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December 2009
Photos by Nicolas Axelrod, CARE
Piloting an Integrated Postpartum Care Program for Midwives in Cambodia
December 2009
Piloting an Integrated Postpartum Care Program for Midwives in Cambodia
Piloting an Integrated Postpartum Care Program for Midwives in Cambodia
Table of Contents Acknowledgments....................................................................................................................v
Abbreviations ..........................................................................................................................vi
Executive Summary ................................................................................................................ 1
Introduction ............................................................................................................................. 4
Development of the Integrated Postpartum Care Training Package ...................................... 5
Core Features of the IPPC Training Package......................................................................... 6
Piloting the Integrated Postpartum Care Program .................................................................. 8
Results .................................................................................................................................. 10
Conclusion ............................................................................................................................ 18
Successes, Challenges, and Key Recommendations .......................................................... 20
Appendix 1. Participant Registration Form ........................................................................... 22
Appendix 2. Assessment Summary (Pre- and Post- Scores) for Integrated Postpartum Care Training.................................................................................... 23
Appendix 3. Observation Checklist ....................................................................................... 24
Appendix 4. Performance Standards for Health Centers Postpartum Care of the Mother and Newborn ........................................................................................................................ 26
Appendix 5. Short Supervisory Checklist (from PHD/OD to the Health Center) ................... 34
Appendix 6: Exit Interview with Women Following a Post Partum Visit at a Health Facility.................................................................................... 37
Piloting an Integrated Postpartum Care Program for Midwives in Cambodia
List of Tables Table 1. Summary Results for Integrated Postpartum Care Pilot: postpartum women and newborn visits and interventions at baseline and endline Table 2. IPPC Training Program: three recommended postpartum/postnatal care contacts and services Table 3. IPPC Pilot Operational Districts and Public Facility Coverage Table 4. Number of Deliveries Reported per pilot facilities during baseline and intervention period (source: HIS 2008-2009), Data on Reported Deliveries Table 5a. Postpartum Women Visited: Baseline and Endline Results from Pilot Health Facilities; Number and Percent of Reported Deliveries – Overall Results Table 5b. Postpartum Women Visited: Baseline and Endline Results from Pilot Health Facilities; Number and Percent of Reported Deliveries – Results by Operational District Table 6a. Newborn Visits: Baseline and Endline Results from Pilot Health Facilities; Number and Percent of Reported Deliveries – Overall Results Table 6b. Newborn Visits: Baseline and Endline Results from Pilot Health Facilities; Number and Percent of Reported Deliveries – Results by Operational District Table 7a. Interventions for Postpartum Women: Baseline and Endline Results from Pilot Health Facilities; Number and Percent of Reported Deliveries – Overall Results Table 7b. Interventions for Postpartum Women: Baseline and Endline Results from Pilot Health Facilities; Number and Percent of Reported Deliveries – Results by Operational District Table 8a. Interventions for Newborns: Baseline and Endline Results from Pilot Health Facilities; Number and Percent of Reported Deliveries – Overall Results Table 8b. Interventions for Newborns: Baseline and Endline Results from Pilot Health Facilities; Number and Percent of Reported Deliveries – Results by Operational District Table 9. Number of Referrals to Health Facilities for Postpartum Women and Newborns – Results by Operational District
Piloting an Integrated Postpartum Care Program for Midwives in Cambodia v
Acknowledgments The Integrated Postpartum Care Pilot (IPPC) program was made possible through the collaboration of several partners under the leadership of the Cambodian National Reproductive Health Program (NRHP), supported by ACCESS Cambodia and UNICEF. The IPPC implementing partners provided direct support to government-funded health facilities, assisted in refining the IPPC training package, trained midwives in their respective provinces, and provided on-site technical assistance. The IPPC partners are: ACCESS, CARE, GTZ, Reproductive and Child Health Alliance (RACHA), Reproductive Health Association of Cambodia (RHAC), Save the Children, UNICEF, and World Vision, Inc. This report was made possible through support provided by the U.S. Agency for International Development (USAID), under the terms of Associate Cooperative Agreement No: 442-A-00-07-00002-00. The opinions expressed herein do not necessarily reflect the views of USAID. Suggested Citation This report may be reproduced if credit is given to NRHP and ACCESS Cambodia. Please use the following citation: NRHP and ACCESS Cambodia. Piloting an Integrated Postpartum Care Program for Midwives in Cambodia (2009). Phnom Penh, Cambodia.
vi Piloting an Integrated Postpartum Care Program for Midwives in Cambodia
Abbreviations ACCESS Access to clinical and community maternal, neonatal and women’s
health services
GTZ Gesellschaft für Technische Zusammenarbeit
HC Health center
HIS Health information system
IPPC Integrated Postpartum Care
M&E Monitoring and evaluation
MCH Maternal and child health
MOH Ministry of Health
NMCHC National Maternal and Child Health Center
NRHP National Reproductive Health Program
OD Operational district
PHD Provincial health department
PNC Postnatal care
RACHA Reproductive and Child Health Alliance
RHAC Reproductive Health Association of Cambodia
TA Technical assistance
TBA Traditional birth attendant
TOT Training-of-trainers
USAID United States Agency for International Development
WHO World Health Organization
Piloting an Integrated Postpartum Care Program for Midwives in Cambodia 1
Executive Summary In recognition of the need for better care for newborns, the National Safe Motherhood Technical Sub-Committee formed a sub working group to examine the issues and work toward improving newborn health in Cambodia. The Neonatal Health Sub Working Group identified care of the newborn in the immediate postpartum period as a priority, as well as the need to ensure that maternal care during this time period was integrated into any approach. The components of postpartum care have been extensively examined globally. To avoid duplicating such documents and program approaches, the Ministry of Health’s (MOH’s) National Reproductive Health Program endorsed the use of the World Health Organization (WHO) manual Pregnancy, Childbirth, Postpartum and Newborn Care: A Guide for Essential Practice as the basis for the new strategy’s technical content and the related training package because they are evidence-based. The Neonatal Sub Working Group revised each element of the WHO package and adapted it to the existing Government of Cambodia policies and to the local context. In collaboration with the NRHP, this working group developed the Integrated Postpartum Care Package, which was supported by several partners already working in maternal and newborn care. ACCESS Cambodia and UNICEF, along with seven other maternal and child health care partners, developed the package components and funded the associated training courses and material development. The program aims to define and provide a package of services to the mother and the newborn, delivered during three recommended contacts between the family and the trained provider. The competency-based approach includes a training package for midwives that has a significant clinical component and several tools, including: a Trainer’s Guide and a Participant’s Handbook, pre- and post-tests, supervision tools, checklists, and WHO reference materials. All materials are available in both English and Khmer. In addition, monitoring tools were developed that could be incorporated into the existing health information system, and a revised PNC register was also developed and field-tested. The IPPC Package was successfully piloted by the Cambodian health workers, supported by the seven partners—UNICEF, Reproductive and Child Health Alliance (RACHA), Reproductive Health Association of Cambodia (RHAC), World Vision, Inc., CARE, Save the Children, and GTZ—with ACCESS providing technical assistance (TA). Following an initial training of trainers conducted by ACCESS, and two field-test courses, the partners completed cascade trainings in 12 operational districts in seven provinces. The trainings targeted midwives in public funded health facilities. Eighty health facilities participated in the pilot program and 335 midwives completed the IPPC training. ACCESS provided ongoing TA to the partners, who in turn provided TA to the operational districts. All of the partners intend to continue using the IPPC training package and all have plans to expand the program to additional health centers. Across the major areas of the IPPC pilot program—postpartum women visited, newborns visited, postpartum women interventions, and newborn interventions—partners reported improvements between baseline and endline results, as seen in the general trend of positive percentage changes (see Table 1).
2 Piloting an Integrated Postpartum Care Program for Midwives in Cambodia
Table 1. Summary Results for Integrated Postpartum Care Pilot: Postpartum Women and Newborn Visits and Interventions at Baseline and Endline
BASELINE (5,271 DELIVERIES)*
ENDLINE (11,389 DELIVERIES)*
Postpartum women
Postpartum women visited within 24 hrs. after delivery
1,288 (24%) 6,158 (54%)
Postpartum women visited on the 2nd or 3rd day after delivery
850 (16%) 2,799 (25%)
Postpartum women visited within 6 weeks after delivery
387 (7%) 1,298 (11%)
Newborns
Newborn visited within 24 hrs. after delivery
1,350 (26%) 6,113 (54%)
Newborn visited on the 2nd or 3rd day after delivery 779 (15%) 2,807 (25%)
Newborn visited within 6 weeks after delivery
167 (3%) 1,461 (13%)
Postpartum interventions
Vitamin A within 6 wks 3,047 (58%) 8,743 (77%)
42 tablets iron folate 3,006 (57%) 8,502 (75%)
Mebendazole 1,949 (37%) 7,876 (69%)
Birth space counseling 1,626 (31%) 4,753 (42%)
Newborn interventions
Hep B immunization 2,017 (38%) 6,730 (59%)
BCG immunization 2,461 (47%) 8,545 (75%)
Skin-to-skin 1,708 (32%) 4,730 (42%)
Breastfeeding within 1 hour 2,086 (40%) 4,770 (42%)
*In general, the baseline reporting period per operational district was shorter than the intervention period, resulting in fewer overall reported deliveries during the baseline period in comparison to the intervention period. Among postpartum women visited, the largest observed percentage change occurred in the proportion of women visited within 24 hours of delivery (24% to 54%) (see Table 5a). The current health information system register does not specify when PNC visits occur, in terms of the number of days after delivery, which is critical to maternal mortality reduction. The current health information system register currently does not include indicators specific to newborn follow-up. The IPPC pilot register tracked newborn visits at three time periods: within 24 hours, within 2 or 3 days after delivery, and within 6 weeks after delivery. The largest percentage change in newborn visits, similar to postpartum women, occurred in the proportion of infants visited within 24 hours of delivery (26% to 54%) (see Table 6a). Among interventions for postpartum women, the largest percentage change occurred in the proportion of women receiving vitamin A (58% to 77%) and iron folate (57% to 75%). A smaller change was observed in birth space counseling (31% to 42%) (see Table 7a).
