Security & Risk Strategy • Application & Infrastructure Security • Identity & Access Management

Platform/Technology SAP

Oracle Microsoft

Java Open Source

Mobile Digital/Social Media Accenture Software

Lifecycle Technology Architecture Application Outsourcing

Application Capacity Services Application Testing

Application Modernization & Optimization

Process/Function Customer Relationship Management

Human Capital Management Finance & Performance Management

Supply Chain Management Information Management / Analytics

Cloud Strategy • Business Process as a Service • Platform as a Service • Software as a Service • Infrastructure as a Service


Business Process Outsourcing

12

Resources Communications , Media & Tech

Financial Services


Products

Industry Specific:

•Network •Insurance •Credit Services

•Care Management •Health Admin

•Life Sciences •Marketing

•Capital Projects •Utilities

Cross Industry:

Finance and Accounting • Procurement and Supply Chain • Recruiting and Learning • Marketing


Global Delivery Network: Enables Fast, Efficient, World-Class Delivery

13

With 162,000 professionals in more than 50 centers, Accenture offices and client locations, the Accenture Global Delivery Network is the largest and most diversified group of management consulting, technology and business process outsourcing professionals in the world. We combine our unmatched breadth of industrialized capabilities with insight-driven business innovations to help our clients achieve high performance.


Exceptional Global Workforce

• We attract and develop excellent talent with highly specialized industry expertise and/or technological capabilities

• More than 153,000 professionals aligned with specific industries

• People in over 200 cities in 54 countries around the world – all passionate about serving clients

• Strong commitment to ongoing training and professional development

• Deep bench of seasoned leaders

• Powerful culture of innovation and teamwork, continually reinforced by our core values

14


Looking Ahead: Trends Driving Opportunity

Major business and technology trends play directly to Accenture’s strengths – creating unique opportunities for us and our clients:

15

• Globalization

• Consumerization

• Increasing regulation

• Operational excellence

• Innovation

• New waves of technology change: cloud computing, mobility and the proliferation of data


History and Financial Success

16


Our History and Financial Performance

• Roots stretching back to the 1950s and work on the first business computer, at General Electric Co.

• In 2001, changed name to Accenture and went public

• Extraordinary financial success since July 19, 2001 IPO: − $27.9 billion in annual revenues (fiscal 2012, ended Aug. 31st) − 21% compound annual growth in earnings per share (fiscal 2002

through fiscal 2012) − More than $6 billion in cash on the balance sheet (fiscal 2012);

virtually no debt − 325% increase in ACN share price vs. 16% for S&P 500 (IPO date

through Aug. 31, 2012)

17


Powerful, Differentiated Brand

• Ranked No. 43 on Interbrand’s 100 Best Global Brands 2012

• $8.7 billion brand value – 69% growth in 10 years

• Powerful unaided awareness

• Strong share of voice and recognized thought leader

18


Corporate Recognition

• Barron’s 500 – Ranked No. 139 among the 500 largest (by sales) publicly traded companies in the U.S. and Canada; 7th consecutive year on the list (May 2012)

• Financial Times’ FT 500 – Ranked No. 173 on the Global list and No. 68 on the US list; 8th consecutive year on the list (July 2012)

• Forbes’ Global 2000 – Ranked No. 334 overall and No. 3 (of 20) in the Computer Services industry; 5th consecutive appearance (Apr. 2012)

• FORTUNE’s Global 500 – Ranked No. 405; 11th consecutive year on the list (July 2012)

• FORTUNE’s World’s Most Admired Companies – Ranked No. 43 overall and No. 2 in IT Services; also, No. 1 in IT Services in both the People Management and Quality of Management categories; 10th consecutive appearance on the list (March 2012)

19


People and Core Values

20


Managing our Workforce

• Deeply committed to ongoing training and professional development of our people − Invested more than $800 million on training (average of 52 hours

per person) in fiscal 2011

• Seasoned leadership and a very strong bench − Executive management team has an average 23 years of Accenture

experience − 4,900 Senior Executives who average 15 years of Accenture

experience − Senior Executives incentivized to focus on client satisfaction,

people satisfaction and long-term value creation

21


Accenture’s Core Values

Our Core Values shape the culture and define the character of our company. They guide how we behave and make decisions.

