Port Emergency and Major Incident Plan

- 1 - Port Emergency and Major Incident Plan

Authorisation: Port Manager Issue 1 February 2014 1

a

PORT EMERGENCY

AND

MAJOR INCIDENT PLAN

Associated British Ports

IPSWICH



EMERGENCY & MARINE PROCEDURES

FOR

ABP Ipswich

PORT EMERGENCY and MAJOR INCIDENT PLAN

Rev. No Date Status Author Approved 0 Feb 2011 Initialised J Coleman A MacFarlane 1 Feb 2014 Controlled J Coleman A.MacFarlane



THIS PLAN HAS BEEN READ BY:



EMERGENCY MANUAL HOLDERS

CONTROLLED COPIES MINIMAL COPIES MUSTER LISTS

OCH (Reception) Master Copy Supervisors (Coldock) Rapid Despatch

Orwell Nav. Service Eng. Resources Manager Eastern Structures

Harbour Master East Bank Ops. Office Red 7 Marine

Safety Manager Harwich Haven Authority IGT

Operations Manager Suff. Police Emer. Planning Clarkson Port Services

Port Manager Suff. Fire Serv. Emer. Planning

Tarmac

Assistant Port Manager Suff. Joint Emer.Plan. Unit Southern Cement

Emergency Box (1) ONS C.Q. Security Gate (No 1) Simms

Emergency Box (2) WBH W.B. Security Gate (No 6) Woodbank/Anglo Norden

Emergency Box (3) (Coldock) Svitzer Towing (Felixstowe) Northern Wood

Emergency Box (4) (No 3 Shed)

Eco Oil Mick Buttery

Engineering Manager Omex Dyer Welding

(12) Cory Brothers CdMR

Clarksons (Town) Kingsfleet logistics

Origin Fertilisers (14))

Port Services

Bretts

Haven Marina

Notice points at security gate house

(19)





MAJOR INCIDENT PLAN

Major Incident Reported to

ONS

Start log

Has caller

notified the

Emergency

Services ?

No Yes

Has caller notified

Port SecurityNo

NNotify

Emergency

Services

Notify Port Security

Profile 074359761428

Mobile 07968472599

Yes

Jerry Coleman: 07860519097 H/M

Andy Constable: 07702 201903 OP

Port Manager:07768 846283

Dep Port Manager07970245672

PFSO Neal Birkett07887751964

Notify Safety Manager

Andy Bowley: 07764 906861



GENERAL EMERGENCY PROCEDURE

Tenants, Port Users and Contractors who become aware of an incident within the port estate must:

1. Immediately contact the Emergency Services (999) 2. Then inform Orwell Navigation Services (ONS)……01473 211066 3. If ONS not available Port Security (Out of Hours……01473 230935) 4. Port security at C/Quay Gatehouse Mobile 079684 72599

ONS Duty Operator or Port Security will on notification of an incident commence a log of events and establish if the caller has contacted the emerg ency services. If such a call have not been made the duty operator will:

1. Immediately contact the Emergency Services (999) 2. Inform Port Security 3. Inform Harbour Master and Port Manager/Assistant Port Manager

First Manager on site will be the Site Incident Officer (SIO) until formally relieved by the Assistant Port Manager or in his absence the Operations Manager or Harbour Master or Assistant Harbour Master.

Site Incident Officer Duties:

Assess scale of incident and decide whether an emergency exists or is likely.

Confirm Emergency Services and ONS have been called

Ensure a roll call is carried out and all staff are accounted for

Attend Emergency Services Forward Control Point

Assess required scale of ABP’s response

Directs available resources

Nominate representatives to attend the appropriate Command and Control Centres

If appropriate set up a Co-ordination Centre with ABP’s Support Incident Co-ordinator (SIC)

Support Incident Co-ordinator Duties

Be responsible for and man the Co-ordination centre (ONS, West Bank House, Cliff Quay Operations Office or Old Custom House)

Keep a log of all events

Inform Senior Managers and Heads of Departments

Inform Corporate Communications Head Office Phone No 02074067825

Inform Port Users as appropriate

Exercise direct operational control of areas not affected

Receive weather information

Arrange for relief of site personnel, catering etc.

Ensure evidence is preserved and site re-habilitated



CONTENTS

Section 0 Overview & Review Page

• Title page • Review Page • Plan read by • Port Plan + Muster Points • Emergency Manual Holders • Major Incident Plan • General Emergency Procedures • Contents

Section 1 1.0 Purpose

1.1 Map of ABP Port of Ipswich 1.2 ABP Health and Safety Policy 1.3 Environmental Statement 1.4 Updated Telephone list

Section 2 List of Personnel on Emergency Call

Section 3 Emergency procedure for Orwell Navigation Services & Managers

3.1 Code of Practice for ONS in an emergency

3.2 Code of practice for Managers in an emergency

3.3 Site incident Officer

3.4 Support Incident Co-ordinator

3.5 Emergency Co-ordination centre

3.6 Evacuation Procedures.

Section 4 Procedures in the Event of Incidents

4.1 Serious Accident to an Individual

Serious Accident involving Road Transport

Rescue of an injured person/s from a moored vessel

4.2 Accident, Vehicle in Dock or River

Man overboard or Fallen off Quay

4.3 Rabies Reporting Procedure

4.4 Hazard Sheet for Emergency Services – Ammonium Nitrate Fire

4.5 Emergency Contact Procedure – Port Tenants, Port Users / Contractors

Section 5 Fire or Explosion

5.1 Vessel on Fire in the River or Alongside

5.2 Fire in Ipswich Port Shed or Open Quay-Vehicle Parking Area



5.3 Fire or Explosion in Electricity Sub – Station

5.4 Fire on Tenants Property

5.5 Fire involving Hazardous Substance on Site Plan

5.6 Suffolk Fire Service Marine or Dock Incident

5.7 Bomb Threat Emergency Procedure

5.8 Delays When Loading Explosives to Ship

5.9 Explosive Ordnance Device

Section 5 (Cont.)

Appendix 1. Timber Treatment Chemicals

Appendix 2. Explosives Licences

Appendix 3. Explosive Device at Bretts and Sims – West Bank Terminal

Section 6 Vessel

6.1 Collision in River

6.2 Grounding of Vessel Not Under Command

6.3 Vessel Sinking

6.4 Obstruction in River

Section 7 Floods and Marine Procedures

7.1 Drainage Plans

Section 8 Spillage and Pollution

8.1 Oil Spillage

8.2 Chemical Spillage

8.3 Chemical Spillage – Hazardous

8.4 Ships Oily Waste and Sludge Disposal

8.5 Radioactive Substance Incident

8.6 Cyclamen Operation ( not in operation)

8.7 Blank Oil Spill log Sheets Major emergency log sheets

Section 9 Emergency Procedures for Designated Sites

Section 10 List of Agents and Tenants Telephone Numbers



Section 11 ORIGIN FERTILISER (Formely IAWS Fertillisers (UK) Ltd-Major Accident Prevention Plan

Section 12 Miscellaneous



SECTION 1 1.0

PURPOSE

THE PURPOSE OF THIS PLAN IS TO ENSURE

THAT ALL PERSONNEL ARE AWARE OF WHAT ACTIONS TO TAKE IN

THE CASE OF AN EMERGENCY WITHIN

THE PORT OF IPSWICH



1.1

INCLUDE CURRENT PORT AND MUSTER POINT DIAGRAM



1.2

ABP HEALTH & SAFETY POLICY

Statement of Intent

1. ABP recognises its responsibility to its employees and will do all that is reasonably practicable to ensure their health, safety and welfare at work.

2. ABP will, so far as as is reasonably practicable, ensure that health and safety of other persons are not put at risk by its undertaking.

3. Directors and Managers of ABP give matters of Health and Safety equal importance to those of economy and productivity. Improvement in health and safety performance year after years are one of ABP’s business objectives.

4. The Directors and Managers of ABP believe that injuries and ill health suffered at work can be prevented through effective management control and action

5. ABP will provide health and safety information, instruction and training to its employees at all levels.

6. The Directors and Managers of ABP will monitor the implementation of this policy and the health and safety performance of the company.

7. ABP will provide competent resource in the field of health and safety to provide guidance to Directors and Managers.

8. ABP seeks co-operation from all employees in matters of health and safety at work. We are all directly responsible for health and safety at work.

9. ABP, through its health and safety programmes, will promote individual job health and safety awareness amongst its employees.

10. ABP intends to set standards that are among the best in the industry. ABP recognises the important and valuable role played by staff safety representatives. Safety committees will be set up at all locations to facilitate consultation on health and safety issues.

11. ABP will review the company’s Health and Safety Policy on a regular basis.

12. ABP will manage potential major accident hazards in accordance with legislation and best practice within the industry



1.3

ENVIRONMENTAL STATEMENT

“It is the policy of ABP Port of Ipswich to conduct its business and perform its operations within the framework of sound environmen tal practices in order to improve the environment in all its aspects”

Emergencies give rise to abnormal environmental effects that would not occur under normal circumstances. For example, emission to the atmosphere of noxious substances during a fire, high risk of oil pollution in the dock and river following collisions or groundings of vessels, the risk of pollution through drains , sewers and interceptors during flooding.

This book covers all emergencies that may be considered likely within our territory and adjacent sites. The procedures in many cases overlap or compliment the procedures of other bodies, authorities and emergency services. It gives names and phone numbers, where stocks of emergency items are held and who to contact for any particular emergency.

The Environmental aspect is also covered and highlights those areas where the environmental elements should be considered. It does not indicate where in the list of priorities this consideration should be given. That can only be decided by the “man on the spot” coupled with the events as they occur.

In the aftermath of any emergency there is the cleaning up and disposal of contaminated materials. In the case of hazardous materials we must follow the advice of the authorities or manufacturer, in others we must comply with the Environmental Protection Act “Duty of Care” and ensure proper disposal.

Our normal work procedures ensure that risks are kept low and chances of emergencies occurring are therefore minimised.

This book contains procedures to be followed in the event of an emergency and is regularly monitored and updated.



1.4 UPDATED TELEPHONE LIST

tAdd updated list

SECTION 2

EMERGENCY TELEPHONE NUMBERS

This section contains telephone numbers of ABP Ipswich personnel on Emergency call.

For telephone numbers of Agents and Tenants are shown in Section 10



LIST OF ABP PORT of IPSWICH PERSONNEL on EMERGENCY CALL

POSITION NAME INTERNAL HOME MOBILE

Port Manager Mr A MacFarlane 274 01394 448070

07768 846283

Harbour Master Capt. J Coleman 434 01394 672543

07860 519097

Ass. Harbour Master Capt. N. Shaw 469 01473 785513

07759859401

Deputy Port Manager

Mr R. Arundale 247 07070 245672

Operations manager.

Asst Ops Man

Mr A Constable

Mr S. Garwood

630 Ips 716286

Ips 423145

07702 201903

07715612844

Engineering Manager

Mr P Beckett 348 01473 738262

07730 812687

Safety Manager DGSA

Mr A Bowley 446 01473 401521

07764 906861

Marine Assistant Mr R. Lungley 450 01473 403614

07881527392

Berthing Officer Mr J. Haines 633 01206

39756

07889 505877

Project Engineer Mr R.Page 378 01473 743458

07712 397887

Eng . Resource Manager.

