Portals are Made for EAI v3

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Portals are Made forPortals are Made for

Enterprise ApplicationEnterprise Application

IntegrationIntegration

JA-SIG Monday, June 9, 2003

Barry Walsh

Senior Director, E-Business Services

Indiana University


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JA-SIG 2003 Denver

Early Spec problem?`


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Chronology of Related EventsChronology of Related Events

1969: IBM: GML for tagging content in documents for law offices. 1975: EDI for shipping manifests 1981: Bob Epstein, Paula Hawthorn and Mike Ubell separate

applications from databases with their Intelligent Database Machine.This essentially defined C/S

1983: Xerox PARC: first working RPCs. 1984: Sun uses RPCs for its Network File System. 1986: SGML becomes an official international standard. 1991: Tim Berners-Lee: first Web browser and defines HTTP. 1996: The W3C begins developing a simplified SGML, which

becomes known as XML. 1998: Microsoft combines XML and HTTP into SOAP. 2000: IBM and Microsoft announce WSDL and the UDDI directory

system for Web services. 2002: The Web Services Interoperability Organization is formed by

IBM, Microsoft and other vendors and user companies.

Source: Computerworld 5/19/03;


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Several Forces at WorkSeveral Forces at Work

in our Institutionsin our Institutions

Rapidly expanding user bases;

ERP vendor systems;

Open Source movement;

Portals;

SOAPWeb Services;

Theyre not necessarily unrelated!


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The World as Weve Known itThe World as Weve Known it

IT systems targeting discrete business functions

IT systems targeting common (simple) processes

Attribution to Mike Zastrocky of Gartner


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Typical Experience Until RecentlyTypical Experience Until Recently

Users logged on to systems and navigatedto find information or perform processes. training

Individual apps different sign-ons Poor/non-existent user interface standards

Or worse still, the system sent printed output

to them through snail-mail

The point is they usually had to overtly seekout the information in disparate systems*


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Vendor ERP SolutionsVendor ERP Solutions

Common Look/Feel?

Consistent navigation

ECAR Study shows broad satisfaction

Some possible convergence?
http://www.jdedwards.com/public/0,1540,0%257E%257E%257E,00.htmlhttp://www.peoplesoft.com/corp/en/public_index.jsp



Obvious advantages of buyingObvious advantages of buying

Embedded best practices in businessprocess

Someone else did/does the R&D

Someone else does the maintenance andenhancement and reg driven updates

You get to know the names of legions ofyoung inexperienced consultants

You get to read exciting news stories aboutyour vendor on occasion



Non-Vendor Solutions also WorkingNon-Vendor Solutions also Working

UT; PSU; IU; others Any English majors in the room?

To Buy or Not to Buy; that is the question;

Whether tis nobler in the mind to suffer the slingsand arrows of outrageous consultants fees;

Or to take up arms against a sea of vendors;

And by opposing, end their stranglehold.
http://www.shakespeare.com/index.html



Obvious advantages of buildingObvious advantages of building

You get what YOU want.

You control the pace of development and

enhancements

You call the shots on consultant use a lot more

More expertise stays at home

You get to knowscads of really

talented

developers!



CaveatsCaveats

Clear disadvantages to both.

Reality says you may have to

customize Worst of all worlds?

Compromised the value

proposition

Paying the vendor for the

vanilla system at every

new release and must re-

customize



OptionsOptions

More likely you will end up building, buying and

assembling

Loosely coupled systems are more and more the

future and thats why integration is key

Customization takes on a new form Based on what and who I am.driven by a directory.

Role based view; not everybody needs the entire SIS or

whatever

Speaks to a functional component model

Mike spoke of Modular but integrated this morning



Gartner on Network EnabledGartner on Network Enabled

Componentsaka Web ServicesComponentsaka Web Services

Servers at the core of the network willincreasingly act as "facilitators" by guidingprocedure calls to the locations where theycan be most efficiently executed.

Given such capabilities, the emphasis ofsoftware development shifts to re-architectingbusiness functions into modular, network-enabled components spread across a highly-

distributed computing infrastructure. Thisevolution, more than anything else, is thefundamental driving force behind the WebServices architecture.



What might this look like ?What might this look like ?

A more proactive push process to deliver in

one place all information and processes I

may needthe information finds me.

The official place to which the organizationwould send stuff it wanted you to address.

Single sign-on;

Seamless transport between and among backoffice and other systems

Sounds like a portal to me



Why do we need a portal?Why do we need a portal?

What are the problems? Broadening base of information consumers

with varying levels of technical expertise. Students and faculty increasingly demand

mobile access to IT resources. Aging, monolithic or silod applications

Developed to serve specific audiences;

Current users must find and learn to useeach silo. Disparate information systems that lack

integration and flexibility;

Too complex for majority of end-users



Why do we need a portal? ContdWhy do we need a portal? Contd

Every new website is potentially a new silo

Age of disintermediation more of our students

expect to be able to do things for themselves.

