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© Ramco Systems © Ramco Systems

AGENDA 01 Ramco Aviation Overview

02 Solution Capabilities

03 Feature Case Study

04 Ramco Culture

05 Annexures





04 Ramco Culture

05 Annexures

Ramco Aviation – Overview

over

75customers

across

29countries

17+ Years of implementation Experience

MROs Charters Heli Ops OEMSAirlines Defense

Serving

4000+Aircraft 22000+

Users

Key Customers WorldwideAirlines

Specialty Operators

Line Mx Providers MRO Operators

Engine OEM Engine MRO Component MRO

Heli MRO

Heli OEM Heli Operators

15+ Years

13+ Years

12+ Years 9+ Years

7+ Years

15+ Years

10+ Years

Customer Advisory Board | User Forums & User Meet | Product Management Council

8+ Years

Long Term Partnerships with Customers

WARRANTY MANAGEMENT

$6MAnnual Savings on warranty

ENGINEERING MANAGEMENT

80%Automation of Non-critical activity

DATA AVAILABILITY & REPORTING

40%Reduction in data corruption

RELIABILITYMANAGEMENT

100%Rogue parts identification

RESOURCE MANAGEMENT

15%Productivity improvement

INVENTORY MANAGEMENT

6%Reduction on Carrying cost

TAT

50%Reduction

CONTRACT MANAGEMENT

10%Reduction in revenue leakages

REPAIR

12%Reduction in Time

ORDER PROCESSING

20%Recovered

CUSTOMER SERVICE LEVEL

50%Reduction

AOG PURCHASES

30%Improvement

*Based on RAMCO customer testimonials (http://www.ramco.com/customers/testimonials/aviation-suite/)

Ramco Impact Significant operational/financial gains by Ramco customers*

Connect to the Future with Ramco

Drones Wearable Next-Gen Mobility

Augmented Reality

Big Data through IoT

Gesture Computing





04 Ramco Culture

05 Annexures

Disparate Data Systems

Low Supply Chain Visibility

Poor End User Acceptance

Complex Process Setups

Is your current M&E MRO IT SolutionLosing it’s Charge?

Manual Data Entry

Power of One Comprehensive Next Gen MRO IT on a single Platform

Last Mile Connectivity- Towards Zero UI HUB IT > MAIL IT > THUMB IT > BOT IT (MRO BOTS)

Hands Free Automation Straight Through ProcessingTask Card DigitizationHoloLens

Hyper Connected Ecosystem Marketplace/B2BIntegrated Supply ChainOEM /Big Data Integration

Power it with

Do you want your IT landscape to look like this

Or this

Technical Publications

Mobility Solutions

ShiftPlanning &

Rostering

MRO M&E System

Financials

powered by

Ramco Aviation M&E MRO IT Suite

So the choice is yours

EFBE

Supply Chain Manufacturing

Planning &Optimization

M&E

Finance

Offline Mx Integration Tool

Sales & Contracts

HCM Analytics & Reporting B2B with AeroExch

Full Mobility

Largest IP supporting Aviation Maintenance built on Next Gen Technology and proven on different market segments

Ramco Solution Map Complete solution offering for OEM After Market Part 121, 145, 135, 21, CAMO, FTM, ITM

Onboard a Single platform On Cloud/ On Premise Supply Chain Mgmt.

Material Planning

PartsAdmin.

WarehouseMgmt.

Inventory Analysis

Stock Mgmt.

Physical Inv & Cycle Counting

Scrap Mgmt.

Supplier Mgmt.

GeneralProcurement

Repair & Exchange

Loan / Borrow

Warranty tracking & Claims Mgmt.

MRO Sales

Customer Mgmt.

Quote &Pricing Mgmt.

Customer Order Mgmt.

Contract Mgmt.

Finance & Accounting

Financial Posting Engine

Accounts Payable

Fixed Assets

AccountsReceivable

Mgmt. Accounting

GeneralAccounting

Supplier Invoicing

MRO Invoicing

Flight Contract Invoicing

Human Capital Mgmt.

Employee Information

Certifications & Qualifications

Time & attendance

Global Payroll

Training

Recruitment

Talent Mgmt.

