PLM Quality Analytics

8/3/2019 PLM Quality Analytics

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Solution Management PLMSAP AG

mySAP PLMQuality Analytics

Overview


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Definition and Scope

Key Figures for Quality Management

QM Business Content for SAP BW

Easy ReportingConclusion


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SAP AG 2004 QM Analytics Overview 2004 mySAP PLM 3

Which products are

blocked mostfrequently and for what

reasons ?

Which products are

blocked mostfrequently and for what

reasons ?

Which Stakeholders Need Quality Information ?

How can I get an

overview on my

quality-related

costs ?

How can I get an

overview on my

quality-related

costs ?

What are our top 10

suppliers with regard to

product quality ?

What are our top 10

suppliers with regard to

product quality ?

How many

complaints did we

receive from

customer XY ?

How many

complaints did we

receive from

customer XY ?

Chief

Executive

Purchasing

Officer

Head of

Quality Assurance

Production

Operator

Sales

Manager

How did the critical

tolerance values

for our products

evolve over the last

year ?


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What does Quality Analytics Really Mean ?

Statistical

Process

Control (SPC)

Evaluation of

quality key figures(list and graphical

display)

Results history

and

trend analysis

Certificates

for analysis &

inspectionreports

Time-related

reports

Supplier

evaluations

Work lists

Pareto Analysis


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Quality Analysis on Different Levels

Ad-hoc reports

Work lists

Test report

Results history / trend analysis

Certificate

Process Control

Control charts

Supplier evaluation

Quality scores

Audit results

Key figures (KPIs) in Quality

Information System (QMIS) orSAP Business Warehouse (BW)

Analyze data from notifications

and inspection lots

Predefined queries

Early warning system


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Quality Analytics with mySAP Business Intelligence

SAP Solution

mySAP PLM offers predefined business content for quality

management within the mySAP Business Intelligence. Ease of use,

flexibility and company wide availability in an open and modern

infrastructure help you to access your quality related information

when needed - anywhere and anytime.

Value Proposition

Continuous improvement and controlled product quality are essential

key factors for your business success throughout the wholecompany. This includes online evaluation of important KPIs and

performing trend analysis on critical processes enabling you to make

the right decisions at the right time.


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Easy ReportingConclusion


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Key Figures and Characteristics

A key figure is a quantitative piece of information with or

without a unit of measurement, such as lead time or the

number of complaints. In addition to directly measurable

key figures, there are calculated ones, such as sales per

employee.

SAP Glossary

Characteristics specify the business environment, such as

customer, material, area of responsibility. They fix the key

figures on the time axis and enable their aggregation.


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Elementary Key Figures

Key Figures for Productivity, Economic Viability, and Quality

No. of customers

No. of notifications No. of vendors

No. of inspections

Productivity Processing time fornotifications

Lead time for

inspection lots

Economic Viability No. of complaints Skip quota

Quality No. of notifications in time Reject quota

Classification ofKey Figures


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No. of notifications

No. of problems

No. of activities

No. of causes

No. of tasks

Lead time for notification

Sample sizeQuality score

No. of completed samples

Skipped quantity

Accepted quantity

Rejected quantity

Returned quantity

Complaint quantity

Sum of defect valuations

No. of nonconformities

No. of nonconforming unitsFraction of nonconforming units

No. of lots

No. of rejections

No. of skips

No. of samples

Lead time for inspection lot

Inspected quantityVariance

Mean value

Key Figures in QM

Inspection Lots Notifications


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Master Data / Attributes

Assembly

Notification

TypeOrigin

Priority

Customer

Material

Batch

Equipment

Functional Location

Code Group

Code

Customer

CountryIndustry

Region

Business Partner

Postal Code

Geo LocationPlant

CountryRegion

Postal Code

Geo Location

MaterialMaterial Group

Material TypeManufacturer

VendorCountry

Industry

Region

Business Partner

Postal Code

Geo Location

Catalog Type

Inspection LotType

Plant

Material/Batch

Storage Location

Production OrderVendor

Customer

Purch./Sales Org.Storage Condition

Functional LocationType

Asset

Equipment

TypeInventory Number

Company Code

Controlling Area

Cost Center

Acquisition Value

Material

PlantPlant Section

Maintenance Plant

Maintenance Location

Maintenance Room

Functional Location

Material

Planner Group

Master Char.

Insp. Char.


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Easy Reporting

Conclusion


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SAP BW at a Glance

Business Explorer

Browser

Online Analytical

Processing System

(OLAP)

Online Transaction

Processing System

(OLTP)

Infocubes

Source

SystemsNotifications

& ItemsInspection

lots

R/3

Extraction

Processing

Presentation

Workbooks /

Queries

BW


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BW Info Provider for Quality Management


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R/3 Data Model

Notification

Partner

Item/Location

Activity

Task

Cause

Activity

TaskTask

Partner

Item,Location

Activity

Task

Cause

Activity

Cause

Activity

Task

Data Extraction

CS-Notification

Q-Notification

PM-Notification

Info Cube

NotificationsNo. of notifications

Notifications in timeNotifications outstanding

No. of tasks

T

asks outstandingTasks successfulProcessing time

DowntimeDowntime counter

Defective qty. externalDefective qty. internal

Return qty.Notification

Plant/Material

Customer

FnctnlLctn/Eq

pmnt

Assembly

Sales/Dstrbtn/Dvsn

Purchasing Org.Vendor

MasterData / AttributesCatalog types, codes and code groups, material, plant, vendor, customer,

other notification data

Notifications

Notification Items

CausesTasks

Actions Info Cubes

BW QM Business Content - Notifications


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BW QM Business Content Inspection Lots

Info Cubes for Inspection Lots

MasterData / AttributesMaterial, plant, vendor, customer,

inspection lot data, stability study data

R/3 DataModel

Insp. Lot

Partner

Cause

Activity

Operation

Cause

Activity

Insp. Char.

