Upload
cora-wratten
View
220
Download
0
Embed Size (px)
Citation preview
Practice Exercise 5Developing Deeper
Understanding & Expressing Respect
• Express Deeper Understanding– Reflect feelings and
content– Summarize– Reflect meaning
• Gain Further Understanding – Express understand prior
to asking questions– Open-Ended Questions– One Question at a time
• Identify and ask questions about strengths – Available social supports– Interaction with family
• Explore conclusions
Objectives:• Practice:
– Warmth – Empathy – Respect – Genuineness
• Problems/Challenges– Previous attempt to
solve problem– History– Severity – Feeling – Effects of problem on
health, sleep, education, work etc..
– Effect of problem on other people
– Other demands and stressors
Practice beginning statement! Reference Page126
• Warmth: “Warmth is expressed by conveying caring and interest to clients”
–See Warmth Evaluation Scale on page 111
• Empathy: “Empathy is the ability to understand another persons feelings, thoughts and behavior from the other person’s viewpoint”
–See Empathy Evaluation Scale on page 149
• Genuine Behavior: “Behavior that is sincere and authentic”
–See Genuineness Evaluation Scale on page 165
“Practitioners express respect by affirming and
appreciating clients without condoning their
harmful behaviors, by
acknowledging clients’ strengths,
and by communicating their regard for
clients’ thoughts, feelings and
abilities.
Respect Scale (PG 181) Level Practitioner
Skills
Level 1 Did not identify strengths, show
respect, and provided answers client did not ask
for
Level 3 1 time during the meeting the practitioner discussed
strengths, did not show respect
and provided answers client did not ask for
Level 5 3 times during the meeting the
practitioner discussed strengths,
showed positive regard, and did
not provide answers client did not ask for.
Respect
• In your group please spend ten minutes on each role so that every person may have an opportunity. – Client– Practitioner – Peer Supervisor
• The peer supervisor is the group time keeper
Procedure
• Think about a problem from your own life
• This can be a problem from the past or one that is more recent
• If you discuss a past event please do so as your current self- be careful not to “role play”
• Don’t forget to pause to allow the practitioner a chance to respond
Role of the Client
• Look for body language- is it present? – Explore meaning of body language
• Use clarifying words– Ex from Video: “Has the doctor told you
that?”–Where did the conclusion come from?
• You are practicing the following:– Expressing understanding– Gaining further information– Developing a deeper understanding• Allowing for silence
Role of the Practitioner
Its ok not to be perfect!You do not have to solve
the problem!
You may not use all of the skills
A few reminders…
• Write down feedback– give as specific examples as possible
• Goal is to provide practitioner with feedback and effectively evaluate skills – the purpose is to let them know how to improve and grow!
Role of the Peer Supervisor
• Ask practitioner “how do you think you did?”
• Ask client “how was it for you?” • Allow client to give perspective on
ways practitioner expressed warmth, empathy, respect and genuineness.
• Discuss with client ways experience could have been improved
• Practitioner should self evaluate and discuss with group
• Identify inappropriate responses
Notes about Feedback
Chang, V., Scott, S., & Decker, C. (2013). Developing helping skills a step-by-step approach to competency. Belmont: Cengage Learning.
References