Prashanth VMobile: +91-9994164174 | E-mail: prashanthve@hotmail.com

Professional Summary:

Experience of 5 years in Banking, Finance and Insurance domain Working as a Senior Software Engineer at HCL Technologies Ltd, Chennai from 11th,

May 2011 to Till Date Extensively worked on Windows\Web Applications, C#, ASP.Net, WPF, PL/SQL

Oracle, Sybase. Involved in all phases of the SDLC (Software Development Life Cycle) from analysis,

design, development, testing, implementation, maintenance and timely delivery Good knowledge of quality processes like maintaining coding standards, status reports,

PCI Audits, Process Model, various checklists and so on Always working towards delivering work with minimum rework and good code quality to

attain First Time Right which makes customer happy Worked in L3 support project for AIG critical applications like PAWEB, AIG-extra, Plnet and

GOALD Database Quick Learner with ability to grasp new technologies Ability to troubleshoot and resolve technical issues Have been to Thailand for the production support of AIG Thailand related applications.

Technical Skill Set

Operating Systems : Windows Languages/Methodologies : C#.Net, ASP.NET, WPF, PegaRules, VB 6.0 Software tools and Utilities : Visual

Studio 2010, PL/SQL Developer Database : Oracle, SQL, Sybase Tools : Vertical Slice Generator (VSG), Cruise Control

(CC), Team City, PM Smart, Project Portfolio Management Center (PPMC), Quality Center (QC), Clear Quest (CQ), ITSR, ATLAS, Service Now

SCM Tools : Team Foundation Server (TFS).

Educational Details

M.B.A in Intl. Business Management from Madras University, with 6.0 CGPA(2012-14)

B.E in Electrical & Electronics Engineering from Prathyusha Engineering College, with 7.9 CGPA(2007-11)

12th from D.R.B.C.C.C.Hr. Sec School, Tiruvallur (TN State Board) 10th from D.R.B.C.C.C.Hr. Sec School, Tiruvallur (TN State Board)

Projects Level Details

1. Commonwealth Bank of Australia

Role: Analyst Programmer

Environment: C#, Web service, Oracle, TFS, Cruise Control, Quality Center, Information Frame Work,

Atlas 4.0, ESDO Ticketing System, Team City and Cruise Control for Project Builds

Application Description:

CommSee – Common Wealth Bank Service Excellence Every day, which is a Windows Based Banking CRM application software. It allows integrated access to customer information and common tasks for branch staffs, also it is one of the major IT project undertaken by the Australian banking giant in recent years for providing the customers real time banking. Development on the project began in March 2004, and the system is now used by more than 30,000 users across 1,700 sites.

The CommSee application started off as a CRM application. However, CommSee became a single platform for delivery of business functionality to the banks user community. The SOFA framework is interesting from a number of points. It shows how SOA services have been delivered by the bank as both “private” (directly needed by specific WinParts) and “public” those services which are most likely to be re-used across applications.

I have worked on many enhancements on the Product Journals such as Simple Superannuation, My Wealth Project online channel, which helps the customers to view the policy summary details, modifying the policy and other services. Also worked in Real Time Correspondence which specializes in correspondence or document generation in real time through the CommSee application. As part of this project, various documents are generated ranging from new account origination document to commercial lending account correspondence document. To generate a document, an XML is constructed and passed onto Dialogue tool (Document generation tool) which produces the document as a pdf which is used to store in Comsee Database or preview Offer Confirmation Letter and Master Contract Offer Confirmation Letter for the customers.

2. ADMINRE (UK) Insurance

Role: Analyst Programmer

Environment: C#, WPF, VB 6.0, SQL Server, Team City and Cruise Control for Project Builds

Application Description:

Admin Re is a subsidiary of Swiss Re, which was formed primarily to acquire closed book businesses in UK and Europe. Admin Re has till date acquired 50+ small and large closed book businesses. They also manage closed book business for Aviva UK.The core insurance administration system used by Admin Re is ALPHA.ALPHA stands for Annuity, Life, Pension and Health Administration system. We had to replace an already developed Visual Basic(6.0) forms to WPF Application. This Application functionality is to give information about the policy details of the client when a user enters the Policy Number or Name of the Client. By understanding the existing Visual Basic Application we had to design our WPF application using MVVM design pattern.

3. American Insurance Group

Role: Lead

Environment: Sybase, Clear Quest, Service Now, PegaRules

Application Description:

American International Group (AIG) is a completely insurance based web enabled application, cater to the needs of a typical Insurance Company, serves several components into a simple-to-use, maximum configurable web application and integrated well with General details, insurance, It contains 250 overall applications to manage the insurance activities like policy administration, underwriting, co-insurance, re-insurance, claims. Interfaces are linked between the entire applications to handle the payment, reporting ,data maintenance activities.

Oversee the overall Application Support process, working with the Customer-designated Business IT Partner, with AIGGS as Customer-designated Provider of infrastructure and application hosting services, and other Customer-designated IT Service Providers handling Level 3 support, for all local, regional, and global applications that are turned over to the RSC.

I have worked on handling the tickets for the issues faced by the underwriter\broker while using the Consumer\Commercial applications related to HongKong, Thailand, Australia. Coordinating with the development team to get fixes and promoting the build o fixes in all environments. Coordinating with the testing team to test the applications once the build or fix is promoted.

Responsibilities as an Analyst Programmer: Understand the system functionality. Analyze enhancement requests against project objectives and provided a thorough impact

analysis of newly introduced functionality

Design, development and bug fixing Preparing the test cases and performing testing for the software product under varying

conditions Interacting with Product Owners for Functional Requirements and getting the clarifications Taking care of any Environmental Issues associated with Coordinating with Business Analysts, Test Coordination and Support teams to allow smooth

proceeding of defects Supporting the production releases which happen for every 6 Months

Responsibilities as a Support Lead: Understand the severity and Priority of an issue and meeting SLA based on that. Pro-actively communicates with customers to resolve the issues. Provide Level 3 Support Workflow for Ad-hoc( Data Extraction) Request Fulfillment services Provide Level 3 Support Workflow for Incident Management Fulfillment services (excluding

Code Fix) Provide Level 3 Support Workflow for Service Request Fulfillment services (Including new

code changes / new programs)

Organizing build deployments and adhering to ADM Process. Mentoring the team mates on handling tickets independently

Personal Details

Father’s Name : Vedanayagam SMother’s Name : Viji SDate of Birth : 9th July, 1989Gender : MaleMarital Status : SingleLanguage Known : English, Tamil.Current Location : Chennai, India

All the above information provided by me are true and to best of my knowledge.

Place: Chennai Yours Truly,Date: PRASHANTH V