Indv. ResultInd. Result

UD

DataExtraction

InspectionLot/Usage

Decision

Info Cube

Inspection Lots

No. of inspection lots

No. of accepted lotsNo. of rejections

No. of skips

Lot sizeActual lot sizeAccepted quantity

Rejected quantity

Skipped quantity

Quality scoreFraction nonconforming

Material/Batc

h

Plant

CustomerVendor


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R/3 Data Model Data Extraction

InspectionResult

Insp. Lot

Partner

Cause

Activity

Operation

Cause

Activity

Insp. Char.

Indv. ResultIndv. Result

CauseCauseSample

InfoCube

Insptp./

Workcenter

Master Insp. Char.

Material/Batc

h

Plant

Insp. Char.

CustomerVendor

Inspection Results

No. of samplesSamples accepted

Samples rejectedSample size

Nonconforming unitsNonconformitiesFraction nonconforming

Info Cubes for Inspection Results

MasterData / AttributesMaterial, plant, vendor, customer,

inspection characteristics, inspection lot data, stability study data

BW QM Business Content Inspection Results


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Easy Reporting

Conclusion


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Business Explorer Browser


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Flexible Reporting with the Query Designer

BEx Query Designer or Web Application Designer:

Define your own reports using the stored data from BW


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Flexible Reporting BEx AnalyzerorWeb Reports

Use BEx Analyzer for presentation (MS Excel) or publish

your report directly into the Inter/Intranet.


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New: Stability Study Reporting

Business Content forstability studies:

Inspection results (general)

Inspection results (quantitative)

Comparison of characteristics

Trend analysis

Web reporting

Impurities C vs. F&G at 20C

0,00

5,00

10,00

15,00

20,00

25,00

30,00

3.00 6.00 9.00 12.00 18.00 24.00

Time (months)

Percent

Impurity F+G (nach Ph. Eur)

Impurity C (nach Ph. Eur)

(Available with SAP BW 3.3 andR/3 Enterprise PlugIn 2004.1)


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Material Analysis Inspection lots 0QM_C11_Q001

Inspection Results Rejection Quota 0QM_C04_Q0001

Inspection Results Within Tolerance 0QM_C05_Q0001

Process capability 0QM_C05_Q0002

Vendor evaluation: Quality score 0QM_C11_Q0007

Notification analysis 0QM_C10_Q004

Tasks - Notification 0QM_C08_Q002

Activities - Notification 0QM_C07_Q002

Causes - Notification 0QM_C06_Q002

Problem Analysis Top N 0QM_C09_Q001

Ready-to-use QM Queries (Selection)


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Easy Reporting

Conclusion


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SAP Business Warehouse - Summary

SAP BW provides a complete data warehouse solution.

The predefined Business Content for QM includes

Extractors, Info Cubes, Queries, and Workbooks for

Quality, maintenance, and service notifications

Notification items, causes, tasks, activities

Inspection lots and usage decisions

Inspection characteristics and results including cpk-

values

Stability Studies

The predefined business content can easily be adapted

and enlarged.


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SAP Business Warehouse - Benefits

Excellent usability Easy-to-use

High performance Common reporting standards

Access to reports anytime, anywhere

More functions Flexible enhancement of existing

QM reports Improved availability and transparency

of information across all applications

Latest technology Web-enabled

Portal integration Reporting across several systems

and databases


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SAP Success Story

mySAP PLM

We are using mySAP PLM Quality Management in the areas of

Procurement, Auditing and Capital Projects to ensure that Saudi

Aramco and International Standards are maintained. This is a

powerful tool for continuous improvement and enables us to makethe right decisions at the right time.

Carl Drechsel, QM Design Team Leader, Saudi Aramco

POWERFUL EVALUATION

OF mySAP PLM USINGQM FUNCTIONALITY

Saudi Aramco is the state-owned oil company of the Kingdom of

Saudi Arabia with over 54,000 employees.

Saudi Aramco today leads the world in crude oil production and

exports with a sustainable crude oil production capacity of 10 millionbarrels per day. In addition it is the top exporter of natural gas liquids

and it is a major natural gas producer.

Saudi Aramco is a fully integrated petroleum enterprise, with

operations in exploration, production, refining, marketing and

international shipping.

Saudi Aramco, Saudi Arabia

http://www.saudiaramco.com


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Thank you for your attention !

For more information please review

http://service.sap.com/qm-> Quality Improvement -> Media Center


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PLM Quality Analytics