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THE INFINITE DIAL
2016
#INFINITEDIAL
2016
A Look at African-Americans
& Hispanics
#infinitedial
2017
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
Study Overview
• The Infinite Dial is the longest-running survey of digital media consumer behavior in America.
• The annual reports in this series have covered a wide range of digital media and topics since 1998.
• For 2017, The Infinite Dial tracks and covers new research on mobile behaviors, Internet Radio, Podcasting, Social Media, Smart Speakers and more.
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
Study Methodology
• In January/February 2017, Edison Research conducted a national telephone survey of 2000 people aged 12 and older, using random digit dialing techniques
• Interviews were 51% landline and 49% cell phone • Survey offered in both English and Spanish languages • Data weighted to national 12+ population figures • This report is based on 311 Hispanics respondents and 251
African-American respondents
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
MEDIA & TECHNOLOGY
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
81% 82% 84%
Total Sample Hispanics African-Americans
% owning a smartphone
Smartphone Ownership
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
53% 50% 52%
Total Sample Hispanics African-Americans
% owning a tablet
Tablet Ownership
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
64% 66% 66%
Total Sample Hispanics African-Americans
% owning an Internet-connected TV
Internet-Connected TV Ownership
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
50%
29%
14%
58%
52%
17%
13%
57%
40%
25%
16%
48%
Netflix
Amazon Prime
Hulu
Total Sample
Hispanics
African-Americans
On-Demand Video Service Subscription
% having a subscription
Subscription to any of the above
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
45%
13%
10%
48%
45%
7%
9%
47%
43%
10%
15%
46%
Netflix
Amazon Prime Instant Video
Hulu
Total Sample
Hispanics
African-Americans
Used On-Demand Video Service in Last Week
Used any of the above in the last week
% using service in last week
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
57%
45%
63%
45%
35%
53%
48%
44%
58%
Amazon Alexa*
Google HomeTotal Sample
Hispanics
African-Americans
Smart Speaker Awareness
Aware of either Amazon Alexa or Google Home
% aware of smart speaker *Asked as “Amazon Echo or Amazon Dot, which uses the Alexa voice service”
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
5%
2%
7%
2%
3%
5%
8%
1%
10%
Amazon Alexa*
Google HomeTotal Sample
Hispanics
African-Americans
Smart Speaker Ownership
Own either Amazon Alexa or Google Home
% owning smart speaker *Asked as “Amazon Echo or Amazon Dot, which uses the Alexa voice service”
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
ONLINE RADIO
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
61% 61% 66%
Total Sample Hispanics African-Americans
Online Radio = Listening to AM/FM radio stations online and/or listening to streamed audio content available only on the Internet
Monthly Online Radio Listening
% listening to Online Radio in last month
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
53% 57% 60%
Total Sample Hispanics African-Americans
Weekly Online Radio Listening
Online Radio = Listening to AM/FM radio stations online and/or listening to streamed audio content available only on the Internet
% listening to Online Radio in last week
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
14:38 12:20
17:11
Total Sample Hispanics African-Americans
Base: Weekly Online Radio Listeners
Online Radio = Listening to AM/FM radio stations online and/or listening to streamed audio content available only on the Internet
Average Time “Weekly Online Radio Listeners” Spend Listening to Online Radio
Hours:Minutes
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
40% 44% 46%
Total Sample Hispanics African-Americans
Online Radio Listening in Car “Have you ever listened to Internet Radio in a car by listening to the stream from a cell phone that you have connected to a car audio system?”