22

Stewardship Best People Integrity Client Value Creation

One Global Network

Respect for the Individual


Workplace and Inclusion & Diversity Recognition

• DiversityInc’s Top 50 Companies for Diversity – Ranked No. 12 overall (4th consecutive year in the Top 25); also ranked No. 7 for Global Diversity and No. 10 for Supplier Diversity (Apr. 2012)

• FORTUNE’s 100 Best Companies to Work For – Ranked No. 92; 4th consecutive appearance on the list (Jan. 2012)

• FORTUNE’s Top Companies for Leaders – Ranked No. 23 on North America list and given “special recognition” on Asia Pacific list; inaugural appearance (Nov. 2011)

• Great Place to Work Institute – Ranked No. 20 on the inaugural list of World’s Best Multinational Workplaces (Oct. 2011)

• Human Rights Campaign’s Corporate Equality Index – Received 100 out of 100 (“perfect score”) for 5th year in a row (Dec. 2011)

• NAFE’s Top 50 Companies for Executive Women – Included for second consecutive year (Feb. 2012)

• Working Mother’s 100 Best Companies – Included for 10th consecutive year (Sept. 2012) 23


Corporate Citizenship

24


Corporate Citizenship at Accenture

25

Helping to build skills that enable people around the world to participate in and contribute to the economy and society

Committed to understanding and reducing our environmental impact in terms of carbon, water and waste

Skills to Succeed Environmental Stewardship


• Our Skills to Succeed goal reflects our commitment to make a sustainable difference to the long-term economic independence and resilience of individuals, families and communities around the world – and we’re on track to achieve that goal

• We are driving measurable impact through our long-term relationships with strategic partners that share our skills-building goals. Today, we have more than 200 such initiatives around the world

• Accenture and the Accenture Foundations will contribute more than $100 million by the end of 2013 – in global and local giving, as well as pro bono contributions of time and Accenture employee skills – to support our corporate citizenship efforts

26

Goal: By 2015, equip 250,000 people with

the skills to get a job or build a business

Our Skills to Succeed Commitment


Our Commitment to Environmental Stewardship We are deeply committed to understanding our environmental impact and acting to reduce it

• Reducing our carbon emissions, through reducing business travel, electricity consumption and increasing resource conservation.

• Reducing non-critical business travel through collaboration technologies such as Telepresence

• Cultivating eco-efficient practices in our office portfolio, achieving Global ISO 14001 certification

• Helping clients achieve high performance through sustainability approaches

• Harnessing the power of our employees, e.g., through our company-wide Team Eco Challenge competition, which encourages eco-smart work practices

27


Corporate Citizenship Recognition

• Carbon Disclosure Project – Included on the S&P 500 Carbon Disclosure Leadership Index and named a leader in the Information Technology sector (Sept. 2012)

• Corporate Responsibility Magazine’s 100 Best Corporate Citizens – Ranked No. 6; 4th consecutive appearance on the list (Apr. 2012)

• Dow Jones Sustainability Index (DJSI) – Listed as a component on the North America Index for the 8th consecutive year (Sept. 2012)

• Ethisphere’s World’s Most Ethical Companies – Included for the 5th year in a row in the Business Services category (Mar. 2012)

• FTSE4Good Global Index – Included on the index for 8th consecutive year (Sept. 2012)

• Newsweek’s Green Rankings – Ranked No. 7 on the U.S. 500, marking our 3rd consecutive appearance; also ranked No. 31 on the inaugural Global 500 (Oct. 2011)

28

Documents

Presentation