Portfolio 2013

Maria Ruiz de Olano

María Ruiz de Olano 33 Cowgate Flat A Dundee DD1 2JF +447806669968 +34658733746 mruizdeolano@gmail.com http://uk.linkedin.com/pub/mar%C3%ADa-ruiz-de-olano/18/a81/b18/en Education

2013-2014 Master in Design for Services. University of Dundee2008-2010 Masters in Interactive and Educational Museography. University of Barcelona 2007 Postgraduate Certificate in Cultural Marketing. UNED (Spanish Open University)2004 Masters in Cultural Heritage Management. University of Valencia (Spain)1999-2003 History Degree. University of Deusto. (Spain)

About me...

2012-2013 NQ Intermediate 2 in Furniture Craft. Edinburgh College

2011 Course in Events Management (20 hours) Council of Vitoria-Gasteiz.

2011 Course in Improving Socioemotional skills (80 hours) Council of Vitoria-Gasteiz

2009-2011 First year of Interior Design Degree. EASD College. Vitoria-Gasteiz (Spain)

2008 Course in Didactic of History and Artistic heritage (38h) Sánchez Albornoz Foundation

2007 Creating Cultural Enterprises course (40 hours) XABIDE Company. 2006 Course in Temporary Exhibitions Management (16 hours) ANABAD Foundation.

2006 Course of Information Management (350 hours) Council of Vitoria-Gasteiz.

2005 First Workshop on Display techniques (35 hours) AEM Association

Further training

Languages

Spanish Native SpeakerEnglish CambridgeAdvanceCertificate(C1level).Morethan2yearsworkingandstudinginScotlandItalian Intermediate (Studies at University of Florence with the Erasmus Program)Basque C1

IT skills

GoodcommandofMicrosoftOfficeTools,InternetandSocialmediaIntermediate level of AutoCad software Knowledge of Adobe Indesing

I am a young professional looking forward to develop my career in Design for Services.

I am currently studying a masters in that discipline at Dundee University (United Kingdom)

I decided to complete that course because I strongly believe that Design for Services can help Cultural Institutions to becomedrivingforcesforasocialchange,placingthematthe heart of the community. Although I would love working in spreadingtheideaofco-designandco-creationinthefieldofmuseumsandgalleries,inthelast3monthsIdiscoveredotherareasof myinterest,andI thinkIcansaythat Iaminterested in working in almost any project that allows me to use my design thinking skills.

In the past I worked as an interpretive planner and as a curator. I also have experience in devising educational activities and in customer care.

Iamaproactiveperson,actuallysomeofmyworksstartedas own projects. I learn from my experiences and I am keen on updating my knowledge whenever is possible. I am a good team player and I love sharing my knowledge with others.

IT skills

GoodcommandofMicrosoftOfficeTools,InternetandSocialmediaIntermediate level of AutoCad software Knowledge of Adobe Indesing

My Work

interpretive plans

education & dissemination

contents devising & development

cultural consultancy

Design for Services

Interior design

Museums & Exhibitions

Museums and Exhibitions

2005

Museological Proposal for the Weapons Museum of Álava. Museums Research Internship. HistoricHeritageService.GovernmentofÁlavaProvince,Spain.

Thisprojecthadtwoparts.ThefirstonewasageneralapproachtotheMuseologicalPlandocument.Thus,itwasexplainedwhatitis,whatitshouldcontainandwhyitissoimportantforgoodmanagement. This part also included a proposal of an exhibition program for the Weapons Museum.Thesecondsectionwasaspecificproposaltocarryouttheexhibition“General Älava, marino, militar y polïtico”.Alongwiththeselectionoftheexhibition’sobjects,contentsandtexts,theproposal included a suggestion of interactive display resources and their location in the space.

Timeline summarising the life of Miguel Ricardo de Alava and the historical context Exhibition Zoning Tickets’ design proposal

2006

“General Álava 1772-1843” exhibition Curator 25th April to 31st May. Casa del Cordón exhibition space. Vitoria- Gasteiz. Spain.HistoricHeritageService.GovernmentofÁlavaProvince,Spain.

Mypreviousprojectwasthestartingpointofthisexhibition.Asaresultofbudgetandlackofflexibilityissues,theinteractivityandeducationalaspectweresubsequentlysacrificed.

