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© 2019 National Notary Association
PhotoHere Dushunna Scott
Owner, Lady Scott Enterprises, LLC
Placing Safety First:Protecting Yourself At A Loan Signing
© 2018 National Notary Association
Placing Safety First: Protecting Yourself at a Loan SigningOwner, Lady Scott Enterprises, LLC• LSE officially a business in February
2016• Notary Signing Agent since 2012• Business office located in Richmond,
VA since December 2017• NSA• Electronic Notary Public (Notarize)• Mobile Notary• Fieldprint Vendor• Virtual Assistant• C.A.M. & Friends
•So What’s New?• Commercial Mail Receiving Agency
(AnyTime Mailbox)• Personal Concierge Services• Certified Travel Agent• LSE Training School
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
Oh, The Places You’ll Go!
• Began Career in Criminal Justice in 2008• Jail Officer (2008-2010)
• Housing Unit Security• Records & Classification• Transportation
• Master Deputy Sheriff (2010-2018)• General Instructor• Field Training Officer• Courtroom/Judicial Security• Civil Process• Transportation/Extraditions• Central Control Operator• Unit Accreditation Liaison
© 2018 National Notary Association
Criminal Justice Instructor
• Amelia-Nottoway Technical Center • Aug. 2018-present
• www.amelianottowaytechcenter.com
• FBI Citizens Academy
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
Disclaimer
This presentation or any information herein is not being made on behalf of any law enforcement entity or agency. This course
and its materials are for informational purposes only and
should not be misconstrued as legal advice.
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
Objectives
•Induce and/or enhance a safety mindset while at loan signings.
•Give you safety tips that you can use before, during, and after loan signings and Mobile Notary appointments.
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
Why Do Bad Things Happen?
Opportunity Means Incident Occurs
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
Question???
When should the NSA/Mobile Notary become safety conscious?
1. Before the signing?
2. During the signing?
3. After the signing?
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
ANSWER
•NSA/Mobile Notary should BECOME safety conscious BEFORE the signing but should remain safety conscious throughout the entire process!!!
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
What’s Your Mindset?
•Write down 3 goals for your Notary business that you will accomplish in 2019.
•Write down 3 places you will travel to in 2019.•Write down 3 personal goals you will achieve in 2019.
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
You Have A PURPOSE!
You have 2 minutes:• Introduce yourself
to someone.• Tell them what you
wrote down.
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
In order for your mindset to be intact, you must know your purpose!
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
•Safety consciousness should begin at the time you receive the order confirmation! You want to collect as much information as possible before the actual signing!
•Order confirmation is packed with information! It gives you:
•Date and time
•Borrower’s name
•Address
•Type of signing to be conducted
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
Date and Time of Signing
•Early morning vs. evening or night.
•Monday vs. Friday.
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
Borrower’s Name
•Do you recognize the name? (News, social media, etc.)
•Single party or dual signing?
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
Borrower’s Address
•What type of neighborhood?
•What part of town?
•High crime area or little to no crime?
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
Type of Signing •Refinance vs. HELOC•Loan Application vs. Refinance•Will •Power of Attorney•I-9 verification
How long will it take me to complete this notarization/loan signing?
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
Do Some Research
•States may have online databases that allow you to look up public information about individuals. Find out what online databases your state has.
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
Sex Offender Registry
•Is the person(s) a sex offender?
•Virginia State Police Sex Offender Registry
•sex-offender.vsp.virginia.gov/
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
Online Judicial System Database
• Does the person have a criminal background?
• Virginia’s Judicial System (online)
• http://www.courts.state.va.us/caseinfo/
•Can search General District Court and Circuit Court for most counties.
•Shows current and past charges and their dispositions.
•Even shows traffic violations.
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
Inmate Locators
•Has the borrower(s) been incarcerated before?
•Federal Bureau of Prisons Inmate Locator
•Gives current and previous incarceration history
•https://www.bop.gov/inmateloc/
•State Department of Corrections Website
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
Other Sources
•Google• Google is a great resource that
has a wealth of information. However, Google may or may not be a reliable source.
