Polycom UC Software Feature Summary · Polycom UC Software Feature Summary 5.9.0 Release (December 18, 2018) Open SIP - Features • Session Traversal Utilities for NAT (STUN): VVX

Polycom UC Software Feature Summary

5.9.0 Release(December18, 2018)OpenSIP-Features

• SessionTraversalUtilitiesforNAT(STUN):VVXPhonescannowactasaSTUNclienttosendarequesttoSTUNservertodiscoverthepublicIPandport(s).Adminscanalsoconfigurethephonetosendkeep-alivemessagestorefreshNATbindings.Benefit–PhonesbehindtheNATcaneasilycommunicatewithexternalnetworkswithoutrequiringaSessionBorderController.

• DeviceAnalytics(PDMSPhase-3):Measureuptimeanalytics,networkanalytics,hardwareanalytics,multiplePCAPfileuploads,configurationandversioninganalytics.ExtendsthesupportedaccessoriestoincludeEEcamera,Wi-Fidongle.ExtendssupportforprovisioningfailuresandfeatureusagelikeBLF,SCA,andLDAP.Benefit–Extendsandimprovestroubleshootingcapabilities.

• Multi-LevelPrecedenceandPreemption(MLPP)withAssuredServices–SessionInitiationProtocol(AS-SIP)inSLA:ExtendsMLPPfunctionalitytosharedlinesallowingformoredeploymentflexibilityinfederalmarkets.Previously,thisfunctionalitywasonlyavailableonprivatelines.Benefit–Thisfeatureisrequiredinfederalmarkets.

• SupportforH.264ConstrainedBaselineProfileandPacketizationMode1:ThisfeatureissupportedonVVX501andVVX601withEagleEyeMiniCamera.Packetizationmode1isnowsupportedandvideocallscanbemadetoIR94capabledevices.Benefit–ThisenablesPolycomPhonestobedeployedinWebRTCenvironments.

• EnhancedBusyLampField(BLF):ThisfeatureappliestoVVXphonesdeployedwithDynamicBLFsupportedbyBroadsoftserver.Addscustomizationforshortpresstosupportone-touchcallpark,callretrieveorblindtransfer.Benefit–Improvescallworkflowsandproductivity.

• BusyLampFieldHoldState:VVXphonescanadddisplayinformationwhenthemonitoreduserplacesacallonholdwithaccompanyingchangestoLEDbehavior,keypressactionprecedence,andanoptionalringtone.Benefit–Improvescallworkflowsandproductivity.

• EnhancedFeatureKeyMacroActions:Anewmacro$Tconsult$isaddedtoexecutetheconsultativetransferfunctionalityirrespectiveofdefaulttransfertype.Thisallowsasoftkeytobecreatedthatwillalwaysdoaconsultativetransfertoaspecificaddress—forexample,anadminwhoalwayswantstodoaconsultativetransfertotheirboss.Benefit–Simplifiescallworkflowviaadedicatedsoftkey.

• RetrieveLogsFromSupportInformationPackagePageintheWebConfigurationUtility:AnAdmincaneasilydownloadtheexportsupportinformationpackagefromthephone’swebinterface,whichconsistsofapplogs,bootlogs,auditlogsand.pbufiles.Benefit–Improvesdebugtroubleshootingworkflow.

• PrivacyforCallLogsandContacts:Amenuoptionisaddedforthephoneusertoenable/disabletheuploadofpersonaldataonthephone.Benefit–Improvedprivacy.Ausercandisabletheuploadofpersonalcontactstoserver.

• EnhancementtoWirelessNetworkConnectivity:UserscannowviewtheWi-FimenuunderBasicsettings.UsercanalsoaddaWi-Finetworkmanually.Benefit–EnablingandaddinganewWi-Finetworkismoreintuitivethanpreviousreleases.

• GZIPEncodingofSIPINFOMessages:ModifiedtheSIPstacktoaddtheGZIPsupport.Benefit–reducesbandwidth.

• CallHoldTimer:HoldtimeronthecallisdisplayedonceacalliskeptonHold.Benefit–Callcenterenvironmentscantrackholdtimes.

• PlantronicsBetterTogether–ImprovedPhoneHeadsetInteroperability:DefaultEHSisnowPlantronics.VVXphonesnowfullysupportsPlantronicsHID1.0.Benefit–Mute,Volume,CallAnswer/End,CallHold/Resume,MultipleCallManagementarenowsyncedacrossVVXandheadset.

• SimpleCertificateEnrollmentProtocol:VVXphonesnowhavethecapabilitytoautomaticallyenrolltoretrievenewdigitalcertificatesorre-enrolltorenewexpiredorexpiringcertificatesfromthesource(issuedauthority)usingsimpleSCEP.Benefit–Somecustomerdeploymentsusecustomdevicecertificatesinlieuoffactoryinstalled(orself-signed)certificates.ImprovesITproductivitybyreducingtheneedtomanuallymanagethesecertificates.

SkypeforBusiness-Features

• WebSign-InforSkypeforBusinessOn-PremiseDeployment:Extendsthewebsign-inforSkypeforBusinesstoon-premisesdeployments.Also,ifauserissignedintomultiplephonesandsignsoutfromonephone,thatuserremainssignedintotheotherphones.Benefit–ItiseasierforanendusertologintotheirphonewhenBetterTogetheroverEthernet(BToE)isnotavailable.

• EnhancedBoss-AdminforVVXPhones:Assign,addandeditdelegatesfromtheVVXphone.BossandAdmincanseetheirrespectiveAdmins’andBosses’onidlescreen.Useshortpress(ratherthanthelongpress)toviewtheBossAdmincall.Benefit–ImprovesBoss/Adminworkflow.

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5.8.1 Release(Sept7 -2018)OpenSIP-Features

• SupportEagleEyeMiniCamerafeatures:VVX501and601businessmediaphonessupportthePolycomEagleEyeMiniUSBcameraBenefit:ImprovedvideoperformanceandeaseofuseviaVVXCamera.InUCS5.8.1wesupportfeatureparitywiththeoriginalVVXcamerainadditiontosupportfor1080patupto4MbpsbitrateforH264AVC.NotethatSVCsupportforSkypeforBusinesswillNOTbeavailableinUCS5.8.1.

5.8.0 Release(May28-2018)OpenSIP–Features

• SupportthenewVVXphoneportfolioandtheirfeatures(GArelease):PolycomUCSoftwaresupportsthenewVVXportfolioofphoneslaunchingattheendofMay.TheVVX150,250,350and450(Newindustrialdesign:Gig-EandUSBsupportfromVVX250up,ColorDisplays(non-touch)VVX250up,SinglePSUforallmodels.)ImprovedUI,customizedforbuttonphones,Wi-FiDonglesupportfromVVX250up,StandsactaswallmountsforVVX150/250andWall-mountbracketaccessoriesavailable.)Benefit:Enablingeaseofmanagement:thenewVVXportfolioisafamilyofSIPphonesofferingtheindustry'sbestaudio,easydeploymentoptionsandbestpricetovaluefortheSMBmarket

• Wi-FiDonglesupportfor VVXphones:PolycomUCSoftwaresupportsObihaiWi-FidonglewhichisusedtoconnecttheVVX

businessmediaphonestothewirelessnetwork.Benefit:Simplifiedoperation&easeofusenowenablingWi-Ficonnectivity.Supportfor2.4GHzor5GHzbutuse5GHzisrecommend.SupportedonVVX250,350,401/411/450,500/501,600/601.NotonVVX1500.

• VQMonSupportforOPUS:WhentheOpuscodecisused,VVXphoneswillgenerateRTCP-XRandCallSessionReportstobesenttoVoice

QualitytoollikeTelchemysSQMediator.Benefit:Extendstheanalyticscapabilitiesandtheeaseofmanagementofourphoneswithproviderswhoareusingthelatestinlowbandwidth,widebandcodecs.

• RESTAPIs:PolycomismakingtheRESTAPIsavailableonVVXbusinessmediaphonesfullyGAandavailableforusebyallpartners.AdditionalinformationontheAPIswillbeprovidedinanAPIUserGuide.AspartofUCS5.8.0,additionalcontroloverwhichAPIsareavailabletobasicusersandadminuserswillbeprovided.bylimitingwhichAPIscanbe.Benefit:ExtendedAPIdevelopmenttoolsandcontrolanditseaseofmanagement.

• UCSSupportforAnalytics-Phase-1 viaPDMS-SP-cloud:CustomerscannowconfigureanalyticsontheVVXbusinessmediaphonetoallowthephonetosenddevicedetailstotheanalyticsserviceinthecloud.Benefit:Offeringeaseofmanagementandprovidingacloud-basedtooltoviewdevicestatusandperformtroubleshootingactivitieslikeremotepacketcapturesandlogcollection.

• BroadSoft SelfPresenceIndication:CustomerswhouseBroadSoftUC-Onecannowseetheirownpresencestateaswellasthepresence

stateoftheircontacts.Benefit:Apresence“ball”isnowaddedtothetoprightofthedisplaytoshowthecurrentpresencestateasdeliveredbytheBroadWorksserver.EnablinguserstoseethecurrentpresencestateisbasedontheaccountthatisusedforUC-Oneregistrationthisnowofferseaseofmanagementtotheusers.

• EnduserdatacollectionviaattachedUSBdevice:CapabilitytocollectlogdataviaUSBmemorysticksBenefit:Improvessupportabilityandreducescosttosupportbyremovingtheneedforsupportpersonneltohavedirectaccesstoadevicethatneedslogstobecollectednowofferingmoreeaseofmanagement.

• CTIviauaCSTA(useragentComputerSupportedTelecommunicationsApplications)inlinewithTR-087:WhenPolycomphonesare

configuredtouseuaCSTAwithaCSTAserver,enduserscanremotelycontrolthephoneandaccessphoneservicesusingacomputertelephonyintegration(CTI)applicationontheircomputer.TouseCSTA,theITManagerwillneedtosetupaCSTAaccountanddeployCTIapplicationstotheendusersPC.Benefit:EnablesupportforuaCSTAofferingsimplifiedoperation.


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SkypeforBusinessfeatures

• SfBHybridLineRegistration:AllowsyoutoregistertheVVXbusinessmediaphoneviahybridlineregistrationenablesyoutoregisteraSkypeforBusinessserverononelineandOpenSIPserverontheotherline.TheSkypeforBusinesslinewillalwaysbeonlineoneandwillbetheprimarylineforthedevice.Benefit:Allowstheuseofdifferentservicesforconferencingor,whenconfiguredwithaseparatephoneline,touseadifferentserviceforexternalcallsofferingsimplifiedoperation.AlsoduringaphasedmigrationtoSfB,hybridregistrationallowscustomerstodeployphonesinmultipleenvironments,simplifyingtheoverallrolloutprocess.

• SfBVVXFailover/Fallback:WhenVVX businessmediaphonegetsunregisteredduetoanoutageandtheSkypeforBusinessserverisnot

reachableforaspecifiedintervaloftime,thephonefailoverstoanalternatePSTNgatewayserver.ITManagersnowcanconfigurethephonetosupportthisfeature.Benefit:ReducesthecosttosupportSfBfailoverasitisnotnecessarytohavefullbranchofficeresiliencyhardwaresupport.AsimplePSTNgatewaycanbeusedtohandleoutgoingcallsintheeventthereisaproblemwiththeSfBservice.

• SfBReverseNameLookupsupportforincomingcalls,calllogsandvoicemail:TheVVXphonesarenowconfigurabletodisplayincoming

callernamesandoutgoingcallers’names,andthesourcethephoneobtainsnamesfrom.Benefit:WhenacallcomesinthatonlyhasnumberinformationandnocallerIDinformation,thephoneisabletolookuptheuserthatisassociatedwiththatnumberandpresentmorecompletecallerIDinformationratherthanjustdisplayingaseriesofdigits.Thisfunctionalityextendstocalllogsandvoicemailssoevenifacallismissed,amoreuser-friendlyIDisshowninthecalllog.

• ImprovedWebSign-In experience:Endusersarenowenabledwithasecuresign-infromabrowseronthecomputerormobiledevice.ThephonegeneratesauniquepairingcodeusedtosigninonasecureOffice365website.FormoreinformationaboutWebSignIn,refertoWebSignInforSkypeforBusinessOnline.Benefit:Enableenduserstohaveasecuresigninfromabrowserofferingimprovedsecurityandconvenience.

5.7.0 Release(Dec13-2017)OpenSIP-Features

• BluetoothSmartphone Pairing:PolycomUCSoftwarenowallowstheusertopairtheirsmartphonewithaVVX600orVVX601phoneusingthebuiltinBluetoothradioonthebusinessmediaphone.Theusercananswer,reject,orendacall,dialDTMFdigits fromVVXphonesbysettingtheVVXphonesasanaudioterminationdevice.Benefit:ImprovedproductivityenablingtheenduserstopairtheVVXbusinessmediaphonewiththeirsmartphone.

• OpenSIPBroadSoft UXTheme:OnVVX300,400,500,and600seriesbusinessmediaphones,enduserscanchooseathemeforthephone

thatcontrolsthewaytheiconsandscreensdisplay.Enduserscanchoosefromthefollowingthemes:Classic(default),Modern(onlyonVVX500/501and600/601),BroadSoft(availablewhensignedintoyourBroadSoftaccount)Benefit:ImprovedproductivityenablingtheenduserwithoptionstoselecttheirpreferenceofVVXdisplaythemes.

• Enhanced911LocationSupport:ThisE.911featureallowstheadministratortoconfigureasourcefromwhichthephoneobtainslocation

information,whichallowsthephonetoshareitslocationdetailswith911operatorsdispatchingemergencyservices.Benefit:Improvedsafetyandsecurity:whensomeonedials9-1-1fromaVVXBusinessMediaPhone.Providinganautomateddeterminationofthelocationofphonesconnectedtotheenterprisenetwork&routesthe9-1-1calltotheappropriatePublicSafetyAnsweringPoint.

• OpenSIPSupportforOpenLDAPdirectoryprotocol: Enduserscannowconnectphonestoacorporatedirectoryserverthatsupportsthe

LightweightDirectoryAccessProtocol(LDAP)wenowhavetheabilitytoconnecttoacorporatedirectorythatmakesuseoftheOpenLDAPprotocol.Benefit:Savestimefortheendusersviathecorporatedirectoryonthephones.Easysearchforcontactsinthedirectory,placecallstodirectorycontacts,andsaveentriestothelocalcontactdirectoryonthephone.

• AS-SIP/MLPPSupport:Whenconfigured,VVXphoneswillnowutilizeMulti-LevelPrecedenceandPre-emptionaspartoftheAssured

Services–SIPtoallowcallstobetaggedwithapre-emptionlevel.Benefit:Savestimebyensuringimportantcallscanalwaysgetthroughinenvironmentswherethisisimportant.

• EmergencyIMDisplay:Whenconfigured,VVXphonesinGenbandwillnowautomaticallydisplayinanon-screenpop-upanyInstant

MessagessenttothephoneusingSIPmethodMessagethathasthepriorityheadersetto“Emergency”


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Benefit:Improvessafetywhensendingimportantnon-audiblemessagetoalluserstoalertthemofanemergencysituation(suchasanactiveshooterinthebuilding),VVXbusinessmediaphonescannowshowthemessagewithoutrequiringuserstonavigatetotheIMmessagecenter.

• AssignEFK toLineKeys:WhenadministratorswishtomakeuseofEnhancedFeatureKeys(EFKs)theycannowassignanEFKtoan

availablelinekey,asopposedtoasoftkeyposition.Benefit:ImprovingproductivityandsavestimeenablingVVXbusinessmediaphonestousesoftkeyslots,keepingmorefunctionalityonthemainscreenandreducingtheneedforuserstonavigatethroughmultiplelayersofsoftkeys.(Usingsoftkeysisstillanoption.)

• UserControlofAcousticFence:WhenAcousticFenceisconfigured,itisnowpossibleforenduserstoenableanddisablethefeature

throughamenuoption,ratherthanrequiringanadministratortomakeaconfigurationchange.Also,thedefaultstateofacousticfencehasbeenchangedto“enabled”.Benefit:Improvesproductivitybyusingtheacousticfencefeaturewithoutadminintervention,whilestillallowingthemtodisablethefeatureifcircumstancesrequireit.

• NewUIforOffhookdialing:Whengoingoffhook,allVVXphonescannowbeconfiguredtoremainontheidlescreenview,insteadof

immediatelyswitchingtothedialerview.ThisallowsausertoselectfromtheirconfiguredfavoritesormonitoredBLFlines withouthavingtopressanextrakeyfromthedialerview.Iftheuserstartstoenteranumberfromthekeypad,thescreenautomaticallyswitchestotheregulardialerview.Itautomaticallyswitchesbacktothelineviewifallthenumbersaredeleted.Thesoftkeyspresentedwhengoingoffhookarethesameasthosepresentedinthedialer,soitisstillpossibletoaccessrecentcalls,directoriesetc.Benefit:SavestimeandprovidesquickaccesstospeeddialsandBLFlineswheninitiatingacall.Italsoallowsforquickertransferstofavoritesasthelineviewalsopresentedwhenatransferisinitiated.NotethatthisfeaturewaspreviouslyavailableonlyonVVX50x/60xphones.

• NewUIforin-progresscalls:ToallowuserstoseethestateofBLFlinesorthepresencestateoffavoriteswhileinanactivecall,allVVX

phonescannowbeconfiguredtoremainonthelineviewscreenwheninanactivecall.Theimportantcallinformation(activeline, farendidentificationandcallduration)isnowpresentedinthetopribbon(wherethedateandtimeareusuallydisplayed).Thesamesoftkeysthatappearinthenormalactivecallwindowarepresented.Benefit:AllowsusersoftheVVXphonestheabilitytoseethestatusofalllineswhileimprovingtheirproductivitywhileinanactivecallwithouthavingtointeractwiththephoneUI.NotethatthisfeaturewaspreviouslyavailableonlyonVVX50x/60xphones

• FactoryResetWithoutAdminPassword:Whenconfigured,itisnowpossibleforVVXphonestoberesettofactorydefaultswithoutthe

userknowingtheAdminpassword.AnewFactoryResetoptionhasbeenaddedundertheBasicSettingsmenu.Benefit:ImprovesproductivityandsavestimefortheendusersbyallowingthemtoresettheirVVXphonetofactorydefaultsintheeventofaproblemwithouthavingtosendanadministratortothephoneorhandingouttheadministratorpasswordtotheenduser.

• DNSCacheOverrideofnetworkDNS(A-Record): ItisnowpossibleforVVXphonestousecachedDNSrecordsratherthanrelyingontheA-

recordsobtainedfromanetworkDNS.Benefit:AidsinmanagingredundancyserversbyallowingtheURLaddressofthelocalgatewaytobestoredinthephonesconfigurationasalocallycachedaddress.SavestimewhileusingthecachedDNSrecords.


• CommonAreaPhone(forOn-PremiseandOnline):TheVVXphonescannowbeconfigured/administeredasCommonAreaPhone(CAP)usingtheweb-UItool,settingaconfigurationparameterorbyusingthephones’userinterface(UI).Benefit:CommonAreaPhonescannowbeadministeredattheend-pointinsteadoftheserverincreasingproductivityandsavestimefortheITmanager.

• HotDesking:HotDeskingenablestheendusertosignontoaphoneasaguest.ThiscanbedoneforphoneswithregularSfBaccountsor

forCommonAreaPhones.Thisisacommonrequirementforenterpriseswhereemployeestraveltoremotebranchesonaregularbasis,orshift-workers.Benefit:Savingtimewhileofferingthecapabilityofswitchingsign-inbetweentheCAP/HostusertoHotdeskuserandviceversa.

• ManualBToEPairing:TheBetterTogetheroverEthernetconnectorapplicationcannowbepairedwithaphoneusingapasscode.This

allowspairingevenwhenthePCisnolongerconnecteddirectlytothephone’spassthroughEthernetport.ThisnewmanualpairingextendstheBToEapplicationwithlimitedsupporttoaCitrixVDIXenDesktopdeployment.


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Benefit:ImprovesproductivityviatheenhancedBToEUXDbyextendingappropriateSkypeForBusinessclientfunctionalitywiththephoneacrossnetworks.

• SfBWebProxysupport(WPAD):WPADisamethodusedbyclientstolocateaURLofaconfigurationfileusingDHCPand/orDNSdiscovery

methods.Benefit:WPADenablestheITAdmintosavetimewhileconfiguringtheHTTPproxysavingthemtimetousetheproxytosendallHTTP/HTTPStrafficviatheproxy

• SILKCodec:(VVX501and601only):AninternetwidebandaudiocodecforuseinVoIP.Itoperatesatfourdifferentsamplingrates:8kHz

narrowband,12kHzmediumband,16kHzwideband,and24kHzsuperwideband.Theseallowforthecaptureofhigherfrequencies,whichprovidefullersound,whilealsoallowinginteroperabilitywiththephonenetwork.SILKhasautomaticdetectionofsuperwidebandaudioandcandownsampletowidebandifthereisnobenefittotheinclusionofthehigherfrequencies.Benefit:Provideshighqualityaudioinbandwidthrestrictednetworks.

5.6.0 Release(July20-2017)

OpenSIP-Features

BroadSoftServerSupportedDirectories• GroupDirectory:Thisdirectoryenablestheendusertoviewthecontactdetailssuchaswork,extension,andmobilenumbersofcontacts.

