Polycom (RealPresence™(Media Manager(v6.0.4.8((€¦ · We are striving to enhance the quality of our documentation, and we appreciate your feedback. Email your comments to [email protected]

Media Manager v6.0.4.8 | Sept 6, 2012

Polycom® RealPresence™ Media Manager v6.0.4.8 Release Notes

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Contents

General ................................................................................................................................... 3

Update Process Overview ................................................................................................................. 3

What’s new in Media Manager v6.0.4.8? ................................................................................ 4

Chapter 1: Information for existing customers (upgrades) ...................................................... 6

Media Manager v6 Social Sharing ..................................................................................................... 7 Better Defaults ............................................................................................................................... 10

Chapter 2: New Capabilities of Media Manager v6.0.4.8 ....................................................... 11

Chapter 3: Resolved Issues (bugs) in Media Manager v6.0.4.8 .............................................. 16

Known Limitations of Media Manager v6.0.4.8 ..................................................................... 19

Media Manager v6.0.4.8 Interoperability .............................................................................. 21

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General

RealPresence® Media Manager v6.x / Build 6.0.4.8 REQUIRES Windows 2008/R2 for full support of all capabilities.

RealPresence® Media Manager v6.x / Build 6.0.4.8 supports Microsoft SQL Server 2008, but Polycom recommends Microsoft SQL 2012 for full support of all capabilities.

RealPresence® Media Manager v6.x / Build 6.0.4.8 REQUIRES Microsoft Expression Encoder Pro 4 SP-‐2 which can be downloaded free from: http://www.microsoft.com/en-‐us/download/details.aspx?id=27870

Note -‐ A full Microsoft Expression Encoder Pro 4 activation key is provided with each purchase of RealPresence® Media Manager v6.x (this activation key is accessed via the Polycom CFS software system).

Update Process Overview RealPresence® Media Manager systems that are currently in production should NOT be upgraded without first consulting with your Polycom support specialist.

General-‐purpose instructions for upgrading non-‐production Media Manager systems (lab, development, demo) can be found in the the document “Polycom RealPresence Media Manager v5 x to v6 x Upgrade Guide (3725-‐75308_RevC).pdf”.

Polycom Media Manager v6.0.4.8 -‐ Release Notes

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What’s new in Media Manager v6.0.4.8?

RealPresence® Media Manager v6.x / Build 6.0.4.8 has many exciting new features, including: All new UNIVERSAL web-‐portal for Media Manager based on the HTML5 standards, designed to

ensure that Media Manager is compatible and easily navigated by virtually any smartphone, tablet, PC, MAC and other HTML5 compatible devices. The portal actually detects your device and formats accordingly. Clients that don’t support HTML5 will get standard HTML with little to no change in the User Experience.

This new HTML5 portal avoids the need for several device specific apps (iPhone, iPad, Android, other) needed to access the portal.

The new portal has a more modern, visually oriented look and feel, with several new or enhanced areas:

o Category Carousel – Swipe-‐like browsing to move between categories o Content Mosiac – Offers thumbnails of videos in 4X2 viewing pane o Portlets (Featured, Popular, Upcoming events, Recently Viewed, etc)

Media Manager v6.x new HTML5 web portal includes a new embedded player for playing back live and on-‐demand video within the portal (no more pop-‐out windows, unless the sysem admin

Media Manager v6.0.4.8 Release Notes

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configured pop-‐out player for existing presentations, for example, that have customized “skins”). This embedded player ensures all content has the same look and feel no matter where the content came from (Capture Station, UGC, RSS, etc).

The Media Manager v6.x web portal includes enhancements to UGC upload and meta-‐data editing, including more intuitive user interface for adding meta data such as chapter markers and the ability for a user to revise UGC meta-‐data via the web-‐ui at a later date (for example to change a chapter description).

o Uploading content is now via the “my uploads” button at the top of the portal Media Manager v6.x received several key enhancements to content “ingest”:

• Improvemetns were made to Capture Station v6 to provide more automation and better category management of Capture Station presentations.