MR B Read 360 01473 231010

07885 082278

Lock Master Mr C Weeding 450 01473 685419

07889 543384

Maintenance Manager

Mr S Youngs 615 01473

625434

07860 178113

PORT TELEPHONE NUMBERS

PLACE NUMBER FAX NUMBER



Orwell Navigation Service 01473 211066 01473 230915 24 Hour

ONS Emergencies only 01473 217751 24 Hour

Old Custom House 01473 231010 01473 230914

Harbour Masters Office 01473 211771 01473 230915

Port Manager 01473 230938 01473 288488

Engineers Department 01473 211224 01473 288488

Port Maintenance Engineer 01473 230937 01473 288488 24 hour

W.B.Operations/Berthing Officers 01473 681174/692111 01473 681182

Engineering Resources Manager 01473 683412 01473 602026

Cliff Quay Workshops 01473 214172 01473 232745

W.B. General Office 01473 692222

Cliff Quay Security Gate No 1 01473 230935 01473 230935

W.B.Ro-Ro Office 01473 682199

W.B.Security Gate 692 01473 556728

OTHER EMERGENCY NUMBERS

BUSINESS NUMBER FAX

Police, Fire and Ambulance 999

ALDER & ALLAN 0800 592 827 02380 329446

Svitzer Tugs - Felixstowe 01394 613222 01394 613018

Ambulance Operations Room 01603 422746/424255

Beekeepers:, P Beard 01473 682732

Barrack Lane Medical Centre 01473 252827

Environment Agency 03708 506506 (gen )

E.A Iincident & polllution 0800 80 70 60

Explosive inspectorate 0151 95140025 Tel.0151 9514000(24)

Felixarc Marine Tugs 01394 676497 01394 674039

BUSINESS NUMBER FAX

Felixstowe Dock Tower 01394 604724

Felixstowe Port 01394 604500

Fire Services Operations Rooms 01473 588888

HHA VTS 01255 243000

HHA Harbour Master 01255 243030 01255 241302

Health & Safety Executive (Chelmsford) 01245 706200

Health & Safety Executive (24 Hour) 0151 9229235 (Duty) Tel 0151 9514000(24)

UKBA Ipswich & Felixstowe 01394 303270

UKBA Harwich Detection Unit 01255 509700



UKBA National Co-ordination Unit 0870 785 3633

Immigration Office (24 hour) 01255 509718

Ipswich Borough Council 01473 432000

I.B.C. ALL EMERGENCIES 24 HRS 01473 433 444

MMO (Fisheries) 0131 271970

MMOHQ 0300 123 1032 0191 3762681

MMOHQ (Lowestoft) 01502 573 149 01502572769 mob

MFA/MMO General 0870 7851050

MFA/MMO 24 hrs 0845 0518486

MFA/MMO Duty Mob 24hrs 07770 977825

MMO (HARWICH) 01255 508973 01255 556774 mob

MCA (Counter Pollution & Response) 02380 329100 (24 Hr) 02380 232459

Police Operations Room 01473 613500

Port Health 01394 614933 24hrs

Cliff Quay Gate 1 Securitry (24 Hr) 01473 230935 (Int 242)

West Bank Gate 6 Security (24 Hr) 01473 230935 (Int 692)

Security Mobile Patrol 07968 472599

Security Supervisor (Profile - Karen ) 07435976142

FAL Boatmen (Contact via ONS) 01473 211066

Suffolk Joint Emergency Panning Unit 01473 265321

Suffolk Joint Emergency Panning Unit - Emergency

01473 433440

Thames Coast Guard (MCA) 01255 675518 01473 216826

M.C.A EMERGENCY 01255 673228

Trinity house 01255245000 01255 675249/216877

MAIB 02380 232527/395500 Mob 08450518486

POST CODES/EMERGENCY CALLS 999 calls

CLIFF QUAY IP3 OAX

W EST BANK IP2 8NB

HAVEN MARINA IP3 OEA

NEPTUNE MARINA IP4 1QJ

OCH / KEY STREET IP4 1BY

DOCK HEAD 1P3 ODP



SECTION 3

EMERGENCY PROCEDURE FOR

ORWELL NAVIGATION SERVICE AND MANAGERS

Contents

3.1 Code of Practice for Orwell Navigation Service Operators in an Emergency

3.2 Code of Practice for Managers in an Emergency

3.3 Site Incident Officer

3.4 Support Incident Co-ordinator

3.5 Emergency Co-ordination Centre



3.6 Evacuation procedures

3.1 CODE OF PRACTICE FOR ORWELL NAVIGATION SERVICE OPER ATORS IN AN EMERGENCY

3.1.1 Duty Operator will, on receipt of information of an emergency, carry out instructions as laid down in the relevant section of the Ports Emergency Procedures and record details of times etc.

3.1.2 Duty Operator will log all instructions as and when received and carried out from Site Incident Officer. (See sections 3.3 & 3.4)

3.1.3 If Duty Operator needs assistance to cover 3.1.2 above he can call upon any adjacent available ABP Port of Ipswich personnel.

3.1.4 Duty Operator will note that the Site Incident Officer, once installed, (see section 3.3) is then in charge of incident operations as far as the Duty Operator is concerned.

3.2 CODE OF PRACTICE FOR MANAGERS IN AN EMERGENCY

3.2.1 First Manager (Duty Officer) on site of Emergency will be the Site Incident Officer and continue in the post until formally relieved by another ABP Port of Ipswich Officer (see section 3.3). If the seriousness of the Emergency demands he will appoint a Support Incident Co-ordinator (see section 3.4).

3.2.2 The Site Incident Officer (SIO) (See section 3.3) shall be the Senior Officer and be sited close to the incident, liaising with the Services. (The Police will normally be the overall co-ordinators .) He shall also liaise with the Support Incident Co-ordinator ensuring that all relevant information is passed.

3.2.3. The Support Incident Co-ordinator (SIC) shall be the Officer in control of the co-ordination centre. (See section 3.4). The Incident Control Centre shall be set up in either the Orwell Navigation Service Offices, West Bank Terminal Office, Cliff Quay Operations Office or Old Custom House.



3.3 SITE INCIDENT OFFICER (SIO)

3.3.1 As soon as he has been made aware of an incident, the Site Incident Officer should:

• Assess its scale, and decide whether an emergency exists are likely. • Confirm the emergency services have been called. • Ensure a Roll Call is carried out so that all personnel are accounted for.

3.3.2 Site Incident Officer will set up Incident Control Point adjacent to the Emergency (i.e. nearest office with internal telephone) picking up the EMERGENCY BOX FROM ONS

3.3.2 Site Incident Officer will then arrange for the telephone to be manned and all information relevant to the Emergency to be recorded. A mobile telephone should be retained for the exclusive use of the Site Incident Officer.

3.3.3 Site incident Officer will advise the Orwell Navigation Service of Incident Control Point Site and Co-ordination Centre and telephone extension numbers. (The Co-ordination Centre could be either the Orwell Navigation Servic e Office, West Bank Terminal Office, Cliff Quay Operations Office or Old Customs House .)

He will also advise number of the mobile phone stressing for Emergency use only.

Responsibilities of the Site Incident Officer

3.3.4 He should assume the duties of the Site Incident Co-ordinator until formerly relieved. (See section 3.4)

3.3.5 His main function is to liaise with the emergency services and to co-ordinate all operations at the scene of the incident. He should:

• Direct the shutting down and evacuation of other areas likely to be affected.

• Ensure key personnel have been summoned. (See section 2 for ABP Port of Ipswich personnel on emergency call.

3.3.6 If appropriate he should set up a Co-ordination Centre with radio, telephone or messenger contact. (Co-ordination centre could be at the ONS Office, We st Bank Terminal Office, Cliff Quay Operations Office or Ol d Custom House.)

Brief the Support Incident Co-ordinator and keep him informed at all times of developments.

Advise ONS of the name and details of Support Incident Co-ordinator and Co-ordination Centre.



3.4 SUPPORT INCIDENT CO-ORDINATOR (SIC)

3.4.1 The Support Incident Co-ordinator will keep a detailed log of the incident:

• All times of events • Who was involved • Witnesses names and addresses • Take statements • What emergency services etc are involved • Inform HM HSE or other officials as appropriate

3.4.2 Support Incident Co-ordinator will inform Port Manager and Heads of Departments of the situation.

3.4.3 Support Incident Co-ordinator shall ensure relatives of the injured personnel are contacted as appropriate. This will be done following full consultation with the Emergency Services.

3.4.4 A relevant Officer / Manager will be nominated as Press Officer and all communications relating to press matter referred to that person. (usually via Head Office)

3.4.5 The Support Incident Co-ordinator, as directed, will call for any ABP Ipswich personnel to assist at the incident. )

3.4.6 Support Incident Co-ordinator to call as appropriate Agents, Tenants etc. (See section 10 for telephone numbers and addresses.)

3.5 EMERGENCY CO-ORDINATION CENTRE

Responsibility of the Support Incident Co-ordinator

3.5.1 The Emergency Co-ordination Centre is the place from which the operations are co-ordinated. It will be attended by the Support Incident Co-ordinator and key personnel. The centre should be equipped to receive and transmit information and directions from and to the Site Incident Officer. It should also have equipment for logging the development of any incident.

3.5.2 Depending on the circumstances, the Support Incident Co-ordinator should then:

• Exercise direct operational control of those parts of the Port outside the affected area.

• Continually review and assess possible developments to determine the most probable course of events.

• In the case of emergencies which involve risk to outside areas from wind blown materials, contact the local meteorological office to receive early notification of impending changes in weather conditions. (See section 2 for Telephone numbers.)



• Where the emergency is prolonged, arrange for the relief of site personnel and the provision of catering facilities.

• Ensure that proper consideration is given to the preservation of evidence. • Control rehabilitation of affected areas after the emergency.

3.5.3 The Emergency Co-ordination Centre should therefore contain the following. (Documents and the necessary Plans will be in Emergency Box.)

1. A plan or plans of the Port:- (copies of port plans in Emergency Box), showing:

• Details of areas where there are large inventories of hazardous materials, including tanks, drum storage or compressed gas cylinders. (See Specific Emergency Plans in section 09.)

• Details of sources of safety equipment. (See section 09 Emergency Plans.)

• Stocks of other fire extinguishing materials. (See section 09 Emergency Plans.)

• Site entrances and road systems, updated at the time of the emergency to indicate any road that is impassable.

• Assembly points, casualty treatment centres. (See section 09 Emergency Plans and Location of First Aid Equipment.)

• Location of the works in relation to the surrounding community. (See Port Plans in Emergency Box.)

• Location of lorry parks. (See Port Plans)

• Details of rail sidings. (See Port Plans)

2. Note-pads, pens, pencils to record all messages received and sent by whatever means.

3. Nominal roll of employees or access to this information. (See section.02)

4. List of key personnel, telephone numbers. (See section 2 of Port Emergency Procedures). . For information on Agents / Tenants Telephone numbers see section 10.

5. Additional plans which may be marked up during the emergency to show:-

• Areas affected or endangered.

• Deployment of emergency vehicles and personnel.

• Areas where particular problems arise.



• Area evacuated.

• Other relevant information.

6. Oil Pollution sample jars and labels - torch

3.5.4 The Emergency Control Centre should be located, designed and equipped to remain operational in an emergency and should be in such a position that will not be compromised by the incident. (i.e. toxic fumes etc.)

3.6

MANAGEMENT OF SECURITY

EVACUATION PROCEDURES (PFSI Ch. 3)

Details of Evacuation Procedures and Routes

Upon notification of an incident and subsequent decision to evacuate the port, Orwell Navigation Services (ONS) will contact ALL direct employees departments and all port tenants by telephone , informing them of the need to leave the Port Estate. The evacuation of the premises will be the responsibility of the individual companies and departmental heads within ABP Ipswich. After the initial muster personnel may be subsequently relocated to safe upwind location which will be determined by the consequence or actual emergency.

Details of Muster Points and Safe Refuge Areas ( se e diagram PAGE 12)

Cliff Quay (4) No 1 Gate (5) Coldock South

West Bank Terminal (1) No 6 Gate South Entrance (2) No 5 Gate Wherstead Road. (3) Workshop



SECTION 4

PROCEDURES IN THE EVENT OF INJURY TO PERSON AND PROPERTY

Contents

4.1 Serious Accident to Individual

Serious Accident Involving Road Transport

Rescue of injured person from a moored vessel

4.2 Accident Person Overboard or Fallen off Quay

Accident Vehicle in River / Dock

4.3 Rabies Reporting Procedure

4.4 Hazard sheet for Emergency Services – Ammonium Nitrate

4.5 Emergency Contact Procedures – Port Tenants, Port Users and Contractors.



4.1 SERIOUS ACCIDENT:

• TO AN INDIVIDUAL ON ABP PORT OF IPSWICH PROPERTY

• INVOLVING ROAD TRANSPORT ON IPSWICH PORT PROPERTY

1. IMMEDIATELY

• Telephone Ambulance Service: EMERGENCY 9 - 999 Give details of the location of the accident, and as much information as possible, with directions to correct port entrance gate.

• Call First Aider to assist if available

• Arrange Escort to meet Ambulance at Port entrance

2. AS SOON AS POSSIBLE:

• Advise Orwell Navigation Service:

Extension 469

Night Telephone No. 01473 211066 / 217751

VHF Channel 68

Advise ONS if Emergency Services have been called.

3. THE ONS OFFICE WILL THEN ADVISE: (at all times)

• HARBOUR MASTER/DEPUTY HARBOUR MASTER and/

DUTY OFFICER & SAFETY MANAGER

4. THE HARBOUR MASTER/DUTY OFFICER SHOULD:



• Liaise with the Emergency Services to ensure that the nearest relative of the injured person is informed, as soon as possible.

• If the person injured is not an employee of ABP- Ipswich then contact should be made with his/hers employers or other responsible person.