Youcanplaceacalltoanyoneintheuser'sgroupwithintheenterprise.ThegroupdirectoryiscreatedandmaintainedbytheadministratorontheBroadWorksserver.Benefit:Thefeatureimprovestheenduserexperienceandefficiencywhilesavingtime

• GroupCommonDirectory:Thisdirectoryenablestheendusertoviewthecontactdetailssuchasnamesandphonenumbersofcommon

contactsfromvariousgroupswithinanenterprise.TheGroupCommondirectoryisasubsetoftheGroupdirectoryandiscreatedandmaintainedbytheadministratorontheBroadWorksserver.Benefit:Improvesenduser’sdirectorysearchefficiencywithintheenterprise.

• EnterpriseDirectory:ThisdirectoryenablestheendusertosearchandviewActiveDirectoryglobaladdresslistofanenterpriseand

BroadSoftcalllist(enterprisedirectoryandpersonalnumberlists).Endusescanquerybyfirstname,lastname,anddepartmentandaccesscontactinformation.>>WMThiswaspreviouslysupportedinUCSBenefit:Improvedaccuracyandefficientsearchcapabilityusingvariouscriteriasearchtechniqueswithintheenterprise.

• EnterpriseCommonDirectory:Thisdirectoryenablestheendusertoviewthecontactdetailssuchasnamesandphonenumbersof

commoncontactswithinanenterprise.TheEnterpriseCommondirectoryisasubsetoftheEnterprisedirectoryandiscreatedandmaintainedbytheadministratorontheBroadWorksserver.Benefit:Improvedsearchefficiencysavingtimewithintheglobaladdresslistintheenterprise.

• PersonalDirectory:Thisdirectoryenablestheendusertoviewthecontactdetailssuchasnamesandphonenumbersofthecontactsin

theuser’spersonaldirectorystoredontheserver.Whenthisdirectoryisenabled,userscanselectcontactsfromtheBroadSoftPersonalDirectoryandaddtothelocaldirectory.EnduserscanviewcontactdetailsofusersinpersonaldirectoriesstoredontheBroadWorksserver.TheycanalsoselectandstorethecontactsfromBroadSoftPersonalDirectorytotheirlocaldirectory.Benefit:ThefeatureimprovestheimportcontactsprocessfromtheBroadSoftservertothelocaldirectoryenablingefficiencyandaccuracy.

FederalInformationProcessingStandardComplianceSupport(FIPS140-2):PolycomUCSoftwareallowstheenduser’sphonetoworkseamlesslywhenusingtheFederalInformationProcessingStandard(FIPS140-2)compliantcryptography.AnadministratorcanconfigurethephonetousetheFIPS 140-2 compliant cryptography using the device.sec.TLS.FIPS.enabled configuration parameter. NOTE: This feature is only available on thefollowingmodels:VVX101/150/201/250/300/301/310/311/350/400/401/410/411/450/500/600.ItisNOTavailableontheVVX501orVVX601.Benefit:Improvedincreasedsecurityfeatureenablingnetworklevelefficiency.

Two-Way ActiveMeasurementProtocol:ThePolycomUCSoftwaresupportstheTwo-WayActiveMeasurementProtocol(TWAMP)protocoldefinedinRFC5357Thisallowsthemeasurementoftheround-triptimetocheckthenetworkperformancebetweentwonetworkdevicessuchasanSBCandaVVXphoneusingTWAMPControlandTestprotocols.TheTWAMPControlprotocolallowsyoutosetupthetestsessionusingTCPwhereas,theTWAMPTestprotocoltransmitandreflectstheperformancemeasurementpacketsusingUDPfortestsessions.Benefit:Enablingincreasedsecurityandnetworkperformance.


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CallerIDDisplayfromtheSIPInvite:ThisfeatureenablestheendusertospecifywhichSIPrequestandresponsemessagestousetoretrievecallerIDinformationandspecifytheirpriority.Benefit:Allowsreal-timecallerIDinformationviaSIPinvite.

BroadSoftServerBasedCallWaiting:Theserver-basedcallwaitingfeatureenablestheservertomanageincomingcallswhileauserisinanactivecall.Whenauserchanges,thecallwaitingstate,thephonesendsarequesttotheservertoupdatetothenewstate.Benefit:Simplewaytomanageincomingcallsviatheserver-basedcallwaitingfeature.

Callwaitingalerts:Enduserscanconfigurephonetosupporttheserver-basedcallwaitingfeaturethatenablestheservertomanageincomingcallswhileauserisinanactivecall.Benefit:Thisallowsuserstomanageincomingcallswithintheenterprise.

BroadSoft ServerBasedLast CallReturn:TheLastCallReturnfeatureallowstheusertoredialthelastreceivedcall.Usingthisfeature,userscanredialthelastnumberdialedfromanydeviceconnectedtothesamelineorregistrationbypressingtheRedialbutton.Benefit:ThisfeatureimprovestheadminuserexperienceandefficiencyofthecalllistsstoredontheBroadWorksserver.

RemotePartyDisconnectAlertTone:Theendusercanconfigurethephonetoplayatonetoalerttheuserwhentheremotepartyornetworkdisconnectsinanactivecall.Benefit:Thisfeatureimprovesendusersexperienceandefficiencytocreateaspecifictoneforanalertofdisconnectedcalls.Thisfeatureisidealforuserswithimpairedvision

SecurityImprovements:UpdatetoOpenSSLLibrary:TheOpenSSLlibraryusedinUCSoftwareisbeingupgradedtoamorerecentversion.ThisnewversionincludesthelatestfixestothelibraryaswellasintroducingsupportforTLS1.1/1.2toUCSoftware.Benefit:IncreasingsecurityforVVXBusinessMediaPhones.

VVXD60Features

FlexibleLineKey(FLK)supportwithVVXBusinessMediaPhone:ThePolycomUCsoftwarenowsupportsFLKontheVVXbusinessmediaphonewhentheVVXD60BaseStationispairedwiththeVVXbusinessmediaphone.Benefits:Allowsuserstohavefullcontroloverwhatelementsappearwhereonthephone,leadingtoimprovedjobperformanceandusersatisfaction.

VVXBusinessMediaphoneandVVXD60BaseStationPairingviaMACAddress:ThePolycomUCSoftwareallowsyoutopairtheVVXD60BaseStationwiththeVVXbusinessmediaphonebyupdatingtheconfigurationparameterVVXD60.base.macorbymanuallysettingtheMACaddressonVVXbusinessmediaphone.EndusersmustensurethattheVVXD60BaseStationandtheVVXbusinessmediaphoneareonthesamesubnet.Benefit:Thefeatureimprovestheenduserexperience,savingtimeandefficiencyforeasypairingtotheVVXD60basestation.

VVXD60BaseStationManualPairing:Administratorscancontrolwhetherusersareallowedtomanuallypairandun-pairabasestationwithaVVXbusinessmediaphone.Thefollowingoptionsareprovided:

1. PairOnly2. Unpairabasestationonly,3. Pairandunpairabasestation.

Further,anenduserwillnowhavetheabilitytopairandunpairabase-stationandVVXdirectlyfromthephoneUI.Benefit:Improvingefficiencyandsavingtimewhileofferingtheabilitytomanuallypairand/orunpairaVVXD60basestation.

HandOffBetweenVVXD60HandsetsandVVXBusinessMediaPhones:WhentwinnedVVXD60handsets:WhentwinnedVVXD60handsetsareconnectedtothehostVVXbusinessmediaphone,thepullbackorhandofffeatureofacallansweredontheVVXD60handsetorthehostVVXbusinessmediaphoneisavailable.Thisfeatureisavailableforlocalsharedlines(VVX+DECTlines).Benefit-ProvidesmoreseamlessworkflowoperationforD60deviceswithintheenterprise

RegisterHandsetsforVVXD60BaseStation:AminimumofoneandamaximumoffivehandsetscanbeconfiguredforaVVXBaseStation.Afterreachingthemaximumlimitofhandsets,theVVXD60BaseStationandtheVVXbusinessmediaphonedoesnotprovideanymechanismtoregisteranewhandset.Benefit:Improvedefficiencyandexpendingthecapabilitiesbyallowingupto5VVXD60basestationstoberegisteredtoasingleVVXBusinessMediaPhone


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SecureSingleSign-OnwithThird-PartySupportingSolutions:(SSO):AthirdpartySingleSign-On(SSO)actsasamediumbetweenanactivedirectoryandapplicationssuchasOutlookCalendarandSkypeforBusinessandenablesyoutologintotheapplicationssecurely.Polycomphonessupportthird-partySSOsolutionssuchasOktatoprovidesecuresinglesign-ontocloud-basedapplicationssuchasMicrosoftExchangeandSkypeforBusinessBenefit:ThirdpartysinglesignoncapabilityforSkyeforBusiness.

SkypeforBusinessConferenceonVVXPhones:ThePolycomUCSoftwareprovidesaone-touchJoinbuttononthephone’sscreen.ThisbuttonallowsyoutojoinaSkypeforBusinessconferenceinafederatedenvironment,evenifyouhaven’tconfiguredTransportNeutralEncapsulationFormat(TNEF).Benefit:OnetouchjoincapabilityviafederatedSfBenvironment

DeviceLockEnhancements:TheDeviceLockfeatureincludesthefollowingmodificationsandenhancementsforthe5.6.0release:• Signinnameandregisterednumberisdisplayedonthelockscreen• Thesigned-inuser’sMicrosoftExchangeorpublicwebsitephotodisplaysontheLockscreenforVVX400,500,and600seriesbusiness

mediaphones.• TheendusercanentertheirlockcodedirectlyontheLockscreen.• InBToEmode,thephonenolongerlocksorunlocksautomaticallywhenthestatusofconnectedandpairedcomputerchangesbetween

activeandinactive.Thephoneonlylocksorunlockswhenthecomputerlocksorunlocks.• Theparameterfeature.deviceLock.enablenolongerrequiresareboot.• Theproceduresforunlockingthephoneandresettingthelockcodewereupdated.

Benefit:Variousdevicelockenhancementcapabilities.DialPlanNormalization:ThisSkypeforBusinessfeatureenablestheendusertoconfiguredialplansontheSkypeforBusinessserverorontheirprovisioningserver.Benefit:VariousdialplancapabilitiesforSfBendusersviaprovisioningprocess.

MultipleEmergencyNumberDialPlan:WhenregisteringPolycomdeviceswithSkypeforBusiness,administratorscanconfiguremultipleemergencynumbersontheSkypeforBusinessserver.WhenthesenumbersareconfiguredontheSkypeforBusinessserver,userscanmakecallstotheemergencynumbersfromtheSkypeforBusinessclientorfromaphone,evenwhenthephoneislocked.ThisallowsenterprisesthatoperateindifferentareaswithdifferentemergencynumberstoworkonasingleSkypeforBusinessinstance.Benefit:Easysimpleemergencydialcapabilitiesforendusersevenwhenthephoneislocked

SkypeforBusinessUserInterfaceEnhancements:TheuserinterfaceforVVX4xx,5xx,and6xxseriesbusinessmediaphonesnowmatchthethemeusedintheSkypeforBusiness2016client.ThisfeatureisenabledbydefaultonsupportedphoneswiththeSkypeBaseProfileorSKU.Benefit:SfBUIenhancementsmatchingtheSfBclientUI

SupportforSIREN7:TheSiren7codecisatransform-based,widebandaudiocodingformatthatprovidesanadditionalcodecoptionforuseinSkypeforBusinessenvironments.Benefit:Siren7providesmorecodecoptionsintheSfBenvironment

5.5.2Release(April2017)

OpenSIP-EndUserFeatures

OpenSSLUpgrade:ProvidessupportforlatestOpenSSLsecuritypackage.Whenconfigured,theidlebrowserwilldisplaywhenthephoneisidle,alongwiththeassociatedsoftkeys,andthenwhenthephonegoesoffhook,thebrowserremainsvisibleBenefit-Increasesoverallreliabilityandsecuritybyreducingpotentialhackingopportunities

DECTCDPSupport:SupportforCiscoDiscoveryprotocolBenefit-Helpsendpointdiscovernetworktopologytosimplifyadministrationandfasterdeploymentbyautomaticallyconfigureitselffornetworkperformance.

DECTBLFfunctionality:AllowstheVVXD60tohaveabusylampfield(BLF)configuredandsharedbetweenVVXBenefits-AllowsadminstafftouseBLFtoknowiftheVVXD60userisavailableorbusy


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D60enhancements:5.5.1Release(December-2016)


QualityofExperience(QoE)withSkypeforBusiness:QualityofExperience(QoE)monitoringissupportedinSkypeforBusinessenvironments.Benefit–QualitymonitoringcapabilitieshelpsITdiagnosecallqualityissuesresultingfromnetworkissues.

SkypeforBusinessUIEnhancements:NewiconsanduserinterfacematchthelookandfeelofSkypeforBusinessClient/Windows10.Benefit–TheuserexperienceinboththeVVXphoneandtheSkypeforBusinessclientmatchmoreclosely.

BToEManualPairing:ConfiguringtheBetterTogetheroverEthernet(BToE)applicationofferstheadditionalchoiceofmanuallypairingusinganauthenticationID.Benefit–SupportcertainBToEconfigurationscenarioswhenthereisnowiredEthernetportonthemachinerunningtheBToEclient

DeviceLock(SkypeforBusiness):Enduserscanlocktheirphonestokeepotherusersfromusingtheirphones.Ausercaneitherlockthephonefromthephone’sUIorwiththeSkypeforBusinessclientwhenconnectedwithBToE.Whilethephoneislocked,predefinednumberscanstillbecalledfromalistofnumbers(Security,forexample)Benefit–Increasingsecurityvialockingcapabilityofenduserswhiletheyleavetheirdesk.

LogUpload:Logscanbeuploadedtoatargetedserverwithoutenduserinvolvement.Benefit–ITcandiagnosephoneissueswithoutvisitingtheuser’sphonelocationorhavingtowalkanenduserremotelythroughtheloguploadprocess

PINAuthenticationsupportinO365:Improvedsign-inauthenticationusingAzureActiveDirectoryAuthenticationLibrary(ADAL)Benefit–PINAuthenticationisincreasingsecurityenablingefficientloginprocedureforendusersusingtheirVVXphonetoOffice365.

DistributionListExpansion:Abilityforusertoexpandgroupsonthephone’sUItodisplayindividualmembersofthegroupBenefit–TheDistributionlistimprovingaccuracyoftheUItoexpandthegroupsandimprovinglistnavigation

5.5.0 Release(May20-2016)

OpenSIP-AdminFeatures

IMS:IPMultimediaSubsystem(IMS)providesaframeworkfordeliveringIPmultimediaservices,particularlyforuseinsituationswheremobileand

fixedlinenetworksinteroperate.AsofUCS5.5.0,UCSoftwarerunningonVVXBusinessMediaphonesarenowcapableofsupportingbasicIMS

interworking.ThisfeatureimplementsthemajorRFCsandspecificationtoallowVVXphonestointeroperatewithmostIMScores.

Benefit:AllowsVVXphonestooperateinenvironmentswhereitiscriticalforanendtoendoperationofmobileandlandlinestooperateinasingle

deployment.

IPv6Support:WithIPv4isoutdatedandmorenetworkcomplexityisnowrequiredtoenableaddressestobeused.VVXPhonesarenowsupport

threedifferentaddressingmodes:

• IPv4Only

• IPv6Only–PhoneonlyuseIPv6addressesandIPv6basedfunctionalitylikeDHCPv6

• DualIPv4/IPv6Mode–Phonechosetheappropriateaddressingmethodbasedonpreferencesconfigured.

Benefit:Providesfutureproofingfornetworkupgradesandallowsthephonestobeusedinamixedenvironment.TR069Support:TR-069isatechnicalspecificationpublishedbytheBroadbandForumthatdescribesabi-directionalprotocolthatcanbeusedto

provisionequipmentinstalledincustomerlocations.FromUCS5.5.0,VVXBusinessMediaPhonesarecapableofacceptingconfigurationinformation

fromaTR-069compliantAutoConfigurationServer.Thisallowsphonestobeconfiguredusingthesameserverthatmightbeusedtoconfigure


9

devicessuchassettopboxes.

Benefit:AllowsprovisioningofVVXphonesviaaTR-069compliantservice,expandingtheoptionsforprovisioningsolutions.

OpenSIP-EndUserFeatures

SupportforBroadSoftFlexibleSeating:Theflexibleseatingfeatureallowsausertologintoaphoneconfiguredasahostandhave“their”settings

appliedtothatphone.WithinBroadWorks,aguestprofileiscreatedthatcanmatchtheregularprofile.Whenloggingin,thisguestprofileisusedto

changetheconfigurationsettingsofthehostphone.AnyBroadSoftcontactinformation,anyfeaturesthatareconfigured(includingBLFlines)appear

onthehostphone.Fromthatpointonthephonebehavesexactlyasifitweretheuser’sregularphone.Callstotheusersregularnumberalertonthat

phone,andanycallsmadehavetheuser’sregularcallID.ItisalsopossibletocreateaPINwithinBroadWorksthatcanbeusedtopreventan

unauthorizedpersonloggingtheuseroffthephone

Benefit–ExtendstheexistingBroadSoftHotelingfeatureintoatrueHot-deskingcapability.BroadSoftenhancedExecutive-Assistant/Adminfeature:IfconfiguredonBroadWorksandtheappropriateservicesareassigned,VVXphonescan

nowbesetuptobeeitheranExecutiveoranAssistant/Admin.ThisfeatureallowsExecutivestofiltertheircallstotheirassistant,leavingthemfree

todealwithimportantissueswithoutbeingdisturbed.UnlikeDND,thereissomeonetoanswerthosefilteredcallsand,ifnecessary,bringthe

executiveintothecall.TheAssistantisalsoabletoinitiatecallsonbehalfoftheexecutiveandoncetheyareestablished,handoffthatcalltothe

executive.

Benefit–EstablishesatrueExecutive-Assistantrelationshiptoalloweasiermanagementofcallsforbusyexecutives.NewUIforOffhookdialing:Whengoingoffhook,VVX500andVVX600phonescannowbeconfiguredtoremainontheidlescreenview,insteadof

immediatelyswitchingtothedialerview.ThisallowsausertoselectfromtheirconfiguredfavoritesormonitoredBLFlineswithouthavingtopress

anextrakeyfromthedialerview.Iftheuserstartstoenteranumberfromthekeypad,thescreenautomaticallyswitchestotheregulardialerview.

Itautomaticallyswitchesbacktothelineviewifallthenumbersaredeleted.Thesoftkeyspresentedwhengoingoffhookarethesameasthose

presentedinthedialer,soitisstillpossibletoaccessrecentcalls,directoriesetc.

Benefit:ProvidestheVVX50x/60xphoneswithaquickwaytoaccessspeeddialsandBLFlineswheninitiatingacall.Italsoallowsforquicker

transferstofavoritesasthelineviewalsopresentedwhenatransferisinitiated.

NewUIforin-progresscalls:ToallowuserstoseethestateofBLFlinesorthepresencestateoffavoriteswhileinanactivecall,theVVX50xandVVX

60xcannowbeconfiguredtoremainonthelineviewscreenwheninanactivecall.Theimportantcallinformation(activeline,farendidentification

andcallduration)isnowpresentedinthetopribbon(wherethedateandtimeareusuallydisplayed).Thesamesoftkeysthatappearinthenormal

activecallwindowarepresented.

Benefit:AllowsusersoftheVVX50x/60xphonestheabilitytoseethestatusofalllinestheyareresponsibleforwhileinanactivecallwithouthaving

tointeractwiththephoneUI.

ModernThemeforVVX50x/60xUserInterface:TheuserinterfacesontheVVX50xand60xphoneshavebeenupdatedtoprovideamoremodern

theme.Thismodernthemeupdatestheiconographyandcolorschemewhilekeepingthesameflowandoperationofthephone.Thephonemaybe

switchedbetweenthemodernandclassicthemeeitherthroughconfigurationorviaanoptioninthesettingsmenu.

Benefit:ProvidestheVVX50x/60xphoneswithamodern,cleanuserinterfacewhileretainingallthefamiliarcallflowsfortheclassicVVXinterfaceto

limitimpactontraining.


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5.4.1A Release (12/10-2015) HardwareSupport

SupportForDECTVVXD60Hardware:SoftwaresupportfornewVVXD60.Benefit–AllowsDECTphonestobeused.

5.4.1 Release (12/09-2015) HardwareSupport

GAForVVXRefresh:SoftwaretosupportlatestrefreshedVVXhardware(VVX301,311,401,411,501and601).Benefit–AllowslatestVVXphonestobeused.

EndUserFeatures

AnswercallsonLockedPhones:Whenphonesarelocked,itisnowpossibletoanswerincomingcallswithoutfirsthavingtounlockthephone.Benefit–Ensuresthatcallscanbequicklyanswered,evenifthephoneislocked,preventingimportantcallsfrombeingmissed.

Lync/SkypeforBusinessSharedLineSupport(Basic):AllowVVXphonesinLync/SkypeforBusinessdeploymentstosupportbasicsharedlinefunctionality.Callsmadetothesharedlinegroupringonalldevicesthathavethesharedlineallocatedtothem,andanyusercananswerthecall.Outgoingcallscannotbemade.Benefit–Allowsmorethanoneusertomonitorincomingcallsonasingleline.