Piloting an Integrated Postpartum Care Program for Midwives in Cambodia 3
Among newborn interventions, the largest percentage change occurred in the proportion of infants being immunized: Hepatitis B, 38% to 59% and BCG, 58% to 77% (see Table 8a). At baseline, less than half of newborns were reported to have been breastfed within 1 hour of delivery. This number did not improve during the pilot period (40% to 42%), which is understandable, as the behavior has already taken place at the time of delivery, and therefore counseling during the PNC visit could not change this indicator, (see Table 8a). For improvements in this area, better antenatal counseling and care at delivery are recommended. Strengths of the IPPC Competency-based Training Package
• The IPPC package standardizes PNC technical content, competencies, and indicators for all partners who wish to work on improving PNC care and can ensure that the MOH standards are followed.
• The midwifery training module can serve as the foundation of PNC training in both the pre-service and in-service midwifery curricula.
• The IPPC Register tracks newborn outcomes and provides a greater level of detail for PNC-related indicators, resulting in improved methods for monitoring PNC progress.
• Given its positive reception, the IPPC package can form the foundation for the MOH’s updated PNC approach that reflects a commitment to integrated care for the mother and newborn.
4 Piloting an Integrated Postpartum Care Program for Midwives in Cambodia
Introduction The 2005 Cambodian Demographic and Health Survey found neonatal mortality, or the probability of a child dying within the first month of life, to be 28 deaths per 1,000 live births. The probability of a child dying between the first month and first birthday, or postneonatal mortality, was even higher, at 37 deaths per 1,000 live births among children who survived the first month of life. Maternal mortality is also an area of concern for Cambodia, with a woman’s lifetime risk of dying from maternal causes 1 in 50 (i.e., the maternal mortality ratio is currently 472 deaths per 100,000 live births). In 2007 the Neonatal Health sub workgroup was formed by the National Safe Motherhood Technical Sub Working Group to identify methods to improve neonatal health in the Cambodian health system. The working group identified a need for better care for newborns in the immediate post-delivery and postnatal periods. It was also recognized that care given to mothers during this time period was limited and could be improved, and it was essential that care for both mothers and newborns be integrated. The resulting strategy was therefore defined as integrated maternal and newborn care.
Piloting an Integrated Postpartum Care Program for Midwives in Cambodia 5
Development of the Integrated Postpartum Care Training Package The Neonatal Health Working Group consisted of representatives from the National Reproductive Health Program (NRHP), the National Maternal and Child Health Center (NMCHC), donors, and other partners working in maternal and child health (MCH). An overall package of integrated postpartum care (IPPC) materials and tools was developed by this working group, and seven agencies with field programs, which were able to support the Ministry of Health (MOH) local staff in field-testing this package, offered to take part in the field-testing. The partners were: UNICEF, Reproductive and Child Health Alliance (RACHA), Reproductive Health Association of Cambodia (RHAC), World Vision, Inc., CARE, Save the Children, and GTZ. Each of these implementing partners provides maternal and child health support to government-funded health facilities in seven of Cambodia’s 23 provinces. NRHP supported the idea of using the World Health Organization’s (WHO) Pregnancy, Childbirth, Postpartum and Newborn Care: A Guide for Essential Practice, which is consistent with the 2008 Safe Motherhood Clinical Management Protocols, as the basis for the integrated training package, since it is evidence-based. The Neonatal Health Working Group reviewed each element of the WHO package and adapted it to the existing Government of Cambodia policies and to the local context. To accompany the revised technical content, a new postnatal care (PNC) register layout was designed. The register was developed by expanding on indicators in the existing health information system (HIS) register. The existing HIS register has a limited number of indicators specific to PNC and did not include any indicators specific to the newborn. Additionally, the existing PNC indicators were considered too general to track the necessary components of PNC. The revised integrated care register includes indicators with sufficient specificity to track the three recommended postnatal contacts, when the contact takes place, and related services, and incorporated indicators specific to the newborn. Based on the Neonatal Health Working Group’s updated technical content, ACCESS Cambodia, in collaboration with the partners, developed a 5-day, competency-based IPPC training course for primary and secondary midwives working at public health facilities, with an emphasis on clinical skills.
6 Piloting an Integrated Postpartum Care Program for Midwives in Cambodia
Core Features of the IPPC Training Package The IPPC training package consists of a Trainer’s Guide and a Participant’s Handbook, pre- and post-tests, supervision tools, monitoring tools, and translated WHO reference materials. The course is available in both English and Khmer. The training package uses a range of learning methods and includes skills checklists and other support materials in addition to the pre- and post-test questions. Two observation checklists were used to monitor quality of care during the pilot phase, one assessing clinical competence, the second assessing the operational quality of a health facility (see Appendices 3 and 4). The content of the visits was designed to ensure that women received all of the interventions they required, even if the interventions did not fit exactly into the visit schedule. The visits were designed in this way because under the previous system, PNC 1, PNC 2 and PNC 3, if a woman missed the first visit (PNC 1), she might not receive some of the components specified for that visit. In response to this limitation, the IPPC pilot was designed to be a simpler and more responsive system to allow a woman to receive necessary care, regardless of when she attends during the postpartum period. The IPPC training package aims to provide a package of health-related services (see Table 2) to the mother and the newborn, delivered during three recommended contacts between the family and the trained provider.
Piloting an Integrated Postpartum Care Program for Midwives in Cambodia 7
Table 2. IPPC Training Program: Three Recommended Postpartum/Postnatal Care Contacts and Services
CONTACTS Minimum Package of Services Provided by Midwife (at Health Facility or Community Level)
Minimum Package of Services Provided by Trained Village
Health Support Group Volunteer or Traditional Birth Attendant
Once Only, at the First Postnatal Contact (Unless Otherwise Specified)
MOTHER Iron folate for 42 days Vitamin A single dose 200 000 IU Mebendazole single dose 500 mg TT immunization, if necessary NEWBORN Eye prophylaxis with tetracycline ointment 1% (within 1 hour of delivery) Hep B birth doze (Hep B 0) – as soon as possible after birth, preferably within first 24 hours (possible up to 1 week) BCG immunization – as soon as possible after birth Measure and record birth weight, or assess the baby size Measure and record weight at 6 weeks Advise when next contact/visit due
MOTHER Iron folate for 42 days Vitamin A single dose 200 000 IU Mebendazole single dose 500 mg NEWBORN Measure and record birth weight, or assess the baby’s size Measure and record weight at 6 weeks Advise when next contact/visit due
At Every Contact MOTHER Check for danger signs and manage/refer for complications; Observe and support exclusive breastfeeding; Counsel on danger signs for herself and the baby; Counsel on special care for small babies, if required Advise on home care, including hygiene, diet, sleeping under bed net (for malaria-endemic areas); Advise on family planning options Refer for PMTCT, if relevant [HIV+ mother] NEWBORN Assess for danger signs and manage/refer for complications; Ensure warmth; Support optimal feeding practices; Counsel on cord, skin, and eye care; Counsel on danger signs; Advise on birth registration Advise when next contact/visit due
MOTHER Check for danger signs and refer for complications; Advise on danger signs for the mother; Check for danger signs and refer for complications; Advise on exclusive breastfeeding; Advise on home care, including hygiene, diet, sleeping under bed net (for malaria-endemic areas); NEWBORN Check for danger signs and refer for complications; Advise on danger signs; Advise on exclusive breastfeeding; Advise on cord, skin, and eye care; Advise on birth registration Advise when next contact/visit due
At contact 6 weeks after the birth
NEWBORN - DPT, OPV-1, HB-2
8 Piloting an Integrated Postpartum Care Program for Midwives in Cambodia
Piloting the Integrated Postpartum Care Program The implementing partners of the IPPC pilot provide MCH support to public facilities in seven provinces. Within these provinces, 80 pilot facilities (75 health centers and five referral hospitals) were identified in 12 operational districts. The 80 pilot sites represent 45% of all public facilities in these operational districts (see Table 3). Two initial pilot training courses were held in Kampong Thom and Koh Kong provinces, with 37 participants, primarily midwives, from the NRHP, the provincial and operational district MOH, and the partner agencies. The IPPC training materials and methodology were subsequently refined and adjusted following these test courses. In April 2008 the pilot program began with a 5-day training-of-trainers (TOT) in Phnom Penh. The 23 TOT participants included two trainers from NMCHC, representatives from the IPPC partner agencies, and maternal and child health staff from the seven participating pilot provincial health departments (PHDs) and operational districts (ODs). Following the TOT, the participants returned to their respective provinces and conducted trainings for midwives and others at the PHD and OD level to orient them to the IPPC program and how to monitor maternal and newborn care activities.