• Admins now have the ability to scan/import multiple file types with new Rules-‐Based ingestion & mapping in a single scan for ingest into media manager from a single repository / root directory.

• A new “Mass Ingest” capability allows an admin to import a complete media library from a standard Windows folder hierarchy. Each folder becomes a sub-‐category in the Media Manager content tree, with the contents of each folder being added into the catergory structure.

The Media Manager v6.x web portal now supports anonymous acess and viewers. Pre-‐selected content (vod and live) can be accessed easily without registration or login.

• Mobility Integration (Option)– This new, optional Integration Module adds seamless integrated transcoding functionality to Media Manager v6.x such that content in the new HTML5 portal is automatically transcoded for playback on the mobile devices selected by and supported in MMv6 (iPad, iPhone/iPod, Android Phone and Tablets). This option includes the code and licenses for up to (5) transcode engines (customer provides the physical or virtual Windows 2008R2 server) and workflow logic. Each Mobility Option License includes (5) licenses for highly distributed transcoding for the largest scale deployments. o The Media Manager Admin will designate what (or all) devices will be supported (iPad, iPhone,

Android Phone/Pad, etc) o The Media Manager Admin will designate what (or all, including legacy library) content to

transcode, on what trasncoder. o The Media Manager Admin will designate where to move the transcoded, on-‐demand files for

stream distribution or progressive download to mobile devices for playback. • Digital Signage Open Integration Framework (Option) – Media Manager v6.x gets a new option for

Digital Signage via an “Digital Signage open integration framework” that allows Media Manager v6.x to be integrated with compatible digital signage systems from leading players in Digital Signage. Media Manager v6.x can PUSH videos to those signage system’s repositories, as well as REMOVE videos previously shared with the signage system. o Compatible systems at launch include Scala and X2O Media.

• Media Utility for IBM Sametime (Option) – Media Manager v6.x introduces an option that allows IBM Sametime users to easily upload recorded SameTime conferences (audio + content) and UGC to the Media Manager v6.x system. This is very similar to the existing Lync Utility, and makes it easy and intuitive for Sametime users to contribute content to Media Manager v6.x.

• SharePoint 2010 Integration Module v2 (update) (Option) – This is an update to the existing SP-‐IMv1 that includes several customer requested enhancements, including more search/filter/display capabilities and language localization in sync with Media Manager’s languages. o SPv2 includes a post install configuration wizard and improved, expanded documentation.


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Chapter 1: Information for existing Media Manager customers planning to upgrade

The new Media Manager v6 “embedded player” vs the “legacy” pop-‐out skins.

Figure 1 -‐ Media Manager v6 "embedded player"

Customers upgrading from earlier versions of Media Manager will most likely choose to use the new v6 embedded player, especially if they plan to support mobile evices for their users. If the Media Manager is installed with the defaults, all content will play in the new, embedded player (see above), including “legacy content” created by Capture Station, Media Editor or other applciations.

Customers with customized presentation “skins” may selectively choose between the new embedded player for certain content types (RSS, UGC) while using the “pop-‐out” skin to preserve skin


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customization and branding. Please note that using pop-‐outs in Media Manager v6 is likely to be incompatible with use on Mobile Devices (unless the skins come from a PRCS/PRME v6).

As noted above, Media Manager v6’s web portal allows the admin to control display of content in either the v6 embedded player, or the pop-‐out viewer-‐ system wide -‐ by content type, as defined in the web.config file:



<add key="ContentLaunchModes" value="Uploader: Mosaic;"/>

Media Manager v6 Social Sharing The new Social Sharing feature allows portal users to share any Media Manager video they can view with a link or cut/paste embed embed code to display the video in another webpage. This capability is accessed by authenticated users from the “more details” link for any video in the Media Manager portal. Note – just because the “shared-‐with” user can see/share the link/thumbnail for a particular video, doesn’t mean that use can actually watch this video – Media Manager content permissions follow the link/embed. Unauthenticated viewers will be challenged for user/password in order to play the video.


