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Workplace Readiness Anger Management Bullying Prevention The Success Profiler Personal Responsibility TM Anxiety Management Copyright 2019 The Conover Company. All Rights Reserved Please choose a product

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Page 1: Please choose a product · 2019-03-28 · Avoid negative thinking & complaining Keeping your focus Stick to a routine Stay organized Doing your best Show initiative or responsibility

Workplace Readiness Anger Management Bullying Prevention

The Success Pro�ler Personal Responsibility

TM

Anxiety Management

Copyright 2019 The Conover Company. All Rights Reserved

Please choose a product

Page 2: Please choose a product · 2019-03-28 · Avoid negative thinking & complaining Keeping your focus Stick to a routine Stay organized Doing your best Show initiative or responsibility

Attitude Communication Planning &Organizing Critical Thinking

Job Readiness

TopicsCommunication overviewListeningFocus on person speakingMake sure you understand (2)Wait your turn to speakShow interest (2)Repeat in own wordsVerbal communicationSpeaking clearlyChoosing words carefullyUsing appropriate toneResponding appropriatelyNonverbal communicationSending nonverbal cues (2)Considering the situationEmotional awarenessConsider others’ feelingsConsider your own feelingsHave empathy (2)Operate on trustRecognize misunderstandingsWritten communicationCommunicating in Di�cult SituationsReceiving Criticism (2)Delivering bad newsSaying “no”Questioning

TopicsAttitude overviewHaving a positive attitudeAvoid negative thinking &complainingKeeping your focusStick to a routineStay organizedDoing your bestShow initiative or responsibilityResponding to guidance &directionAsk for help, directions, &instructions (5)Accept advice & criticism (2)Controlling your emotionsBeing �exibleGetting thrown o� your routineBalance your needs with thoseof others

TopicsPlanning & Organizing overviewPrioritizingMaking adjustmentsFocus on the big pictureTime managementCoordinate resourcesOrganize workers (2)Pay the billsDelegating (2)ID tasks that can be assignedto someone elseAssign tasks (2)Creating systemsPlanning ahead (2)Ask questionsWork ahead

TopicsCritical Thinking overviewGathering InformationFind the information you need from your sources (4)Analyzing InformationSorting InformationApplying InformationState the factsAsk questionsMake judgmentsGive examplesForming a HypothesisRank your hypothesisTest each hypothesisProblem SolvingFind the problemDecision MakingMonitor the resultsMake judgmentsAdjust the plan

Copyright 2019 The Conover Company. All Rights Reserved

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Interpersonal/Social Skills

Teamwork Professionalism Media Rules

Job Readiness

TopicsTeamwork OverviewRespecting OthersBe honestListen before you speakActive Listening (2)Pay attention to both verbal and nonverbal communicationAsk for clari�cationRepeat what was said in your own words to ensure that youunderstoodDemonstrating ReliabilityFollow throughWorking as an Active ParticipantVolunteerCommunicationQuestion respectfullyBe honest (2)Solving ProblemsFind the problem

TopicsInterpersonal/Social SkillsOverviewInterpersonal SkillsCooperating with othersControlling Your EmotionsWrite down your emotionsSocializing at WorkStay PositiveSocializing with managersBe friendlyNetworkingMemorize your “elevator speech.”Recognize an opportunityResponding to Con�ictFocus on what you can controlBe AssertiveMake suggestionsHelping CustomersHandling customer complaints

TopicsProfessionalism OverviewWorkplace Rules and ExpectationsBe reliableGet involvedPersonal Responsibility (2)Workplace EthicsHonestyDon’t hide from your mistakesGive credit where credit is duePhysical AppearanceLanguageAvoid gossip (2)Keep it positiveMinding Your MannersGreet peopleUse phone manners

TopicsMedia Rules OverviewCell Phone RulesConsider those around you (2)Email RulesRespond quicklyConsider other ways to shareinformation (2)Laptop and Tablet RulesUse appropriately during meetingsFollow the policies of your employerVideo ConferencingHave your phone readyTalk to the person, not the computerAct as if you’re with the personInternet RulesInstant messaging rulesInternet e�ciencyLimit your time onlineInternet SafetyHandling threatening emailsSearching the Internet carefullySocial Media UseSocial media rulesCyberbullying

