Welcome. We Are So Excited to Serve You.Greetings. My name is Thom Woodward and I am the ExecutiveVice President of TargetSolutions, which as you have now learnedhas joined forces with CiNet’s Fire & Emergency Training Networkthrough acquisition by our new parent company, VectorLearning.This is an exciting time for our company and we couldn’t be moredelighted to share our plans with you.

One of the reasons we’re so excited is because of the opportunityto transition clients of FETN to TargetSolutions’ online trainingmanagement system. Our company’s mission has long been toprovide accredited courses, best-in-class software applications,and outstanding customer service to those serving in publicsafety. After all, a well-trained emergency responder is a better,more prepared emergency responder. And with that in mind, weare thrilled to provide your department with the ultimate systemfor maximizing the online training experience.

Undoubtedly, you have many questions about how this transitionwill unfold. We suspect you will be anxious to learn what you aregaining. We understand you purchased services from FETN for areason. But we’re confident you’re going to find TargetSolutionsmore engaging for scheduling, delivering and tracking training.

This Support Guide aims to answer your questions. But if youhave any additional concerns, please e-mail our migration special-ist, Eric Kile, at eric.kile@targetsolutions.com and he will be intouch right away.

Once again, we’re so excited to have this opportunity to serve you.

Sincerely,

THOM WOODWARDTargetSolutionsExecutive Vice President

PLATFORM OVERVIEW

An Overview of TargetSolutions Online Training Management System:

Making the Switch from FETN to TargetSolutionsTargetSolutions exists to deliver engaging online training courses, powerful fire department software,and world-class customer service. With TargetSolutions you will be gaining more than 160 hours ofEMS continuing education, as well as valuable NFPA training courses. In addition to the new courses,you’ll be able to manage training on the industry’s most reliable and powerful applications. We’re confident you’re going to be thrilled after switching to TargetSolutions’ online fire training system.

ONLINE TRAININGCOURSES

More Than 250 Hours of Training: TargetSolutionsoffers engaging EMS continuing education, valuableNFPA training, OSHA, HR and EVO courses.

Feature OverviewThe application. What it does.

TargetSolutions is the bestdecision I've ever made.They've gone a long way toassist the department andto assist me with my job. Ifit's on our TargetSolutionssystem, we're good.”

MARK FLEMINGDivision ChiefCity of Lawrence Fire Dept. (Ind.)

MARK FLEMING

TargetSolutions is criticalfor us in completing ourmandated training requirements. It gives us the ability to do all thethings we are required todo. TargetSolutions is an invaluable tool for us.”

STUART SPRUNGFire Training SpecialistOceanside Fire Dept. (Calif.)

STUART SPRUNG

Our ClientsWhat They’re Saying.

PLATFORMRELIABILITY

Always One Step Ahead: The TargetSolutions system isfast and reliable. Servers exceed 99.9 percent uptimeand system infrastructure has been backed up.

ONLINE FILE CENTER

Store Files and Go Paperless: Store organizational re-sources, including SOPs, new-hire documentation, andother files in a password-protected online location.

ASSIGNMENT SCHEDULER

Effectively Deliver Courses: Schedule engaging on-line training courses with powerful, easy-to-use learningmanagement system.

GENERATEREPORTS

Analyze Completion Reports in Real Time: Depart-ments can generate, analyze, save, and print reports oncompleted and incomplete assignments.

ALERTNOTIFICATIONS

Stay Compliant at All Times: Set up e-mail alerts foremployees that update key stakeholders when expira-tions and deadlines approach.

ORGANIZATION & USER PROFILES

Easily Manage Site Access: Platform managers canmanage and update their employees’ levels of access tothe online training management platform.

ENGAGINGWEBSITE LAYOUT

Bulletin Board, Logo, Dashboard: The Home page fea-tures an editable bulletin board and your logo. The Adminis-trator page features a dashboard with real-time metrics.