Lync/SkypeforBusinessFlexibleLineKeyEditor:AllowendusersofVVXphonesinLync/SkypeforBusinessdeploymentstoarrangeLynccontacts,OutlookContactsandBoss-AdminkeysandplacetheminanylinekeypositionincludingExpansionModules.Benefit–Allowsuserstohavefullcontroloverwhatelementsappearwhereonthephone,leadingtoimprovedjobperformanceandusersatisfaction.

SmartSearch:AllowssearchingbasedonpredictiveT9-likecapabilitiesintheLyncdirectory.Userssimplystartenteringthefirstfewdigitscorrespondingtoacontactname(forexample,Smithwouldbeenteredas7-6-4-8-4)andthephonesearchLynccontactsbasedonthat.Benefit–Simplifiessearchingandimprovesthespeedandusabilityofthesearchfunction,particularlyonnon-touchphones.

AdministratorFeatures

BToEsupportonWindows10:TheBToEhelperapplicationcannowbedeployedonPCsrunningthelatestWindows10operatingsystemBenefit–AllowsthelatestPCsshippingwithWindows10touseBToEwithPolycomVVXBusinessMediaphonesrunninginaLync/SkypeforBusinessenvironment.

Lync/SkypeforBusinessCryptoLineImprovements:VVXphonesnowsendthesameCryptolinesasPolycomCXphonesandMicrosoftLyncclientswhenoperatinginaLync/SkypeforBusinessdeployment.Benefit–ImprovesinteroperabilityandsecuritybetweenCXphones,Lync/SkypeforBusinessclientsandVVXphones.

5.4.0A Release (09/11-2015) SmartLogin:Endusersonlyseetheloginmethodsthatareavailableontheirnetwork.Forexample,PinAuthenticationloginissuppressedifthephonerecognizesthatyournetworkdoesn’tsupportit.Benefit–Simplifiesloginprocessforendusers.

LyncStatusScreensEnhancements:CriticalOffice365configurationparametersaredisplayedusingthewebbasedUserInterface.Benefit–Improvestheabilitydiagnose,troubleshootandmanageOffice365features.

Office365Manageability:PhonescanbeconfiguredusingtheOffice365interfacewithouttheneedforaseparateprovisioningserver.AllprovisioningandmanagementofthephoneperformedviaOffice365.Benefit–ProvidessimplerphoneconfigurationviatheOffice365interface.


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BToESingleInstallation:AdministratorscaninstalltheBToEapplicationtotheuser’scomputerwithasingledownloadpackage.Benefit–ProvidessimplerinstallationofBToE.

LaunchWebConfigurationUtilityviatheBToEApplication:AdministratorscanlaunchtheBToEapplication,thenaccessandmanagesettingsintheWebConfigurationUtilitydirectlyfromtheBToEapplication.Benefit–ProvideseasyaccesstomanagesettingsintheWebconfigurationtool.

Office365UserMigration:AdministratorscanmigrateuserinformationfromaLyncon-premisessolutiontoanOffice365on-linesolution(andviceversa).AdministratorscanswitchbetweenLync/SkypeForBusinessonpremiseandSkypeForBusinessOffice365on-linedeploymentswithoutinterruptingservices.Benefit–Provideseasiermigrationofusersfromonesystemtoanother.

Office365ManualTimeZoneChange:Usersareabletomanuallychangetheirtimezonewhenloggingontotheirphones.Thisisarequiredstepforinitialstart-up,butisoptionalthereafter.Benefit–Allowsuserstochangetheirtimezoneuponinitialloginsothetimedisplayedontheirphoneisaccurate.

ComfortNoiseImprovements:Syntheticbackgroundnoise(alsoknownascomforttoneorsidetone)isusedtofilltheartificialsilenceduringatransmission.TheimprovementsincludetheabilitytopreventunwantedcyclingbetweenidleandactivecallaudiowhenComfortNoisepayloadtypes(perRFC2833)arechanged.ComfortnoisepacketsaresentautomaticallyinSIPmessagestoenableconsistentbackgroundnoiseforusers.Benefit–Improvescallqualityforbothparties.

ExchangeWebServicesforOffice365:Theusers’phonecanberegisteredwithExchangeon-linetoaccesscalendars,MessageWaitingIndicator(MWI)andcallloginformation.Benefit–ProvidesaccesstoOffice365services.

WildcardCertificates:Office365wildcardcertificateswithwildcardcharactersarenowsupportedforMicrosoftspecificdomains.Benefit–ImprovessecureaccesstoMicrosoftservers.


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5.4 Release (06/30-2015) Enduserfeatures–OpenSIPspecific(06/30-2015)

Enduserfeatures–Alcatel-LucentSpecificAdvancedConference:UsersregisteredwiththeAlcatel-LucentCTSservercaninitiatead-hocconferenceswithtwoormorecontacts,manageconferenceparticipants,viewarosterofparticipants,andjointwocallsintoaconferencecall.Whenenabled,userscanchoosealistofparticipantstoinvitetoaconferencewiththePush-to-Conferencefeature.ThisfeatureisnotsupportedfortheVVX101and201phones.Benefit–Providessimplerandbetterad-hocconferenceuserexperienceandperformancespecificallyforAlcatel-Lucentserverusers.

BargeInforBusyLampFieldLines:ThisfeatureenablesusersregisteredwiththeAlcatel-LucentCTSservertobargeinonactiveandheldcallsonBusyLampField(BLF)lines.BargeInisnotsupportedonVVX101,201,and1500businessmediaphones.Benefit–ProvidesbargeincapabilityforbusylampfieldlinesandoffersmoreflexibilityanduserexperienceforAlcatel-Lucentserverusers.

BridgeInforSharedCallAppearance:ThisfeatureenablesmultipleusersinaSharedCallAppearancegroupregisteredwiththeAlcatel-LucentCTSservertoviewandbridgeintoactivecallsonasharedline.BridgeInisnotsupportedforVVX101and1500businessmediaphones.Benefit–Providesasimplifiedwaytobridgeinadditionalusersonsharedcallappearancelines,enablingmoreflexibilityandbettercallexperienceforAlcatel-Lucentserverusers.

Dual-ToneMulti-Frequency(DTMF)Relay:ThisfeatureenablesusersregisteredwiththeAlcatel-LucentCTSservertopressDTMFdigitsduringanactiveaudioorconferencecalltoselectoptionsorentercodes.ThedigitsaretransferredinaSIPINFOmessagesovertheSIPsignalinginterface.ThisfeatureisnotsupportedforH.323calls.Benefit–Providesflexibilityduringaconferencecalltoselectoptionsorentercodesduringacall.

SharedCallAppearance:ThisfeatureenablessharedlineusersregisteredwiththeAlcatel-LucentCTSservertomonitorandbridgeintocallsonthesharedline.Eachlinesupports21callappearances.Thisfeatureisdisabledbydefault.ThisfeatureisnotsupportedonVVX101phones.Benefit–Thisallowsuserstosharelineswithotherusersforco-operativecallhandling.

VisitorDeskPhone:Thisfeatureenablesuserstologintoasharedphoneandaccesstheirpersonalsettings.Whenauserlogsintothesharedphone,theirpersonalsettingsareavailableandanychangestheusermakestophonesettingsarestored.Aftertheuserlogsout,anotherusercanloginandaccesstheirpersonalsettings.VisitorDeskPhoneisnotsupportedonVVX1500businessmediaphones.Benefit–Settinguppersonalsettingsonasharedphone.Idealfor“hotelingenvironments”.

GeneralUXImprovements-EndUserFeaturesProvidePasswordsecurityfortheSettingsà Basicmenu:Viaconfiguration,itisnowpossibletoprotecttheBasicsettingsmenuviatheuserpassword.Whenenabled,auserattemptingtoaccessthebasicmenunowpresentedwithaloginscreenrequestingapassword.Oncethecorrectpasswordisentered,accesstotheBasicsettingsmenuisprovided.Benefit–Inenvironmentswherenousercontrolisallowedoveranysettings,thisfeatureensuresthattheuserisstrictlyrestrictedfrommakingchangestothephoneunlesstheyknowtheuserpassword.

ImproveConsistencyofBackbuttons:AllscreensandmenuswithinUCSoftwarenowhaveaconsistentwayofexitingthescreen,ormovingupinthemenuhierarchy.Benefit–Previouslythereweremanydifferentwaysofleavingamenuscreen,someofwhichmaynothavebeenobvious,andtherewasnoconsistency.Thisimprovementprovidesamoreconsistentuserexperienceandresultinlessconfusionfortheuseroverhowthephoneoperates.

MovingtheDNDsoftkeydefaultlocation:ThedefaultlocationfortheDNDsoftkeyhasbeenmoved.ThisreducesthechanceofDNDbeingsetaccidentallywhentheusertriestoinitiateanewcall.Benefit–Reducestheincidenceof“false”DNDsetting.

StreamlineLoginsoftkeys(Lync):InaLyncenvironment,priortologgingin,theonlySoftKeythatisavailableisnowtheLoginkey.AllotherSK,whichare,bydefinition,non-functionalhavebeenremoved.Benefit–ReduceconfusioninuserswhenthetrypressingSKthatarenotactuallyvalidwhenthephoneisnotloggedin.


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OpenSIP-ITAdminspecificfeatures(06/30-2015)

GeneralImprovementsDirectoryImprovements–Uploading:ThePolycomdirectorycannowbeuploadedtoaserverbysendingachecksyncnotifymessagetothephone.Whentheappropriatemessageissent,thecurrentdirectorycontentssenttotheserver.Benefit–Allowssystemadministratorstogetthelatestversionoftheuserdirectorywithouttheuserhavingtomakeanychanges.Thisisparticularlyusefulinsituationswherethedirectoryfilesarenotgenerallyuploadedaftereachmodification.

DirectoryImprovements:Mergingofcentraldirectorywithlocaluserdirectory:Itisnowpossibletomaintainacommonuserdirectory(000000000-directory.xml)thatcanbemergedwithanychangestheusermakes.Thisallowsaformofcorporatedirectorytobecreated,whereanychangestothecommondirectory(0000000000-directory.xml)aremergedwiththelocaluserdirectory(MAC-directory.xml)Benefit–AllowsacorporatestyledirectorywithouttheneedtosetupanLDAPserveroruseacentralizeddirectoryservicelikeUC-OneorLync.

HomeScreenConfiguration:Itisnowpossibletoremoveanyofthedefaulticons(NewCall,DND,Forward,Messages,Applications,Settingsetc)fromthehomescreenviaconfigurationBenefit–Thisfunctionalityallowstheadministratortoconfigurefeatureavailabilitystrictlybasedonwhatthedeploymentneeds.Ifthephoneneedstobelockeddown,thesettingsmenucanberemoved,ifnoapplicationsorvoicemailserviceisprovided,theApplicationsandMessagesiconscanberemoved.Thissimplifiestheuserexperienceandresultinfewersupportcallsrelatedtofunctionalitythattheadministratordoesnotneed.

ImprovementstoVoiceQualityDiagnostics:ThecurrentlycalculatedMOS(MeanOpinionScore)valueisnowdisplayedonthemediadiagnosticspagewhenaVoiceQualityMonitoringlicenseisactive.IfnoVQMonlicenseisactive,thisvalueisnotdisplayed.Benefit–AllowssystemadministratorstoquicklyseeifthereareanyvoicequalityissueswithoutneedingtogointothefullVQMonsystem.

Administratorfeatures–Alcatel-LucentSpecificSIPInstanceSupport:Inenvironmentswheremultiplephonesareregisteredusingthesameaddressofrecord,thephonesaredistinguishedbytheirIPaddress.However,firewallssetupintheseenvironmentscanchangetheIPaddressesregularlyforsecuritypurposes.TheSIPInstanceSupportfeatureprovidessupportforusingtheSIPIPinstance,aparameterusedinthecontactheader,toidentifyindividualphonesinsteadofusingIPaddresses.Benefits-Administratorscanenablethisfeatureusingconfigurationfiles.

5.3 Release (03/27-2015) Enduserfeatures–OpenSIPspecific(03/27-2015)

UCS-VVXGeneralUIImprovements

Benefit-VVXGeneralUIimprovementsprovidesimplerandimprovedenduserexperienceandimprovedproductivity,suchasabilitytouseBLFinlargerhuntgroupsandoverallUIperformanceimprovements.InadditionthecapabilitytoallowApplicationsIcontoberemovedfromthehomescreen,allowincomingcallsNOTtodisplaythefullsplashscreen,thusensuringlinekeysarenothiddenandimprovelinelabelingtoallowelidingfromeithertheleftorrightofthelabel.

BLFGeneralImprovements:Improvestheperformancefortransferandsimplifiesthemechanismsofferingfewerkeypressestoperformtheoperation.Benefit–Providessimplerandbetteruserexperienceandperformance.

Builddistributionmanagement(Telstra):Thisfeatureallowsuserstohavecontroloverthedownloadofnewsoftware.Whennewsoftwareisavailableontheprovisioningserver,apopupnowappearsandtheendusercanchoosetoinstallthesoftwareorwaituntilalatertime.Iftheuserisnotpresent,thesoftwarewhicheventuallyautoinstalls.Benefit–Allowsserviceproviderstoscheduledeploymentofnewsoftwarewithoutimpactingorganizationsthatareoperatingina24x7mode.Givesusersmorecontrolandpreventsunexpectedoutagesduetosoftwareinstallations.

CallForwardonSharedLine(Adtran+others):Whenauserhasasharedlineconfiguredontheirdevice,itisnowpossibletosetupstaticcallforwarding.Previously,thisfunctionalitywasonlyavailableonprivatelines.Benefit–Insituationswhereauserhasmorethanonedevice(deskphoneandsoftclientorconferencephone)asinglelineissometimessharedbetweenthetwodevices.Thisfeatureallowsausertoforwardthatlinetoanothernumber.Notethatifthelineissharedbetweenmorethanoneuser,allcallsforALLusersnowforwarded.


14

SimplifytransferUX–Thetransferuserexperiencehasbeensimplifiedtoallowausertospecifywhattypeoftransfertheywanttouseastheirdefault–blindorconsultativeaswellasreducingthenumberofstepsrequiredtoinitiateandcompleteatransferBenefit–Improveproductivityofuserswhoneedtotransfercallsbyreducingthenumberofkeypressesrequiredandstreamliningtheflowoftheuserinterface.

Uniquelinelabelforsharedlines–Whenmultiplelineappearancesareconfiguredforasharedline,eachlinecannowhaveauniquelabelassociatedwithit.Thisallowsusersofsharedlinestomanagecallsbasedonaspecificlineappearance,ratherthanusingthefirstavailableline.Benefit–Improvesandsimplifiesthehandlingofcallscomingintoasharedlinewithmultipleappearances.Allowscloseremulationofkeylinesystemssothatuserswhoareusedtothattraditionalkeylinesystemnowrecognizetheconceptandfeelmorecomfortablewiththis.

PhysicalPortLock(Telstra)–TheportsontheVVXbusinessmediaphones,includingthePCport,AuxportandUSBportscanbelockeddowntopreventunauthorizedaccess,thusimprovingsecurityforoperationinsecurelocations.Benefit–Lockingdownportspreventsusersfromattachingdevicesthatcouldprovideanentrypointformaliciousattackers.

PrivateHold-Whenasharedlineuserinitiatesatransferofconference,phoneplacestheexistingactivecallonholdandallothersharedlineappearancesarealertedbyblinkingredLED.TheendusercanenabletheprivateholdfeaturetodisplaythePvtHoldsoftkeyonasharedline.Whenusersinanactivecallonasharedlinepressthesoftkey,theactivecallisplacedonholdanddisplaysthesharedlineasbusytootherssharingtheline.Thesharedlinealsoshowsasbusywhenuserstransferacallorinitiateaconferencecallduringanactivecall.Whenthisfeatureisenableduserscanholdacall,transferacall,orinitiateaconferencecallandthesharedlinedisplaysasbusytootherssharingtheline.Benefits-Thisfeatureenhancestheuserexperiencebyholdingtheexistingcallprivately.

ConfigureCalendarNotification-Allowtheusertoconfigurethewaycalendarremindersappear,allowingtheaudionotificationtoberemovedandthevolumeofthenotificationtobeset.Benefit–Whenusedwithcalendarintegration,thisfeaturegivesmorecontroltousersandallowsthemtopreventunwantedaudioalertsfrombeingheard.

RemovalofAutoAnswer-Allowthephonetobeconfiguredsuchthattheoptiontoautoanswercallscanberemoved.BenefitThisensuresthatinsecureenvironments,callsarenotaccidentallyansweredwhentheuserisnotpresent.

BLFToneIndication-PlayatonewhenauserwhomonitorsBLFlinesisonanactivecallandoneoftheBLFlinesgoesactiveBenefit–Thisensuresthatevenwhenbusy,ausermonitoringmanylineswhilealsodealingwithincomingcallsandnotmissanimportantcallonamonitoredline.

AcousticFence–Acousticfenceprovidesadvancednoisecancellationforheadsetandhandsetusers.UsingproprietaryPolycomaudioprocessing,backgroundnoiseiseliminatedproducingclearaudio.Benefits:Innoisyenvironmentssuchascallcentersorlargeopenplanoffices,Acousticfenceprovidesthebestpossibleaudioquality,reducingstrainonthefarenduserwhonolongerhastostruggletodifferentiatebetweenbackgroundnoiseandwhatisbeingsaid.

Enduserfeatures–BroadSoftUCOnespecific(03/27-2015)

SimultaneousRingPersonal-TheSimultaneousRingfeatureenablesausertoaddphonenumberstoalistofcontactswhosephonesringsimultaneouslywhentheuserreceivesanincomingcall.WhenthisfeatureisenableditoffersaSimultaneousRingmenuoptionsouserscanenableordisablethefeaturefromthephone.Benefit–enhancestheuserexperienceandoffersoptionssuchasaddinganumbertothecontactlist

Anonymouscallrejection-enablesuserstoautomaticallyrejectincomingcallsfromanonymouspartieswhohaverestrictedtheircalleridentification.TheendusercanenabletheAnonymousCallRejectionfeatureusingconfigurationfilesortheWebConfigurationUtility.Afterthefeatureisactivateduserscanenableordisablecallrejectionfromthephoneitself.WhenauserturnsACRon,thephonegivesnoindicationthatananonymouscallwasreceived.Benefits-enhancestheuserexperienceandoffersmoreflexibilityandmoreoptions.

CalllogSynchronization-Whenthephoneisregisteredontheserver,theendusercanviewalistofplaced,received,andmissedcallsonthephoneintheRecentCallslist.Benefit–easyviewofplaced,receivedandmissedcallsforeasydialbackandloggingcapabilities.


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LineIDBlocking–TheendusernowcanpreventcallerIDinformationbeingsentwhenthephonemakesanoutgoingcall.Benefits-enhancestheuserexperienceandoffersmoreflexibilityandmoreoptions.

BroadWorksAnywhere-BroadWorksAnywhereenablesuserstouseonephonenumbertoreceivecallsto,anddialout,fromtheirdeskphone,mobilephone,orhomeofficephone.Whenenabled,theBroadWorksAnywheresettingsmenudisplaysonthephoneanduserscanenablethefeatureandaddBWAlocationsonthephone.EnduserscanalsoconfigurethedisplayoftheBroadWorksmenuoptiononthephone.Benefits-Userscanmovecallsbetweenphonesandperformphonefunctionsfromanyphone

Remoteoffice–IftheRemoteOfficemenuoptionisenabledontheCallControlPlatformbytheadministratortheusercanenablethefeatureontheirphone.Userscananswerincomingcallstotheofficephoneonthephonesetup,andanycallsyouplacefromthatphoneshowasyourofficephonenumber.YoucanconfigureRemoteOfficeusingconfigurationfilesortheWebConfigurationUtility.Benefit–RemoteOfficeenablesausertosetupaphonenumberontheirofficephonetoforwardincomingcallstoamobiledeviceorhomeofficenumber.

HideNumber–ThisisafeaturethatprovidesthecapabilityfortheAdministratortoenableordisablethe“HideNumber”menuoptiononthephone.Ifthisisenabledonthemenuforusers,userscanchoosetohidetheirphonenumberbeforemakingacall.Benefit–Enhancestheuserexperienceandprovidesflexibilitytohidethenumberonthephone

EnhancedCallpark-CallParkcanbeusedtoparkacalldirectlytoacontact’sline.Whenthecallisparkedagainstanyphoneextension,thephonedoesnotshowanykindofaudio/visualindicationoftheparkedcall.Benefits-Thisfeatureenhancestheuserexperiencebyprovidingaudioandvisualindicationwhenthecallisparkedagainstaphoneline.Thisfeaturealsoprovidesamechanismtoviewtheremotepartydetailsandretrievetheparkedcallwithouttheneedofrememberingthefeatureaccesscodes.

BSUC1ContactLoadingimprovements–Thephonesupportsalargernumberofcontacts,allowingausertohaveover200favoritesconfigured.Benefit–Improvedperformanceofthephonewhendealingwithlargenumbersofcontacts.

XSPusername&passwordtobeconfiguredthroughtheUI–RatherthanhavingtorelyonanadministratortoconfigurethepasswordandusernameforadvancedBroadSoftfeatures,thisreleaseprovidestheusernameandpasswordtobeconfiguredviatheUI.(OnlyvalidwhenthephoneisusedwithBroadWorksR19orolder)Benefit–ReducestheloadontheadministratorandensurestheendusercanaccessXSIfeatures.