Copyright 2019 The Conover Company. All Rights Reserved

Page 4: Please choose a product · 2019-03-28 · Avoid negative thinking & complaining Keeping your focus Stick to a routine Stay organized Doing your best Show initiative or responsibility

Job Search Resumes Job Applications

Job Seeking

TopicsResumes IntroductionResumes OverviewWhy is a resume importantWhat employers look forResume Formats (2)Types of Resumes (4)Professionalism (2)What not to put on a resumeResume ContentSubmitting the ResumeCustomizing Your ResumeFollow Application InstructionsFollowing Up

Topics TopicsJob Search OverviewConsider the Type of Job You Want (2)Understand your valuesUnderstand Your InterestsConsider the Type of Job You Are Quali�ed to DoIdentify Your SkillsUnderstand Your Strengths (2)How to Begin LookingClearly Identify your job goalNetworkingBuild RelationshipsBe Prepared to Ask Questions and ListenHow to BeginJob Ads and Job WebsitesNewspaper AdsResponding to Job AdsSocial MediaUsing Social MediaKnow How to Use Social Media for Job Search

Job Applications OverviewApplication Overview (2)Preparing to Complete theApplicationGetting an Application (2)Act professionallyFilling out the Application (2)Customize for the jobReferences (2)Getting startedAsk for permission (2)Completing the Application ProcessProofread the ApplicationSign and Keep a Copy of the Application

Copyright 2019 The Conover Company. All Rights Reserved

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Prepairing for an Interview

Interviewing After the Interview

Job Seeking

TopicsInterviewing Overview (2)Physical AppearanceGroomingDress to ImpressBody LanguageWhat to Bring to the InterviewPortfolioReferences and TestimonialsInterviewing EtiquetteGreet EveryoneEngage in Small TalkAnswering QuestionsBe Brief (2)Stay positiveHow to answer common interview questions (3)Asking QuestionsFind Out If the Job Is a Good FitQuestions Not to AskWrapping up the InterviewAsk About the Next StepsSaying Goodbye

Topics TopicsPreparing for an InterviewOverviewLearning About an Organization or CompanyWhat is the company’s culture like (2)Getting an InterviewSubmit an Application (2)Take the Call From an EmployerSet up the Interview AppointmentLearning About the Job ItselfPast experience (2)Preparing to Answer QuestionsDirect QuestionsBehavioral QuestionsHypothetical QuestionsDi�cult QuestionsPreparing to Ask QuestionsMentally Prepare

After the Interview Overview (3)Following UpSend thank you notesBe careful not to bother the employerFollow instructionsChoose your words carefullyWhile You WaitReach out to a connectionContinue applying for other jobsKeep track of possible jobsAccepting the PositionConsider all aspects of the o�erQuitting a JobThank your employer for the experience and opportunityFacing RejectionNegativity breeds negativity (3)

Copyright 2019 The Conover Company. All Rights Reserved

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Getting o� on the Right Foot

Getting Along with Others

PerformanceReviews

Job Keeping

TopicsGetting Along in the Workplace Overview (3)Building a Relationship with your SupervisorAsk for feedbackCommunicate regularly andvoluntarilyGetting Along with your Peers (3)Work as a teamShare constructive criticismStay positiveTalking with CustomersRespond to complaintsBe politeControl your emotionsPractice Good Social SkillsPractice small talkBalance Work and Personal LifePrioritize work and work-related eventsSay “no” when necessaryLeave your personal life at homeHandle Con�ictRecognize when a con�ict existsBe open-mindedBe assertive

Topics TopicsGetting o� on the Right FootOverview (2)Meet With Your ManagerExpectationsMeasurements for successMistakes to avoidTake Responsibility (2)Be honest (2)Follow Company Rules and Policies (2)Be punctual (2)Stay PositiveHave a positive attitudeAvoid gossipListen to and Follow InstructionsDon’t assume you know what to doBe open to a new ways of doing thingsStart Fresh (2)