2007

Exhibitions Guide at Guggenheim Bilbao Museum Spain04/2007-09/2007

In this position I carried out tours for families and tourists with an average knowledge of art. Normally my tours were a combinationofashortspeechandadiscussionactivity.Ialwaystriedtoencouragetheparticipationofthevisitors,adaptingthetour to their response.

Report “Positioning Analysis and Improvement actions for the Weapons Museum of Alava”FinalProjectoftheCulturalMarketingPostgraduateCertificate

2008

Designing and proposing several cultural courses. The course“Introducction to the History of the Islamic Civilization” was accepted and carried out.Vitoria-Gasteiz Council

Cataloguing and Restoration TechnicianAmurrioCouncilandFondoFormaciónEuskadi,Álava,Spain.

Inthisposition,inadditiontotheregulardutiesofrestorationandcataloguingtheethnographicmaterial,Ihadtomanageateamof8people.Thestaffwereparticipatinginasocialinclusionprogram,therefore,theworkwehadtodeliverwentbeyondthenormalprofessionalpractices.Ihadtotrainthem,notonlyinthebasiccleaningproceduresbutalsotryingtoraisetheirawarenessofCulturalHeritage.Thus,Iarrangedmuseumvisitsandothereducationalactivities.Theattendanceandgoodbehaviorwereotheroftheprogramaims.Iworkedalongwithasocialworker,inordertodeliveractivities and group dynamics to improve their interpersonal skills.

2009

Feasability report of a future etnographic museum in Amurrio villageOwn Project submitted to Amurrio Council and Aztarna Assotiation.

AsaresultofmyworkrestoringandcataloguingtheethnographiccollectionpropertyofAztarnaAssociation,Isubmittedabriefreportthatstudiedthefeasibilityofamuseuminthevillage.Thereportincludedadefinitionofmuseumfromaninteractiveandparticipativeperspective,areviewofthelegalcontext,aSWOTanalysisandaproposalofamoreinnovativemuseologicalapproach.

Interpretive plan for the Heraldic Museum of AlavaMuseums Research Internship.HistoricHeritageService.GovernmentofÁlavaProvince,Spain.

Thisprojecthadthreedifferentparts.Thefirstonewascomposedbyananalysisofthelocaltourismattractionsandheritageresources,astudyofthelegalframe,researchaboutsimilarmuseums that could be a model and SWOT analysis. Thesecondpartoftheworkpointedoutthemissionandvisionofthemuseum,theaudiences,andthecomplementaryactivities,includingguidedtours,workshopsandGPSsystemtomakeavisitoftheareaeasier.Finally,thethirdsectionrefereedtothepermanentexhibition,includingmainaim,outline,objects,texts,interactivedisplayresourcesdevising,spatialarrangement,budget,scheduleandevaluationactivities.

Heraldic Museum Zoning Proposal Project Schedule Interactive Module Proposal

2010

Interpretive Plan for a Basque Traditional Sports Museum Final Project of the Master in Interactive and Educational Museography

ThisprojectisaproposalforthecreationofamuseumaboutBasquetraditionalsports.Thefirstpartoftheworkisananalysisofthecontext,audiences,objectives,managementstrategiesandgeneralexplanationoftheidea.Thesecondpartisfocusedinthepermanentexhibition,highlightingthecontentsandtheinteractivedisplay.resources.

Exhibition itinerary and zoning Interactive Module schematic drawing

2011

Proposal of education activities and guided tours at the BiBat Museum and Weapons Museum of AlavaOwn project in collaboration with Koma Kultur Serbitzuak company.

Proposal for the Green Way of Antoñana Village Interpretive plan.Collaboration with Las Gardenias Company

I was in charge of writing the script of the audiovisual material.

Proposal for a temporary exhibition about the Industrial Heritage of Álava.Own project

I devised a temporary travelling exhibition. The show consisted in simple informative boards with texts and pictures. Some atrezzo objects went together with the boards in order to make the display more appealing and didactic. I wrote the contents and designed one of the 13 bilingúal boards as an example. The original size of the panel is A1

Design for Services

Design for Services in Cultural Organisations, an opportunity to change through participation:

As part of the 1st module of the Master in Design for Services, Design Research Methods I conducted a small research using secondary and primary resources.