5. ALL DETAILS

• Detailsm ust be entered on ABP Ipswich Personal Accident Report Form and Incident Forms.

4.2 ACCIDENT:

• PERSON OVERBOARD OR FALLEN OFF QUAY

• VEHICLE IN DOCK OR RIVER

1. IMMEDIATELY

• n throw a life ring or the Markus Lifenet to the vicinity of the person/s in the water. • Telephone emergency services: EMERGENCY 9 – 999, if required due to the

severity of the accident Inform them of exact location of accident, nature of incident and as much information as possible with directions to correct port entry gate.

• Call for help and a First Aider if required • DO NOT ENTER THE WATER • Notify ship’s crew, in the area, of the incident to prevent ship movements or

propeller activity • Stay in the area and if possible keep visual contact with the person/s in the water • Direct/assist from the quay, the person if conscious, to a chain-hold or emergency

ladder • If required, arrange for an escort to meet Emergency Services at Port entrance. • Following treatment of the person/s, record the details on a General Incident or

ABP Accident Report form • Relocate life ring and Lifenet, if used, to their designated locations


• Advise ONS Office:

Extension 469

Night Telephone No: 01473 211066 / 217751

VHF Channel 68



Advise ONS if Emergency Services have been called

3. ONS WILL THEN ADVISE (at all times):

• HARBOUR MASTER and /or

DUTY OFFICER

SAFETY MANAGER

4. IF NECESSARY

• The Harbour Master will arrange for a boat to be manned to search for the occupant of the vehicle.

• Keys for boats with starting instructions are available from the ONS.

5. ONS SHOULD:

• ALERT ships moving in the area, warning them to proceed with caution and to maintain a good lookout.

Consideration can then me made as to possible pollution resulting from leaking substances from a submersed vehicle and it’s recovery from the water.

4.3 RABIES REPORTING PROCEDURE

The following procedure should be followed in the event of any animal suspected of being infected with rabies being aboard a vessel in the Port:

1. Take note of the name, address etc. of the person reporting so that they can be called as a witness, if required.

2. IN NORMAL HOURS ADVISE:

• Trading Standards, Suffolk County Council, Ipswich Tel: 01473 264859 Emergency No. 07802 825749, Trading Standards Officer



• U.K.B.Force FelixstoweTel: 01394 303021 Inform Orwell Navigation Service, who will log details

Extension 469


VHF Channel 68

3. OUTSIDE NORMAL HOURS ADVISE:

• U.K.B.Force., Felixstowe Tel: 01394 303270 National Co-ordination 0870 7853633

• POLICE at Suffolk Divisional Headquarters, Martlesham, Tel: Ipswich 01473 613500. They will either report to the Trading Standards or supply a telephone number for us to contact directly.

• Inform Orwell Navigation Service who will log details.

Extension 469


VHF Channel 68

4.4

HAZARD SHEET FOR EMERGENCY SERVICES

The following advice applies to a fire in which Ammonium Nitrate fertilisers are involved and are decomposing. During the decomposition brown and or white fumes are evolved.

1. Avoid breathing in fumes. Fight fire from upwind outside of the building if possible. Use self-contained breathing apparatus if fumes are entered.

2. Tackle a major decomposition with copious quantities of water, preferably with high pressure water jets.

3. Do not use Co2, dry powder or foam extinguishers, nor sand or other smothering agents.

4. Evacuate all personnel not involved in fire fighting away from the scene of the fire and, in particular, keep people away from the fumes.

5. Ensure maximum ventilation as quickly as practicable. . 6. Keep adjacent fertilisers cool by spraying with water, the more the better. 7. Decomposing heaps of ammonium nitrate based fertilisers shall not be

smothered in any way. Where safe to do so, heaps should be dismantled or opened up in order to gain better access to the decomposing fertilisers.

8. If practicable and safe to do so, attempt to prevent molten ammonium nitrate entering the drains where explosive confinement could occur. Prevent or minimise contamination of water courses. In the event of such contamination inform the Environment Agency.



4.5

EMERGENCY CONTACT PROCEDURES – PORT TENANTS, PORT USERS and CONTACTORS

Tenants, Port Users and Contractors who become aware of an incident within the port estate must:

1. Immediately contact the Emergency Services ((Dial 999) giving the following details:

• CALLERS NAME • PLACE/LOCATION • TYPE OF INCIDENT • MAIN HAZARD (TOXIC VAPOUR/FUMES/FIRE/DANGEROUS

SUBSTANCES/WEATHER/WIND CONDITIONS Etc • CASUALTIES (IF ANY)

Then inform:

2. Associated British Ports Orwell Navigation Service (ONS) EMERGENCY ONLY 01473 217751 or 01473 211066 or VHF Ch 68 (24 hr)

3. ABP’s Security Contractor if ONS is not available • Cliff Quay Security Gate No 1 01473 230935

The co-operation of tenants, port users and contractors in this matter is of importance and is greatly appreciated.



SECTION 5

FIRE OR EXPLOSION

Contents

5.1 Fire in a ship – Alongside quay

Fire in a Ship – In the River

5.2 Fire – Ipswich Port Shed

Fire – Open Quay

Fire – Vehicle Parking Area

5.3 Fire or Explosion in Electricity Sub Station

5.4 Fire on Tenants Property

5.5 Fire Involving Hazardous Substance Site Plan

5.6 Suffolk Fire Service Marine Incident

5.7 Bomb Threat Emergency Procedure

5.8 Delays when Loading Explosives to Ship


Appendices

1 Tanalith/Tanagard 3755/Antifoam 1478 Emergency Procedures (Timber Treatment Plan)

2 Details of Explosives Licence and other Hazardous Licences held



3 Explosive device located at Brett’s and Sims – West Bank Terminal

5.1 FIRE IN A SHIP

• ALONGSIDE QUAY • IN THE RIVER • Pro Forma Vessel on fire ( at end of section) Pag e 55

1. IMMEDIATELY

EMERGENCY 9 - 999 – FIRE SERVICE (and ambulance if required)

GIVE DETAILS OF VESSEL'S NAME AND VESSEL'S BERTH

Plus any special hazard if known, e.g. tanker, ammonium nitrate etc. Consult Hazardous Cargo Advice Faxes and directions to correct port entry gate.

If hazardous substances involved see 5.5

N.B. HAZARDOUS INFORMATION FOR VESSEL AVAILABLE FROM ONS

The Fire Service may assemble at West Bank Ro Ro to board any vessel with pumps etc.

2. AS SOON AS POSSIBLE

• Advise Orwell Navigation Service Extension 469

Tel - 01473 211066 / 217751

VHF channel 68

• Harbour Master and/or Duty Officer

• If the original message came from a source other than the vessel concerned, the ONS should be informed and they will try and establish contact on the radio with the ship concerned.

3. SEEK ASSISTANCE

Do not effect any rescue until the arrival of the fire service and arrange evacuation of area if appropriate.



DO NOT go into the hold ( All rescues to be undertaken by emergency services or under their direction ) .

Take a role call of all personnel to ensure all everyone is accounted for.

4. ONS TO ADVISE

• Senior Engineer Ext 348 or 637 • Ship's Agent (See Section 10 for Agents telephone numbers)

Any of the following when instructed to do so by the Harbour Master/Duty Officer.

• Pilots as necessary • Electrician Ext 570/571/684/513 • Operations Manager Ext 630/633 • Safety Manager 07764 906861

5. If waterborne fire fighting facilities are required, Tugs are equipped to fight fires and can be called direct on Channel 16 or alternatively contact can be made with:

• Svitzer 01394 613222 (Only towage units have fire-fighting facilities.)

6. If Fire fighters need to be transported to a vessel in the river, contact HHA and request “Haven Horn Bill” for assistance or mobilise company craft.

7. Fires on small craft may be dealt with by using Marine Department craft and portable pumping equipment provided by the Fire Service.

5.2 FIRE:

• IPSWICH PORT SHED • OPEN QUAY • VEHICLE PARKING AREAS

1. IMMEDIATELY



EMERGENCY 9-999 – FIRE SERVICE (and ambulance if required)

GIVE DETAILS OF POSITION ON DOCK ESTATE

Plus any special hazard if known, e.g. timber, fuel, cargo etc and directions to correct port entry gate.


2. SEEK ASSISTANCE

Do not effect any rescue and attempt to extinguish the fire unless you are trained and it is safe to do so or until the arrival of the Fire Service.

DO NOT enter the shed without a second person outside or until you have ascertained positively that it is safe to do so and then only if there is a risk to life for person/s in side of the building

Ensure all personnel are accounted for.



Tel – 01473 211066 / 217751

VHF channel 68

• Harbour Master and/or Duty Officer, extension 434

4. ONS TO ADVISE

• Senior Engineer Ext 348 or 637

Any of the following when instructed to do so by the Officer in charge at the fire.

• Electrician Ext 570/571/684/513 • Operations Manager Ext 630/633 • Safety Manager 07764 906861

Any Tenants whose property may be at risk (see Section 10 for Tenants telephone numbers).

Any Agents whose ship may be at risk or required to be moved (see Section 10 for Agents telephone numbers).



N.B. HAZARDOUS CARGO INFORMATION IS AVAILABLE FROM ONS

5.3 FIRE OR EXPLOSION IN ELECTRICITY SUB STATION

1. IMMEDIATELY


GIVE DETAILS OF POSITION ON DOCK ESTATE

Plus any special hazard if known, e.g. timber, fuel, cargo etc. Important – warn Fire Service of danger of exposed live and high voltage equipment and directions to correct port entry gate .


2. SEEK ASSISTANCE

Issue general warning of DANGER OF EXPOSED LIVE HIGH VOLTAGE EQUIPMENT.


DO NOT ATTEMPT TO EXTINGUISH THE FIRE AFTER EXPLOSI ON



Tel - 01473 211066 / 217751

VHF channel 68


4. ONS TO ADVISE

• Senior Engineer 348 or637 Any of the, when instructed to do so by the Officer in charge at the fire.



• Electrician Ext 570/571/684. Out of Hours 07860 178113 • Operations Manager Ext 630/633. Out of Hours 07889 505877 • Safety Manager 07764 906861



5.4 FIRE ON TENANTS PROPERTY

1. IMMEDIATELY


GIVE DETAILS OF NAME OF FIRM POSITION ON DOCK ESTATE

Plus any special hazard if known, e.g. timber, fuel, oil ,cargo etc and directions to correct port entry gate.


2. SEEK ASSISTANCE

Do not effect any rescue and attempt to extinguish the fire until the arrival of the Fire Service, if safe to do so.




Tel – 01473 211066 /217751

VHF channel 68




4. ONS TO ADVISE

• Senior Engineer 348 / 637

Any of the following when instructed to do so by the Officer in charge at the fire.

• Electrician Ext 570/571/684 • Operations Manager Ext 630/633 • Safety Manager 07764 906861



.

5.5 FIRE INVOLVING HAZARDOUS SUBSTANCES ON SITE PLA N

In the event of a fire involving hazardous substances the following must be observed.

1. The area around the fire must be evacuated. Personnel should be directed to a safe UPWIND location. Note: Wind direction can be readily assessed by sig hting the wind socks located around the port. There are 2 on Cliff Quay and 1 on West Bank.

You should NOT ATTEMPT RESCUE Await the Fire Department.

2. Inform the Emergency Services as soon as possible giving as much information as possible including:

• The exact location of the fire with directions to correct port entry gate.

• The type of hazardous material involved

• The quantity of substances involved

• From which direction to approach the site, indicating if toxic fumes are being created and the wind direction and drift



3. It is important that molten chemical or water run-off is not allowed to enter drains or pipes as this could increase the hazard and cause severe environmental damage.

4. If acetylene gas cylinders or explosives are involved in the fire a minimum evacuation area of 200m must be enforced and instructions then taken from the fire officers on site.

5. Consider with the Emergency Services whether the off-site emergency plan should be invoked. Residents and occupiers of properties down wind of the fire may need to be evacuated if it is deemed that there is a threat of toxic fumes reaching them.

6. Use gatehouse control to ensure that unauthorised personnel cannot approach the site, thereby placing themselves in danger.

7. Arrange for medical assistance and ambulances if necessary.

8. Update the ONS Operator and Duty Officer as frequently as possible.

9. If fire involves Ammonium Nitrate and the scale could affect any of the other tenants”, then they must be informed without delay. “Listed Sites” are IAWS.and LBTF ( ECO OIL)

Return to relevant emergency procedure page.

5.6 SUFFOLK FIRE SERVICE MARINE/DOCK INCIDENT

1. PORT EMERGENCY PROCEDURE:

Covers the attendance of the Suffolk Fire Service to an incident occurring within the area of ABP ,including wet dock, marinas etc

2. LOADING AREA

Any Quayside berth available, where access is available by ladder or pontoon.