Performance Reviews Overview (3)Exceed ExpectationsCreate your own higher standardsSharpen your skillsHandle Criticism WellListen with an open mindDon’t take it personally (3)Say thank youRespond to ComplimentsSay thank youShare the creditShare a detail about the complimentUse Feedback to Improve PerformanceListen to feedback with anopen mind (2)Keep doing what you are doing wellAsk for feedback regularlyEvaluate Your Own PerformanceBe honest with yourselfMake Continuous ImprovementsHave a positive attitude

Copyright 2019 The Conover Company. All Rights Reserved

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Interpersonal Assertion Empathy Stress

Management

AngerManagement

TopicsEmpathy Overview 2Trust and OpennessLearn to trust othersEarn the trust of othersShow weakness and take risksUnderstandingSee things from the other person’s point of viewEvaluate feelingsRead nonverbal communicationCaringUnderstand right and wrongBe AltruisticAcceptingDon’t try to control the feelings of othersGive thoughtful adviceEmpathetic ListeningDevelop good listening habitsListen to understandWe’ve all been involved inmisunderstandings (2)RespondingO�er helpControl your emotionsFollow up

Topics TopicsInterpersonal Assertion Overview (3)Communication StylesAggressionDeferenceOvercoming Obstacles to ChangePractice being the person you want to beImprove daily behaviorPersonal InventoryAssessing your problemsSetting goalsKnowing your rightsBecoming AssertiveImproving your self-esteemPersistencePracticing self-talkSteps to SuccessDecide to changeAsk for it in clear statementsLearn how to listenBe calm and relaxedGive and take praise

Stress Management Overview

The Importance of Stress Management (2)

What is stress (2)

What is a Stressor

Physical responses to stress

Mental response to stress (2)

Destructive Thinking

Negative self-talk

Types of negative thinking (9)

Constructive Thinking

Negative and positive inner

self learning (2)

Positive A�rmations

Self-Control (2)

Locus of control

Self-E�cacy

Emotions (2)

Choice Theory

How to Conquer and Harness Stress

Getting Organized

A�rmative or positive thinking (3)

Taking charge (2)

Copyright 2019 The Conover Company. All Rights Reserved

Page 8: Please choose a product · 2019-03-28 · Avoid negative thinking & complaining Keeping your focus Stick to a routine Stay organized Doing your best Show initiative or responsibility

Interpersonal Assertion Self-Esteem Empathy

BullyingPrevention

TopicsSelf-Esteem OverviewDevelopment of Self-Esteem (2)Self-esteem at birthYour inner voiceChanging Low Self EsteemIdentify your core beliefs about yourselfChange your behaviorsBehavior PatternsBe kind to othersMake personal hygiene a priorityEat healthy and exerciseMake time to do something you enjoy every dayOutside in�uencesSurround yourself with supportive peopleAsk for supportBe Your Own Support PersonAppreciate yourselfCelebrate your accomplishmentsPositive A�rmationsRead your a�rmations out loud every day

Topics TopicsInterpersonal Assertion Overview (3)Communication StylesAggressionDeferenceOvercoming Obstacles to ChangePractice being the person you want to beImprove daily behaviorPersonal InventoryAssessing your problemsSetting goalsKnowing your rightsBecoming AssertiveImproving your self-esteemPersistencePracticing self-talkSteps to SuccessDecide to changeAsk for it in clear statementsLearn how to listenBe calm and relaxedGive and take praise

Empathy Overview 2Trust and OpennessLearn to trust othersEarn the trust of othersShow weakness and take risksUnderstandingSee things from the other person’s point of viewEvaluate feelingsRead nonverbal communicationCaringUnderstand right and wrongBe AltruisticAcceptingDon’t try to control the feelings of othersGive thoughtful adviceEmpathetic ListeningDevelop good listening habitsListen to understandWe’ve all been involved inmisunderstandings (2)RespondingO�er helpControl your emotionsFollow up

Copyright 2019 The Conover Company. All Rights Reserved

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Self-Control Resiliency Con�ictResolution

