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PowerPoint Presentation · Matka Elatmët Ajoneuvot Henkilöt ... Satisfaction 15 NPS . 0 o CONVERSION RATE (Yo) 320% 315% 310% 30.0% 29.5% 29.0% 27.5% Control Variation I VARIATION

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Connected consumer Quantified self Internet of things

Transparency Trust Personalization

Connected consumer Quantified self Internet of things

Transparency Trust Personalization

INTERNAL

EXTERNAL