Base: Own a cell phone
% saying yes
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
AUDIO BRANDS
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
86% 71%
62% 60% 60%
50% 47%
38% 20% 19% 19% 18%
16% 11%
9% 8% 7% 6%
Pandora
iHeartRadio
Spotify
Apple Music*
Amazon Music
Google Play All Access
Napster**
SoundCloud
NPR One
Radio.com
Slacker
TuneIn Radio
NextRadio
Tidal
8Tracks
Stitcher
AccuRadio
Deezer
Audio Brand Awareness (Total Sample)
% aware of audio brand
*Asked as “Apple Music, the paid music subscription from Apple” **Asked as “Rhapsody, now known as Napster”
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
86% 59%
57% 62%
53% 45%
33% 50%
12% 12% 14%
24% 14%
8% 9%
7% 8%
4%
Pandora
iHeartRadio
Spotify
Apple Music*
Amazon Music
Google Play All Access
Napster**
SoundCloud
NPR One
Radio.com
Slacker
TuneIn Radio
NextRadio
Tidal
8Tracks
Stitcher
AccuRadio
Deezer
Audio Brand Awareness (Hispanics)
% aware of audio brand
*Asked as “Apple Music, the paid music subscription from Apple” **Asked as “Rhapsody, now known as Napster”
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
88% 73%
62% 58% 59%
64% 48%
46% 15%
28% 20%
23% 20% 19%
12% 6% 8%
3%
Pandora
iHeartRadio
Spotify
Apple Music*
Amazon Music
Google Play All Access
Napster**
SoundCloud
NPR One
Radio.com
Slacker
TuneIn Radio
NextRadio
Tidal
8Tracks
Stitcher
AccuRadio
Deezer
Audio Brand Awareness (African-Americans)
% aware of audio brand
*Asked as “Apple Music, the paid music subscription from Apple” **Asked as “Rhapsody, now known as Napster”
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
Brands lower than 3% Age 12+ not shown
32%
18%
13%
11%
8%
6%
6%
3%
3%
39%
25%
10%
14%
10%
4%
5%
1%
5%
37%
19%
22%
12%
11%
6%
14%
3%
2%
Pandora
Spotify
iHeartRadio
SoundCloud
Apple Music*
Amazon Music
Google Play All Access
NPR One
TuneIn Radio
Total Sample
Hispanics
African-Americans
Listened in the last month to…
% listened in last month
*Asked as “Apple Music, the paid music subscription from Apple”
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
23%
15%
9%
7%
4%
4%
31%
31%
8%
10%
4%
2%
27%
15%
14%
9%
10%
5%
Pandora
Spotify
iHeartRadio
Apple Music*
Google Play All Access
Amazon Music
Total Sample
Hispanics
African-Americans
Brands lower than 3% Age 12+ not shown
Listened in the last week to…
% listened in last week
*Asked as “Apple Music, the paid music subscription from Apple”
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
40%
41%
40%
21%
29%
13%
6%
7%
5%
10%
8%
11%
23%
15%
31%
Total Sample
Hispanics
African-Americans
Pandora Spotify Apple Music* iHeartRadio Others
Base: Currently ever use any audio brand
Audio Brand Used Most Often
*Asked as “Apple Music, the paid music subscription from Apple”
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
MUSIC DISCOVERY
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
Importance of Keeping Up-To-Date with Music
14%
17%
21%
35%
36%
36%
51%
47%
43%
Total Sample
Hispanics
African-Americans
Very Important Somewhat Important Not at all Important
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
68%
64%
63%
48%
41%
33%
30%
28%
26%
25%
23%
15%
Friends/Family
YouTube
AM/FM Radio
Pandora
Spotify
Apple iTunes
Music television channels
Information or displays at a local store
SiriusXM satellite radio
iHeartRadio
Blogs about music
Base: Those saying it is “Very Important” or “Somewhat Important” to keep up-to-date with music
Sources Used for Keeping Up-to-Date with Music (Total Sample)
% using source
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
58%
71%
53%
55%
38%
38%
26%
23%
19%
17%
22%
11%
Friends/Family
YouTube
AM/FM Radio
Pandora
Spotify
Apple iTunes
Music television channels
Information or displays at a local store
SiriusXM satellite radio
iHeartRadio
Blogs about music
Base: Those saying it is “Very Important” or “Somewhat Important” to keep up-to-date with music
Sources Used for Keeping Up-to-Date with Music (Hispanics)
% using source
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
74%
71%
60%
53%
46%
30%
25%
38%
25%
29%
26%
19%
Friends/Family
YouTube
AM/FM Radio
Pandora
Spotify
Apple iTunes
Music television channels
Information or displays at a local store
SiriusXM satellite radio
iHeartRadio
Blogs about music
Base: Those saying it is “Very Important” or “Somewhat Important” to keep up-to-date with music
Sources Used for Keeping Up-to-Date with Music (African-Americans)
% using source
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
AM/FM
Radio
19%
Friends/
Family
22%
YouTube
15% Pandora
9%
SiriusXM
5% Facebook
3%
Spotify
10%
Others
17%
Source Used Most Often for Keeping Up-to-Date with Music (Total Sample)
Base: Those saying it is “Very Important” or “Somewhat Important” to keep up-to-date with music
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
AM/FM
Radio
15%
Friends/
Family
21%
YouTube
27%
Pandora
9%
SiriusXM
1%
1%
Spotify
12%
Others
14%
Source Used Most Often for Keeping Up-to-Date with Music (Hispanics)
Base: Those saying it is “Very Important” or “Somewhat Important” to keep up-to-date with music
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
AM/FM
Radio
16%
Friends/
Family
21%
YouTube
19% Pandora
10%
SiriusXM
6%
10%
Spotify
2%
Others
16%
Source Used Most Often for Keeping Up-to-Date with Music (African-Americans)
Base: Those saying it is “Very Important” or “Somewhat Important” to keep up-to-date with music
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
68% 76%
69%