BullyingPrevention

TopicsResiliency OverviewDeveloping ResiliencyResiliency begins at birth (2)Factors that increase resilienceCharacteristics of Resilient PeopleSelf-EsteemHow to Improve ResiliencyDevelop the right attitudeDevelop an internal locus of controlSurround yourself with supportive peopleDevelop Your HabitsUnderstand changePositive a�rmationsBene�ts of ResiliencyImproved MoodStronger Immune SystemMoving On With Life

Topics TopicsSelf-Control OverviewPsychology of Self-ControlThe Cognitive vs. the Emotional BrainLocus of ControlEmotionsStressStress Management ToolsAssertionDecide to ChangeAsk for What You Want in Clear, Concise StatementsBe Calm and RelaxedGive and Take Compliments EasilyHow to Develop Self-ControlBegin at the BeginningUse Positive A�rmations to Silence Your Inner CriticDevelop Your HabitsChange Your ThinkingDeal with MistakesBe More AssertiveImpact of Self-ControlFeelings of ControlKeeps Destructive Behavior in Check

Con�ict Resolution OverviewBecoming Assertive (2)Decide to changeAsk for what you want in clear, concise statementsBe calm and relaxed8 Steps to Resolve Con�icts (2)Bene�ts of Con�ict Resolution (2)Leads to accomplishment of goalsImproves productivityAllows for constructive changeGeneration of new insightHow to Improve Con�ict ResolutionUnderstand that con�ict is a normal part of lifeDon’t TriangulateCommon Mistakes in Con�ictResolutionAvoiding con�ictBeing defensiveOvergeneralizingPsychoanalyzingForgetting to listen

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Self-Esteem Interpersonal Assertion

Interpersonal Awareness Empathy

Success Pro�ler

TopicsTopics TopicsInterpersonal Awareness OverviewSelf-AwarenessEmpathySteps to Improve Self-AwarenessBecome self-directedKnow your feelingsLearn to accept changeInterpersonal SkillsTake interest In othersBe FriendlyTake risksSilence negative self-talkBe a team playerImproving Communication SkillsThe two levels of communicationFocusDeveloping Your Listening SkillsListen to understandMake time for othersGood listening habitsEmpathetic ListeningFour Stages to empathetic listening

TopicsSelf-Esteem OverviewDevelopment of Self-Esteem (2)Self-esteem at birthYour inner voiceChanging Low Self EsteemIdentify your core beliefs about yourselfChange your behaviorsBehavior PatternsBe kind to othersMake personal hygiene a priorityEat healthy and exerciseMake time to do something you enjoy every dayOutside in�uencesSurround yourself with supportive peopleAsk for supportBe Your Own Support PersonAppreciate yourselfCelebrate your accomplishmentsPositive A�rmationsRead your a�rmations out loud every day

Interpersonal Assertion Overview (3)Communication StylesAggressionDeferenceOvercoming Obstacles to ChangePractice being the person you want to beImprove daily behaviorPersonal InventoryAssessing your problemsSetting goalsKnowing your rightsBecoming AssertiveImproving your self-esteemPersistencePracticing self-talkSteps to SuccessDecide to changeAsk for it in clear statementsLearn how to listenBe calm and relaxedGive and take praise

Empathy Overview 2Trust and OpennessLearn to trust othersEarn the trust of othersShow weakness and take risksUnderstandingSee things from the other person’s point of viewEvaluate feelingsRead nonverbal communicationCaringUnderstand right and wrongBe AltruisticAcceptingDon’t try to control the feelings of othersGive thoughtful adviceEmpathetic ListeningDevelop good listening habitsListen to understandWe’ve all been involved inmisunderstandings (2)RespondingO�er helpControl your emotionsFollow up

Copyright 2019 The Conover Company. All Rights Reserved

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Drive Strength Decision Making TimeManagement

Sales Orientation /Leadership

Success Pro�ler

TopicsDecision Making OverviewThe Importance of Good Decision MakingCharacteristics of good decision makersThe three most important criteria for good decision makingMove forward without worryThe Decision Making ProcessCollect dataEvaluate the resultsFactors that In�uence Decision MakingBehavior styleToo much informationHow to Reach a Win-Win DecisionExplore all optionsLeave out your emotionsBarriers to Good Decision MakingYour comfort zoneAttitudinal barriersLeadership and Decision MakingConsider contextRisk tolerance