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The Social Share capability is a variable set system wide – it can be enabled or disabled for none/all Media Manager portals by an administrator with Windows OS access to the Media Manager application web.config file (typically found at C:\inetpub\wwwroot\Polycom\RealPresence Media Manager\Portal). The Media Manager default for this feature is OFF.

The embed code generated by Media Manager has the largest recommended size (w=720 h=670) to fully accommodate the maximum width and height attributes for the Media Manager viewer in the embedded iframe. Users can manually edit the W and H when they copy to a HTML page to change the dimentions if the embedded viewer needs to be adjusted. Within the embedded video, the video and slide area will size dynamically according to the space provided by the width and height.

To enable Social Sharing for ALL authenticated users, you must change the DisplayShareLinks key from the default “false” to “True” in the web.config file on line 82:

<add key="DisplayShareLinks" value="False" /> = default

<add key="DisplayShareLinks" value="True" />

All content types in Media Manager support the Social Share for embeddable HTML / link sharing. When a user loads a webpage with a Media Manager embedded content player, if the content is “protected” (not available to an anonomous user as defined in the Media Manager library), the user will see a login page within the embedded page (see figure below). This is true for all Media Manager


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authentication methods, including forms-‐based, LDAP/AD and web SSO modules (if web SSO is enabled and configured, they will NOT see a login if they are properly authenticated via the SSO).

Figure 2 -‐ Embedded content challenging an un-‐authenticated user

To enable SSL protection functionality to work with Media Manager embed function (so the page switches to HTTPS and then switches back to HTTP), you must make a change to the web.config configuration file for PRMM:

login... -->

<add key="RequireSSL" value="None" />

<!—values are DefaultResources/All/None. Set it to All will force all pages to go thru SSL… -->

Note -‐ If you want only Login and Homepage to go thru SSL channel then you can put an attribute [RequireSsl] on top of the Index action in the HomeController (since the Login action already has it).


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Better Defaults The Default Profiles in Media Manager v6 have been made more useful -‐ The PRMM default profile now includes the MSA capabilities for Thumbnail and Transcode. It is NOT recommended to run thumbnail and trasncode services on the same server as Microsoft SQL Server.


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Chapter 2: New Capabilities of Media Manager v6.0.4.8

ID Work Item Type Title -‐ Description

6034 New Capability Multi Browser support adds Chrome MM v6

6036 New Capability Can now brand both direct link pages as well as error pages

6441 New Capability The originating streaming server will now show on a presentation's network tab

6564 New Capability The "Begin Test" only displays once when user takes a test

7657 New Capability Social Share allows customers to share direct links and embed code to content on the portal

7658 New Capability Added UGC content to cache as it is uploaded so that it is up to date immediately after upload

7705 New Capability Allow users to re-‐create all thumbnails for content

7716 New Capability Send emails to administrator when users take a test and pass it

7803 New Capability Digital Signage: Communication and Sync -‐ Allow administrators to push content to third party digital signage servers

7817 New Capability Enhance usability of Multiple Portal selection -‐ Allows administrators to set any profiles in the network part of the admin tool to simply "allow use for all portals" instead of having to manually assign each portal


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7818 New Capability Additional Branding Controls to Customize colors -‐ Gives users more options to set the branding colors

7820 New Capability Portal Redesign: Mobile/desktop conditional rendering design -‐ Allows the system to support mobile devices

7821 New Capability Portal Redesign: a new html 5 player has a new embedded media player which supports HTML5

7825 New Capability Portal Redesign: New portlet design rendering -‐ Created a new portal look and feel which enhances the usability and focus of accessing content in the portal

7826 New Capability Portal Redesign: Embed Code -‐ Allows administrators to insert our content into other sites via embedded code

7830 New Capability Portal Redesign: Player handling Slides/Chapters/CC from PRMM -‐ Allows presentations to have their slides, chapters, and a few others properties managed from PRMM itself

7832 New Capability SharePoint v2 -‐ Enhanced SharePoint features

7919 New Capability Merge MSA, Url Import/Upload, Rebroadcast, Thumbnail and Transcode (new) into a single set of web services – MMv6 Merged MSA

7924 New Capability Update routing for mobile -‐ New media format and device routing filters on the routing configuration screen

7935 New Capability Allow transcoding/thumbnailing to be scheduled, which gives the ability to free up resources for other processing based on time.