COURSE CATALOG

PREPARATORYn Clinical Decision-Makingn Common Infectious Pathogensn Communication and Documentationn Cultural Diversity for EMS Providersn Diet & Nutritionn Health & Wellnessn HIPAA Awarenessn Infectious Disease Controln Medical, Ethical, and Legal Issuesn Protecting Yourself from Influenzan Therapeutic Communicationsn Workplace Stress

AIRWAYn Advanced Airways: Intubation and Beyond (2hours)n Airway Management Advanced (2 hours)n Airway Management Basicn Blind Nasotracheal Intubationn Capnographyn Mechanics of Breathingn Orotracheal Intubationn Respiratory System A&P Reviewn Suctioning the Patient Airwayn Supplemental Oxygenn Tracheostomies Advanced

PATIENT ASSESSMENTn Assessing the Patient with Major Trauman Patient Assessment Advancedn Patient Assessment Basicn Rapid Secondary Assessmentn Special Challenges in Patient Assessment

MEDICALn Acute Respiratory Distress Syndrome Ad-vancedn Allergies and Anaphylaxis Advancedn Allergies and Anaphylaxis Basicn Altered Mental Status Advancedn Altitude Emergenciesn Aquatic Emergenciesn Asthma Advancedn Behavioral Emergencies Advancedn Behavioral Emergencies Basicn Carbon Monoxide Poisoningn Cardiac Emergencies Advancedn Cardiac Emergencies Basicn Cardiovascular Anatomy & Physiology Reviewn Complete Resuscitation: Integrating Post-CareAdvanced

n Date Rape Drugsn Diabetic Ketoacidosis Advancedn Endocrine System Emergencies Advancedn Epilepsyn Fundamentals of 12 Lead ECG Operation andInterpretationn H1N1 (Swine Flu)n Heat Illness and Emergenciesn Hematologyn HIV/AIDS Awarenessn Intraosseous Infusion Advancedn Intro to Arrhythmias: Escape Rhythms and Pre-mature Complexesn Intro to Arrhythmias: Tachy-arrhythmias andFibrillationn Managing Cardiac Arrest: During and After Re-suscitationn Medication Errorsn Methamphetaminen MRSA Infectionsn Non-Traumatic Abdominal Injuriesn Non-Traumatic Chest Painn Obstetrical Emergencies Advanced (2 hours)n Operating an AEDn Pharmacology Advancedn Pharmacology Basicn Poisoning and Overdosen Prehospital Pulmonary Embolism Caren Renal Failure Advancedn Respiratory Emergencies Advancedn Respiratory Emergencies Basicn Toxicology and Substance Abuse Advancedn Understanding the Basics of ECGs

TRAUMAn Abdominal Trauma Advancedn Abdominal Trauma Basicn Amputation Injuries Advancedn Bleeding and Shock Advancedn Bleeding and Shock Basicn Bomb Blast Injuries Advancedn Burn Management Advancedn Burn Management Basicn CNS Injuries Advancedn CNS Injuries Basicn Environmental Emergencies Advancedn Environmental Emergencies Basicn Femur Fracturesn Gunshot Woundsn Head and Facial Injuries Advancedn Injuries and Infections of the Eyen Kinematics of Trauma

n Musculoskeletal Injuries Advancedn Musculoskeletal Injuries Basicn Pelvic Fractures Advancedn Spinal Cord Injuriesn Thoracic Emergencies Advancedn Thoracic Emergencies Basicn Traumatic Head and Brain Injuries Advancedn Traumatic Injury During Pregnancy

SPECIAL CONSIDERATIONSn Bariatric Patientsn Geriatric Behavioral Emergenciesn Geriatric Emergencies Advancedn Geriatric Emergencies Basicn Geriatric Hip Injuriesn Managing Chronic Care Patientsn Neonatology Advancedn Obstetrical Emergencies Advanced (2 hour)n Obstetrical Emergencies Basicn Patient Abuse and Assaultn Patients with Special Challengesn Pediatric Airway Management Advancedn Pediatric Assessmentn Pediatric Burns Advancedn Pediatric Cardiac Arrest Advancedn Pediatric Emergencies Advancedn Pediatric Emergencies Basicn Pediatric Shock Advanced (2 hours)n Pediatric Trauma Advancedn Sudden Infant Death Syndrome (SIDS)

