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Presentable Post Office

Presentable Post Office. Why to be presentable Employees are the face of the department They create the moment of truth about the organisation in the

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Page 1: Presentable Post Office. Why to be presentable Employees are the face of the department They create the moment of truth about the organisation in the

Presentable Post Office

Page 2: Presentable Post Office. Why to be presentable Employees are the face of the department They create the moment of truth about the organisation in the

Why to be presentable

• Employees are the face of the department • They create the moment of truth about the

organisation in the minds of customer • To ensure that our organisation is perceived as

a professionally managed department , our employees should be presentable in their attire and behaviour

Page 3: Presentable Post Office. Why to be presentable Employees are the face of the department They create the moment of truth about the organisation in the

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• Understand the concept of professional image

• Articulate the importance and significance of professional image & etiquette

• Prepare yourself with the right dressing for the job

Objective of this session

Page 4: Presentable Post Office. Why to be presentable Employees are the face of the department They create the moment of truth about the organisation in the

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What is professional image ?

Page 5: Presentable Post Office. Why to be presentable Employees are the face of the department They create the moment of truth about the organisation in the

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Attributes ofProfessional Image

• Appropriate Business Appearance • Use of correct manners and etiquette • Appropriate personal behavior

Page 6: Presentable Post Office. Why to be presentable Employees are the face of the department They create the moment of truth about the organisation in the

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What is Business Etiquette?•Presenting Yourself

•Good Manners

•Courteous to others

•Respect of others

•Being comfortable around others and makingthem comfortable around you

•No gender issue

Page 7: Presentable Post Office. Why to be presentable Employees are the face of the department They create the moment of truth about the organisation in the

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Business Attire

Page 8: Presentable Post Office. Why to be presentable Employees are the face of the department They create the moment of truth about the organisation in the

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Tips on dressing for the job

•Schedule haircuts at regular intervals

• Press your clothing

• Wear collared shirts

•Keep your nails trimmed

Page 9: Presentable Post Office. Why to be presentable Employees are the face of the department They create the moment of truth about the organisation in the

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Tips on dressing for the job

Make sure your clothing is clean and mended 

Wear clothing that fits your figure

Keep your breath fresh

Wear shoes that are well maintained

Smell fresh!! Use a Deodorant or Perfume.

Page 10: Presentable Post Office. Why to be presentable Employees are the face of the department They create the moment of truth about the organisation in the

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For men: Wear socks that cover your calves

For men: Wear an undershirt under your dress shirt

Go to work clean shaven

Keep your hands manicured and clean

If wearing a blazer- button blazer or jacket when you stand

Do not use very strong cologne- use a mild one

Tips on dressing for the job – For Men

Page 11: Presentable Post Office. Why to be presentable Employees are the face of the department They create the moment of truth about the organisation in the

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Tips on dressing for the job – For Women

Don’t wear more than 13 accessories

Hair and nails must be clean and groomed

If you wear nail polish, make sure it is a conservative colour

Your hair should be pulled away from your face

Do not use very strong perfume

Page 12: Presentable Post Office. Why to be presentable Employees are the face of the department They create the moment of truth about the organisation in the

Recommended dress code for ladies

• It is better to wear any of these dresses to office – Traditional dress of your state– Saree – Salwar Suit

Page 13: Presentable Post Office. Why to be presentable Employees are the face of the department They create the moment of truth about the organisation in the

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Dressing at Workplace

• Casual Attire is fine…

But…

• Don’t wear torn or tattered clothing.• Don’t wear offensive logos/Patterns, or logos

of other companies.• Men should shave regularly or beard should

be trimmed periodically.• No shorts, or short length clothes.• No floaters.

Page 14: Presentable Post Office. Why to be presentable Employees are the face of the department They create the moment of truth about the organisation in the

Etiquette

• Wear a smile • Wish colleagues and customers pleasantly when meeting for

the first time in the day • Present the facts in a positive way while dealing with the

customers • Do not expect any favour from customer for the work done . We

are being paid for it and quite well.• The practice of asking / accepting gifts/ bakshis, particularly

during festival seasons by some delivery staff must be stopped. All should be educated about the negative image they create by this practice.

• Maintain enthusiasm and positivity while doing your work .

Page 15: Presentable Post Office. Why to be presentable Employees are the face of the department They create the moment of truth about the organisation in the