DEPARTMENT OF MANAGEMENT STUDIESJawaharlal Nehru National College of Engineering

Shimoga-577204Seminar on

Management Information SystemsModule-2

Kinds Of Information Systems

Under the guidance ofMrs. Prakruthi. N. Udupa

Asst ProfessorDepartment of Management Studies

JNNCE, Shimoga. 

Submitted byAsha Kumari. G.V

1ST SEM, MBA, ‘A’ sectionDepartment of management studies

JNNCE, Shimoga.22/11/2011

CONTENTSOPERATING SUPPORT SYSTEMSTransaction Processing Systems(TPS)Process Control Systems(PCS)Enterprise Collaboration Systems(ECS)M ANAGEMENT SUPPORT SYSETMSManagement Information Systems(MIS)Decision Support System(DSS)Executive Support Systems(ESS)Other categories of information systems

LEARNING OBJECTIVES OF KINDS OF INFORMATION SYSTEMS

 1. It helps in knowing the different kinds of information systems.

2. Understanding the meaning of Transaction Processing System (TPS).

3. It gives information about Office Automation System (OAS), Process Control System (PCS), & Enterprise Collaboration System (ECS).

4.Studying the different kinds of Management Support System (MIS).

5.Highlighting the usefulness of Decision Support System (DSS) in business.

 

6. Indentifying the advantages of Group Decision Support System (GDSS).

7. Highlighting on meanings of various other kinds of information systems like Expert System(ES), Knowledge Management Systems(KMS), Functional Business System(FBS), Strategic Information Systems(SIS), Cross Functional Information Systems(CFIS).

INTRODUCTION

Classification of information systems

TransactionProcessing

Systems

ProcessControlSystems

EnterpriseCollaboration

Systems

OperationsSupportSystems

ManagementInformation

Systems

DecisionSupportSystems

ExecutiveInformation

Systems

ManagementSupportSystems

Information Systems

OPERATIONS SUPPORT SYSTEMSTransaction Processing Systems

Characteristics of TPS1. Rapid processing/response2. Reliability3. Inflexibility4. Controlled processing

Example: Pay roll system

TYPES OF TPS

1. Online Transaction processing systems (OLTP)

Office Automation System (OAS)

2. Batch Processing (Transaction) Systems

Ex:

Office Automation System (OAS)

Process Control SystemEnterprise Collaboration Systems( ECS)

2. Management Support Systems

Management Information Systems

Decision-Support Systems

Decision making levels of an organization

i. Executive levelii. Managerial leveliii. Operational level

GROUP DECISION SUPPORT SYSTEMS(GDSS)

Advantages of GDSSa) More information in less timeb) Greater Participationc) Automated documentation

 

Executive information system (EIS),

Features of EIS• Top level management• Designed to the individual• Ties CEO to all levels• Very expensive to keep up• Extensive support staff

3. Other Categories of Information Systems

o Expert Systemso Knowledge Management

Systemso Functional Management Systemso Strategic Information Systemso Cross-Functional Information

Systems

Functional Business Systems

CONCLUSION It can be concluded that the

organization is using different kinds information system in order to carry out its working function effectively. The management information system & operating support systems gives systemized business operation. The knowledge information systems helped in acquiring the knowledge of employees in decision making process with help of taking expert advice.

BIBLIOGRAPHY “MANAGEMENT INFORMATION

SYSTEMS”, - W.S. Jawadekar, Tata McGraw Hill Edition, 3/e,2004

“MANAGEMENT INFORMATION SYSTEMS”,- C.S.V.Murthy, 1st edition

INTERENT- www.wikipedia.com

 

Important questions from module-2 Kinds of Information Systems

3-MARKS QUESTIONS1.What is GDSS? State its major features.(2 times)2.Distinguish between TPS and MIS.3.List and briefly explain the components of

Knowledge Management System?(2 times)4.What do you mean by Expert System?(2-times)5.What is an information system?(3 times)6.Define MIS.

7. What is operating system? What are its functions?(2 times)

8. What is meant by office automation?

7-MARKS QUESTIONS1. Briefly explain the application of MIS in any

two service industries.(2 times)2. Discuss the components of Information

system(2 times)3. What is an operating system?(2 times)4. Explain the components of Enterprises

Management System.(2 times)

5. How GDSS can enhance group decision making? What are the limitations of GDSS?

10-MARKS QUESTIONS 1. What is GDSS? Explain the components of

GDSS.2. What is MIS? Explain the role of MIS in

decision making.3. What is an Expert System? What are the

essential components of expert systems? List the business applications of expert systems.

4. What is meant by TPS? Considering the pay roll as an example with a neat sketch the payroll TPS

5. What is meant by TPS? Considering the pay roll as an example with a neat sketch the payroll TPS.