September 2006 SETA Report to Select Committee on Labour and Public Enterprises

1

Labour

MIKE ABEL: INSETA CEOSHIRLEY STEENEKAMP: SKILLS DEVELOPMENT MANAGER

INSURANCE SECTOR EDUCATION AND TRAINING AUTHORITY

September 2006 SETA Report to Select Committee on Labour and Public Enterprises

2

Labour

Progress Report NSDS

HIGHLIGHTS & KEY NSDS ACHIVEMENTS FOR 2005/06

Overall, the INSETA has achieved 115% in the final SETA Performance Assessment as conducted by the Department of Labour in the NSDS related activities. DoL categorises this as performance “above requirement”.

September 2006 SETA Report to Select Committee on Labour and Public Enterprises

3

Labour

Progress Report Provinces

MAIN ACTIVITIES WITHIN THE PROVINCESNational Training of 620 SDFs Career Guide Manuals developed - 4000 printed and distributed.Training of 60 SDFs on the use of the manual in:

- Western Cape- Gauteng- KZN

Invitations to this training were also accepted and attended by Department of Education and Labour from:

- North West Province- Northern Cape- Limpopo

September 2006 SETA Report to Select Committee on Labour and Public Enterprises

4

4% 1%

59%11%

1%1%1%0%8%

14% Eastern Cape FreestateGautengKwa Zulu Natal LimpopoMpumalangaNorth WestNorthern Cape UndefinedWestern Cape

Labour

Progress Report ProvincesWSP/ATR Submitted for 2005/2006

Province SubmittedEastern Cape 15Freestate 4Gauteng 232Kwa Zulu Natal 40Limpopo 3Mpumalanga 2North West 4Northern Cape 0Undefined 30Western Cape 57Total 387

September 2006 SETA Report to Select Committee on Labour and Public Enterprises

5

Labour

Progress Report Provinces

Eastern Cape4.2%Free State

4.4%

Gauteng52.7%

KwaZulu-Natal9.2%

Limpopo1.5%

Mpumalanga2.7%

North West2.0%

Northern Cape0.4%

Western Cape22.8%

Geographical distribution of employees

Eastern Cape9%

Free State7%

Gauteng31%

KwaZulu-Natal14%

Limpopo5%

Mpumalanga4%

North West4%

Northern Cape4%

Western Cape22%

Geographical distribution of employers

September 2006 SETA Report to Select Committee on Labour and Public Enterprises

6

INVOLVEMENT WITH PSDFs

Participation in Skills Development Exhibitions in - Eastern Cape in East London - 2005- Western Cape in Cape Town - 2006- North West in Klerksdorp – 2006

Establishment of Steering Committees & Contracting of Regional Advisors in:- Western Cape- KZN- Gauteng- Eastern Cape - Free State

Labour

Progress Report Provinces

September 2006 SETA Report to Select Committee on Labour and Public Enterprises

7

Progress Report: Learners

5% 0%

62%0%1%0%

32% Eastern Cape CountFreestate CountGauteng CountLimpopo CountMpumalanga CountNorthern Cape CountWestern Cape Count

Labour

Province Black African Black: Indian/Asian Black: Coloured White

TotalGender Male Female Male Female Male Female Male Female

Eastern Cape 7 11 0 0 2 4 1   25

Freestate 1           1   2

Gauteng 123 147 2 4 7 6 6 1 296

Kwa Zulu Natal 10 25 9 9 0 1 1 0 55

Limpopo           1 1

Mpumalanga 1         2   3

North West 1 1         2 4 8

Northern Cape             1   1

Western Cape 24 39 1 2 31 46 6 3 152

Total 167 223 12 15 40 57 20 9 543

Registered Learners per Province/Race/Gender

September 2006 SETA Report to Select Committee on Labour and Public Enterprises

8

Progress Report Learners

Programe Name Nr of Learners

ARTG Insurance and Wealth Management Skills Programme 9

Business Administration Services 13

Certificate in Business Administration level 3 39

Certificate in Business Management 8

Certificate in Customer Management 5

Certified Financial Planner 5

Contact Centre Support 11

Financial Services Administrator 235

Financial Services Manager 8

Insurance Administrator Level 3 7

Intermediary: General Insurance and Investment 43

Intermediary: Long Term Insurance Category C NQF Level 5 49

Long Term Insurance 17

Medical Claims Assessing 6

National Certificate IT Tech Support 3

Occupationally directed ETD Practitioner certificate 2

Registered Acing Clerk 2

Retirement Fund Administrator (Wealth Management) 55

Short Term Insurance 26

Total 543

Labour

3% 5%15%

3%2%

4%3%

3%19%7%

2%1%1%1%

21%

10%

ARTG Insurance and WealthManagement Skills Programme Business Administration Services