OPERATIONSn Back Injury Preventionn Confined-Space Entryn Crime Scene Awarenessn Driving Safetyn Emergency Response to Terrorism (Mods. 1–4)n Fire & EMS Grant Writingn First Responder Operations Level Refresher(Mods. 1–4)n Introduction to Hazardous Materialsn Managing Multiple Casualty Incidentsn Medical Extrication & Rescuen Hazard Communication

ADDITIONAL COURSESn AHA HeartCode ACLSn AHA HeartCode BLSn AHA HeartCode PALS

EMERGENCY MEDICAL SERVICES

NFPA 1001 SERIES | FIREFIGHTER I & IIn Building Constructionn Fire Behaviorn Fire Controln Fire Department Communicationsn Fire Detection, Alarm & Suppression Systemsn Fire Hosen Fire Prevention and Public Educationn Fire Streamsn Firefighter Orientation and Safetyn Firefighter Personal Protective Equipmentn Firefighting Foamsn Forcible Entry into a Structuren Ground Laddersn Loss Controln Portable Extinguishersn Protection of Evidence of Fire Origin & Causen Rescue and Extricationn Self-Contained Breathing Apparatusn Vehicle Extricationn Ventilationn Water Supply

NFPA 1021 SERIES | COMPANY OFFICERn Action Plan Implementationn Assuming the Role of Company Officern Budgeting

n Community Awarenessn Company-Level Trainingn Elements of Supervision and Managementn Fire and Life Safety Inspectionsn Fire Department Communicationsn Fire Department Structuren Fire Investigationn Firefighter Safety and Healthn Government Structuren Incident Response Safetyn Incident Scene Communicationsn Incident Scene Managementn Information Managementn Labor Relationsn Leadership as a Group Influencen Legal Responsibilities and Liabilitiesn Pre-Incident Planningn Professional Ethicsn Public Education Programs

NFPA 1500 SERIESn Adv. HAZWOPER Awareness (Mods 1–4)n Bloodborne Pathogens Safetyn Combustible & Flammable Liquidsn Compressed Gas Safetyn Confined Space Entryn CPR Academic

n Driving Safetyn HAZMAT Spill Prevention & Controln HAZMAT Transportationn Laboratory Safetyn Materials Handling, Storage, Use & Disposaln Personal Protective Equipmentn Respiratory Protectionn Hazard Communicationn Welding Safety

GENERALn Customer Service for Fire Dept. Personneln Emerg. Response to Terrorism (Mods 1–4)n Fire & EMS Grant Writingn Fire Industry Driver Intersection Safetyn Fire Industry Driver Operatorn Fire Industry Introduction to Wildland Fire Behaviorn First Responder Hybrid Vehicle Incidentsn First Responder Operations Level Refresh (Mods 1-4)n Firefighter Rehabilitation (Mods 1 and 2)n NFPA 1403 Live Fire Training Evolutionsn NFPA 1584 Firefighter Rehabilitation

WILDLAND FIREFIGHTINGn RT-130 Annual Wildland Fire Safety (Mods. 1–4)n S-190 Intro to Wildland Fire Behavior (Mods. 1–4)

OCCUPATIONAL HEALTH & SAFETYn Advanced Construction Safety (Mods. 1–4)n Aerosol Transmissible Diseasesn Alcohol-Free Workplacen Asbestos Awarenessn Back Injury Preventionn Building Evacuation and Emergenciesn Diet & Nutritionn Disaster Preparednessn Drug-Free Workplacen Electrical Safetyn Eye Safetyn Fall Protectionn Fire Extinguisher Safetyn Fire Prevention Safetyn First Responder Operations Level (Mods. 1–4)n Forklift Safetyn General Construction Safetyn General First Aid Parts 1 & 2n General Office Ergonomicsn Hand & Power Tool Safetyn Health & Wellnessn Hearing Conservationn HIV/AIDS Awarenessn Incident Investigationn Indoor Air Qualityn Industrial Ergonomicsn Ladder & Scaffolding Safetyn Laser Safetyn Lead Awarenessn Lock-Out / Tag-Outn Office Safety

n Radiation Safetyn Risk Assessment Analysisn Slips, Trips, & Falls Preventionn Working in Extreme Temperaturesn Workplace Stressn Workplace Violence