OpenSIP-ITAdminspecificfeatures(03/27-2015)

VQMonimplementationtomatchRFC6035–voicequalitymonitoringRFC6035isnowofferingaddedmoresupporttothevoicequalitymonitoringfeature.Benefit–Moremonitoringcapabilitiestovoicequalitymonitoringandaligningwithindustrystandardforvoicequalitymonitoring(RFC6035)

SIP.instanceParameter,CPUOptimizationTasks–thisfeatureoffersmorebehindthescenesimprovementsthatbettersupportsanumberofsomefeatures.Benefit–morebackendimprovements

Reducenetworkusageduringsoftwareupgrades–Benefit-40%reductioninnetworkusagewhileperformingupgradesallowseasiermanagementofnetworkresources,particularlywhentherearelargenumbersofdevicestoupdate.

EnduserfeaturesMicrosoftLyncspecific(03/27-2015)

LyncAddressBookSearchEnhancements–:Thisfeatureenablestheendusertoeffectivelyperformsearchesusingtheaddressbookqueryservicewithactivepredictivesearchresults.Theenhancementalso integratestheoutlookcontactssearch. Iteffectivelydisplayscontactpresenceandtheoutlookcontactcall-ID


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Benefit–FastersearchresultswithpredictivesearchandextendscontactsearchtoOutlook.Thecontactcardinformationcanalsobeopenedtoreachalternativenumbersorthevoicemaildirectlycontacts.Polycom3PIPdeviceswillbefirstinthemarkettoprovidethefullcontactsearch.Wearetheonly3PIPvendortosupport

Boss-Adminextendedenhancements–

• BossRingType:AdminuserinLyncBoss/Adminusercanveryeasilyassignadistinguishableringora CustomRingTypefortheBoss’Line.• BossLineIconontheAdminidlescreenundertheprimarykey.• Multi-levelBoss/Admin:ThesameusercanbeadelegatetoasetofBossusersandalsoassignadifferentsetofdelegateusersforitself.• Boss’viewofconnectedcallsbeinghandledbyAdmins• SafeTransfer:TheAdminusercanchoosetodoSafeTransferforanincomingcall whichwillallowthecallertobe handledbyapersonand

notredirectedtovoicemail.Boss/AdminCallPickup:ThecallpickupstepsaremadeconsistentforBossandAdminusers.

• Thesystemwilldisplaycallerinfoonthebosslineiftheadminhasthelineanswered.Benefits-Increaseduserproductivity

BToEclientappforWindowsPC,PlaybackaudiooverBToE-ThisfeaturesenablestheendusertosettheVVXdeviceasadefaultPCaudiodeviceandswitchbetweenVVXaudio&otheraudiodevices.EnablestheuseofthePCClientvideoandcontentsharingwhilestreamingHDAudiototheVVXphoneBenefit–Providesan“AlwaysOn”deskphonecapabilitywithatightintegrationwithLyncclienttoprovidethebestBetterTogetherexperienceandthatWITHOUTanadditionalUSBconnection.EnrichestheLyncuserexperienceincreasesuserproductivity.

MusicOnHold–WhenaLynccallisputonhold,musicisplayedbacktothepersononhold.ThemusictobeplayedcanbecustomizedusingWAVfiles.Benefits:Improvestheuserexperienceforcallerswhoareputonhold,supportingverticalssuchashospitals,retailandhospitality.

ConferenceCallControlEnhancements–Conferencedial-in-ThisfeaturenowsupportsfullLyncAVMCUconferencewithcontrolssuchas

• EnduserscaninitiateorjoinexistingLyncAVMCUconferences.• Inviteusersfromcontactsordirectoryandremoveuserfromaconference.• SinglepressconferencejoinfromCalendarremindersonthephone.• Thefunctionalityofpromotingusersaspresentersordemoteusersasparticipants.• Alsomute,previewconferenceoptionsandrosterview.• BToE integrationissupportedtoprovideagreatconferencecontrolfunctionalityfromLyncclientorthephone.

Benefit–Thesimplifiedaccesstoconferenceinitiation,andcontrolforusersfacilitatesuserproductivity.LyncE911Conferencing:Whena911callismade,itispossibletojoinathirdpartyintothecalltoallowsomeoneassignedonsite,suchasasecurityoffice,tobemadeawareoftheemergencywhilethe911callisinprogress.Benefit–Improvehandlingofemergenciessothatwhena911callismade,someoneonsitemaybeabletoreactquicklyandassistwiththeemergency.

LyncUXimprovements–includethefollowingfeatures:

Calendarconferencejoin–viatheLyncmeetingremindertheenduserscannowJoinascheduledLyncmeetingjustbysimplyasinglebuttonpress.ThisfeatureworkswithorwithoutBToE

Benefits-Simplifiedconferencemanagementwhileincreasesuseradoptionandenduserproductivity.

Exchangeautodiscover:thisfeatureusesexchangeautodiscoverprocesstoconfigureexchangewebservicesBenefits-Easierdeploymentoutofbox,simpleexchangeintegrationviaPlugandPlay.

Exchangecalllogs:Calllogsarestoredinexchangemailboxanddisplayedwithpresence.Theendusercansortcalllogsbyrecentlydialedormissedcalls.Benefits-ConsistentcalllogsbetweenLyncendpointsincludingLyncclient.

VisualVoicemail:theendusercanselectandplayavoicemail.Theycandialbackacontactandviewpresenceindication.Theycanalsodeleteselectedvoicemessages.Benefits–Thisfeatureoffersaverysimplevoicemailnavigationthatincreasesenduserproductivity.


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Optimizedcalltransfer:isaflexiblefeaturethatisusercustomizablebydefaulttransfertype.Theendusercantransferacallviaalongpresstoaselecttransfertypes–ConsultativeorBlind.Thereisalsoanoptiontotransferviaashortpresstousethedefaulttransfertype.ThereisaquickaccesstocontactsanduserdirectoriesfromthetransferscreenBenefits-Improvesthetransferworkflowandincreasesuserproductivity

Musiconhold–offersaclientsidemusiconholdfunctionality.CanuseacustomWAVfileupto1MB.Benefits:thisfeaturesoffersmusiconholdtocustomersintheretailandhospitalityenvironment.

MicrosoftLyncITAdminspecificfeatures(03/27-2015)

LLDPMEDsupportTheLinkLayerDiscoveryProtocol(LLDP)isavendor-neutralLinkLayerprotocolintheInternetProtocolSuiteusedbynetworkdevicesforadvertisingtheiridentity,capabilities,andneighborsonaIEEE802localareanetwork,principallywiredEthernetMediaEndpointDiscoveryisanenhancementofLLDP,knownasLLDP-MEDthatprovidesthefollowingfacilities:

• Auto-discoveryofLANpolicies(suchasVLAN,Layer2PriorityandDifferentiatedservices(Diffserv)settings)7enablingplugandplaynetworking.

• Devicelocationdiscoverytoallowcreationoflocationdatabasesand,inthecaseofVoiceoverInternetProtocol9(VoIP),Enhanced911services.

• ExtendedandautomatedpowermanagementofPoweroverEthernet(PoE)endpoints.• Inventorymanagement,allowingnetworkadministratorstotracktheirnetworkdevices,anddeterminetheir12characteristics

(manufacturer,softwareandhardwareversions,serialorassetnumber).Benefits-TheLLDPsupportallowsthedevicestoobtaintheVLAnIdandadvertisethecapabilitiesintheVOIPnetworkforoptimalenergyrequirements.

MicrosoftLyncITAdminspecificfeatures(03/27-2015)

LLDPMEDrequirements:LLDP-MEDrequirementswillnowincludemoreoperationsandflexibilitywiththeinformationtheycancarry.Benefit–offeringinformationofLLDPandtheoperationtheycarry

LLDPframeworkmodificationsswitchtimeoutforLLDP-MED:Thisreleasewillincludemodificationsandenhancementsoftheprotocolstoprovidegreatercapabilities.Benefit–theLLDPframeworkwillofferflexibilityofthedevicesconnectedtotheswitch.

5.2 Release (09/20-2014)

End user features 5.2 Release (09/30-2014) OpenSIPspecific

ServerIndependentIntercomAuto-Answer:Theauto-answerfeatureimprovestheenduserexperiencewhenusingtheintercomfeature,enablingVVXphonestoactastrueintercomdeviceswherenoactionisrequiredonthepartofthecalledpartytoansweracall.

Benefit-Auto-Answerprovidesanimproveduserexperienceandimprovesenduserproductivity,particularlyinBossAdminenvironments.Thisfeatureenablesthebossandadmin(oranyotherphonetoactasatraditionalintercomsystem.Thetraditionalintercom,whereonewillpressabutton,speaksintotheintercomandthepersonontheotherendhearsaudiowithouthavingtodoanything.Upuntil5.2.0,thepersonontheotherendactuallyhadto“answer”thecallwhichmeansthebossisleftwaitingforapickupbeforespeaking.

SupportforGENBANDE911locationtree:Thisfeatureallowsthephoneusertoselecttheirlocationfromapreconfiguredlistoflocations.ThislocationisusedinemergencycallsandallowstheGENBANDservertoroutetheemergencycalltotheappropriatePublicSafetyAccessPoint(PSAP).

Benefit-TheGENBANDE911locationtreeallowstheemergencyservicestoprovideafasterresponsetimethatprovideseaseofmindtotheenduser.

ImproveVVX-GENBANDInteroperabilitybyaddingPrivateandGlobalAddressBookintegration:ThisfeatureaddssupporttotheVVXlineforGAB/PAB(GlobalAddressBook/PersonalAddressBook).

Benefit-TheGENBANDGAB/PABsupportprovidesanimprovedenduserexperienceallowingsynchronizationofaddressbookinformationacrossphonesandsoftclients.


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GENBANDMADN-SCA:TheMADN-SCA(MultipleAppearanceDirectoryNumbers–SingleCallArrangement)allowsonetelephonenumberthatcanbedirectedtomultipledevices.

Benefit-Itprovidescallstateinformationtoallmembersofagroupofuserswhoneedtomonitorthesameline,includingabilitytopickupheldcallsandto“bargein”toactivecalls.

UCS-VVXGeneralUIimprovements:

Benefit-VVXGeneralUIimprovementsprovidesimplerandimprovedenduserexperienceandimprovedproductivity,suchasabilitytouseBLFinlargerhuntgroupsandoverallUIperformanceimprovements.

Enterprise features 5.2 Release (09/20-2014) ITAdminSpecificFeaturesReducedsizeofthesip.ldfileby25%fortheVVXphones:ThereducedsizeenablestheITadminortheServiceProvidertoreducethenetworkbandwidthrequiredforbuilddeploymentsandimprovetheoveralleaseofdeployment.

Benefit-OptimizedownloadprovidesanimproveddeploymentexperienceandmakesiteasierforserviceproviderstokeepcustomersonthelatestUCSbuild.

FQDNSupportforH323:FQDN(FullyQualifiedDomainName)supportwillbeprovidedforH323callstoallowfailovertoworkefficientlyandkeepthephoneoperationalforH323callsintheeventofaprimaryserverfailing.

Benefits-ReducesdowntimefortheserviceandsimplifyingmaintenanceforcustomersbyallowingfailoverforH323toworksimilarlytoSIPcalls.

ControloverSIPsubscriptionoverlaptimers:NewconfigurationparametershavebeenaddedtoallowserviceprovideradministratorstohavemorefinegrainedcontroloverthevariousSIPsubscriptiontimers.

Benefits:Allowsserviceproviderstocontrolhowthephonesonthenetworkwillsubscribetothecallserverforeventnotification.Thisallowsoptimizationofthewholenetworkandreducetheloadonlargecorenetworks.Wecanprovidealistofconfigurationparameterswithdifferentvalues

5.1.1 Release(06/2014)–Lyncfeatures

Enduserfeatures5.1.1Release(06/2014)

SharedLineAppearance(Boss/Admin)–Lync(supportforLyncBossAdminonVVXEM):ThisfeatureisdesignedforanAdminAssistantmanagingthephoneoftheirmanagerremotely,usingtheirownPolycomphone.Withthisrelease,theVVXexpansionmodulesaresupportingtheLyncbossadminfeature.TheSharedLineAppearance(Boss/Admin)featureallowsVVXphonesconfiguredasan“Adminrole”fora“Boss”toredirectortransferanincomingcallforthe“Boss”onthesharedlinekey-e.g.:callcanbesenttoBoss’svoicemail.Benefits:-TheBossAdminfeatureontheVVXEMimprovesadminusers’experienceandimprovingtheirproductivity.EnhancedpresencesupportonVVXphones:EnhancedpresenceextendstheavailablelistofpresencestatesinaLyncenvironment.Thenewlysupportedpresencestatesare:“InaMeeting”,“InaConference”,“Presenting”and“UrgentInterruptionsOnly”.ThesefunctionsnowworkontheVVXphoneandtheVVXExpansionModules(thatareattachedtothephone).Benefits:-Theenhancedpresencesupportimprovesthevisibilityofbossorpeersstatusandultimatelypreventsinterruptionsandwastedcallstherebyenhancingworkflowinanorganization.

SimplifiedCallerIDforLync:Thedisplayindicatesonlywhattheenduserneedstoseeinanimprovedandsimplifiedview.Benefits:-Thisfeatureprovidesasimplifiedviewofcallerdetails.

Abilitytodial,transferanynumberortothevoicemailaccessibleintheuser’sContactCard:TheContactCardfeaturewillenabletheendusertoaccessanynumbersthatarepresentedintheLynccontactlistandcanbeviewedanddialeddirectlyfromthephone.Benefits:-EasyaccessintheLynccontactlist.


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ContextualSoftkeytoRedirect/TransfercalltoBoss’Voicemail:ThisfeatureenablesVVXendpointstobeconfiguredandusedviathesharedlinekey.Thecontextualsoftkeyisaccessibleatthetimeofanincomingcallorforanansweredcall.Benefits:-ThisSharedLineAppearance(Boss/Admin)featureimprovestheadminuserexperienceandefficiency.

IntegrationoftheVVXEMforLync/provideSmartPagingforimprovedEMefficiency:Whenenabled,smartpagingwillautomaticallypopulateandfilluptheVVXEMpageswhilemakinguseofthevisibleVVXEMscreenbeforemovingontopopulatethesecondandthirdpagesofanLCDEMBenefits:-ThissmartpagingVVXEMfeatureimprovestheadminuserexperienceandefficiency.

Enterprisefeatures5.1.1Release(06/2014)

LyncRootCertificateRetrievalUsingLDAP:ThisfeatureallowsthePolycomVVXportfolioofproductstoregisterinaLyncenvironmentwithouttheAdministrator’sinterventionofinstallingtherootcertificatechainwhenthespecificDHCPoption43isNOTprovisioned.ThisfeatureallowsVVXphonestoautomaticallyobtaintheRootcertificateorrootcertificatechain,usingLDAPtoprovideanOutOftheBoxExperience(OOBE)totheLyncuser.Benefits:-Improvesinstallationefficiencyandreducestheoverallinstallationcosts.

PINAuthenticationthroughWebUI:PINauthenticationviathewebconfigurationutilityenablestheendusertohaveaneasywaytoupdatethepinontheSoundStructureproductwhichisoftenrackmountedanddoesnothaveaneasilyaccessible“dialpad”

ImprovedSecurity–SecurebyDefault:IfanITAdminenablesthewebserverbydefault,thewebUIisonlyaccessibleviaHTTPStoensuresecurity.TheHTTPaccesscanbeenabledbytheITAdmin.Benefits:-ImprovesthesecurityofthephonebypreventingunauthorizeduserstodirectlyaccessthephonedatathroughtheWebUI.Thisnewsecurityfeatureprovidestrueimprovedsecurity.

VisualindicationofSecurityClassificationofcallsonBroadSoft:ThisfeatureallowsthePolycomVVXportfolioofproductsthataredeployedviatheBroadSoftCallControlplatformandsendavisualsecurityindicationtotheendpoint.ThefeatureenablesanendusertohaveasecurityClassificationassociatedwiththeirlines.Benefits:-Improvesthesecurityandvisualindicationofcallshoweverstillpreventingunauthorizeduserstodirectlyaccessthephonedata.UI.Thisnewsecurityfeatureprovidestrueimprovedsecurity.

BroadSoftserverbasedcallrecording:Thisfeaturesenablesserversidefunctionalitysuchasenablingcallrecordingandstorageontheserver.Benefits:-Improvesthesecurityandcallrecordingofthephonebypreventingunauthorizeduserstodirectlyaccessthephonedata.UI.Thisnewsecurityfeatureprovidestrueimprovedsecurity.

Onhookprotection–Disablingthehandsfreespeakerandmicrophone:Thisfeaturesenablesonhookprotectionwhichdisablesthehandsfree,speakerandmicrophoneifthephoneisonhook.Benefits:-Improvesthesecurityofthephone.UI.Thisnewsecurityfeatureprovidestrueimprovedsecurity.

LyncDataCenterResiliency(alsoknownasFrontEndPoolPairing):DuringanoutageofaLyncServerDataCenteroranydisconnectionoftheFrontEndServeralltheusersregisteredtothatregistrarpoolmovetotheirsecondaryregistrar.AftertheprimaryFrontEndserverrecoverstheusersmovebacktotheoriginaldatacenter.

• Outagesduetoconnectivityorthebackendserverfailuresaresupportedwithnotificationstotheendpoint.• SupportmigrationbetweenregistrarssignaledviaNOTIFYrequests.

Customerswantthesame“5nines”reliabilitythatPBXswithfailoverresourcesdeliver.Benefits:-Thisfeaturemakesachieving“5nines”reliabilitypossible.

5.0 Release(08/13)–LyncEnduserfeatures,OpenSIPEnduserfeatures,AdminSpecificfeatures

Enduserfeatures–Lyncspecific


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BetterTogetheroverEthernet:BToE(Ph-1)–Lync-ThisfeatureisintendedtoprovidetheuseranenhancedexperiencewhentheLyncCompatibleIPPhoneisworkingdirectlywiththeLyncClientusingEthernettethering.ThePCrunningtheLyncclientisconnectedtothePCportofthephoneandLANportofthephoneisconnectedtothenetwork.

ThePolycomphonesareenvisionedtobetetheredtothePCusingtheEthernetinterface.Thephonesaresupposedtoworkinoneoftwomodes:

1. PairedMode:PhoneemulatesitselfasbothvirtualUSBHIDdeviceandvirtualUSBaudiodevice2. AudioPlaybackMode:PhoneemulatingitselfasavirtualUSBaudiodevice.

Benefits:-EnhancedenduserexperiencefromphonetoLyncClientusingEthernettethering.

SharedLineAppearance(Boss/Admin)–Lync:TheSharedLineAppearance(Boss/Admin)featureisdesignedtoaddgreaterflexibilitytotheuserexperiencewhenusingPolycomVVXphoneswithMicrosoftLync.ThisfeatureisdesignedtosupportanAdminAssistantmanagingthephoneoftheirmanagerremotelyusingtheirownPolycomphone.Benefits:-TheBossAdminfeatureimprovesadminusers’experienceandimprovingtheirproductivity.

CallPark–Lync:TheCallParkfeatureallowstheusertoplaceacallonhold,sothatitcanberetrievedfromanotherphone(forexamplefromthephoneinaconferenceroom).Iftheuserisonanactivecall,theusercanparkthecalltoacallparkextensionbypressingtheParksoftkeyortheCallParkbutton.AnyuserisabletodialtheCallParkextensiontoretrievethecallBenefits:-Simplewaytoparkacallorretrievethecall.

AddressBookService:ABS–Lync:AddressBookServicethefeaturethatprovidestheabilityforPolycomphonestosearchthroughtheMicrosoftaddressbook.Benefits:-Simplesearchofaddressbook.

Lync2013interoperability:WiththisreleasewehaveachievedtheMicrosoftUnifiedCommunicationsOpenInteroperabilityProgram(UCOIP)foralistofPolycomtelephonydevices.Benefits:-trueLyncinteroperability

Enduserfeatures–OpenSIPspecific

VerifyMissedCalltrackingonnon-sharedlines–OpenSIP:-Phonenotbeep/lightupifMWI(OpenSIP.MessageWaitingIndicator)notifyreceivedwithnochangeinMWIstatus.Benefits:Easycalltrackingcapability.AdminSpecificFeatures

Polycom®BroadSoftUC-OneIntegration(newfeatureontheVVX300-400)SupportforBroadWorksPresenceCapability(XMPP)—AllowsuserstosharepresenceinformationwiththeBroadTouchBusinessCommunicator(BTBC)clientapplicationBenefits:-Enablesuserstosharepresencedetails.

SupportforBroadWorksDirectoryIntegration(accessdirectoryontheserverandyourpersonaldirectory)—Displaysinformationforallusersintheenterprise;forexample,workandmobilephonenumbers.Endusercanhaveanintegratedtoolbarthatenablesthemtospeeddialandusethedirectory.Benefits:Integratedtoolbarandeasyaccesstothedirectory.