3. VESSEL FOR TRANSPORTATION



Personnel and equipment transportation to be arranged between Suffolk Fire Service and ABP Ipswich Harbour Master.

The work boat and Haven Hornbill will be used for transporting the Fire Service on the water when required or the fire departments on craft.

In the event of any Port Emergency involving a vessel alongside, then one of these boats will be mobilised as part of a first attendance of fire service manpower and equipment.

Both craft are fitted with marine radio and will contact Ipswich Port Radio Channel 68 or Harwich VTS on channel 71.

5.7 BOMB THREAT EMERGENCY PROCEDURE

If a bomb threat is received the following procedures must be observed:

• If the threat is received during normal office hours at the Old Custom House (OCH), complete the bomb threat form immediately ( page 43) and inform the Port Manager and the ONS .

• If the bomb threat is for the Old Custom House call the Police on 999

• If the bomb threat is for another area of the Port and not OCH following the call to ONS fax 230915 a copy of the bomb threat form. {Bomb threats from the Marina report to ONS.}

• Once the ONS has been informed contact the Port Security at Cliff Quay No1Gate

or West Bank No6 gate (which ever area is at risk) and fax a copy of bomb threat form

• ONS on receipt of the faxed bomb threat form will contact the Police on all occasions other than when the bomb treat has been received at the OCH and concerns a threat just to the OCH .

• ONS will then contact the Port Facility Security Officer or Deputy

• If the threat is received outside normal office hours then it is more than likely the ONS will receive the call. In which case they must complete the bomb treat form (Page 43 )and follow the above procedure.

If the Police call with information regarding a bomb threat this information must be acted on immediately. The Duty Officer and Port Facility Security Officer must be ADVISE AT ALL TIMES:

• The Police Tele. Nos 999.

• Harbour Master



The Port Facility Security Officer or Deputy will need to know as much as possible about the threat and on this information a decision will be made on what further action needs to be taken and which other departments need to be informed.

These may include:

• HM Customs See section 2 for Tel. No

• Suffolk Joint Emergency Planning Unit See section 2 for Tel. No

• Any other organisation as felt necessary by their location.

The action to be taken could be one of the following:

• Full scale alert with possible evacuation of certain areas of the Port.

• Minor threat with a warning to areas to keep a lookout for suspicious packages.

If a serious threat occurs or a suspicious package is found then it is likely that the Police or Bomb Squad will take over control of the situation and it will then be up to all persons employed by ABP Ipswich to offer every assistance.

It is likely that any bomb threat would be received either in the post or by telephone .If a postal threat is received then it is very important that the letter is handled minimally. Inform police as soon as possible.

Should the threat be received by telephone, the person receiving the notification of the threat must try to note down the actual words of everything said and extend the conversation to obtain as much information as possible about the nature of the threat. It is important to obtain as much of the following information as possible.

IS THERE A CODE WORD?

WHAT TIME IS IT SET TO GO OFF?

WHERE IS THE EXACT LOCATION OF THE DEVICE?

WHAT TYPE OF EXPLOSIVE DOES IT CONTAIN?

WHAT TYPE OF DETONATOR DOES IT HAVE?

WHAT WOULD CAUSE IT TO EXPLODE?

WHO PLACED THE DEVICE?

WHY WAS IT PLACED?

WHAT IS THE NAME OF THE PERSON CALLING?

HOW CAN THE CALLER BE CONTACTED?



The person receiving the call should try to note impressions of the voice such as:

a. Sex of caller

b. Approximate age

c. Type of accent

d. The way in which the threat was delivered

e. Taped message, read out, bad language, well spoken, evidence of

being under the influence of alcohol / other substances.

f. Characteristics of the caller's voice

g. Background sounds, e.g., street, machinery, traffic, music, voices

h. Did it appear to be from a call box?

i. The time and length of the call

(Copies of the 'Bomb Report Form' to be filled in on the next page as the call is received or as soon as possible after call whilst still fresh in your mind)



BOMB THREAT CHECK LIST

QUESTIONS TO ASK

When is the bomb going to explode?

Where is it right now?

What does it look like?

What kind of bomb is it?

What will cause it to explode?

Did you place the bomb?

Why?

What is your address?

What is your name?

Was there a code word?

EXACT WORDING OF THREAT

Sex of caller

Race

Age

Length of call

Tel number at which call was received

Time

Date / /

Threat language

Well spoken

(Educated)

Incoherent

Foul

Taped

Read

Irrational

Callers voice:

Calm Nasal

Angry Stutter

Excited Lisp

Slow Raspy

Rapid Deep

Soft Ragged

Loud

Clearing throat

Deep breathing

Laughter Crying

Normal Cracked

Accent Distinct

Slurred Familiar

Disguised

If the voice was familiar who did it sound like?

Background sounds:

Street Factory



Animal Crockery

Voices Clear

PA Static

Music Local

House

Long distance

Motor Booth

Office Machinery

Other

Remarks

Report call immediately to

Phone No.

Date / /

Position

Port Emergency and Major Incident Plan


5.8 Delays in Loading Explosives to Ship

In the event of a delay in vessel loading, lasting more than 24 hours, the explosives must be kept on the vehicle and parked in the designated parking area, as required under Regulation 32 of DSHAR. On the West Bank this is adjacent to Ro-Ro 2 linkspan, at a point away from passing vehicles. For the loading of explosives, within a freight container on Cliff Quay, the lorry will be requested to arrive at the port just before loading and vacate the port with the container if it cannot be loaded

• Notify the Explosives Officer : 07764 906861 • See details in Appendix 2 for further information


Shells and other ammunition found in sea dredged aggregate along with any unknown chemical located in the port area giving off flames through spontaneous combustion , should be treated as an explosive ordnance device.

Shells and Ammunition

1. Call Emergency Services Police (999) Give the following information • Type and amount of Ordnance if known • History and condition if known • Site of Ordnance and access points • Contact number of site operator

2. Inform Port Security

3. If advised by the Police /Bomb squad clear surrounding area including buildings up to 50 metres ( this may be extended on advice from Emergency Services and MOD) If necessary, arrange a role call

4. Do not move ordnance wait for Bomb Disposal Team 5. Inform Harbour Master, PFSO, Safety & Operation Manager 6. Follow instructions and Advice from Emergency Services

`

Volatile Chemicals

The course of action when dealing with these chemicals is dependant on the history of the substance involved, amount and location. There is no way of knowing if we are dealing with an explosive ordnance device or a chemical spillage, unless we know the history of a substance. This will normally be left to the Emergency Services to make this distinction.



Actions to be taken will follow those for Shells and Ammunitions, with care take to keep persons upwind of an incident.

Appendix 1

The

Timber Treatment Plant

West Bank

The following chemicals are now used and stored in the Timber Treatment Plant:

1. Tanalith “E” 3494. This is the main preservative and is stored in bulk tanks. “Harmful”

2. Tanagard 3755. Stored in 640 litre plastic container and added to the Tanalith automatically by pump. “Corrosive”

3. Antifoam 1478. Stored in 25 litre plastic containers and added to the Tanalith automatically by pump. “Harmful”

First Aid following exposure to the above:

Inhalation: Remove patient to fresh air, keep warm and at rest, in half-upright position. Loosen clothing and seek immediate medical advice.

Ingestion: Do not induce vomiting, give 250ml of milk to drink followed by water, both sipped slowly. Seek medical advice immediately.

Eyes: Immediately wash out with plenty of water for at least 15 minutes, irrigate eyes thoroughly whilst lifting eyelids. Obtain medical attention immediately.

Skin : Remove contaminated clothing immediately and drench skin with plenty of water, then wash with soap and water. Seek medical advice if necessary.

In case of accident or if you feel unwell, seek medical advice immediately.



`Appendix 2

EXPLOSIVES

LICENCE DETAILS

The Health & Safety Executive has granted Associated British Ports Ipswich an Explosives Licence under Regulation 36 of the Dangerous Substances in Harbour Areas Regulation 1987, permitting explosives to be brought into, carried and handled, within the Harbour area at the RoRo berth West Bank and Power station Berth . Cliff Quay.

TYPES OF EXPLOSIVE

Explosives are allocated to Class I under the United Nations classification scheme for dangerous goods. Class I is sub-divided into six divisions:-

Division 1.1 Substances and articles which have a mass explosion hazard.

Division 1.2 Substances and articles which have a projection hazard; but not a mass explosion hazard.

Division 1.3 Substances and articles which have a fire hazard and either a minor blast hazard or a minor projection hazard or both; but not a mass explosion hazard.

Division 1.4 Substances and articles which present no significant hazard.

Division 1.5 Very insensitive substances which have a mass explosion hazard. (For emergency planning purposes they should be treated as Division 1.1 explosives.)

Division 1.6 Extremely insensitive articles which do not have a mass explosion hazard.

EXPLOSIVES INCIDENTS

Likely to fall into one of two categories:-



i Those where the explosives initiate without warning.

eg when a load is dropped from a considerable height.

ii Those where the explosives initiate after becoming involved in another event such as an adjacent fire.

EMERGENCY ARRANGEMENTS

If an explosion occurs without warning, there is little that can be done to prevent injuries. In this case the main priorities are

• the safe rescue of casualties • the evacuation of the uninjured • any action that will prevent the incident spreading to other explosives,

dangerous goods or property It is important to keep to the limits specified and minimise the number of people

involved. If the explosives are not imminently threatened by another event, it may be possible to

prevent them becoming involved, eg by spraying them with water. If they are threatened or have already become involved, the action required will depend on the types and quantities of explosive present. If in any doubt as to their type, they should be treated as Division 1.1.

Division 1.1 and 1.5 Explosives The main hazard from Division 1.1 and 1.5 Explosives is an explosion affecting virtually

the entire load almost instantaneously. The blast will shatter anything close by and severely damage buildings in the surrounding area. The flash and firebrands thrown out may start secondary fires. Apart from those at most risk close to the explosion, people will generally be better off out in the open and not in buildings or under structures which might collapse on them.

With these type of explosives, rapid evacuation is the primary course of action. Based

on the maximum quantity of explosives liable to be present, everyone involved in the operation to at least the distance shown in the Licence headed “Distance to Other Explosives or Persons in the Open”.

The absolute minimum for RoRo 1 and RoRo 2 is 8m to 48m with the Power Station

57m to109 m. The distance from berth within which buildings may only be occupied by persons

essential to the handling operations., is the safeguarding distance SD2 from the Licence.

RoRo 25m to 145m



Power Station Berth 165m to 250m Buildings need to be cleared of people to at least the distance shown in the Licence

headed “Distance to a Passenger Vessel” and if possible, the SD2 distance above.

Limiting distance to a passenger vessel RoRo 1 and RoRo2 is 25m to 148m with the Power Station quay being 172 m to 328m

As projectiles are a possibility, assembly points should be on the far sides of buildings

to shield people from any explosion. The assembly point should not be immediately outside a building, because of the risk of flying glass and other debris.

Division 1.2 Explosives

The main hazard from Division 1.2 Explosives is missiles; some fast, some lobbed and including firebrands, possibly whole or part sub-munitions, packaging etc. Some may explode on impact. The fragment throw will not necessarily depend on the quantity of explosives involved. There could be secondary fires.

Incidents involving Division 1.2 Explosives are characteristically sporadic explosions of individual articles over a prolonged period, possibly several hours. The best protection from this type of explosive is shelter; but it is essential that people stay well clear of windows. People in the open should be evacuated as far as possible, at least 400m and more if possible.

Division 1.3 & 1.6 Explosives

The main hazard from Division 1.3 and 1.6 Explosives is intense radiant heat. The explosives are liable to burst into flames, probably violently, without warning. There could be flying firebrands as well as flame jetting. The best protection is a combination of distance and shelter. If it is not possible to evacuate people to the “Distance to Other Explosives or Persons in the Open”, they should be advised to seek shelter behind buildings wherever possible.

Division 1.4 Explosives

Division 1.4 Explosives, if initiated, give rise to a serious, but localised fire. Emergency procedures for fires should be adequate for this type of incident.

INFORMATION TO EMERGENCY SERVICES

i Evacuation

Terminal’s Emergency Plan needs to specify when and how evacuation is organised. In adjacent office blocks, close all curtains and blinds.



ii Access

Adequate means of escape and access for emergency services need to be maintained whenever explosives are present. As an accident could occur to a vehicle going to or from a berth, the Emergency Plan for the Terminal needs to cover such foreseeable incidents.

iii Emergency Information

If an incident occurs, the Emergency Plan must be implemented quickly and the emergency services informed of all hazards without delay. The berth operator needs to notify the Master of an Explosives Ship, of the emergency arrangements at the berth as soon is practicable, after the ship has berthed. This must include written details of the signals to be used in an emergency and how to call the Emergency Services. (The berth operator will supply the Emergency services with information on the type , quantity and location of all explosives at a berth and details of any other dangerous goods.).