9 P
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Inte
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Po
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10 Piloting an Integrated Postpartum Care Program for Midwives in Cambodia
Results The IPPC pilot training program continued until July 2009. By this time, 335 midwives providing services at the 80 health facilities had completed the IPPC training (see Table 3). In August 2009, ACCESS convened a stakeholders’ meeting in Phnom Penh for PHDs/ODs and partner agencies to share their experiences with the pilot program. During the 2-day meeting, PHDs/ODs presented their initial results from the pilot, identified successful elements of the program, discussed challenges, offered suggestions for improving the IPPC training program, and discussed follow-on activities. Across the major areas of the IPPC pilot program—postpartum women visited, newborns visited, postpartum women interventions, and newborn interventions—partners reported improvements between baseline and endline results, as seen in the trend of overall positive percentage changes (see Tables 5a–8a). While the overall trend in percentage change was positive across indicators tracked by the IPPC pilot register, differences in performance are evident in Tables 5b–8b, which present results by operational district. Data Source for Number of Deliveries To determine the number of deliveries per pilot area, monthly reports from the Cambodia HIS for each of the pilot sites were used to determine the number of deliveries recorded for a given facility during the baseline and intervention periods (see Table 4). The total number of deliveries recorded per pilot facility included the number of deliveries at the given facility, the number of home deliveries by health staff that were reported to the health center/hospital, and the number of deliveries performed by traditional birth attendants (TBAs). The number of deliveries reported in the HIS does not include deliveries occurring in private facilities. Additionally, the HIS underestimates the number of home deliveries assisted by health staff as well as those assisted by a TBA. In general, the baseline reporting period was shorter per OD than the intervention period, resulting in fewer overall reported deliveries during the baseline period in comparison to the intervention period. We could not reliably account for maternal and/or newborn deaths or multiple births across all of the pilot facilities. As a result, the number of reported deliveries per the HIS was used as the denominator to calculate percentages for the postpartum and newborn indicators presented in Tables 5–8.
Piloting an Integrated Postpartum Care Program for Midwives in Cambodia 11
Table 4. Number of Deliveries Reported per Pilot Facilities during Baseline and Intervention Period (source: HIS 2008-2009 )*
PROVINCE (#OD)
OPERATIONAL
DISTRICT
BASELINE PERIOD
INTERVENTION PERIOD
BASELINE PERIOD:
NUMBER OF DELIVERIES
REPORTED IN PILOT SITES
INTERVENTION PERIOD:
NUMBER OF DELIVERIES
REPORTED IN PILOT SITES
Kampong Thom
Stong Kampong
Thom
Baray and Santuk
June–Aug '08 Oct '08–June '09
553 1,999
Stung Treng Stung Treng May–Sept '08 Oct '08–July '09
989 2,123
Smach Mean Chey Koh Kong
Srae Ambel
June–Aug '08 Sept '08–July '09
963 1,979
Somlot district (OD
Battambang) Aug –Sept '08 Oct '08–July
'09 90 602
Battambang
Sangkae July–'08 Jan–July '09 241 1,817
Memut Kampong Cham Ponhea Krek
Jan–July '08 Jan–July '09 1,116 1,279
Kompot Kompot July–Sept '08 March–May '09 827 665
Pursat Sampov Meas
Jan–Feb '09 April–July 2009 492 925
Total 5,271 11,389
* Number of deliveries includes deliveries at public health centers, deliveries at home by health staff, and deliveries by traditional birth attendants as reported in facility HIS registers.
Among postpartum visits, the largest observed percentage change occurred in the proportion of women visited within 24 hours of delivery (24% to 54%) (see Table 5a). Given the increased risk for both neonatal and maternal mortality during the first 24 hours following delivery, strong emphasis was placed on this early visit during implementation of the pilot program. Anecdotally, this increased emphasis may have led to greater attention being paid to the first PNC visit compared to the subsequent PNC visits.
12 Piloting an Integrated Postpartum Care Program for Midwives in Cambodia
Table 5a. Postpartum Women Visited: Baseline and Endline Results from Pilot Health Facilities; Number and Percentage of Reported Deliveries – Overall Results
POSTPARTUM WOMEN VISITED WITHIN 24 HRS.
AFTER DELIVERY
POSTPARTUM WOMEN VISITED ON THE 2ND OR
3RD DAY AFTER DELIVERY
POSTPARTUM WOMEN VVISITED WITHIN 6 WEEKS AFTER DELIVERY
Baseline (%) (n=5,271)
Endline (%) (n=11,389)
Baseline (%)(n=5,271)
Endline (%)
(n=11,389)
Baseline (%)
(n=5,271)
Endline (%)
(n=11,389)
Overall 1,288 (24%) 6,158 (54%) 850 (16%) 2,799 (25%)
387 (7%) 1,298 (11%)
Table 5b. Postpartum Women Visited: Baseline and Endline Results from Pilot Health Facilities; Number and Percentage of Reported Deliveries – Results by Operational District
POSTPARTUM WOMEN VISITED WITHIN 24 HRS.
AFTER DELIVERY
POSTPARTUM WOMEN VISITED ON THE 2ND OR 3RD DAY AFTER DELIVERY
POSTPARTUM WOMEN VISITED WITHIN 6 WEEKS AFTER DELIVERY
PROVINCE ODS WITH PILOT
HEALTH FACILITIES
Baseline Endline Baseline Endline Baseline Endline
Kampong Thom
Stong Kampong
Thom Baray and
Santuk
231 (42%) 800 (40%) 149 (27%) 483
(24%) 73 (13%) 273 (14%)
Stung Treng Stung Treng 274 (28%) 762 (36%) 90 (9%) 359
(17%) 257 (26%) 193 (9%)
Smach Mean Chey
Koh Kong
Srae Ambel
247 (26%) 1,222 (62%) 146 (15%) 723
(37%) 43 (4%) 91 (5%)
Battambang Somlot
district (OD Battambang)
51 (57%) 336 (56%)
39 (43%) 147 (24%)
0 40 (7%)
Battambang Sangkae 77 (32%) 1,174 (65%)
24 (10%) 163 (9%) 11 (5%) 28 (2%)
Memut Kampong
Cham Ponchear Krek
*^ 760 (59%)
*^ 369 (29%)
* 663 (52%)
Kompot Kompot 181 (22%) 548 (82%) 261 (32%) 376
(57%) 3 (0%) 6 (1%)
Pursat Sampove Meas 227 (46%) 556
(60%) 141 (29%) 179 (19%) 0 4 (0%)
*Data not available Note: Percentages are not additive. Each denominator was calculated for each cell, given the reported number of deliveries per pilot facility during the data collection period (see Table 4 for denominators). *^The IPPC pilot register was not used during the baseline data collection period for this site, so data are not available for postpartum visits within 24 hrs, 2 to 3 days, and within 6 weeks.
Piloting an Integrated Postpartum Care Program for Midwives in Cambodia 13
The current HIS register does not include indicators specific to newborn follow-up. The IPPC pilot register tracked newborn visits at three time periods: within 24 hours, within 2 or 3 days after delivery, and within 6 weeks after delivery. The largest percentage change in newborn visits, similar to that for postpartum women, occurred in the proportion of infants visited within 24 hours of delivery (26% to 54%) (see Table 6a). Table 6a. Newborn Visits: Baseline and Endline Results from Pilot Health Facilities; Number and Percentage of Reported Deliveries – Overall Results
NEWBORN VISITED WITHIN 24 HRS. AFTER DELIVERY
NEWBORN VISITED ON THE 2ND OR 3RD DAY AFTER DELIVERY
NEWBORN VISITED WITHIN 6 WEEKS AFTER DELIVERY
Baseline
(%) (n=5,271)
Endline (%)
(n=11,389)
Baseline (%)
(n=5,271)
Endline (%)
(n=11,389)
Baseline (%)
(n=5,271)
Endline (%)
(n=11,389)
Overall 1,350 (26%) 6,113 (54%) 779 (15%) 2,807 (25%)
167 (3%) 1,461 (13%)
Table 6b. Newborn Visits: Baseline and Endline Results from Pilot Health Facilities; Number and Percentage of Reported Deliveries – Results by Operational District
NEWBORN VISITED WITHIN 24 HRS.
AFTER DELIVERY
NEWBORN VISITED ON THE 2ND OR 3RD
DAY AFTER DELIVERY
NEWBORN VISITED WITHIN 6 WEEKS AFTER DELIVERY
PROVINCE ODS WITH PILOT
HEALTH FACILITIES
Baseline (%)
Endline (%)
Baseline (%)
Endline (%)
Baseline (%)
Endline (%)
Kampong Thom
Stong Kampong
Thom
Baray and Santuk
124 (22%) 764 (38%)
52 (9%) 501 (25%)
5 (1%) 331 (17%)
Stung Treng Stung Treng 274 (28%) 762 (36%) 90 (9%) 359
(17%) 98 (10%) 193 (9%)
Smach Mean Chey
Koh Kong
Srae Ambel
247 (26%) 1,222 (62%) 146 (15%) 723
(37%) 43 (4%) 91 (5%)
Battambang Somlot
district (OD Battambang)
51 (57%) 336 (56%)
39 (43%) 147 (24%)
0 40 (7%)
Battambang Sangkae 86 (36%) 1,174 (65%)
38 (16%) 163 (9%) 11 (5%) 45 (2%)
Memut Kampong
Cham Ponchear Krek
*^ 759 (59%)
*^ 356 (28%)
*^ 751 (59%)
Kompot Kompot 324 (39%) 541 (81%)
273 (33%) 379 (57%)
10 (1%) 6 (1%)
Pursat Sampove Meas
244 (50%) 555 (60%)
141 (29%) 179 (19%)
0 4 (0%)
*Data not available
14 Piloting an Integrated Postpartum Care Program for Midwives in Cambodia
Note: Percentages are not additive. Each denominator was calculated for each cell, given the reported number of deliveries per pilot facility during the data collection period (see Table 4 for denominators).
