Commission Payment Process

Central Commission Payment for Agents

How and when do I receive my commission?

• Travelport will pay you a commission for each booking made with a Supplier via Rooms and More, provided that booking is not subject to a cancellation or no-show.

 • An estimated amount will be shown at the time the booking is made, however you acknowledge that this is an estimate only

based on rates and amounts at that point in time, and not a guarantee of the marketing fee you will receive.

 • At the end of each month, Travelport will receive all such fees across all suppliers, and reconcile these against your

bookings, across all providers. The actual amount due to you for your bookings is calculated at this point, taking into account any cancellations, changes in length of stay, number of travellers, changes to rate/room type, or any other additional items that may impact the amount you are paid.

 • Only those bookings, where we have received payment from the supplier and where the traveller’s stay dates have passed,

and there has been no cancellation, will be reconciled for payment.

For example:-

Commission will be paid 45-60 days from the end of the month that the booking was consumed.

  Ie: A booking made on June 24, stay on july 20th.  all consumed [traveler stayed] bookings will be processed starting on august 1st.  from there, it's 45-60 days.

  We will be looking to reconcile what we owe to agents at the end of every month, so depending on what bookings were consumed (hotel stays no cancellations) then depends on whether those fell into that batch payment.

•  The actual amount is calculated at the time, and Travelport (Sprice) will, upon reconciliation, distribute these funds via your Paypal account. Unless Travelport (Sprice) receives, and pays, the amount owed in your local currency, your final amount, in your local currency, may fluctuate dependent on Paypal’s exchange rates at the point at which the funds are withdrawn from your Paypal account into your local bank account.

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Travelport will use the Paypal Mass Pay Product

• Paypal Mass Pay is:– A quick, efficient and flexible way

for Travelport Rooms and More™ to be able to send funds across a vast number of countries globally.

– An easy and inexpensive means for agents to receive their commissions.

• These next few slides provide a step by step example, outlining the process for agents receiving their commissions.

• We send payments in batches to all agency PayPal accounts who are owed commission.

NB:- PayPal account creation is covered in the Travelport Rooms and More User Guide and the Account setup guide.

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There is a nominal fee associated when using Mass Pay to send payments.

This fee is 100% borne by Travelport Rooms and More™

Good to know

How Travelport will be sending commissions

Whilst Travelport Rooms and More™ sends commissions automatically, this screen is an example of the process we use when sending commissions:• We select the country we

are paying to, the amount, and the currency we are sending it in.

• At launch, we will be sending funds in 1 of 4 currencies:

• USD• Euro• GBP• SGD

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• After funds have been successfully sent, all agents/agencies being paid will receive an email notification from PayPal alerting them that their payment has arrived.

• Upon receipt of the email, Agencies can determine how they would like to receive the funds.

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How agents receive and withdraw commissions

• Upon login, agents will see that they have received a new payment.

• Agents are able to choose what they do with this payment:– Accept/Decline– Accept in the currency it

was sent in (1 of 4 that Travelport Rooms and More sends it in)

– Accept in local currency (agents are free to choose when they convert to local currency).

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How agents receive and withdraw commissions cont

• Having accepted their funds, Agencies are able to see the details of the transaction, including the exchange rate used for conversion into local funds.

• Agencies are then able to withdraw their funds.

• If Agencies need to withdraw from their PayPal account into an account in a different currency, the Paypal exchange rate is used to calculate the conversion:

– All banks apply a premium on top of the market exchange rate, typically in the neighbourhood of 4%, plus wire/service fees.

– Paypal applies only a 2.5% premium and no additional fees, resulting in ~40% cost saving over other alternatives

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Sample statement/self billed invoice

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Agencies will receive a statement/self billed invoice from Travelport via e-mail each month.

The statement shows a summary of payments by supplier.

Agencies are directed to Travelport Rooms and More for a full breakdown. This is contained in the booking history.

PayPal currency support

Paypal has the largest non-bank, non-wire transfer footprint for sending funds globally.

The following slides outline the service levels available on a per country basis.

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Currencies supported by PayPalCanadian DollarEuroBritish PoundU.S. DollarJapanese YenAustralian DollarNew Zealand DollarSwiss FrancHong Kong DollarSingapore DollarSwedish KronaDanish KronePolish ZlotyNorwegian KroneHungarian ForintCzech KorunaIsraeli New ShekelMexican PesoBrazilian Real (only for Brazilian users/merchants)Malaysian Ringgit (only for Malaysian users/merchants)Philippine PesoNew Taiwan DollarThai BahtTurkish Lira (only for Turkish users/merchants)

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PayPal accounts may be setup in these currencies, unless the Country is restricted (see following slides)Please note that Travelport will transfer money into these accounts in the following currencies:• Euro• British Pounds• US Dollar• Singapore Dollar

Agencies may wish to consider exchange rate implications when deciding on the currency for their business.

More information

https://www.paypal.com/in/cgi-bin/webscr?cmd=_display-approved-signup-countries-outside

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Creating a PayPal account

• Travelport Rooms and More uses a product of PayPal’s called “Mass Pay” which allows Travelport (Sprice) to send out payments to account holders in batches, after all commissions from all providers have been consolidated.

• A PayPal account is required to receive commission, and therefore, if the user does not have an existing account, they will need to create one.

• To create a PayPal account, visit http://www.paypal.com– Upon arrival, select “Sign Up”– On the next page:

• Agencies may use a Personal PayPal account for receipt of commission• Agencies may use a PayPal Business Account.

– For level 1 Countries, when creating a Business Account, after arriving on the next page, select the “Web Payments Standard” product from the drop down, and proceed. Complete all information.

– For level 2 Countries, complete all information as instructed on the screens.– A PayPal account needs to be linked to the bank (or method as per the options

provided) where the commission funds are to be sent, but can be set up at a subsequent date.

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