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Post event follow-up and evaluation
Ms Annelore Domingos, Project Officer
Enterprise Europe Network - Luxembourg
www.een.lu / www.een.ec.europa.eu
Services in the follow-up stage, such as:
− Evaluation
− Continuing partner search through the company profile in the POD
− Assistance / advice regarding the cooperation with a foreign company
− Support in the search for potential business partners
Assistance after the event
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Evaluation and follow-up
– 2 step evaluation:• Collecting the first impressions on the
spot• Online satisfaction and follow-up
survey– Personal contacts with the participants
(during and after the event)
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Steps to successful evalution• Evalution on the spot
– Circulating the form on the spot
– Evoke interest by offering a surprise gadget
– Inviting companies for a farewell drink to get first insights (communication by SMS)
• Evalution after event
– Encoding the evalutionsonline
– Thank you email to partners & participants
– Follow-up through the partner network
Personal contacts with the participants
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Personalised online evaluation
Possibility to give
information about
every scheduled
meeting
Individual follow-up
Inform EEN partners in
case of potential PA
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Evaluation in MerlinMain organiser– Register main feedback (overall results) including
– total number of clients, – clients' feedback on the quality of their meetings etc.
Main organiser and the organisations involved– Register results of the new feedback form including
– Number of clients (each local partner) – Number of meetings per client
Once all organisations involved have filled in their data, the main organisersubmits the feedback (-> PES report).
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Partnership Agreement Procedure
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Outcomes
– Statements of companies in reports and articles
– Award Ceremony
– Partnership Agreements
– Other concrete results for a company (e.g. insight in new markets, new business contacts at national level, ...)
Continued matchmaking possibilities through the POD
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Award Ceremony
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Example: Fit4Business
Financial clauses
IPR
International distribution
contracts
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“Your follow-up is the preparation of the next edition of the event.”
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Annelore Domingos
Luxembourg Chamber of Commerce
Enterprise Europe Network – Luxembourg
Phone: +352 42 39 39 333
E-mail: [email protected]
Thank you for your attention!