PARKING ROAD VEHICLES CARRYING EXPLOSIVES IN PORT A REAS

In the event of unforeseen delays in a movement of explosives through a port, a parking area may be used to hold the explosives vehicle, without the need for the area to be licensed as a magazine under the Explosives Act 1875, for a period of up to 24 hours.

The following precautions should be followed:

• Inform Explosive Security Officer 07764 906861 • Security arrangements to be made • Cargo to remain on vehicle • Area to be sited away from occupied buildings and operations • Area to be designated under Rule 32(1) of DGSA Regs • Area not to be used for keeping any other hazardouse substances

LICENCE DETAILS

SPECIAL CONDITIONS



No loading, unloading or handling of explosives shall be carried out if a vessel carrying bulk supplies of flammable liquid with a flash point below 23 c is berthed within 300 metres of the RoRo Berths.

1. Only explosives detailed in this licence may be handled 2. Vessels with explosives can only berth in areas as specified in the

licence 3. Explosives shall only be loaded or unloaded at t he berths specified in

the licence 4. In respect of a place so specified:

(a) the quantity of explosives present shall not ex ceed that specified (for the Division of explosives concerned) in colum n 1 of the schedule , except that where the explosives include those in compatibility groups A,B or F the aggregate quantit y present shall not exceed one third of the quantity so speci fied , unless the explosives in compatibility groups A,B or F

(1) are separated from other explosives so as to pr event communication of explosion to those other explosive s: and

(2) do not exceed one third of the quantity so spec ified

(b) no loading or unloading shall take place while (1) any person not involved in the explosives handl ing

operation is present in any building within the dis tance specified in column 2

(2) any passenger vessel is within the distance spe cified in column 3

(3) any other vessel or vehicle containing an unrel ated consignment of explosives, or any person not requir ed to be involved with the loading or unloading operat ion, is within the distance specified in column 4

(4) any other special condition

5. Where the quantity of explosives present is not specified in column 1 of the schedule, the quantity shall be rounded up and treated as the next higher quantity for ascertaining the distances

6. Where explosives in different Divisions are car ried together then (a) distance between the explosive and object. F or the purpose of

applying the schedule , all explosives(with the exc eption of 1.4) shall be deemed to be in the division amongst them which comes highest.

(b) Except that where explosives in Division 1.5 ar e carried with explosives in Division 1.2 then, for the purpose of this schedule shall be deemed to be in Division 1.1

7. Distances referred to shall be measured as the s mallest

Note: See following pages for Safeguarding Distance s for Ro-Ro berths and Power station berths



Safeguarding Distances: SD1=97m SD2 =14 5m SD3 =290 m

Column 1

Column 2

Column 3

Column 4

Maximum aggregate quantity (KGS)

of net explosives quantities of each Division of Class 1 allowed to be present if distant limitations are met.

Distance from berth within which buildings may only be occupied by persons essential to the handling operation

Limiting distances to a passenger vessel

Limiting distances to persons in the open or other explosives

1.1, 1.2, 1.3 or 1.5

Metres

Metres

Metres

100 100 130 100

500 500 500 500

1000 1000 12000 1000

1500 1500 26000 1500

25

120

120

145

25

72

113

148

8

24

38

48

Permit/Licence Cargo Type Comments

ABP LAPPL 35/RJD/3 Handling &

Storing Coal • Can store up to 6,000

tonnes and screen the product at 3 Shed

ABP Explosives Licence

X1/4811/26/1 Explosives

Consult details

• Tranship at RoRo and power Station Berth

•

ABP GAFTA Approval Grain & Feed Trade

•



Port Held and Tenant Operational Licences

APPENDIX 3

Procedures to follow when dealing with an Explosive Device located at Brett’s and Sims - West Bank Terminal.

Note: This procedure will be followed when the incident has escalated to a level that the police have taken control.

Once the Police, Bomb Disposal Team, ONS and Ops Manager have been contacted then:

1. Close down gate 6B and all yard gates on the main access road.

.

ORIGIN FERTILISERS (Formerly IAWS)

Hazardous Substances Consent 1/99/0468/HS

Ammonium Nitrate

• Lower Tier COMAH • Can store up to 4,999

tonnes • Restricted to a maximum

period of 4 months in every 12

LIQUID BULK TANK

FARM

Deemed Consent from Ipswich Borough Council

Storage of Liquid Bulks

Maximum of : • 10,130 tonnes of motor

spirit • 9,840 tonnes of

flammable substances • 600 tonnes of extremely

flammable substances • 44,795 tonnes of

environmental substances, 2,000 tonnes Formured

IPSWICH GRAIN

TERMINAL

GAFTA Approval Grain & Feed Trade

• IGT stores Sheds 16, 17 & 18

SENTINEL GAFTA Approval

Trade Associated Scheme for Combustible Crops

406336 01/07/04

Grain & Feed Trade Animal Feedstuffs, Grain, Oilseeds & Pulses

• Sentinel Terminal Bays 1-14

• Handling & storing



2. Contact all the other tenants on the West Bank Terminal giving them the same information as above. (Note: Phone numbers are located within the gatehouse)

3. One guard to take control of the traffic management and keep the access road clear at all times for emergency vehicles.

4. Direct the Emergency Services to the required area or arrange an escort.

5. Follow directions for evacuation if required from either 5,6 or 7 gates



VESSELS ON FIRE

Date:…………………………………… Time…………………………….

Vessel Name……………………………………….. Call Sign…………………………….

Port of Registry…………………………………. GT……………. NT………………

Length……………………… Breadth…………………. Draft……………………..

Owners/Agents……………………………………………………….

Position…………………………………………………………………………………

ETA IPSWICH…………………………………………………..

Any injury to Personnel Yes/No

Any Dangerous Goods or Substances Yes/No IMDG Class...........................

Any Oil pollution Yes/No Type & Amount………………

Has the Coastguard been informed Yes/No

Is the fire under control Yes/No

Is there flooding of compartments Yes/No

Is flooding continuing Yes/No

Is the vessel stable Yes/No

Is the vessels steering/engines damaged Yes/No

Are tugs required Yes/No

Have pilots been ordered Yes/No

Are Emergency Services required Yes/No

Remarks.

Port Information



Harbour Master/Port Manager Time informed…………HW …Time…………..

Berths available LW Time……………..

Emergency Services informed (if required) Yes/No

Port Security informed Yes/No



SECTION 6

VESSELS

Contents

6.1 Marine Incident - Collision in River

Marine Incident - Grounding of Vessel Not Under Command

Marine Incident - Not Under Command

6.2 Marine Incident - Vessel Sinking

6.3 Marine Incident - Obstruction in River

Pro Forma Collision Damage

Pro Forma Vessel Aground



6.1 MARINE INCIDENT:

• COLLISION IN RIVER • GROUNDING • GROUNDING OF VESSEL NOT UNDER COMMAND

6.1.1 When ONS operator becomes aware of a collision, grounding or vessel not under command in the river, he should IMMEDIATELY inform all shipping in the river of the hazard.

6.1.2 The ONS will then advise at all times:

• Harbour Master/Deputy and Duty Officer.

• Coast Guard - Tel: 01255 675518, giving as much information as possible.

• Harwich Haven Control if appropriate - Tel: 01255 243000.

6.1.3 The ONS should try and establish contact on the radio with the ships concerned and obtain a situation report.

6.1.4 The ONS should ascertain whether there has been loss of life or injuries to persons, in which case the Police and Ambulance services should be immediately informed.

The Agents for the ship(s) concerned should be informed as soon as possible. See section 12 for telephone numbers.

6.1.5 If necessary:

The Harbour Master or Duty Officer will arrange for a launch to be manned to attend the scene of the collision and render assistance if possible.

Keys and starting instructions for the boat are held in the ONS.

6.1.6 The ONS should take note of the prevailing weather conditions, including wind speed and direction. The Harbour Master should be kept informed of radio reports at frequent intervals.

6.1.7 If a tug is called for: -

• Svitzer Tugs 01394 613222



•

IF A VESSEL GROUNDS IN THE RIVER OR IS LIABLE TO GR OUND, SVITZER TUGS ARE TO BE CALLED FIRST. IF A VESSEL IS ACROSS THE RIVER, IPSWICH TUG TO BE CALLED AS WELL.

6.2 MARINE INCIDENT - VESSEL SINKING

6.2.1 On receipt of a message that a vessel is sinking in the river, the ONS will IMMEDIATELY inform all other shipping in the river of the hazard.

6.2.2 If the lives of the crew are in danger, it may be necessary to contact Harwich Lifeboat, in which case dial:

9 - 999 - ASK FOR POLICE/COAST GUARD

6.2.3 The ONS will then advise the Harbour Master and Duty Officer.

6.2.4 If the original message came from a source other than the vessel concerned, the ONS should be informed and they will try and establish contact on the radio with the ship concerned as soon as possible.

6.2.5 The ONS should inform the Agent of the vessel concerned as soon as possible. See section 10 for telephone numbers.

6.2.6 If necessary:

The Harbour Master or Duty Officer will arrange for a launch to be manned to attend the scene and render assistance if possible.

Keys and starting instructions for the boat are held in the ONS.

6.2.7 The ONS should take note of the prevailing weather conditions, including wind speed and direction. The Harbour Master should be kept informed or radio reports at frequent intervals.

6.2.8 If a tug is called for: -

• Svitzer 01394 613222 • Ipswich Duty tug Contact via ONS VHF Ch 68/ Tel.01473 211066 •



6.3 RIVER INCIDENT - OBSTRUCTION IN RIVER

6.3.1 On receipt of a message that a yacht has overturned or a large piece of timber is floating in the channel or any similar obstruction which may prevent the safe navigation of the channel, the ONS will IMMEDIATELY inform all shipping in the river of the hazard.

If a person’s life is endangered, as may be the case with an upturned yacht, the ONS should:

DIAL 9 - 999 - ASK FOR POLICE/COAST GUARD

6.3.2 The ONS will then advise the Harbour Master or Duty Officer.

6.3.3 If necessary:

The Harbour Master or Duty Officer will arrange for a launch to be manned to attend the scene and render assistance if possible.

Keys and starting instructions for the boat are held in the ONS



Collision Damage

Date Time

Vessel Name ………………………………. Call Sign………

Port of Registry…………………….. NT………… GT……………

Length ………….. Breadth ………….. Draft ………

Owners/Agents…………………………………………………..

Position…………………………………………………………..

ETA IPSWICH…………………………………


Any Dangerous Goods or Substances Yes/No IMDG Class……………….

Any Oil Pollution Yes/No Type & Amount……………





Any overhangs from collision damage Yes/No

Is the vessels steering or engines damaged Yes/No


Have Pilots been ordered Yes/No

Are Emergency Services Required Yes/No

Remarks.

Port Information.

Harbour Master /Port Manager Time Informed………. HW Time……….

Berths available …………………………………………. LW Time……….

Emergency Services Informed (if required) Yes/No

Port Security informed Yes/No.



Vessels Aground

Date Time

Vessel Name ………………………………. Call Sign………

Port of Registry…………………….. NT………… GT……………

Length ………….. Breadth ………….. Draft ………

Owners/Agents…………………………………………………..

Position…………………………………………………………..


Any Dangerous Goods or Substances Yes/No IMGD Class………………..

Any Oil Pollution Yes/No

Type and amount of any oil pollution …………………………………

Type and amount of bunkers onboard …………………………………




Is flooding being checked by pumps Yes/No


Is the vessels steering or engines damaged Yes/No


Have Pilots been ordered Yes/No

Are Emergency Services Required Yes/No

Remarks.



Port Information.

Harbour Master /Port Manager Time Informed………. HW Time……….

Berths available …………………………………………. LW Time……….

Emergency Services Informed (if required) Yes/No

Port Security informed Yes/No.