TopicsDrive Strength OverviewIncreasing MotivationAssociate with positive, motivating peopleCommunicate in a positive mannerUnderstand what motivates youGoal SettingMake a plan to achieve itCharacteristics of a good goal7 Rules for Goal SettingDare to dreamBelieve in your dreamsPrioritize your goalsTools for Setting and Achieving Goals (2)ListsBreak up Goals into Di�erent CategoriesShort term goalsLong term goalsOvercoming Con�ictsFear of changeAvoid procrastinationReplace bad habits with good habits

TopicsTime Management OverviewGoal SettingSet goalsAnalyze how you spend your time (2)Figure out what needs to get donePlanningPlan your dayChange your habitsEvaluate your dayActivitiesActivities should serve your goalsKnow when to say no to an activity or requestStaying on TaskAvoid procrastinationMinimize distractionsSet deadlines and reward yourself for meeting themTime Management Tools (2)

TopicsSales Orientation Overview (2)Intrapersonal Leadership SkillsCompetenceCourageAccomplishmentMotivationInterpersonal Leadership SkillsCharismaPositive AttitudeEmpathyLeadership StylesParticipative LeadershipManagement by ObjectivesWhat Leaders DoChallenge the Status QuoEmpower and Enable OthersEncourage and Reward OthersWhat it Takes to be a LeaderAccept ResponsibilityObserve Other LeadersFormal Education and TrainingHow to Become a Better Leader (2)Become an ExpertFind a Mentor

Copyright 2019 The Conover Company. All Rights Reserved

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CommitmentEthic

StressManagement Physical Wellness Physical Wellness

(continued)

Success Pro�ler

TopicsTopics TopicsPhysical Wellness OverviewSelf-ResponsibilitySelf-esteemStress management (3)Elements of ExerciseFlexibilityStrengthMuscular enduranceWellness PitfallsAlcoholDieting fads and pillsFatigueSide E�ects of Physical WellnessDevelop good postureMuscular endurance trainingImproved muscle toneMuscular development protectsDietRead food labelsStay hydratedPrepare your own food with fresh ingredients

TopicsUse moderationIncrease Your Chance for SuccessStart slowFind a wellness partnerReward yourself

Commitment Ethic Overview

Facts about Making a Commitment

Five facts about making a commitment

The pros and cons of making a commitment

Escalation of commitment

Interpersonal Commitment

Turning an acquaintance into a friendship

Maintaining family relationships

The Importance of communication

Commitment to Ourselves

Develop positive habits

Expand your paradigms

Project Commitment

Following through

Accept responsibility

Talk to others who have succeeded

Motivation

Extrinsic motivation

Intrinsic motivation

What motivates you?

Setting Goals

Monitor your progress

Stress Management Overview

The Importance of Stress Management (2)

What is stress (2)

What is a Stressor

Physical responses to stress

Mental response to stress (2)

Destructive Thinking

Negative self-talk

Types of negative thinking (9)

Constructive Thinking

Negative and positive inner

self learning (2)

Positive A�rmations

Self-Control (2)

Locus of control

Self-E�cacy

Emotions (2)

Choice Theory

How to Conquer and Harness Stress

Getting Organized

A�rmative or positive thinking (3)

Taking charge (2)

Copyright 2019 The Conover Company. All Rights Reserved

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Goal Setting Self-E�cacy ValuesCongruence

AchievementDrive

PersonalResponsibility

TopicsTopics TopicsValues Congruence OverviewDeveloping ValuesExperiences Shape Our ValuesValues are PersonalLiving Up to Your ValuesYour Actions Should be Consistent with Your ValuesDon’t Try to Force your Values onto OthersBe Honest with YourselfHow You A�ect Your Own ValuesValues are A�ected by Your AttitudeValues are A�ected by your Life ExperiencesValues Clari�cationWhy Values Clari�cation is ImportantValues and GoalsValue-driven Goals Focus on Process Over OutcomeWhen Your Values are not Consistent with Your GoalsThe Bene�ts of Values CongruenceMore Successful Professional LifeBetter Relationships with Others