*^The IPPC pilot register was not used during baseline data collection at this site, so newborn-specific visit data are not available. Among interventions for postpartum women, the largest percentage change occurred in the proportion of women receiving vitamin A (58% to 77%) and iron folate (57% to 75%). A smaller change was observed in birth space counseling (31% to 42%) (see Table 7a). Table 7a. Interventions for Postpartum Women: Baseline and Endline Results from Pilot Health Facilities; Number and Percentage of Reported Deliveries – Overall Results
VITAMIN A WITHIN 6 WKS
42 TABLETS IRON FOLATE MEBENDAZOLE
BIRTH SPACE COUNSELING
Baseline (%)
(n=5,271)
Endline (%)
(n=11,389)
Baseline (%)
(n=5,271)
Endline (%)
(n=11,389)
Baseline (%)
(n=5,271)
Endline (%)
(n=11,389)
Baseline (%)
(n=5,271)
Endline (%)
(n=11,389)
Overall 3,047 (58%)
8,743 (77%)
3,006 (57%)
8,502 (75%)
1,949 (37%)
7,876 (69%)
1,626 (31%)
4,753 (42%)
Table 7b. Interventions for Postpartum Women: Baseline and Endline Results from Pilot Health Facilities; Number and Percentage of Reported Deliveries – Results by Operational District
VITAMIN A WITHIN 6 WKS
42 TABLETS IRON FOLATE MEBENDAZOLE BIRTH SPACE
COUNSELING PROVINCE
ODS WITH PILOT
HEALTH FACILITIES Base-
line (%) Endline
(%) Base-
line (%) Endline
(%) Base-
line (%) End-
line (%) Base-
line (%) Endline
(%)
Kampong Thom
Stong Kampong
Thom Baray and
Santuk
237 (43%)
954 (48%)
237 (43%)
972 (49%)
237 (43%)
972 (49%)
* *
Stung Treng Stung Treng
549 (56%)
1,889 (89%)
549 (56%)
1906 (90%)
549 (56%)
1,730 (81%)
533 (25%) *
Smach Mean Chey Koh Kong
Srae Ambel
280 (29%)
1,208 (61%)
287 (30%)
1,214 (61%)
260 (27%)
1,141 (58%)
295 (31%)
1,177 (59%)
Battambang
Somlot district (OD
Battam-bang)
56 (62%)
351 (58%)
56 (62%)
351 (58%)
56 (62%)
351 (58%)
* *
Battambang Sangkae 108 (45%)
1,353 (74%)
109 (45%)
1,353 (74%)
108 (45%)
1,353 (74%)
81 (34%)
1,353 (74%)
Memut Kampong
Cham Ponchear Krek
1,045 (94%)
1,211 (95%)
1,029 (92%)
1,125 (88%) * 768
(60%) * 752 (59%)
Kompot Kompot 454 (55%)
872 (131%)
^
421 (51%)
676 (102%)
^
421 (51%)
656 (99%)
411 (50%)
566 (85%)
Pursat Sampove
Meas 318
(65%) 905
(98%) 318
(65%) 905
(98%) 318
(65%) 905
(98%) 306
(62%) 905
(98%)
*Data not available
Piloting an Integrated Postpartum Care Program for Midwives in Cambodia 15
Note: Percentages are not additive. Each denominator was calculated for each cell, given the reported number of deliveries per pilot facility during the data collection period (see Table 4 for denominators). ^Vitamin A and iron folate provision exceeded the number of reported deliveries in this pilot area. Possible reasons for this discrepancy include: 1. A spike in the number of out-of-catchment area clients visiting the operational district for ANC/PNC visits; 2. A vitamin A campaign initiated in May may have boosted intervention numbers; 3. Includes postpartum women who did not deliver at the facility, thereby not captured in the HIS register for the denominator. Among newborn interventions, the largest percentage change occurred in the proportion of infants being immunized: Hepatitis B, 38% to 59% and BCG, 58% to 77% (see Table 8a). Less than half of newborns were reported to have been breastfed within 1 hour of delivery. This number did not improve during the pilot period (40% to 42%) primarily because the visit occurred “after the event” (i.e., post-delivery). For improvements in this area, better antenatal counseling and care at delivery are recommended. Table 8a. Interventions for Newborns: Baseline and Endline Results from Pilot Health Facilities; Number and Percentage of Reported Deliveries – Overall Results
HEP B IMMUNIZATION
BCG IMMUNIZATION
SKIN-TO-SKIN BREASTFEEDING WITHIN 1 HOUR
Base-line (%)
(n=5,271)
Endline (%) (n=11,389)
Baseline (%)
(n=5,271)
Endline (%)
(n=11,389)
Baseline (%)
(n=5,271)
Endline (%)(n=11,389)
Baseline (%)
(n=5,271)
Endline (%)(n=11,389)
Overall 2,017 (38%)
6,730 (59%)
2,461 (47%)
8,545 (75%)
1,708 (32%)
4,730 (42%)
2,086 (40%)
4,770 (42%)
Table 8b. Interventions for Newborns: Baseline and Endline Results from Pilot Health Facilities; Number and Percentage of Reported Deliveries – Results by Operational District
HEP B IMMUNIZATION
BCG IMMUNIZATION
SKIN-TO-SKIN BREASTFEED-ING WITHIN 1
HOUR
PROVINCE ODS WITH PILOT
HEALTH FACILITIES
Base-line (%)
Endline (%)
Base-line (%)
Endline (%)
Base-line (%)
Endline (%)
Base-line (%)
Endline (%)
Kampong Thom
Stong Kampong
Thom Baray and
Santuk
202 (37%)
879 (44%)
192 (35%)
902 (45%)
* * * *
Stung Treng
Stung Treng
153 (15%)
976 (46%)
314 (32%)
2,408 (113%)
^
153 (15%) * 459
(46%) *
Smach Mean Chey Koh Kong
Srae Ambel
252 (26%)
869 (44%)
251 (26%)
1,049 (53%)
267 (28%)
1,182 (60%)
263 (27%)
1,218 (62%)
Battambang Somlot
district (OD Battambang)
58 (64%)
304 (50%)
62 (69%)
326 (54%) * 126
(21%) * 126 (21%)
Battambang Sangkae 119 (49%)
1,185 (65%)
101 (42%)
1,265 (70%)
* 1,174 (65%)
* 1,174 (65%)
16 Piloting an Integrated Postpartum Care Program for Midwives in Cambodia
HEP B IMMUNIZATION
BCG IMMUNIZATION
SKIN-TO-SKIN BREASTFEED-ING WITHIN 1
HOUR
PROVINCE ODS WITH PILOT
HEALTH FACILITIES
Base-line (%)
Endline (%)
Base-line (%)
Endline (%)
Base-line (%)
Endline (%)
Base-line (%)
Endline (%)
Memut Kampong
Cham Ponchear Krek
789 (71%)
1,045 (82%)
1,069 (96%)
1,156 (90%)
745 (67%)
992 (78%)
745 (67%)
992 (78%)
Kompot Kompot 180 (22%)
567 (85%)
201 (24%)
534 (80%)
310 (37%)
556 (84%)
313 (38%)
560 (84%)
Pursat Sampove
Meas 264
(54%) 905
(98%) 271
(55%) 905
(98%) 233
(47%) 700
(76%) 305
(62%) 700
(76%)
*Data not available Note: Percentages are not additive. Each denominator was calculated for each cell, given the reported number of deliveries per pilot facility during the data collection period (see Table 4 for denominators). ^The number of BCG immunizations exceeded the number of reported deliveries in this pilot area. Possible reasons for this discrepancy include: 1. The BCG vaccine is provided to all children under 1 year, which might include some children born before the IPPC baseline reporting period; 2. There is a community of migrant workers in the area. For this population, many of the deliveries may not be captured in the facility HIS, but children may subsequently be vaccinated. The modified HIS register used for the IPPC pilot included indicators to track the referral of both postpartum women and newborns to health facilities. Table 9 presents baseline and endline data for these indicators, but the data were very sparse. Anecdotally, some partners reported that referral data were often not noted in the HIS register, even though columns were created to capture this information. Table 9. Number of Referrals to Health Facilities for Postpartum Women and Newborns – Results by Operational District*
NUMBER OF POSTPARTUM
WOMEN REFERRED TO HEALTH FACILITIES
NUMBER OF NEWBORNS
REFERRED TO HEALTH FACILITIES
PROVINCE ODS WITH PILOT HEALTH FACILITIES
Baseline Endline Baseline Endline
Kampong Thom
Stong Kampong Thom
Baray and Santuk
0 8 0 0
Stung Treng Stung Treng 2 13 1 10
Smach Mean Chey Koh Kong
Srae Ambel 5 0 3 0
Battambang Somlot district (OD Battambang)
5 25 1 2
Battambang Sangkae 0 11 0 0
Memut Kampong Cham
Ponchear Krek 0 0 0 1
Kompot Kompot 0 0 0 0
Piloting an Integrated Postpartum Care Program for Midwives in Cambodia 17
NUMBER OF POSTPARTUM
WOMEN REFERRED TO HEALTH FACILITIES
NUMBER OF NEWBORNS
REFERRED TO HEALTH FACILITIES
PROVINCE ODS WITH PILOT HEALTH FACILITIES
Baseline Endline Baseline Endline
Pursat Sampove Meas 0 0 0 0
Total 12 57 5 13
*Referral data for both postpartum women and newborns were very limited. Partners reported that these field in the HIS register were often not completed.