SupportforBroadSoftfavorites—AllowsuserstocontactsmarkedasfavoriteswiththeBroadTouchBusinessCommunicator(BTBC)clientapplication.Favoritesenablestheendusertobuildalistofpeopletheycontactmostoften.Benefits:Enableseasylistingofmostoftenusedcontactsasfavorites.Lyncin-banddeviceupdate-Lync:-TheprovisioningandupdateofsoftwareforVVX®phonesaremanagedthroughtheLyncserver.Lyncin-banddeviceupdateisanautomatedstraightforwardprocesstoupdatetothelatestversionandit’sprovisioning.ThisrequiresthenormalPolycom®SoftwarepackagetoberepackagedinaformatcompatiblewiththeLyncserversoftwaremanagementapplication.Thisfeatureincludesthefollowingitems:


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1. Initialdeviceprovisioning.2. Moves/Changes/Adds/Deletes(MACD)toassign/re-assignphonestousers.3. Automatedsoftwareupdates4. QualityofServiceMonitoring.5. Logginganderrorreporting.

Benefits:-easyprovisioningandsoftwareupdateviaLyncin-banddeviceupdateprocess.

Synchronized(ACD)AutomaticCallDistribution(Enhanced&Premium):-ThisfeatureportstheexistingACDfunctionalityfromtheSoundPointIP®phonestoVVX®phones.ThisincludestheabilityforphonestoworkinaBroadSoftbasedcallcenterandtoreceivecallsbasedonagentavailability,workloadetc.Benefits:-providessynchronizedcalldistribution.PremiumACD:PortHotelingandCallCenterStatusThreshold:-VVX®phonesarecapableofsupportingtheBroadSofthotellingfeature,allowingguestuserstosignintoaphone.Oncesignedin,thephoneregisterswiththeservertoreceiveCallCenterEventsandpopulatescallqueuesassociatedwiththeguest.TheStatusThresholdfeatureensuresthatthevariouscallqueuethresholdsforeachcallcenteranagentismonitoringaredisplayedontheVVX®display.

TheUC5.0.0softwarereleasesupportstheVVX3x0,4x0,500,600and1500products.ThisreleaseisintroducingasetofnewVoIPenduserandadminfeatures:

• LyncTelephony functionalityrequiredforlargescaleadoptionofPolycomVVXproductsforusewithaLynctelephonysolution.

AsetoffeaturesrequiredtoimprovetheusabilityandmanageabilityoftheVVXproductsforall‘OpenSIP’partnerstoenableexistingPolycomcustomerstomigratetheirphoneofferingsfromSoundPointIPtoVVXproducts.

Benefits:-enablesguestuserstosigninviaanyphone.

4.1.3 RevGRelease(06/12)–BroadSoftUCOnefeaturesReleasePolycom®BroadSoftUC-OneIntegration

ThePolycomBroadSoftUC-OneapplicationintegrateswithaBroadSoftenterprisedirectoryandBroadCloudservices—asetofhostedservicesthatBroadSoftruns—toprovidethreefeaturesonPolycom®VVX®500andVVX600businessmediaphones:

BroadsoftDirectory—Displaysinformationforallusersintheenterprise;forexample,workandmobilephonenumbersBroadcloudPresence—AllowsuserstosharepresenceinformationwiththeBroadTouchBusinessCommunicator(BTBC)clientapplicationDirectoryIntegration—SearchanddisplayofBroadSoftenterprisedirectorycontacts;forexample,workandmobilephonenumbersUCOnePresence—UnifiedpresenceinformationwiththeBroadTouchBusinessCommunicator(BTBC)clientapplicationsonotherdevicesUCOneContactsandFavorites—SynchronizedUCOneContacts,PersonalGroupsandFavoriteswithBroadTouchBusinessCommunicator(BTBC)clientapplicationsThesefeaturesrequiretheBroadSoftBroadWorksR18SP1platformwithpatchesandtheBroadSoftBroadCloudservices.

UCSoftware4.1.3RevGsupportsthefollowingPolycomendpoints:

• VVX®500businessmediaphone• VVX®600businessmediaphone• SoundStructure®

Benefits:-AsetofUC-Oneintegrationcapabilitiesenablingdirectory,presence,andfavoritestobeusedviaUCOneclient.

4.1.3Release(02/13)–VVXCameraRelease

AddedsupportforVVXcamera–AttachingtheVVXCameraviaUSBtoyourVVX500orVVX600convertsyourdesktopphonetoavideoendpoint.Benefit–AllowsuserstouseVideocommunicationrightfromtheirdesk.

SIPandH.323videocodec–VVXCameraSupportsbothSIPandH.323protocolsforvideocommunicationonVVX500&VVX600.Benefit–Providesavarietyofcodecchoicesforcommunicationaccordingtothenetworkavailabilityandrequirements.


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Note:UCsoftware4.1.3doesnotsupportLyncvideoonMicrosoftLyncServer.

4.1.2Release(12/12)-VVX600Release

AddedSupportforPolycomVVX600Product

PinAuthentication–Allowstheusertousephone-number/ExtensionandPINfortheauthenticationinsteadofenteringalltheusercredentials(Domain,Username,Passwordetc.,)toobtainthewebticketandsignintotheLyncserver.Benefit–Providesasimplesolutionforquicksignin.

BroadSoftHotelingEventpackage–AninterfacedefinedtoallowthephonetosynchronizewiththeHotelingguestservice.ItalsoprovidesaninterfaceforcreatingandterminatingHotelingguest-hostassociationsusingmessagedigestauthenticationonVVX500andVVX600phones.Benefits-ThecallcenteragentsitsataHotelingworkstationandusestheSIPphonetosigninasaguestontheworkstation,changetheirACDstateandstarthandlingACDcalls.

4.1.0BRelease(10/12)-LyncQualified

Microsoft®Lync®Server2010IntegrationMicrosoft®Lync®Server2010isaunifiedcommunications(UC)solutionthatenablescustomers,colleagues,andbusinesspartnerstocommunicateinstantlybyvoice,video,ormessagingthroughasingleinterface,regardlessoftheirlocationornetwork.AdministratorscanconfigureMicrosoftLynctoworkwiththeirexistingcallserversandalsoconfigureLyncdirectlyintoexistinginfrastructure,eliminatingtheneedforadditionalgateways.ThisallowsuserstouseLyncdirectlyfromthephone’suserinterface.

*NativeOPENSIPfeaturesareavailable,buttheyhavenotbeenfullyvalidated.ThisreleaseisintendedforuseinMicrosoftLyncenvironments.

LyncCallandLocalFeatures

CallAdmissionControl(CAC)Preventsoversubscriptionofpriorityqueue,anadministratorisprovidedwithamechanismtothrottlebandwidthusageforLyncvoiceandvideocalls(ForLynconly).Benefits-AllowsadministratorstocontrolnetworkktrafficmoreefficientlybyprotectingnetworkbandwidthfromLyncServertrafficconsumption,therebymaintaininghighqualitycallsforallusersinthenetwork.

CallDetailRecords(CDR)–Reportsoncalls,inventoryofendpoints,andmediainformation.Benefits-Aneffectivemeansfortroubleshooting,inventorymanagementandcallcostaccountingandverification.

CallForwarding–Thephoneallowsallcallstotheuser’sphonetoanotherMicrosoftLynccontactortovoicemail.Benefit–Providesasimplesolutiontoforwardanycallstoanotherdestination.

ContactGroups–DisplaysandexpandsGroupsintheLyncuser’scontactlist.Benefit–Findanycontactquicklybyorganizingmultiplecontactsintovariouscategories.

ContactListandPresence–AllowstheusertoconfigurecontactlistfromMicrosoftLynccontacts.TheFrequentContactsfeaturecreatesacachetokeeptrackofcommunicationpatternstoautomaticallyaddcontacts.Selectedcontactscanbemonitoredinrealtime.ThecontactcardallowstheusertoquicklylookupcontactdetailsandstartanIM,call,oremailsession.Benefits-TheusercanquicklyfindandcommunicatewithanyLyncuser.

Calllogs(missed,dialed,all,etc.)–Containscallinformationsuchasremotepartyidentification,timeanddate,andcalldurationinthreeseparatelists;missedcalls,receivedcalls,andplacedcalls.Benefits-Allowstheusertomanagemissedcallseasilyandquickly,preventinglostopportunitiesandbusiness.


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Peer-to-PeerAudioCalling–Initiateandreceivetwo-partycallsfromanysupportedLyncendpoint.Benefit–ConvenientmethodforuserstocommunicatewithremoteLyncusers.

PrivateLines-Alternatecall-forwardingidentityforaLyncuser’ssecondaryDID.Benefit–Thisnumbercanbeusedasanalternateexclusivelynumberknowntoselectedpeople.BestusecasewouldbeforExecutives.

LyncNetworkandSecurityFeatures

Federation-ExtendstheLyncServer2010capabilitiesovertheInternetforuserstocommunicatewithotherorganizationsandcompaniesthatrunLyncServer2010orpreviousversions.Benefit–Usershaveavarietyofwaystocommunicatewithotherendusersindifferentcompaniesandorganizationsandalsoviewtheirstatuses.IthelpsreducecostsofpublicphonenetworkusageasFederationisconductedovertheInternet.

Monitoring(DeviceInventoryReports)-Recordsallcommunicationactivitiesandcreatesreportsinfourcategories:SystemUsage,CallDiagnostics,CallDiagnosticsforeveryuser,andMediaQualityDiagnostics.Benefit–Facilitatesidentificationofanyparticularissueandprovideinformationforallcommunicationsessionsinthecompanyororganization.

Team-Call–Allowsagroupofcontactsthatcananswerincomingcallstoanymemberofthegroup.Benefit–Maintainsfastcallpick-uptimeasanyuserwithinthesameconfiguredgroupcananswerforanotheruserwhoisawayfromthedesk.

BranchOfficeSurvivabilityReporting–MaintainSBA/SBSregistrationduringWANoutage,automaticrecovery.Benefit–Branchofficesareabletomaintainnetworkconnectiontoeachotherduringnetworkconnectivityfailures.Minimizesdowntime,maintainsproductivity,andpreventslossofrevenue.

E911–Supportofin-bandprovisioninginformationforEmergency911.Benefit–Ensuresemergencycallingwithlocationinformation,reducingtheneedtocommunicatelocationinformationtothedispatcher.

MediaBypass–Supportforby-passingtheLyncmediationservertosendmediadirectlytoPSTNGateway.Benefits–Enhancesmediaqualityandtransmission,reducesWANbandwidth,andutilizesG.711codectoimproveaudioquality.

Delegates–Otheruserscanbedelegatedtosendandreceivecallsonbehalfofanotheruser.Benefit–Reducesmissedcallsandincreasesproductivityasworkersarekeptup-to-datewithimportanttasks.

RemoteWorker(EdgeRegistration)–Supportsendpointsoutsideoforganizationwithsecuremediaencryption.Benefits–Allowsflexibilityandportabilityforuserstoworkbeyondtheofficespacewithouttheneedforadditionalequipment.

WebTicketServiceCompatibility–TLS-DSKAuthentication.Benefit–ProvidesfornativeLyncauthenticationusedwhenNTLMisnotavailable(e.g.Failoverscenarios).

AdditionalLyncNetworkCapabilitiesDialPlans-SupportsLyncServerRegexnormalizationpatternspassedviain-bandprovisioningtotheendpoint.Limitedtoregularexpressionsupport.Optiontodoserversidenormalization.

Provisioning–Supportofin-bandprovisioningfromLyncServer.TransmitconfigurationinformationtoLyncclientapplicationsthroughSIP.

VLANAssignment–LLDP–MEDVLANassignment.EnablesdiscoveryofLANpolicies,devicelocationdiscovery,extendedandautomatedmanagementofPoEendpoints,andinventorymanagement.

AdditionalLyncFeaturesResponseGroups–Routescallswithinthesystemtothecorrectagentsbasedonconfiguredrules.Benefit–Supportforbothcallingresponsegroupsandreceivingcallsasamemberofresponsegroups.

DeviceSign-In–Out-of-the-boxdeviceusersign-inandsign-outwithcachedcredentials.Benefit–AllowsuserstosignintotheirowndevicesusingthesamesetofActiveDirectorycredentialstheyuseontheirworkstations.


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RootCertificateDownload–DHCPOption43Benefit–AutomaticprovisioningofinternalrootCAcertificatestodevices.

TCPMedia–RTPmediaandICEnegotiationsupportedoverTCPwhenUDPisunavailable.Benefit–Providesfall-backpathmediainscenarioswhereUDPcommunicationsfail.

AudioCodecSupport–G.711,G.722-1(AllSoundPointIP,VVX,SL84xx,SSIP5000,andSSDuoproducts).

NativeSIPFeaturesDialPlanNormalization–Allowstheadministratortomodifydialingconfigurations.Benefits-Centrallymanagedialingrulesforusers.

MessageWaitingIndicator(MWI)–AllphonesalerttheusertoincomingtextmessagesvisuallyonaphysicalMWIlamponequippeddevicesoraurallywithaudioalertsestablished.Benefit–Providesaquickandfamiliarwaytocommunicateinstantly.

Network,Provisioning,andServerPresenceStatus&Control–Presencesettingscanbechangedonthephonetoindicatetheuser’sstatustootherLynccontacts.AstatuschangeonthephonealsoaffectsthestatusontheMicrosoftLyncclient.Amenuofpresencestatuscontrolisavailableforuserstomanuallyselecttheirpresenceicons.Benefit–Allowsfullcontroloftheuser’sworkenvironmentandindicatesthestatusoftheworkerinreal-time.

LogAccess–Localaccesstodevicediagnosticlogic.Benefit–Usedforsupportandtroubleshootingactivities.

DeviceUpdates–Centralizeddeviceupdatefromout-of-bandserver.Benefit–Thephonechecksfornewupdatesandupdatesthefirmwareautomatically.

4.0.3–4.0.1Release

UCS4.0.3RevF(10/12)Features–LimitedReleaseAddedSupporttelURiintheP-Preferred-IdentityheaderofINVITEmessagesOnlyRFC3264typeSDPmedianegotiationallowed

UCS4.0.2B(04/12)FeaturesAddedSupportDHCPrenewafterlossandrecoveryofWiFiLANconnection(SpectraLink8400)EnhanceddigitmapbyRemovalofprepending“+”tooutboundcallsandgivingtheoptionofconfiguringthe“+”inthedialplan(AppliestoLyncmodeonly)Earlymediafollowedbylocalringback

UCS4.0.2–LimitedReleaseAddedSupportXT9PinYininputforChineseCharacters(VVX1500)BroadSoftHotelingEventPackageBroadSoftCallCenterStatusEventPackageSpectraLink8452Wi-Fihandsetwith2Dbarcodereader

UCS4.0.1(12/11)CallFeaturesUnifiedCallAppearanceList–Integratedintotheexistingphonebehavior.Displaysallcallsoneverylinecollectivelyinasinglelist.Userscanscrollthroughtheunifiedcallappearancelisttoseewhichcallsareonwhichlinekeys.


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Benefits-Simplifiescallmanagementandusabilitywhenhandlingmultiplecalls.Noneedtochangeanyconfigurationparameters.

ImprovedCallListManagement-Calllistsarenon-volatileandpersistafteraphonereboot(VVX500/1500andSL8440only).Callsansweredononephonearenotloggedasmissedcallsonotherphoneswhenusingsharedlines(forBroadSoftandSylantrocallservers).Benefits-Easilyorganizeandmanagecall-relatedtasks.

InstantMessaging(SpectraLink8440/50/52only)–Theusercansendandreceiveinstanttextmessageswiththehandsets.AMessageWaitingIndicator(MWI)LEDalertstheusertoincomingtextmessagesvisuallyonaMWIlamponequippeddevicesoraurallywithaudioalertsestablished.Benefit–Providesaquickandfamiliarwaytocommunicateinstantly.

FlexibleCallAppearances–Organizeregistrations,linekeysperregistration,andconcurrentcallsperlinekey.Benefits-Quickandeasywaytomanageandplacecalls.

VoiceMailRetrieval–Voicemailissavedatacentralizedlocationfortheusertoaccessdirectlyfromthephone.NewvoicemailmessagesareindicatedbyaMessageWaitingIndicatorandavisualnotificationofthenumberofnewvoicemailsonthephone’sscreen.Benefit–One-touchcalltovoicemailattendant.

MergeActiveCalls–Combinemultipleactivecallstoinitiateoraddtoconferencecalls.Benefit–Savestimeandenhancescollaborationwithoutrestartingcalls.

Hold,Mute,Transfer–Basicfeaturesforday-to-daycommunication.Benefit–Familiarcallingfeaturesallowsuserstobeproductivewithoutalearningcurve.

LocalFeaturesFasterBootTime-Reductionoftimebetweenphonerebootandobtainingadialtone.Benefits-Usershaveaquickstarttotheworkdayandmakeimportantcallsontime.

ImprovedBoot-UpBehavior-Phoneboots-upwithoutadelayevenifitlacksanetworkconnectionasaresultofaconfigurationerror.Benefits-Desktopphoneisreadytousewheneveritisneeded.

ResetPhoneToFactoryDefaults-Theusercanusethephonetoclearoverrides,speeddials,bootmenuparameters,andphonedatawhilemaintainingthecurrentsoftwareversion.Benefits-Resetyourphonetofactorysettingswithouttheneedtosenditbacktothefactory.

PredictiveDialing-“Smartphone”likepredictivedialingforbothtextandnumbersthroughcallhistoryandcontactdirectoryfeaturesforVVX500andSpectraLink8400(callhistoryonlyforVVX1500).Benefits-Fastandeasydialing(especiallywithPDC),allowingenhanceduserexperienceandefficiency.

PinYinCharacterEntry(VVX1500)-UsesNuanceXT9®SmartInputtoallowuserstoenterChinesecharactersintotextinputfieldsusingthephone’sdialpadkeysorthroughtheonscreenkeyboard.Benefits-CommonlyusedtextinputmethodforChinesecharacters.

Next-GenContactDirectory-Includes“smartphone”directories(VVX500/1500),unifiedcalllists,configurablecalllistview,andoptiontoeditthecallentrybeforedialing.Benefits-Familiar“smartphone”experienceviaflick-scroll,easycalllistsearch,andcontactentrycustomizations.

FlexibleHomeScreenLayout(VVX1500)-Displaysupto29lineappearances,directstationselection(withpresence)andspeeddials(VVX1500only),usedinconjunctionwithCMA.TheVVXdisplaysuptoanadditional24stations(withpresence)orspeeddialbuttonsandthe“More”buttonenablesfullscreenviewifmorethan5soft-buttonsareconfigured.Benefits-Improvedeffectivenessforansweringpositions,increasehandlingofcalls,andmoreefficientscreenutilization.

Audio-VideoToggle(VVX1500)-Providesoptionsforuserstotogglemodesbetweenvideocallsandvoice-onlycalls.


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Benefits-Enhancestheuser’sexperiencebyprovidingcontroloverthemediumofcommunication.

MultipleLanguageSupport–Seton-screenlanguagetoyourpreference.SelectfromChinese(SimplifiedandTraditional),Danish,Dutch,English(Canada,UnitedKingdom,andUnitedStates),French,German,Italian,Japanese,Korean,Norwegian,Polish,Portuguese(Brazilian),Russian,Slovenian,Spanish(International),andSwedish.Benefit–Usershaveflexibilityinworkingintheirpreferredlanguage.

FlexibleLineKeyAssignment-Allowsuserstoassignlinekeyattributes(lineappearance,speeddial,BusyLampField(BLF),presence)toanylinekeyonthephoneorexpansionmodule.Enablingthisfeatureoverridestheexistingautomaticlinekeyassignmentbehavior.Benefits-Personalizeduserexperienceandflexibilityforphonemanageability.

NotificationProfiles(SL8440)-Userscancustomizealerttonesforphoneeventssuchasincomingcalls,receivinginstantmessagesorpages,dockingthehandset,placingcallsonhold,andlowbattery.Benefits-Customizablealerttonesenableuserstopersonalizetheirhandsets.

InteroperabilityandIntegration

PolycomDesktopConnector-Allowssharingofkeyboardandmousebetweentheuser’scomputerandPolycomdevice(VVX500/1500).UsethekeyboardtoentertextusingPCkeyboard(alllanguagesaresupported:German,Chinese,Arabic,etc.),usethemousetoeasilynavigateandselectthephonemenus(especiallyusefulforVVX1500WebBrowser),andcopytextfromthePCtophonemenus.Benefits-Polycomdevicebecomesanextensionoftheuser’sdesktopPC,asthePDCgreatlyimprovesuserexperienceandefficiency.

ExchangeCalendaring(VVX,SpectraLink84xxproductsonly)-EnablesendusertoviewcalendaritemsonPolycomdesktopdevice.Inordertousethisfeaturetheuserhastosign-in,usingtheirExchangecredentials,uponwhichtheycanstartviewingtheirCalendardetails.Benefits-Increaseproductivitybyallowtheendusertoclick-and-dialintotheappropriatemeetinginvite,withoutthehassleofmemorizingbridgenumbersandlookingfordetailsinOutlook.

MulticastGroupPaging&PTT-Theendusercansendone-wayaudiblepagestooneofmultipleavailablegroupsofphones.Theaudiopageisplayedoverthereceivingphones’speaker.Benefits-Noneedforoverheadloudspeakers.Subscriptionbasedpeer-to-peersignaling.Thisfeatureiscallserverindependent.

Network,Provisioning,andServerNativeRegistration–ThephonecanregisterdirectlytotheLyncServerwithoutusingasignalinggateway,sipproxy,orback-to-backuseragent.

EnterpriseVoice-AllowsphonestoconnectwithPCs,videodevices,andothertelephonyendpointsinordertocommunicateviaacombinationoftelephonyfeatureswithpresence,messaging,andconferencingcapabilities.Benefit–Identifythebestmethodofcommunicationwithotheruserstoincreaseproductivityandenhanceuserexperience.

