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June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute #npcjilive

Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

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Page 1: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

June 10, 2019

Policy for the Public

Andie CollerSarah Kliff, @SarahKliffBen Wieder, @benbwieder

Wifi username: ConferenceRMWifi password: Conf0220

@NPCInstitute #npcjilive

Page 2: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

How to write policy stories that engage the public

Andie Coller

Page 3: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

What do we mean by “the public”?

Page 4: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Why write for the unengaged reader?

Page 5: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute
Page 6: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

So what kinds of stories will these people read?

Page 7: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Trump wants to extend his tax overhaul. What it means for you

Why are so many people getting a meat allergy?

The NYPD is Kicking People Out of Their Homes, Even if They Haven’t Committed a Crime

What you can--and can’t--do under the new hands-free driving law in Massachusetts

How your chicken dinner is creating a drug-resistant superbug

Page 8: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

OK, so let’s do this thing

Page 9: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

USDA changes Obama-era school lunch rules, citing 'flexibility'

Page 10: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Who cares about this or who should, and WHY?

USDA changes Obama-era school lunch rules, citing 'flexibility'

Page 11: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

They’re changing your kid’s school lunch again. Here’s what it means for you

Page 12: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

USDA changes Obama-era school lunch rules, citing 'flexibility'

Page 13: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute
Page 14: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

There’s a plan to change your kid’s school lunch. Here’s what it looks like--and what you can do about it

Page 15: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

What are they changing?

Why?

Will this help my kid find something they’re willing to eat?

I want my kid to eat healthy food. How will this affect that?

My kid’s an athlete who needs to tank up at school. Will

portion sizes change?

Will this actually keep kids from wasting food?

What can I do about it?

Page 16: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

But!

Page 17: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

“But the public just doesn’t

read policy stories.”

Page 18: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

● Jargon● Passive voice● Weak headlines● “Kitchen sink” stories● Compassion fatigue

Page 19: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

How do you find stories like this?

Page 20: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

June 10, 2019

Policy for the Public

Andie CollerSarah Kliff, @SarahKliffBen Wieder, @benbwieder

Wifi username: ConferenceRMWifi password: Conf0220

@NPCInstitute #npcjilive

Page 21: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

When & how to humanize your policy stories

Sarah KliffNew York Times

@sarahkliff

Page 22: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Let’s start by talking about....vegetables.

Page 23: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Two ways to tell the same story.

Page 24: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Policy can be dull, but it doesn’t have to be!

Today we’ll cover:1. Why there’s value in bringing people into

your policy coverage2. When it makes sense — and when it

doesn’t 3. How to find the right people for your

stories

Page 25: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Why bring people into policy stories:

1. They draw readers in — and encourage them to contribute their own stories

2. They show the consequences of policymaking3. They help you discover policies you didn’t even know

about 4. They change the way you think about policy

Page 26: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Example 1: Drawing readers in

Using personal narratives can bring readers into the story — and encourage others to share stories.

Page 27: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Example 2: Drawing readers in

Page 28: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Example 3: Using people to find policy, and change policy

If you collect enough stories, anecdotes start turning into a data set.

Page 29: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Example 4: Using people to understand policy

Page 30: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

When to bring people into your policy story

● There are clear, individual-level effects of a policy —especially one that is an older policy

● A person comes to you with an interesting story, and you want to figure out why it’s happening

● You have a bit more time in your reporting process

Page 31: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

How to find people for your policy stories

Use social media — post your question on Twitter and join relevant Facebook groups.

Page 32: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

How to find people for your policy stories

Use your stories to seek out more sources.

Page 33: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

How to find people for your policy stories

Connect with advocacy groups that work on the issue you want to cover.

Pro: Often have sources available.

Con: They have an agenda.

Page 34: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

How to find people for your policy stories

Ask for help from your newsroom to....

