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Corporate Presentation2020
Agenda
1. AFR-IX telecom
2. About the group
3. AFR-IX with numbers
4. Evolution
5. Strategic drivers
6. Our methodology
7. Network
8. AFR-IX POPS
9. NOC & Support
10. SLA & Monitoring
11. Services
12. Why AFR-IX telecom?
2
AFR-IX telecom
AFR-IX telecom delivers Data, MPLS, SDN and advanced Managed solutions to Corporates and Telecommunication Operators in Africa. By integrating operations, managed services and strategy, our pioneering methodology allows the set up of a complete IT infrastructure to all entities based in the continent.
AFR-IX telecom designs, builds and delivers high quality connectivity services to-from-within AFRICA.
AFR-IX telecom is uniquely positioned to provide terrestrial services throughout the continent, and it’s ISO 19600 and Basel II compliant.
AFR-IX telecom belongs to an investment holding (Zunder Systems S.L.) providing services in the telecommunication fields for operators including:
• AFR-IX telecom S.L.: Telecommunications operator incorporated in 2013.
• Conectalis S.L.: Submarine & Terrestrial Fiber Connectivity.
3
About the group
AFR-IX telecom S.L. (Spain)
AFR-IX telecom LLC (USA)
AFR-IX telecom Ltd(United Kingdom)
4* 2020
AFR-IX Telecom (Mauritania)*
AFR-IX Telecom (Guinea Bissau)*
AFR-IX telecom SARL(Senegal)
AFR-IX telecom S.L. (South Africa)
SISCO Telecom Ltd(Sierra Leone)
AFR-IX telecom Ltd. (Niger)
M’DATA Telecom (Mali)
M’DATA telecom SARL (Burkina Faso)
COMTECH SARL(DRC)
AFR-IX telecom SAURL (Ivory Coast)
AFR-IX DATA Communications(Nigeria)
AFR-IX telecom S.L. (Ghana)
AFR-IX telecom Ltd. (Chad)*
AFR-IX with numbers
5
POPs in more than 50
countries
Group of 16companies
+ 70 employees
Company Founders are
actual CEO and CTO for AFR-IX
Telecom S.L.CISCO
Certificate Engineers
No Debt
EU Compliance fulfillment
Headquartered in Barcelona, Spain
Subsidiaries in 3 continents and
13 countries
+10G International
traffic
344 FT 1000 Financial Times
Evolution
2014
First NNI with International TIER
POP in London
Google Connection at Lisbon
2015
Holding structure company (ZunderSystems S.L.), under the laws of Spain
POP in Paris
2013
Incorporated in 2013
Telecommunication license since October 2013 (Anacom – Portugal)
2017
AFR-IX telecom was born
Member of FranceIX
6
2018
SISCO (Sierra Leone) was born
M’DATA telecom (Burkina Faso) was born
Members of GigaPIX and DECIX
+ 10G international traffic
Operator license for submarine cables ESP
2019
AFR-IX telecom Ghana
AFR-IX telecom Nigeria
AFR-IX telecom Côte D’Ivoire
AFR-IX telecom Mali
AFR-IX telecom Niger
COMTECH DRC was born
Member of DE-CIX
More than 50 POPS (annual growth rate >100%)
2020
Mauritania
Guinea Bissau
Chad
Strategic drivers
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To offer a high quality and customized service when fulfilling your telecommunications needs in Africa.
Goals
Committed to delivering the industry best quality and services, AFR-IX telecom
integrates the forces that shape the future of the telecommunications industry and
the businesses surrounding it.
Commitment
Our methodology
True Strategic partner
• Exclusive focus on wholesale and corporate business.
• Consultants and partners, not just providers.
• We provide One Single Point of Contact, so that means that we have taken away the traditional chain that tend to contribute to a longer decision making process.
• Our innovation is driven through client partnerships.
Guaranteed quality
• AFR-IX telecom conducts continuous quality control through extensive feedback provided by clients.
• We appreciate the strong predicaments facing all organization. Our SLA gives you peace of mind whilst our NOC 24/7/365 service give support.
• Advanced real-time monitoring tool.
• This is done on a minute basis, resulting in highly granular big data that ensures we can guarantee quality 24/7 around the world.
