Embed Size (px)
Citation preview
Policy and Migration Strategies: Exploiting Advanced Vision to Optimize Network Services and Applications
Mawuli TseDirector, Africa
ITU-DIP Symposium for Africa
iBasis Overview
• One of 10 largest carriers of international traffic
• Global Footprint – The iBasis Network– 90 countries; > 780 PoPs– 182 international carriers
• 2002 Revenue: $165 million
• 2002 Traffic: 2.6 billion minutes
• Top-ranked International Wholesale Carrier*
Minutes In Millions
VoIP RevenueIn Millions
* Atlantic-ACM 2003 Carrier Report Card
0
500
1,000
1,500
2,000
2,500
3,000
1999 2000 2001 2002
0
25
50
75
100
125
150
175
1999 2000 2001 2002
Carriers Rank iBasis the Best International Wholesale Carrier, Two Years in a Row
5.70
5.93
6.51
6.55
6.56
6.69
6.69
6.95
5.5 5.7 5.9 6.1 6.3 6.5 6.7 6.9 7.1
ITXC
MCI WorldCom
iBasis
AT&T
Primus
Sprint
COLT
C&W
2003 Overall Scores
VoIP Growth Throughout Telecom Industry
IDC, IP Telephony Market Forecast 2002
Worldwide Wholesale VoIPMinutes of Use (In Billions)
I ntl. Long Distance
58%
Domestic Long
Distance34%
Local8%
Packet Telephony – Evolution of Public Voice Networks - Probe Research, Inc. 2002
VoIP Networks Enjoy a Significant Cost Advantage for ‘Switching’ and Network Management
• Systematically less expensive network architecture over life-cycle
• 30% savings is typical
• Economics of Open Protocols v Proprietary Platforms
• With Growth of Native IP Traffic, ‘Conversion’ Cost Lessens
050
100150200250300
Cost per Line ($)
TDM IP
Lifecycle Economics
OAMPFeaturePort
The Light Network Strategy
Private Network• Long time to Market• Significant Capital Expense• Constrained by Network Plan• Extensive Network
Management
A light network is a strategic advantage - but requires specific planning and coordination capabilities
Public Network
• Short time to Market
• Low Capital Expense
• Flexibility in Global Connectivity
• Leverage Partner Network Management
• Leverage Internet devices for IP Telephony services
Public VoIP is the Winning Connectivity Model
• Avoids high cost of optical builds or leases
• Bandwidth is flexible – pay once, use anywhere
• The Internet is a priority for national development in much of the world
• Natural way to interconnect with IP-based end users and service providers– They have Internet access already
But What About Quality?
5. “Can’t Assure QoS Over the Internet”
4. “The Internet is Too Unpredictable”
5. “The Internet is for Hobbyists”
6. “The Internet Doesn’t Work”
1. “You Can’t Do Internet Telephony on the Internet”
The Objections
High Quality is Achievable on the Internet
• The Internet works “By Itself” Between “Many Places, Most of the Time”
• The Internet is a “Network of Networks” -- Use of Multiple ISPs Creates “Path” Alternatives
• As Necessary, iBasis Establishes “Private Paths” Across the Internet
• iBasis’ Proprietary “Assured Quality Routing” Capable of Managing the Many Path Choices
How it Works
“Works Many Places Most of the Time”
0100200300400500
Loss Per 10,000 Packets
and One-Way
Latency in Ms
1999 2002
London to HK
Packet Loss Latency
• ISPs have improved Quality and Reach
• DWDM and Terabit Routing Deployments Have Driven Incredible Increase in Backbone Performance
• Private Peering Has Likewise Improved Dramatically
The Trend is Our Friend
Toll Quality on the Internet
Internet Central Offices
PSTN Internet
SS7/C7/PRI Assured Quality Routing®
Network Operations Centers
USA -- Hong Kong
• Network of ICOs interconnected via multiple ISPs to form ‘virtual managed backbone’
• Real-time monitoring of IP and Voice quality parameters• Dynamic routing based on patent-pending technology to
maximize voice quality
Creating “Private Paths”
• Targeted Use of “Edge Solutions”– Extending the Network where the Internet doesn’t
yet go
• The iBasis “Virtual Private Backbone”– Using Route Injection to Force Traffic Around
Congested Peering Points
• “IP Tandeming” – Necessary for Interconnecting POPs not Sharing
iBasis-Subscribed GSP– Essentially a way of finding best place to hand
traffic to a Local ISP whose routing we can’t directly control
Edge Solutions
Internet
IP VPN
IPLC
Some destinations not reachable via Internet…
Edge Solutions Allow Traffic to Complete While Preserving Some of Internet Economics…
Proprietary Technology to Manage Quality and Complexity
Then Now
Suppliers 1 PTT/country Multiple wireline, wireless, metro
Routing 1 country/1 code 100 codes just for Mexico!