TopicsAchievement Drive OverviewMotivationWhat Moves Us and WhyCategories of MotivationWhy People WorkHow to Increase MotivationCommunicate in a Positive MannerUse Positive A�rmationsLearn to Set Goals and Obtain ThemSetting GoalsWhy People Avoid Setting GoalsCommitmentPositive Consequences ofCommitmentNegative Consequences ofCommitmentMotivational Tools to KeepCommitmentThe Seven Laws of AchievementLaw of ControlLaw of Cause and E�ectLaw of AttractionLaw of Mental Equivalency

Goal Setting Overview

Understanding Your Life Purpose

Identify your Personal Mission

Identify your Community Mission

Review & Revise Life Purpose Statement

Identifying Your Goals

Identifying Your Goals 2

Objectives Help You to Achieve Your Goals

Break up Goals into Smaller Steps

Motivation

What Successful People Have in Common

Intrinsic vs. Extrinsic Motivation

Five Steps to Increase Motivation

Setting Your Goals

Dare to Dream

Goal Setting Pitfalls

Achieving Your Goals

Increase your Chances of Achieving your

Goals

Evaluate Progress Regularly

Making Goal Setting a Habit

Self-E�cacy OverviewWhat Makes Up Your AttitudeThe Power of PerceptionA�ective Component of AttitudeHow You Learn Your AttitudesChanging AttitudesThe Three Ways an Attitude Can ChangeYou are in Control of Your AttitudeExpanding Your Self-E�cacyTake ResponsibilityFocus on the PresentHow to Improve Your AttitudeEliminate Negative Mental AttitudesUnderstand that Problems Don’t Last ForeverBe ProactiveSeek Out People with Positive AttitudesAvoid or Distance Yourself From People with Negative AttitudesOnly Worry About What You Can ControlListen to Your Inner VoiceTrusting in a Higher PowerGrow your Inner VoiceLearn Positive A�rmations

TM

Copyright 2019 The Conover Company. All Rights Reserved

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SupportiveEnvironment

Self-Esteem Self-Control Self-Management

PersonalResponsibility

TopicsTopics TopicsSelf-Control OverviewPsychology of Self-ControlThe Cognitive vs. the Emotional BrainLocus of ControlEmotionsStressStress Management ToolsAssertionDecide to ChangeAsk for What You Want in Clear, Concise StatementsBe Calm and RelaxedGive and Take Compliments EasilyHow to Develop Self-ControlBegin at the BeginningUse Positive A�rmations to Silence Your Inner CriticDevelop Your HabitsChange Your ThinkingDeal with MistakesBe More AssertiveThe Impact of Self-ControlFeelings of ControlKeeps Destructive Behavior in Check

TopicsSelf-Management OverviewSelf-AwarenessFour Core AreasIdentify Your Strengths andLimitationsObstacles to Self-ManagementLack of Self-ControlLack of EnergyProcrastinationTime ManagementTime Management 2Analyze Your TimeThe Six Principles of TimeManagementSteps to Improving Self-ManagementSteps to Improving Self-Management 2Take Stock of YourselfTake ActionChanging Your HabitsRemove Negative Self-TalkSilence Your Inner Critic

Supportive Environment Overview

Bene�ts of Supportive Environment

Stress and a Supportive Environment

Forms of Support

Social Support

Non-Social Support

Choosing Your Friends

Ten Characteristics of a Supportive Person

Empathy

Strong Communication and Listening Skills

View Mistakes as a Learning Experience

Finding a Mentor

Steps in the Mentoring Process

How to Accept Support

Let Go of Your “Expert” Opinions

Be Selective About Who You Ask for Support

How to Provide Support for Others

Help the Person Change for the Better

Use A�rmation Statements

Self-Esteem Overview

Developing Self-Esteem

Inner Self-Learning

How Self-Esteem A�ect You

Your Self-Worth

Your Choices

Self-Esteem and Goal Setting

Goals and Self-Esteem

Self-Ful�lling Prophecy

Be Flexible and Open to Change

Changing Low Self-Esteem

Positive A�rmations

Silence Your Negative Inner Voice

Read Your A�rmations Out Loud Every Day

Bene�ts of High Self-Esteem

Improved Assertion

Improved Relationships with Others

Better Able to Improve Yourself

TM

Copyright 2019 The Conover Company. All Rights Reserved

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Problem Solving Resiliency Self-Improvement