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7941 New Capability Setting to disable RSS Feeds -‐ Added the ability to disable RSS feeds from the portal's web.config file

7942 New Capability Add transcoding options to content creation profile to specify transcode/mobility options to Content Creation Profiles

7964 New Capability Add capability to use a custom header value to retrieve a portal user's IP address in the case of load balancers masking the user's IP

8004 New Capability Added Robust destination category rules to allow for more control/automation of content ingestion to your portal's categories

8005 New Capability Added a new LDAP validation section to allow for LDAP validation while managing the LDAP settings instead of having to log out/in

8011 New Capability Added a no-‐authentication (anonymous) feature to portal

8202 New Capability Add MSA status tab to admin tool to show version, account, OS, virtual memory, physical memory, and configuration information

8315 New Capability Portal Redesign: Mobile Portal -‐ The portal has now been redesigned for better speed, bandwidth, application server scalabilty, and handle mobile layouts

8532 New Capability Treat deleted RSS content as new content instead of reactivating it -‐ Added the ability to redownload RSS archives that are deleted from the admin tool

8550 New Capability Digital Signage: Communication and Sync: X2O -‐ Digital Signage Integration with X2O

8569 New Capability Portal advanced search slide title/notes not working -‐ Fixes for slide titles and notes being included in the advanced search

8624 New Capability Added a threshold for simultaneous destination servers to allow for better control of bandwidth during distribution


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8638 New Capability Added the ability to the MSA Import process to import content from a directory other than its root

8815 New Capability Created new SameTime Utility -‐ Media Utility for IBM Sametime

8901 New Capability Allow presentations with mobile streams and streams containing multiple files (Expression) to be scanned to handle the multiple moble bitrates that are now available in our rich media presentations

8966 New Capability Added the ability to install up to 10 MSAs on the same OS, and MSA can be installed under existing websites (requires certain IIS features turned on)

9078 New Capability After an Upcoming Event is associated with a piece of content, inherit that content's thumbnail and display it instead of the default event icon in the portal -‐ An upcoming event will now get its thumbnail from its related content if no thumbnail has been specified

9257 New Capability Style profile font prompt changes -‐ Added the ability to allow manual entry of fonts so one can type in fonts that are not present in the list and allow entry of multiple fonts for rollover

9331 New Capability Allow default profiles to be used as a thumbnail/transcode source -‐ Added the ability to thumbnail/transcode from content residing on the the default server profiles

9346 New Capability Added the ability for transcoding to be requeued similar to thumbnailing, so that content may be transcoded again

9533 New Capability New SL 5 plugin player -‐ Enhancements to the Silverlight player within the portal for PC/Mac

9609 New Capability Added the ability to configure automatic playing of content that has multiple bitrates for Mac/PC users. It can disabled to force users to choose specific bitrates due to network concerns


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9737 New Capability Allow default profiles to act as an MSA -‐ The content and streaming servers now act as MSAs for transcoding/thumbail generation/importing

9771 New Capability Security Enhancement Request -‐ Added ClickJacking Support

9987 New Capability Remove "Style Profile" tab from content level nodes in admin tool -‐ Styling a content node is no longer an option

10011 New Capability Persist video/stream meta data on initial upload of UGC stream content -‐ Duration, dimensions, etc. of content uploads are now saved immediately on upload


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Chapter 3: Resolved Issues (bugs) in Media Manager v6.0.4.8