COMPLIANCEn Cal/OSHA Log 300n General HIPAA Awarenessn Sexual Harassment Awarenessn Workplace Diversity

HUMAN RESOURCESn Alcohol-Free Workplacen Computer Security Awarenessn Customer Servicen Drug-Free Workplacen Ethics in the Workplacen General HIPAA Awarenessn General Office Ergonomicsn Health & Wellnessn Office Safetyn Red Flag Rules (Identity Theft Protection)n Sexual Harassment Awarenessn Workplace Diversityn Workplace Stressn Workplace Violence

EMPLOYMENT PRACTICES FOR SUPERVISORSn Anger, Violence, and Conflict in the Workplacen Dealing with Issues of Alcohol & Substance Abuse

n Discipline and Terminationn Employment Practices Overviewn Interviewing and Hiringn Performance Managementn Preventing Discrimination in the Workplacen Reasonable Suspicion of Alcohol for Supervisorsn Reasonable Suspicion of Drugs for Supervisorsn Understanding Employee Leaven Motor Vehicle Incident Investigation for Supervisorsn Motor Vehicle Personnel Selection for Supervisorsn Motor Vehicle Safety Overview for Supervisorsn Sexual Harassment for Supervisors

CALIFORNIA STATE MANDATED TRAININGn CA Local Agency Ethics (AB 1234)n Cal/OSHA Log 300n Sexual Harassment for Supervisors (CA AB 1825

DRIVER CURRICULUMn Accidents & Emergencies for EVOn Adjusting to Changing Conditions for EVOn Dangers of Speeding for EVOn Defensive Driving Strategies for EVOn Distracted Driving for EVOn Driver Safety Orientation for EVOn Emergency Vehicle Characteristicsn Emergency Vehicle Operationsn Impaired Driving for EVOn Intersection Safety for EVOn Legal Considerations for EVOn Safe Backing for EVOn Seat Belt & Airbag Safety for EVO

OSHA, HUMAN RESOURCES AND EMERGENCY VEHICLE OPERATIONS

FIREFIGHTER TRAINING

TRANSITION OVERVIEWQuestions and Answers on Switching to the TargetSolutions PlatformThe questions listed below are aimed at providing answers to the most highly anticipated questionsFETN clients will have regarding the switch to TargetSolutions. If you have any additional questions,please feel free to contact TargetSolutions’ Migration Specialist Eric Kile at (858) 376-1633.

Who Will Support My Transition tothe TargetSolutions Platform?With TargetSolutions, you will have adedicated account manager to helpyou during the transition and ongoingutilization of the TargetSolutionsplatform. In addition to the accountmanager, TargetSolutions offers sup-port 24/7 at (800) 840-8048, acomprehensive online help system,live-chat functionality during normalbusiness hours, and regularly sched-uled webinars. If you have any ques-tions, we are here to help.

Will my current contract with CiNet(FETN/LETN) need to be changedwhen I switch to TargetSolutions?No. TargetSolutions will honor your de-partment’s current contract. Prior toexpiration, you may receive a new con-tract for your TargetSolutions licenserenewal. The new contract may be nec-essary to adjust the terms, durationand pricing you need going forward.

Are TargetSolutions’ Online TrainingCourses Accredited?Yes, TargetSolutions is accredited inthe various industries it serves bymore than 100 agencies across theUnited States.

Why Is Accreditation Important toYour Fire Department? You can use TargetSolutions to renewyour EMS or fire certification. Target-Solutions offers accredited continu-ing education for all EMS providerlevels in 49 of the 50 states, with thelone exception being Wyoming. Tar-getSolutions is also accredited inseveral states for fire recertification,including Florida, Georgia, Iowa,Ohio, Tennessee and Texas. If youhave any other questions about ac-creditation in your state, please con-tact TargetSolutions ataccreditation@targetsolutions.com.