18 Piloting an Integrated Postpartum Care Program for Midwives in Cambodia
Conclusion The Integrated Postpartum Care Package defined and provided a package of services for the mother and the newborn that was delivered during three recommended contacts between the family and the trained provider. Across the major areas of the IPPC pilot program—postpartum women visited, newborns visited, postpartum women interventions, and newborn interventions—partners reported improvements between baseline and endline results as seen in the general trend of positive percentage changes. The primary aim of increasing health care coverage for this population and improving the quality and content of PNC visits was achieved. While some activities showed marked improvement in comparisons of endline to baseline performance, for example, PNC visits occurring 24 hours following delivery, other areas such as breastfeeding within 1 hour of delivery showed limited improvement. Implementing one single package and ensuring complete consistency among partners and MOH staff were significant challenges. There is always room for local interpretation, and there was limited technical assistance available for such a large pilot effort over so many geographic locations. While it was understood that the implementation was a field-test, despite instructions to the contrary, some areas insisted on filling in both the old PNC register and the new one. This understandably made it difficult to implement, caused a heavier workload than was necessary, and resulted in some confusion. However, most staff were able to fill in the new register, and if the pilot is scaled up and taken as a national standard, this duplication should be resolved. There was positive feedback on the definition of the PNC components, with midwives saying they were much clearer now on the contents of PNC visits. The training course was well received and participants commented on both the technical updates and evidence-based information they found useful, as well as their improved training ability following the TOT. The fact that all of the materials are in Khmer was also well received, because much midwifery information and technical material are not translated. The largest challenge was in the monitoring of the project. Numerous coordination meetings were held and a standard monitoring and evaluation (M&E) package and indicators were developed, but still the partners were not always consistent in their application of some elements (e.g., the referral information is sparse). This of course needs much more continuing support and is not specific to this pilot but is a very common thread throughout the Cambodian HIS. The denominator data also presented a challenge, since birth records are inconsistent at best. The Jhpiego M&E advisor did a thorough job meeting with all partners concerned, ascertaining what methods and data they had used, and drawing the most practical and sensible conclusions and interpretations. Please see methods section above for the details of this effort. While this pilot faced many challenges, it did prove that it is possible to improve access to and quality of PNC care for both mothers and babies, and that it is perfectly possible in the future both to expand the approach nationally and to continue to improve the quality of that care. One year is an extremely short time period in which to demonstrate change, and the results do
Piloting an Integrated Postpartum Care Program for Midwives in Cambodia 19
indicate success and the possibility of continued improvement if the efforts are sustained and expanded. In addition, this course can benefit the new midwifery pre-service training currently being developed, and form the basis of any in-service midwifery package that may be introduced on a regular basis.
20 Piloting an Integrated Postpartum Care Program for Midwives in Cambodia
Successes, Challenges, and Key Recommendations Successes
• The IPPC package standardizes PNC technical content, competencies, and indicators for all partners who wish to work on improving PNC care and can ensure that the MOH standards are followed.
• Several partners reported a perceived increase in the quality of PNC services after the initiation of the IPPC program. Partners felt that the IPPC training, combined with the job aids and modified register, provided needed guidance for midwives and PHD/OD staff regarding the specific components of PNC.
• The IPPC pilot program register was valued. All seven of the partners believed that the revised register should be adopted by the MOH, given the inclusion of newborn-specific indicators and a greater level of detail for PNC-related indicators, resulting in an improved ability to monitor PNC progress.
• Several PHDs/ODs and implementing partners intend to continue and in some cases expand the IPPC training program.
• In Stung Treng Province, which has one OD, UNICEF piloted the program in eight of the 10 health centers and in the one referral hospital. UNICEF has plans to expand the IPPC program to the remaining two health centers in the province and to conduct two additional IPPC training courses, with the aim of training 40 additional health center midwives.
Challenges
• Implementing the two observation checklists was a challenge for all partners, given the time required to complete them. The partners did acknowledge that the checklists were very useful in their content; however, they believed they were not practical given the limited human resources. The midwife checklist in particular was considered too long and detailed to complete. Partners reported the PHDs/ODs were already required to conduct supportive supervisory visits to health facilities and used checklists. They advised that the IPPC program integrate its checklists into the existing reports used by PHD/OD staff to minimize the paperwork and time required. As a result of this feedback, the two checklists were modified.
• There were parallel reporting systems in some instances. In situations where facility staff were reluctant to stop using the existing HIS register, they completed both registers, which was not the intent of the field-testing.
• The pilot program model was resource-intensive with regard to technical assistance. For future scale-up, a more decentralized approach for ongoing technical assistance is recommended. The package can serve as a module for regular in-service midwifery training.
• Calculating the number of deliveries per pilot area was a challenge for many partners. It was suggested that for future scale-up efforts, implementing partners/facilities focus on numerator data while standardized denominator data are provided centrally.
Piloting an Integrated Postpartum Care Program for Midwives in Cambodia 21
Key Recommendation: Beyond the IPPC Pilot Training Program • The community module of the IPPC, under UNICEF’s coordination, has finished its
pilot phase and has been incorporated and ratified under the Community Integrated Management of Childhood Illness curriculum. Some provinces are planning roll-out of this module.
• The IPPC midwife training module can serve as the foundation of PNC training in both the pre-service and in-service midwifery curricula.
• Given its positive reception, the IPPC package can form the foundation for the MOH’s updated PNC approach, which reflects a commitment to integrated care for the mother and newborn.
22 Piloting an Integrated Postpartum Care Program for Midwives in Cambodia
Appendix 1. Participant Registration Form
Piloting an Integrated Postpartum Care Program for Midwives in Cambodia 23
Appendix 2. Assessment Summary (Pre- and Post- Scores) for Integrated Postpartum Care training Course Start Date: Course End Date:
Province:
Name of Trainer(s):
Number of Participants:
PARTICIPANT NO. (ANONYMOUS)
SCORE (PRE) SCORE (POST) COMMENTS
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
Average score
Please return completed Participant Registration and Assessment Summary forms promptly to:
- National Reproductive Health Programme (Dr.Rathavy, manager) with copy to - UNICEF for training organized in UNICEF-supported provinces, Kampong Thom and Stung Treng - CARE (Paula Gleeson, chief of party) and ACCESS (Judith Moore, resident adviser maternal and
newborn health) for Koh Kong - Other NGO that supports the cost of training activity
24 Piloting an Integrated Postpartum Care Program for Midwives in Cambodia
Appendix 3. Observation Checklist (TO BE COMPLETE EVERY MONTH BY OD/PHD) PROVINCE: DISTRICT: FACILITY TYPE: Hospital Health Center FACILITY NAME: OBSERVER: DATE: NO. RECOMMENDED STANDARD YES,
NO OR N/A
COMMENT
General information
1. Availability of a midwife trained in Postnatal Care at the HC
If midwife is not available, explain why: Went for outreach Left for training Sick Retired or transferred Other
_____________
Supplies and Drug: Check availability, storing conditions and expiration dates.
2. Essential drugs in stock: Hepatitis B vaccine Vitamin A, 200,000 IU Iron Folate
Only if all three drugs are available mark “Yes”
If “no”, please comment
3. Record family planning methods available: 1._______ 2._______ 3._______ 4._______ => Record “Yes” if at least 3 family planning methods available
Supervision
4. At least 1 supervision visit by PHD/OD supervisor conducted to HC in the past month
Outreach
5. At least one outreach visit per village/ per month is conducted by the Health Center midwife in the catchment’s area
Service provision
6. Record postnatal contacts for postpartum women within last months: Number of postpartum women visited in the first 3 days after delivery:___(A) Number of delivery___________(B) (A)÷(B)x100%=________(C) => 80% postpartum women visited by the 3rd day of delivery
Piloting an Integrated Postpartum Care Program for Midwives in Cambodia 25
NO. RECOMMENDED STANDARD YES, NO OR
N/A
COMMENT
7. Record postnatal contacts for newborns within last months: Number of newborns visited in the first 3 days after delivery:___(A) Number of live births:___________(B) (A)÷(B)x100%=________(C) => 80% newborns visited by the 3rd day of delivery
Record Maintenance: Check availability and accuracy of the PNC logbooks
8. PNC logbooks well maintained and up-to-date
Quality of service provided/ Performance: Observe at least one provider giving care to one postpartum woman and her newborn(s) (or any place one day after childbirth). If there is not patient ask the midwife to describe step-by-step her actions during the postnatal care visit.
9. Use standard questionnaire for mothers/caregivers who just received PNC at health facility [exit poll interview – Appendix 6
Note: Health facility is considered to provide good quality of PNC if at least 80% of standards are being met.
Total number of standards 9 Total standards met Percent achievement %
26
Pilo
tin
g a
n In
teg
rate
d P
ost
par
tum
Car
e P
rog
ram
fo
r M
idw
ives
in C
amb
od
ia
Ap
pen
dix
4. P
erfo
rman
ce S
tan
dar
ds
for
Hea
lth
Cen
ters
Po
stp
artu
m C
are
of
the
Mo
ther
an
d
New
bo
rn
Thi
s st
anda
rds
can
be u
sed
for
the
follo
win
g pu
rpos
es:
1.
To
obta
in a
bas
elin
e as
sess
men
t of c
urre
nt p
ract
ices
at e
ach
faci
lity
(hea
lth c
ente
r st
aff s
houl
d fil
l the
m o
ut, a
s op
pose
d to
ext
erna
l ass
esso
rs).
2.
A
s jo
b ai
ds fo
r th
e he
alth
cen
ter
staf
f to
rem
embe
r w
hat t
hey
are
supp
osed
to in
clud
e in
the
visi
ts.
3.
