8/6/2019 Police Officer or Law Enforcer or Law Enforcement
Officer
1/2
CAREER OBJECTIVEAn Information Systems Management position with
a company where broad management
skills and computer knowledge can be fully utilized.
SUMMARY OF SKILLS5 years of experience working in technical
support services, sales, marketing and account management.
Successful in establishing and managing new business development
and providing the necessary technical and follow-through support
required
to achieve sufficient customer satisfaction. Strengths in
securing new business, implementing new products and remaining
available to support IT services.
EDUCATIONA.A., Information Systems ManagementKeiser University,
Tampa Fl
Present
A.A., Business Studies - 2004Sir Arthur Lewis Community College,
Castries St Lucia
RELEVANT EXPERIENCEAssistant Network Manager - 2010 to
PresentClear Signal Communications, Tampa Fl
Assist management with designing, installing, configuring,
managing, capacity pl
anning, and assist clients with communications network
technology issues.* Assist in specialized technical projects,
monitoring progress, controlling costs, supervising contractors,
and providing status reports.* Help Manage file systems, storage
devices, network servers and workstations.* Assists in
troubleshooting and resolution of any network problems.
Teller - 2007 to 2009First National Bank, Castries St.Lucia
Maintained proper cash limits, cashed checks, accepted deposits,
and issued cashiers checks, money orders, traveler's checks, cash
advances, and funds.* Provided high level of customer service for
all banking transactions* Researched and resolved account
discrepancies.
* Consistently produced results beyond expectations of
supervisors.
CSR - 2005 to 2007
Digicel Telecommunications, Castries St. Lucia
Provided superior customer service and work quality while
demonstrating attention to detail, flexibility and innovation in
resolving clients questions and concerns in a timely manner.*
Successfully pacified hostile callers and negotiated a mutually
agreeable solution by patiently providing alternatives to reconcile
the customers needs.* Built a rapport with customers and proposed
different products and services ba
sed on their account history and company objectives.* Committed
to the assistance and support of others while maintaining a
cheerfuland helpful attitude.
Junior Technician - 2003 to 2005Cable and Wireless
Communications, Castries St.Lucia
Evaluated internet communication problems and breakdowns and
figured out the best way to repair them while following
communication regulations set by governingbodies.
