Police Officer or Law Enforcer or Law Enforcement Officer

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  • 8/6/2019 Police Officer or Law Enforcer or Law Enforcement Officer

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    CAREER OBJECTIVEAn Information Systems Management position with a company where broad management

    skills and computer knowledge can be fully utilized.

    SUMMARY OF SKILLS5 years of experience working in technical support services, sales, marketing and account management. Successful in establishing and managing new business development and providing the necessary technical and follow-through support required

    to achieve sufficient customer satisfaction. Strengths in securing new business, implementing new products and remaining available to support IT services.

    EDUCATIONA.A., Information Systems ManagementKeiser University, Tampa Fl

    Present

    A.A., Business Studies - 2004Sir Arthur Lewis Community College, Castries St Lucia

    RELEVANT EXPERIENCEAssistant Network Manager - 2010 to PresentClear Signal Communications, Tampa Fl

    Assist management with designing, installing, configuring, managing, capacity pl

    anning, and assist clients with communications network technology issues.* Assist in specialized technical projects, monitoring progress, controlling costs, supervising contractors, and providing status reports.* Help Manage file systems, storage devices, network servers and workstations.* Assists in troubleshooting and resolution of any network problems.

    Teller - 2007 to 2009First National Bank, Castries St.Lucia

    Maintained proper cash limits, cashed checks, accepted deposits, and issued cashiers checks, money orders, traveler's checks, cash advances, and funds.* Provided high level of customer service for all banking transactions* Researched and resolved account discrepancies.

    * Consistently produced results beyond expectations of supervisors.

    CSR - 2005 to 2007

    Digicel Telecommunications, Castries St. Lucia

    Provided superior customer service and work quality while demonstrating attention to detail, flexibility and innovation in resolving clients questions and concerns in a timely manner.* Successfully pacified hostile callers and negotiated a mutually agreeable solution by patiently providing alternatives to reconcile the customers needs.* Built a rapport with customers and proposed different products and services ba

    sed on their account history and company objectives.* Committed to the assistance and support of others while maintaining a cheerfuland helpful attitude.

    Junior Technician - 2003 to 2005Cable and Wireless Communications, Castries St.Lucia

    Evaluated internet communication problems and breakdowns and figured out the best way to repair them while following communication regulations set by governingbodies.

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    * Performed troubleshooting, maintained, repaired and serviced communications equipment.* Produce a monthly Capacity report, highlighting any areas of concern before they start impacting customers.

    TECHNICAL EXPERTISE* MS Office XP (All Products)* Windows Vista, XP, 7* Typing 50 WPM / Data Entry* Basic Software/Hardware Troubleshooting* Computer/Network Security