By
heal
th c
ente
r st
aff t
o m
onito
r th
eir
prog
ress
(fo
r in
stan
ce, s
elf-
asse
ssm
ent e
very
3 m
onth
s)
4.
By
exte
rnal
ass
esso
rs, u
sual
ly o
nce
per
year
or
as n
eede
d (a
s pa
rt o
f int
egra
ted
supe
rvis
ion
visi
t “E
VE
RY
QU
AR
TE
R”,
for
end
line
asse
ssm
ent,
etc.
) N
ote
: G
ive
on
e sc
ore
fo
r ea
ch p
erfo
rman
ce s
tan
dar
d. W
rite
Y f
or
acco
mp
lish
eac
h a
ctiv
ity
in t
he
def
init
ion
. Wri
te N
fo
r n
ot
acco
mp
lish
an
d (
√) if
no
t av
aila
ble
. N
ame
of
hea
lth
fac
ility
:
Dat
e o
f re
view
:
Ind
ivid
ual
res
po
nsi
ble
fo
r re
view
:
PE
RF
OR
MA
NC
E S
TA
ND
AR
DS
D
EF
INIT
ION
(V
ER
IFIC
AT
ION
CR
ITE
RIA
) Y
/N
NA
C
OM
ME
NT
S
Obs
erve
whe
ther
the
mid
wife
:
• P
repa
res
the
nece
ssar
y eq
uipm
ent
• G
reet
s w
oman
res
pect
fully
and
with
kin
dnes
s
• E
xpla
ins
to th
e w
omen
and
her
sup
port
per
son
wha
t is
goin
g to
be
done
, lis
tens
to h
er a
ttent
ivel
y an
d re
spon
ds to
her
que
stio
ns a
nd
conc
erns
.
1.
The
mid
wife
pre
pare
s fo
r po
stpa
rtum
as
sess
men
t and
car
e.
• P
rovi
des
cont
inua
l em
otio
nal s
uppo
rt a
nd r
eass
uran
ce
Ver
ify th
at th
e m
idw
ife a
sks
the
follo
win
g qu
estio
ns :
• W
hen
and
whe
re d
id y
ou g
ive
birt
h? H
ow o
ld is
the
baby
now
?
• W
as th
e ba
by b
orn
earli
er th
an e
xpec
ted?
• H
ow a
re y
ou fe
elin
g? D
id y
ou h
ave
a di
fficu
lt bi
rth?
2.
The
mid
wife
take
s a
thor
ough
his
tory
of
mot
her
and
new
born
.
• W
as th
e bi
rth
a br
eech
birt
h?
27
Pilo
tin
g a
n In
teg
rate
d P
ost
par
tum
Car
e P
rog
ram
fo
r M
idw
ives
in C
amb
od
ia
PE
RF
OR
MA
NC
E S
TA
ND
AR
DS
D
EF
INIT
ION
(V
ER
IFIC
AT
ION
CR
ITE
RIA
) Y
/N
NA
C
OM
ME
NT
S
• D
id th
e ba
by b
reat
he a
t birt
h or
did
he/
she
need
hel
p to
bre
athe
(r
esus
cita
tion)
?
• H
as th
e ba
by h
ad c
onvu
lsio
ns?
• H
ave
you
had
any
pain
, fev
er, o
r bl
eedi
ng s
ince
del
iver
y?
• D
o yo
u ha
ve a
ny p
robl
em p
assi
ng u
rine?
• H
ow d
o yo
ur b
reas
ts fe
el?
• H
ow is
the
baby
feed
ing?
• D
o yo
u ha
ve a
ny o
ther
con
cern
s ab
out y
ou o
r yo
ur b
aby?
Ver
ify th
at th
e m
idw
ife c
heck
s th
e re
cord
for:
• A
ny c
ompl
icat
ions
dur
ing
birt
h
• If
the
mot
her
is r
ecei
ving
any
ant
ibio
tic tr
eatm
ents
• D
id s
he te
st p
ositi
ve fo
r R
PR
? M
othe
rs H
IV s
tatu
s
• Is
she
rec
eivi
ng a
ny T
B tr
eatm
ent t
hat b
egan
less
than
2 m
onth
s ag
o?
3.
The
mid
wife
con
firm
s th
e m
othe
r’s
reco
rd fo
r ad
ditio
nal i
nfor
mat
ion.
• H
IV s
tatu
s? H
as th
e m
othe
r be
en o
n A
RV
trea
tmen
t?
Ver
ify th
at th
e m
idw
ife:
• W
ashe
s ha
nds
with
soa
p an
d ru
nnin
g w
ater
and
drie
s w
ith in
divi
dual
to
wel
or
air
dry
• M
easu
res
bloo
d pr
essu
re
• M
easu
res
tem
pera
ture
• Lo
oks
at b
reas
ts a
nd n
ippl
es
• F
eels
ute
rus
for
firm
ness
• P
uts
on g
love
s pr
ior
to v
ulva
exa
m
• Lo
oks
at th
e vu
lva
and
perin
eum
for
tear
s, s
wel
ling,
pai
n
4.
The
mid
wife
per
form
s a
thor
ough
ph
ysic
al e
xam
inat
ion
for
the
mot
her.
• Lo
oks
at th
e pe
rinea
l pad
for
blee
ding
and
loch
ia
28
Pilo
tin
g a
n In
teg
rate
d P
ost
par
tum
Car
e P
rog
ram
fo
r M
idw
ives
in C
amb
od
ia
PE
RF
OR
MA
NC
E S
TA
ND
AR
DS
D
EF
INIT
ION
(V
ER
IFIC
AT
ION
CR
ITE
RIA
) Y
/N
NA
C
OM
ME
NT
S
• Lo
oks
for
gene
ral p
allo
r
• R
emov
es g
love
s an
d pl
aces
them
in 0
.5%
chl
orin
e so
lutio
n
Ver
ify th
at th
e m
idw
ife:
• P
uts
on a
noth
er p
air
of g
love
s if
baby
has
not
yet
bee
n ba
thed
• A
sses
ses
baby
’s b
reat
hing
• A
sses
ses
baby
’s m
ovem
ents
• Lo
oks
at p
rese
ntin
g pa
rt fo
r sw
ellin
g or
bru
isin
g
• Lo
oks
at b
aby’
s sk
in to
det
erm
ine
if it’
s ye
llow
• Lo
oks
at th
e ba
by’s
eye
s
• Lo
oks
at th
e um
bilic
us
• Lo
oks
at th
e ab
dom
en fo
r pa
llor
• Lo
oks
for
mal
form
atio
ns (
birt
h de
fect
s)
• F
eels
the
baby
’s m
uscl
e to
ne
• F
eels
the
baby
for
war
mth
. M
easu
res
tem
pera
ture
if b
aby
feel
s co
ld
• W
eigh
s th
e ba
by
• R
emov
es g
love
s an
d pl
aces
them
in 0
.5%
chl
orin
e so
lutio
n
5.
The
mid
wife
per
form
s a
thor
ough
ph
ysic
al e
xam
inat
ion
for
the
baby
.
• W
ashe
s ha
nds
and
drie
s w
ith in
divi
dual
tow
el o
r ai
r dr
ies
Ver
ify th
at th
e m
idw
ife a
sks:
• H
as h
er b
aby
fed
in th
e pr
evio
us h
our?
• Is
she
hav
ing
diffi
culti
es w
ith fe
edin
g?
• Is
the
baby
sat
isfie
d af
ter
feed
ing?
• H
as s
he g
iven
the
baby
any
oth
er fo
ods
or d
rinks
?
• H
ow d
o he
r br
east
s fe
el?
6.
The
mid
wife
doe
s a
thor
ough
as
sess
men
t of b
reas
tfeed
ing.
• D
oes
she
have
any
con
cern
s ab
out f
eedi
ng th
e ba
by?
29
Pilo
tin
g a
n In
teg
rate
d P
ost
par
tum
Car
e P
rog
ram
fo
r M
idw
ives
in C
amb
od
ia
PE
RF
OR
MA
NC
E S
TA
ND
AR
DS
D
EF
INIT
ION
(V
ER
IFIC
AT
ION
CR
ITE
RIA
) Y
/N
NA
C
OM
ME
NT
S
Ver
ify th
at th
e m
idw
ife:
• E
xpla
ins
the
impo
rtan
ce o
f exc
lusi
ve b
reas
tfeed
ing.
• E
ncou
rage
s th
e m
othe
r to
bre
astfe
edin
g on
dem
and
• O
bser
ves
the
baby
bre
astfe
edin
g fo
r co
rrec
t pos
ition
, atta
chm
ent,
and
suck
ling
7.
The
mid
wife
pro
vide
s ap
prop
riate
co
unse
ling
and
guid
ance
abo
ut
brea
stfe
edin
g
• T
each
es th
e m
othe
r ab
out c
orre
ct p
ositi
onin
g an
d at
tach
men
t
Ver
ify th
at th
e m
idw
ife a
dvis
es th
e m
othe
r to
go
to h
ealth
cen
ter
imm
edia
tely
if s
he o
r th
e ba
by h
as:
• B
leed
ing
in m
othe
r in
crea
ses
rath
er th
an d
ecre
ases
afte
r de
liver
y
• S
ever
e ab
dom
inal
pai
n in
mot
her
• S
wol
len
hand
s or
face
in m
othe
r
• C
onvu
lsio
ns in
mot
her
and
baby
• F
ast o
r di
fficu
lt br
eath
ing
in m
othe
r or
bab
y
• F
ever
or
cold
in m
othe
r or
bab
y
• D
iarr
hoea
in b
aby
8.