LocationServices–SendreportstoEkahau®Real-TimeLocationSystems(RTLS)ontheSpectraLinkhandsets.Benefits-Safeandefficientinformationdelivery.

WebConfigurationUtility&Provisioning-Enableseasyconfigurationandprovisioningofphone’sfeaturesanduserinterfacefromaremotePCviamultipleWebbrowsers.Benefits-Noneedfortechnicalknowledge,efficientlynavigatethroughthephone’ssettingsandfeaturesforgreaterproductivity.

DistributedPollingforSoftwareUpgrades-Phonesautomaticallychecktheirconfigurationfilesfornewupgrades.Individualphonespolltheprovisioningserverforupgradesatcertaintimesspecifiedinthephonesettings.Benefits-Customizableprovisioningtimescanreduceservercongestion.

GeographicalRedundancyEnhancements-Therearethreebehavioralenhancements.Re-registrationonFailOverrequiresthephonetobesuccessfullyregisteredwiththeRROFO-SBCbeforeanycommunicationtakesplace.Routingrequiresthephonetocommunicatewiththeserverthatprocessedthelastsuccessfultransactionratherthanalwayscontactingtheprimaryserver.Detectionidentifiesfailedserversandpreventsthe


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phonefromcommunicatingwithafailedserver.Benefits-ImprovedreliabilityfornetworkswhichuseaRROFO-SBCnetworkimplementation.

UserAccessibleNetworkDiagnostics-PingtocheckifanIPconnectioncanbeestablishedwithahost.Alsotraceroutebetweenthephoneandafar-endhost.Benefits-Userscantroubleshootnetworkconnectivityproblemsintheirwiredandwirelessnetworks.

WarningandErrorNotificationManagement–Improvedmethodsofnotifyinguserorerrorsandwarnings,aswellasimprovedmanagementofwarningmessages.Benefits-Onemenuforallwarnings;fasterresolutionofproblems.

SecurityImprovedManagementofTrustedCAPool-Createcustomcertificateprofilesandchoosewhichprofilesareusedfor:802.1x,Syslog,Provisioning,SIP, Presence, Browser, and LDAP. Increase in the number of supported customer certificates. Benefits – Improves security and convenientcertificatemanagement.

User Profiles - A unique profile which stores the user’s personal phone information (contact directory, speed dials, phone settings) onto theprovisioningserver.Usersmayaccesstheirprofilesanywhereusinganyphoneconnectedtotheprovisioningserver,andcanalsologinonmorethanonephoneatatime.Benefits-Providesgreaterflexibilityforremoteandmobileusersanddeploymentswhichhavecommonphones.

TLSProfiles-Configurethephonewithaprofilethatspecifiestrusteddigitalcertificates.Alsoallowstheusertoinstallandspecifycustomcertificates.Benefits-Conductandcontrolwork-relatedcommunicationsecurely.

CustomDeviceCertificates–PhoneshaveaPolycomsignedcertificateinstalledatthefactory,butareconfigurabletouseeitherPolycomorCustomCertificate.Theyalsosupporttheabilitytocreateaprivateorpublickeypairtogenerateacertificate.Benefits-Improvedsecurityandflexibilityforphonemanageability.

BootROM(Updater)Enhancements-ItseeksandinstallsnewchangestotheUpdatersoftwareuponstart/boot/rebootofthephone.Uponexaminationofthemasterconfigurationfile,itdownloadsnecessaryapplicationfiles,installstheapplicationsintoRAM,thenuploadsaneventlogfile.Benefits-Simplifiedapplicationupdatessavestimeandallowsusertoworkworry-freefromsoftwarechangesthroughouttheday.

802.1xAuthentication–AuthenticationmethodsincludeMD-5,EAP-PEAP,EAP-FAST,EAP-TLS,andEAP-TTLS.Benefit–ValidateandauthenticatetheclientdevicethatisattemptingtoconnecttotheLAN/WLAN.

SRTPencryptedmedia–SecureReal-TimeTransportProtocol(SRTP)providesawayofencryptingaudiostreamstoavoidinterceptionandeavesdroppingonphonecalls.Benefit–Phonesnegotiatethetypeofencryptionandauthenticationtouseforthesessionwiththeotherend-point,whichallowssafeandsecureconnectionforremotecallingandfederatedcommunicationsconductedoutsidethecompany.

AudioProcessingFeatures

AcousticEchoCancellation–Employsadvancedacousticechocancellationforhands-freeoperation.Bothlinearandnon-lineartechniquesareemployedtoaggressivelyreduceechowhileprovidingnaturalfull-duplexcommunicationpatterns.Benefit–Facilitateasmoothandnaturalaudioconferencingandreducelistenerfatigue.

AudioCodecSupport–G.711,G.722-1(SoundPointIPProductsonly).

AdditionalCapabilitiesAdditionofHostNameforDHCPRegistrationAbilitytoauto-answeranIncomingCallwithaMutedMicrophonePersistentRingervolumeafterphonerebootSecureBootROM(Updater)HTTPSProvisioningUSBKeyboardSupport(VVX1500)


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PolycomUCSoftwarePreviousVersionFeatures/CapabilitiesSummary

SoundPoint®IPSIPisafeature-richenterprise-classvoicecommunicationsterminalforEthernetTCP/IPnetworks.Itisdesignedtofacilitatehigh-qualityaudioandtextmessagecommunicationsbyahumanuser.Itisanendpointintheoverallnetworktopologydesignedtointeroperatewithothercompatibleequipmentincludingapplicationservers,mediaservers,internetworkinggateways,voicebridgesandotherendpoints.

SIPisrenamedasUCSoftwarestartingfromVersion3.3.0.FordetailedReleaseNotesandtheSIPDownloadsMatrix,pleasevisit:http://support.polycom.com/PolycomService/support/us/support/voice/soundpoint_ip/previous_voip_software.html

UCSoftware(3.3.5–3.3.0)

UCS3.3.5Features(12/12)

ChangedPolycomlogoontheBootROMIncreasedDNS-TTScacheparameter’smaximumvaluefrom65535(18hours)to2147483647(68Years)

UCS3.3.4Features(01/12)AddedSupportRFC2782fullsupport

UCS3.3.3Features(11/11)AddedSupportCallBack–enabledusinganEnhancedFeatureKeys(appliestoVVX1500)EnhancedAPIfortheVVX1500browserWebkit

UCS3.3.2Features(09/11)Updates

Updateddialbehavior–Addeduserconfirmationonthephonebeforeplacingoutgoingcallsaspartoftheclicktodialbehavior.

Missed-CallSynchronization–Whenlocalcalllistsaredisabledonthephones,MissedCallsnotificationsaresentfromthecallservertotherespectiveusers.

Displayenhancements–Simplifieddisplayoptionbyremovingprotocoltag&hostdetails(VVX1500D).Updatedconfigurationfiles–Addedfunctionalitytoset“NOAnswerringcount”to“1”viamenuoptions/configurationfiles(appliestoVVX1500D).

ZeroTouchProvisioning(ZTP)featuresupportGeographicalredundancyenhancementsSupportforSennheiserEHSheadset(phonemenusandconfiguration)Extensionofdialplan.digitmapString(supportsupto100from30segments)

UCS3.3.1Features(11/10)Updates

FeatureKeySynchronization–SupportaddedusingFAC/NOTIFYmessagecombination.Benefit–HostedIPsolutionsimplementSynchronizationofFeaturekeyFunctions(e.g.DND/CFWD)usingaFeatureAccessCode(FAC)tosettheFeature,andaSIPNOTIFYmessagetoinformthephoneofthefeaturestate.

TeamFunction–ExtendscompatibilityofstaticallyconfiguredBusyLampField(BLF).Benefit–OperatesinasystemrequiringtheuseoftwoURIs(oneforcalloperationsandanothertosubscribefornotificationofdialogevents).AlsoprovidesRingingIndicationandaDirectedCallPick-UpcapabilityinasystemthatdoesnotgenerateRFC4235compliantdialog-info+xmldocuments.

UpdatedPhoneLock–Phonesnowdisplaythefulltextofstrings(appliestoSoundPointIP320,321,330,331,and335).

UpdatedIdleDisplay–PhonesnowdisplaytheCallForwarddestination.


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AddedSupportServercertificateSerialNumber(SN)Verification–Verifiedagainsttheserver/proxy’sArecorddomainnamesiftheSRVrecorddomaindoesnotmatchtheSN.

Verificationofauthenticationtag–PhonesnowprovideaconfigurableparameterthatallowstheverificationofauthenticationtagtobedisabledforreceivedSRTPpackets.Benefit–Allowssystemadministratorstoresolvedefectsinotherendpointswheretheauthenticationtagisnotcomputedcorrectly.Supportedparameter:sec.srtp.noAuthRxRTP.

LANlinkrecycling–Duringthe802.1x–EAPOLLogoff,thephonerecyclestheLANlink(e.g.itbringsitdownandupinanintervalofonesecond)upondetectingaPClinkdownevent.Benefit–The802.1Xswitchrefreshestheauthorizedportstateandstartstosendrequestforidentitychallengemessages.

Bindauthentication–SupportedbyCorporateDirectoryLDAPinitialization.CMApresence(VVX1500)Reboot/ConfigurationupdatefrommicrobrowserPremiumextensionstoserversynchronizedACDfeatureConfigurabletoolbarslide-outoption(VVX1500)

UCS3.3.0Features(06/10)UpdatesEnhancementofvisualindicatorofincomingcalls(VVX1500only)Conferenceinitiatorconfigurationparameter-Controlthebehaviorofterminatinga3-wayconference.Terminateallconferencelegsorallowotherpartiestostayconnected.

Slidebar(VVX1500)-Adjustlevelsinvariousmenuscreens.

Timestamp-DisplayedinCalListsalongsidetheCallerIDtokeeptrackofcalltime.

APITelephonyEvent(XML)-UponasuccessfullineregistrationwithaPBX,theAPITelephonyEventissenttotheattachedapplication.Increasedmaximumsizeofcontactdirectorycontactfield(128)-Accommodatescomplexdialingscenarios.

ExpandedconfigurationWebinterface-Includesparametersassociatedwithsecurity.Warble.wavfile-Thiscanbeconfiguredasanaudibleringerforincomingcalls,whichgeneratesaloudringertoneforphonesdeployedinareaswithahighambientnoisebackground.

Diagnosticmenuoption-Enablesthedisplayofconfigurationfilestatistics.Updatableconfigurationparametervaluesatrun-timeEnhanceduserinterfaceselectionforadistinctiveringtoneassociatedwithacontactinthelocaldirectory.

Self-containedconfiguringparameters(configurationprocessismorefault-tolerant)ExpansionoftherangeofportsandrandomizationofportselectionsupportfordynamicsupportofG.729ABandiLBCcodecs(appliestoSoundPointIP320,321,330,331,335,450,550,560,650,670)Simplifiedcodecconfigurationpreferences

Lockandrestrictionofphoneaccessfromunauthorizedusers:ConfigurationparametertoobtainCallerIDfromtheFromheader(insteadoftheP-Asserted-Identitysegment)

LocalcontactdirectorymatchingwithPolycomCMAproductsstyleanduserexperience.RemovalofredundantlevelsofabstractionassociatedwitharraysinconfigurationfilesOptimizationofRAMdiskconfigurationparametersMinimallatencyallowancetomeetJITCrequirementsCallerIDinformationhorizontalscrollingConfigurationparameterssupportforTLSciphersuitesWebsiteusageofthenewconfigurationsystemMD4encryptionkey(OpenSSL)EnhancedLocalDirectorySearchconfirmation(SoundPointIP320,321,330,331,and335)

Expandededitfieldsforadditionalcontent(VVX1500)PresenceandBLFsupportonAvayaCS2100softswitchesActivationandmodificationofregistrationparameterswithoutphonerestartorrebootrequirementAutomaticupgradeofBootBlocksectionoftheBootROMOn-boardWebinterfacetoobtainBootROMandapplicationsoftwareversionsHidetoolbar(VVX1500)Ringtone:Precedencecallofferedtophoneringswithacorrespondingprecedenceringtone:Ringtone:Initiationofprecedenceoutgoingcallgeneratesaprecedencestylering-backtoneAlignedDSCPDifferentiatedServicesCodePointlevels(forstandardandprecedencelevelcalls)


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DisplayofcurrentprecedencelevelofacallGenerationofMLPPresource-priority:HeaderbasedonthedialednumberLogOutsoftkeydisplay(enablingoptionontheSoundPointIP7000)DynamiccodecswitchingEnhancedcomputationofjitterbufferparameters(basedonQualityofServiceandexpectedpayloadsizevalues)Increaseddefaultmaximumcalldatarate(768kbpsfrom512onVVX1500)Shorteneduservideocallratesettingparametervalueoptions(VVX1500)

Enhancedbrowserrenderingperformance(VVX1500)

Customringclasses(se.rt):Canbesettoamaximumvalueof17

Customringerchords(tone.chord.ringer.spareX):Canbesettoamaximumvalueof19

AddedSupportDiacriticlettersandligaturesupport:ä,ö,ü/Ä,Ö,Üß-Greaterlanguageoptionselection.Thediacriticlettersandligaturecanbedisplayedwithouthavingtochangethecharacterencodingscheme.

Customdevicecertificatesinstallationcapability-Theadministratorcanaddprivateandpublickeys(certificate)viaTLSlinks.

NullCiphers-NullCipherscanbeusedwithTLSAuthentication.NTLMversion2authentication[viaXMPP,LDAPandHTTP(s)]forusewithCMAG.719audiocodecinH.323calls(VVX1500)AsymmetricaudiocodecsAdditionallanguagesupportontheAdvancedLDAPSearchscreen

SIPApplication(3.2.7-1.0.9)

SIP3.2.7Features(06/12)

EnhancedDNSTTLparameter(maximumvalue2^32,or2147483647seconds)

VeriSign2048bitcertificatesupportGenerationofringbackafteraSIP183messagefollowedbyaSIP180message


VeriSignintermediateCAcertificates

UpdatedVeriSign2048-bitTrustedCARootCertificateRSA2048V3RootcertificateEventnotificationversioncheckingconfigurationparameterFullsupporttoRFC2782


BLAdialogdocumentssentwithinNOTIFYmessagesignoredEnhancedGeo-Redundancy(multipleserverfail-oversupport)featureBridgedLineAppearanceBLAlinedialogrenderingconvertedfromnotoyesonUserAgentsthatarearemotepartytothedialog

SIP3.2.3Features(03/10)Updates

Soundeffectsplayedoutofdestinationbasedonuserconfiguration

Retry-afterinstructionsembeddedinSIPResponsecodes500and503aspartofREGISTERandotherrequestsEnhancementofappearanceontheSoundPointIP450ofanti-aliasedcharactersConfigurableformatofDHCPOption60DataandadditionalsupportforOption125asperRFC3925InternalIPaddressofVVX1500nolongerbeingsentintheFacilityMessageLogsdonotdisplayCantset802.1QVLANIDforTCPprotocolmessagesatdefault(whenrunningonaVLAN)


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AddedSupport

SupportfortheSoundStationIP5000conferencephoneNetworkConfigurationDHCPsub-menusupportforOption60format


forAllPhones

iLBCaudiocode(SoundStationIP6000and7000)FormalizationofsupportforDTMFviaSIPINFO(initialsupportinSIP3.2.0)Increasedmaximumsizeofcontactdirectoryto128

VVX1500Features

ChangeofrealtimeoperatingsystemH.323signalingprotocolsupportforvideoWebkitbrowsertoreplacetheXHTMLbrowseriLBCaudiocodecH.261videocodec

Maxvideobitratedefaultat384kbpsCurllibraryversion7.19H.235securityMutualTLSauthenticationLLDPprotocol

ITU-TG.719vocoderDual(SIP/H.323)protocolsforoutgoingcallsVideofastupdaterequestviaRTCP,RFC5104MenusupportforH.323Useraccessiblemenuoptiontoselectvideocallrate.RemovalofLaunchpadFeature

SIP3.2.1BFeatures(11/09)

SupportfortheSoundPointIP335product


ImplementationofScrollingStatusbaronSoundPointIP320,321,330,331,550,560,650,650andSoundStationIP6000and7000

MicrobrowserrecognitionofmultiplemimetypesReplacementoflibSRTPalgorithmswithOpenSSLversionsDNDiconcontainstextidentifyingthatDNDisactiveAdditionofabilitytotakeascreencaptureAdditionofLoudRingerRingtoneselection

SoundStationIP7000SetupGuideRequirementsmetofETSITS102027-2v4.1.1RFC3261compliancetestforAnatel/BrazilImprovementofbootspeedinsomesituationswherethebootserverisincorrectlyconfiguredLanguageselectionpresentationinappropriatelanguageUpgradeofzlibtoversion1.2.3

Upgradeofcurllibrarytoversion7.19.2AdditionofinstructionstotheSoundPointIP450,550,560,650,and670forchanginglabelcolorsin


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UserGuides

Additionofdisablingdigit-maprulesforRemoteDialingontheSoundStationIP7000whenconnectedtoanHDXDisplayofidlebrowserenable/disablefrommenuNavigationbuttonshortcutsinIdleMode(appliestoSoundPointIP320,321,330,and331)Adminmenuoptiontomanuallyspecifythevaluetobeusedastheextensiondisplayedonthephonescreen(SoundStationIP7000)

ImprovementMenuitemsreadabilitywhensuingBackgroundimagesonthedisplayViewstatusoffeaturelicensesvianewmenuoptionRemovalofBackgroundfromscrollingStatusbarScrollingStatusbargivesequaltimetoeachstatusmessageAdditionofconfigurationparametersforselectETSISIPcompliancerequirements

Secureentryofpasswordsinthemicro-browserAPIEnable/disableBacksoftkeyinthemicrobrowserImprovementofEnhancedBLFfeaturewhenanincomingcalloccurswhilstviewingBLFmonitoredlinecalldetailsInclusionoffmtpattributespecifyingMode=30intheSDPwhen13.33kbpsiLBCisused

ReplacementofplatformspecificTFTPcodewithtftpsupportincurllibrary7.19.2ReductionoflocalContactDirectorymaximumto99(SoundPointIP430)Reductionofmaximumnumberofcallssupportedto4from8(SoundPointIP430)UseraccessiblemenuoptiontodisplayinstallationofadevicecertificateEasieraccesstoMediaStatisticsmenu

ConfigurablebehaviorforDirectedCallPick-UpasusedforEnhancedBLFOptiontoapplydigit-maprulestotel:URIinitiatedcallsConfigurationoptionforpresentationofcallappearanceonaremotelymonitoredBLFlineConfigurationoptionvoIpProt.SIP.strictReplacesHeadertocontrolwhetherthephonerequirescall-id,to-tag,andfrom-tagtoperformandINVITEwithReplaces

PopulationoftheDisplay-namefieldintheToheaderofresponsesthephonegenerates

Configurationoptiontosend486BusyforcallrejectionCombinationofSoundPointIP550and560UserGuidesUpdateDestinationofoutboundcallbasedonthedisplaynameintheSIPToheaderresponsesCallforwarding:user=phoneincludedinrefer-toparameterofReferheaderSDPofferoranswerinprovisionalreliableresponseandPRACKrequestandresponse

RTPRxdetectionandcorrectionforG.722,G.722.1,G.722.1C,andG.719RTPtimestampincrementsbasedondifferentsampleratesEquifaxSecureeBusinessCA-1tothetrustedCAlistRFC2543HoldnotworkingwhenvideoSDPpresentincertainscenariosHook-FlashduringPOTScallsontheSoundStationIP7000

AddedSupport

iLBCcodecontheSoundPointIP321,321,330,331,450,550,560,650,and670MutualTLSauthenticationLLDPprotocol(BootROM4.2.0recommended)StaticallyConfiguredBLFandCallParkandRetrieveenhancementsSinglebuttonBlindTransferandRetrieveofacalldesignatedasanautomatainthedialogusedforStaticallyConfiguredBLF

SoundStationIP7000/HDX6000Integration(requiresfutureupdatereleasetotheHDX6000software)TransmissionofJoinHeaderasperRFC3911BLFcallpick-upusingDialog-infowithinanINVITEwithReplacesheaderiLBCCodec(appliestoSoundPointIP450,550,560,650,and670;SoundStationIP6000and7000)


LocalringbacksupportonphonewhenthereisaSIP183messagefollowedbySip180message

2048bittrustedCArootcertificatelist


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AddedSupport

FullsupportforRFC2782VeriSign2048bitcertificates

VeriSignIntermediateCAcertificatesRSA2048V3rootcertificate


486(Busy)responsesenttoareceivedINVITEmessagewhencallisrejected

SIP3.1.3CFeatures(06/09)

SupportfortheSoundPointIP321and331products

SIP3.1.3-LimitedReleaseUpdates

CorporateDirectory:SupportforLDAPdirectoryqueriesusingVLVIndexingCorporateDirectory:ImprovementstoUserInterfaceCorporateDirectory:ScreenIdleTimeoutresetwhilstaCorporateDirectorysearchisinprocessExtensionoffast-failovermechanismtotransactionsinitiatedoverTCPtransportNetworkjittercomputationandreportingforvideopacketchannels(VVX1500)

LCDwakeupfromthe“dim”statetofullbrightnessupontouch(VVX1500)ConfigurationcontroloftheDialtonesoundlevelwhenaddingaPOTScalltoanexistingVideocall(IP7000/HDX)