SECTION 7

Please see separate publication –

Flood Contingency Plan – ABP Port of Ipswich 2014



SECTION 8

SPILLAGE AND POLLUTION

Contents

8.1 Pollution – Oil Spill in River or Dock

8.2 Non Hazardous Oil/Chemical Spillage on ABP Property

8.3 Chemical Spillage of Hazardous Substances on ABP Property

8.4 Ships Oily Waste and Sludge Disposal at Ipswich

8.5 Radioactive Substance, Contingency Plan

8.6 Operation Cyclamen Radiation Detection ( Currently not in operation)

IN THE EVENT OF OIL SPILLAGE OR POLLUTION – REFER TO IPSWICH OIL SPILL CONTINGENCY PLAN



8.1 POLLUTION – OIL SPILLAGE IN RIVER OR DOCK



Extension 469

Night Telephone No. 01473 211066/217751

VHF Channel 68



• HARBOUR MASTER • DUTY OFFICER • SAFETY MANAGER

• The Operator is to commence to complete a POLREP Form.

3. The first officer to attend will take the duties of Incident Officer and will follow the procedures in the ABP Ipswich Oil Spill Response Manual.

8.2 NON HAZARDOUS OIL/CHEMICAL SPILLAGE ON ABP PROP ERTY (LAND)



Extension 469

Night Telephone No. 01473 211066

VHF Channel 68



Advise the type of chemical if known.

If the nature of the spillage is not known, assume that the situation is hazardous and follow section 8.3



• HARBOUR MASTER • DUTY OFFICER • SAFETY MANAGER

3 The Harbour Master or Duty Officer will ascertain the correct dispersal procedure. If unable to disperse the hazard with ABP personnel and equipment, the Fire Service should be informed.

In all cases the spillage must be prevented from entering the water course.

8.3 CHEMICAL SPILLAGE OF HAZARDOUS SUBSTANCES ON AB P PROPERTY

When an incident of the above nature occurs, it must be decided as to whether it is an urgent or non-urgent nature.

To help in ascertaining the type of hazard involved, we must ensure that we are in possession of a packing list, a hazardous cargo declaration or ships import manifest indicating hazardous goods or other attached papers. Lorry drivers should have "TREMCARD" showing all hazards. This information can be obtained from the following points outside normal working hours: -

1. Security gate Cliff Quay

2. West Bank Security Gate.

3. ONS has detailed information on all hazardous arrivals.

When it is decided to be of an urgent nature, the following action will be taken.

1. Call Emergency Services: (999) Give following information.

a) Site of spillage

b) Commodity involved - amount

c) If it involves injury to persons

d) Give a contact Telephone number for Commodity information, ICI etc.



2. Do not move packages/containers/trailers unnecessarily.

3. If deemed to be necessary clear surrounding area including buildings up to 50 metres. (Persons should keep upwind of incident).

If necessary, arrange for roll call of persons.

4. If persons are injured, have local first aider in attendance.

5. Inform Harbour Master Safety Manager/ DGSA

6. Contact Alder & Allan Hazardous & Noxious Substances Emergency Response Service if required

If it is decided that the incident is of a non-urge nt nature, the following action should be taken.

1. Isolate the package/container/trailer and contain the spillage. Minimum amount of sweeping. Keep personnel away from spillage.

2. Inform the Shippers, "as per label on package" or per shipping note to arrange

for their expert to deal with spillage.

3. Experts may decide to call in Fire Brigade to clear the spillage on their behalf, if so:

• Inform Fire Brigade Control centre (See section 2 for Tel. No.) giving the following details:

“Incident is of a non urgent hazardous nature and that Shipper – as per label on package e.g. ICI – has been informed and requested to deal with damaged packages.”

“No assistance required at time of calling” or “Shippers are requesting your assistance”.

The emergency will remain in force until the Site Incident Officer has been advised by the Emergency Services that the incident is "safe".

NB. For disposal of damaged drums consult the "Port Waste Management Plan".



8.4 SHIP'S OILY WASTE AND SLUDGE DISPOSAL AT IPSWIC H

All Ports are required to provide, or to arrange facilities for vessels to dispose of oily waste and bilge water by pumping it ashore instead of polluting the ocean.

Agents may of course employ any firm they choose to remove waste oils, however, should a request be made to ABP Port of Ipswich for this service, the Duty Officer or Harbour Master shall be advised so that they can make the necessary arrangements and contact the following companies:-

COMPANY NAME OFFICE TEL NO. OUT OF HOURS CONTACT

NO.

BINDERS 01473 830582

FAX 01473 832175

EMERGENCY NUMBER SAME CALLS DIVERTED TO DUTY PERSONNEL

BIFFA 01473 831725

ECO oil 01473 253450 Mob 07714 678876

Mob 07918 641336

8.5 RADIOACTIVE SUBSTANCE - CONTINGENCY PLAN

In the event of an incident involving a Radioactive Package/s on ABP Ipswich property or on a vessel within the Port limits, the following procedures should be adopted. DO NOT ATTEMPT TO HANDLE OR REMOVE THE PACKAGE(S).

1. Immediately inform:

The Senior Person in charge at the Site of the incident and the Ship's Master if on board vessel.

2. Evacuate

Evacuate an area of 20 metres all round the site of the incident and erect a temporary barrier using whatever material is available to mark out the NO GO AREA

3. As soon as possible



The Incident Officer will carry out an inspection of the site, obtain full details of the substance and degree of involvement. He and/or the Ship's Master should then advise the Orwell Navigation Service Duty Officer, giving him as much detail as possible.

4. On receipt of the report, the Duty Officer should inform the Harbour Master or Duty Officer immediately.

The Duty Officer will then arrange to inform as ne cessary

• The Emergency services - if not already involved 999 • The Environment Agency - 0370 8506506 Emergency 0800 80 70 60 • The Health and Safety Executive – 01245 706200, 24 hr 0151 9514000 • Sizewell A Power Station British Nuclear - 24hrs 01728 653653 • HSE Radiological Section (Liverpool) - 0151 951 4813

5. On Site

All persons should be kept UP WIND of the incident and, if involving a fire, - KEEP OUT OF THE SMOKE.

If any person or persons is suspected of being contaminated, their clothing to be isolated, placed in plastic bags and the persons should be given a good shower with a thorough washing of the hair, eyes and mouth and await medical inspection.

The Site Incident Officer to contact the Consigner/Consignee seeking their advice as to decontamination and collection etc.



8.6 Operation Cyclamen Radiation Detection (Not in use)

Mobile units operated around the port facilities by HMR&C, a portal is used to detect any radiation from cargo and vehicles leaving the port.

There are 3 levels of detection :

Level 1 the portal alarms.

• The vehicle is moved to an inspection warehouse • Custom officer inspects with hand held scanner and asses the reading • If there is an anomaly they will raise to level 2

Level 2

• The Custom Officer contacts Radiation Protector Advisor for advice • Vehicle will either be moved to a designated area or cordoned off, if the reading is

extremely high, incident may be raised to level 3 • Customs to inform ONS at this stage • ONS to call either Deputy Port Manager, Operations Manager or Safety

Manager/DGSA

Level 3

• Area around vehicle will be cordoned off • Radiation Protection Advisor will attend and advise on action to take • The situation is handed over to Suffolk Police as an incident.



a ASSOCIATED BRITISH PORTS

MAJOR EMERGENCY LOG SHEET

Incident: Date: Page No:

Location: Name:

Time Request Information From Action



a ASSOCIATED BRITISH PORTS

OIL POLLUTION REPORT FORMAT (POLREP)

Date: Time: From:

A

Classification of report

B

Date and time pollution observed and identity of observer/reporter

C

Position and extent of pollution

D

Tide, wind speed and direction

E

Weather conditions and sea state

F

Characteristics of pollution

G

Source and cause of pollution

H

Details of vessels in area

J

photographs taken and/or samples for analysis

K

Remedial action taken or intended

L

Forecast of likely effects

M

Names of those informed, other than addressees

N

Any other relevant information



SECTION 9

EMERGENCY PROCEDURES FOR DESIGNATED SITES

Contents

1. ABP Port of Ipswich Emergency Procedures, General

2. Cory Brothers Shipping Ltd

3. Grain Terminal (Ipswich) Ltd

4. ABP No 1 & 2 Sheds, Cliff Quay

5. ABP 500ft Berth, Cliff Quay

6. ABP Container Terminal, Cliff Quay

7. ABP Grain Terminal, East Bank Terminal North

8. Anglo Norden

9. Tarmac Terminal

10. ABP West Bank Terminal, 11 Shed

11. ABP West Bank Terminal, Brett Aggregates

12. West Bank Timber Areas

13. West Bank Terminal, Self Storage Site

14. List of Equipment Held

15. List of First Aid Kits and Locations



ABP IPSWICH

EMERGENCY PROCEDURES

ABP Ipswich has overall responsibility for the Ipswich Port Area and local managers of other companies are fully responsible for their own individual areas within the port precincts. Although the police, fire service and other emergency services will be involved in the event of a major emergency or disaster and it is important that all parties are aware of the main areas of concern and have a plan to deal with any emergency.

Each firm should have its own plans for dealing with any emergency at its own site and fixed evacuation assembly points as noted on the attached sheets.

Police action in the event of any major incident in the area will be in accordance with the Suffolk Constabulary major incident scheme.

It should be appreciated that, in the event of a serious fire, explosion, possible escape of dangerous gases or an oil spillage into the wet dock or the River Orwell, the affects could involve the neighbouring premises. These could extend beyond the immediate Port area to include:

NEAR CLIFF QUAY

Holbrook Road, small business premises etc, and nearby housing estates.

Evacuation of these premises and/or areas must therefore be borne in mind. (Police will decide)

Movement of shipping away from any berth may also become necessary in such a disaster and this must always be considered by the Police and those in charge at the scene of the incident, although the responsibility for such movements rests with the Harbour Master and ABP Port of Ipswich.

The individual firms involved have prepared lists of their responsible officers, hazard materials, emergency equipment and facilities - see relevant page.in Section 9

The evacuation of premises will be the responsibility of the individual firms under guidance by the Police, and evacuation points are noted on the attached sheets.

Police action, in the event of a major disaster, will be taken in liaison with the Fire Service, the manager of the firm concerned and ABP Ipswich who will, in turn, be responsible for ensuring firms in the immediate area are advised of a possible disaster situation - as per attached sheets.

Access to Cliff Quay is normally restricted to the entrance at Cliff Road/Toller Road junction but concern has been expressed by occupiers of the quay and by ABP Ipswich that this access could be blocked in the event of a serious incident occurring. A second route is available via Greenwich Road.



See Emergency Box for a small plan of the area to show the alternative access and exit points.

ABP Ipswich, together with all firms leasing properties in the Cliff Quay area, has drawn up its own plan of action to be used in the event of a major disaster. This provides for a communication point. The Orwell Navigation Service (telephone 01473 211066/217751) which is manned 24 hours a day to be available for advising adjacent firms when instructed to do so by the Duty Officer, Senior Fire Officer present, or the Police. The Orwell Navigation Service will have the names and telephone numbers of senior management for each firm, the equipment available for emergency use and the agreed evacuation and assembly points for personnel.

All movements of ships within the Port are controlled from the ONS. All vessels should, when advised of an emergency, stand by with their radios on and be ready to shift ship if required to do so at a moment’s notice.

ACTION AT SCENE (See Section 3)

The Duty Police Inspector, together with the Senior Fire Officer and a Manager of the firm concerned or the ABP Ipswich will assess the situation and further action will be determined by their 'on the spot' investigation. If immediate evacuation of an area or premises is required, the Police will take overall charge of the operation.

If a major disaster has occurred, the Police will arrange for a mobile communications vehicle incorporating an office, to be set up on site, and will be responsible to liaise with all the other emergency services.

NOTE. For action to be taken in the event of incid ents.

Section 4 Incidents/Accidents

5 Fire, Explosion or Bomb threat

7 See Flood protection document

8 Spillage/Pollution.



CORY BROTHERS SHIPPING LIMITED

Powell Duffryn House, Cliff Quay, Ipswich

Telephone: 01473 217979

Fax: 01473 219456

1. Personnel

For personnel on emergency call see Section 2 .

2. Risks

Mainly fire and general cargo - could include chemicals. High Risk of dust explosion for sites and sheds

3. Advice

In the event that any incident on this area could affect surrounding areas, the following are to be informed : -

Orwell Navigation Service: 01473 211066, ext 469, VHF Channel 68

ABP Ipswich Emergency Personnel - see section 2 for Tel nos

Liquid Bulk tank farm )

The Grain Terminal ) (see section 10 for Tenants Tel nos)

Suffolk Joint Emergency Planning Unit : 01473 265321/588933

Out of Hours (O/H) 01473 433440

4. Equipment Available

Fire Hydrants

Hand extinguishers

F.E.L,s

F..L.T,s

5. Evacuation Assembly Point

Cliff Quay, roadway opposite office



THE GRAIN TERMINAL (IPSWICH) LTD

POWELL DUFFRYN HOUSE, CLIFF QUAY, IPSWICH

Telephone: 01473 250461

Fax: 01473 233212

1. Personnel

For personnel on emergency call see section 2

2. Risks

Minor fire risk. High risk of dust explosion, for sites and sheds.