The
mid
wife
adv
ises
on
dang
er s
igns
fo
r m
othe
r an
d ba
by th
at r
equi
re
imm
edia
te a
ttent
ion
• B
aby
not f
eedi
ng a
t all
or d
iffic
ulty
feed
ing
Ver
ify th
at th
e m
idw
ife a
dvis
es th
e w
oman
to g
o to
hea
lth c
ente
r as
soo
n as
pos
sibl
e if
she
or th
e ba
by h
as:
• F
ever
• A
bdom
inal
pai
n
• F
eels
ill
• B
reas
ts s
wol
len,
red
, ten
der,
or
nipp
les
sore
• U
rine
drib
blin
g or
pai
n on
pas
sing
urin
e
• In
crea
sed
pain
in p
erin
eum
or
drai
ning
pus
• E
xces
sive
tire
dnes
s or
bre
athl
essn
ess
9.
The
mid
wife
adv
ises
on
dang
er s
igns
th
at r
equi
re a
ttent
ion
• F
oul-s
mel
ling
loch
ia
30
Pilo
tin
g a
n In
teg
rate
d P
ost
par
tum
Car
e P
rog
ram
fo
r M
idw
ives
in C
amb
od
ia
PE
RF
OR
MA
NC
E S
TA
ND
AR
DS
D
EF
INIT
ION
(V
ER
IFIC
AT
ION
CR
ITE
RIA
) Y
/N
NA
C
OM
ME
NT
S
• P
us fr
om b
aby’
s ey
es
• P
ustu
les
on b
aby’
s sk
in
• Y
ello
w s
kin
on b
aby
• C
ord
stum
p re
d or
dra
inin
g pu
s
• B
aby
feed
ing
few
er th
an 5
tim
es in
24
hour
s
Ver
ify th
at th
e m
idw
ife a
dvis
es th
e w
oman
:
• H
ave
som
eone
with
her
con
stan
tly fo
r 24
hou
rs a
fter
birt
h
• W
here
do
go if
dan
ger
sign
s ar
e pr
esen
t
• H
ow to
get
to th
e he
alth
faci
lity
• H
ow m
uch
mon
ey s
he s
houl
d pr
epar
e
10.
The
mid
wife
adv
ises
the
wom
an o
n ho
w to
pre
pare
for
an e
mer
genc
y.
• S
he s
houl
d br
ing
her
mat
erna
l rec
ord
with
her
Ver
ify th
at th
e m
idw
ife:
• T
ells
the
wom
an n
ot to
inse
rt a
nyth
ing
into
her
vag
ina
• A
dvis
es h
er to
hav
e en
ough
sle
ep
• A
dvis
es h
er a
bout
was
hing
her
self
and
baby
to p
reve
nt in
fect
ion
11.
The
mid
wife
adv
ises
the
wom
an o
n se
lf ca
re a
nd h
ygie
ne
• A
dvis
es h
er to
avo
id s
exua
l int
erco
urse
unt
il an
y pe
rinea
l wou
nd is
he
aled
Ver
ify th
at th
e m
idw
ife:
• A
dvis
es th
e w
oman
to e
at a
var
iety
of h
ealth
y iro
n ric
h fo
ods
• R
eass
ures
the
wom
an th
at s
he c
an e
at a
ny n
orm
al fo
ods
12.
The
mid
wife
cou
nsel
s th
e w
oman
on
nutr
ition
• A
dvis
es th
e w
oman
aga
inst
food
tabo
os
Ver
ify th
at th
e m
idw
ife:
13.
The
mid
wife
cou
nsel
s on
birt
h sp
acin
g an
d fa
mily
pla
nnin
g •
Exp
lain
s if
the
wom
an h
as s
ex a
nd is
not
exc
lusi
vely
bre
astfe
edin
g,
she
can
beco
me
preg
nant
with
in 4
wee
ks
31
Pilo
tin
g a
n In
teg
rate
d P
ost
par
tum
Car
e P
rog
ram
fo
r M
idw
ives
in C
amb
od
ia
PE
RF
OR
MA
NC
E S
TA
ND
AR
DS
D
EF
INIT
ION
(V
ER
IFIC
AT
ION
CR
ITE
RIA
) Y
/N
NA
C
OM
ME
NT
S
• A
sks
the
wom
an a
bout
pla
ns fo
r ha
ving
mor
e ch
ildre
n an
d ad
vise
s he
r to
wai
t 2-3
yea
rs b
efor
e ha
ving
ano
ther
bab
y •
Adv
ises
the
wom
an a
bout
LA
M
• T
ells
the
wom
an th
at s
he c
an c
hoos
e ot
her
fam
ily p
lann
ing
met
hod,
ei
ther
to u
se a
lone
or
toge
ther
with
LA
M
• P
rovi
des
info
rmat
ion
on m
etho
d ch
oice
s or
mak
es a
rran
gem
ents
for
the
wom
an to
see
a fa
mily
pla
nnin
g co
unse
lor
if sh
e w
ants
to u
se
anot
her
met
hod
• A
dvis
es th
e w
oman
on
safe
r se
x in
clud
ing
the
use
of c
ondo
ms
• V
erify
that
the
mid
wife
:
• E
xpla
ins
to th
e w
oman
the
impo
rtan
ce o
f kee
ping
the
baby
war
m
• E
xpla
ins
that
the
baby
sho
uld
be d
ress
ed in
one
laye
r m
ore
than
ot
her
child
ren
or a
dults
14.
The
mid
wife
cou
nsel
s th
e w
oman
on
ensu
ring
that
the
baby
is w
arm
• E
xpla
ins
that
if th
e ba
by is
sm
all,
the
wom
an s
houl
d pr
ovid
e sk
in-t
o-sk
in c
onta
ct (
kang
aroo
car
e) to
the
new
born
)
Ver
ify th
at th
e m
idw
ife a
dvis
es th
e m
othe
r:
• T
o pu
t not
hing
on
the
cord
. A
void
trad
ition
al p
ract
ices
of p
uttin
g as
h or
was
p ne
st o
n th
e co
rd.
• T
o ke
ep th
e co
rd c
lean
and
dry
15.
The
mid
wife
pro
vide
s co
unse
ling
on
prop
er c
ord
care
• T
o co
ver
the
cord
stu
mp
with
cle
an c
loth
es
• If
the
cord
get
s so
iled
was
h it
with
cle
an w
ater
and
soa
p an
d dr
y w
ith
clea
n cl
oth
Alw
ays
was
h ha
nds
with
cle
an w
ater
and
soa
p be
fore
to
uchi
ng th
e co
rd
32
Pilo
tin
g a
n In
teg
rate
d P
ost
par
tum
Car
e P
rog
ram
fo
r M
idw
ives
in C
amb
od
ia
PE
RF
OR
MA
NC
E S
TA
ND
AR
DS
D
EF
INIT
ION
(V
ER
IFIC
AT
ION
CR
ITE
RIA
) Y
/N
NA
C
OM
ME
NT
S
16.
The
mid
wife
pro
mot
es th
e us
e of
be
dnet
s V
erify
that
the
mid
wife
exp
lain
s th
e im
port
ance
of u
sing
impr
egna
ted
bedn
ets
to p
rote
ct h
erse
lf an
d ba
by fr
om m
osqu
ito b
ites
17.
The
mid
wiv
es a
dvis
es o
n B
irth
Reg
istr
atio
n V
erify
that
the
mid
wife
exp
lain
s th
e im
port
ance
of B
irth
Reg
istr
atio
n fo
r th
e ch
ild:
• E
xpla
ins
that
the
birt
h sh
ould
be
regi
ster
ed a
t the
Com
mun
e C
ounc
il’s
offic
e •
Exp
lain
s th
at th
e bi
rth
regi
stra
tion
in th
e fir
st 3
0 da
ys a
fter
deliv
ery
is
free
of c
harg
e an
d th
at th
at la
te r
egis
trat
ion
is s
ubje
ct to
fee
(4,0
00
Rie
ls)
Ver
ify th
at th
e m
idw
ife:
• G
ives
the
wom
an 4
2 ta
blet
s (1
tabl
et=
60 m
g iro
n an
d 40
0 m
icro
gram
s of
folic
aci
d
18.
The
mid
wife
dis
pens
es ir
on
supp
lem
enta
tion
• A
dvis
es h
er a
bout
how
to ta
ke ir
on fo
late
Ver
ify th
at th
e m
idw
ife:
• G
ives
BC
G a
nd H
epat
itis
B v
acci
ne in
firs
t wee
k of
life
• G
ives
BC
G o
nly
if th
e ba
by is
bet
wee
n 1-
4 w
eeks
of a
ge a
nd is
un-
imm
uniz
ed.
Adv
ises
the
wom
an to
ret
urn
whe
n ba
by 6
wee
ks o
ld fo
r fir
st H
epat
itis
B v
acci
ne
19.
The
mid
wife
imm
uniz
es th
e ba
by
• R
ecor
ds th
e im
mun
izat
ion
in th
e ba
by’s
rec
ord
Ver
ify th
at th
e m
idw
ife:
• A
sks
the
wom
an a
bout
TT
imm
uniz
atio
n
• G
ives
app
ropr
iate
dos
e of
TT
, if d
ue
20.
The
mid
wife
pro
vide
s te
tanu
s to
xoid
im
mun
izat
ion
to th
e w
oman
• G
ives
TT
1 is
imm
uniz
atio
n st
atus
unk
now
n an
d re
cord
s in
the
pink
ca
rd
Ver
ify th
at th
e m
idw
ife:
• E
xpla
ins
the
bene
fits
of V
itam
in A
for
the
mot
her
and
her
baby
21.
