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2014
C H I C A G O
www.DiversityBestPractices.com #NALCCHICAGO
2014
Round I: REVITALIZING STRUCTURE / ORGANIZATION Track B. ERG Program Managers: ERG
SUCCESSION PLANNING: How to Identify, Motivate & Retain TOP Leaders
Facilitator: Jennifer London, Diversity Best Practices Presenters: Pedro Vasquez, Jones Lang LaSalle Donna Parente, Sears Holding Corporation
www.DiversityBestPractices.com #NALCCHICAGO
2014
Round I: REVITALIZING STRUCTURE / ORGANIZATION Track B. ERG Program Managers: ERG
SUCCESSION PLANNING: How to Identify, Motivate & Retain TOP Leaders
Presenter: Pedro Vasquez
Executive Vice President, COO Bank of America Account Jones Lang LaSalle
National Champion, Latino Employee Resource Network (LERN)
www.DiversityBestPractices.com #NALCCHICAGO
2014
Employee Resource Group Leadership
Agenda
Motivating Leaders
Developing Talent
Long term Talent Management
How to attract, develop, and retain top leaders
www.DiversityBestPractices.com #NALCCHICAGO
2014
Employee Resource Group Leadership How to attract, develop, and retain top leaders
NO BUDGET
NO END IN
SIGHT
NO DEFINED
GOALS
NO
MANAGEMENT
SUPPORT
NO
RECOGNITION
NO DEDICATED
RESOURCES
www.DiversityBestPractices.com #NALCCHICAGO
2014
Motivating great leaders Sourcing leaders for Employee Resource Groups
www.DiversityBestPractices.com #NALCCHICAGO
2014
Motivating Great Leaders Sourcing leaders for Employee Resource Groups
Access to Leadership
Leadership Development
Financial Reward
Change Agent
www.DiversityBestPractices.com #NALCCHICAGO
2014
ERG Leader Development
Include in performance
agreements
People pay attention to
what is measured
Manage ERG Leaders Like the Business
Development plan created
for ERG leaders
Create matrix
management relationships
Provide stretch assignments (leadership, technology, financial management, etc.)
Executive sponsor
mentoring of national
champion
National champion to
mentor committee leads
www.DiversityBestPractices.com #NALCCHICAGO
2014
Talent Management
Plan leadership changes
Double pocket roles for 6 months
Set leadership role time limits
Succession Planning for ERG Leaders
www.DiversityBestPractices.com #NALCCHICAGO
2014
Talent Management Plan rotation and succession
• What roles demand that we have a qualified
successor “ready now”?
Evaluate Talent
Identify Key Roles
Select Candidate
Pools
Place Candidates
in Roles
• Who are our highest potential and highest performing leaders?
• How do we know?
• Which leaders would fit into critical roles, now or
within 2 years?
• What gaps exists between our needs and our
current leadership?
• How aggressively do we want to manage this
process?
• How do we ensure success as leaders move
roles? Source: Hewitt Associates
www.DiversityBestPractices.com #NALCCHICAGO
2014
Talent Management Succession Plan Template
Name
Title
Name
Title
Name
Title
Emergency Emergency
Ready Now
Ready Later
Name
Title
Ready Now
Ready Later
Emergency
Ready Now
Ready Later
www.DiversityBestPractices.com #NALCCHICAGO
2014
Talent Management Succession Planning Template
Key Position or
Title
Specific Location Ratio Successor 1
Readiness
Successor 2
Readiness
John Doe – Example
Regional Director
Charlotte, NC 1:1 Ready Now Ready Later
Name
Title
Ready Now: Ready
Later
Name
Title
Ready Now: Ready
Later
Name
Title
Ready Now: Ready
Later
Name
Title
Ready Now: Ready
Later
www.DiversityBestPractices.com #NALCCHICAGO
2014
Round I: REVITALIZING STRUCTURE / ORGANIZATION Track B. ERG Program Managers: ERG
SUCCESSION PLANNING: How to Identify, Motivate & Retain TOP Leaders
Presenter: Donna Parente
Manager, Continuous Improvement Sears Holding Corporation
Co-Chair, Women in Leadership Development (WILD)
www.DiversityBestPractices.com #NALCCHICAGO
2014 ERG Succession Planning at:
www.DiversityBestPractices.com #NALCCHICAGO
2014
How to Attract, Motivate and Retain Top Leaders
Agenda
WiLD background
Attracting and Engaging Potential Leaders
Motivating and Developing Leaders
Retaining Top Leaders
www.DiversityBestPractices.com #NALCCHICAGO
2014 WiLD: An evolving ERG
What changed in 2011?
Re-branded WNET to
From Lunch and Learns and Networking to a GREATER mission – Leadership and supporting goals
Highly visible executive Sponsor
www.DiversityBestPractices.com #NALCCHICAGO
2014
What makes a great ERG leader?
Attracting the right qualities in an ERG leader
Passion
Creativity
Commitment
Established Leader
Business Acumen
Resourcefulness
www.DiversityBestPractices.com #NALCCHICAGO
2014
Engage potential leaders through:
Quality programing – Annual Leadership Summit, Speakers, 5K Run, Mentoring
Visibility – Newsletter, Networking Events, Internal Social Media
Making it relevant to company topics – can justify the time/resource commitment
Attracting and engaging leaders
www.DiversityBestPractices.com #NALCCHICAGO
2014
Motivating and developing leaders Exposure to Leaders within the company –
WiLD Survey #1 interest
Empowering Committee leads, Board Chairs to “Own it.”
Natural progression up the ranks from committee member, to committee chair, to board chair
www.DiversityBestPractices.com #NALCCHICAGO
2014
Natural progression from volunteer to leader
Committee Members
Committee Chair Board Chair
www.DiversityBestPractices.com #NALCCHICAGO
2014 Retaining our top leaders Executive Sponsors
Co-Chair Chair
Board Members
Committee Chairs
Treasurer Communication
Community Leadership Networking Mentoring
Membership
NEW Liaison
San Francisco New York
Past Chairs
Members at Large
2014
C H I C A G O