● Share your request on social media● Create a form where individuals can submit their

own experiences● Include links to the form in relevant stories

Page 35: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

June 10, 2019

Policy for the Public

Andie CollerSarah Kliff, @SarahKliffBen Wieder, @benbwieder

Wifi username: ConferenceRMWifi password: Conf0220

@NPCInstitute #npcjilive

Page 36: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Finding (and interpreting) the data your readers

want and need

Ben Wieder, Data Reporter

Page 37: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

If there’s an acronym, there’s a dataset

● Nearly every agency makes at least some data publicly available

● Beyond data pages and tools they advertise, FOIA reading rooms often contain data sets that researchers, advocates and reporters have previously requested

● If you’re requesting data, it’s helpful to know what’s in it – try to get a copy of the form used to input data before submitting a request

● Worst comes to worst, you can always build your own data

Page 38: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Policies affect people

Data.census.gov

Page 39: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Search topics

Page 40: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Or do a more targeted search

Page 41: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Pre-cut data

Census.gov/mycd

Page 42: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Labor, employment & wages

Page 43: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Public health data

Page 44: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Public health data

Page 45: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Agriculture

Page 46: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Crime

Page 47: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Is non-government data OK?

● Often, yes!● It can often be more easily digestible than

government data – which isn’t often released with journalists, or the general public, in mind

● Make sure you know who is providing the data and what their angle is

● Ask them how they got their data and the limitations● If it originally comes from government sources, spot

check it!

Page 48: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Measuring food waste

Page 49: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Measuring food waste

Page 50: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Measuring food waste

Page 51: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Measuring food waste

Page 52: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Measuring food waste

Page 53: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Measuring food waste

Page 54: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Measuring food waste

Page 55: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Kick the tires on your data

● Figure out what your data contains and what it doesn’t contain○ Both by manipulating the data itself (more

on that in a minute) and asking the source● Figure out how your data was collected

○ Was it a survey or census? Does it have a margin of error? Can you extrapolate nationally (or break it down into smaller groups)?

● Treat your data like a source○ And remember that not all sources are

reliable!

Page 56: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Excel

Page 57: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Sort

Page 58: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Sort

Page 59: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Filter

Page 60: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Filter

Page 61: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Basic Excel Calculations

● Addition, subtraction, multiplication, division○ Percent change○ Ratios

● Summary Statistics○ Mean - Average (Average in Excel)○ Mode - Value that occurs the most

often○ Median - Value smack in the middle of

the range

Page 62: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Basic Calculations

Page 63: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Basic Calculations

Page 64: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Pivot Tables

Page 65: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Insert Pivot Table

Page 66: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Select columns to analyze

Page 67: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

How do I analyze my data?● Spreadsheets

○ Microsoft Excel, Google spreadsheets● Database managers

○ Microsoft Access, Microsoft SQL Server, MySQL, PostGres

● Statistical programs○ SPSS, SAS, R

● Coding languages○ R, Python

● Mapping programs○ ARCGIS, QGIS

● Visualization tools○ Tableau, Datawrapper, Chartbuilder, Infogram

Page 68: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Tips on Using Data in Stories● Be fair

○ Don’t cherry pick your findings● Be judicious

○ Pick the right numbers and don’t provide too many● Be transparent

○ Explain your methodology and any caveats to your findings

● Provide context○ How unusual is this phenomenon, how does it

compare to others?● Use round numbers

○ This provides you cover and conveys the uncertainty inherent in data

● Bullet points can sometimes be more digestible than text

Page 69: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Bulletproofing Stories● Always double triple-check your findings● Have someone else re-run your analysis

○ Share any queries and re-run them to make sure the results are the same

● Don’t be afraid to ask for help – internally or via listservs like NICAR-L

● Run your findings by experts to see if they seem plausible ○ This can also help you get ahead of potential

holes people might try to poke in your story● If you’re going to publish your data, you own it, so

have others check some or all of the data, even if you didn’t analyze that part of it

Page 70: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

Where to find the data

● Data.census.gov● Census.gov/mycd● Bls.gov/data● Quickstats.nass.usda.gov● Wonder.cdc.gov● crime-data-explorer.fr.cloud.gov

Page 71: Policy for the Public · June 10, 2019 Policy for the Public Andie Coller Sarah Kliff, @SarahKliff Ben Wieder, @benbwieder Wifi username: ConferenceRM Wifi password: Conf0220 @NPCInstitute

June 10, 2019

Policy for the Public

Andie CollerSarah Kliff, @SarahKliffBen Wieder, @benbwieder

Wifi username: ConferenceRMWifi password: Conf0220

@NPCInstitute #npcjilive