•Newspaper
•Word of Mouth
•Social Media• Facebook• Instagram• Twitter• LinkedIn• SnapChat
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
Now that you know what you know…
• Now, YOU have to weigh the risks and determine if this signing is right for YOU!
• Keep in mind:
• Conducting the “background check” is for your information and shouldn’t be taken out of context. It is NOT to be discussed with the borrower(s), Title/Signing Company.
• Example: Assault and battery.
• People may have a checkered past. Many people make dumb mistakes in their youth. Could be totally different today. However, the opposite could also be true. This information is for you to keep in the back of your mind so that you will know who/what you’re dealing with. After all, you are going into their home!
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
Making the Call• So, you’ve done your “background check” and now it’s time to call the
borrower(s) to confirm the appointment.
• What type of information are we gathering during the call?
• Is the tone of the call aggressive or friendly?
• Is the caller coherent?
• Is the caller aware that the signing is to take place at the specific date and time?
• Dual signing? If not, ask if the husband/wife will be present just in case a signature is needed.
• Will there be pets?
• IF you are not a pet-friendly person, you may request that the pets be put in a separate location for signing.
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
Arriving at the Signing Location
•Upon arriving at the signing location, (BEFORE you get out of your vehicle) let down your window and LISTEN!
•You are listening for anything that sounds out of the ordinary
• Yelling/Screaming
• Dogs or other pets
• Loud noises (banging/thumping, gun shots)
•As you approach the home, you will continue to LISTEN!
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
What’s the environment like?
•Welcoming
•Calm/peaceful
•Home neatly organized
•Borrowers friendly, on same accord, and ready to complete the signing
•Awkward
•Aggressive
•Unpleasant
•Unwelcoming
•Home in disarray
•Borrowers bickering
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
During the Signing…1. Always go with your gut feeling! IF it doesn’t feel right, IT’S NOT RIGHT!!!
2. During the signing, look around the home. Do you see anything that sends up a red flag?
3. Do you see anything that could be used as a weapon against you?
4. What egress options are available? Think: “IF I can’t get out of the front door, what is my second option?”
5. You should also be thinking what your move will be should an attack occur.
6. Size up your opponent! Have a plan of “attack” in mind. If you don’t have to use it, then it was a good signing!
7. Have a “Rocky” mentality! Going home to your family is your priority!
8. Make good eye contact with borrower(s) and be CONFIDENT!
9. Continue to LISTEN! Is someone else in the home? Did someone pull up outside?
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
After the Signing•After the signing is complete, it’s now time for you to head back out to your car. While doing so, you should:
1. Continue to LISTEN!
2. Don’t procrastinate. Gather your things, wish the borrower(s) well, and go!
3. Try to position yourself so that the borrower(s) escort you out. Try to avoid someone being behind you.
4. Pay attention to your surroundings while walking back to the car. Again, did someone pull up while you were inside?
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
Should You Carry a Weapon to a Loan Signing?
1. You MUST know the Law(s) of your state regarding gun carry and/or weapons.
2. Be mindful that there’s a mindset that goes along with carrying a weapon.
3. Don’t let the “background check” over-influence your decision making.
4. You have to consider the fact that you are going into someone’s home with a weapon.
• How are you storing/carrying the weapon?
• Are the borrower’s comfortable or edgy with your gun carry?
• Are there children?
• Are there pets?
• Is it accessible to them?
PRESENTED BY Dushunna F. ScottOwner, Lady Scott Enterprises
© 2018 National Notary Association
THANK YOU!!!!
© 2019 National Notary Association
Questions?
© 2019 National Notary Association
Let’s Keep in Touch
•Website: www.ladyscottenterprises.com•Social Media:
• Facebook ― Lady Scott Enterprises, LLC• Instagram ― @ladyscottenterprisesllc• Twitter ― @ladyscottent
Travel: www.ladyscotttravel.paycationonline.comEmail: [email protected]
© 2019 National Notary Association
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