3. Advice

In the event that any incident on this area could affect surrounding areas, the following are to be informed : -


Cory Brothers Ltd )

Liquid Bulk Tank Farm) see section 10 for telephone numbers


Fire Hydrants

Hand Extinguishers

F.E.L,s

F.LT,s


Cliff Road in front of PD House



ABP PORT OF IPSWICH, CLIFF QUAY

NOS 1 AND 2 SHEDS OR ABOARD A VESSEL ON CLIFF QUAY BERTHS

Telephone 01473 211066 ONS 24/7

Fax 01473 230915

1. Personnel

For ABP personnel on Emergency call see Section 2 .

2. Risks

Mainly fire, although in and around sheds this could include chemicals Iie Ammonium Nitrate

No 2 Shed used for bulk grain and animal feed

Aboard vessels on these berths discharging bulk animal feed and fertilisers

No 1 Shed used for Cement.

3. Advice

In the event that any incident on this area could affect surrounding areas, the following are to be informed: -

Orwell Navigation Service: 01473 211066, ext 469, VHF channel 68

Master or officer in charge of vessels (including adjacent berths) see Section 2 for tel nos .

UKBA/HM Customs: 01394 303021

Suffolk Joint Emergency Planning Unit 01473 265321 / 588933 Out/Hours 01473 433440


Fire Hydrants + Hand held Fire Extinguishers Portal Cranes Mobile Cranes

Fork Lifts

F.E.Ll,s

Tugmasters

Skid Steers

5. Evacuation Assembly Points

No 1 Gate or Coldock depending on wind direction



500' BERTH, CLIFF QUAY OR ABOARD A VESSEL ON THIS B ERTH

Telephone 01473 211066 ONS.

Fax. 01473 230915

1. Personnel

For ABP personnel on Emergency call see section 2 .

2. Risks

Mainly fire with possibility of localised Toxic fumes

General cargo containers - all stowed in the open.

3. Advice



Master or officer in charge of vessels (including adjacent berths) see Section 2 for tel nos .

U.K.B.F.: 01394 303021

Ipswich Grain Terminal ) see section 10 for telephone no

Suffolk Joint Emergency Planning Unit : 01473 265321 / Oou of Hours 01473 433440


Portal Cranes

Mobile cranes

Fork Lifts (up to 20,000 lbs)

Tugmasters

Skid Steers


South end of RMG Stackers (near light pylon)



CLIFF QUAY (EAST BANK) CONTAINER TERMINAL

OR ABOARD ANY VESSEL AT THIS BERTH

Telephone 01473 211066/217751 ONS.

Fax. 01473 230915

1. Personnel


2. Risks

Mainly fire and possible chemical pollution from containers. Information on cargo storge can be found in the Cliff Quay Security Gatehouse.and O.N.S.

3. Advice

In the event that any incident on this area could affect surrounding areas, the following are to be informed:-


Master or officer in charge of vessels (including adjacent berths) see section 2 for tel nos .

U.K.B.A.: 01394 303021

Ipswich Grain Terminal )

Cory Brothers ) see Section 10 for telephone nos .

Liquid Bulk Tank Farm )

Suffolk Joint Emergency Planning Unit : 01473 265321 / 588933 Out of Hours 01473 433440


40t Portal Cranes + Mobile cranes

Fire Hydrant + Hand held Fire Extinguishers + F.E.L,s.

Fork Lifts

Tugmasters

Skid Steers


At South end of E.B.C.T near light tower. 500 ft Berth S.Cement building due prevailing S.Wly winds



CLIFF QUAY, GRAIN TERMINAL

EAST BANK TERMINAL NORTH, LBTF

OR ONBOARD VESSEL AT THESE BERTHS

Telephone O.N.S 01473 211066/217751 .

Fax. 01473 230915

1. Personnel


2. Risks

Petroleum/Liquid Gas - Fire/Spillage

Bulk liquid chemicals

Bulk grain. High risk of dust explosion in sites and sheds

Hazardous cargo information is available from ONS

3. Advice



Master or Officer in charge of vessels on these or adjacent berths

Agents for vessels on these or adjacent berths

Grain Terminal

Cory Brothers see section 10 for telephone nos .

Liquid Bulk Tank Farm

Suffolk Joint Emergency Planning Unit : 01473 265321 /01473 433440 OH.

Anglian Water Authority: 0845 7145 145


Mobile Cranes

Fork Lifts (up to 10,000 lbs)

Tugmasters

Skid Steers + F E L ,S

Fire hydrants + hand held extinguishers.

5. Evacuations Assembly Points

Cliff Road - Main Gate and Greenwich Road Junction



WET DOCK/ ORWELL QUAY ANGLO NORDEN TERMINALS

Telephone 01473 233244

Fax. 01473 230805

1. Personnel

For personnel on Emergency call see Section 2

2. Risks

Mainly fire

Bulk timber storage

Fuel Tank + Diesel Fuel

Treatment Tank

Sawdust in large quantities

3. Advice


Master or Officer in charge of vessels (including adjacent berths)


Parkside Premises including Residential Areas and University Campus

Orwell Quay Premises


Fire Hydrants + Hand Held Fire Extinguishers.

Forklifts

5. Evacuation Assembly Points Quayside



TARMAC TERMINAL CLIFF QUAY


Fax 01473 253343

1. Personnel

For ABP personnel on emergency call see Section 2

2. Risks

Fire from storage tanks of waste oil / diesel oil and Bituman

3. Advice





Emergency Planning Officer (Suffolk Joint Emergency planning Unit: 01473 265321 out of hours 433440)


Fire Hydrants + Hand Held Fire extinguishers

F.L.T,Sl

F.E.L,S


Gate to Coldock Office Area.



ISLAND SITE 4.5 6/9 SHEDS DOCK AREA IGT MJB Builders

See Plans in emergency Box for detailed information on these sites.

For Emergency telephone numbers see Section 10 (Ten nants) + Section 2

WEST BANK SOUTH


Fax 01473 692214

Sims 07984 566382

1. Personnel


2. Risks

Grain Dust + Animal Feed

Fire and chemical leakage’s

.

3. Advice





Emergency Planning Officer (Suffolk Joint Emergency Planning Unit 01473 265321/out of

hours 433440 )

Police

HM Customs: 01394 303030


37.5t Portal Crane

Fire hydrants + Hand Held Fire Extinguishers

First Aid Kit and Stretcher (Terminal Office)

Tugs



Skid Steers

Fork Lifts


Area opposite Custom Shed near toilets.

6. Site Access

Main gate South entrance gate no. 6

WEST BANK TERMINAL - 11 SHED


1. Personnel

For ABP personnel on Emergency call see section 2

2. Risks

Mainly fire

Hazardous information in Security Gatehouse or at D .G.S.A.

3. Advice





U.K.B.F: 01394 303021


Hand Fire Extinguishers in office and shed

First Aid Kit in Office

Tugs

Fork Lift Trucks


South East Corner of No 11 Shed



WEST BANK TERMINAL BRETT AGGRIGATES

Telephone 01473 736441 (Brightwell office)

1. Personnel

For personnel on Emergency call see section 2

2. Risks

Fire

Storage tank for fuel 1800 litres diesel and 205 litres engine oil

3. Advice






Various hand held fire extinguishers

Life jackets

First aid kit


Outside Ro Ro Office



WEST BANK TIMBER AREAS

ABP Office Tel 01473 692222

Fax 01473 602266

Kingsfleet. Timber Ltd. Tel 01473 692753

Fax 01473 692759

1. Personnel


2. Risks

Fire - storage areas for large quantities of timber.

Fuel Tanks and Workshops

3. Advice





Forklifts

Mobile Crane

Tractor-Trailers

Fire Hydrants - see plan in emergency Box

Skid Steers


West Bank South Entrance.



LIST OF EQUIPMENT HELD BY VARIOUS FIRMS WITHIN THE DOCK COMPLEX

NAME OF COMPANY EQUIPMENT

WEST BANK SECURITY GATE

CLIFF QUAY SECURITY GATE

THE GRAIN TERMINAL

CORY BROTHERS

LIQUID BULK TANK FARM

(ECO OIL )

ABP PORT OF IPSWICH

CO2 hand held fire extinguishers

CO2 hand held fire extinguishers

Hand extinguishers

Smoke/heat detectors

Hand fire extinguishers

Limited first aid equipment

Hoses, standpipes, nozzles, keys and bar sets

10 no. Portable Foam

12 no Co2

14 no Powder

First aid room, fire hoses

breathing apparatus

Hand extinguishers

Mobile cranes, Tugmasters

Fork lift trucks (up to 20,000 lbs)



LOCATION OF FIRST AID KITS

East Bank

Cliff Quay Maintenance Dept

Gatehouse

No. 1 Stevedores

Orwell Navigation Service

Old Customs House

Coldock Terminal

West Bank

Ro Ro Office

Maintenance Dept

Gatehouse

Ipswich Haven Marina

Marina Office

LIST OF ABP FIRST AIDERS



NB All ABP first aiders are supplied with first aid kits

All ABP Vehicles are supplied with first aid kits.

Cliff Quay/West Bank

Neil Sparrow Crane Driver Ext 511

Martin Chamberlain Cargo Handler Ext 567/616

Nigel Dickinson Cargo Handler Ext 567/616

Ray Barr Cargo Handler Ext 634

Dave Provins Cargo Handler Ext 567/616

Orwell Navigation Service

Andy Bowley Safety Manager Ext 446, mob-07764 906861

Clive Weeding Lockmaster Ext 450

Richard Lungley Marine Asst. Ext 469

Old Custom House

Stewart Quantrill Project Engineer Ext 345, mob-07702 201902

Paul Barry Finance Manager Ext 216

Coldock Terminal, Cliff Quay

M Broom Cargo Handler Ext 518/517

Marina

Linda Pipe Ass. Marina Manager Ips 236644

Will Wythe Marina Assistant Ips 236644

Maintenance



Steve Youngs Senior S upervisor Ext 615

Keith Pead Storeman Ext 519

Steve Jones Electrician Ext 571/570

Trevor Laws Fitter Ext 581

Kevin Stevens Welder Ext 581



SECTION 10

EMERGENCY CONTACTS

LIST OF AGENTS, TENANT S TELEPHONE NUMBERS A-Z

Contents

Emergency Contacts (On-Site)

List of Agents

List of Tenants



SECTION 10 – EMERGENCY CONTACTS

LIST OF AGENTS

COMPANY EMERGENCY CONTACT NUMBERS

ABSOLUTE

01622 538080

4, JAMES WHATMAN COURT

ASHFORD

MAIDSTONE

07836 607200 24/7

07774 437254 24/7

ACTIVE AGENCIES

01702 549601

56 WEST STREET

ROCHFORD

ESSEX SS4 1AJ

07802 167499 Mob

Albion Ship Agencies Ltd

01273 597750

Maritime House

Basin Road North

East Sussex, BN41 1WR

01273 597750

Claus Wedel

Bracken Hall, Main Road

Kesgrave, Ipswich, IP5 7PE

01473 623925

0860 363661

key holder

Anders Wedel

2 Swan Farm Mews

Chapel Lane

Washbrook, IP8 3LH

01473 730770

0860 527539

key holder

Anglo-Norden Ltd

01473

233244

Per Christensen

1 Broomhill, The Street

Holbrook, Ipswich

01473 327657

0802 781604

key holder

Baltic & European

Kestrel House, Capricorn Centre,

Cranes Farm Road, Basildon,

Essex SS14 3JJ

01268 469100 Tel

01268 469101 Fax

Darren Gilbey

BAY SHIPPING

029 2045 3399

124/125 Stryd Bute

Cardiff

Brett Aggregates

01473 603159

Ipswich Dock Depot

West Bank

Wherstead Road

Ipswich, IP2 8LY

OFF 077442 505747

Paul B.. 07730 797597

John Houston 07738 036294



Clarkson Port Services

01473 261140 24/7

Fax 01473 244438

Sentinal Terminal

Cliff Quay

Ipswich

01284 725173

Key holder John Boyle

Collet Marine

08456 255299

Scott Lang

07852 040506

Coldock

01473 604590

No 15 Shed

Coldock Terminal

Ipswich

07887 712830 Paul Sorrell

Community Shipping Ltd

01473 689400

Derek Woods

11 Gorsehayes

Ipswich, IP2 9AU

01473 601142

0802 411429

Mr Mark Hexley 07768 977393

01473 312017

Cory Brothers Shipping Agency Ltd

01473 217979 Mr Mel Harris 07768 977394

01379 642944

Denholm Barwill

01394 696950

96 Langer Road

Felixstowe, Suffolk

IP11 2EG

Eastern Structures

01473 215888

Cliff Road

Dock Estate

Ipswich, IP3 0AX

Felixarc

01394 676497 24 hours

North Quay

The Dock

Felixstowe, IP11 3SB

01394 286461 John Grey

07802 908830

Fleetline

01708 456287

P O Box 4156

Hornchurch

Essex, RM12 6DG

01708 456287 Capt. Goussev

07711 735951 24 hours

F T Marine & General (East) Ltd

Unit 30 Jubilee End

Lawford

Manningtree

Essex CO11 1UR

01473 787331 Andrew Tarbard

07715 006368 Ben Welham

G & T Transport (Scarlett)