When Will FETN’s Online Training

Courses Become Available Insidethe TargetSolutions Platform?TargetSolutions is in the process ofevaluating all of FETN’s online train-ing courses and videos and prioritiz-ing the migration into theTargetSolutions library. TargetSolu-tions is extremely excited to have theability to combine FETN content withTargetSolutions content, creating anonline training library that is secondto none. It will take some time towork through this process, but Tar-getSolutions will keep you updatedwith the progress.

Can I Stay on CiNow If I’m NotReady to Switch Over to TargetSolu-tions?It is the intention of TargetSolutionsto sunset the CiNow platform by June3, 2014. TargetSolutions is encour-aging clients to make the transitionASAP so they experience no interup-tion to their service.

Timeline of Your Department’s Transition to the TargetSolutions PlatformThis overview breaks down how the process of transferring from FETN’s CiNow to TargetSolutions will unfold. If you have any additional questions, please contact us at (858) 376-1633.

NEWS RELEASEVectorLearning Acquires Web-Based Training Services Provider TargetSolutionsWith the acquisition of TargetSolutions, VectorLearning will enhance its multi-vertical learning platform and further expand its course offer-ings for public safety professionals and emergency responders.

Tampa ---- VectorLearning, a leader in online education and training for a broad range of industries through its RedVector, CiNet, and CiNet-RedVector brands, recently acquired San Diego, CA-based TargetSolutions, a pioneer in web-based training, learning and records manage-ment software for fire departments and EMS providers. The acquisition will uniquely impact VectorLearning’s CiNet brand, which currentlyprovides online training for public safety organizations with a focus on firefighters, security professionals, law enforcement officers andemergency responders.

“The opportunity to combine TargetSolutions with our CiNet public safety busi-ness puts us in a unique position to lead and rapidly grow our public safetytraining course library for fire, EMS, law enforcement and private security or-ganizations,” said Tom Wallace, CEO of VectorLearning. “The mission of sup-porting and helping our first responders—the real heroes in our society—is onewe take very seriously, and we are dedicated to continually investing in our on-line course library as well as our learning and records management software toprovide our customers with an exceptional product and unparalleled support.”

With the acquisition of TargetSolutions, VectorLearning will significantly expand its existing public safety course library—making it by far thelargest of its kind in the industry. In addition, VectorLearning will take advantage of the opportunity to provide even more best-in-class prod-ucts and services to its customers. Since 1999, TargetSolutions has delivered powerful and intuitive training solutions proven to reduce in-juries and improve ROI.

“TargetSolutions is always looking to improve technology for our clients, and part of that involves evaluating beneficial business partnershipsand acquisitions,” said Thom Woodward, EVP of Sales and Marketing for TargetSolutions. “VectorLearning stood out as a viable partner be-cause its products, services and technology were in sync with our own commitment to innovation and excellence in online education andtraining. Our decision to merge with VectorLearning is one that will help us continue to improve technology and services, broaden our reachwith new resources, and introduce new and better ways for our clients to constantly do more.”

Together, VectorLearning and TargetSolutions will offer a robust online continuing education and corporate training solution to more than1,800 companies in a broad range of industries—with a combined course library of more than 3,500 course titles and a state-of-the-arteLearning and training management solution. As a result of the acquisition, VectorLearning will employ more than 165 individuals at threedifferent locations throughout the U.S.

About VectorLearningVectorLearning sets the standard for excellence in online continuing education and training for organizations as well as licensed technicalprofessionals in the design and construction, industrial operations, and public safety industries. Through its award-winning Learning andPerformance Engine, the company offers individual courses as well as large-scale corporate training solutions featuring customizable andeasily accessible online universities with a full range of tracking and reporting features. With an online library exceeding 2,000 interactiveand accredited courses authored by more than 200 subject matter experts, VectorLearning serves more than 300,000 working profession-als in all 50 states and Canada. The recipient of numerous community honors and industry awards, VectorLearning was founded in 1999and is headquartered in Tampa, Florida. For further information call 1-866-546-1212 or visit www.VectorLearning.com.

A well-trained emergency responder is a safer, more efficient and more effective emergency responder. That’s why we’ve created the industry’s most powerful trainingmanagement system featuring dynamic online training courses and applications.

www.targetsolutions.com | 800.840.8048