Defaultforparametermb.main.idleTimeoutchangedfrom20to40secondsEnablingDND/CFSyncpreventsthephonefromForwardingordenyinganycallsthatitreceives


SupportfortheSoundPointIP321and331products


SupportfortheVVX1500productSIP3.1.2Features(01/09)Updates

Provisioningoflicensefilealongwithconfigurationfilesatapplicationstartup

“Scrollingstatusbar”onphonestomatchcapabilityontheSoundPointIP450(appliestoallphonesexceptSoundPointIP301)

“QuickSet-Up”optionRemovalofDHCPtimeoutmenuoptionfromUIXMLAPI:SoftkeysdonotallowforhavingmultiplesubmitbuttonsonthepagecontainingitemslistLineseizedwhenhandsetliftedwhilstaBLFmonitoredlineisringing

BLFindicatorforamonitoredphoneflasheswhenmonitoringphonecallsthemonitoredphone

AddedSupport

ACDCallCenterAgentfunctionalityusingthe“FeatureSynchronization”methodMultipleNTPserversviaDHCPOptions42or4orDNSSRVorArecords


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RevisederrormessageforunsupportedUSBdrivespluggedintoanIP650/670(directstoPolycomsupportwebsite)

Improvedvolumeleveladjustmentcapabilityinhands-freevolumecontrol“ResetDeviceSettings”MenuOptionclearslogfilesonthephoneAdditionofmenuoptiontoenable/disableheadsetechocancellation

SoundPointIP450doesnotflashTimeandDatewhentimeserverisnotconfigured

AddedSupport

SoundStationIP7000integrationwithHDXVideoSystems(RequiresBootROM4.1.2)


SupportfortheSoundPointIP450product

SIP3.1.0Features(10/08)-LimitedReleaseUpdates

Re-registrationafterchangingautoparametersRobusttransferandcallterminationbehavioragainstpredictablefailuremodes

Upload“tech-support”informationdumpProvisionofNewCallsoftkeywhenalertingcallappearanceisinfocus

EFK:AbilitytoconfigureTelephonySoft-KeysOn-hookdialingduringalertingstateXMLAPI:Micro-browsersoft-keysconfigurablefromServerExitwillexit,BackwilltakeuserbackEntering“0”and“00”asspeeddialnumberandsavingdisplaysinvalidSpeedDialnumbererrormessage

WarningforentryofduplicateSpeedDialLocationofTransferandConferencesoftkeyremainsunchangedduringTransferandConferenceprocess

Configurationtogive“deadair”whenphonegoesoff-hookLimitednumberofconferencegroupstooneonSoundStationIP7000conferencephoneUpdateddefaultlistoftrustedCAsInclusionofDiversionHeaderInformationinthecaller-iddisplayAbilitytodisplaycontentsoftheSIPwarningfieldtotheuser

Onregisterfailure(TCPOnly)phonewaits30-60secondsforretryImproveddirectoryconfigurationparametersSAS-VPProvisioningOptionhiddenfromtheUserInterfaceSIPstackTxsupportofAccept-LanguageXMLAPI:PlayAPI–audiofiletobedownloadedfromHTTPserverandplayedusingthephonespeaker

CMR/P:SupportforUSBflashdriveslargerthan2GBonSoundPointIP650/670phonesDTMFdialingprocesses“,”characteras2secondpauseDeregistrationbeforestartingphonerebootprocessEFK:Allsoftkeyfunctionscanbemappedtohardkeys

EnhancedBLF:IndicationofremotephoneringingtoDialogPackageBLFimplementationDecodesupportforJPEGimageformatonSoundStationIP6000and7000phonesDiversionHeaderInformationinthecaller-iddisplayAssociatekeycolorswithbackgroundbitmapsUpdatedphoneUIandAdministratorDocumentstoproperlyreference“CDP”


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EnhancedBLF:BLFDialogHandlinginSIPStackEnhancedBLF:BLFcallappearanceUIchangesEFK:RemovaloflicenserequirementfromEFKfeatureCMR/P:IncreaseofrecordingbuffersizeCMR/P:RejectionofuserattemptstoperformUSBoperationswhileanotheroperationisstillinprogress

CMR/P:AdditionofUIicontoshowwhenUSBdriveisbusyRemovalofCFSrestrictiononSSAWCHandsetAECandAESsetto“on”indefaultconfigurationfilesSoundStationIP7000:Calllistsdonotdisplaysip:prefixforURLdialedcallsReductionofdefaultmaximummemorysizefortonesfrom600kbto300kb


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AddedSupport

MusicOnHoldAdditionofGeoTrusttothebuiltintrustedCAlistXMLAPI:SupportforasynchronousHTTPURLPushandHTTPPOSTtothemicro-browserXMLAPIextensionsforapplicationsupportoftelephonyfunctionsandtelephonyintegrationPlantronicselectronichookswitch(RequiresBootROM4.1.0ornewer)

EFK:Supportforenhancedsoftkey(ESK)capabilityEFK(AbilitytospecifyaHTTPorHTTPSURLtobeloadedbythemicro-browserAdditionoflabelfieldtolocalcontactdirectoryAdditionofabilitytoinvokeinternalkeyfunctionsviathemacroengineAdditionofSloveniantothelistoflanguagessupportedbycertainSoundPoint/SoundStationIPPhones

AdditionofPolishtothelistoflanguagessupportedbycertainSoundPoint/SoundStationIPPhonesAdditionofconfigurationtocontrolwhethernameornumbercomesfirstincaller-idAdditionofEFKsupporttoSoundPointIP670


HandsetAECandAESsetto“on”indefaultconfigurationfilesAdditionofSpeakerphone(HandsFree)volumecontrol

SIP3.0.3FeaturesUpdates

Defaultbootconfigchangedandpackagedsip.cfgvalueforparametervoice.vad.singalAnnexBAdditionofConfigparametersvoIpProt.SIP.strictLineSeize,reg.x.strictLineSeize,andvoIpProt.SIP.lineSeize.retries

SIPstackusesconfigparametervoIpProt.SIP.strictLineSeizeandvoIpProt.SIP.lineSeize.retriestomakefault-tolerantbehavioroptionalAdditionofUserOptiontorestartthephone

SIP3.0.2BFeatures-LimitedReleaseUpdates

Dynamictestforun-recognizedUSBdevicesCallattemptretryonadifferentlineIDafter500GlareresponseAdditionalUSBflashdrivestotheinternallistofsupporteddrives

Backgroundpreferenceconfigurationaddedtothephone’sconfigurationwebserverDefaultLDAPCorporateDirectorybackgroundre-syncperiodsetto24hoursInitialbackgroundLDAPContactDirectorysynchronizationisoptionalAdditionalgraphicbackgroundstoSoundPointIP550,560,and650phones


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AddedSupport

SoundPointIP670phoneSoundStation IP6000conferencephoneSoundStation IP7000conferencephoneJPEGimages(inadditiontoBMPformat)JPEGsupporttomicro-browser

SIP3.0.1Features(05/08)–LimitedRelease

VLANFiltering“Off”bydefaultDefaultCorporateDirectorybackgroundre-syncperiodto12hours


RTCPreportingviaSIPprotocol(exceptforSPIP301)StatisticsgatheringandreportingforQOSmonitoringaccordingtoRFC3611(exceptforSoundPointIP301)

ConferenceManagementUserInterfaceforconferenceshostedlocallyonthephone(SoundPointIP550,560,650)

Disablespeakerphonebyconfigurationfile“Submit”fromWebBrowserdoesnotinitiateareconfig/restartwhennochangeshavebeenmadeonthephone

Optionalautomaticresumeoncentralizedconference

4-wayconferencingonSoundPointIP550,560,650phonesIntegratedwithcorporatedirectoriesusingLDAPandActiveDirectoryConfigurablebehavior tosupport“SingleKepressConferenceSet-up”SoundeffectstoaccompanyUSBdeviceinsertionandremovalCallrecordingandplaybackonUSBflashdrive

SCABridgingforBroadWorksElectronichook-switchcapabilityusingJabraDHSGprotocol(RequiresBootROM4.1.0)HandleMIMEtypeapplication/vq-rtcpxrinSIPstackJabraJx10electronichookswitchsupport(Requires“InterfaceCable”fromheadsetbase)Enhancedspeeddialcapability

FullcomplementofBLFpartiesonSoundPointIP650plus3EmsusingUDPUIbackgroundbitmapconfigurableonSoundPointIP550,560,and650phonesDHCPINFORMappliesifbootserveraddressisnullDHCPINFORMappliesifbootserveraddressis0.0.0.0

ReducedDHCPINFORMretrytimeoutsIncreasedHandsettransmitloudnessby3dBUpdatedXMLDictionariesforSip3.0.0


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Lowerminimumsyslog.renderLevelto0from1

AddedSupport

uaCSTAMin-expiresheader


De-couplePresenceSignalingfromIdleScreenSoft-keyUIAbilitytomakelocalcontactdirectoryread-onlyfromthephoneCheckingforlocalcontactdirectorychangesduringconfigurationchangeAbilitytoadjustmaximumbrightnessofSoundPointIP550and650phones

TCPkeep-aliveonSIPsignalingTLSconnectionsAbilitytoadjustmaximumbrightnessofSoundPointIPBacklitExpansionModules

AddedSupport

SoundPoint560product

SoundPointIP320PartNumber2345-12200-005andSoundPointIP330PartNumber2345-12200-004forChinamarket

SIP2.2.1Features-LimitedRelease

PhonesendsTCPKeep-AlivemessagestotheSIPserverwhenSIPoverTLSisconfigured


ReturntoidledisplaywhennoactivityoccursinamenuforaconfigurableperiodoftimeSendsvendoridentifierinformationthroughDHCPNewconfigurablering-while-busyoptionsGeneralflashfilesystemcachingmechanismAutomaticprovisioningsupportforindividualimagefiles

SynchronizationoflocalDND/CFfeatureswithserver-basedDND/CFfeaturesSettransfertime-outforimagefiledownloadtoworstcasescenarioReformatofcalllistentriesConfigurationoptionfordefaulttransfertypeforSoundPointIP320and300phonesImprovementofresistancetodenialofserviceattacksaimedatphone’swebserver

URLdialingterminologychangefrom“Name”to“URL”Implementationof300Hzhighpasstransmitfiltertoreducelowfrequencynoise


39

AbilitytodiscoverprovisioningserveraddressusingDHCPINFORM

Additionofphoneserialnumber(MACaddress)touser-agentstringHTTPGetsRenameof“Services”menuentryto“Applications”Additionoflow-delayhandsetacousticechocancellerforSoundPointIP320,330,430,550,and650phonesPhonesuppressionofDNSqueriesfor5minutes(asperRFC2308Sec7.1)ifallDNSserversarefoundunreachableIncreaseofmaximumnumberofregistrationsonSoundPointIP650to34“Exit”softkeywhenusingmicrobrowserreturnsusertotelephonyapplication

Configurabletimeoutparametertoallowmicrobrowsertoreturntotelephonyapplicationafteraperiodofinactivityinthe

microbrowserConfigurableoptiontodisplayorhidebrowserstatusmessagesinmicrobrowserBoot-upbehaviorchangeforidlebrowsertostartabout2minutesafterthephonehasbooteduptooptimizememoryuse

ImprovementofsometranslationsinNorwegianXMLdictionaryfile“Exit”functionkeyontheSoundStationIP4000phonewhenusingthemicrobrowserreturnsuserto

telephonyapplication

AppearancechangeofsoftkeyswhenrunningmicrobrowsertolookthesamewhenrunningthetelephonyapplicationAdditionofuserinterfaceforconfiguringno-answerandbusyforwardingbehaviorManagingTLScustomcertificatesviatheconfigurationfilesystemSpecifydifferentversionsoftheapplicationexecutableandconfigurationfilesinthe<Ethernetaddress>.cfgfileontheboot

server Configurationparametertocontroltimeoutbacktotheidledisplayafteraperiodofinactivityinamenu

ImplementationofEthernetingressfilteringforDoSsuppressionandVLANfilteringAbilitytodeletethecontactnumberenteredintheForwardmenuUpdateofalltranslationdictionaryfilestorename“Services”menuentryto“Applications”

AddedSupport

MicrobrowsersupportforacceptinganddisplayingaURLthatpointsdirectlytoaBMPimageMicrobrowsersupportfortwo-dimensionaltablenavigationusingallfourarrowkeysMicrobrowsersupportforrecognizingmimetypes

Trackingofmissedcallstobeconfigurableonaper-linebasisRe-establishaTLSconnectioniftheconnectionclosesSupportinmicrobrowserforformfunctionalitywhenembeddedintbodyoroutoftbodyTLStransportSyslogBacklitExpansionModule


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StaticDNScacheconfigurationforSIPserverFail-overbehavior


Abilityforparametersin<Ethernetaddress>.cfgtobeoverriddenbymodel-orplatform-specificversions

BehaviorchangeoftheselectbuttonorrightarrowbuttonincalllistsandcontactdirectoryonSoundPointIP320and330

AdditionofconfigurablefailoverbehaviorforauthenticationsignalingAdditionofconfigurableoptionallowingmessagewaitingindicatortobedisplayedalthoughvoicemailcannotbeaccessed

Loggingofversioninformationforconfigurationfiles


SupportforSoundPointIP330SupportforSoundPointIP320

AdditionoftranslationsfornewphrasesneededforSoundPointIP320and330phones


SupportforG.729AnnexBSDPsignalingperRFC3555Supportfor16levelsofgrayontheLCDofSoundPointIP550and650phones

SupportfornewSoundPointIP320and330phonesintheconfigurationfiles


Enhancedsupportforserverfall-backconfigurationsMicrobrowserauto-navigationtofirstselectableitem

Enhanced“+”globalprefixcharacterforE.164userpartsinsip:URIsUniquepromptforbillingcodeentryStriporinsertleadingdigitsforoutgoingcallsUpdateofdefaultdaylightsavingstimerulesDisablemessagewaitingindicationonalinebylinebasis

Increaseofmaximumnumberofdigitmapsegmentsto30ImprovementoftextentryefficiencyinthemicrobrowserImprovedvisibilityofcursorintextentryfieldsofmicrobrowserChangeofline-seizesubscriptionfailurehandlingtobebiasedtowardsprovidingdialtoneAdditionofmorelowenddynamicrangetovolumecontrol


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SetRTPstreamstoinactivewhenonhold

Improvementof“aresDnsLookup:timeoutonsocketselect”logmessageDebuggingcommandtodisplaycachedDNSNAPTRrecordsCalltimerclockdisplaychangedtohavenoleadingcolonTCPOnlyasatransportoption

AddedSupport

TablesupporttomicrobrowserSoundPointIP550platformMicrobrowsersupporttotheSoundPointIP501platformMicrobrowsersupporttotheSoundPointIP430platform

MicrobrowsersupporttotheSoundStationIP4000SYSLOGreportingofsystemstatusanderrorsAddphoneserialnumbertouseragentstringinHTTPGETMicrobrowsersupportforforminputelementswithchecked=“true”attribute

Microbrowsersupportforformswithintables

SIP2.0.3BFeatures(12/06)Updates

Visualindicationofwidebandaudio

AddedSupport

SoundPointIP650platformLCDbacklightonSoundPointIP65032MBofmemoryonSoundPointIP650G.722audiocodeonSoundPointIP6508MBofflashonSoundPointIP650

USBdiagnostics


Splitcallsignalingprocessingfrom“lampmanagement”processingEmergencyroutingisnotsupportedonsharedlines

SIP2.0.1Features

NortelMCPNATtraversalparameterstoconfigfilesTemplatesupportinmasterconfigurationfile


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NATkeep-aliveAbilitytosetEthernetlinkmodetoSoundPointIP430AbilitytosetEthernetlinkmodetoSoundStationIP4000

SIP2.0.0Features(08/06)-BetaReleaseOnlyUpdates

CommunicationsServer2005CommunicationsServer2005context

IMSupportwithOfficeCommunicationandWindowsMessenger5.1inMicrosoftLiveAdditionofWindowsMessenger5.1/OfficeCommunicator-compatiblepresenceandIMAdditionofIPQoSsupportforDSCP(DiffServ)Optiontoselectspecificregistrationfor“presence”signaling

UsefulinformationloggingwhenphonerebootsduetoafatalerrorConfigurableSIPre-registrationintervalCachingofthestateofthemessage-waitingindicatorLEDacrosscontrolledrebootsIncreasedspeeddialmenusizelimitto99ImprovedsupportformultiplemlinesinSDP

AddedSupport

TLSprotocolNTLMauthenticationprotocolMicrosoftLiveCommunicationsServerauthenticationschemesPeer-

to-peercallsusingMicrosoftLiveCommunicationsServer2005WindowsMessenger5.1andOfficeCommunicatorcallingusingMicrosoftlivesupportinpeer-to-peermode

PopulatingspeeddiallistfromaroamingbuddieslistsentbyaMicrosoftLiveSupportforBLFSCAmode

Platform-specificoverridestringsindictionariestoallowabbreviatedstringsforcertainplatformsMultipleredundantprovisioningserversBroadSoftattendantconsole/BLFfeature

IndividualconfigurationofsecondarydialtoneReg.x.addressconfigurationparametertocontainhostpart


AbilitytosetEthernetlinkmodeonSoundPointIP601

ImprovedresponsetimeofphonetoSIPmessagesConfigurableline-seizebehavior


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SupportforSoundPointIP430hardwareplatform

SIP1.6.6Features

AdditionofconfigurableoptiontoenablephonewithBLAtosendre-INVITEduringconferencesetup

Maximumnumberofbuddiesincreasedto8(exceptSoundPointIP600and601whichcanwatch48buddies)


ConfigurationoptionstoallowconfigurationfileparameterstooverrideDHCPvaluesforSNTPserveraddressandGMToffset

Additiontoallowreg.x.addresstocontainhostpartinsteadofbeingauserpartonlyCAcertificateexpirynolongercheckedifSNTPhasnotbeenconfiguredAdditionofflashparameterforSoundPointIP601totogglepowerrequirementsinCDPbetween5Wand12W

AdditionofworkaroundtorestartapplicationonthephoneifmanytasksgetunrealistictaskdelaysduringstartupSettingSIPserveraddressfromDHCPoption151


SendandProcess“early-only”flaginthe“replaces”headertosupportRFC3891incallpickupAdditionofSPacceptancewithtelephone-eventonthefirstlineDisabledCAcertificateexpirycheckingwhenSNTPhasnotbeenconfigured


MaximumnumberofXMLretriesforSAS-VPtoequalto7daysSAS-VPv3XMLconfigurationtransactions

SettingflashparametersfromconfigurationfileNewdialogeventpackagedraftNewBLAdraft


Directorycontactaddbypressingandholdinganunassignedlinekey


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AdditionofDisplayofDateandTimeduringacall

SupportforImprovedSpeedDialkeyassignmentMultiplecallsfromSIPregistration(line)canbejoinedAbilitytomodifyforwardingatanytimeviaForwardMenu

AddedSupport

SoundPointIPExpansionModuleSoundPointIP601hardwareplatformTransferdispatchduringconsultationcallproceedingstateAssignedLineKeyopensthecontactdirectory


UploadofApplicationlogfileshortlyafterreboot


ConfigurationofPresenceandInstantMessagingfeaturesdisabledbydefaultAdditionofphoneuserinterfaceandwebinterfaceconfigurationsupportforlineKeysandcallsPerLineKey


SingleCallalwaysshowsintheFirstCallAppearancePosition

ImprovedMenuHierarchyConferenceFeatureenhancementto“join”callsinprogressFlashingtime/dateuntilsuccessfulSNTPresponseSpecifybootserveraddressasURLperRFC1738Applicationtoprovisionitsownconfigurationfiles

MenuentryadditiontoformatthefilesystemDisplayofnameandnumberonincomingcallerIDCustomizationoptionsforSSLcertificatesAdditiontoallowallfilesin<MAC>.cfgtobefullURL’s

RemovalofrequirementforatleasttwoaudiocodecstobeconfiguredMergedsip.cfgandipmid.cfgconfigurationfilesintonewsip.cfgfileDisableTimeandDateDisplaySplitconferencesandconsultationcallsintoseparatecalls


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Allowconferenceinitiationfromcallholdcontext

DefaultholdsignalingchangedtoRFC3261styleBuildIDtosoftwarerevisionstampsinUser-Agentheader

Addedsupport

Visual“status”tocontactsassignedtoSpeedDialBinsMorethanonelinekeyassociatedwiththesameSIPidentityApplicationsupportforHTTPandHTTPSbootservertransportSAS-VPv2management

DisplayusefulCIDwhendisplaynameisuninformative

SoundPointIP601hardwareplatformArrow-keycall-listshortcutswhenphoneisplayingdialtone


Configurable‘+’GlobalPrefixCharactertoE.164UserPartsinSIP:URIs


Automaticperiodicbootserverpollforupgrade

PhoneRestartMenuCommandLocalConferenceonSoundStationIP4000(WhenG.729codecnotenabled)IntegratedTransferandConferencewithAutomatedDialing/SpeedDialDHCPVLANDiscovery

Addedsupport

SoundStationIP4000hardwareplatformIP301hardwareplatform


ACDSoftkeysGraphicalprivatelabelfeatureSIP-basedbridgedlineappearancesSupportforXHTMLMicrobrowserIndividualdisablingofCallListsRecognitionofInstantMessagefromWindowsMessenger5.0

Customcall-progresstonestocountry-specificselectionNewdateformats


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Addedsupport

Directedcallpick-upGroup call pick-upCall park/retrieveTrueblindtransferCentralizedconferencingRemotemissedcallnotification

ACDlogin/logoutACDagentavailable/unavailableServer-basedlastcallreturnBasicSIMPLEpresence

SNTPsynchronizationretrymechanismInteroperabilitysupportforWindowsMessenger5.0

SIP1.3.0Features(06/04)BasicFeaturesMissedCallNotification–ThephonecandisplaythenumberofcallsmissedsincetheuserlastlookedattheMissedCallslist.Thetypesofcallsthatareconsideredas“missed”canbeconfiguredperregistration.Remotemissed-callnotificationcanbeusedtonotifythephonewhenacalloriginallydestinedforitisdivertedbyanotherentitysuchasaSIPserver.Benefit–Keeptrackofallmissedcalls.

