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A screening algorithm to identify at-risk patients using EHR data A clinical decision support tool for use during a patient visit to support shared decision-making to set an individualized hemoglobin A1c goal and modify medications and/ or monitoring of blood glucose levels accordingly Making screening for hypoglycemia risk usable/feasible to use in daily workflow Identifying as many at-risk patients as possible who would benefit from a clinical intervention and shared decision-making on ways to reduce their hypoglycemia risk Through systematic training and preparation to conduct the study and with the help of a strong champion in the study coordinator, staff involved in the study defined roles to implement the study and quickly integrated the concept of identifying at-risk patients within the context of their everyday role. Additionally, an organization-wide focus on hypoglycemia reduction in older adults as part of their AADE-mandated continuous quality improvement (CQI) plan reinforced the importance of the HypoPrevent intervention. For more information, please visit ENDOCRINE.ORG/HYPOPREVENT DESCRIPTION The HypoPrevent study uses a population-level approach to identify patients with type 2 diabetes at risk of hypoglycemia using EHR data in primary care practice. During the implementation of this intervention and after providing comprehensive training to office, nursing, and provider staff on the study and methods to reduce the risk of hypoglycemia, the site uncovered gaps in patient identification. This finding resulted in the post-implementation development of a real-time process incorporated in daily workflow to prospectively identify as many at-risk patients as possible. SUMMARY Through targeted training coupled with staff commitment to and understanding of the overall goals of the study, a care team approach to using multiple methods to increase the number of patients identified as at-risk of hypoglycemia by 7% over the ensuing 2 months after the initial population-level report was created. *As of September 2019; number of identified patients expected to increase 153 PATIENTS identified as at-risk in initial EHR Report 12 PATIENTS identified by staff in first 2 months of Enrollment Period 165 TOTAL PATIENTS identified as at-risk* + = ACTION TAKEN PREPARING FOR IMPROVEMENT: IMPLEMENTING POPULATION MANAGEMENT AND RISK SCREENING INTO ROUTINE DIABETES WORKFLOW PROJECT AIM Multi-faceted approach to optimize identification of at-risk patients who would benefit from a clinical intervention. DATA ANALYSTS AGGREGATING disparate data elements to create initial EHR report. EDUCATORS UTILIZING accreditation dataset to assess most recent lab values. OFFICE STAFF REVIEWING medical record as visits are scheduled; identifying patients using screening criteria. PROVIDERS CONSIDERING patients with newfound appreciation for risk of hypoglycemia; referring to educators. THE HYPOPREVENT INTERVENTION INCLUDES TWO STEPS: TWO GOALS ARE: “It’s well known that quality improvement strategies can lead to improved diabetes outcomes. But to maximize the efficiency of providers and office staff, they must be aware of which patients would benefit most from which strategies. PMSI’s implementation of the HypoPrevent study and the training they underwent is helping both our providers and office staff learn, more completely and quickly, about which patients should be considered as at risk for hypoglycemia and how using the shared decision-making tool can benefit patients.” —Debbie Zlomek, RN, PMSI Certified Diabetes Educator and HypoPrevent Study Coordinator 7% PATIENTS AT RISK IDENTIFIED after initial population-level report was created Wade Brosius, DO, Pottstown Medical Specialists Lauren Cricchi, Avalere Health Stephanie Kutler, Endocrine Society Joseph Lynch, RN, Avalere Health Debbie Zlomek, RN, CDE, BC-ADM

PREPARING FOR IMPROVEMENT - Endocrine Society · A screening algorithm to identify at-risk patients using EHR data A clinical decision support tool for use during a patient visit

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A screening algorithm to identify at-risk patients using EHR data

A clinical decisionsupport tool for use during a patient visit to support shared decision-making to set an individualized

hemoglobin A1c goal and modify medications and/or monitoring of blood

glucose levelsaccordingly

Making screening for hypoglycemia risk usable/feasible to use in daily work� ow

Identifying as many at-risk patients as possible who would bene� t from a clinical intervention and shared decision-making on ways to reduce their hypoglycemia risk

Through systematic training and preparation to conduct the study and with the help of a strong champion

in the study coordinator, staff involved in the study de� ned roles to implement the study and quickly

integrated the concept of identifying at-risk patients within the context of their everyday role. Additionally,

an organization-wide focus on hypoglycemia reduction in older adults as part of their AADE-mandated

continuous quality improvement (CQI) plan reinforced the importance of the HypoPrevent intervention.

For more information, please visit

ENDOCRINE.ORG/HYPOPREVENT

DESCRIPTIONThe HypoPrevent study uses a population-level approach to identify patients with

type 2 diabetes at risk of hypoglycemia using EHR data in primary care practice.

During the implementation of this intervention and after providing comprehensive

training to of� ce, nursing, and provider staff on the study and methods to reduce the

risk of hypoglycemia, the site uncovered gaps in patient identi� cation. This � nding

resulted in the post-implementation development of a real-time process incorporated

in daily work� ow to prospectively identify as many at-risk patients as possible.

SUMMARYThrough targeted training coupled with staff commitment to and

understanding of the overall goals of the study, a care team approach to

using multiple methods to increase the number of patients identi� ed as

at-risk of hypoglycemia by 7% over the ensuing 2 months after the initial

population-level report was created.

*As of September 2019; number of identi� ed patients expected to increase

153PATIENTS

identi� ed as at-risk in initial

EHR Report

12PATIENTS

identi� ed by staff in � rst 2 months of Enrollment Period

165TOTAL

PATIENTSidenti� ed as

at-risk*

+ =

ACTION TAKEN

P R E P A R I N G F O R I M P R O V E M E N T :I M P L E M E N T I N G P O P U L A T I O N M A N A G E M E N T A N D R I S K S C R E E N I N G I N T O R O U T I N E D I A B E T E S W O R K F L O W

PROJECT A IMMulti-faceted approach to optimize identi� cation of at-risk patients

who would bene� t from a clinical intervention.

DATA ANALYSTS AGGREGATING disparate data elements to create initial

EHR report.

EDUCATORS UTILIZINGaccreditation dataset to assess

most recent lab values.

OFFICE STAFF REVIEWINGmedical record as visits are

scheduled; identifying patients using screening criteria.

PROVIDERS CONSIDERING patients with newfound appreciation for risk of hypoglycemia; referring to educators.

THE HYPOPREVENT INTERVENTIONINCLUDES TWO STEPS:

TWO GOALS ARE:

“It’s well known that quality improvement strategies can lead to improved diabetes outcomes. But to maximize the

ef� ciency of providers and of� ce staff, they must be aware of which patients would bene� t most from which strategies.

PMSI’s implementation of the HypoPrevent study and the training they underwent is helping both our providers and of� ce

staff learn, more completely and quickly, about which patients should be considered as at risk for hypoglycemia and how

using the shared decision-making tool can bene� t patients.”

—Debbie Zlomek, RN, PMSI Certi� ed Diabetes Educator and HypoPrevent Study Coordinator

7% PATIENTS AT RISK

IDENTIFIED after initialpopulation-level report

was created

Wade Brosius, DO, Pottstown Medical Specialists

Lauren Cricchi, Avalere Health

Stephanie Kutler, Endocrine Society

Joseph Lynch, RN, Avalere Health

Debbie Zlomek, RN, CDE, BC-ADM