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Performance Evaluatio Personal Details Name Email ID Emp No. SBU Region Project Name Client / Account PL Name Account Manager Name Review Date Period From: Period To: Appraisal type ROLE (In Project): GOAL SHEET Perspectives Goal Head Goal Measure Target Financial Customer Satisfaction Learning and Growth ATTRIBUTE SHEET Attribute Description Weightage Rating Result Orientation Communication Team Skills Customer Satisfaction Quality Consciousness Project - end / Annual (Delete one that is not relevant) yrly / Annual Internal Business Processes Job Knowledge and Expertise by applying these to job situations. contributions. reporting on relevant matters. trusting relationships. Maintain good relations with them. extensive coverage of matters related to work.

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Performance Evaluation Form

Personal DetailsName Email IDEmp No. SBU RegionProject Name Client / AccountPL Name Account Manager NameReview Date Period From: Period To:Appraisal typeROLE (In Project):GOAL SHEET

Perspectives Goal Head Goal Measure Target Weightage

Financial

Customer Satisfaction

Learning and Growth

ATTRIBUTE SHEET

Attribute Description Weightage Rating Comments

Result Orientation

Communication

Team Skills

Customer Satisfaction

Project - end / Annual (Delete one that is not relevant)

Monthly/Quarterly/Half-yrly / Annual

Internal Business Processes

Job Knowledge and Expertise

Has relevant Knowledge/expertise required for the job and the ability to learn concepts rapidly and enhance performance by applying these to job

Ability to take initiative, prioritise work, organize resources to achieve results and meet the deadlines set. Ability to proactively look for opportunities for

Oral & written communication skills. Clarity of thought and competence in expressing concisely and with confidence. Regularity & quality of

Interpersonal effectiveness within and outside the team/department and active contribution towards meeting the team objectives. Sensitivity to Ability to keep the customers contented and well cared for. Provides regular and adequate customer service and support. Maintain good relations

Quality Consciousness

Care taken to be accurate and thorough. Eye for details that affect the quality of work and image of the organization. Comprehensive intensive

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Cost Consciousness

Any Other

INDIVIDUAL PERFORMANCE RATING

A B

(IGAR*A)+(IAR*B)/100

#DIV/0! #DIV/0! 50 50 #DIV/0!

(To be filled in hard copy)

Signature of Appraiser Date:

Name of Appraiser

Make efforts at eliminating waste. Ability to make need based expenditure and maintain standards and quality. Implements ost saving

Contribution to Organization Building

Participation in organizational activities and initiatives outside the call of duty.

Adherence to Code of Conduct

Awareness, adherence and propagation of the Tata Code of Conduct.Attributes that are important to the role and are not addressed above.

Individual Goal Achievement Rating (IGAR)

Individual Attribute

Rating (IAR)Individual Performance

Rating

Sum of Weighted Rating / Sum of Weightages

Sum of Weighted

Rating / Sum of Weightages

Email ID of Appraiser

Signature of Appraisee

Signature of Next Level Appraiser (Manager's Manager)

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Performance Evaluation Form

Comments

Comments

Rating Given by Appraisee

Rating Given by Appraiser

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Rating Calculation

For KRA Score (KRA score is = Sum of rating given by appraiser /no.of KRAs)Attributes (Attributes Score = Sum of rating given by appraiser / No. of Attributes)Final Rating KRA Score + Attributes Score /2 (rounded of to nearest number Rating

1 Important for the Role2 Very Important for the role3 Critical for the role

SOME USEFUL DEFINITIONS

Some Definitions of Rating Scale

Rating Definition

Excellent (5)

Very Good (4)

Good (3)

Satisfactory(2)

Unsatisfactory(1)

Notes for Giving Weightages

Contribution had a substantial business impact. Surpassed objectives in all Key Result Areas. Exceeded expectations in all or most Performance Factors, no issues noted

Consistently exceeds expectations in most Performance Factors, no issues noted

Met objectives in all Key Result Areas. Met and at times exceeds expectations in Performance Factors

Missed objectives in some Key Result areas and /or Below expectations in some performance factors

Missed objectives in many Key Result Areas and/or Below expectations in many Performance Factors

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SOME USEFUL DEFINITIONS