ID Work Item

Type Title -‐ Description

4196 Bug -‐ fixed Portal: Upcoming Events are still visible if a Holiday is scheduled -‐ Ensured that no events are shown when there is a holiday

4381 Bug -‐ fixed Portal: Webinar -‐ Register for Webinar causes an error to appear -‐ Ensured that registering for a Webinar goes off correctly

4399 Bug – fixed Population >> User: Altering an LDAP Alias into Forms-‐Email = unhandled exception -‐ Allows for Users to alter a login account from LDAP to Forms

4589 Bug -‐ fixed Highlighted row of SSO filed is too dark and text cannot be read. -‐ Changed the login prompt coloring so it would be easier to read

5378 Bug – fixed Survey Questions Report >> Percent Chosen column adds up to greater than 100% -‐ Made sure the numbers in the survey questions report are accurate

5582 Bug – fixed Schedule Event -‐ Enable Webinar to an existing event causes an unhandled exception error -‐ Made sure that turning webinar on always works correctly

5706 Bug -‐ fixed Content distribution may not work for certain file types -‐ Allows the system to distribute files of all content types

5916 Bug -‐ fixed Network>Server Profile (All): Distribution Retry Count required not enforced -‐ Allows the system to keep trying to distribute files which had trouble distributing


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6440 Bug – fixed Validate associated server settings when creating a rebroadcast event. -‐ Makes sure users can only set up rebroadcasts which the system can tell will work when it comes time to watch the media

6818 Bug – fixed There is no built in Server Profile root and portal groups like there is for other profile types -‐ Created new groups to allow administrators to give their users just the ability to manage server profiles

7131 Bug = fixed Library >> Content (Stream/presentation/rss call): trim > length + save = success -‐ Makes sure users don't try in the admin tool to trim off more time than actually exists for media

7413 Bug = fixed Portal: small/minimum generic media player size causes logo to get cut off -‐ Allows users to set their own logo on small players

7577 Bug = fixed Reports: Unable to view Reports for an completed Upcoming Event -‐ Allows correct report data to be created for all events

7679 Bug – fixed Streaming Server Profile >> Unable to save if MSA is installed on a virtual directory -‐ Allow customers the freedom to set up the Media Services Agent on a virtual directory

8030 Bug = fixed After disabling inheritance and copying permissions, unable to remove users/groups from permissions -‐ Fixed issue where admins were unable to remove users/groups from the permissions tab of a node in the tree if inherit was unchecked

8546 Bug – fixed Streaming Server >> Live PPT >> Having unicast rollover AND using this publish point's url for rollover causes error in MSA -‐ Fixed issue where enabling unicast rollover and using this publish point's URL for rollover was causing an error

8595 Bug – fixed LDAP issue with email field -‐ Fixed LDAP issue where email field was not getting refreshed when the email static field was not mapped

8604 Bug -‐ fixed Survey Questions report timing out -‐ Optimizations to Survey Questions report


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8616 Bug – fixed Legacy direct links only work if an existing Media Manager session exists -‐ Fixes to better handle the v2.x direct link format for presentations

8641 Bug – fixed Attempting to view LDAP connection properties takes long time -‐ Optimized LDAP connection properties load time

9180 Bug – fixed All multicast publishing points being created on the same port -‐ Fixed issue where multiple multicast publishing points were being created on the same port

9480 Bug – fixed Admin >> Network >> Location Profiles >> Saving a location profile with many IP ranges takes an extremely long time -‐ Optmized saving a Location Profile with many IP ranges

9507 Bug – fixed Chapter marks and speaker fields for UGC are not included when doing searches -‐ Search now includes chapters and speakers for content uploads

9638 Bug – fixed Admin >> Scheduled Events >> MUE >> Possible to add more than one content to Related Content -‐ Fixed issue where it appeared that a user was able to add multiple pieces of content to an existing Manual Upcoming Event

10115 Bug – fixed Portal >> Randomized questions appear more than once and results incorrect -‐ Fixed issue.


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Known Limitations of Media Manager v6.0.4.8

The list below represents known limitations of Media Manager v6.0.4.8.