PricingBilaterals good for3 months
500+ changes per day
Profitability “Free”New technologies, processes for managing complexity or lose money
iBasisAQRPatentPending
Quality VoIP Requires Robust Network Solutions
The Next Generation of VoIP
• Proprietary, patent-pending technology– Assured Quality Routing®
– PathEngine™• “Real-time” monitoring of every IP route
– Latency– Packet loss– Jitter
• Continuous monitoring of PSTN metrics– Call completion (ASR)– Call Duration– Post Dial Delay (PDD)
• Results in automated, dynamic ISP selection and IP path selection for best quality of service on every call
Real-Time Monitoring & Traffic Management
• Fully-staffed 7x24, 365 days/year • Redundant NOCs in Burlington, Mass. and Hong
Kong• Full network monitoring of servers, IP, and
PSTN networks– Real-time, end-to-end analysis of call behavior– Event alarming– Performance measurement– Analysis of traffic patterns
and network utilization– Event correlation– Trouble ticket management
• Remote access to each device and process
Answer Seizure Ratio Comparison
Better Quality than Industry Benchmarks
Country Industry Avg.
Argentina 52% 52%
Brazil 50% 52%
China 53% 58%
Indonesia 46% 46%
Israel 59% 64%
Mexico 47% 50%
Russia 39% 45%
Comparison based on average ASRs from six Tier One PSTN carriers and iBasis average ASR during 1H 2002.
Internet Telephony:Meeting the Needs of Global Carriers
Incumbent
New Carrier
Problem Solution
– Overflow capacity– High volume
termination– Manage multiple
settlements
– Tier One quality capacity
– Broad termination coverage
– Help settlement imbalances
– Global footprint– Lower cost of
transport– Outsourced service
support
– Global & Instant reach
– VoIP efficiency– 24X7 NOCs, customer service &
support
Momentum Developing in Africa
• Zimbabwe PTC
• Ghana Telecom
• Sonatel - Senegal
• SotelTchad - Chad
• Telkom South Africa
Migration strategy to VoIP
• A turnkey POP– Co-Located at one of your switches– Small Footprint and Easy to Install– ISDN or C7/SS7 Signaling Options
• No capital expenditures– Save time and cost of establishing a TDM link– Up and running in 2-3 weeks following contract execution– Achieve your goals for volumes and margins
• Opportunity to directly experience VoIP technology and quality in a risk-free way– With option to acquire the POP in the future
• Best of breed technology– Cisco gateway– iBasis QoS probe
• Your dedicated ‘on-ramp’ to The iBasis Network– Scaleable capacity – Fully integrated with iBasis’ AQR technology to ensure QoS
Outsourcing International Traffic
• Helps manage settlements• Expands efficiently global footprint• Limits resources when international traffic is
not core business – focus on domestic traffic & mobile customer base
• Facilitate capacity management• Improves service margins• Accelerate learning curve
Leveraging an existing VoIP Infrastructure for Enhanced Services
• Rapid service deployment
• A comprehensive infrastructure solution
• Reduced operating costs or technical staffing
• Immediate international footprint
• Global competitive termination rates
• Scalability & Flexibility of the platform
The Example of Outsourcing Prepaid Calling Card Services
Fast ROI for Premium Services
• A real-time billing service for prepaid and postpaid calling cards
• A flexible and scalable platform to support high call volume & a large number of accounts
• A comprehensive set of tools to easily administer rate tables and customer accounts
• Prepaid, Postpaid origination and call termination in same gateway
• Fully brandable to fit corporate guidelines
OTEnet Case Study
• Interconnection with The iBasis Network for global Internet Telephony since 2001 OTE, the national carrier of Greece was privatized
• Accelerate creation of a new, fast-growing international service, offered by the OTE ISP subsidiary, OTEnet
• Over past 8 months, The network has supported a nearly ten-fold growth in OTEnet’s international traffic.
• OTEnet routes international voice traffic over The iBasis Network through an iBasis Internet Branch Office (IBO) facility, enabling an efficient, low cost, high quality IP-to-IP interconnection
Other Higher Margin Services
Cost-effective alternative to PSTN backhaul
• Local access number portfolio: Local DID, National toll free, Premium rate for Service providers
• Origination, routing & termination managed by iBasis
• Termination to customer’s conferencing bridges
• Co-location option in iBasis ICOs
• Wholesale conferencing services
Why Partner with a Global Network Provider?
• Simplify your international operations– Immediate global network footprint– Reduce interconnection agreements
• Improve quality of international service– Quality superior or equal to PSTN
• Accelerate deployment without capital expense– Turnkey solution for POP deployment
• Reduce costs of international business– Lower cost of international voice traffic– Lower deployment costs & operating costs
• Increase revenue– Immediate revenue from termination– Access to higher margin services (pre-paid, conferencing)
Other Benefits
• Training & Knowledge Transfer– Technical assistance– Regulatory guidance
• Commercial support – Turnkey solution without capital investment– “plug & play” services
• Improvement of National infrastructure
• Quality