Employee Portal

Safety,Compliance &

Quality

Compliance Reporting

Safety /Occurrence Mgmt.

Technical Records

Std. Reliability Analysis

Quality Audit Mgmt.

Adv. Reliability Analysis

Maintenance

Tool & GSE Mgmt.

Engineering & CAMO

Configuration Mgmt.

MaintenanceProgram Admin

SB / AD Admin.

Task Card Mgmt.

Library Mgmt.

e-Publications

LSAP

MaintenancePlanning

Line Maint.

Shop Maint.

Engine Maint.

Flight Operations

Flight Charter Contracting

Offline Maint.

Customer Portal

Part Sale Mgmt.

Consignment & PBH

Hangar Maint.

Part Exchange

Shipping

Part Certification & Hazmat

Flight Sheet Mgmt.

Manufacturing

Product Data Mgmt.

Production Planning & Scheduling

Manufacturing Execution

Engineering Change

E- Signature

Journey Log Entry Mgmt.

Goods Receiving

Mobility Planning & Optimization Ecosystem Hubs Platforms

WarehouseAnywhere

Route Anywhere

MechanicAnywhere

Customer Anywhere

ApprovalAnywhere

FlyAnywhere(EFB)

Line Mx Optimization

Component Mx Optimization

Long-term Planning & Optimization

Inventory Optimization Aeroxchange

B2B Integration OEM Data Interface

FedEx/UPSIntegration Tech Record Hub

Customer Order Hub

Engineering Hub

Procurement Hub

Inventory Hub

AccountsPayable Hub

Report Writer

Advanced Visualizer

iPO

IntegrationGateway (iRIS)

DecisionWorks

MAIL IT

Enterprise Add-ons

Dent & Buckle

Time Tracking

Workflow Extension Development Kit

Work Execution Hub

Technical Data Replication

Ramco’s Differentiators for Airline Business

Experience up to 38% improvement in On Time Performance by using Ramco

Fully Managed and Controlled Aircraft Configuration

Detailed Technical Records Management Including AD/SB/Mod Tracking

Fully Digital Maintenance Programs And Compliance Records Including e-Signoff

Comprehensive Modules To Track Part Movement, PBH, Pools and Exchanges etc.

Best In Class Warranty Tracking Module

State Of The Art Mobility Solutions That Cater For Every Role

Fully Scalable Web Architected Solution To Support Growth In Fleet & MRO Operations

Ramco’s Differentiators for Rotorcraft Operations

Fully Managed Configuration Class (Model/Variant) Control including Complex parameters and position based schedules

Digital Maintenance Programs And Compliance Records Including e-Signoff

Offline Field Maintenance to track Remote aircraft maintenance operations in locations without internet connectivity

Comprehensive Modules To Track Asset Depreciation, Part Movement, Warranty, PBH etc.

Automated Charter and MRO Invoicing

State Of The Art Mobility Solutions including Electronic Flight Bag Catering For Every Role

Experience up to 50% reduction in Turn Around Times by using Ramco

Ramco’s Differentiators for OEM/MROs

Paperless Operations Through E-signature, E-procurement (SPEC2K) And E-publications

Comprehensive Contract Management and Efficient Parts Management


Built-in REST API Library and Integration Adapters For Seamless Integration With Legacy Systems/Customers

Robust Production Planning Control with Advanced TAT Tracking

Integrated Financial Postings and Automated Invoicing


Experience up to 50% reduction in Major Check TATs by using Ramco

Ramco’s Differentiators for Defense/Military Operations

Paperless Operations Through E-signature, E-procurement And E-publications

Manage Multi Model Fleet and Component Configurations along with Standard and Customized Maintenance Programs


Offline Field Maintenance to track Remote aircraft maintenance operations in locations without internet connectivity

Comprehensive Modules To Track Asset Depreciation, Part Movement, Warranty, PBH etc.