PersonalResponsibility

PersonalResponsibility

TopicsTopics TopicsSelf-Improvement OverviewSelf-Improvement Overview 2Self-AwarenessYour Self-ImageYour WeaknessesLocus of ControlSelf-Improvement and ChangeDesire to ChangeDealing With TransitionsSix Rules for Self-ImprovementBarriers to ChangeYour AttitudeProcrastinationLack of KnowledgeDevelop Good HabitsSay Yes to ChangeVisualize Positive OutcomesUse Positive A�rmationsFind a Support System

TopicsProblem Solving Overview

Problem Solving Overview 2

How You A�ect Your Own Problem Solving

Your Paradigms

Your Personality

The Problem Solving Process

The Problem Solving Process 2

The Decision Making Process

The Decision Making Process 2

Common Failures in Problem Solving

Common Failures in Problem Solving 2

Untrue Beliefs

Make Problem Solving a Habit

Make Problem Solving a Habit 2

Positive A�rmations

Resiliency Overview

Developing Resiliency

Resiliency begins at birth

Resiliency begins at birth 2

Factors that increase resilience

Characteristics of Resilient People

Self-Esteem

How to Improve Resiliency

Develop the right attitude

Develop an internal locus of control

Surround yourself with supportive people

Develop Your Habits

Understand change

Positive a�rmations

Bene�ts of Resiliency

Improved Mood

Stronger Immune System

Moving on with life

TM

Personal Responsibility Overview

What is Personal Responsibility?

Four-Part De�nition to Personal

Responsibility

Personal Accountability

Changing your Life

Factors that A�ect Personal Responsibility

Your Attitude

Your Self-E�cacy

Locus of Control

Seven Rules for Taking Personal

Responsibility

Reach Outside Your Comfort Zone

Be Proactive

Understand Your Limits

Becoming Responsible

Use Positive A�rmations

Own Up to Your Mistakes

Avoiding Procrastination

Bene�ts of Personal Responsibility

Less Psychological Distress

Improves Problem Solving Skills

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StressManagement Physical Wellness Physical Wellness

(continued)

AnxietyManagement

Topics TopicsPhysical Wellness OverviewSelf-ResponsibilitySelf-esteemStress management (3)Elements of ExerciseFlexibilityStrengthMuscular enduranceWellness PitfallsAlcoholDieting fads and pillsFatigueSide E�ects of Physical WellnessDevelop good postureMuscular endurance trainingImproved muscle toneMuscular development protects jointsDietRead food labelsStay hydratedPrepare your own food with fresh ingredientsUse moderation

TopicsIncrease Your Chance for SuccessStart slowFind a wellness partnerReward yourself

Stress Management Overview

The Importance of Stress Management (2)

What is stress (2)

What is a Stressor

Physical responses to stress

Mental response to stress (2)

Destructive Thinking

Negative self-talk

Types of negative thinking (9)

Constructive Thinking

Negative and positive inner

self learning (2)

Positive A�rmations

Self-Control (2)

Locus of control

Self-E�cacy

Emotions (2)

Choice Theory

How to Conquer and Harness Stress

Getting Organized

A�rmative or positive thinking (3)

Taking charge (2)

Self-Control

TopicsSelf-Control OverviewPsychology of Self-ControlThe Cognitive vs. the Emotional BrainLocus of ControlEmotionsStressStress Management ToolsAssertionDecide to ChangeAsk for What You Want in Clear, Concise StatementsBe Calm and RelaxedGive and Take Compliments EasilyHow to Develop Self-ControlBegin at the BeginningUse Positive A�rmations to Silence Your Inner CriticDevelop Your HabitsChange Your ThinkingDeal with MistakesBe More AssertiveThe Impact of Self-ControlFeelings of ControlKeeps Destructive Behavior in Check

Copyright 2019 The Conover Company. All Rights Reserved