Certificate in BusinessAdministration level 3 Certificate in BusinessManagement Certified Financial Planner

Contact Centre Support

Financial Services Manager

Insurance Administrator Level 3

Intermediary: Long Term InsuranceCategory C NQF Level 5 Long Term Insurance

Medical Claims Assessing

National Certificate IT Tech Support

Occupationally directed ETDPractitioner certificate Registered Acing Clerk

Retirement Fund Administrator(Wealth Management)

Learners registered in Programmes

September 2006 SETA Report to Select Committee on Labour and Public Enterprises

9

Progress Report Learners

0%

98%

2%CGIC FAIS RPL

Insurance Administrator Level 3

Short Term Insurance:ersonal/Domestic Call CentreOperator Level 4

Labour

Programme Name Nr of Learners

CGIC FAIS RPL 1

Insurance Administrator Level 3 425

Short Term Insurance: Personal/Domestic Call Centre Operator Level 4 8

Total 434

Learners Completed in Programmes

September 2006 SETA Report to Select Committee on Labour and Public Enterprises

10

EMPLOYMENT PLACEMENT OF LEARNERS

All 144 learners on Internship programmes are placed NSF Learnership 1,247 completed – 498 are placed, i.e. 40% Standard Learnerships 434 completedThe INSETA is currently conducting tracer studies on these 434

learners. We have traced 177 of them to date, of which 128 have been placed,

i.e. 72,3%.

Labour

Progress Report Learners

September 2006 SETA Report to Select Committee on Labour and Public Enterprises

11

Labour

Internship Project Breakdown2005/2006

PROVINCE GENDER EQUITY

GAUTENGTotal: 74 M – 36. F - 38 12WM; 34 BF; 4WF; 24BM

W. CAPETotal: 41 M – 23. F - 18 16BM; 7WM; 11BF; 6WF; 1IF

N. WESTTotal: 8 M – 4. F - 4 4WM; 4WF

KZNTotal: 21 M – 4. F - 17 4BM; 17BF

BM = Black MalesWM = White MalesBF = Black FemalesWF = White Females

Progress Report Learners

September 2006 SETA Report to Select Committee on Labour and Public Enterprises

12

ACTIVITIES WITH FET COLLEGESThe INSETA has Memoranda of Understanding with the following Provincial Departments of Education: Gauteng KZN Eastern Cape Western Cape

The INSETA has engaged the following FET Colleges to provide training: Umfolozi – KZN (Learnership) Ethekwini – KZN (Currently engaging) False Bay – Western Cape (Learnership for the disabled) Buffalo City – Eastern Cape (Engaging in: Learnerships, Skills Programmes and

Internships)

Labour

Progress Report FETs

September 2006 SETA Report to Select Committee on Labour and Public Enterprises

13

Labour

Future Plans for Organisation

Programmes Learners will be assisted with:

FAIS – Skills Programmes with an ABET focus for Funeral Brokers

Learnerships at NQF Levels 5, 6 & 7Internships for recently graduated learners at

NQF Levels 6 & 7, both nationally and abroad

September 2006 SETA Report to Select Committee on Labour and Public Enterprises

14

Labour

Future Plans for Organisation

The INSETA will: Establish a Regional Presence through Circuit Regional Advisors in

the other provinces, starting with:- Limpopo in October 2006- North West in October 2006- Mpumalanga in October 2006- Northern Cape in January 2007

Participate in Provincial Skills Development Exhibitions in all provinces

Build on the existing relationships with Provincial Departments of Education and Labour through participating in PSDFs & PGDS

Establish relationships with key role players in various Education and Training Institutions

September 2006 SETA Report to Select Committee on Labour and Public Enterprises

15

Future Plans for Organisation

NOTES:In general, Provincial Growth and Development Strategies focus mainly onMining, Tourism and Agriculture and do not recognize Insurance as one of thekey skills to be focused on and developed. This is why the INSETA is pushingto make the public aware of the importance of Insurance and the fundsavailable to get people qualified in this industry.

CHALLENGES THE INSETA FACES RE INVOLVEMENT WITH PSDFs etc. Few invitations to PGDS If invitations come, INSETA is not on the agenda to address the forum Little national sectoral representation

Labour

September 2006 SETA Report to Select Committee on Labour and Public Enterprises

16

CONTRIBUTION TO ASGISA

SECTOR STRATEGIES Employment Equity Project

EDUCATION AND SKILLS DEVELOPMENT Train the Trainer: OBE Material Developed

THE SECOND ECONOMYSMME Support Project

MACRO ECONOMIC ISSUESFAIS Act Support Project

GOVERNANCE AND INSTITUTIONAL INTERVENTIONSCoaching and Mentoring Project

Labour