57%
67% 63%
43%
59% 52%
Total Sample Hispanics African-Americans
Ever In the Last Month In the Last Week
“Have you used YouTube to watch music videos or listen to music…?” YouTube Usage
% saying yes
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
PODCASTING
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
60%
43%
51%
Total Sample Hispanics African-Americans
Podcast Familiarity
% familiar with podcasting
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
40%
32% 32%
Total Sample Hispanics African-Americans
Podcast Listening
% ever listening to a podcast
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
24% 18% 20%
Total Sample Hispanics African-Americans
Monthly Podcast Listening
% listening to a podcast in last month
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
15% 13% 11%
Total Sample Hispanics African-Americans
Weekly Podcast Listening
% listening to a podcast in last week
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
Device Used Most Often to Listen to Podcasts
33%
28%
39%
65%
70%
61%
Total Sample
Hispanics
African-Americans
Computer Smartphone/tablet/portable device Don't Know
Base: Ever Listened to a Podcast
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
80%
47%
29%
28%
20%
19%
79%
38%
26%
24%
14%
28%
84%
56%
43%
33%
33%
26%
At home
In a car/truck
At work
Walking around/On foot
At a gym/Working out
Riding public transportation
Total Sample
Hispanics
African-Americans
Podcast Listening Locations
% ever listen to podcasts in location
Base: Ever Listened to a Podcast
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
77%
41%
27%
69%
50%
30%
69%
36%
25%
Total Sample
Hispanics
African-Americans
Methods of Listening to Podcasts
% ever using method to listen to a podcast
Click on podcast and listen immediately
Download podcast manually and listen later
Subscribe to podcast and download automatically to listen later
Base: Ever Listened to a Podcast
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
IN-CAR MEDIA
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
82%
52%
45%
26%
22%
19%
79%
45%
62%
36%
15%
19%
77%
62%
61%
36%
28%
21%
AM/FM Radio
CD Player
Owned Digital Music
Online Radio*
Satellite Radio
Podcasts
Total Sample
Hispanics
African-Americans
Base: Age 18+ and has driven/ridden in car in last month
Audio Sources Used in Primary Car
% currently ever using audio source in primary car
*Listen to either the online stream of AM/FM radio stations or Internet-only radio from a cell phone or other mobile device that you connect to the car audio system
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
47%
19%
10% 13% 11% 4%
46%
29%
11% 5%
21%
6%
40%
31%
18% 14%
21%
7%
AM/FM Radio Owned
Digital Music
CD Player Satellite Radio Online Radio* Podcasts
Total Sample
Hispanics
African-Americans
“In your primary car, how often do you use…?”
Audio Sources Used at Least ‘Most of the Times’ in Primary Car
% using audio source “most” or “all” of the times in primary car
Base: Age 18+ and has driven/ridden in car in last month
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
Audio Source Used Most Often in Primary Car
57%
47%
43%
15%
19%
23%
9%
19%
18%
14%
7%
14%
5%
8%
2%
Total Sample
Hispanics
African-Americans
AM/FM
Radio
Column1 Online
Radio
Satellite
Radio
Other
Base: Use any audio source in primary car
CDs/Own music collection
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
SOCIAL MEDIA
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
81% 83% 81%
Total Sample Hispanics African-Americans
Social Media Usage
% currently use any social media
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
95%
90%
88%
82%
70%
58%
56%
39%
21%
Snapchat
Tumblr
Music.ly
Social Media Brand Awareness (Total Sample)
% aware of social media brand
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
89%
81%
81%
76%
59%
37%
49%
62%
23%
Snapchat
Tumblr
Music.ly
Social Media Brand Awareness (Hispanics)
% aware of social media brand
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
95%
92%
92%
86%
51%
50%
52%
33%
25%
Snapchat
Tumblr
Music.ly
Social Media Brand Awareness (African-Americans)
% aware of social media brand
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
67%
34%
30%
29%
23%
22%
13%
8%
3%
Snapchat
Tumblr
Music.ly
Social Media Brand Usage (Total Sample)
% currently ever use social media brand
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
65%
46%
23%
38%
21%
13%
29%
9%
5%
Snapchat
Tumblr
Music.ly
Social Media Brand Usage (Hispanics)
% currently ever use social media brand
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
67%
40%
23%
34%
26%
17%
12%
5%
6%
Snapchat
Tumblr
Music.ly
Social Media Brand Usage (African-Americans)
% currently ever use social media brand
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
Social Media Brand Used Most Often (Total Sample)
Base: Currently use any social networking brands
62%
Snapchat
9%
9%
4%
5% Twitter
3% Others
8%
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
Social Media Brand Used Most Often (Hispanics)
Base: Currently use any social networking brands
51%
Snapchat
13%
15%
1% Pinterest
3% Twitter
1% WhatsApp
14% Others
2%
The Infinite Dial © 2017 Edison Research and Triton Digital
THE INFINITE DIAL 2017
Social Media Brand Used Most Often (African-Americans)
Base: Currently use any social networking brands
61%
Snapchat
13%
11%
3% Pinterest
4% Twitter
2% Others
6%
THE INFINITE DIAL
2016
#INFINITEDIAL
2016 #infinitedial
2017