Experience up to 40% improvement in Asset Readiness by using Ramco

Ramco Inventory Technical Management

Parts Pooling

PBH Contracts (Supplier and Customer Side)

Parts Manufacturing (Part 21)

Integration with Logistics Service Providers (FedEx®)

Customer Portal

Integration to Market Place (AeroXchange®)

Advanced Inventory Management (Powered by GAINSystem / ARMAC)

Advance Part Exchange & Core Tracking

(Supplier and Customer Side)

RamcoAdvancedMaterial

Management Functions

N-tier Architecture

Responsive Design

Native Applications

REST API

Model based Componentized Architecture

Wearables

IoT

Ultra Fast In-memory Computing

VirtualWorks®Powered by

Eco System Gateways

Truly Next-Gen Aviation Software

Supported by

EXTJS 6.2– Next Level Of User Interactions

Calendar controls for Planning &

Scheduling

Smart Data Grouping Tree List

Pivot Grid

Cards and Tiles

Interactive analytics

Cool Manifestations Drag n drop Tiles Pinch, Press, Touch Events

Mobile First to Mobile Only

Responsive UI templates

Next Level Of User

Interactions

Scalable Integration Framework

Highly scalable SOA based Architecture and REST API Library. Integration experience with likes of SAP, Oracle, 3rd Party M&E Solutions etc.

API Manager API life cycle API discovery API Versioning Scalability Usage analytics Throttling Monitoring

OAUTH2, Secret Key based Security

Online Documentation (DIY)

Support for System to System Mobile Apps

Published APIs

© Ramco Systems

Powered by Today’s Technology

Platform Tools Mobility Cloud Solutions Platform Tools UX Mobility

BOTs

Cloud Solutions Wearables And BOTs

2016

High availability and True DB Scalability - out of the box With Azure DB Horizontal and geographical scaling via database sharding Geo-replication and Rich Near-real-time Monitoring Supports real time addition of spot instances





Power it with

Last Mile Connectivity Improving the end user experience

Mobile devices HUB Barcodes Mail IT BOT IT

consolidate multiple screens into 1 powerful USER EXPERIENCE

now lets Hub it Get everything you need to know and

do @ a single place.

Multiple stopovers make you tired before you get to your destination

HUB IT with Ramco

One stop shop for commercial

team to monitor order progress

Instant order tracking for

efficient support to customers

Visual display of what is

needed to be done and what is

yet to be done including

priority of work

Key information in screen

reduces duplication of effort to

refer information from multiple

sources

One Stop Hub for Commercial Officer to track Jobs – Quote to Cash

HUB IT Work Reporting HUB

Document Summary Info and Document Level Actions– Always Visible

Tile Section – Status Tiles TiTiTilelele SSSececectititionononTiTiTiTiTilelelelele SSSSSececececectititititiononononon ––––

Status/Exception/ Search Toggle Switch

Multiline Section -Task

SSStatus///E/Excep iiition/////// ///

Static Card Band section – Provides visibility to all cards available, with initially visible cards differentiated using background color

TTTa kkkskkkk

Tree section – Displays Task, Discrepancy, Child WOs. Quick Navigator. Section Collapsible

i ibilit t ll dCard Section – Document Info Clusters. Section Collapsible

HUB IT Inventory Operations HUB

Intuitive Next Action to be performed for each document based on the current process state.

Receiving for Purchase order, Repair order, Loan, Rental, Customer Order and Stock transfer orders.

Purchase Order/Repair Order – Doc List, Actions

Alerts & Follow up

HUB IT Accounts Payable HUB To Do List

Flexible & Independent Search

Quick launch

Bulk Processing of Invoices

Individual Invoice Processing

Totally Unchained..!!

Anywhere apps for – Mechanics – Storekeepers – Supervisors & Managers (for approval) – Customers & – Pilots

Thumb IT Aviation mobility for the maintenance ecosystem

No paper work No back office No back logs x

MECHANIC ANYWHERE

Real-time data Capture

MAIL IT – MRO on email

New Scenario Scan the part on your phone Send an email to locate part Within Seconds you receive status of part

Quantity | Store Location | ETA | WIP parts | | p

time taken < 1 min

Your Customer or MRO– working on a critical Component – your customer needs to replace a part

Typical scenario Customer walk back to the system login Orcall up Customer repCheck for part availability The part is not available Customer places order for the part and hope for the parts planner actions it immediately

ararartrts

in

Adam Lofgren

p peeeeeeeeer actiions iit iimmeddiiatellytime taken > 30 mins

Ramco M&E system

Adam Lofgren (Line ME)

Find part

Barcoded Work Actions

By zapping Barcodes, users can: Record the task time Review the tasks Request Parts Placement Record Material Request Complete Tasks

can:

Say goodbye to Login , Complex Menu & clunky screens

Goodbye to boring clunky screens

Conversation is the new UI!