BridgedLineAppearances-SoundPoint®IPallowscallsandlinesonmultiplephonestobelogicallyrelatedtoeachother.MutualexclusionfeaturesemulatetraditionalPBXorkeysystemprivacyforsharedcalls.Incomingcallscanbepresentedtomultiplephonessimultaneously.Benefits-Acallthatisactiveononephoneispresentedvisuallytophoneswhichsharethatline.

IdleDisplayAnimation-SoundPoint®IP500andIP600candisplayacustomizedanimationontheidledisplayinadditiontothetimeanddate.Benefit–Aquickwaytodisplaythestatusoftheuser.

DirectedCallPick-Up-SoundPoint®IPallowscallstoanotherphonetobepickedupbydialingtheextensionoftheotherphonewhensupportedfromaSIPserver.Benefit–Instantlycommunicatewithurgentincomingcallsfromasingleworkspace.

GroupCallPick-Up-SoundPoint®IPallowscallstoanotherphonewithinapre-definedgrouptobepickedupwithoutdialingtheextensionoftheotherphonewhensupportedfromaSIPserver.Benefit–Providesanotherwaytoreceiveurgentincomingcallsfromasingleworkspace.

CallPark/Retrieve-SoundPoint®IPallowsactivecallstobeparked,andtheparkedcalltoberetrievedbyanotherphonewhensupportedfromaSIPserver.


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Benefit–Improvesmanagementofcalls.

LastCallReturn-SoundPoint®IPallowsserver-basedlastcallreturnwhensupportedfromaSIPserver.Benefit–Easilycallbackandenhancecommunicationproductivity.

AdvancedServerFeatures

ACDLogin/Logout-SoundPoint®IPallowsACD(AutomaticCallDistribution)loginandlogoutwhensupportedfromaSIPserver.

ACDAgentAvailable/Unavailable-SoundPoint®IPsupportsACD(AutomaticCallDistribution)agentavailableandunavailablewhensupportedfromaSIPserver.

AccessoryInternetFeaturesMicroBrowser-ThehomepageandproxycanbeusedbytheMicroBrowserwhenitisselectedtoprovidedservicesandalsowhenitisusedaspartoftheIdleDisplay.TheyalsocontrolsizelimitsandtheIdleDisplayrefreshrate.Benefit–Thisprovidesthecontentofanidledisplaywhichisregularlyrefreshed.

SIP1.2.0Features(02/04)BasicFeaturesMessageWaitingIndication-SoundPoint®IPflashesamessage-waitingindicatorLEDwheninstantmessagesarewaiting.Thephonecanbeconfiguredtodosowhenvoicemessagesarewaiting.Benefit–Keepstrackofallcallsandmessages.

SharedCallAppearances–Asharedlineisanaddressofrecordmanagedbyaserver.Theserverallowsmultipleendpointstoregisterlocationsagainsttheaddressofrecord.SoundPoint®IPallowscallsandlinesonmultipletelephonestobelogicallyrelatedtoeachother.Benefits-Acallthatisactiveononetelephoneispresentedvisuallytotelephoneswhichsharethatappearance.

LocalizationFeaturesCustomizableFontsandIndicators–TheuserinterfacecanbecustomizedbychangingthefontsandgraphiciconsusedonthedisplayandtheLEDindicatorpatterns.Pre-existingfontsembeddedinthesoftwarecanbeoverwrittenornewfontscanbedownloaded,andthebitmapsandbitmapanimationsusedforgraphiciconsonthedisplaycanbechangedandrepositioned.Benefit–Enhanceuserexperienceandproductivitybycustomizingthephonetotheuser’sfamiliarity.

DownloadableFonts–Loadedfontscaneitheroverwritepre-existingfontsembeddedwithinthesoftwareorcanextendthephone’sfontsupportforUnicoderangesnotalreadyembedded.Benefits-Newfontscanbedownloadedontothetelephoneforgreateruserexperience.


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AdvancedServerFeaturesVoicemailIntegration-SoundPoint®IPiscompatiblewithvoicemailservers.Thesubscribecontactandcall-backmodecanbeconfiguredperuser/registrationonthetelephone.ThephonecanbeconfiguredwithaSIPURLtobecalledautomaticallybythetelephone.Benefit–One-touchvoicemailaccessenhancesworkproductivity.

NetworkingandSecurityIncomingSignalingValidation–Threeoptionallevelsofsecurityareprovidedforvalidatingincomingnetworksignaling:SourceIPaddressvalidation,digestauthentication,orboth.Benefit–Allowsspecificationofthetypeofvalidationtoperformonarequest-by-requestbasis,therebyenhancingprotectionforsecurecommunication.

PresenceandInstantMessaging–Allowsmonitoringofthestatusofotherusers/devices,andthroughtheinstantmessagingfeaturetheusercansendandreceivetextmessagesandalertstoincomingmessages.Thisfeaturecannowbedisabledviaconfigurationoptions.Benefits–Allowsfullcontroloftheuser’sworkenvironment.

Emergency/AlternateProxyorGateway–DeterminestheURLSforwhichtheyneedtobewatched,andwhenoneofthesedefinedURLsisdetectedashavingbeendialedbytheuser,thecallisautomaticallybedirectedtothedefinedemergencyserver.

SIP1.0.9Features(07/03)BasicFeaturesCalllog–Thephonemaintainsalogthatcontainspertinentcallinformationsuchasremotepartyidentification,timeanddate,andcallduration.Thecontactinformationfromcalllogentriescanbesavedinthecontactdirectory.Benefit–Savestimeandproductivitybyredialingpreviouscalls.

CallTimer–Acalltimerisprovidedonthedisplay.Aseparatecalltimerismaintainedforeachdistinctcallinprogress.Benefit–Enhancesuserexperienceandincreaseproductivityastheendusercanviewcallduration.

CallWaiting–AnincomingcallduringanotheractivecallispresentedtotheuservisuallyontheLCDdisplay.Benefits-Enhancesuserexperienceandefficiencywithavisualdisplayofincomingcallduringanactivecall.

CalledPartyIdentification–Displaysandlogstheidentityoftheremotepartyspecifiedforoutgoingcalls.Thisisthepartythattheuserintendstoconnectwith.CallingPartyIdentification–Thephonedisplaysthecalleridentity,derivedfromthenetworksignaling,whenanincomingcallispresented.Benefit–Increasesefficiencywithavisualdisplayofapreviouslycalledparty.

ConfigurableFeatureKeys–Phonekeyfunctionscanbechangedfromfactorydefaults.Benefits-Improvesdesktopproductivity.


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ConnectedPartyIdentification–Thephonedisplaysandlogstheidentityortheremotepartytowhichtheuserhasconnected.Theidentityisderivedfromthenetworksignaling.Benefit–Userscanalwaysidentifyotheruserswithwhomtheyarecommunicating.

ContextSensitiveVolumeControl–Thevolumeofuserinterfacesoundeffectsandthereceivevolumeofcallaudioisadjustable.Benefit–Establishesanefficientworkplacefortheuser.

CustomizableAudioSoundEffects–Soundeffectsusedforincomingcallalertsandotherindicationsarecustomizable.Theyarecomposedofpatternsofsynthesizedtonesorsampleaudiofiles.Benefit–Userscanworkinfamiliarworkenvironments.

DistinctiveIncomingCallTreatment–Phonescanautomaticallyapplydistinctivetreatmenttocallscontainingspecificattributes.CallattributesthatcantriggerthisincludethecallingpartynameorSIPcontact(numberoforURLformat).Benefit–Predeterminesincomingcallsforfasterresponsetourgenttasksandcommunicationneeds.

DistinctiveRinging-Theusercanselecttheringtypeforeachline.Theringtypeforspecificcallerscanbeassignedinthecontactdirectory.TheSIPAlert-Infofieldcanbeusedtomapcallstospecificringtypes.Benefit–Enhancesuserexperienceasuserscanaurallyidentifycallersbeforepickingupthephone.

DistinctiveCallWaiting–TheSIPAlert-Infofieldcanbeusedtomapcallstodistinctcallwaitingtypestotwostyles,CentralandLocal.Benefit–Efficientlymanageincomingcalls.

Do-Not-Disturb(DND)–Temporarilystopsallincomingcallalerts.Asanoption,thephonecanbeshownasbusywhileDNDisenabled,therebyloggingincomingcallsasmissedforsubsequentreview.Benefit–Allowstheusertoprioritizetasksandcontroltheamountofphonecallsreceived.

Handset,Headset,andSpeakerphone–Thephonestandardincludesahandsetandafull-duplexspeakerphone.Adedicatedconnectorisprovidedforaheadset(notsupplied).Benefits-Thephoneprovidesdedicatedkeysforconvenientselectionofeitherthespeakerphoneorheadset,givingtheusertochoosedifferentoptionsforcommunication.

LocalContactDirectory–Thedirectorycanbedownloadedfromthebootserverandsubsequentlyeditedlocally.Contactinformationfrompreviouscallsmaybeaddedforconvenientfutureaccess.Thedirectoryisthecentraldatabaseforseveralotherfeaturesincludingspeed-dial,distinctiveincomingcalltreatment,andthepresenceandinstantmessagingfeatures.Benefit–Centralizationofvariousfeaturesallowseffectivemanagementofcontactinformationandphonecapabilities.

LocalDigitMap–Automatethesetupphaseofnumber-onlycalls.Benefit–EliminatestheneedforusingtheSendsoftkeywhenmakingoutgoingcalls.Whenadigitpatternmatchingthedigitmapisfound,thecallsetupprocessiscompletedautomatically.


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MicrophoneMute-Whenactivated,visualfeedbackisprovided.Benefit–Increasesusercommunicationexperience.

MultipleCallAppearances-SoundPointsupportsmultipleconcurrentcalls.Theholdfeaturecanbeusedtopauseactivityononecallandswitchtoanother.Whenactiveononecall,anadditionalincomingcallispresentedusingthefamiliarcallwaitingstyle.Softkeyswithcalldispositionoptionsarepresentedtotheuser.Thecurrentuserinterfaceislimitedtotwoconcurrentcallspreregistration(line);thisisanartificiallimitandwillbeexpandedinthefuture.Benefit–Intuitiveinterfaceallowsusertoeffectivelymanagedesktopphoneactivities.

Soft-keyDrivenUser-Interface–Allowsextensiveuseofintuitivecontext-sensitivesoft-keymenus.Benefits–Familiarinterfacereducestimeneededlearningtousethephoneandincreasesworkproductivity.

Speed-Dial–Entriesinthelocaldirectorycanbelinkedtothespeed-dialsystem,whichallowscallstobeplacedquicklyfromdedicatedkeysaswellasfromaspeed-dialmenu.Benefit–Savestimeandincreasesefficiencyforcallactivitiesforusers.

TimeandDateDisplay–Thephonemaintainsalocalclockandcalendar.Thetimeanddatearedisplayedincertainoperatingmodes,inparticular,whenthephoneisidle.TheclockandcalendarmustbesynchronizedtoaremoteSNTPtimeserver.Benefit–Userscanmanagetheirscheduleswithouttheneedtoopenupanyprogramontheircomputer.

CallManagementFeatures

CallHold–Pauseactivityononecalltoperformanothertask,suchasmakingorreceivinganothercall.Networksignalingisemployedtorequestthattheremotepartystopsendingmediaandtoinformthemthattheyarebeingheld.Aconfigurablelocalholdreminderfeaturecanbeusedtoremindtheuserthattheyhaveplacedcallsonhold.Benefit–Usethedesktopphoneoptimallytomeeturgentneedsefficiently.

CallTransfer–Enablestheusertotransformanexistingcallintoanewcallbetweentwousers.Thephoneoffersbothblindtransfersandtransferswithconsultation.Benefit–Efficientmanagementofcalls.

Three-WayConference,Local–Phonescanconferencetogetherthelocaluserwiththeremotepartiesoftwoindependentcalls.Benefit–Enhancesuserexperienceandcollaboration.

CallDiversion(CallForward)–Providesaflexiblecalldiversionfeaturetodivert(forward)callstoanotherdestination.Theuser’sabilitytooriginatecallsisunaffectedbyallcalldiversionoptions.Eachregistration(line)hasitsowndiversionproperties.Benefit–Thecalldiversionfeatureworksinconjunctionwiththedistinctiveincomingcalltreatmentfeature.


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AutomaticOff-hookCallPlacement–SoundPointsupportsanoptionalautomaticcallplacementonoff-hook

featureforeachregistration.

AudioProcessingFeatures

Low-DelayAudioPacketTransmission–Minimizeslatencyforaudiopackettransmission.Benefit–Communicationisuninterruptedordelayed,facilitatinggreatercollaborationandproductivity.

JitterBufferandPacketErrorConcealment-Mitigatespacketinter-arrivaljitterandout-of-orderorlostpackets.Benefit–Communicateindifferentnetworkenvironmentsandminimizeresultingnegativeaudioconsequenceswhenpacketsarelost.

LocalConferenceMixing–Containsaflexiblethree-partyconferencingcapability.Benefit–Setuplocalthree-partyconferenceswherenoexternalprotocolsignalingisinvolved.

VoiceActivityDetection(VAD)–Detectsperiodsofrelative“silence”inthetransmitdatapathandreplacesthatsilenceefficientlywithspecialpacketsthatindicatesilenceisoccurring.

Benefit–Conservenetworkbandwidthandenhancethefocusonthespeakingparty.

AcousticEchoCancellation–Employsadvancedacousticechocancellationforhands-freeoperation.Bothlinearandnon-lineartechniquesareemployedtoaggressivelyreduceechowhileprovidingnaturalfull-duplexcommunicationpatterns.Benefit–Facilitateasmoothandnaturalaudioconferencingandreducelistenerfatigue.

BackgroundNoiseSuppression–Reducesbackgroundnoise,designedprimarilyforhands-freeOperation.Benefit–Enhancescommunicationinnoisyenvironments.

ComfortNoiseFill–Employsnoisesynthesistechniquestosmoothoutthenoiselevelinthedirectiontowardtheremoteuser.Benefit–Amorenaturalcallexperiencebyprovidingaconsistentnoiseleveltotheremoteuserofahands-freecall.

AutomaticGainControl–Booststhetransmitgainofthelocaluser.Benefit–Increasestheeffectiveuser-phoneradiusandassistswiththeintelligibilityofsofterspeakingusers.

DTMFToneGeneration–GeneratesandtransmitsDTMFtonesintheRTPstreamsofconnectedcalls.

DTMFEventRTPPayload–ThephoneiscompatiblewithRFC2833–RTPPayloadforDTMF(Dual-ToneMultifrequency)Digits,TelephonyTones,andTelephonySignals.SupportedAudioCodecs–G.711µ-law,G.711a-law,G.729AB,SID,RFC2833.


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PresenceandInstantMessagingFeaturesPresence–Allowsthephonetomonitorthestatusofotherusers/devices.Statusesaredisplayedvisuallyandareinrealtime.Theusercanconductmanualorautomaticspecificationstomodifystatuses.Benefit–Increasecollaborationproductivitybyreducinginterruptionsandcommunicationissue.

InstantMessaging–Theusercansendandreceiveinstanttextmessagesthroughthephone,andreceivesalertstoincomingmessagesvisuallyandaudibly.Messagescanbesentfromapre-includedlistofshortmessages,oranalphanumerictextentrymodethatallowsfree-formmessagesusingthedialpad.Benefit–Providesanadditionaloptionforuserstocommunicateshorterinformationinstantly.

LocalizationFeaturesMultilingualUserInterface–Thesystemadministratorortheusercanchoosethelanguageonthephone.Benefit–Supportsmajorwestern-Europeanlanguagesandadditionallanguagescanbeadded.Asianlanguages(Chinese,Japanese,andKorean)renderonlyontheSoundPointIP600’shigherresolutiondisplay.

SynthesizedCallProgressTones–Thephonesynthesizescallprogresstonesduringthelifecycleofacall,whichareeasilyconfigurableforcompatibilitywithworldwidetelephonystandardsorlocalpreferences.Benefit–EmulatesthefamiliarandefficientaudiblecallprogressfeedbackgeneratedbythePSTNandtraditionalPBXequipment.

AdvancedServerFeaturesMessage-WaitingIndication–Thephoneiscompatiblewithmessageserversthatsignalmessage-waitingindication.ThephonecanalsobeconfiguredwithaSIPURLtobecalledautomaticallybythephonewhentheuserelectstoretrievehis/hermessages.Benefit–Allowstheusertoefficientlyorganizeandretrievemessages.

MultipleRegistrations–Eachregistrationismappedtothefamiliarconceptofatelephoneline,andtheusercanselectwhichlinetouseforoutgoingcallsorwhichregistrationtousewheninitiatingnewinstantmessagedialogues.Benefit–Facilitateseasymanagementofcallactivitiesforusers.

ServerRedundancy–PhonescanbeconfiguredwithmultipleSIPservers,oneprimaryandoneormorebackup.Thephoneswitchestoabackupserverwhenthecurrentprimaryserverfails.ConfigurationofthebackupserverscanbestaticoruseadvancedDNSmethods.Benefit–Maintainedconnectiontomultipleserverspreventscommunicationissuesandfacilitatesproductivity.

DNSSIPServerNameResolution–IfaDNSnameisgivenforaproxy/registraraddress,theIPaddress(es)associatedwiththatnamearediscoveredasspecifiedinRFC3263(LocatingSIPServers).Benefit–Ifaportisgiven,theonlylookupisanArecord.Ifnoportisgiven,NAPTRandSRVrecordsaretried,beforefallingbackonArecordsifNAPTRandSRVrecordsreturnnoresults.Ifnoportisgiven,andnoneisfoundthroughDNS,5060isused.


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NetworkingandSecurity-LocaluserandAdministratorPrivilegeLevels–Localsettingsmenusareprotectedwithtwoprivilegelevels,userandadministrator,eachwithitsownpassword.Thephonepromptsforeithertheuseroradministratorpasswordbeforegrantingaccesstothevariousitemsinthemenus.Whentheuserpasswordisrequested,theadministratorpasswordalsoworks.Benefit–Enhancedsecurityfordifferentprivilegelevels.

SIPforInstantMessagingandPresenceLeveragingExtensions(SIMPLE)–PhonesarecompatiblewiththepresenceandinstantmessagingfeaturesofWindowsMessengerandMSNMessengerversion4.6.Benefit–TakeadvantageoftheWindowsMessengersoftwareandimprovecommunicationcapabilitiesatthedesktop.

EthernetSwitch–ThephonecontainstwoEthernetportsandanembeddedEthernetswitchthatrunsatfullline-rate.Benefit–AllowsaPCandotherEthernetdevicestoconnecttotheofficeLANbydaisychainingthroughthephone,eliminatingtheneedforastandalonehub.

RTPPorts–CompatiblewithRFC1889–RTP:ATransportProtocolforReal-TimeApplications.ThephonetreatsallRTPstreamsasbi-directionalfromacontrolperspectiveandexpectsthatbothRTPendpointswillnegotiatetherespectivedestinationIPaddressesandports.Benefit–AllowsRTCPtooperatecorrectlyevenwhenRTPmediamayflowinonlyoneornodirection,andallowsgreatersecurity-packetsfromunauthorizedsourcestoberejected.

UpgradingandRebooting–BoththebootROMandtheapplicationexecutablecanbeupdatedautomaticallyviathecentralizedprovisioning(bootserver)model.Benefit–Keepupwiththemostrecentupdatesformaximumproductivityoutofthephone.

EventLogging–Phonesmaintainbootandapplicationeventlogfiles.Theyarestoredinthephone’sflashfilesystemandareperiodicallyuploadedtothephone’shomedirectoryontheprovisioningbootserverifpermittedbysecuritypolicy.Benefit–Usestoredfilestoidentifyanddiagnoseproblems.

WorkingwithNetworkAddressTranslation(NAT)–PhonesignalingandRTPtrafficusesymmetricportsandtheexternalIPaddressandportsusedbytheNATonthephone’sbehalfcanbeconfiguredonaper-phonebasis.

AudioQualityIssuesandVLANs–PhonescontainbothnetworklayerandEthernetlayersupportforprioritizingvoiceandsignalingtrafficoverthenetwork.QoSparametersincludeIPTOS(Type-of-service)bits,andEthernetIEEE802.1puserpriority.PhonesalsosupportRTCPperRFC1889.

Transfer–PhonessupportthetransferprotocolutilizingtheREFERmethodspecifiedindraft-ietf-sip-cc-transfer-05,butalso

supporttheoldertransfermethodutilizingBye-also.