Port Operations, Safety & InformationTechnology Seminar

June 10-12, 2009

Driven by IT: Innovations in Port OperationsDave Wilson, Chief Technology Officer

1

Topics

• Consumer Technology Innovation– Self Publishing– Social Networking

• Enterprise Content Management– Web Sites to Portals

• Port of Seattle Experience– Web Publishing and Collaboration– Document and Records Management– Airport Operations Dashboard– Marine Domain Awareness Portal

2

Self Publishing and Social Networking

CONSUMER TECHNOLOGY INNOVATION

3

Consumer Technology Innovation

• Consumer technology evolves quickly – Competitive advantage

• Millions of on-line, social networking users– Robust, highly available technology

• Adoption is rapid, almost viral– Requiring little or no user training

4

Social Networking

Document & photo uploadPersonalized

content

Collaborate with friends

www.facebook.com

5

Broadcast Communication

Selectable channels

Quick status updates

Track news and events

www.twitter.com

6

Portal Technology

My site with login/password

Selectable apps/widgets

Multiple views and windows

User defined content

www.google.com

7

Leveraging Consumer Innovation

• State-of-the-art • High performance and reliable• No training provided or needed

8

Web Sites to Portals

ENTERPRISE CONTENT MANAGEMENT

9

Enterprise Ready

• Enterprise Content Management (ECM) is the technology used to capture, manage, store, preserve, and deliver digital content and documents related to organizational processes * AIIM 2005 Definition

10

Why it’s important …

• Legislation requires access to auditable records• New communication and collaboration tools need

a strong foundation in content services • Voice, data and video convergence brings both

new content opportunities and challenges

We are experiencing tremendous growth in the volume of our information

(measured in terabytes)

11

Collaboration

AV/M, Landside, etc.

Team Collaboration

Individual

Compass, Dashboards

WWW, B2B Portals

Employees

Customers

Partners

Business Applications(CAD, Maximo, FIMS, CUTE . . .)

XML Web Services

Port of Seattle Experience

12

Document Management

Collaboration Files• Individual files• Departmental files• Port-wide files• Team specific files• Special product files• Features to Note:

– Check In/Out Files– Version tracking– Promote to records– Alerts and messages– Workflow

13

Records Management

14

Web Publishing and CollaborationDocument and Records Management

PORT OF SEATTLE EXPERIENCE

15

Port’s Intranet - Communication

Employee blog

Department web authors

Linked to user portals

16

My Site – Personal Productivity

Personal and shared files

Dynamic web parts

Customized by employees

17

Team and Project Sites

Over 600 team sites

Links to web sites

Integrated with phone system

18

Dashboards and Business Intelligence

PORT OF SEATTLE EXPERIENCE

19

Business Intelligence

• Information needed for “Dashboards”– Who is your audience?– What do you want to tell them?– When do you need to provide updates?– How to collect and present the information?

Integration Platform

FAARSS

PeopleSoft

Maximo

AccessControl

RevCon (S&B)

CADAirport

Inspections

CUTE

StormwaterGIS

AirfieldAirfield

FacilityFacility

TerminalTerminal

LandsideLandsidePublic Safety

Public Safety

SecuritySecurity

Finance & Business

Finance & BusinessADOADO

Aviation Industry

Aviation Industry

ADM

ACC/SOC

PA

Exec

Chief

FIMS

Surveillance

Floor Count

Airport Operations Dashboard

Flight Information

Airport Logs

Parking Database

WSDOT Image

22

Video Surveillance

Traffic sensor data / metrics

Department specific camera

23

Weather Data

NOAA Image

FAA HTML

24

Baggage Handling Metrics

TSA Excel Data

POS Excel Data

25

Geographic Information System

Arrive / depart data integration

GIS mapping and layers

26

Emergency Notification

Airport Log integration

SendWordNow integration

27

Marine Domain Awareness

Commercial vessel data

28

Incident Command Logs

IC planning, logs and status

29

Vessel Tracking

GIS mapping and integration

Marine Exchange XML data

30

Vessel Tracking

Zoom and GIS data layers

31

Vessel Tracking

Vessel data selection

32

Traffic Alerts

WS DOT integration

33

NOAA Weather Integration

34

Public Affairs and Media

Supports RSS data feeds

Marine and shipping news

35

Summary

• Ports can benefit from rapid innovation in consumer technology sector

• Enterprise content management tools needed to manage explosive growth in digital information

• Port of Seattle adopted many of these technologies to improve operational efficiency

36

THANK YOU

37