BOT IT Converse with your system on the go

for everyone @ work

CHIA 5:30 PM

Kevin 5:32 PM

CHIA 5:32 PM

1. 336-007-735-0 : FAN ROTOR STAGE 1 BLADE 2. 336-007-745-0 : FAN ROTOR STAGE 1 BLADE

Kevin 5:33 PM

CHIA 5:33 PM

for everyone @ worrkPersonal Assistant

AOG AO

CSR

Part Source

SmartMechanic

DataAnalysis

BOTs Waiting in the Wings

And Many More …..





Power it with

Existing Process

Value add and key differentiator : Straight Through Processing Repair Order Management – TAT reduction through Automation

Mechanic removes U/s part from Aircraft

Create Return

Ship Parts for Repair

Confirmation of Return

Release for Shipping

Issue confirmation

Pick Ticket generation

Repair Order Processing

Value add and key differentiator : Straight Through Processing

Automatic Materials Movement Document on Release of Repair order Integrated Data Transfer from Repair order to Proforma invoice (RMA/ Customs declared value)

Repair Order Management – TAT reduction through Automation

Automation of - Confirmation of Return - Repair Order Processing - Release for Shipping - Issue confirmation - Pick Ticket generation

Mechanic removes U/s part from Aircraft

Create Return

Ship Parts for Repair

Ramco’s Process- One time setting

WH Process Automation Configurator

External Repair Process Configurator

Ramco’s Process

Value add and key differentiator : Straight Through Processing Repair Order Management – TAT reduction through Automation

Auto Closure Of Work Orders

Auto Generation of Month-end Financial Reports

One-step Customer Package Induction

Auto Effectivity Management for EOs

Automated Warranty Claim Processing

6Manually check the Task master

ConventionalCustomerTask Card Induction

Step 1

Add new Tasks Step 2

Revise existing Tasks Step 3

Activate Tasks Step 4

Upload Tasks into Customer order Step 5

Process CO into a package Step 6

Addition of new Tasks Revision of existing Tasks Activation of Tasks Uploading Tasks into CO Task movement into package

Customer Task Card inducted successfully

5

Card Induction featureautomates

With

Task Upload Function 1Upload New Tasks

Smart Task Card Induction

Arduous # of Manual steps

# of tasks can be in hundreds

Delays in inducting a package

Problemsfaced when an MRO inducts

Task to be created one by one

Manual decisions on addition/ revisions

Digitization to help improve process efficiency and reduce manual work

Microsoft® HoloLens

Immersive training experience on complex components

Virtual Classrooms – Interactive Holographic Training

Valve leaking Check PCCV Value

A/P Mechanic unsure of component removal procedure

Uses Skype from assistance menu to seek assistance from MCC

MCC Engineer access the real time Video and Picture feed

MCC reviews the task procedures (steps) and IPC and guides component removal

Shares vision to MCC Interactive Guidance

Complex Troubleshooting - Remote Assistance from Maintenance Control Centre

Display Checklist

Display Manuals Reference

Login to HoloLens Real Time View HoloLens View – Check list

Simplified Visual Inspection Process – Checklists and ready reference manuals





Power it with

Connected Ecosystem with SPEC 2000®

Component MRO Shops

Exchanges OEM Repairs Spares/Pools

Supplier

Text

OEMs

Distributors

Brokers

Surplus

Manufacturers

Buy

Repair

Internal Customers

Inbuilt Integration*

Automated RFQs enabled Procurement from valid suppliers enabled at on one clickMulti-line and Multi-site POs

Expendables

Rotables

Inbuilt Integration*

With the OEMs

Market Place

Other airlines customers customers

AOG suppliers

Near by stores stores

At store

You are a part of the AOG desk &you receive an emergency parts requisition during an AAOG situation