The
mid
wife
giv
es v
itam
in A
to th
e w
oman
• G
ives
1 c
apsu
le o
f vita
min
A (
200,
000
IU)
and
asks
her
to s
wal
low
th
e ca
psul
e in
fron
t of t
he m
idw
ife
33
Pilo
tin
g a
n In
teg
rate
d P
ost
par
tum
Car
e P
rog
ram
fo
r M
idw
ives
in C
amb
od
ia
PE
RF
OR
MA
NC
E S
TA
ND
AR
DS
D
EF
INIT
ION
(V
ER
IFIC
AT
ION
CR
ITE
RIA
) Y
/N
NA
C
OM
ME
NT
S
Ver
ify th
at th
e m
idw
ife
22.
The
mid
wife
giv
es m
eben
dazo
le to
the
wom
an
• G
ives
the
wom
an 5
00 m
g m
eben
dazo
le if
she
has
not
had
any
in la
st
6 m
onth
s an
d as
ks h
er to
sw
allo
w th
e ca
psul
e in
fron
t of t
he m
idw
ife
23.
The
mid
wife
doe
s no
t pro
vide
any
un
nece
ssar
y po
stpa
rtum
inte
rven
tions
V
erify
that
the
mid
wife
doe
s no
t: •
Inje
ct c
alci
um
• In
ject
vita
min
s •
Inje
ct a
ntib
iotic
s w
ithou
t hav
ing
iden
tifie
d th
e ne
ed fo
r th
is
Ver
ify th
at th
e m
idw
ife
• R
ecor
ds n
eces
sary
info
rmat
ion
on th
e m
othe
r’s r
ecor
d
• A
dvis
es th
e w
oman
whe
n to
ret
urn
for
the
next
vis
it
24.
The
mid
wife
con
clud
es th
e vi
sit
appr
opria
tely
.
• T
hank
s th
e w
oman
for
the
visi
t.
To
tal n
um
ber
of
stan
dar
ds
24
To
tal s
tan
dar
ds
met
Per
cent
ach
ieve
men
t %
34 Piloting an Integrated Postpartum Care Program for Midwives in Cambodia
Appendix 5. Short Supervisory Checklist (from PHD/OD to the Health Center) NOTE: TO BE USED AT LEAST EVERY MONTH BY PHD/OD DURING VISITS TO THE HCS. CAN BE COMBINED
WITH THE USE OF POSTPARTUM CARE PERFORMANCE STANDARDS FOR GETTING MORE DETAILS (APPENDIX 4)
Part 1. Delivery and Immediate Postnatal Care
1. Routine activities during delivery (ask the midwife’s to describe actions taken during a normal delivery and check the right answer):
RECOMMENDED ACTION DURING AND IMMEDIATELY DELIVERY
YES NO COMMENTS
Use of sterile equipment/supplies for delivery (i.e. scissors or blade for cord cutting, suture, etc.) – please ask and check the sterilization procedures
Hand-washing practices before the delivery and care of the newborn
Use of partograph (if mentioned, ask to check for correct use)
Thoroughly drying the baby immediately after delivery
Assessing baby’s breathing while drying
Delayed clamping of cord (few minutes after delivery, after the cord stops pulsating)
Placing the baby on mother’s chest immediately after drying (skin-to-skin contact) and covering the baby and the mother with a blanket (thermal control)
Active Management of the Third Stage of Labour:
- give 10 IU Oxytocin IM to the mother after the baby is delivered
Encouraging early initiation of breastfeeding, in the first hour after delivery
Appropriate cord care:
- puts nothing on the cord after legating it with sterile (or clean) strings
- no bandage is put on the cord!
Eye prophylaxis for the newborn (with Tetracycline ointment 1% in the first hours after delivery)
Continuous assessment of the mother and the baby for danger signs and keeping them under close surveillance for few hours after delivery
Weighing the baby and recording the newborn’s weight If some of the above practices are not being done or is done incorrectly, explain what, when and how needs to be done.
Piloting an Integrated Postpartum Care Program for Midwives in Cambodia 35
2. Equipment, supplies and drug in stock – ask and check availability, storing conditions and expiry date for drugs; ask to see and check the status of equipment
Description Yes No Comments
Parthographs are available
Oxytocin is available
Tetracycline ointment 1% is available
Equipment for newborn resuscitation is available
Equipment for newborn resuscitation is ready for use in delivery room (easily accessible and clean)
Gas for sterilization if available
Battery/source of electricity for the light (for night deliveries) If some of the supplies/drugs are not available or stored inappropriately, find out the causes and develop solutions for addressing those. Discuss those with the health center staff
Part 2. Postnatal Care (before discharge)
3. Routine activities during postpartum/’postnatal period (ask the midwife’s to describe actions taken before discharging the mother and the newborn delivered at the Health Center and check the right answer):
RECOMMENDED ACTIONS BEFORE DISCHARGE YES NO COMMENTS
Assess the mother and the baby for danger signs
Advises the mother on possible danger signs for the mother and the newborn and the need to seek care immediately should those arise
Advises the mother on exclusive breastfeeding (importance, number of feeds – 8 and >)
Advises the mother on hygiene and appropriate cord care (hand-washing, nothing on the cord, clean clothes, bathing of the mother and the baby)
Advises the mother on family planning options
Advises on birth registration (why, where, when and how to do)
Provides to the mother:
- single dose of Vitamin A, 200 000 IU
- 42 tablets of Iron Folate
- Single dose of Mebendazole, 500 mg
- TT vaccine, if necessary.
Ensures the newborn gets:
- Hepatitis B (birth dose) vaccine
- BCG vaccine
Advises on the next postnatal care visit:
- by the end of the 1st week after delivery (preferably in the first 2-3 days), and
- at 6 weeks after delivery
36 Piloting an Integrated Postpartum Care Program for Midwives in Cambodia
If some of the above practices are not being done or is done incorrectly, explain what, when and how needs to be done.
4. Equipment, supplies and drug in stock – ask and check availability, storing conditions and expiry date for drugs and vaccines; ask to see and check the status of equipment
Description Yes No Comments
Hepatitis B vaccine
BCG vaccine
TT vaccine
Vitamin A, 200,000 IU
Iron Folate
Mebendazole, 500 mg
Family Planning commodities (contraceptives): pills condoms IUD insertion pack injectable contraceptives
If some of the supplies/drugs are not available or stored inappropriately, find out the causes and develop solutions for addressing those. Discuss those with the health center staff.
Piloting an Integrated Postpartum Care Program for Midwives in Cambodia 37
Appendix 6: Exit Interview with women following a post partum visit at a health facility Note: this form will be used by OD/PHD during quarterly visit to Health Center. NO. QUESTIONS ANSWER
1. Did you have the visit/contact with a midwife after having delivered the baby?
Yes; No; Don’t know
2. When did you have the visit/contact with the midwife after the delivery
In the first 6 hours after delivery In the first 24 hours after delivery On day 2 or 3 after delivery After day 3 but before the end of the first
week after delivery?
3. Did you have your blood pressure taken? Yes; No; Don’t know
4. Did you have your temperature taken? Yes; No; Don’t know
5. Did you receive Vitamin A capsule? Yes; No; Don’t know
6. Did you receive Iron Folate tablets? Yes; No; Don’t know
7. Were you asked/had your health card checked for Tetanus Toxoid injection?
Yes; No; Don’t know
8. Did the M/W ask you if you had problems or questions
Yes; No; Don’t know
9. Did the M/W examine the baby? Yes; No; Don’t know
10. Did the M/W ask you questions about the baby?
Yes; No; Don’t know
11. Did the M/W talk to you about keeping the baby warm
Yes; No; Don’t know
12. Did the M/W discuss breastfeeding with you and give you advice and answer your questions?
Yes; No; Don’t know
13. Did the M/W talk to you about care of the baby’s cord
Yes; No; Don’t know
14. Did the M/W talk to you about general cleanliness for the baby
Yes; No; Don’t know
15. Did the M/W tell you about danger signs for you when you should go to the H/C or hospital for assistance?
Yes; No; Don’t know
16. Did the M/W tell you about danger signs for your baby and when you should go to the H/C or hospital for assistance?
Yes; No; Don’t know
17. Did the M/W tell you where and when to bring your baby for immunizations?
Yes; No; Don’t know
18. Did the M/W tell you why immunization is important?
Yes; No; Don’t know
19. Did the M/W tell you about the birth registration (where and when you need to do it)?
Yes; No; Don’t know
20. Did the M/W tell you why birth registration is important?
Yes; No; Don’t know
21. Did the M/W talk to you about keeping the baby under a bed net (malarious areas)
Yes; No; Don’t know
38 Piloting an Integrated Postpartum Care Program for Midwives in Cambodia
NO. QUESTIONS ANSWER
22. Did the M/W discuss birth spacing methods with you
Yes; No; Don’t know
23. If Y did she discuss LAM or another modern method
LAM; Other (record) _______________________
24. Did she tell where to go or who to go to obtain this method of birth spacing?
Yes; No
25. Was the M/W pleasant and friendly? Yes; No
26. Did you understand everything she discussed with you?
Yes; No
27. If ‘no’, what you did not understand?
28. Did the M/W refer you? Yes; No
29. Did the M/W refer your baby? Yes; No
30. If yes, where Another clinic or hospital Another midwive A doctor Other (specify) _______________________
31. Was there anything you were not satisfied with (check the box for the services with which the mother was NOT satisfied)?
Services provided? Medicines available? Attitude or way provider treated you? Clinic hours? Waiting time? Other ?