ThefirstpartofthisshortpapersummarisestheideasgatheredaroundwhatDesignforServices,itshistory,principles,andlevelsofintention.Thesecondsection,instead,studiestheaware-nessofthedisciplineamongprofessionalsofculturalinstitutions.ItexploresthepossibilitiesoftheapplicationofDesignforServicestoCulturalOrganisations,payingspecialattentiontoMuseums and their relationship with their audience through participatory activities that enable an organisational change.

Themainmethodsusedfortheresearchwerecriticalreading,interviewsandanonlinesurveyaddresedtoproffesionalsoftheculturalsector.Thesurveywasspreadedbytwitter,havingreceived 70 responses.

Pitlochry Jigsaw: The game

This experience forms part of the Creative Care & Support: Pitlochry project,whichaimstoassistthecommunitytodevelopbettersupportfor people who use social services in Pitlochry. The program is run by IRISS in collaboration with PKAVS and Perth and Kinross Council among others.

OurinterventionstartedwithavisittoPitlochry.,wherewespenttwofrenetic days gathering in situ the information that would help us to findouttherealneedsofPitlochry.Backinthestudiowespenttwoweeksanalysingandarrangingtheinformation, localisingproblemsand exploring and testing ideas.

We decided to focus in the following problem:

How to help Older People to Self-Direct the Discovery of Skills within the Diversity of a community; creating a more Cohesive Pit-lochry.

Wedevisedagamifiedsolution.To startwith,wedecided theuseofplayingcards since theyareeverydayobjects, intergenerationaland cheap to produce and replace. Later,We added other itemssuchasbottles,mapsandtemplates.Alltheseobjectsarekeptinabox that is mean to be passed from user to user. The players have

tocompletedifferenttasks,evidencingtheiraccomplishmentthroughphotographs,sketches,writings…

Allofthisevidencesshouldbekeptinsidethebox.Thus,nextuserscan see them. These will be an inspiration source as well as a tool to share people’s stories. Since sharing is a necessary step in the crea-tionofrelationshipsthispartofthegameisvital,speciallywhenrefersto isolated people. It is also essential to enter in other’s world and it facilitates encounters between people that in other way they would not ever speak to each other.

The activities are aimed to discover the own skills. Some of them are individual and others are thought to be deliver in groups or meeting new people. In addition to the probes the players have to complete a profilethatsummarisetheirhobbies,currentskillsandtheabilitiesthat they want to acquire. The game has also a deadline. After that date all the boxes will be back to the organisers and the gathered in-formation will be exhibited and used to generate new activities. This second part will be delivered by a intergenerational team recruited amongtheplayers,beingco-designattheheartoftheprocess.

This project is supported by a large number of cases and a strong theoreticalcorpus.Thus,theideaofevidencingthetaskcomesfromothersocialgamesstudiedasa reference,suchasSanFranciscoZeroandCriticalCityUpload.ItalsoiscloselylinkedtoGaves,Dunneand Pacenti’s Cultural Probes. The order suggested to complete the activities, starting from the self-knowing, sharing, and finallymeet-ing new people. is based in the 5 steps for participation described byNinaSimon inher“TheParticipatoryMuseum”. Inaddition, theconcept is backed up by Social Capital theory and other projects like theHumanLibraries.Thegamificationofoursolutionreflectsalsothelatesttrendsinbusinessmanagementandmarketing,withtheuseoftoolssuchasLego’sSeriousPlay.ItfindssupportintheideasofTimBrown and even in Huzinga’s Homo Ludens.

Discussion groups and interviews with different stakegolders were con-ductedduringourfieldresearch.

Prototype

Personas and Stakeholder Maps

Idea generation

Interior design

Brief: Research about one movement/architect. You should make a poster with the obtained information and design a tram stop inspired in it.

Tram Stop Front Elevation

Axonometry

PlanLeft End Elevation

Right End Elevation

Brief: Todesign3differentfaçadesforabuildingplacedonDiputaciónStreet,Vitoria(Spain) A: Historical façade for a Museum of Numismatic. B: Integration façade for a Business Building. C: Modern design for a Dance Studio.

B

A

C