Lets increase the severity of need

New scenarioYou send an email from any device Mention the series of part numbers And search scope

Within seconds, the solution will search for parts across

Current store Neighboring stores AOG suppliers Partnered Airlines Ramco Customers OEMs

AOG: Part A: QTY 2

AOG

AOG: Part A: QTY 2

AOAOAOAOAOAOAOAOAOOOAAAOGGGGGGGGGGGGG

Part A Source Stock QTY ETA

(Avg Hrs) Cost Outlay

per unit

Store 0 Not available Nil

OtherStores 1 36 Nil

AOGSuppliers 3 10 $6,000

Cost Effective

Localoperators 11 3 $30,000

Highest Cost

RamcoCustomers 19 12 $9,500

OEM 12 8 $10,000Shortest lead time

Blue suggestions are based on cost & time weightage & organization policy Grey: not enough quantity

Suggestions based on following: AOG Policy of your organization allows sourcing from Local operators only if quoted price is Less than 150% of OEM price. Avg AOG Cost/hr = $3,000

Seamless integration

Instant AWB and cost of service generation

Live tracking upon shipment

Key data is captured instantly

Integration with Logistics Providers

Stock Transfers Repair Order Xchange Order

Prepare Shipping Invoice

Get Cost Service

1. Size 2. Weight 3. Shipment Type 4. Destination

Freight cost

Confirm shipping Invoice

1. Shipping Note 2. Part # 3. Shipment Type 4. Destination

AWB#

Get AWB Service

Ramco has enabled OEMs to connect with their operators

Big data Platform for Predictive Maintenance

Maintenance Events

Usage Logs – Hours & Cycles

CustomersCUSTOMERS Aircraft Configuration

and Mod Compliance





04 Ramco Culture

05 Annexures

World’s Largest IFEC Line Maintenance & Repair Network

Integrated solution for managing Global Component Repair Operations and Line Maintenance Better manage multi geo customer contracts Flexible and Robust Software solution for Growing business and future Expansions

Business Need SolutionRamco Aviation Maintenance, Materials , MRO Sales and Analytics modules Mobility Maintenance Solution with LOPA, Real Time Updates and true offline capability Backend integration with Oracle for Procurement and Financial Posting

Why Ramco? Comprehensive Contract Driven Maintenance Management Solution Robust Digital Processes including Full Mobility suite, ERP Integrations and Detailed Dashboards Proven system for reduced TATs

Headquartered in Lake Forest, California and has major business functions in Bothell, WA.

64 maintenance stations across 9 repair facilities and 1600 users in more than 30 countries

Carries out more than 34,000 turns a month and performs repairs on more than 217,700 line replaceable units a year





04 Ramco Culture

05 Annexures

We break down hierarchy

No Walls. No Doors Fun is the way We Work

We don’t hold back We Share

All set to beat the Competition

Lightly regulated Informally managed

We hire the best





04 Ramco Culture

05 Annexures

© Ramco Systems

Backed by Investments from Goldman Sachs, JoHambro among others

Part of the $1 Billion Ramco Group

12 patents in enterprise applications space in last 2 decades

22 Offices Worldwide, 1600+ Employees

One of the first IP led companies in APAC

Copyright 2017, Ramco Systems Limited. Information subject to change. All rights acknowledged. Ramco Systems Limited (“the Company”) is proposing to make a rights issue of equity shares in the near future and is in the process of filing draft offer document with the Securities and Exchange Board of India.

The contents and information contained in this brochure are intended for general marketing purposes only and should not be relied upon by any person as being complete or accurate. Ramco Systems Limited, its group, employees, agents and other representatives will not accept any liability suffered or incurred by any person arising out of or in connection with any reliance on the content of or information contained in this brochure. This limitation applies to all loss or damage of any kind, including but not limited to, compensatory, direct, indirect or consequential damage, loss of income or profit, loss of or damage to property and claims by third party.

[email protected] ramco.com/aviation

trust M&E MRO Software for Civil & Defense

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Powered by next-gen technology · Scrap Mgmt. Supplier Mgmt. General Procurement Repair & Exchange Loan / Borrow Warranty tracking & Claims Mgmt. MRO Sales Customer Mgmt. Quote &Pricing