01449 614001

17 Elisabeth Way

Stowmarket, IP14 5AX



Graypen Ltd

01394 674440 - 24 hrs

Please use office number first

Unit 3

Orwell House

Ferry Lane

Felixstowe, IP11 8QU

01394 674440 24 hours

Hanson Aggregates Marine Ltd

02380 237210

Burnley Wharf

Marine Parade

Southampton, SO14 5JF

Harvest Shipping

01255 818092

Holland Chambers

351 Holland Road

Holland on Sea, CO15 6PD

01255818092 24hrs

Robert Miller

IAWS Fertilisers

01473 212444

Cliff Quay

Ipswich, IP3 0BS

07879803858 Tony MacIntyre

Ipswich Grain Terminal (Nidera)

01473 250461

Powell Duffryn House

Cliff Quay

Ipswich, IP3 0BG

Simon Deller

07825 925474

Jewson

01473 231231

Greyfriars Road

Ipswich

IP1 1UP

Lacy & Middlemiss Ltd

01273 461464

Marlborough House

102-110 High Street

Shoreham by Sea

West Susssex BN43 5DB

Nigel Hamlen

Magnus Group Ltd

01473 692255

Waratah House

Addison Way

Gt. Blakenham

Ipswich IP6 0RL

01473 836620 Fax 836602

07803 118473

Orwell River Cruises

01473 836600

See Magnus Group

Port Services

01473 286470

Neal Birkett

13 Garden Farm

West Mersea, Colchester



Southern Cement

01473 286320

South West Quay

Ipswich IP3 OBH

07979 952717

Dean Wessels

IWest Bank Ipswich Wherstead Road

Simms Scrap Metals

Stuart Butler 0782 4311750 24/7

TARMAC

01473 281644

James McKinney 07740 741098

Thurley & Co

01708 250833 24 hrs

14 Saxon House

Upminster Trading Park

Warkey Street RM 14 3PJ

07836 717117

Ray Evans



LIST OF TENANTS

Company Address Phone No.

A & A Transport

Mr John Skinner

3 Sawston Close

Ipswich, IP2 9DQ

01473 681877

0860 311171

A C Freight

Mr A Carter

1 Oakhill Lane

Ipswich, IP2 9AL

01473 690292

0850 471774

D W Addison-Carter & Partners

Mr Ross Addison-Carter

Willow Barn

Wisset

Halesworth, IP19 0RA

01986 874140

07836 595477

Anglo-Norden Ltd

Mr Per Christensen

Eagle Wharf

Helena Road

Ipswich

01473 233244

Mr T Bailey 206 Brunswick Road

Ipswich

IP4 4DB

01273 716045

Mr O Brown

Brett Aggregates

Brightwell

Ipswich

01473 603159

Mr M. Cox Burton Waters Marina. Ltd


New Cut East Ipswich

01473 225710

07804263513

Mr M. Gray

CLdn Door to Door Ltd

West Bank House.

West Bank Terminal

Ipswich IP28NB

0181 296040

01473 556 724

Mr D.Rumsey

Clarkson Port Services

Sentinal Terminal

Cliff Quay

Ipswich

07710 680792

01473 261140



Mr P. Pizey

Claydon Architectural

Units 11-12 Claydon Business Park

Gipping Road

Great Blakenham. Ipswich

01473 831000

Claydon Haulage

South view

78, Paper Mill lane Claydon

07968 816222

Coe Haulage

Mr Ian Coe

29 The Fairways

Rushmere St Andrew

IPSWICH

IP4 5TN

01473 217979

Cory Brothers Shipping Agency Ltd


Cliff Quay

Ipswich, IP3 0BG

01473 601169

01473 217979

Debbage Yachting

Mr C Nixon

New Cut West

IPSWICH

IP2 8NH

01473 295230

Mr B Armitage

Dance East

Jerwood Dance House

Foundry Lane Ipswich

IP4 1DW

01473 602101

0410 058427

Dyer Welding Services

Mr R Laflin

West Bank Terminal

Wherstead Road

Ipswich, IP2 8NB

01473 602101

Mob 07901 552026

DYM Holdings Ltd

“The Last Anchor”

Mr C Wade


New Cut East

Ipswich IP3 0EA

01473 215888

0850 778178

Eastern Structures

Mr D Pack

Cliff Road

Dock Estate

Ipswich, IP3 0AX

01473 256192

Mr K. Coleby

Eco – Oil Ltd

Cliff Quay

Ipswich

Suffolk IP3 OBG

01473 233401

Mob 24/7 07714 678876

Fairline Boats Ltd


New Cut East

Ipswich IP3 0EA

01449 673281

07881 783740

N Fellingham

Mr N Fellingham

Laurel Farm

Haughley

Stowmarket, IP14 3RA

01394 673599



Felixstowe Seafarers’ Centre

Carr Road

Felixstowe IP11 8TG

01473 414886

07973108359

GK International

Mr G. Bader

Mrs S.Edgar

G&T Commercial

Sundown

Old London Road Copdock IP8 3JD

5, Harvest Close . Haughley

Stowmarket IP14 3PZ

014730414886

07973108359

07774 614815

07767 702615

The Grain Terminal (Ipswich) Ltd

Adam Riggey


Cliff Quay

Ipswich

IP3 0BG

01473 250461

UK Border Force

Haven House

17 Lower Brook Street

Ipswich IP4 1AQ

01473 235700

HRB Trans

Mr W Bartlett

25A Rowhedge Road

Colchester

Essex

07776 235316

R R Hearn & Sons

Mr R Hearn

68 Irvine Road

Colchester

CO3 3TT

07941374077

Mr T. Flack

Holland UK. Logistics

25 Cherry Blossom Close

Ipswich IP8 3ST

Ipswich Sea Cadets

Ms M Detmar

c/o 26 Sherington Road

Ipswich

Suffolk

01473 259508

Ipswich Borough Council

Grafton House

15-17 Russel Road Ipswich IP1 2DE

01473 432000

Mr L Lambert

Kingsfleet Logistics

The Gatehouse

West Bank Terminal Ipswich IP2 8NB

01473 681 382

MJB Contractors

Mr M Buttery

26 Leggatt Drive

Bramford

Ipswich IP8 4EU

01473 461423

MacIntyre Transport Ltd

Mr H MacInytre

West Bank Terminal

Wherstead Road

Ipswich, IP2 8NB

01473 680685

Magnus Group Ltd

Waratah House

Orion Business Park

01473 836600



Mr Paul Magnus Addison Way

Great Blakenham,

Ipswich, IP2 8NB

Neptune Marina Ltd

Mr Alan Swann

Neptune Quay, Ipswich, IP4 1AX

‘Rivendell’

Hollow Lane

Chelmondiston

Ipswich, IP9 1HZ

01473 215204

01473 780366

Nidera UK Ltd

Mr M Dordery

The Havens

Ransomes Europark

Ipswich IP3 9SJ

01473 219691

Northern Wood Terminals

Mr Roger Green

The Gatehouse

West Bank Terminal,

Wherstead Road

Ipswich, IP2 8NB

01473 687686

Origin Fertilsers

Mr Tony McIntyre

Cliff Quay

Ipswich

IP3 0BG

01473 212444

07879 803858

Omex Nitrogen Ltd

l

Bardney Airfield

Tupholme

Lincolshire LN3 5TP

01526 396000

Orwell Yacht Club Bourne Bridge

Ipswich 1P2 8LR

Suffolk

01473 602288

P C Restaurants Ltd

Mr R Crepy

The Great House

Market Place

Lavenham CO 10 9QZ

01787 247431

Mr N. Offord

Red 7 Marine

Shore Farm

Wrabness

Manningtree Essex CO 11 2TG

01473 214018

07803 044002

07944 051588

Mrs S McMillan

Shotley Haulage Services

41 Kingsland

Shotley

Ipswich IP9 1ND

01473 788728

Mob 07767453609

Mob 07869 114464



Mr D. Williams

Simms Group

Long Marston. Stratford upon Avon

Warwickshire CV 37 8AQ

01252 334078

Mr. B. Neale

Southern Cement Ltd.

INo 1 Shed

Cliff Quay Ipswich IP2 8NB

01473 284320

Spirit Yachts Ltd Ipswich Haven Marina

New Cut East

Ipswich Suffolk IP3 OBG

01473 214701

01473 214713

Mr J Mckinney Tarmac Limited

Cliff Quay

Ipswich Suffolk IP3 OBG

01473 281644

Mr T Overett

TDJ Transport Ltd

207 Wherstead Road

Ipswich Suffolk IP2 8LD

07919 404928

Mr.S. Towner

Towner Traction Ser.

40, Gloucester Road

Ipswich IP3 9LF

07886 830858

07886 411693

Mr P. Ryland

Traffic Management

Crane Court

302 London Road

Ipswich IP2 OAJ

01473 211533

Mrs S. Wicks 5 Crowland Close

Ipswich IP2 9BB



LIST of AGENTS and TENANTS – ON SITE – EMERGENCY CO NTACTS



REF COMPANY CONTACT NUMBERS TIME

A RAPID DISPATCH

TONY CIUFO

WILL WATSON

01473 259999 D

07850 259999 N

07815 204710 N

B

EASTERN STRUCTURES DARREN PACK 01473 215888 D

07802 752025 N

C RED 7 D. WALLWORK

N.OFFORD

S.FORD

01473 214018 D

07803 044002 N

07944 051588

D ECO OIL KEVIN COLEBY 07714 678876 D + N

E

IPSWICH GRAIN TERMINAL

SIMON DELLER 01473 250461 D

07825 925474 N

F CORY BROTHERS

MARK HEXLEY 01473 217979 D + N

G CLARKSONS

JOHN BOYLE 01473 261140 24/7

H ORIGIN FERTILISERS TONY MACINTYRE 01473 212444 D

07879 803858 N

I TARMAC LTD

JAMES McKINNEY 01473 281644 D

Mob 07740 741098

j SOUTHERN CEMENT

DEAN WESSELS 01473 284320 D

07973 952717 N

K

L



WEST BANK


A SIMMS STUART BUTLER

0782 4311750 24/7

B

NORTHERN WOOD TERMINALS

ROGER GREEN

01473687686 D

01394 283805 N

C

BRETT AGGREGATES PAUL BARDWELL

JOHN HOUSTON

OFFICE 07442 505747

07730 797597

07738 036294

D DYER WELDING

R LAFLIN

01473 602101

07901 552026

01473 686284

E KINGSFLEET

CALL OUT 24/7

01473681382 D

07971 604378 N

F

G

H



ISLAND SITE/ WET DOCK


A IPSWICH SEA CADETS

J.DOWNIE 01473 259508

078288 897016 N

B

MJB MICK BUTTERY 07885 497490 D + N

SPIRIT YACHTS S.McMILLAN

01473 214715 D

01394 460256 N

D FAIRLINE BOATS MARTIN HICKS 01473 233401 D

07764 408896 N

E THE LAST ANCHOR C.WADE 01473 214763 D

07828 770452 N

F BURTON WATERS

M.GILLINGHAM 01473 232469 D

07881 534306 N

G DEBBAGE YACHTING

CHRIS NIXON 01473 601169 D

07774 694226 N

H TMS

M.STIFF

S.HALL P.RYLAND

07956 211533D + N

07917 395571 D + N

01473 836912 D + N

I HAVEN MARINA PHIL WATSON 01473 236644 D 07889 505961 N

J NEPTUNE MARINA

ALAN SWAN 01473 215204 D

01473 780366 N

K ANGLO NORDEN

PERS CHRISTENSEN 01473 233244 D

07802 781604 N

01473 220105 N



SECTION 11

ORIGIN FERTILISERS (Formerly IAWS Fertilisers (UK) Limited

MAJOR INCIDENT PREVENTION POLICY