Dealing with non-traditional campus communities in

traditional ways

Enable a more cost effective, nimble and sustainable

application development process.. and not just for IT

developers

Bottom Line: Trying to change theway the institution creates and

delivers e-Services



Evolution of PortalsEvolution of Portals

First Generation (Referential) Search; catalog

Second generation (Personalized) Subscribe; personalize

Third Generation (Interactive) Productivity and enterprise applications

Fourth Generation (SES) Web Services (Gartner definition)


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Some caveats and disclaimersSome caveats and disclaimers

We in IT and the back office units arenot the primary target audience forenterprise portals Students (and their parents); Faculty;

Staff; Alums; Not all of them are technically savvy;

Neither IT nor the service providers willdrive the services in the portal.see

Rule 1 above

IT providing a service deliveryframework and several specific utilityservices

ib ti t Mik Z t k f G t


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Business Case for EnterpriseBusiness Case for Enterprise

PortalsPortals

InformationAccess

Internally facing portal= productivity

Externally facing portal

= revenue enhancement

Soft Benefits Dam the infoflood

Single UI Single sign-on

Presentation layer

Correlation

User satisfaction

Ubiquity of access

W W W

Tangible ROI

Cost avoidance Targeted deployment

Self-service

Business velocity

ibution to Mike Zastrocky of Gartner



Enterprise Portal ROIEnterprise Portal ROI

Its about changing:

The way the institution does its business align with

the mission Some institutional behavior

It provides the best opportunity for enterprise

application integration

Portals encourage common development practices

etc. Development teams need not create their own individual(silod) solutions for each service

Developers can focus on actual services for their users



Enterprise Portal ROI contdEnterprise Portal ROI contd

Portals enable Web Services (WS)deployment

WS encourage Portal-oriented development

The enterprise portal provides a frameworkfor Persistent authentication (single sign-on) Role-based customization

Personalization Flexible workflow (routing & approval) User Interface and Navigation Accessibility


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Enterprise Portal ROI contdEnterprise Portal ROI contd

Emphasis on delivery of services to the

user

WS and Decision Support have a huge

future together

The point of WS is to make it easier

for people to construct and integrate

applications Henry Morris, IDC


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WS in Application DevelopmentWS in Application Development

"You won't see a whole new array of things

that you couldn't do before because of Web

Services, but you'll see application

development enabled much more quickly,"says Larry Calabro, a partner in the

technology integration unit at Deloitte

Consulting in Chicago. Calabro says Web

services standards will make it easier forcompanies to build applications that more

effectively integrate existing software

packages such as CRM and ERP.


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JA-SIG 2003 Denver

Portals: A Key Source for the Smart Enterprise Suite Market

8 May 2002

Gene Phifer

Portal products have evolved to take over more functionality from

complementary technologies, such as content management and search. Portalswill become one of the key root technologies in the Smart Enterprise Suitemarket.

Strategy & Tactics/Trends &Direction

Note Number: SPA-16-2749

Related Terms: Portals

Price: $95.00

E-mail This Summary

GartnerGartner
http://www4.gartner.com/%20/Purchase/getBillingInfo?servlet=DisplayDocument&id=356947


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Gartner:Gartner:

By 2004, Web services will represent the

dominant mode of deployment for new

application solutions for Fortune 2000

companies (0.8 probability). True interoperability standards won't exist

in the portal product market until 2004,

forcing users to build "uberportals" to

integrate multiple portals within theirenterprises (0.7 probability).


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OneStart & EDENOneStart & EDEN

OneStartCustomized

Personalized

Adaptable

Desktop

Application

Delivered

HRMS

SIS

FIS

IUIE

Other

Other Content

EDEN

Channels

Services

Workflo

w

Record

Keeping

Security

Users Application

Services

Applications

User

Interface

Infrastructure


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http://

onestart.iu.edu
http://onestart.iu.edu/http://onestart.iu.edu/http://onestart.iu.edu/http://onestart.iu.edu/


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AbstractAbstract

In this era of heterogeneous application services,the need to integrate these for members of theuniversity community has never been greater.Vendors promise integration and that solution

works for many institutions. For others, the singlevendor ERP direction is not an option or is not adesired strategy.Enter the enterprise portal. Properly architectedand supported, it can provide a sustainableplatform for delivering Enterprise ApplicationIntegration (EAI).


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Batch and Real-Time Integration of CMS WithMajor Systems

0 20 40 60 80 100

Library MS

Financials

HR/Payroll

SIS

Batch

Real Time

Integration:Integration:

Emphasizing Student ServicesEmphasizing Student Services

Attribution to Mike Zastrocky of Gartner

Documents

Portals are Made for EAI v3