Pre Zen Tare Gianni.ind Mang

7/31/2019 Pre Zen Tare Gianni.ind Mang.

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Industrial management

Gurghian Alexandru


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Managing for results


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Operations are a critical succes factor for most

organizations and can be a key element in

their competitive advantage. Viewing the

operational system as a transformation

function that adds value to inputs to create

output helps to identify non value adding

activities as well as way to produce faster,better and/or cheaper results.


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A three-pronged view of strategy integrates

the domains of operation management sale

marketing and finance accounting to create a

value proposition that is distinctive

understood and feasible. The resource-based

view of the firm in general and VRIO analysis

in particular can facilitate decision to enhanceor develop resources for further competitive

advantage.


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A practical approach to operations


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Applying system thinking can broaden amanagers perspective beyond a particularsubsystem and provide new insights to improve

each efectivness. As results an organization canavoid suboptimization and encourage data baseddecision making and improve operationalrobustness. Like any system a business operation

is a dynamic purposeful for action of componentsand material and information flow among thesecomponents.


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Organizational system tend to be complex

with multiple systems numerous feedback

loops and permeable boundaries with the

environment. Understanding key factors in a

operations environment puts the manager in a

better position to anticipate changes and

avoid suboptimal decision.


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Organizational performance


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New product and service development is integral to anorganization performance. It is a funnel like processthat typically progresses from idea generation tofeasibility analysis and case development. Source of

ideas can be customer driven or technology driven.Typical tradeoffs in design factors include choicebetween product service features, flexibility andefficiency, inventory levels and responsiveness, hiringand using overtime and risk and reward. A key

consideration in organizational performance is the totalcost of ownership which represents a trade-offbetween short and long term costs.


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Product per service delivery processes

typically range from a project form to a job

shop batch process assembly line or

continuous flow depending on the volume

level of technological investment and life cycle

stage of the product. Service offerings can be

categorized by both the labor intensity andthe extent of the interaction and

customization with customers.


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Quality across the organization


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Quality is defined as the totality of features

and characteristics of a product or service that

bear on its ability to satisfy stated and implied

needs. The basic principle for managing

quality across an organization are to focus on

the customer, promote team-work and

empowerment within the organizationemphasis continuous improvement identify

value added and waste, and reduce variability.


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Six Sigma lean production and total qualitymanagement are all management systemsused to improve quality across the

organization. They follow the same basicprinciple and employ many of the sametechnique in implementation. The ISO 9000standard also pertain to management across

the organization but they are more of anevaluation and certification tool than animplementation approach.


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Process effectiveness


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Effective process are designed with thedesired results in mind and the designaddresses process form and capacity

requirement resource need its the extent ofcustomer involvement, variability source, andinterdependences. When assessing existingprocess a criteria based evaluation should

consider simplification opportunities for wasteelimination, visual control and excessinventory.


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Process can be difficult to change because the

people involved may be unable to

reconceptualize the process, be invested in

individual job design or limited possibilities byprotecting their position. Fear is an important

factor to consider, be clear about the expected

benefits of changing the process.

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Pre Zen Tare Gianni.ind Mang