8
Network
9
• > 50 POPs in 3 continents
• All CISCO ASR series
• SD-WAN & MPLS available
• Segment routing
• Member of France-IX, EQUINIX IX (Ashburn), LINX,DE-CIX, GigaPIX, NAPAfrica & IXPN (Nigeria)
AFR-IX telecom POPs
South Africa
• Johannesburg Teraco, South Africa• Capetown Teraco, South Africa
Europe
10
West Africa East Africa
Central Africa
North Africa
• N+One Casablanca, Morocco
• Equinix Lisbon, Portugal• FR5 Frankfurt, Germany• London THN, UK• London Globalswitch, UK• Paris TH Voltaire, France
• N’Djamena, Chad*
• Kinshasa POP1, DRC• Kinshasa POP2, DRC• Kinshasa POP3, DRC• Kinshasa POP 4, DRC• Muanda COMTECH, DRC• Douala, Cameroun• Kribi, Cameroun• Bata, Equatorial Guinea• Malabo Muni, Equatorial Guinea• Libreville, Gabon• São Tomé, São Tomé & Principe
• Cotonou, Benin• Malanville (Niger border), Benin• Ouagadougou PAV, Burkina Faso• Ouagadougou M’DATA telecom, Burkina Faso• Abidjan km4, Ivory Coast• Abidjan, Ivory Coast• Abidjan PAIX, Ivory Coast• Pogo Border, Ivory Coast• Accra Pop1, Ghana• Accra Rack Africa, Ghana• Conakry, Guinea• Freetown SISCO telecom, Sierra Leone• Monrovia, Liberia• Niamey, Niger*• Dakar Pop1, Senegal• Dakar Pop2, Senegal• Nouakchott Global/Mauritel, Mauritania• Lomé Teolis, Togo• Pointe Noire DC, Congo• Brazzaville Skytic, Congo• Brazzaville Congo Telecom, Congo• Bamako SMTD, Mali• Lagos, Nigeria
• Lagos Medallion DC , Nigeria• Luanda, Angola
• Antananarivo, Madagascar*
• Kigali, Ruanda*
• EADC Nairobi, Kenya• Mombasa Icolo, Kenya• Dar Es Salam TTCL DC , Tanzania• Harare TelOne, Zimbabwe• Moroni Comores Telecom, Comores
NOC & Support
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NOC located in
EuropeMonitored 24/7/365 by our
Network Operations center
Support in 4languages
Escalationmatrix
Suppport
• Commercial and Billing purposes: Account Manager• Technical purposes: NOC, available through Email, phone and Skype
Goal: To ensure the availability of networksthat support all AFR-IX telecom services
SLA & Monitoring
12
SLA
• We are committed to delivering our services with the highest quality of standards.We offer:✓ Monthly report on specific services.✓ Specific reports at the end of every major incident.
Guarantee Goal
Lead Time < 6 weeks
Service Availability 99,5%
Latency over AFR-IX Network < 45ms
Packet Loss inside the AFR-IX Network <0,1%
Monitoring
• We are committed to providing the best quality and the client is able toverify thanks to Online Monitoring. We offer:✓ Web-based app to monitor the status and traffic the service any time.
Status
Traffic
Services
13
BUSINESS & ENTERPRISES
INTERNATIONAL CARRIERS
L2 & L3
DIA
IPLC
Managed services & Colocation
TELECOMMUNICATION OPERATORS
Cloud Services
Managed services & Colocation
IP Transit
IPLC
DIA
DdoS Shield
MPLS
DIA
IPLC
Managed services & Colocation
SD-WAN
Why AFR-IX telecom?
Security, privacy, redundancy and fast connectivity are all guaranteed by our network of experts and local partners.
AFR-IX Telecom field engineers are dedicated to assisting and developing
network solutions on the ground. They actively hire local engineers
CCNP certified.
Local presence providing global Managed Services options and solutions.
24x7x365customer support service.
Our client wellbeing is measured by the SLA (Service Level Agreement),
achieving a high level of satisfaction in every action we perform.
Monitoring tools personalized for each client.
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Our clients are our partners from the first minute. We satisfy clients from many segment: Tier 1 carriers (like PCCW Global, Telefonica or Internet Solutions), local companies (like Sierra Leone’s SALCAB) or corporates (like Ecobank).