ID Title

10125 Portal: View stream in QuickTime player causes inconsistent behavior in the Portal. This will be fixed in 6.5

10162 Incorrect metadata for transcoded video files sometimes appears (speeds/resolutions) but donest affect playback.

10165 Transcoding to HLS not working on default profiles due to missing DLL in Portal bin folder – addressed in Express builds, default profiles are not recommended for transcoding on production servers anyway

10042 Open an existing event in the calendar yields a "dirty" tab/form 10043 Attempting to perform in action in the Admin tool while IIS is stopped will cause the

Admin tool to crash 10057 Portal: Mosaic area behaves inconsistently if User views 'My Uploads' 10095 A dash "-‐" in the portal search is recognized as a negator even if followed by a space 10100 Opening a Polycom RSS Event for an RSS profile that's been deleted with throw an

unhandled exception 10114 UGC: Select Start Time that exceeds duration of media file shows an erroneous

validation message 10124 Clearing out the value of a Supported File Type (not deleting the actual row) and Save

causes an unhandled exception error 9348 Digital Signage is not listed in the license details screen when it is not licensed 9449 Admin Tool: After switching auth type from email to user name, Username is blank for

admin tool login after time out 9652 MSA installer: uninstalling an MSA will delete content in MSA directory 9653 IIS Streaming Server: Rebroadcast should not be available for IIS smooth streaming

servers PPT 9881 Users are allowed to save server profiles with duplicate MSA information 9977 Content will not always properly redistribute after deleting content and rescanning it 9726 Content launched from the 'My Uploads' screen launches behind the 'My Uploads'

screen 9825 Thumbnailing: Child (media) content of presentations is queued 9554 MSA installer: when installing MSA as a site with port 80, installer will not disable the

default site and start MSA site in IIS 9632 Portal: User Details -‐ Update email address to one that already exists in the database

returns vague error message 8792 Content Source Profile: Missing Portal returns incorrectly worded validation error 8793 Server Profile: Missing Portal returns incorrectly worded validation error 8794 Holidays: Missing Portal returns incorrectly worded validation error


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8890 Destination Categories Rules are not highlighting the catch-‐all category if it has been deletd after validation fails

8971 Network >> Server Profiles: Name field required validation message comes out as invalid value

9212 Share Link -‐ Content in Embed Code text box is not read-‐only 10046 Admin >> Network >>Content Creation Profile: Transcode -‐-‐ invalid name validation

error doubled 10128 Network >> Content Creation Profiles: Destination Category throws unhandled

exception on save of destination category concurrently deleted 9409 Slide flips are not working on Safari (desktop PC)

Some MMv6 portal styling/ratings pieces are broken, inconsistently, w IE v8.0.7601.17514. IE v8.0.6001.18865 works fine

MMv6 embedded portal player becomes unusable, inconsistently, with IE v8.0.7601.17514. IE v8.0.6001.18865 works fine

10172 Transcode destination streaming server requires MSA information to be entered


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Media Manager v6.0.4.8 Interoperability

ID Notes

RSS 4000 v8 Media Manager v6.x does not fully support the new live MP4 capabilities of RSS 4000 v8.

Capture Station v5.x Media Editor

v5.x Media Manager v6.x does not fully support PRCS or PRME v5 – customer should upgrade to PRCS and PRME v6

SharePoint IM v2

Media Manager v6.x is only compatible with the optional SharePoint IM v2. Customers with older versions must upgrade Media Manager to v6 first, then update their SharePoint IM to v3.

TCS v5.x Media Manager v6.x has not yet been tested with TCSv5.x, but compatability with the TCS API is expected to remain functional.

Documents

Polycom (RealPresence™(Media Manager(v6.0.4.8((€¦ · We are striving to enhance the quality of our documentation, and we appreciate your feedback. Email your comments to [email protected]